C Patel
great estate agent
moving premises was easy with these guys
will only use them going forward
highly recommend... Read more
6th Jan 2025 (6 weeks ago)
P Akku
Really good customer service and really nice flats
We are really happy my family very happy i like service thank you so much ????????????... Read more
30th Nov 2024 (11 weeks ago)
V Bhadiyadra
I have great experience with property, my family are happy to see a property. I am greatfull to join with this agency.... Read more
30th Nov 2024 (11 weeks ago)
A Fayomi
Excellent agents, Sadiq and Magnus in particular go above and beyond , 100’percent recommend... Read more
27th Aug 2024 (25 weeks ago)
E Performance
I can’t thank the team at docklands enough really nice and respectful people very helpful and genuine answered all my questions and got me into a property very helpful. Appreciate it ??... Read more
A Khatun
Great service... Read more
E Gooners
Very Good Agency with great staff always on hand to assist you.... Read more
30th Jul 2024 (6 mo. ago)
B Davey
Superb service always on hand to respond and reply helped me with commercial enquiry and delivered as promised 5 Star... Read more
29th Jul 2024 (6 mo. ago)
N Vaskes
Superb agency worked and delivered what was required.... Read more
29th Jul 2024 (6 mo. ago)
S Ibrahim
I have been with the agency for 3 years and they have provided great service through out my tenancy, I highly recommend.... Read more
Tenant
29th Jul 2024 (6 mo. ago)
M Uddin
Great service, been with them since 2016 would recommend to everyone.... Read more
29th Jul 2024 (6 mo. ago)
P daley
Fantastic service, very reliable and friendly people.... Read more
29th Jul 2024 (6 mo. ago)
Know there stuff... Read more
Landlord
28th Jul 2024 (6 mo. ago)
Davina
Awful service if you don't want to lose money stay away !... Read more
25th Jul 2024 (6 mo. ago)
R Zakir
The worst company I’ve ever come across if you don’t want to loose your money leave immediately!!!!... Read more
25th Jul 2024 (6 mo. ago)
S Zakir
Warning: Do not engage with this agency! I urge anyone considering their services to steer clear. My experience with them was nothing short of a nightmare. The customer service is abysmal, filled with lies and deceit. They have failed to return my deposit despite numerous promises. Stay away to protect your hard-earned money. If you need more details, feel free to reach out to me. I strongly advise anyone to avoid this agency at all costs!!!... Read more
Tenant
23rd Jul 2024 (6 mo. ago)
K Kanneganti
"Docklands is the best" ..our family had been recently to UK struggled a lot to get place to move in. Touched almost every agency in Essex but Docklands is the only one stood up for us. They are very accurate , kind and professional. I could recommend this and no doubt gonna work with them in future as well... Read more
Tenant
16th Jul 2024 (7 mo. ago)
F Poggi
Really good customer service and really nice flats / houses.
We are really happy with them... Read more
14th Jul 2024 (7 mo. ago)
M Vitalis
Extremely reliable and friendly services. Enquiries always answered by their amazing staff!!... Read more
29th Jun 2024 (7 mo. ago)
L Agius
Superb service all round... Read more
26th Jun 2024 (7 mo. ago)
Superb service superb management of the property... Read more
Landlord
8th Jun 2024 (8 mo. ago)
J Shepherd
I have found Docklands Estates to have been reliable, professional and courteous throughout my 11 years of working with the company on the sales and lettings of their properties. I highly recommend this family-run business, as they provide good value for money, and have great knowledge of the area.... Read more
E Lacka
The best agency you can deal with, they treat everyone as family, they are fair and very professional. Would recommend to anyone.... Read more
J Gonzalez
Great service! Always open to communicate and collaborate, 5 starts for that!!... Read more
R Mendy
Amazing service! Staff are very helpful and helped assist me with my inquiries.... Read more
Farhad
Sometimes they’re helpful, sometimes they’re not - they can be slow and not keep their promises.
Responses to emails are slow or non existent and bad dirty neighbours (urine/poo stains, pubic hair, crumbs, rubbish etc) are not dealt with appropriately.
There have been issues with maggots and mice that were never appropriately addressed.
I have been pestered to change my negative review as they do not agree with it - this is very wrong, as my review is for me to convey.... Read more
24th Apr 2024 (9 mo. ago)
V Murrighile
Outstanding service and amazing experience!
I have rented my room in Wapping with Dockland estates for over a year and they have been the most helpful since the beginning, with both moving in and moving out!
any issues with the flat they were ready to intervene and action immediately and always have been very responsive via email and phone!
would absolutely recommend renting with them in the future !!!... Read more
Tenant
11th Mar 2024 (11 mo. ago)
S arafat
Best agent in docklands.... Read more
27th Feb 2023 (1 year ago)
P Gunasekhar
The Experience was Literally Good As we attained a good care and guidance in our process.... Read more
11th Feb 2023 (2 years ago)
J Rollestone
A friend recommended Docklands Estates to me and I am so grateful that they did. I had previously used another London agent to manage my property and would not recommend them at all. However, Docklands have restored my faith, providing advice and a speedy service in finding a tenant, and dealing with problems efficiently. Jane Addicoat has been so good. Thank you Jane.... Read more
Landlord
31st Dec 2021 (3 years ago)
Superb service knowledge second to none 5 star... Read more
Landlord
19th Jun 2021 (3 years ago)
A Hanson
Very good professional service.... Read more
13th Jun 2021 (3 years ago)
N Young
Excellent responsive staff. Reliable with prescribed information. Have been superstars throughout the pandemic. Highly recommend.... Read more
10th Jun 2021 (3 years ago)
M Lee
Supposed to be a 'local business' but have no regard for people that live in the area, they park their big cars on the corner of one of the busiest roads in London, on a double red/yellow line. This causes a obstruction and makes it difficult to go into Brodlove Lane without hitting the car.
The disregard for residents is selfish and inconsiderate not to mention dangerous and hazardous
They have been told by TfL numerous times not to park here but they ignore this, so have little respect for residents and authorities it seems... Read more
7th Apr 2021 (3 years ago)
A Macdowall
A very knowledgeable professional team.
These guys are the masters of their trade.
They have sound knowledge of the local area and will go out their way to support with finding the right accommodation for you.
We where even taken on a tour of the area in order to get our bearings.
Once in the property the support continues.
Our boiler broke down the second night in our new home and within an hour of reporting they had an engine out to us.
They even came with electric heaters incase we where cold whilst awaiting the repair.
Can not recommend Docklands estates enough.... Read more
Tenant
17th Mar 2021 (3 years ago)
M Ali
Fantastic agency highly recommend to fellow renters, helped with the perfect property and an amazing price, especially during these tough times. thank you guys!... Read more
Tenant
17th Feb 2021 (3 years ago)
S Kaur
Very good customer service, docklands estates were able to house me during this troubling pandemic. I enquired about a property and they were quick with their responses and guided me during the whole process. Thanks docklands team .... Read more
Tenant
25th Nov 2020 (4 years ago)
J Philip
Hello Sadiq,
Kindly check your system again or at least your or Magnus's WhatsApp conversation.
Anyway, I am an ex tenant of Greenfell mansion. I have faced several issues with this organisation.
Took ages for something to be fixed in the apartment. Always found some excuse to delay the works. There existed an ancient roaring washing machine which was never fixed even after continuous request.
I always hated talking to your staffs over the phone. They were always in a hurry to hang up the phone and mostly rude. In addition, replies to our mail were prompt only during the end of the month to remind us of paying the rent.
Charged us from the deposit to replace the carpets which was already damaged initially.
Moreover, you changed colours after signing the contract. I hope you put the same effort into customer service as you put into google reviews.
Thanks,
Jephin Philip... Read more
Tenant
12th Nov 2020 (4 years ago)
H Jenkins
Very helpful during the Covid-19 pandemic with finding me a property, thank you Docklands.... Read more
5th Aug 2020 (4 years ago)
Been working alongside for the past 10 years. Worked tirelessly during lockdown... Read more
Landlord
4th Aug 2020 (4 years ago)
M Rahman
Been a tenant of docklands Estates for years, but the negative reviews on this page are absurd. This company has always been meeting their customer needs, they have always resolved any problems I have had. Couldnt name a better agency to go to.... Read more
Tenant
27th Jul 2020 (4 years ago)
S Rahman
Helped me to negotiate with the landlord during this Covid 19.
Understood and worked with me to come to a solution with the landlord and supported me and my family 5 Star agents... Payment plan in place and happy outcome all round god willing... Read more
Tenant
26th Jul 2020 (4 years ago)
S Duvenage
Excellent service from start to finish! The staff were very friendly & helpful. Thank you... Read more
22nd Jul 2020 (4 years ago)
F D`ava
Docklands Estates in Wapping combines incredible knowledge in the London luxury real estate market with a powerful houses network focused in the east area.
They are extremely reliable, loyal, trustworthy, and an absolute pleasure to work with.
I personally highly recommend them to anyone looking for a high-end realtor in London.
Also they helped me find friend's safe house to set her living in the east area nearby me. Always with a problem solving attitude and special thanks to Magnus... Read more
Buyer
21st Jul 2020 (4 years ago)
J D
Amazing company who are extremely dedicated and friendly... Read more
21st Jul 2020 (4 years ago)
A ouhiya
Really good don’t hesitate to deal with this agency... Read more
25th Jun 2020 (4 years ago)
A abdell
Best service best value so professional... Read more
25th Jun 2020 (4 years ago)
A Ouhiya
Best agency to rent from they got the best service ever
Thank you dockland estate Team... Read more
Tenant
25th Jun 2020 (4 years ago)
S G
Superb service highly recommend these lot!... Read more
4th Jun 2020 (4 years ago)
S Dickinson
Highly recommended, found me a property in a very short time frame, even helped with the move.
-Stevo... Read more
26th May 2020 (4 years ago)
M maahi
Very good estate agents found me a perfect home and have provided excellent service I have been with them for over 3 years with no complaints always reply to emails and answer calls highly recommend to all tenants.... Read more
Tenant
26th May 2020 (4 years ago)
J Carroll

The absolute worst letting agents I have ever dealt with and I've rented in London for 10 years. Regularly ignoring phone calls and emails, doing straight up illegal things like sending contractors over with no notice, losing the keys to the property then finding them again when it suits them. Zero service or competency with managing properties.
The worst thing though is just the distinct impression that they don't care. Other estate agents at least gave the impression they cared about sorting out problems with the property, replying to an email every now and then, calling back to update after a phone call but not with Docklands. Want an update on the bath that broke because it wasn't installed correctly? You'll be spending most of your day trying to get an answer, ring 6 times to be told they'll ring you back and guess what, they won't.
We came to the conclusion in our house that the only way to get any problems sorted was to annoy them so much with phone calls and emails that it would be less effort to just get the problem sorted, a full time job in and of itself.
Thanks Docklands for lowering the bar yet again on an already abysmal industry!... Read more
Tenant
2nd Apr 2020 (4 years ago)
deehen
Being new to the country docklands provided me with the smoothest transition possible being patient with me as I learnt the new culture and language. I was really impressed with their professionalism and responsiveness and will highly recommend Sadiq from the sales team :).
Great company
Great people
Would personally highly recommend ????... Read more
11th Mar 2020 (4 years ago)
Superb service
Quick and efficient
Highly recommend... Read more
Landlord
10th Mar 2020 (4 years ago)
E Watt
Very professional service had let my property pretty much instantly with great tenants.... Read more
Landlord
7th Mar 2020 (4 years ago)
Yas
Excellent service have provided me with a beautiful new home.... Read more
21st Dec 2019 (5 years ago)
A Rahman
Very good agency. Provided me with a nice home.... Read more
14th Dec 2019 (5 years ago)
M Dickens
Lovely company with great rates, provided me with a lovely new home.... Read more
Tenant
31st Oct 2019 (5 years ago)
S Pioli
Quality photos were taken of my property and a tenant found within a few weeks.
Fast, efficient & no fuss service. Would highly recommend... Read more
Landlord
25th Oct 2019 (5 years ago)
K Contonio
Fluent service, rents paid on time and provided me with really nice tenants... Read more
Landlord
24th Oct 2019 (5 years ago)
Z Ali
Docklands Estates have provided my perfect home had to put a review as they are very friendly and genuine.... Read more
23rd Oct 2019 (5 years ago)
H Daley
As a tenant I am very pleased with the service that they have provided me... Read more
Tenant
9th Aug 2019 (5 years ago)
V Sawant
I would strongly recommend Docklands Estate when it comes to letting an flat. Magnus who is the founder and manager of this firm personally works hard to meet all your requirements in finding the dream property for your stay.
Magnus and team are one call away and 24*7 ready to help.... Read more
Landlord
25th Jun 2019 (5 years ago)
J Johnson
As a tenant i am very pleased with their service! very quick to respond and trustworthy.... Read more
Tenant
17th May 2019 (5 years ago)
T Power
Had two of my properties let straightaway and within a week of listing, in fact one of them in the same day, very professional and reliable people, highly recommend for any landlord looking for good rates and excellent tenants.... Read more
Landlord
16th May 2019 (5 years ago)
R Rapellin
Docklands Estates have provided me with great service and it was easy and stress free to move into my dream property.... Read more
Buyer
10th May 2019 (5 years ago)
S Munoki
Docklands Estates it’s a very good agency with a super service customer, all the people are professional... Read more
10th May 2019 (5 years ago)
R Leason
Family Run business who really care about their clients and customers... Read more
23rd Feb 2019 (5 years ago)
S Tomlinson
From start to finish professional service received from initial viewing paperwork process and then move in. Few snagging issues immediately addressed ????????????????????... Read more
Tenant
2nd Feb 2019 (6 years ago)
T Leyton
Superb service quick efficient and most important professional and on point... Read more
2nd Feb 2019 (6 years ago)
L Davis
Moved into Isle of Dogs swiftly great customer care... Read more
Tenant
17th Jan 2019 (6 years ago)
B crowley
Great service and helped a family friend out with a lovely place.
Highly recommended... Read more
28th Nov 2018 (6 years ago)
J Benjimin
Provided me with my perfect new home, highly recommend!... Read more
17th Nov 2018 (6 years ago)
S Tanvir
Great... Read more
10th Nov 2018 (6 years ago)
S Martin
Great service!... Read more
25th Oct 2018 (6 years ago)
I Yas
I must say that we feel that their staff are they adhere to requests rapidly and I feel that they are professional, friendly, kind and what we loved most was receiving a surprise Christmas card at the end of the year. It was really special - thank you so much from the Ben Salmi Family... Read more
4th Oct 2018 (6 years ago)
B Davey
Superb service... Read more
23rd Sep 2018 (6 years ago)
A Ahmed
Due to the promotional message I can gladly say they are one of the most reliable agency in the area. Been with them for over 5 years. 10/10... Read more
23rd Jul 2018 (6 years ago)
N Barros
Very good estate agency with great expertise ! Really well managed by Magnus Davey who's a great person.... Read more
6th Jul 2018 (6 years ago)
M Davey
Superb all round service... Read more
5th Jul 2018 (6 years ago)
Magna
superb quality service 10/10... Read more
3rd Jul 2018 (6 years ago)
A Brown
We have been renting with Docklands Estates for almost a year, our property is managed by Alex and she has been Amazing, very professional and friendly, she sort out issues and replies to us within the time frame given which makes renting much less stressful.... Read more
Tenant
21st Jun 2018 (6 years ago)
A Farrell
Such a good service! I brought my first property with Docklands Estates and they handled everything from start to finish including finding me a lovely tenant , Very helpful and was always available when i had any questions.... Read more
Seller
18th Jun 2018 (6 years ago)
B Boy
Very accommodating even allowing me to pay balance of monies after tenancy had commenced really helped me out will always recommend... Read more
Tenant
18th Jun 2018 (6 years ago)
J karol
Very professional from start to finish... Read more
18th Jun 2018 (6 years ago)
D jordan
Very professional service especially by a lady called Ellie which was very helpful and informative, highly recommend as they are friendly and provide a great service from start to finish.... Read more
26th Apr 2018 (6 years ago)
S iqbal
Have taken on a few properties through these guys. They never oversell or underdeliver. Unbeatable service. Maintenance issues resolved very promptly unlike other larger companies! Great Staff. 100% Highly reccomend to anyone and everyone.... Read more
Landlord
7th Mar 2018 (6 years ago)
A Pedro
Deceiving with their online ads, listing it as landlord instead of agent to try and gain more interest. Theres plenty of good/decent estate agents out there, definitely recommend going to someone like foxton and pay an extra £100 than here.... Read more
10th Dec 2017 (7 years ago)
Q Akhtar
Jane in particular was very helpful. Thanks again!... Read more
12th Jun 2017 (7 years ago)
A Salem
The agency staff are very professional and always responsive. They have managed my apartment for 4 years and then they sold it for me as well. They have gone over and beyond what is expected from them.
I have been lucky to have an agent who managed the sale in the manner they did... Read more
Seller
19th Apr 2016 (8 years ago)
C Moore
A great experience , everything ran smoothly and nothing was too much trouble . All my questions were answered speedily . The staff were more than friendly and polite . The staff were also very easy on the eye .... Read more
19th Mar 2016 (8 years ago)
D Boddeti
Docklands estates have been part of our family and have been taking care of my family property since 1995 and always been supportive and offered excellent service.... Read more
19th Mar 2016 (8 years ago)
H Heidari
Hi
I have had the opportunity to work with docklands estates for many years, during this time they have found tenant to ensure property is not left empty. I am very happy with the personalised service. If any issues with property, they ensure to solve the problem within timely manners . Magnus is always reachable, provide advice and guidance. Thank you Magnus and Dockland Estate.... Read more
Landlord
18th Mar 2016 (8 years ago)
C Sarmiento
I have had the opportunity to work with docklands estates for more than five years, during this time we have developed several projects together, I am very happy with the personalised service and the speed with which they solve problems. Magnus is someone to admire, always in front of the business and always answering your messages!. Dockland Estates is not a traditional agency with large windows and expensive furniture to impress clients!, the key to their success is that they understand the needs of their customers, charge very competitive fees and always looking for a quick and fair Deal, definitely recommended 1000%... Read more
17th Mar 2016 (8 years ago)
D Zaiden
I moved abroad last year in 2015 and was very worried about my small portfolio of 7 properties in Canary Wharf and nearly sold them before leaving. Luckily i found a agent i can trust and manage all my properties and take care of all matters for me while i am abroad. The rent is paid without fail and any works required are done quickly at a competitive price. I really can not speak highly enough of these guys they always keep void periods down to a minimum which in the world of lettings is what its all about ! Sometimes its not about using the Foxtons of the world and using an independent family run business who give you all the care and attention you need. Great agent and i genuinely couldn't recommend them highly enough !!!... Read more
Landlord
16th Mar 2016 (8 years ago)
M crease
i really cant believe in some of the negative reviews on here they must be from competing agents.
the reason i believe that is i have been using them for many years with my several properties and found them to be polite helpful and excellent at there job .
so do not believe others and use them.... Read more
Landlord
15th Mar 2016 (8 years ago)
A inc
I ve dealing with docklands real estate last 20 years.
Friendly helpfull fast and the best service
I ll recommend to anybody who wants to buy rent, sell service is great... Read more
15th Mar 2016 (8 years ago)
R pahwa
Five star service ! Best agents I have ever used . Found me the right property to invest in and then managed it with impeccable style , getting me tenants straight away , never leaving it empty and best market rents . What more could you ask for !
I for one was very impressed and will recommend them to my colleagues... Read more
Landlord
15th Mar 2016 (8 years ago)
J Brown
I do surveys for many estate agents and so far have found Docklands not only have an extensive and diverse property portfolio but also ,in the main, maintain the properties in good order.... Read more
15th Mar 2016 (8 years ago)
A patel
I allege this company engages in disreputable practises. They were involved in sub letting out my property and I believe they colluded with the tenant to deceive me. Do NOT use them.... Read more
Landlord
14th Oct 2015 (9 years ago)
D Lindsay
An exceptionally rude owner, stay away.... Read more
6th Sep 2015 (9 years ago)
A Li
Arrogant, useless, impolite. I called a few times to enquire about a property and they never really got back to me and when I was calling they were annoyed. The property is still online but they don't know anything about it.
Definitely not a good agent.... Read more
6th Mar 2015 (9 years ago)
M Ahmed
Loved the service at docklands very professional, they make you feel very comfortable as a landlord and when you call they always get to the bottom of your queries quickly
would recommend to all landlords... Read more
Landlord
22nd Oct 2014 (10 years ago)
E Walsh
Very rude owner. Called me 'Love' in a snarky tone, and then when I pointed out to her that this was not a nice way to talk to someone. She said, 'O go away Dear' and put the phone down on me. Rather shocked.... Read more
28th Oct 2013 (11 years ago)