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  1. Home
  2. Crown Estate Agents - Pontefract
Crown Estate Agents  - Pontefract Logo

Crown Estate Agents - Pontefract

Opens Monday at 9:00am
39-41 Ropergate, Pontefract, WF8 1JY
Crown Estate Agents were established in 1993 and are the longest established truly independent agents in the area. Built up by local people who are well versed with the area and who can give knowledgeable advice based on experience. We are a multi function company with a wealth of experience in property management as well as sales so we can cater for all your property needs under one roof.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea

Crown Estate Agents - Pontefract Reviews (58)

Have you used this agent?
  1. 66% 5/5 Stars
    66%
  2. 7% 4/5 Stars
    7%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 28% 1/5 Stars
    28%
All (58)
Seller (8)
Buyer (7)
Landlord (4)
Tenant (9)
General (30)

W Brear

5/5 Stars
Great help with renting my property... Read more
Landlord
22nd Jan 2025 (24 days ago)

S Downie

5/5 Stars
I would like to say a big thank you for the stress free sale of my house the staff was amazing from start to finish... Read more
Seller
22nd Jan 2025 (24 days ago)

Robbie

5/5 Stars
I have just been able to secure my 1st rental property with Crown estate agents. They helped me find the property in the location I needed and my budget. ????... Read more
Tenant
19th Jan 2025 (27 days ago)

M Sykes

5/5 Stars
Crown sold my property for me which was seem-less from start to finish. Would recommend to friends and family... Read more
Seller
19th Jan 2025 (27 days ago)

-_

5/5 Stars
Just bought my 1st home through crown estate agents, helped me every step of the way. Smooth process and good communication.... Read more
Buyer
19th Jan 2025 (27 days ago)

C Nicol

5/5 Stars
Hello there I have been with you 6 months it crazy how the time and the year goes quick... Read more
3rd Jan 2025 (6 weeks ago)

R Hodgkiss

5/5 Stars
Absolutely fabulous company with a wonderful team... Read more
1st Jan 2025 (6 weeks ago)

S Harrison

5/5 Stars
Fantastic service from start to finish will be using them in the future thank you... Read more
1st Jan 2025 (6 weeks ago)

J Ladwitch

5/5 Stars
I bought my house from Chris at Crown. He was very professional, thorough & helpful. Highly recommend this estate agents... Read more
Buyer
1st Jan 2025 (6 weeks ago)

D Wilson

5/5 Stars
I recently moved into a rental property that is managed by crown and the service was exceptional, they couldn’t do enough to help me and always kept me updated with what was happening.... Read more
Tenant
4th Dec 2024 (10 weeks ago)

A halpin)

1/5 Stars
Happened at the Castleford branch but I can see that chris is also rude to other members of the public went in to ask him if he could ring a taxi really grumpy and rang one with attitude and then when I went back in because I was stranded in a different city he was just like you will just have to go and wait for it then completely heartless could of froze should be sacked I hope he is soon.... Read more
22nd Oct 2024 (17 weeks ago)

K slater

1/5 Stars
I had to ring multiple times to get an application, and still didn’t receive it and no apology for the terrible service.... Read more
2nd Oct 2024 (19 weeks ago)

B bop

5/5 Stars
I cannot recommend this company highly enough. Moz and Sally are masters of their art. I had a very tight deadline . They rose to the challenge and were so understanding. Three weeks from start to finish and painless.... Read more
7th Aug 2024 (6 mo. ago)

M Tonks

5/5 Stars
I recently rented a property through crown, the lady that helped me Lauren as been amazing and a pleasure to communicate with and I wasn’t waiting about for replies, if I need anything I no she will be there to help. The whole process from start to finish as been nothing but professional and straight forward. I look forward to enjoying my property and feel at ease knowing crown are brill to deal with.... Read more
Tenant
25th Jul 2024 (6 mo. ago)

V Riley

5/5 Stars
Me and my partner moved into a property that is managed by crown. We have had nothing but amazing service from these guys. Lauren in particular was the agent to deal with myself and the property we are renting. She kept us up to date and always replied quickly to any queries we had. Much appreciated, it made our rental process so much more of a delight in an otherwise stressful time.... Read more
Tenant
8th Jun 2024 (8 mo. ago)

K Qoorson

5/5 Stars
I rent a house from them 4th year already. And i cant really say anything bad about them. Whenever there is an issue with something in household. Things gets repaired fairly quickly and emergencies are resolved imidiately. Good contact and never been ignored.... Read more
Tenant
21st May 2024 (8 mo. ago)

T Summer

5/5 Stars
Good chat with Michele today, gave me loads of good advise regarding my rental property. Thank you for your time will defo be coming back when my property is vacant.... Read more
Landlord
21st May 2024 (8 mo. ago)

Anonymous Tenant

4/5 Stars
Michelle has been amazing always on the ball and helped me alot through my disabilities which I'm very grateful for... Read more
Tenant
21st May 2024 (8 mo. ago)

S Bland

5/5 Stars
Was supported by Danielle with the selling of my property. Very attentive and professional every step of the way. Would highly recommend.... Read more
Seller
5th May 2024 (9 mo. ago)

J Ingleby

5/5 Stars
Exceptional Service from Start to Finish From the moment we began our property search, our estate agent Danielle demonstrated unparalleled professionalism and dedication. Her extensive knowledge of the local market and keen eye for detail helped us navigate the complex process with ease. We were particularly impressed with how responsive she was. Whether it was a late-night email or an early morning call, she was always available to answer our questions and provide us with the guidance we needed. Danielle went above and beyond to ensure our needs were met. She was not just focused on closing a deal but were genuinely invested in finding us a home that fit all our criteria. Her patience and understanding made all the difference. Highly Recommended We can’t recommend Danielle enough. If you’re looking for someone who will put your interests first and work tirelessly on your behalf, look no further. We are grateful for her exceptional service and would not hesitate to engage with her again for future real estate needs. Thank you Danielle... Read more
3rd May 2024 (9 mo. ago)

D S

5/5 Stars
Fantastic Service from Danielle at the Pontefract Office. She keeps us both updated and is always on hand to answer any of our questions and if she isn’t in when we call her she gets back to us as soon as she can. Thank you Danielle and team for a great service... Read more
3rd May 2024 (9 mo. ago)

S ingleby

5/5 Stars
Dealt with Danielle while selling my property she kept in contact throughout the full process and and always kept me updated every step of the way very happy with the service she is a great woman highly recommend Danielle an crown estate agents... Read more
Seller
3rd May 2024 (9 mo. ago)

D Douglas

5/5 Stars
Dani was great from start to finish nothing was too much trouble was in contact through the sale process highly recommend... Read more
Seller
3rd May 2024 (9 mo. ago)

L Tomlinson

1/5 Stars
Absolutely shocking service! Avoid at all costs. No updates & having to chase constantly, not sure what we are paying for!!! If I could do 0 star I would!!!... Read more
19th Mar 2024 (10 mo. ago)

M Breen

1/5 Stars
Terrible estate agent. We bought a house through them and just after we moved in the alarm started going off. I have an autistic daughter who is very sound sensitive so it was a nightmare. We were not given a code for the alarm. I rang Chris multiple times but was ignored or my calls were cancelled. He then turned off his phone and didn’t reply. This was not the only thing either. Avoid this place... Read more
Buyer
9th Dec 2023 (1 year ago)

S hill

5/5 Stars
1st rate Estate Agents, would highly recommend them to anyone. Efficient, easy to chat with always in contact, will go above and beyond to help. A big thank you to Sophie-Leigh Bennett for her efficiency, kindness and hard work and Chris for his hard work, promptness and empathy.... Read more
23rd Nov 2023 (1 year ago)

B arrowsmith

5/5 Stars
Went for a business meeting got there and Charllote has was very helpful and text we with everything I needed... Read more
19th Oct 2023 (1 year ago)

R Smith

5/5 Stars
Couldn't recommend more highly. The service was prompt when moving into our property 8 months ago. Sophie was brilliant every step of the way and really informative. Whilst living there we have had a few minor repairs, due to wear and tear and general building maintenance which has all been completed quickly. 10/10... Read more
Tenant
25th May 2023 (1 year ago)

R Arnold

5/5 Stars
The team at Crown Estates are amazing. They will always go above and beyond to do what they can. I have worked with them for a few years now and it has been good to see them evolve and grown. A great team, with great management.... Read more
22nd May 2023 (1 year ago)

S Zumba)

1/5 Stars
Was saying no properties in search area despite having passed a sign on a house for sale... Read more
22nd Jan 2023 (2 years ago)

D Cosgrove

5/5 Stars
Very pleased with the service we received. Special thanks to Jasmin whose hard work, honesty and friendly manner made it a pleasure to deal with Crown Estate Agents.... Read more
22nd Sep 2022 (2 years ago)

P Gorman

4/5 Stars
Very good service... Read more
31st Aug 2022 (2 years ago)

I Ganulevics

5/5 Stars
Have been very helpful while selling the property. Always kept me up to date with every stage of sale, and I could always reach them with no issues. In particular Jasmin has been a pleasure to deal with, and if I’ll need any help with selling or buying a property I will definitely call her up :)... Read more
Seller
13th Aug 2022 (2 years ago)

D scott

5/5 Stars
Professional... Read more
26th Jul 2022 (2 years ago)

M Training

1/5 Stars
Never been so insulted in my life. I casually mentioned that I was moving into the area for a new appointment. Despite having a monthly income of nearly 7 times the rental price, able to provide references and financial standing I was still asked to provide a home owner guarantee. Thoroughly disgusted.... Read more
22nd Jul 2022 (2 years ago)

Kieran

1/5 Stars
Enquired about an apartment with Crown Estate Agents and got a voicemail to phone in if i still wanted to rent this property, just for them to take it off of every property website and tell me they don't have the property.... Read more
19th Jul 2022 (2 years ago)

H Iwanuschak

5/5 Stars
Wow, what service. Kind, professional, on the ball - can't recommend these guys enough x... Read more
13th Jul 2022 (2 years ago)

D Ambler

5/5 Stars
I rented a home via Crown Estate agents and the service was excellent from Jasmin. She was the only one that answered calls and dealt with me professionally, courteously and very efficiently. Thank you so much Jasmin for all your help, You are a credit to the company that you represent... Read more
5th Jul 2022 (2 years ago)

D Freeman

1/5 Stars
Really disappointed in their service. I contacted as a landlord with a property to let out as they had an identical property up and claimed they had a list of interested applicants that would be very interested in mine. They said they couldn't deal with my query immediately but that someone would call me first thing Monday. I never heard from them. If they treat prospective tenants in the same way I think the chances are you'd lose decent applicants just though poor communication. Would not trust these guys to pass the right messages on at the right point in time. (Basically their main job)... Read more
26th Jun 2022 (2 years ago)

D Williams

1/5 Stars
Initially rented a property using Crown as the agent. They found a tenant within an hour of going live, which was excellent. The tenants are great, so Crown earn their single star for this. The tenants move in was delayed (through no fault of their own), and I only found out the day before they were originally meant to move in when I phoned Crown to find out when/where they wanted the key dropped off. The tenants also never received a copy of the tenancy agreement. I received 3 rent payments from Crown, 2 of which were late and one of which (the first one) was wrong. When I questioned the incorrect one there was a period of denial before realising I had worked out how much I should receive. They then tried to charge me an additional admin fee to rectify their mistake. Along with this, I received every invoice late, and on one occasion only because I called repeatedly to tell them I hadn’t received it at all. The tenants also asked Crown to ask permission for certain alterations which Crown did not forward on to me. The turnover of staff is staggering, and very unprofessional when you call the office and leave a message for someone who no longer works there, and to not be told. I cancelled my contract 3 months in and moved to a new estate agent who has so far been flawless. I would be curious to know how many of the 5 star review have been left by current/past employees of the company. I have spotted at least one.... Read more
Landlord
1st Apr 2022 (2 years ago)

B Gluyas

5/5 Stars
We recently bought a property through Crown estate agents. Jasmin dealt with my enquiry. As part of my job, I speak to probably around 30-50 estate agents per month, and without a doubt, Jasmin (and crown estates as a whole) have been the one of the best agents I have had the pleasure to deal with. straight to the point, no messing around and very honest. Would 100% recommend.... Read more
Buyer
28th Mar 2022 (2 years ago)

J Kean

5/5 Stars
Today i was shown round a property that was for sale by the estate agent and i had a very pleasant experience. They were very helpful, informative and answered all my questions, i look forward to dealing with them again in the future.... Read more
24th Mar 2022 (2 years ago)

B Jones

5/5 Stars
Really happy with the service provided from the staff at Crown estate agents when selling my home. Jasmin and Alexander throughout my house sale were very helpful and made the process easy and straightforward for me. Will definitely use them again for any future property dealings... Read more
Seller
22nd Mar 2022 (2 years ago)

D Oliver

5/5 Stars
I can't speak highly enough of Chris and the team at Crown. They were the agents for the vendors of the house we've recently bought and the service we received was second to none. Nothing was too much trouble. Questions were answered swiftly and efficiently, even the 'oh no iI feel like i'm being a pest again' type! The staff in the office were friendly, helpful and extremely efficient. They always had their finger on the button and dealt with the purchase documentation really quickly and us really professionally. They all made a complicated procedure so much easier to deal with and on many occasions went above and beyond. Highly recommended.... Read more
Buyer
23rd Feb 2022 (2 years ago)

P Camfield

1/5 Stars
Clueless. No one knows if a property is sold or not. Can’t arrange a viewing. Incorrect information given. Phone calls never returned. I would not want to entrust them with my house to sell.... Read more
20th Jan 2022 (3 years ago)

D Opara

4/5 Stars
We got our house through Crown Estate, I didn't exactly like the initial process as they went above and beyond asking for documents I didn't think were necessary. But in all of these I love the staff that handle our rental process, Jasmine. A very sweet and polite lady, was so helpful from start to finish. Thank you Jasmine for making the entire process as pleasant as possible.... Read more
Tenant
21st Dec 2021 (3 years ago)

L Hubbard

5/5 Stars
Brilliant service in our search and application for a rental property in Pontefract. Special shout out to Jasmine on her support and efficiency in getting us there. Highly recommend this company.... Read more
Tenant
25th Nov 2021 (3 years ago)

R Music

5/5 Stars
Seamless from start to finish with managing my investments, would recommend.... Read more
Landlord
23rd Nov 2021 (3 years ago)

R Gibson

1/5 Stars
Booked a viewing for a house since I've been trying to move for months to be close to my poorly mum. Had to take half a day from work, which also meant others had to cover me at work. Get to the viewing and apparently it was cancelled. They never contacted me to tell me it was cancelled. I guess I was just supposed to know?! Absolutely fuming.... Read more
16th Oct 2021 (3 years ago)

L Bowers

1/5 Stars
Poor communication No one knows if a property is sold or not. E-mails not replied to.... Read more
4th Jun 2021 (3 years ago)

M Atkinson

1/5 Stars
Tried twice to get details and reserve a property on a new build estate and been told that Chris would call me back. Both times he has NOT contacted me so he has lost the developer a sale. Very, very poor service.... Read more
Buyer
9th Dec 2020 (4 years ago)

R hepton

1/5 Stars
Terrible company... bad attitude..discriminate against people who can afford there properties..STAY WELL CLEAR... Read more
19th Jun 2020 (4 years ago)

J Hill

4/5 Stars
Staff friendly and helpful... Read more
10th Dec 2019 (5 years ago)

N Raven

5/5 Stars
Very good nice staff & good prices... Read more
21st Nov 2019 (5 years ago)

Kel

5/5 Stars
They've helped us out with many properties now and we have been over the moon with the quality of their service. Both Chris and Karen are fantastic at dealing with any issues in a quick and friendly manner (quite often they go way beyond the call of duty). Highly recommended this company.... Read more
15th Nov 2019 (5 years ago)

Anonymous Home Buyer

1/5 Stars
Dear Sirs We have been on your website this afternoon and see that 29 Ings Lane has now sold STC. We are extremely unhappy that we were not contacted to let us know that our bid had been unsuccesful. This in our opinion is unprofessional and extremely shoddy service by Crown Estate Agents. Yours faithfully Nicola & Mark Elder... Read more
Buyer
3rd Aug 2019 (5 years ago)

N Elder

1/5 Stars
Dear Sirs We have been on your website this afternoon and see that 29 Ings Lane has now sold STC. We are extremely unhappy that we were not contacted to let us know that our bid had been unsuccesful. This in our opinion is unprofessional and extremely shoddy service by Crown Estate Agents. Yours faithfully Nicola & Mark Elder... Read more
3rd Aug 2019 (5 years ago)

M grace

5/5 Stars
Excellent Estate Agency. Libby is an asset to the business, she is pleasant, helpful and very knowledgable nothing is too much trouble for her. Our property valuation was completed at 2pm the property was on rightmove at 420pm, Appointment booked at 510pm for next day viewing and property sold. Would definitely recommend... Read more
Seller
2nd May 2019 (5 years ago)
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