I Anderson
I have dealt with several estate agents in recent weeks and Charlesworth are the only ones who pick the phone up. Deal with your request. Was happy to go out way to help me view property's.
I was in-between 2 houses and I've gone for the one with Charlesworth due to how easy they have made things for me.... Read more
9th Nov 2024 (10 weeks ago)
A
Great communication, throughout our Sale, found Adele and Lynne professional. Wouldn’t hesitate to recommend... Read more
Seller
7th Nov 2024 (10 weeks ago)
S Harrington
Charlesworth have been great to deal with. Both Lyn & Adele were professional and easy to talk to.... Read more
22nd Oct 2024 (13 weeks ago)
P Taylor
disappointed... Read more
2nd Oct 2024 (16 weeks ago)
K anderson
Rang today requesting information on a house for sale in Lower Southfield , got past from one woman to another , she said she didn't have the simple information at hand ? She would ring me back in 30 minutes , over an hour later , no phone call ..BIG MISTAKE ...I am a cash buyer for a property for my son ...feel sorry for vendors who no doubt would be furious.....poor customer service !... Read more
Buyer
28th Aug 2024 (21 weeks ago)
L Burton
Very helpful and professional.... Read more
14th Mar 2024 (10 mo. ago)
J haslam
Really helpful nice staff... Read more
25th Dec 2023 (1 year ago)
B Arnold
Dear Michael Isherwood.
In response to your recent review. We feel that it is important to state the facts appertaining to this matter.
The property in question is your mother's property. Your mother has now sadly passed away and your brother is executor to her will giving him control of her estate. Your brother instructed Charlesworth Estates to market the property having discussed the matter with yourself. An appointment was made for us to visit the property and start the marketing process. Prior to our visit we were advised that you may become aggressive during the appointment and for safety reasons we arranged for TWO staff members (one of whom is known to you) to attend. The process of marketing the property and timescales involved were discussed with you at the time and to which you agreed. A few days after the appointment you attended our offices and started shouting at the lady staff members in an aggressive manner, which of course is un-acceptable. I heard your shouting from my upstairs office and intervened due to your aggressive attitude and to also protect my staff members. I trust this clarifies the circumstances and puts matters into a more realistic perspective. We have now removed the property from our portfolio until the matter is resolved between your brother and yourself.
Robert Arnold
Charlesworth Estate Agents.... Read more
4th Aug 2023 (1 year ago)
R Thomas
What a ridiculous estate agent!! Rang up to put an offer in on a house that it was selling on the market for, then to be told they wanting offers over a higher price well why don’t you advertise offers over that price if that’s what the vendors looking for instead of wasting my time and effort looking around!! Very unprofessional I go and look elsewhere if I was you!!... Read more
Buyer
1st Aug 2023 (1 year ago)
M Isherwood
The most unprofessional, undermining estate agents in westhoughton. Walked in to settle a dispute ammicably between 2 parties in the sale of my house. They have turned upto my house and put up a sign without my permission and tresspassed on my property and damaged my wall.
I walked in today to tell them to take it down as they have posted pictures and put a sign up without my ask. As i own the house, which must be illegal to do without the owners permission.
A man came from behind the scenes acting like a bouncer got right in my face in shockingly aggressive behaviour and the tone he was using was scarily violent. He was really rude started pointing in my face, started screaming and shouting right in my face. I then walked away from the situation.
If you are a vulnerable person like myself they will take advantage of you if you are selling a house or renting with them.
Please be very wary and stay away from these aggressive gangsters.
There are much nicer estate agents in westhoughton who will not take advantage.... Read more
Seller
24th Jul 2023 (1 year ago)
C Wright
We could not have found a better estate agents to purchase our home through. Lyn has been from the start an absolute delight, and we have been so lucky to have her and the team supporting our move.
The whole agency has gone above and beyond to help us through this process and is by far the best choice.
Thank you for everything.... Read more
Buyer
22nd Jul 2023 (1 year ago)
M Anderson
Shocking attitude. Rang up to enquire about a house, immediately the conversation jumped to “there’s no viewings being given, email over your best and final bid as there will be no further negations or conversations and this has to be in before etc…”.... Read more
11th Mar 2023 (1 year ago)
M Howard
Fantastic estate agents nothing is too much trouble.... Read more
25th Oct 2022 (2 years ago)
C Kelly
Charlesworth Estate Agents have been fabulous. I’d definitely use again. Very professional but easy to talk to at the same time. Nothing was too much trouble. Thankyou so much Lyn, Janet and Bob!... Read more
12th Jul 2022 (2 years ago)
P Bolton
Just completed buying a house with Charlesworth Estates. Very helpful, Lynn in particular, in terms of keeping us informed and up to date at all times. Very happy.... Read more
Buyer
6th Feb 2022 (2 years ago)
Dealt with Bob Janet and Lyn for years. They deal with all my property transactions meticulously. Great local long standing firm who always work with integrity. Thank you.... Read more
Seller
19th Oct 2021 (3 years ago)
M rushton
Hard work. Still waiting for keys and nearly £400 to be returned to me over 7 weeks after completion. No listing on Trustpilot despite reviews appearing on their website ????... Read more
Seller
27th May 2021 (3 years ago)
S Cooper
Great local business, very helpful staff... Read more
27th Mar 2021 (3 years ago)
J Murphy
As I have my home from them my experience is very positive... A great team of staff always friendly and very helpful.... Read more
29th Nov 2020 (4 years ago)
Bob came out to do the valuation, lovely man made you feel at ease when he explained the process. Lyn and Janet in the office are very nice and helpful, they do everything they can to update you on viewings and feedback. Would highly recommend.... Read more
Seller
25th Sep 2020 (4 years ago)
Pop it on rightmove and hope for the best like they all do.... Read more
Seller
9th Nov 2019 (5 years ago)
M Huynh
These guys are fantastic to deal with. Being dealing with them for over 3 years and have just got another house through them. Tony is great and will help with anything and always shows you respect. Lynn is also great on the desk she always helps and is polite and very organised. Bob is great to,
Keep doing a great job guys.... Read more
Buyer
17th Feb 2019 (5 years ago)
A Khan
Truly shocking dont give a damn attitude!Booked a viewing for me at 5.15pm even though the office closes at 5pm.Battled through forty mins of traffic only to find their rep couldnt be bothered to turn up!Ha Ha Ha!Special mentions to Robert Arnold and Lynn!When I wrote to complain Robert said he was there!Sorry if he had told me we were playing hide and seek he would have won as after twenty wasted minutes I still couldnt find him!Well done Robert!Ready or not here I come!... Read more
28th Jun 2018 (6 years ago)
S Pilling
Purchased a house through these guys they were brilliant from start to finish always going above and beyond expectations and always keeping us up to date.... Read more
Buyer
31st Aug 2017 (7 years ago)