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HouseWorth
© GetAgent Limited 2025
- Hurford Salvi Carr - Docklands
Hurford Salvi Carr - Docklands
Opens tomorrow at 9:00am
9 Branch Road, Limehouse Basin, London, E14 9HS
Established in 1996 and still proudly independent, Hurford Salvi Carr has have a well-earned reputation as innovative estate agents who employ only experienced staff to look after their clients' property and investments.
Every property benefits from high quality photography, bespoke marketing, and a company culture that encourages first-class customer service and a drive to achieve the best possible price and outcome for the seller
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 7:00pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Hurford Salvi Carr - Docklands Reviews (105)
Have you used this agent?
90%
3%
0%
1%
7%
All (105)
Seller (15)
Buyer (11)
Landlord (29)
Tenant (26)
General (24)
L Evans
We have been using HSC for 13 years and we are very happy with their service!
27th May 2025 (6 weeks ago)
B Lampart
I've moved and rented more times than I can remember, but the service I received from Hurford Salvi Carr was easily the best I've ever had from an estate agency. Big shoutout to Cem for guiding me through the renting process and being incredibly helpful throughout. Easy 10/10!
Tenant
10th Mar 2025 (17 weeks ago)
J Ponder
I greatly appreciate the efforts of Marc and the lettings team for their professional advice, finding a tenant and setting everything up. All went smoothly! 5* Thank you!
Landlord
3rd Mar 2025 (18 weeks ago)
Y song
Hurford Salvi Carr and its team, - a special mention to Gareth Whitehead and Marc Lissen - have been most efficient, prompt and meticulous in the renewal and the check out process of each tenancy. Their response and updates are super quick and meticulous. And their documentation and updates on the Landlord's behalf to the various statutory departments is much to be commended for too. Many thanks for a job well done always.
Landlord
17th Feb 2025 (20 weeks ago)
D Wright
organised and professional
16th Dec 2024 (6 mo. ago)
A Paterson
I had the pleasure of dealing with Sebastian at Hurford Salvi Carr. He was extremely proactive and communicative throughout the process and unlike many other estate agents we met, you feel like you're dealing with a human and not a salesperson just looking for commission. Sebastian and Hurford Salvi Carr would be my first port of call if buying or selling in the future.
26th Nov 2024 (7 mo. ago)
R Williams
Hurford Salvi Carr are great, they rented out my flat extremely quickly - literally within one day - of it going on the market. All the communication from the lettings team has been swift and their processes are very efficient. Would definitely recommend.
Landlord
22nd Oct 2024 (8 mo. ago)
S Hopkinson
We had a great experience with Sebastian from Hurford Salvi Carr who recently sold our property. Sebastian handled every aspect of the sale professionally, always on hand to answer questions, provide updates and advice. What really stood out was how transparent and honest Sebastian was throughout the process, which gave us peace of mind. We would use HSC for any future property sales and really recommend them as an estate agent.
Seller
24th Sep 2024 (9 mo. ago)
M Battle
Sebastian Snookermany - we've just completed on the sale of our flat in Limehouse London. Sebastian was top class. Throughout the whole process he was the conduit to a very successful sale, finding buyers within a week, using his vast knowledge of the vagaries of the leasehold labyrinth for our development and guiding us throughout the process. Many thanks Sebastian
Mike & Janet
Seller
24th Jun 2024 (1 year ago)
S R
Recently rented a flat in Limehouse. HSC were communicative and efficient. John Kilden and Jurgita Barinova of the Lettings Dept were very supportive of the process. The addition of the Justmovein service was helpful and all arrangements made were kept and carried out by HSC or their partners. Also, I would seem to have a nice landlord (fingers-crossed)!
Tenant
21st Jun 2024 (1 year ago)
B Knight
Marc and his team provided an excellent service. They are completely up-to-date with the current rental regulations and took me through the procedures step by step. They have a really good view of the rental market and got me a good tenant very quickly. Recommended.
Landlord
12th Jun 2024 (1 year ago)
A Harris
The team at Hurford Salvi Carr have been excellent through-out the process. Cem was a brilliant help and good communicator, and quick to resolve an issue that arose on move in day. I recommend to others.
7th Jun 2024 (1 year ago)
F Kearney
Sebastian Sookermany was always available when we recently sold our flat through HSC. Thoroughly recommend him for his patience and consistency during a long sales transaction.
Seller
30th Apr 2024 (1 year ago)
S P
We recently bought a flat in Limehouse and Hurford Salvi Carr was the managing agency. Sebastian was great throughout the process, very professional, responsive and looking after all parties to make sure the sale occurs on time. I don't think the sale would have been achieved within the timelines without Sebastian's help. I highly recommend him and the agency overall!
Buyer
25th Apr 2024 (1 year ago)
G Cooper
Excellent service from the letting team , seamless transition from tenants giving notice to finding new , plus point increase in the rent , also use these guys for management and never has reason to fault the service they provide
Landlord
18th Apr 2024 (1 year ago)
C Brown
I recently sold my Limehouse apartment through Hurford Salvi Carr. I met a number of local agents before deciding to work with Sebastian. I chose him because he was so well informed on property around the Limehouse Basin, and was measured, calm and pragmatic in his approach. He has been a pleasure to work with. Friendly, responsive and professional.
Like any transaction, it has had its ups and downs, but Sebastian has been consistent, reliable and available. Often he has been managing more than you might traditionally expect from an estate agent - checking in to ensure that the freeholder, managing agents and solicitors are all moving things forward and gently keeping us all on track.
I would absolutely instruct him again and wholeheartedly recommend him, and his colleagues at HSC, to anyone looking to sell in the area. Thank you Sebastian!
Seller
28th Mar 2024 (1 year ago)
M srinivas
Absolutely smooth experience and great service by HSC. Special shout to Cem Fat, who has been incredibly helpful throughout the process. Great experience all in all!
4th Mar 2024 (1 year ago)
Kenneth
5 star service from Sebastian in the sales team. From the beginning stage of the sale process to completion, we were well looked after. His communication skill was excellent. Sebastian knows the local market very well and we have had total confidence in him from day 1.
Thank you Sebastian and I would recommend him to any owner/landlord looking to sell.
Seller
29th Feb 2024 (1 year ago)
J (Joe)
Cem was a great agent who got in contact with appropriate properties and then found us one quickly. The correspondance has been quick, clear and efficient.
10th Feb 2024 (1 year ago)
D Pritchard
First class service with my sale. Very helpfull from start to finish.
Seller
12th Jan 2024 (1 year ago)
A Groza
Great experience, I managed to secure a rent in an emergency situation and just before the holidays, so everything went surprisingly smoothly considering the amount of time we had. Great support from Josh and the team.
Tenant
8th Jan 2024 (1 year ago)
R Taylor
With changing agents for an existing property there is often a concern that you may not be making a change for the better. Any concerns that we might have had on making such a change were quickly overcome by the service which we received from Hurford Salvi Carr. From the start we were impressed by their local knowledge of the area of the property and their proactive advice; something which had been missing from our previous agent. Throughout the process of the necessary maintenance work on the property and finding a suitable tenant, we were kept informed and advised on what was appropriate. Yes, we would recommend Hurford Salvi Carr as agents for a property in the Limehouse area.
Landlord
19th Dec 2023 (1 year ago)
M Le
I recently rented an apartment through Hurford Salvi Carr with John Kilden and was quite pleased with the experience. The team was professional and helpful, making the rental process straightforward and easy to navigate. The apartment is great.
What I appreciated most was the no-fuss approach which helped me locking the right place, during my heavy travel schedule without any hassle.
Overall, I'm satisfied with the service from HSC and would recommend them for their efficiency and helpfulness. They made finding a new home a smooth and uncomplicated process.
Tenant
11th Dec 2023 (1 year ago)
P Slater
The team at HSC have been looking after our rental properties now for almost 10 years. They deliver a fantastic professional service, every time!
Landlord
9th Dec 2023 (1 year ago)
E Anderson
I recently completed on the sale of my 1 bedroom apartment in E14. Sebastian was very helpful during the process, he is extremely knowledgeable and kept me in touch with everything that was going on on a weekly basis and sometimes even on a day to day basis. With Sebastian's expertise the sale went smoothly. I have another 2 bedroom property in the same area and I will use Sebastian again when I decide to sell.
Seller
8th Dec 2023 (1 year ago)
P Fincham
HSC re-let my flat in Limehouse successfully in November 2023. They were a pleasure to deal with and provided a thoroughly professional service.
Landlord
30th Nov 2023 (1 year ago)
S skelly
This is the fourth time HSC have helped me - once with a property purchase and now three times with lettings. Every time they are diligent, professional and extremely responsive. They’re also friendly and helpful, going beyond to help both purchaser/seller or tenant/landlord. I’d recommend to anyone.
Landlord
27th Nov 2023 (1 year ago)
F Au
Sebastian has been very helpful with this newly relocated to London family with a purchase. He is very knowledgeable in the neighborhood we are interested in. He has demonstrated flexibility, shown us a number of places, helped us how to negotiate with seller (ok, it is easier for buyers working in a weak market with rates going higher), and also sharing pointers to various things (incl identity checker, electrical checks, & to hurry the seller's (lawyer) team at times).
Buyer
27th Nov 2023 (1 year ago)
C Hosford
The staff at HSC were extremely professional from the beginning. Fast to answer any queries we had. John in particular was a fantastic help to us when finding our new apartment. It's been the best experience I've had with agents since I've moved to London. Would recommend!
29th Sep 2023 (1 year ago)
H Dushev
Excellent customer service and extremely professional - always available and offered the right support in helping us secure a property to rent. John, Cem, Francelene, and the rest of the team have been amazing.
Tenant
28th Sep 2023 (1 year ago)
F Williams
I would avoid HSC as an estate agency if you are looking to move to London. It took nearly 7 weeks for the deposit on my flat to be returned despite the original timeline stating roughly 10 days. They also charged £140 for a broken toilet seat which is ludicrous. There are many other good estate agencies to use - also most of HSC staff seem to be on annual leave for huge parts of the year making communication with them to solve any issues quite hard.
Tenant
12th Sep 2023 (1 year ago)
R Rose
I rented out my property through HSC and Marc and his team were professional throughout. They kept regular communications and delivered as promised. I have worked with HSC in the past and will continue to do so going forward.
Landlord
4th Aug 2023 (1 year ago)
N Sequilibrium
Great service, very accommodating. Sebastian was a treat to work with and made the process of my first time buy lovely.
Buyer
28th Jul 2023 (1 year ago)
S H
Thank you to Sebastian and the team from Hurford Salvi Carr for their fantastic work. Thank you for going the extra mile which lead to the selling of my property. My friend recommended this estate agent as he used them to successfully sell his property, so I am glad I did too. Grateful for your assistance, patience and expertise especially in resolving the obstacles during close to exchanging. You made the whole experience less stressful for me. I have no hesitation whatsoever in recommending Hurford Salvi Carr to sell your property.
Seller
28th Jul 2023 (1 year ago)
L Beks
Had such a good experience with Hurford Salvi Carr, a big shout out to Cem who helped us find our ideal flat and got us from the first viewing to moving in super smoothly! Having lived in London for almost 6 years, this was the best experience I’ve had with an estate agency! Thanks everyone :)
Tenant
28th Jun 2023 (2 years ago)
N Marin
We have been very happy with the service provided by H-S-C from day one (flat viewing) until now after 2 years. I would like to give special thanks to Gareth for his continued valuable support throughout our letting period, as he has always responded in a quick and efficient way to all of our questions and queries. We very much recommend this agency!!
Tenant
26th Jun 2023 (2 years ago)
W Angie
HSC is a perfect team. John is very helpful and responsive. Even I asked so many questions, he still answered it patiently. They will try their best to make things better.
19th Jun 2023 (2 years ago)
B Jones
We recently let out our flat in Basin Approach with the help of Hurford Salvi Carr. The service so far has been excellent and we secured an excellent tenant within days of the property being advertised.
Landlord
6th Jun 2023 (2 years ago)
A León
Great estate agency who helped us find and move into a wonderful flat in Limehouse. Particularly, John Kilden has been of great help. He displayed great wit and charm when showing us around the property for our first visit and has been helpful sorting out the paperwork with us. Highly recommend!
Tenant
22nd May 2023 (2 years ago)
D McGrail
We have used HSC for many years and always found them to to be very professional. They have, thank you Marc, been extremely efficient and friendly during our flat let in the last couple of weeks where it was let in record time. At all times we were advised and kept fully informed during the process. Thank you also to Sebastian and Julian for their top class service.
Landlord
24th Mar 2023 (2 years ago)
A taj
We recently rented a flat with Hurford Salvi Carr and are very pleased with their service. They have been professional and supportive throughout the process.
Tenant
16th Feb 2023 (2 years ago)
A brand
HURFORD SALVI LIMEHOUSE .
We are very pleased with the service they have given us in renting our limehouse apartment . It was only on the market for a week and we had several people interested and it was rented out witin the week. We cannot fault the service .
Landlord
13th Feb 2023 (2 years ago)
M Treanor
We have known Sebastian for a while, originally through a property purchase via HSC back in 2006 and we were very impressed with his knowledge and how he kept things on track. Over the years we have kept in touch and when the time came for us to sell another property in the area, we had the benefit of knowing Sebastian and HSC, and that the sale was in good hands. Sebastian was patient and helped keep both parties on track with the sale. We would 100% recommend Sebastian.
Seller
7th Jan 2023 (2 years ago)
A Pagano
We had a great experience with Hurford Salvi Carr - Docklands Estate Agents in Limehouse. They rented our flat before Christmas in a very short timeframe. Their approach is very professional and their fees are competitive. Marc Lissen and team have been responsive and efficient since the first meeting. We strongly recommend them.
Landlord
16th Dec 2022 (2 years ago)
D Matthews
Sebastian at Hurfords dealt with our recent purchase of a property with the upmost professionalism, but going the extra mile to help where required in what could have been a difficult, stressful situation. He went above & beyond … nothing was ever too much trouble & assisted throughout.
Highly recommend his services.
Thank you Seb
Buyer
7th Dec 2022 (2 years ago)
A Kingdon
Hurford Salvi Carr were great on my flat sale. Sebastian Sookermany, the lead agent, gave me insightful and pragmatic advice right from the start, found me a buyer in very difficult market conditions and went above and beyond to keep the sale on track and eventually get it over the line. Really great service all round.
Seller
29th Nov 2022 (2 years ago)
D Murphy
Cem was a fantastic agent from beginning to end. Supported our bid to rent the perfect apartment in Bow. Clear communication throughout, with lots of additional services to support the otherwise messy process of moving flat. Highly recommend.
Admittedly, there were some issues in terms of deep cleaning, remedying wear & tear and a moth infested carpet — all of which should’ve been taken care of before move-in. But, seems these were a hangover from previous tenant and the landlord wasn’t prepared to resolve after the agency raised it, so not HSC’s fault (and hopefully not a sign of things to come).
Tenant
14th Nov 2022 (2 years ago)
T Dachyshyn
We bought our flat a few years ago with Hurford Salvi Carr, and when we decided to sell it this spring 2022, we wanted to go with the best provider. Initially I thought that big U.K. wide known Real Estate agents would be best, based on their reach, but when i discussed it with one of them in greater detail (their initials are KF I leave it to you to guess) they said the price we are looking to achieve is not possible, and we are better off to hold on to it, as they won’t be able to find a buyer or we need to go much lower in price. We were quite disappointed as we assumed a bigger agent will have more buyers in their book. Our apartment has very high speck and magnificent unrivalled river views. We then asked HSC for their views about the market and Sebastian Sookermany said it is very much possible to achieve our asking price it will just require more work on his side. And he took us through other examples where he was able to close deals that did not seem achievable. He took us in detail through what tools he would employ to give us great visibility, and was handling the matter with great professionalism. And here we are! We started in Spring and completed our sale in November 2022. Credit - where credit is due - Sebastian was absolutely magnificent at his job and deserves a massive recognition for his work. He kept us abreast, he made an effort and all around we felt to be in best hands and would definitely recommend Sebastian and his team again. When he was on holidays Sebastian ensured he had a solid replacement and generally was never shy of answering any questions in out of office hours. Kudos to you Sebastian for a wonderful job! We will be happy to recommend you to anyone looking for a great agent. It was a pleasure working with you!
Seller
14th Nov 2022 (2 years ago)
G Kod
We have been helped by Cem to find the best property in the most difficult time of the year.
He has been fantastic. He helped us through the whole process with his kindness and proactivity.
We never had a better customer service before, he was so understanding.
He managed to send us alternatives as the house market was crazy, and we finally found the one. People like Cem makes the difference, I hope he will get a promotion one day because he deserves it.
Thank you again Cem, we hope that one day we will buy an apartment from you!
9th Nov 2022 (2 years ago)
B Drew
Very positive recent experience with the Hurford Salvi Carr lettings. Marc Lissen and his team found us a new tenant in record time and have kept us fully up to date as the process has progressed. Many thanks HSC.
Landlord
4th Nov 2022 (2 years ago)
Y Choi
I found my new apartment through HSC. I'm and the team are responsive, thoughtful and accommodating. The entire process was hassle free and efficient. I am very satisfied with their service.
Tenant
24th Oct 2022 (2 years ago)
F Ardi
Hurford Salvi Carr - Docklands Estate Agents made my purchase process went swimmingly. Sebastian assisted me actively in every process and responded promptly to every enquiries and this made all the process to be much less stressful and very reassuring indeed. I would definitely recommend Sebastian Sookermany and his team for your purchase.
Buyer
6th Oct 2022 (2 years ago)
S river
Marc and his team were very efficient from start to finish. Having achieved an improved rent roll and arranged all repairs in a timely and efficient manner. I would recommend using them.
Landlord
8th Sep 2022 (2 years ago)
W L
Exceptional professional service! I have been using Hurford Salvi Carr’s full letting management service since 2015 as I live in Hong Kong. I find the team very professional and customer orientated. Marc Lissen and his team are very efficient at every stage of the tenancy process. From finding new tenants, before the end of previous tenancy, minimizing void period, to checking out tenants ensuring my property is in tip-top condition. Overall I am very satisfied and would definitely recommend!
Landlord
7th Sep 2022 (2 years ago)
S Jones
Big up John for getting us a flat
Tenant
18th Aug 2022 (2 years ago)
M Fernandez
We came across Hurford Salvi Carr and it has been overall a very good experience. I highly recommend them services. John and Jurguita have been great in all aspects, before and after the keys were handed to us. If you looking for a reliable services, you should no look further, all that was promised during the application has been delivered. Many thanks
18th Jul 2022 (2 years ago)
K novakova
I must say I've had the greatest experience with this letting agency ever. The whole renting process went unbelievably smooth with no hassle no stress. They genuinely help you that suits to your needs. There are professionals and people's persons work in there. They really do care about new and existing clients. Also Big Thanks to Cem Fat very charming, amusing whilst keeping standards of professionalism without him we wouldn't have lived in this astonishing apartment.
Tenant
15th Jul 2022 (2 years ago)
J Baum
Sebastian was an excellent agent during my purchase. He is very responsive and professional and was extremely helpful in progressing the transaction. Highly recommend Sebastian and his team!
Buyer
6th Jul 2022 (3 years ago)
A ambagade
It was a delight to work with there docklands branch, the manager was very helpful and through with all the information, considering we were new landlords. They helped us put our 2 bedroom property on rent and got the tenants almost immediately. They guided us with renovations and also helped with several other bits as they had the keys and our new home was bit far from the property. they are a happy bunch, professionals with positive attitude and absolute pleasure to do business with. thanks HSC.
Landlord
1st Jul 2022 (3 years ago)
F Hamilton
Highly professional and effective property managers. A highly trustworthy partner for buy to let owners.
Landlord
11th Jun 2022 (3 years ago)
JenniferCerys
Hurford Salvi Carr were incredibly helpful during the letting process, keeping us up-to-date and answering our questions promptly, as well as organising a smooth move-in.
Landlord
6th Jun 2022 (3 years ago)
R Shokri
Excellent level of service on the following metrics:
- Responsiveness (our agent was always available for a call and responded to emails swiftly)
- Professionalism
- Expertise
30th May 2022 (3 years ago)
N A
I’ve dealt with several agents and none compare to HSC. Sebastian Sookermany in particular is a gem to anyone looking to sell their property. The man works hard and is diligent, thoughtful and responsive. I can’t recommend him enough.
Seller
24th May 2022 (3 years ago)
H burnett
Helpful and attentive in responding to our questions, a great service!. Our thanks to Sebastian and the Team!
24th May 2022 (3 years ago)
J Toes
My only advice for prospective tenants is DONT DO IT! After renting in London for 10 years this group are by far the worst landlords I’ve ever had. I am a female living by myself and on 2 separate occasions men were let into the property without my knowledge or permission (on one occasion I was in the shower!). All grievances were stonewalled. Also small issues just simply aren’t resolved (currently receiving advice on how to clean mould which is stuck in the grout…). This firm have bullet proof contracts so there’s no way out once your in!
Tenant
6th May 2022 (3 years ago)
D Ciupureanu
Great service and communication from Cem and the Hurford Salvi Carr team.
11th Apr 2022 (3 years ago)
H Chin
Quick and friendly service. I rented a flat and everything went very smoothly and was well explained. Recommended!
Tenant
28th Mar 2022 (3 years ago)
M Tchernev
We used Hurford Salvi Carr and immediately found a great rental property. Out letting agent, John Kilden is very professional and made our move as easy as possible. Very friendly and a great experience all round.
Tenant
14th Feb 2022 (3 years ago)
A Richards
Sebastian was a fantastic agent throughout my purchase. It was quite a long process and I found Sebastian really helpful in keeping both sides moving along and was always good enough to keep me updated. I'd certainly consider HSC for a property sale after my experience as a buyer.
Buyer
5th Jan 2022 (3 years ago)
L Evans
HSC Docklands were really helpful in finding a tenant for our flat. They understood the brief and executed accordingly. Marc, Cem and John were great! Thank you.
Landlord
15th Nov 2021 (3 years ago)
David
Absolutely first class services in supporting us finding a first home for our son. The number one estate agent on Narrow Street! Sebastian was superb all the way through the process, friendly, supportive and professional. Outstanding communication throughout the purchase. Would not hesitate to call HSC/Sebastian if we are buying or selling in the future! Thank-you!
Buyer
2nd Nov 2021 (3 years ago)
S Joshi
John Kilden was amazing, got the house arranged for viewing on first call and closed the process in a smooth way for the move. Also helped me with issues with old landlord. The whole team is good even Shirley. Hassle free and very Professional. One of the best agency in London for tenancy.
Tenant
1st Oct 2021 (3 years ago)
C Slater
Marc and his team are all of the above and have reliably helped us manage our property and find good tenants for the last 7 years. We would not hesitate to recommend their invaluable service.
Landlord
29th Sep 2021 (3 years ago)
A Wheatley
Great service. Very professional. Would recommend. Understand local limehouse market well.
25th Aug 2021 (3 years ago)
C Chan
The team at Hurford Salvi Carr (dockland branch) has been exceptional and very responsive in helping me to rent out my place. The process from start to finish has been very smooth, thanks to the proactive approach of the team, very quick process for putting the property on the market, clear photos and description and useful guidance provided to me as a landlord. All my correspondences have been answered very quickly so far. Many thanks especially to Marc who always respond to my emails on the same day even in the evening. They have also inspected the property before it being rented out to make sure that everything is in order. Very helpful and smooth service overall.
Landlord
11th Aug 2021 (3 years ago)
V Narwal
Highly recommend Sebastian and this estate agency. Very responsiveness and helpful. Would definitely do business with them again.
25th Jun 2021 (4 years ago)
F wirz
Sebastian and his team are just top notch! They are immensely knowledgable and they constantly run the extra mile to assist you at all stages.
The only fact I managed to sell my flat achieving the asking price during lockdown it says it all.
They found the right buyers who loved our place as much as we did.
I couldn’t recommend them enough.
Seller
25th Jun 2021 (4 years ago)
R Smith
Ellis Coulson was our agent and he was very helpful throughout. Always responded quickly and was happy to chase whenever we asked. Highly recommend Ellis
17th May 2021 (4 years ago)
C Storey
John at the Limehouse branch fit me in for two back to back viewings at very short notice. I really appreciated the effort he went to to help. His approach was very friendly, and not pressured. The move in process was simple, things like bills/council tax were arranged for me, and since moving in they’ve continued to be helpful.
Tenant
8th May 2021 (4 years ago)
A Wright
John at the Limehouse branch was very helpful and sorted things out quickly.
Very good service. Well organised
1st Apr 2021 (4 years ago)
T LAU
Hurford Salvi Carr has been providing good quality lettings service in recruiting new tenants for my apartment amidst the sluggish condition under the Covid pandemic. In particular, Marc Lissen, the Lettings Manager, has offered timely and valuable advice on market update and taken prompt actions in marketing and follow-up of letting offer.
Landlord
1st Mar 2021 (4 years ago)
S Lock
HSC have managed my property in Limehouse for years now - always do a good job; particularly during the difficult recent times
Landlord
29th Jan 2021 (4 years ago)
M
I rented a flat from them for a year. A the beginning everything was fine but after few months i could already understand what kind of agency was. Completely absent when there was a problem .. answering really late.
Anyway when i left the door of the bike storage got stuck and I couldn’t take my bike with me. After so many emails my bike is still there,after almost 4months because nobody is able to take it. I mean what kind of agency you are if you cant help for open a door. They let me go to work by bus ,with all this Covid and restrictions,when i got my bike.
But the most disappointing things is the return of the deposit. I received two different deductions list of almost 2000£ .. they charge me 10£ because i used a candle that was in the flat -.-‘
And so many others deduction like this one
Really bad service and attitude!!!
Tenant
2nd Jan 2021 (4 years ago)
H Mousa
The service was brilliant! Oksana, who worked with us in finding our current flat has been brilliant. Very professional, responsive and ensured that the process was smooth from beginning to end
16th Dec 2020 (4 years ago)
P Quin
I've let me flat out through Hurford Salvi Carr and found them very honest and efficient, they charge a lot but no different from any other agency but so far they have found me a tenant and sorted out everything from credential checks, inventories and check ins as well as sorting out the utility bills
Landlord
3rd Dec 2020 (4 years ago)
A Shek
HSC gave professional support to find an apartment in a very short time. Special thanks to Oksana for amazing guidance and all the help to a new Londoner. Keep going! Cheers.
3rd Dec 2020 (4 years ago)
EK
If I could give 0 stars I would. Completely useless. Was a tenant for a year which was more than enough. Had multiple issues from dead mice, mould infestation, constant sewage leaks in car park (actual human waste blocking me getting to my car) and agent was unresponsive, never took any of my phone calls. No resolution was made. Just glad I was able to get out of there ???? bearing in mind I was paying a substantial amount for this property that was ‘canary wharf’ - was poplar ????. We were only a young couple and they fully took advantage of us - absolute scumbags. Please see pics attached) We warned you ???????????
Tenant
22nd Oct 2020 (4 years ago)
L C
Great sales service from these guys - Ellis was really proactive in showing us a flat we hadn’t noticed on the market, and that was the one we fell in love with; and Sebastian was very professional throughout his dealings with our purchase, even when we had numerous delays for various reasons. Highly recommend this team.
Buyer
15th Oct 2020 (4 years ago)
F K.
The agency assisted us in finding our new apartment. We were very satisfied with their services, very professional and responsive, we found our dream flat! Would definitely recommend.
Tenant
15th Oct 2020 (4 years ago)
A Brown
Ellis and Sebastian were really helpful and engaged throughout the whole process. Despite the length of the process due to various factors, Ellis was always very responsive and did his very best to help me with my questions and concerns.
6th May 2020 (5 years ago)
J Liu
Ellis has been great in updating me with the progress of the sale and always arranged viewings smoothly with my tenants. Highly recommended local estate agents.
Seller
14th Mar 2020 (5 years ago)
E Bird
Local, knowledgeable agency with excellent service
Refreshing to work with a team who really knows the properties they're letting and cares.
Great service and would definitely recommend!
Landlord
14th Feb 2020 (5 years ago)
P Franklin
Very happy with the service. Friendly and efficient.
9th Jan 2020 (5 years ago)
B star
Worst management of a property I have ever encountered. They could not care less about any issues you have in the propety and offer little to no support, they just put the blame back on you. Bunch of scally wags.
Tenant
18th Dec 2019 (5 years ago)
R C
Marc and his team were great, they acted extremely professionally and quickly in getting my property rented out. They kept me informed during the whole process and were always on hand if I needed anything. So far I have been impressed with the level of service I have received and I look forward to continuing to work with them.
Landlord
18th Oct 2019 (5 years ago)
R Philips
Avoid if you are tenant. They openly discuss their belief that the government has a 'relentless anti-landlord agenda'. Don't expect them to do ANYTHING for you as a tenant.
Tenant
7th Sep 2019 (5 years ago)
A Skinner
Just bought a flat with Hurford Salvi Carr as the sellers agents. They were superb throughout, very easy to contact and good at removing roadblocks. On top of that (and surprisingly in the tortuous process of buying property) they were proactive in keeping me up to date with what was going on, far more effectively than solicitors. Thanks to Ellis & Sebastian for their help and hard work!
Buyer
28th Aug 2019 (5 years ago)
N Cooper
Very happy with the service provided by HSC, in particular Ellis and Sebastian. Always on hand to chat on the phone and responded to emails in a prompt manner.
Hope to deal with again very soon
19th Aug 2019 (5 years ago)
C Perry
I have recently sold a property using the services of Hurford Salvi Carr.
From Sebastian, the Sales Manager, I received very good advice, and from Ellis, who dealt with the matter on a day-to-day basis, I received an excellent service. He dealt with matters promptly, and would always be available for a discussion if I needed it. His efforts were very important in bringing the matter to a successful conclusion. I would highly recommend this estate agency.
Seller
15th Aug 2019 (5 years ago)
MG
A great estate agents with quality staff. Provided me with regular updates and offer a great service. Highly recommend.
19th Feb 2019 (6 years ago)
Julian
I had a good experience buying a property through HSC. I got to view many properties in a short time and chose the one I wanted. Agent not too pushy and the transaction went through smoothly.
Buyer
26th Dec 2017 (7 years ago)
H Legg
Worst property manager we have ever dealt with, list of issues include:
- not getting issues fixed when requested without multiple emails following up
- failing to add one of us to the tenancy agreement and thus not notifying the landlord or being able to provide a reference for one of us for our time there
- unresponsive to emails about move out date, denied that emails were ever sent to them (despite resending those emails back to them again) then tried to charge us for a full week after vacating the flat as they failed to organize the check out process
- has almost been two months and we are still fighting to get our deposit back. We intend to go through the TDS unless there is action by end of this week.
- to add insult to injury, petty additional charges like £30 per person to get a reference letter just verifying we lived in the property
This was mind-blowingly unprofessional service. Would recommend that tenants and landlords avoid.
Tenant
28th Nov 2017 (7 years ago)
F O'Connor
H S C have always been accessible and fixed things as soon as we needed them fixed. They are good managing agents.
Landlord
8th Apr 2015 (10 years ago)
B Andew
I am really pleased with their service. They helped me find a really nice flat near basin approach.
18th Feb 2015 (10 years ago)
K Kalpokaite
Terrible customer service once you move in! As soon as the contract is signed there is no way of getting hold of anybody - emails don't get answered and phone calls are not returned. We had no heating all winter and it took over one year to get it sorted despite paying premium price for a luxury 2 bed
Tenant
12th Nov 2012 (12 years ago)
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