I have an excellent history with the Lettings Department at Bernard Marcus Sutton, Vince and Megan have been superstars ensuring minimal void periods on my properties and professional tenants.
From this experience, I decided to try the sales team for selling my own home and wasn't let down!
Scot Mckirdy valued our property and out of the three agents we invited in, he gave us the most detailed view on the local market, had the most relevant comparable evidence and the most realistic price - which was extremely important as time was of the essence with us having already found our next home! They have been outstanding the whole way through - communicative, attentive and meticulous in their approach, finding us a buyer within 3 weeks of marketing and negotiating up to our asking price for us. We have now exchanged and thanks to Scot and the Sutton team, will be moving to our dream home. Thank you all!
VERY BAD EXPERIENCE WITH THESE AGENTS AND VERY POOR SERVICE.
FOUND THEM VERY RUDE AND DISRESPECTFUL
A very professional agency and would definitely recommend Matt. He was efficient and patient when solicitors held the process up, yet always strove to sort out issues quickly; corresponding regularly between all areas of the buying and selling process.
Awful, so unhelpful and patronising. Only ever spoken to males in the office, perhaps the other employees are slightly better. Needles to say I won't be buying through them.
Excellent estate agents, very welcoming and quick communication. I would highly recommend this one if you are looking around to sell/rent your home.
Our agents name was Barry he was very pleasant although he would not except my offer on a house without my wife viewing it first, which was fine. After the offer was accepted we requested an additional viewing to allow us to take some measurements. A middle aged woman in a Mercedes let us into the property whilst showing the house next door. She returned 15 min later and said 'right you have 5min left'. We hurried out in disbelief and she looked annoyed. We bought the house anyway but I would not use them again. It is a sellers market but no reason to treat potential buyers badly. Nice offices, conveniently positioned with ample parking on the high street is about the only positive thing I can say.
A bunch of kids pretending to be estate agents. Did not respond with confirmation for viewing. Phone on the following day, and book viewing, then nobody turn up to show the property. Vendors avoid you will loose your money, and your property will be soled not for a potencial highest offer. Unprofessional business practice.
I was very impressed with the excellent service. Georgie Haime made our life much more easier at a time when we going through a very stressful time. She was very helpful throughout the whole negotiation. She was an excellent balance between the vendor and us - the purchaser. Energetic, knowledgeable and well presented. An asset to the company Winkworth. Phone or pop into the Cheam office, ask for Georgie and help is always at hand. Me and my husband say a big thank you for this. I know that if we did move in the future we would use winkworth as our Agents.
I have been to view a flat in Sutton on Saturday 23 of March 2018 without even a email or text message with the full address and confirmation of view appointment.I tried my luck and i was happy because The staff attended the view. After i seen the flat , apparently i felt undecided to take or not the property . After 10 minutes while i discussed with my husband we said that this flat is suitable for us and decide to start the procedure . I called Kate which attended the view and i confirmed i will take the property. She said by Monday we will have a call back because they have to talk with the Landlord . Monday i struggled together with my husband to find out why Kate didn’t called back and i left numerous messages to the reception for Kate to call me back , which unfortunately didn’t happened. Today( Tuesday ) i called again and the staff mentioned that property was given to someone else without even a reason why they confirmed in the previous days that property will
be kept for us and Kate is in Annual
Leave. I don’t recommend this agency and who looking for a property please avoid this kind of people! Highly unprofessional! I don’t wish
for anybody else to have this bad experience!