We’ve had wonderful experiences with Steve and his team. He quickly helped us to find us dream home in Saltdean Brighton, everything went so quickly and smoothly, we couldn’t recommend more.... Read more
Buyer
20th Dec 2024 (7 weeks ago)
S Boxall
Great team always intouch and very helpful thanks... Read more
18th Dec 2024 (7 weeks ago)
C Foreman
A very professional team and they've been very helpful in the last year.
C Foreman... Read more
18th Dec 2024 (7 weeks ago)
P Wood
Great service once again! ... Fully supported in the management of our rental property and know that help is only a call away if we need it.... Read more
Landlord
3rd Dec 2024 (10 weeks ago)
T Heron
Our experience with Carruthers & Luck has been excellent and smooth sailing. Thomas replied swiftly to any query I had and always kept me updated on any changes in our purchase process. I can't speak highly enough about his work and also Callum at C&L who was also key to us finding our new home.... Read more
Buyer
28th Nov 2024 (10 weeks ago)
S lawrance
Had the pleasure of meeting Callum for a house viewing. I had made an error on a date and not shown and they were very accommodating and let me come again. Very pleasant and professional and kept me updated on the sale. Really recommend this agency and Callum is a true gent. Definitely recommend them for sales and rental. Thank you Callum if you see this. Steve... Read more
25th Nov 2024 (11 weeks ago)
E Dashwood
Fantastic service... Read more
18th Nov 2024 (12 weeks ago)
D Smith
Professional, personable, attentive and communicative Estate Agents. Very sympathetic to our needs when selling my late Mothers home.... Read more
Seller
14th Nov 2024 (12 weeks ago)
MichaelNM
Impressed with this agent. They kept us informed throughout the purchase of our house. All the problems they found a solution and at the end of the day they sold a house and we have a beautiful home to live in.... Read more
Buyer
1st Nov 2024 (14 weeks ago)
P Lowe
Callum was a gem in helping keep our house purchase on track when part of it failed at the last moment. His help and communication was excellent and I highly recommend C+L.... Read more
Buyer
30th Oct 2024 (14 weeks ago)
D woodward
Very friendly and proffessional... Read more
26th Oct 2024 (15 weeks ago)
T EHL
We had an excellent experience with C&L. They completed our rental home with great professionalism starting with the viewing up to moving in. The entire staffs were friendly, but Elliot stood out since he was with us the entire time. We highly recommend C&L if you are looking to rent or to buy your new home. Elliott thank you so much for your outstanding service!... Read more
Tenant
14th Oct 2024 (17 weeks ago)
Grace
Thank you so much Callum and Rob! Excellent service - nothing was too much and I would thoroughly recommend... Read more
13th Oct 2024 (17 weeks ago)
S Brown
Great service received from all of the staff at C&L Peacehaven. Thomas Hayden was always very informative and supported us every step of the way to purchase our property. Allowed us access for viewings when we asked and on the ball with all of our questions. As first time buyers we were quite nervous. We couldn't have wished for a better estate agent to have worked with. Not pushy or over bearing. Great in every way. Thank you.... Read more
Buyer
6th Oct 2024 (18 weeks ago)
M Peters
Billy Boots of C&L Letting has been an absolute shinning star with his high level of service and incredible quick response to any query or request. He has made the whole experience of renting seamless and simple. I totally recommend his services.... Read more
Tenant
27th Sep 2024 (19 weeks ago)
L Baldwinson
Callum at C&L was brilliant! We had a great experience throughout and was always well informed and very looked after. He was professional, calm and friendly and nothing was ever too much trouble. C&L were always contactable when needed and everyone we spoke to was extremely helpful. We even found out we had completed and could pick up the keys from them first! We would definitely recommend C&L to anyone selling locally or if you are buying then you will be in very good hands. Thanks again for everything!... Read more
Buyer
24th Sep 2024 (20 weeks ago)
D Sechini
Every single person at the Peacehaven branch has been extremely supportive during the process of selling and buying, always willing to help and in a delightful professional manner. Always ready to go the extra mile to make the journey more pleasant:) I used C&L on numerous occasion and I highly recommend them if you want to pleasant experience.... Read more
Seller
27th Aug 2024 (24 weeks ago)
A Chapman
My thanks to all the wonderful staff (you are angels on Earth) at Carruthers & Luck - especially Peacehaven branch - who enabled my recent house purchase, that is for me beyond magical: it's actually my spiritual rebirth. I'm unable to put into words my appreciation for your professionalism and care besides this short paragraph. Love and gratitude, infinitely, from Alan Chapman.... Read more
Buyer
24th Jul 2024 (6 mo. ago)
L McKellar
Carruthers and Luck have been our go to estate agents for many years now. They are honest, reliable and efficient. And everyone who works there is very pleasant.... Read more
16th Mar 2024 (10 mo. ago)
S Chamberlain
Awful place full of charlatans. Zero communication. Will probably tell you your property is worth 12 million without even looking at it. Kevin is about as useful as a chocolate teapot. No useful property information given apart from "It's got 4 walls".
Disgraceful excuse of estate agents.... Read more
2nd Mar 2024 (11 mo. ago)
D Kimpton
This is the second time I have utilised the services of Carruthers & Luck Estate Agents. Once when I moved to the area and then when I recently moved house. Moving property is a stressful experience but the Carruthers & Luck team certainly helped to reduce the stress through their professionalism and knowledge, answering any questions or queries I had very efficiently and clearly. Thank you.... Read more
2nd Mar 2024 (11 mo. ago)
G Ball
Max and David have been absolutely amazing!... Read more
19th Feb 2024 (11 mo. ago)
J Griffin
I have been very pleased with the service I have received from Carruthers and Luck. I mainly dealt with Kevin and Thomas. What sets them apart is their communication. I was updated regularly on the progress of the sale and never had to chase them for information. Would definitely use again.... Read more
Seller
1st Nov 2023 (1 year ago)
G Craig
We couldn't have found more professional, efficient and kind support than we had from Thomas at Carruthers and Luck during our recent move from North Yorkshire to Peacehaven. He kept the whole chain moving and was always on hand to report progress. We really appreciated his help, he made a stressful time very much easier for us.... Read more
30th Oct 2023 (1 year ago)
J H
From viewings to completion of the purchase Carruthers and Luck have been friendly, helpful and professional. They have assisted us with our purchase of a property through several problems we had. I would thoroughly recommend them. A special recognition to Steve Luck.... Read more
Buyer
25th Oct 2023 (1 year ago)
N Gordon
No words can really describe the outstanding service received as a tenant these past nine years ! David and his team have accommodated promptly scheduled repairs and gone over and above expectations ! Always a willingness to help and support and nothing ! I mean nothing is ever to much for this outstanding team ! I shall miss these guys... Read more
Tenant
4th Oct 2023 (1 year ago)
A Gagola
The team were all very helpful... Read more
25th Sep 2023 (1 year ago)
M WHO
Their service was very attentive, very personal and pleasant, highly recommend them.... Read more
7th Sep 2023 (1 year ago)
A Hewlett
C&L Lettings has managed the rental of our property for many years. David and his team are excellent and work hard not only for us but also for the tenants. Would definitely recommend them.... Read more
Landlord
6th Sep 2023 (1 year ago)
C Bartram-Lawton
Excellent service,great staff..
Definitely highly recommend... Read more
31st Aug 2023 (1 year ago)
R Gallacher
Super easy, very helpful, would definitely recommend... Read more
2nd Aug 2023 (1 year ago)
L Waters
Very poor communication! Was never given a straight answer... Read more
4th Jul 2023 (1 year ago)
B Wells
Renting a flat in newhaven C&L were communicative the whole way through and were speedy throughout the process. Everyone we dealt with was friendly and well organised. I would happily rent with them again or use them as an agent for my own. Only slight criticism which wasn’t worth deducting a star was that their phone demeanour when enquiring about properties was a little cold and rushed.
Overall very good!... Read more
Tenant
4th Jun 2023 (1 year ago)
Y Purchase
Instructed on a sales progression basis. Helpful, efficient, friendly team, great follow up with all parties on a weekly basis to enable a smooth, trouble free sale.
Will definitely be using again.... Read more
Seller
24th Apr 2023 (1 year ago)
C Stallard
They have been absolutely brilliant to us over the nearly 9 years we rented from them, especially David Blick.... Read more
Tenant
25th Mar 2023 (1 year ago)
B Codger.”
We would like to thank everyone at the Peachaven branch for their help in selling our property , they were professional and efficient and made the process easy , especially Thomas who kept us up to date on a weekly basis of the progress.
Many Thanks.... Read more
Seller
7th Mar 2023 (1 year ago)
J Botting
Really glad we chose to go with C&L when renting our home. They went above and beyond to ensure the process went as smooth as possible and always kept us up to date highly recommended... Read more
Tenant
23rd Feb 2023 (1 year ago)
I Marie
They made our first property buying experience “memorable” but not in a good way. Handing over a property without electricity because of a blown fuse and melted meter which we found out on the day we got the keys, with British Gas engineer saying we were lucky not having any fire on the property, deemed it unsafe to move in. C&L wiping their hands off any responsibility because we completed on the same day. Instead of an apology, all we heard was “it was unfortunate” and “you are unlucky”.
Staff being unprofessional and dishonest.
Working on both health and education industry, me and my partner are always used to going for the extra mile, meanwhile, I guess you cannot expect that in this type of industry.
As people struggle to save for that deposit and fees, you give your trust and take a risk that these type of people will take care of you,unfortunately, that didnt happen to us. Wont be recommending them.... Read more
Buyer
13th Feb 2023 (1 year ago)
D Britti
Highly recommend this agency. Very professional and helpful. They helped us to sell our house and the process has been easy and well cared for. Thank you so much for your assistance, advices and hard work!... Read more
Seller
25th Jan 2023 (2 years ago)
I Oram
Carruthers and Luck were so good. Kevin and Tom kept us updated every week at least. Phones and queries answered promptly.... Read more
4th Dec 2022 (2 years ago)
N Toth
Highly recommend, both letting and purchasing department!... Read more
14th Nov 2022 (2 years ago)
J harding
Great company in every way! Both the Sales and Lettings Department go above and beyond to provide a 5 star service.... Read more
25th Oct 2022 (2 years ago)
C Russell
David and Paul have been extremely helpful and efficient in their lettings and Sales departments.... Read more
27th Sep 2022 (2 years ago)
R Hall
Great communicative company with a strong team of tradesmen to ensure your property is well serviced & maintained.... Read more
24th Sep 2022 (2 years ago)
L Sinden
As a landlord I have been a client of C & L for many years and have always received a trusted great service from the Lettings Team, reassured that the tenants have been well chosen for their suitability to my properties. I would definitely recommend them.... Read more
Landlord
23rd Sep 2022 (2 years ago)
J anscomb
Kevin kept us updated throughout our selling experience. He went above and beyond to help us achieve our completion.... Read more
Seller
14th Sep 2022 (2 years ago)
D Mykhaylova
I had a great experience with C&L agency. Especially many thanks to Kevin who was very helpful and supportive through the entire process of a flat purchase. He advised me a very good solicitor and kept me updated.... Read more
Buyer
14th Sep 2022 (2 years ago)
H Barriff
Highly recommend!! Always communicated very promptly with all relevant information. Very professional, friendly and knowledgeable!... Read more
8th Sep 2022 (2 years ago)
M Westland
I have been very impressed with my dealings with Carruthers and Luck Lettings Team, particularly Billy Boots, along with David Blick. The Tenant Finding Service, including the referencing and setting up tenancy agreement, was undertaken with great professionalism and efficiency. I was kept informed at all stages and given excellent timely advice.... Read more
Landlord
19th Aug 2022 (2 years ago)
M Packer
Everyone at carruthers and luck but specifically Mark have gone above and beyond to help with the Sale of my grandparents bungalow. they have done things out of the realm of what they were paid to do and made the whole process so much easier. We’d have been lost without mark and have no doubts about recommending him to anyone in need of an estate agent. He is a true diamond and we couldn’t have done this without his help.... Read more
Seller
6th Aug 2022 (2 years ago)
Z Xavier
Giving this estate agents 5 stars for the experience I endured when viewing a property. Friendly approachable and very relaxed with viewing a property and was torn between the property seen and one situated with a different agent..
Overall whoever sees the property I viewed and buys it will see the potential I saw but didn't buy as found a different one same requirements just different location..... Read more
29th Jul 2022 (2 years ago)
K Lawrence
So glad I chose C&L to sell my house. They were fantastic. Great communication and collaboration. All the staff are lovely - thank you to Kevin in particular who has gone above and beyond to answer my questions and keep me up to date. I would recommend them without hesitation.... Read more
Seller
19th Jul 2022 (2 years ago)
L Kinsella

Called ‘difficult’. I don’t often leave a review and am also a business owner so I don’t want to affect trade of another persons company unless it’s really helpful to others.
I’d be very cautious about letting from this company and team. I dread to think how they would treat you if you had an issue and had already moved in! The director David has very little customer service skills and seems to lack overall passion for his position.
I sent an email from Zoopla requesting a viewing and information on guarantor requirements and income requirements for self employed persons. I responded to and email from Max with a call as he hadn’t answers my initial enquiry. He couldn’t answer my initial email enquiry so passed me on to Billy who also couldn’t. Billy didn’t seem to want to find out he information for me until I persisted. He then said ‘I guess I could find out for you if you want?’. Unhappy with the lack of answers and the feeling that Billy wasn’t overjoyed by having to ‘find things out’ for me to be able to let a property I then requested to speak to the manager David. I expected David (director and manager) to be much more interested in helping me He too seemed uninterested and was quite argumentative and dismissive. He called me ‘difficult’ and gave the impression that he too couldn’t be bothered.... Read more
14th Jul 2022 (2 years ago)
G Collings
All good, staff very helpful... Read more
6th Jul 2022 (2 years ago)
S Bird
I’ve dealt with C&L since 2010 and they are, without a doubt, the best estate agents out there. I’ve always had outstanding service and their level of market knowledge, professionalism and “can do” approach (whether you’re buying or selling) is first class.
I honestly wouldn’t go anywhere else.
Highly recommend.... Read more
17th Jun 2022 (2 years ago)
J L
I've just moved out of a rented property after 5 years and would like to say David and all the team were first class and made the whole experience a pleasure. Would highly recommend to anyone.... Read more
16th Jun 2022 (2 years ago)
L dale
From the moment we made contact with C&L, Billy has been most helpful. Answering all the questions that were fired at him regarding our new property he was always on hand with knowledge. We couldn't thank you enough, Billy! Superstar! ?... Read more
23rd Apr 2022 (2 years ago)
N Majsa
Professional letting agency with kind and helpful staff. They always make sure you move into an immaculate property and react quickly in case something is broken or needs renovation.
Cannot recommend them highly enough.... Read more
Landlord
15th Mar 2022 (2 years ago)
P Castleton
We have had a great service from David and Billy at C&L Lettings. We are new to buy to let and the team have been very patient and helpful. Highly recommended.... Read more
Landlord
28th Feb 2022 (2 years ago)
J Franklin
Very caring estate agency in Peacehaven...Kevin and Bethany who are dealing with us, have been especially helpful, but the whole team are cheerful and there to work for the good of their clients... Read more
25th Feb 2022 (2 years ago)
M Thomas
I recently moved house and Mark, Bethany and the rest of the team at Carruthers were fantastic. They were really helpful, responsive and made the whole purchase and move process really stress free. I would definitely recommend to anyone.... Read more
Buyer
29th Jan 2022 (3 years ago)
T can
I recently purchased a property through Carruthers and Luck. Kevin was amazing! My solicitors were terrible but Kevin kept on their case and was an absolute pleasure to deal with I would not hesitate in recommending Carruthers and Luck.
The lettings team are also amazing! David talked me through the process as it was my first rental property. He found me great tenants and was an absolute pleasure to deal with!... Read more
11th Jan 2022 (3 years ago)
S Perkins
Constant false information on "definite" completion dates causing alot of lost earnings which they weren't interested in. Seller left alot of large items at the house despite the contract and sale agreement to be fully cleared, requiring a skip at my cost, C&L weren't interested once the sale was complete and they had the money.... Read more
Buyer
31st Dec 2021 (3 years ago)
S Keefe
We recently bought and sold through Carruthers and Luck.
We cannot recommend them highly enough.
Kevin was fantastic throughout and responded quickly when our initial sale fell through.
He advised us well with regards to solicitors and kept us in the loop along the way.
The rest of the team were always on hand when needed and I found them all to be friendly and helpful.
They were incredibly good value for the service we received and using a smaller local estate agent over the larger corporate companies proved to be a great choice.
We are delighted with the service we were given and would highly recommend.... Read more
Seller
25th Nov 2021 (3 years ago)
C Baker-Bassett
We've rented through C&L for several years now and they have always been professional, quick to reply to queries and friendly. The nicest Letting + Estate Agents to deal with by far! :)... Read more
Tenant
10th Nov 2021 (3 years ago)
L Mitchell
Very friendly and professional... Read more
29th Sep 2021 (3 years ago)
Carruthers & Luck recently sold our property. Kevin Virgo and his colleagues were highly efficient, communicated with us every step of the way and provided a highly professional service. If you are selling a property in Peacehaven you would be mad not to use them.... Read more
Seller
7th Sep 2021 (3 years ago)
Frankie
We have used the Peacehaven office for our house sale and I would recommend them to anyone else. They are professional, friendly, and get the job done with minimum fuss.- What I liked most was the fact that someone was always there to discuss things with you, which gives great peace of mind whilst you are going through the process. Well done guys"... Read more
Seller
25th Jun 2021 (3 years ago)
J Arnold
Five star service from start to end. Professional, polite and respectful. Highly recommended.... Read more
21st Jun 2021 (3 years ago)
N Burch
We recently sold our home with C&L and even Covid-19 and lock down No.2 could not stop the team at Saltdean doing their very best for us, Mr Knox made me feel like I was selling a 10 million pound mansion and he was going to get the biggest commission break of his life(he deserves it btw). They were always there when we needed help, reassurance and advice.
Moving home is one of the most stressful times of your life, not with C&L, they were doing all the chasing, all the follow ups, all phone calls or emails that needed to be sent and jumped on, I just kicked back and relaxed, and only because they did such a good job.
I wish you all at Carruthers & Luck the best for the future, and a special thanks to you Mr Knox, you have restored my faith in estate agents.
THANK YOU.... Read more
Seller
1st Apr 2021 (3 years ago)
S Clifford
I want to give a massive shoutout to Archie at C & L! He's been absolutely brilliant at keeping on top of things, and showing great amounts of patience when I called a million times about my new tenancy! I've had an extremely smooth process with this agency regarding setting up a new tenancy, and I'm very excited to be renting in a gorgeous flat, all thanks to Archie and his team. Thank you so much!... Read more
Tenant
16th Feb 2021 (3 years ago)
G Price
Sold my house and rented two properties through C&L. Wouldn't want to rent through anyone else. Approachable and friendly staff... Read more
Seller
1st Feb 2021 (4 years ago)
S Nicholas
Helped us sell our property with minimum fuss and good advice... Read more
Seller
12th Dec 2020 (4 years ago)
J Gee
We were always very happy with letting service from C&L. Throughout many years of our tenancy they have always responded quickly and friendly, but professionally to any arising issue. Highly recommended, with special thanks to David.... Read more
Tenant
28th Jul 2020 (4 years ago)
N Pedan
Archie’s friendly and professional attitude made moving effortless for us, everything went smooth. Can highly recommend.... Read more
14th Jul 2020 (4 years ago)
J Borowicz
I've been renting with C&L for over 5 years now, they are always friendly and helpful, I definitely recommend!... Read more
Tenant
22nd Jun 2020 (4 years ago)
V Austin
I was very pleased with the great service from C and L when selling a house in Peacehaven. I never actually met Sam or Kevin as it was not my main home but they regularly checked the property and kept me informed of progress by email or phone at all times. The sale was completed in the middle of the pandemic which was amazing! Highly recommend.... Read more
Seller
14th May 2020 (4 years ago)
E Page
I was a tenant for 4 and half years and they have been amazing with sorting anything that needed doing, very friendly team of people. Always very professional.... Read more
Tenant
11th Apr 2020 (4 years ago)
K P
Have just moved out the property we've been renting for 8.5 years through C&L. I'm unable to find one bad thing to say about them! Staff were always helpful and supportive, nothing ever seemed to be a struggle. Big shout out to David who was working at C&L when we first moved into the property and still going now, thank you for looking after us! Billy and Archie were amazing too! Thank you so much guys! I wish I could give more stars though!... Read more
Tenant
31st Mar 2020 (4 years ago)
S Carter
I'd like to thank David Blick and his staff for a brilliant service in helping and sorting out a Tennant find only for our bungalow. Nothing was too much hassle... Read more
Landlord
23rd Feb 2020 (4 years ago)
R Lancaster
I have used c & l on a number of occasions to help with my rental property . The team there always deal with my requests with professionalism and speed. I will continue to use their services in the future and would recommend them to anyone who requires lettings management.... Read more
Landlord
19th Feb 2020 (4 years ago)
L S
Highly recommend them. we delt with sam and kevin mainly at the peacehaven branch. They kept mum upto date all the way through her purchase and anything she asked (however odd some may of been) they was happy to try and help!... Read more
Buyer
19th Jan 2020 (5 years ago)
G Rose
Thanks to Paul, and all his team for their advice, assistance, buckets of patience and a strong over valuation achieved price.... Read more
Seller
16th Dec 2019 (5 years ago)
M Nicholls
5 star service from Sam and Kevin at Peacehaven branch. They saw as through the pain of losing our first buyer and a lengthy sales process when solicitors were going back and forth. I think our cats thought Sam was part of the family ????. Thank you guys for you calming influence.... Read more
Seller
26th Nov 2019 (5 years ago)
S Mathews
Very helpful... Read more
7th Nov 2019 (5 years ago)
J mullins
Call your seller once a week... Read more
2nd May 2019 (5 years ago)
Jamie
By far the best the agent I have rented through! Very professional and friendly staff, with a lot of knowledge of the area and properties they advertise. Since I have been renting on my own, I have only used this agent to rent through and will continue to do so as their customer care and attention to detail in always evident.... Read more
Tenant
26th Mar 2019 (5 years ago)
T Hetherington-Cleverley

Whem calling the C and L the number displayed is lampons. However this is the only the first of the odd things that hapoens when dealing with this company.
Not only are the cheking fees £400 but they are £100-£160 more expensive than everywhere else.
They dont have a card machine meaning you must do a bank transfer thus negating your protection. They are also vaugue on what causes a fail mark. Meaning that they would keeping the £400 they are charging .
On a quick Googoe search "lanndlord reference checks" you will see that the cost of a check is beewten £6 and £25 which is a profit of £375
On top of all this the property viewed was a building site that boasted on site parking, which was then later argued that this was not the case.
Whwn i called C and L tonask about this they simple agreed and said they knew. I would be very carefull in dealing with this company as they are mearly aftet earning as much as possible while renting sub par accommodation and service.... Read more
Tenant
9th Mar 2019 (5 years ago)
C Rossi-Anderson
Great estate agents, they really go the extra mile. Kevin was of great help all through our purchase, keeping us up to date every step of the way and helping us with all our requests. 5 stars is not enough!!!... Read more
Buyer
7th May 2018 (6 years ago)
M Harris
As a tenant these must be the best letting agent's ive rented from in the last 25yrs. When ever ive had an issue with anything its always been resolved extremely quick highly recommend well worth the 5 star rating.... Read more
Tenant
13th Apr 2018 (6 years ago)
S wagstaff
I had an issue with a landlord not repaying a deposit. David was very helpful.... Read more
Landlord
21st Mar 2016 (8 years ago)