Are City Realtor Right For You?

Really helpful. Sam gave good service and took us round the area to help find us a house when we didn't ask. ended up leaving with one so really good service and best estate agent experience we've had so far.

I would like to write a review for City Realtor as well as a response for the negative review left by Jack. I have been renting a room through City Realtor since October 2016 and I decided to leave my contract early to move away for a few months. Because I wanted to leave my contract early I needed to find a replacement for my room. I showed my room and the flat to Jack advising that there were other people that have viewed the room before him and they had said they were interested. So, if he was interested he would need to contact the agency as soon as possible to see if the room is still available for rent or if anyone had placed a deposit to secure the room. Unfortunately for him, a previous viewer had already shown their interest so their application was processed first. The replacement, if suitable, is chosen on a first come first serve basis. My experience with City Realtor has been a breeze and very pleasant. Sam initially showed me around the flat explaining everything I needed to know for a first time renter. He immediately put me at ease and talked me through the whole process. When I went to the office to sign the contact, the agent read through the contract with me and explained any questions I had. One thing I really liked about the agency is that they made sure everyone in the flat was suitable for each other. We were all around the same age, quite sociable and it made it a really nice environment. Throughout my stay with the agency, all of the staff have been super helpful with any query that we have asked or emailed them and any problems that we had throughout the flat were fixed as soon as we notified them. When I return to London I will definitely be using this agency again and I personally recommend using City Realtor when looking for a place to rent. A very trustworthy and helpful company that are down to earth and provide and excellent service.

Disgustingly dishonest and unprofessional. Gave a room away I had placed an offer on to someone else and offered no explanation. Could not communicate clearly. Didn't seem to be aware of their own proceedings. Did not respond to multiple emails and phone calls. Was hung up on by multiple staff members. No 'promise' to call back was followed through. Approach at your own risk of losing time and dealing with unprofessionals.

They will increase the rent price by 40% after you pay them the holding deposit and uploaded all of your information for credit check. This is such a fake and time wasting action which is bad for both sides. They do refund the deposit afterwards but this is definitely a dishonest housing agent. Don't ever waste time on City Realtor. Their housing ad looks really good but sorry, the rent price is fake.