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  1. Home
  2. City Realtor
City Realtor Logo

City Realtor

Opens tomorrow at 9:00am
52 Cannon Street Road, London, E1 0BH
City Realtor started as a family run business with its founders having over 25 years of property experience in London. At its core City Realtor still keeps firm its family values of loyalty, trust and respect. These values are strongly embedded in our dealings with all our customers and clients.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday Closed
  • Sunday Closed
View all details


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City Realtor Reviews (200)

Have you used this agent?
  1. 80% 5/5 Stars
  2. 3% 4/5 Stars
  3. 1% 3/5 Stars
  4. 2% 2/5 Stars
  5. 15% 1/5 Stars

P Ali

1/5 Stars
Very bad service. They are liars. When you get in their property once you're are screwed as they don't respond to any of your calls afterwards. Two of their employees named abul & yen were very misbehaving. They don't know how to talk to their clients. So all in all, they are no good. Would never deal with them ever again.... Read more
30th Mar 2024 (23 days ago)

X Zhang

1/5 Stars
THEY ARE RENTAL FRAUD AGENCY. My partner and I were searching for a house to rent in the city when we came across one that we really liked. We viewed the property the day it was made available and decided to place a holding deposit with the City Realtor. According to the terms and conditions, if we paid the holding deposit, the property was supposed to be removed from any public website. The house was published on your website for £1700 per month, and we paid £392 (one week's rent) as a deposit. However, the property is still listed on both Rightmove and the agency's City Realtor Website. The day after we paid the deposit, the agent contacted us to inform us that they wanted to raise the rent to £2000 per month, an increase of £400. We argued that we had paid the holding deposit precisely as the agent had instructed, and the price could not be raised so drastically overnight. When we asked for the reason behind this rent increase, the agent said that there are three other similar properties in the same building listed at £1700. If they advertise it for a higher price, they will lose competitiveness and attract fewer interested people. This is the most unprofessional and ridiculous reason we've ever heard. We rejected the price increase and insisted on following what we agreed to and signed prior to paying the holding deposit. However, when the agent realized that they could not extract any more money from us, they cancelled our application for the house. Despite this, the house is still being published on the Rightmove website and their agency's main page, which is a scam that could potentially attract more people. Please be careful when choosing a real estate agency while looking for a home in London.... Read more
22nd Mar 2024 (4 weeks ago)

E lidia

5/5 Stars
Would recommend all students to use their service. Very understanding of our anxiety of being abroad and making the renting process simple ????????... Read more
31st Jan 2024 (12 weeks ago)

K Saga

5/5 Stars
They have been a reliable partner in my home-buying journey. Their team's genuine dedication to understanding my needs and preferences made the entire process smooth and stress-free. They went above and beyond to address my concerns, offering transparent guidance at every step. ????????????????????????... Read more
31st Jan 2024 (12 weeks ago)

A Hussain

5/5 Stars
Rented a 1 bed with City Realtor. The experience was amazing from start to finish. My agent Jay was helpful and informative throughout. Overall had a great experience.... Read more
19th Jan 2024 (13 weeks ago)

D Wangmo

5/5 Stars
Great experience so far. It’s been 4 months... Read more
19th Jan 2024 (13 weeks ago)

N Syakila

5/5 Stars
Good services provided by the team when I was looking for a flat to stay near my college. They managed to find me a good place within the budget I was looking for. I was picky and had gone through a few homes so it took sometime till we got the right one. In terms of repairs, thankfully I manage to get prompt responses and got my heater fixed quick! I didn’t have much issues in terms of the home after that. I haven’t had any bad experiences when I rented and I do appreciate their good service. It was easy to deal with them. I also made sure to take pictures of the home before entering to ensure my own safekeeping and got my deposit back. Would recommend to all those finding a place to rent in London!... Read more
19th Jan 2024 (13 weeks ago)

V b

1/5 Stars
Don't trust the legitimacy of 5 star reviews. If I could give 0, I would. They rented a flat that was in shocking condition, made all tenants ill, with so much wrong with it. We asked again and again for things to be fixed ans it was ignored, or they'd get one of their dim witted contracters to come in, do half (if that) of the job yet still manage to leave mess and debris everywhere, or make the problem worse than to start with. Constant issues with little care when we reportes everything through the appropriate channels every single time, there were things reported monthly over the course of the year from move in that never got fixed and then they tried to claim damages on. Mould everywhere that we did our best to treat but needed proper intervention. Fixings falling off the walls, filthy, wires sticking out in numerous places. Anything you can think of was wrong, and spent the entire tenancy overpaying for a borderline unlivable property and begging them to fix things when they didn't care. When it came to moving out they claimed they would set us up with cleaners so we wouldn't have to lose our deposit, never got in contact about it despite us asking multiple times then took an extortionate fee out of our deposit. Also tried to claim damages that were already there and we had to bombard them with emails and threaten legal action to get any kind of response. DO NOT RENT FROM CITY REALTOR... Read more
9th Jan 2024 (15 weeks ago)

O Rider

1/5 Stars
As all of the other reviews are stating stay away from this estate agents. Took us months to get our deposit back and only got it back when we told them we were formally disputing with TDS. Lots of things went unfixed throughout the year. The end of year inspection bordered on threatening. Make sure you take photos of everything because they will try to take every penny.... Read more
4th Dec 2023 (20 weeks ago)

K Thornicroft

5/5 Stars
Jay @ City Realtors was great! He made the process easy and efficient.... Read more
30th Nov 2023 (21 weeks ago)

O Dunt

2/5 Stars
Incredibly disappointed with my experience with City Realtors. Rented my first flat in London through them and the service has been poor from the outset. From them giving me the wrong keys on move in day, leaving me locked out of my own flat overnight during the work week, to being difficult when asking them to provide my future landlord with a reference, it's just been very far from ideal. The one positive is whenever I have needed to get hold of them (within standard office hours) they have come back to me relatively quickly and attempted to solve the problems - hence the 2 star review, however it is worth noting that you have to be proactive in chasing them to solve any issues. I expect they are a company taking on too much responsibility without the right resources to manage them. Edit: In addition to this, they tried to take money out of our deposits for wear and tear that was there when we moved in - for marks on the carpet and mattresses. We knew we didn’t make these marks, and appealed these, and it wasn’t until we sent them back the video viewing they initially sent to us before we moved in containing these marks, that they fully refunded us the deposits.... Read more
17th Oct 2023 (6 mo. ago)

J Davies

1/5 Stars
I BEG YOU DO NOT GO WITH THIS AGENCY Bed bugs Will take as much off your deposit as They Like Racist, Xenophobic and Homophobic "Realtors" Shadey Agency NEVER fix anything that is Reported Gross Typical London Con Artists!! DO NOT GO WITH THIS AGENCY : BE WARNED!!!!!!!!!! Rreviews with more than one star are FAKE and paid for by Agency City "Real"Cons... Read more
14th Sep 2023 (7 mo. ago)

J Powell

1/5 Stars
Very shady – make sure to take many photos of the condition of your flat/room/shared space on arrival or they will pluck a magic expensive number out of the air and charge you off your deposit. Lots of outstanding problems in my flat I rented, never got fixed. Don't trust all these "Best voted in London" gold badges on their email. Their flat inspection was intimidating and somewhat threatening.... Read more
14th Sep 2023 (7 mo. ago)


1/5 Stars
A woman called Yin laughed at me on the phone, I am autistic and struggle with social skills and she laughed at me because of it. So rude and it has really upset me.... Read more
27th Jul 2023 (8 mo. ago)


5/5 Stars
Excellent service from start to finish. Always on hand for questions or queries no matter what time of day. Could not have completed my sale without them :) thank you Jay... Read more
10th Jul 2023 (9 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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