Are City Realtor Right For You?

Don't go. Not professional. An agency to avoid.
EDIT. I am a real person who have interacted with the obnoxious City Realtor. The issue was duri'g an interaction with you, I won't complain to you about you.
I warn people to avoid wasting time and their money.
I don't wish to disclose my name online. Go find professionalism somewhere else. It is misisng at this agency.

Third Party Review - this review has not been verified by GetAgent.

Scammers all the way over, they rented us a flat that supposedly got professionally cleaned.

Mould everywhere, signs of pests, no fire safety system, mattresses with bodily fluids, rotten desks.

Once contacted they have actioned most of the stuff in the most cheap and cheeky way possible.

After being here 9 months I am still waiting for them to fix the hot water in the kitchen sink, cleaning dishes with cold water is not only not pleasant, it's not hygienic! As most of the grime will always be easy to get rid of with hot water.

I have never been living in such conditions.

Please do not trust 5 stars reviews as they kind of forced us to leave a good review by harassing us once we placed a bad one.

This people are just a mafia please do not trust them, there are hundreds of good agencies out there, I would not recommend City Realtor even to my worst enemy

Third Party Review - this review has not been verified by GetAgent.

If you're ever in a vulnerable position, this realtor service will exploit you. Also do not trust these 5* reviews. Not long ago there was a string of low ratings that seem to have disappeared in the space of a month...?

Third Party Review - this review has not been verified by GetAgent.

Jay & Yin at CityRealtor guided us through the lettings process to secure our new house and were available & helpful throughout. Super easy to contact and always willing to help. Highly recommended.

Third Party Review - this review has not been verified by GetAgent.

Had many issues with the flat when we first moved in: dryer broken, moulding bathroom, dirty, broken wardrobes, giving us keys that didn’t work etc. However, after emailing, it would be solved after much pestering and chasing up.

They were also very nice during the process of signing the contract, however once that has been signed, they do not tend to care about you. In fact, some of their handymen that they sent to us would only ever TEMPORARILY fixed our issues for about a week tops. Can’t forget when the handymen would use the toilet(not an issue) and pee on the seat without cleaning it up or flushing. Very professional....

Upon leaving our contract, they accused us of leaving many items and tried to charge us an extortionate fee such as:
- cleaning fee (however, the items were not ours. The items were left by the previous tenant, that we just continued to leave in the house)
- wall peeling fee (wall peelings were already there)

They would have known this if they checked the inventory, however they tried to charge without checking so. The inventory was also done without us, despite having asked why we were not there. In the end, when I asked for the inventory, they realised they had accused us of many things, and then decided to back track their words. Also, when I asked for the inventory, we found that one of our housemate signatures were forged on the contract even though they claim that it was a clerical error. But how convenient. A signature was put in place, the date was changed and an email was put in place...

In the end, after many emails back and forth, they deducted some of the charges that we were wrongly accused of. But it was a very long and tedious process to get our deposit back.

I would not recommend here at all. I have had better experiences elsewhere.

Third Party Review - this review has not been verified by GetAgent.

I am so grateful to the team of City Realtor. I came to London some months ago and I started to live in a flat with another company - which treated me bad, rude and unpolite. I felt frustrated and scare in my own home and they didn't do anything to fix my problems. Apart from that, they didn't even answer my emails or calls. With City Realtor, everything changed. They were so attentive with me, helping me to find the right flat and making sure that everything was perfect at my arrival. Furthermore, they always pay attention to their phone, so you can always phone them or send a WhatsApp and you will get an answer as fast as possible.

Third Party Review - this review has not been verified by GetAgent.

City Realtor fantastic company based in East London excellent customer service they have good local knowledge a company I would highly recommend

Third Party Review - this review has not been verified by GetAgent.

All staff really professional, helpful and friendly to talk to and will go up and beyond to help you. Many thanks

Third Party Review - this review has not been verified by GetAgent.