A Gomes

We honestly couldn’t have asked for a better experience.<br><br>Having had a few less-than-positive experiences with estate agents previously, we were a little nervous about finding a rental in an area we didn’t know at all. Moving from Gloucestershire to Somerset, with a new school and so many other things to organise, felt like a lot to take on.<br>From the moment I spoke with Lisa, however, the whole process was an absolute pleasure. She is incredibly down-to-earth, approachable and responsive. Communication was quick and straightforward, and she made the entire rental process feel remarkably straight forward.<br><br>She also has a really excellent selection of properties, and we are absolutely delighted with the home we’ve ended up renting. It’s exactly what we were hoping to find.<br><br>Moving house is stressful enough without having to battle with an estate agent, so finding someone who was genuinely helpful, friendly and straightforward made such a difference to us. Our experience could not have been more positive, and we would have absolutely no hesitation in recommending Lisa to anyone looking for a property.<br><br>A huge thank you — we really appreciate everything you did to make our move to Somerset such a smooth and pleasant experience.... Read more
Tenant
3rd Sep 2026 (15 days ago)
N Bannet
Shambles of an agency. Don't even care about getting 1 star.... Read more
26th Aug 2026 (23 days ago)
Z Abadin
Bunch of liars and time-wasters. I viewed a property and was told with in hours that I wasn't selected. I was searching again and found that the property is still up. If you think the landlord is the one who picks the tenant, then you are very wrong. It's this lettings mafia that selects the potential tenant. I can't believe I took half a day off from work for this viewing scam.... Read more
25th Aug 2026 (24 days ago)
Dylan
An absolute pleasure working with the Cherry Tree team on our tenancy. Friendly, quick and easy with no fuss.... Read more
Tenant
24th Aug 2025 (1 year ago)
N James
I sold my house through Lisa and her brilliant team. Lisa was fantastic, supportive beyond expectation, offered invaluable sage advice and when my first buyer had to pull out (outside of their control) at the last moment, Lisa had the house sold again within the week.
The team are so diligent and friendly, they go above and beyond to make you feel really valued.
Can’t recommend highly enough.... Read more
Seller
4th Feb 2023 (3 years ago)
A Tall
Any propose at 3 months searching... and I know for sure that was amazing houses where I need and for my budget... Read more
8th Dec 2022 (3 years ago)
E Bain
Would give no stars if I could. Appalling service and incredibly negligent.
I would like to now add further to the response the following -
We were instructed by the estate agent to email them, we did. Promptly on the Monday following the viewing we had on the Saturday.
We’ve been in many rentals before so understand there is usually a wait time in hearing back.
What Cherry Tree Estate Agents failed to mention was the issues they had been having with their emails so rather than calling up seven viewers to inform them of this issue, they had the bright idea to send an email to everyone which I would like to clarify we never received.
There is no logic in admitting to having trouble with your emails and firstly not acknowledging this to the viewers you had advised to send an email and secondly following up by email rather than doing their jobs and picking up the phone.
There’s a huge lack of accountability on your part which is only proving truer by the minute.... Read more
Tenant
1st Sep 2022 (4 years ago)
G Skincare
One word to describe Lisa and the Cherry Tree team is "Amazing" They provided us with service excellence from start to finish.
So a massive "Thank you" to Lisa for making this complex purchase as smooth as possible. Your proactive approach and always going out of your way. Even organising and allowing us to rent the purchased property on a short term tenancy agreement when unheard of, but you made it happen. Forever grateful.
We are both thrilled entirely over the moon with our purchase, and so are our 3 fur babies. We can't thank you enough.
We wish you and your team the best and have a great Xmas.
From G Keeble and A Lira.... Read more
Buyer
3rd Dec 2021 (4 years ago)
F Plenty
I can not recommend the Team at Cherry Tree Estates enough. Just amazing, from start to finish.
We viewed and offered on a house listed with them, and from the 1st viewing, everyone was so friendly, professional and helpful.
We had a private sale on our property and therefore, no estate agent. So I spent a lot of time speaking with Lisa, Abby and the team at Cherry Tree Estates directly.
The number one thing that I admired so much was nothing was too much trouble, They are efficient and easy to talk to.
For example, I would call or email and ask a question, and I would get a reply quickly.
In the final weeks there were a few stressful Solictor issues, but Lisa worked relentlessly to get the sale across the line.
I would never use any other estate agents, if I was to move again now.... Read more
Buyer
23rd Mar 2021 (5 years ago)
N Stainer
A client of mine, whose property I have sold in Shaftesbury, has recently purchased her new home through Cherry Tree Estates. I have been particularly impressed with Lisa and the team throughout the process as they have been professional and extremely competent in keeping the whole chain updated and progressing the sale successfully. As an agent I know how important the after sales support is to achieving a successful transaction, the whole team at Cherry Tree Estates have simply been brilliant!... Read more
11th Mar 2021 (5 years ago)
R Binyon
Lisa and the team are fantastic, super hard working, considerate and professional.... Read more
7th Oct 2020 (5 years ago)
C Hasell
My family have used Cherry Tree Estates to help find us short term tenants. The team is friendly and professional; when you call whoever answers the phone knows who you are and can help you with your query (none of this being passed from pillar to post you sometimes get with larger agencies with lots of part time staff!). Lisa really knows her stuff and has an exceptional talent at finding the best tenants for her clients.
Would highly recommend Cherry Tree Estates.... Read more
Landlord
29th Jun 2020 (6 years ago)
J Gwyther
We have just sold with Cherry tree. Lisa was brilliant, very professional and went over and above to help with the sell from start to finish, with a very professional and friendly approach.... Read more
Seller
19th Jun 2020 (6 years ago)
P Rowse

Lisa knows her market very well, and I felt she gave us good advice on the value of our property before putting it on the market. We timed it badly (on the market towards the end of the year) so we knew it would be a slow start, but we had a buyer very early in the new year. All the way along we seemed to be on the same page as Lisa - she knew exactly what we'd say yes/no to, and advised us very honestly and openly when things got difficult with the chain, further complicated by the COVID19 lockdown. There were issues with solicitors at various points in the chain which eventually transpired to be a MASSIVE communication failure between clients and solicitors, and Lisa unravelled it all, fixed it and got the sale through. She must have spent hours on the phone for us - it was incredibly frustrating but I really did feel that Lisa did a great job of shouldering as much of the stress of it as she possibly could. She was really easy to talk to and I never felt I had to choose my words with her - I could vent, sob and scream down the phone and she was understanding and on my side the entire time. She seriously earned her money on our sale and I'd recommend her to anyone.... Read more
Seller
18th Jun 2020 (6 years ago)
S Crocker
The staff are very honest with their valuations and were quick to get the property Let. I would 100% use them again. Very Professional.... Read more
Landlord
17th Jun 2020 (6 years ago)
S BISHOP
If easy access to a professional, enthusiastic and friendly service when selling your house then Cherry Tree Estates are for you. Lisa provided a realistic valuation in a slowing market and we sold within 2 months at the tail end of the buying season, November. During this time we suffered an upsetting family bereavement which completely derailed us.Thankfully, Lisa and Claire were always available and supportive from offer to completion and kept us on track at a difficult time. We have no hesitation in recommending Cherry Tree. Look no further.... Read more
Seller
10th Jun 2020 (6 years ago)