Fox and Sons got off to a slow start with a difficult sale, having been brought in to help after several offers had fallen through via a competitor estate agent, at the start there appeared to be very little activity. However, just as I was starting to lose faith, they brought in 2 viewings, both of whom offered, one of which was above the asking price. From then on, their service was spot on. They were able to keep pressure on the various parts of the chain and saw the sale through to a happy conclusion. I was impressed with the level of communication and keeping me informed each step of the way, so thanks to both Lewis Austin and Danielle Mann, I now sit happy in my new home.
As a tenant these must be the best letting agent's ive rented from in the last 25yrs. When ever ive had an issue with anything its always been resolved extremely quick highly recommend well worth the 5 star rating.
Phillip Mann is the "go to" estate agency in the Peacehaven area. They kept me informed throughout the process and effected a sale with great speed. they didn't mind helping me out with meter readings and various other tasks and were always polite and courteous. I had used a different agency previously to no avail but PM pickled up the gauntlet and the property flew.
Phillip Mann Estate agents are great to work with, they always work hard to see the transaction through to a smooth and swift conclusion, they are professional but likeable and at the Peacehaven office, Nick, Bryan, Brett and William are all fantastic to work with.
Great estate agents, they really go the extra mile. Kevin was of great help all through our purchase, keeping us up to date every step of the way and helping us with all our requests. 5 stars is not enough!!!
I had an issue with a landlord not repaying a deposit. David was very helpful.
This review is based on my experience from 2012 (didn't know Google allowed reviews hence delay).
Back in 2013 I had a property in Roderick avenue that I had listed with this estate agents and was longing to move back to my family over othersidr of Brighton.. Well I put my property on the market about October 2013 and after speaking with a guy called Mark about the plan of sale I headed forward with the proposal..
After three months I ended up ripping up my contract with cubitt and west and kicking them out of the sale because I never got any updates, I never got any feedback and was left wondering when and IF I will ever A, get a viewer Or B, get a possible offer.. Well I had only one person view my property.. I think because they didn't show it as right for them I was just filed away.. I may not have had a mansion or a property that is worth hundreds in commission but surely a sale is a sale regardless..
Having been totally neglected by this estate agents and completely ignored.. I tried calling them and calls would be told would be returned and never were, I was told that fresh photos would be taken to see how we can get things going forward.. Never happened.. I had not much in savings at the time so as knew photos would be taken I spent my savings to redecorate the entire flat...
Was a waste of time and effort as nothing occured.. Well thankfully I ended up returning the for sale board and re assigned a contract with king and chase more opposite who got me a sale after two weeks and a completion date 12 weeks after sale.
Based on this experience I have vowed in life to A, never consider viewing a property ever that is selling through cubitt and west (even if they change agents) and B, never buy a property through this agent...
Now let's go onto how I obtained the property.. Back in 2010 I saw my property advertised in the window and enquired about it. I explained my predicament about my ex landlord being repossessed and I had savings in place and spoke with an advisor here who carried out a viewing and I agreed to offer a price I was assigned a solicitors known as Blakemores solicitors (who are now struck off) and I have never visioned being homeless but for two to three months of my life thanks to being recommended a pointless waste of space solicitor by cubitt and west, I ended up being homeless sofa hopping etc..
It was the worst experience I have ever encountered in life.. Only reason I went with them for sale was because at the time I saw more sold boards than the rest..