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  1. Home
  2. Douglas and Gordon - Gloucester Road
Douglas and Gordon - Gloucester Road Logo

Douglas and Gordon - Gloucester Road

Closes at 6:00pm
22 Gloucester Road, SW7 4RB
Douglas and Gordon - Gloucester Road hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Douglas and Gordon - Gloucester Road does have 128 reviews, with an average score of 5/5 If you're looking to sell in Chelsea, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Fuller Gilbert & Co - South Kensington and Lurot Brand - South Kensington. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:30am - 3:30pm
  • Sunday Closed
View all details

Douglas and Gordon - Gloucester Road Reviews (128)

Have you used this agent?
  1. 98% 5/5 Stars
    98%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 1% 1/5 Stars
    1%
All (128)
Seller (2)
Buyer (1)
Landlord (10)
Tenant (44)
General (71)

F Serhal

5/5 Stars
Efficient and professional. Highly recommend asking for Sophie.... Read more
31st Jan 2022 (3 years ago)

A rauf

5/5 Stars
Great experience, was very professional and helpful in getting everything sorted in time. Sophie was of immense help in managing expectations and arranging viewing on short notice. Would definitely recommend to colleagues from financial industry whereby timely execution is of great essence.... Read more
31st Jan 2022 (3 years ago)

Y wang

5/5 Stars
Jack has been very nice and really helpful.We hadn’t rented any flat in London before, so we had a lot of questions. He is very patient in answering those questions and explained everything to us. He always give us quick responses. We hope that with his help, we can move in an amazing flat.... Read more
Tenant
2nd Dec 2021 (3 years ago)

D Ugurlu

5/5 Stars
Sophie is very helpful!... Read more
1st Dec 2021 (3 years ago)

V Pellucini

5/5 Stars
Happy to give 5 starts for their high quality service.Helped me through whole process of renting.Met my expectations and beyond . Love my flat. Highly recommended.... Read more
Tenant
30th Nov 2021 (3 years ago)

J Sakowicz

5/5 Stars
Lovely bunch of professionals . Very helpful and easy to communicate with.... Read more
30th Nov 2021 (3 years ago)

???

5/5 Stars
I work with Steve Parry, and he help me find a brilliant studio, which meets all my requirements. The studio is close to my school, and also I receive the offer of six month break. Stere Parry is nice and patient. He timely reply my questions and help me make the best choice at the right time. This is a good company and Steve Parry is a great agent!... Read more
Tenant
19th Nov 2021 (3 years ago)

Y Alsharif

5/5 Stars
Worked with Steve on renting a 2 bedroom in High Steer Kensington. Steve was always available to answer and queries and help on any issues. His proactive approach helped get the contract signed quickly.... Read more
Tenant
19th Nov 2021 (3 years ago)

R Ansell

5/5 Stars
Steven Parry in the Gloucester Road office has gone above and beyond to secure a wonderful tenant for our property. I cannot praise him highly enough. Amazingly professional and personal service! Thank you thank you thank you ????????????????... Read more
Landlord
18th Nov 2021 (3 years ago)

Y Xiao

4/5 Stars
Really appreciated that Douglas & Gordon helped me secure a flat to rent in London. In particular, I would like to thank to Mr. Parry. As being very professional about the renting procedures, Steve offered me a lovely flat near my university which satisfied my needs. Everything is clearly explained, so there's nothing for me to worry about. Thank you!... Read more
Tenant
18th Nov 2021 (3 years ago)

M Mroue

5/5 Stars
Serena was one of the best agents I worked with in London She was professional and most importantly not pushy Thanks Serena ????... Read more
18th Nov 2021 (3 years ago)

A Taiwo

5/5 Stars
Immy was a pleasure to deal with. Took her time to identify my preferences and made excellent recommendations. A true gem!... Read more
17th Nov 2021 (3 years ago)

M Hamer

5/5 Stars
I worked with Jack to help me find a flat in a very tough market. Jack was very professional and showed me flats that ticked my requirements. We managed to secure a flat within a week of looking. They are a great company to work with and Jack was a great agent to assist in a flat search with.... Read more
Tenant
16th Nov 2021 (3 years ago)

A Alghfeli

5/5 Stars
I would like to thank Sophie because she was extremely helpful and patient with all the details that I cared about. She made excellent suggestions!... Read more
19th Oct 2021 (3 years ago)

S Dejan

5/5 Stars
Let me talk about the conclusion first, this is a very good agent company. They have a very high work efficiency and a very friendly service attitude. I received a reply a few hours after I delivered my rental information to this company, which is very fast comparison to other rental companies. My agent is Serena. She is very friendly and can give me the information I want in time. The whole renting process is very smooth. She knows her business very well. Not only her, but the other two people in the store also showed a very friendly attitude. Although I don't know their names, I feel that they treat me like their friend. When I got the key, I asked him for the WIFI password of the room. He gave me the number of the apartment manager and told me that if I have any questions, I can contact him or the apartment manager. This shows that they have a clear division of labor, thereby ensuring the efficiency of the service. If you wish to have a great renting experience, go and find them.... Read more
Tenant
3rd Oct 2021 (3 years ago)

L Sofia

5/5 Stars
They are great ! Loved working with Sophie :)... Read more
29th Sep 2021 (3 years ago)

???

5/5 Stars
Douglas & Gordon is a great agency. Serena is very helpful and professional. She is capable of dealing with international workloads as she successfully helped me to rent a flat when I was in China.... Read more
Tenant
29th Sep 2021 (3 years ago)

N Tekden

5/5 Stars
The firm is so professional, they guide you to solve everything easily. Their team is very helpful in every way especially Serena Pellegrino is the best. She is very caring and she tries very hard to be helpful in all the situations. I’m so gladful to work with them. ?... Read more
29th Sep 2021 (3 years ago)

B Clara

5/5 Stars
Jack Flower is the best agent I've ever met: he managed to find a flat in no time, and supported me greatly with the whole process! I can only recommend him if you ever look for a property! :)... Read more
29th Sep 2021 (3 years ago)

I Grabar

5/5 Stars
Serena was a great resource and partner in our apartment search. Her professional approach, coupled with personal engagement, was a ray of sunshine in otherwise cloudy rental market!... Read more
Tenant
29th Sep 2021 (3 years ago)

M Meijer

5/5 Stars
Douglas & Gordon are a lovely letting agency! Jack in particular was more than helpful, especially in helping me let a flat coming from the US (what with time zones & different processes & all) - they go above & beyond in terms of helping you let a flat, and were very communicative as well :)... Read more
Landlord
10th Sep 2021 (3 years ago)

ngaribli

5/5 Stars
Flat hunting with Jack was a pleasure! He was very helpful, approachable and efficient making the whole process seem unbelievably simple. Would definitely recommend Douglas & Gordon, we were able to sort everything out so quickly and find the perfect flat.... Read more
9th Sep 2021 (3 years ago)

A Parkes

5/5 Stars
We met Steve at Gloucester Road Office today. He was so helpful and thoughtful. He spent a lot of time explaining things to us about the flats and the area. Highly recommend.... Read more
3rd Sep 2021 (3 years ago)

P Giraudi

5/5 Stars
Very professional team. The agent Jack has patiently answered all my queries promptly and effectively. renting an apartment with them was very easy and smooth... Read more
Tenant
31st Aug 2021 (3 years ago)

P O'Neil

5/5 Stars
Had a great experience searching for a flat with Douglas & Gordon, working with Jack Flower was an absolute pleasure and the highlight of the whole experience.... Read more
30th Aug 2021 (3 years ago)

S shen

5/5 Stars
We had a very good experience of renting a flat with Mr. Steve Parry. He can respond quickly to our needs at every step, especially because we are still abroad and there is a 7-hour time difference and we can not talk face to face. At first I was worried that this would affect our efficiency considerably, but it turned out that my guess was wrong. We completed the rental very efficiently, and every step is very clear. Thank you Steve, hope to cooperate with you again in the future.... Read more
Tenant
27th Aug 2021 (3 years ago)

Y Sun

5/5 Stars
Highly recommended!!! This is my first time renting a house in London. After many comparisons, I chose Douglas & Gordon to communicate. Facts have proved that this choice is very wise. Here I will especially mention Mr. Steve Parry from Gloucester Road Lettings. He is very professional and efficient, every step of our communication is extremely smooth and clear especially this is very difficult for remote communication. And finally we successfully completed the rental.... Read more
Tenant
27th Aug 2021 (3 years ago)

M Wan

5/5 Stars
Steve is really friendly and professional, he responded to my messages quickly and answered my questions in detail.... Read more
26th Aug 2021 (3 years ago)

C Chen

5/5 Stars
Steve Parry is the most professional agent I've ever met. I'm in a hurry to find a property. However, with his timely response and professional guidance I'm finally able to rent a studio at an excellent location. I'd definitely recommend Steve and D&G.... Read more
Tenant
26th Aug 2021 (3 years ago)

C Knights

5/5 Stars
Steve Parry was thoroughly professional and efficient - a real pleasure to work with!... Read more
30th Jul 2021 (3 years ago)

G Barlas

5/5 Stars
I had a brilliant experience at the Douglas and Gordon office on Gloucester Road. Every was super helpful and easy to talk to.... Read more
30th Jul 2021 (3 years ago)

R Knights

5/5 Stars
Have just completed a transaction with D&G, with Steve Parry leading from their side. Great professional to work with. Always on time , always responsive and always keen to help. Made a normally stressful experience into a smooth professional experience. I recommend him and D&G very highly indeed.... Read more
29th Jul 2021 (3 years ago)

C Knights

5/5 Stars
We worked with Steve Parry on securing a brilliant rental apartment. Steve was thorough , professional and excellent to work with. He brought ideas to the table together with first class customer service. Outstanding. Top firm and a top professional. Claire Knights.... Read more
Tenant
29th Jul 2021 (3 years ago)

M Knights

5/5 Stars
Steve at Douglas & Gordon has been immensely helpful and professional throughout the process, making us feel welcome and appreciated. A pleasure to do business with!... Read more
29th Jul 2021 (3 years ago)

I Guanotasig

5/5 Stars
HIGHLY RECOMMENDED! Douglas & Gordon is excellent; Steve from Gloucester Road is very professional and efficient. It was my first time using Douglas & Gordon to find a place to call it home. Undoubtedly, the best experience with less stress and now I am enjoying the new apartment. Thank you! Steve.... Read more
Tenant
27th Jul 2021 (3 years ago)

C Asker

5/5 Stars
I contacted Steve Parry(Gloucester Road-Douglas&Gordon) to rent a flat. He was so professional, helpful and solution-oriented during the all process. Many thanks in general Douglas and Gordon and Steve! I am looking forward to move to my new apartment.... Read more
Tenant
27th Jul 2021 (3 years ago)

C Miller-Hart

5/5 Stars
Mike and Jack were incredibly professional and attentive throughout the whole process of finding a flat. Even though I didn’t end up renting with D&G - I was really impressed with how they handled my questions and acted as a sounding board. Thank you so much for your time and hope to rent from you in the future.... Read more
22nd Jul 2021 (3 years ago)

I Busha

5/5 Stars
Serena was very professional and pleasant to work with. The whole process was one of the best renting experiences I had... Read more
Tenant
22nd Jul 2021 (3 years ago)

B MacRae

5/5 Stars
Steve Parry was enthusiastic and efficient at picking out the properties that would suit my daughter, dog and I. He was available at all hours during the weekend and week to help solve problems and give advice. He made renting for the first Time in 20 years easy.... Read more
Tenant
30th Jun 2021 (3 years ago)

H Guo

5/5 Stars
The absolutely best agency I had experience in London. Overall Douglas and Steve has been my agent and introduced me several superb properties during the past few months and took initiative offering solutions, communicate with Landlord for better deals. Steve always reply to questions and queries as soon as he sees them, in prompt, responsive and polite manner. One of the best agent I will recommend!!! So far I am having difficulties with payment method but once that is sorted, I will definitely rent a property from Steve.... Read more
Tenant
30th Jun 2021 (3 years ago)

R Davy

5/5 Stars
Serena was extremely helpful in navigating through the process and always available. Very professional and pleasant. Highly recommend her as she was the best agent we have dealt with so far.... Read more
30th Jun 2021 (3 years ago)

I Ciuc?

5/5 Stars
I really can't put into words how great my experience with D&G, and especially with Steve, has been. We met on a Monday to view a number of properties when I told him that I am in a bit of a pickle trying to move into a new place by the end of the week when my Airbnb was ending. Within 3 days, he helped me find the most incredible flat ever in central London near Hyde Park, settle on a really good price, pass my referencing system and move in by Saturday morning. The whole process was incredibly fast, reliable and transparent. Steve is, "flat down", the best property agent I have ever met, and he was such a kind and super supportive person through my finding a flat to actually moving in. 100%++ recommend him and D&G with which I am so happy & grateful for. Thank you so so much!... Read more
Tenant
30th Jun 2021 (3 years ago)

M Sophie

5/5 Stars
Highly recommend Douglas & Gordon: the best experience we had finding a new home... Read more
29th Jun 2021 (3 years ago)

K Bakhsh

5/5 Stars
One of the best agencies.. i had a great experience with them and they’re super friendly. Especially Nika she’s really professional and kind.... Read more
18th Jun 2021 (3 years ago)

L Samuel

5/5 Stars
The whole office are super friendly and quick with their assistance! An absolute pleasure to work with!... Read more
10th Jun 2021 (3 years ago)

L Marie

5/5 Stars
Easy and straight forward process with Nawel Boukhriss.... Read more
8th Jun 2021 (3 years ago)

S Fredmann

1/5 Stars
I cannot imagine what I experienced in Douglas and Gordon. I was passing by and I saw the property that I was interested in. I stepped in to ask more questions. When I was leaving, when the doors were closing after me, I felt extremely disrespected. The lady on the left turned to the lady next to and started laughing, saying something that I look that I cannot afford the property. Excuse me who are they to judge another people?! Going down to grab some groceries in tracksuit does not say that I cannot afford certain property, but hopefully these 2 “lovely” ladies can... Seriously I would never come back there again.... Read more
8th Jun 2021 (3 years ago)

M Honein

5/5 Stars
The Agency was very professional and Steve Parry was of Great help and dedication in my flat hunt.... Read more
13th May 2021 (3 years ago)

S Johnson

5/5 Stars
Had a great experience with D&G Gloucester Road, very professional and a pleasure to deal with.... Read more
30th Apr 2021 (3 years ago)

V Gafari

5/5 Stars
I must say the quality and service from D&G was beyond my expectations with a perfect understanding of my needs, Nawel was amazing! She took care of my request and she put all efforts and time to meet my requirements ! I highly recommend Nawel at D&G !... Read more
30th Apr 2021 (3 years ago)

J Booth

5/5 Stars
Steve is seriously the best real estate professional I have worked with, anywhere!! I’m currently back in Australia for 5 months and needed a new flat to come back to. He is professional, friendly, always contactable, responds quickly to emails, texts and calls, sorts out any issues quickly and seamlessly, acted in my best interests at all times and is just an all round great guy! Would recommend him to all and am really happy that it was Steve who helped me find my new home! Thanks so much Steve ????????????????????... Read more
Tenant
30th Apr 2021 (3 years ago)

T Charlier

5/5 Stars
I can't praise the professionalism of D&G, and especially Nawel, high enough. From understanding my needs to finding me the perfect place, top notch service.... Read more
30th Apr 2021 (3 years ago)

M Hadavi

5/5 Stars
We had an absolutely amazing experience working with Elisabeth to find our new flat. She was very helpful, answered all of questions and supported us throughout the letting process. It was such a pleasure working with her - highly recommend her!!... Read more
Landlord
28th Apr 2021 (3 years ago)

R Catholics

5/5 Stars
Very friendly staff. I was soaking wet with the rain and they sat me down and made me a coffee.... Read more
28th Apr 2021 (3 years ago)

S Emery

5/5 Stars
Everyone that I've communicated with at D&G have been not only professional, but so so lovely, warm, and accommodating. They're always happy to answer any queries :) Elisabeth has been so helpful in particular in helping me rent my first property with D&G. The whole process has been so fast and an absolute breeze. Thanks guys! ?... Read more
Tenant
28th Apr 2021 (3 years ago)

M C

5/5 Stars
Elisabeth was extremely helpful throughout the whole process of finding a property - she was my favourite agent by far! She is very thoughtful and always takes the time to consider which properties would work best for her clients. Thank you!... Read more
28th Apr 2021 (3 years ago)

J Yan

5/5 Stars
Recently I found a flat with the help from Elizabeth Tate from D&G. This experience of flat hunting is much better than all of my previous ones with other agents. Highly recommended!... Read more
Tenant
22nd Apr 2021 (3 years ago)

M Ramos

5/5 Stars
We felt very supported while looking for our new place. Steve Parry always kept us updated with new flats that we might like based on the preferences that we gave him. And we are very much happy and satisfied with all the services and quick responses that we recieved!... Read more
16th Apr 2021 (3 years ago)

E Escarda

5/5 Stars
Steve Parry is such a great agent. He makes the transactions and processing of papers easy for us as he kept us updated of the progress and is always accomodating.... Read more
14th Apr 2021 (3 years ago)

D Henderson

5/5 Stars
Although I didn't find a property with Douglas and Gordon, Nawel had a very kind and professional approach!... Read more
14th Apr 2021 (3 years ago)

K rogata

5/5 Stars
Thank you, Elisabeth for the advice regarding renting a property in South Kensington. Even though i decided not to go ahead, I cannot fault your professional manner and speed of your response.... Read more
Tenant
30th Mar 2021 (3 years ago)

S Speelmans

5/5 Stars
I had a great experience with Alicia and her team. They showed me a great portfolio of great properties I hadn’t seen anywhere else online. No nonsense and honest approach. ????????????????... Read more
26th Mar 2021 (3 years ago)

N Reis

5/5 Stars
Just closed a deal on my next flat and the experience as a client was amazing. Nika took care of everything and was relentless on every little detail. Couldn't have done it without her help which made the experience feel more personalised rather than the usual big firm salesman speech. Absolutely recommend it.... Read more
Tenant
25th Mar 2021 (3 years ago)

C Brisby

4/5 Stars
Douglas and Gordon Gloucester Road successfully let our property within two months of lockdown Great!... Read more
Landlord
24th Mar 2021 (3 years ago)

L SAMPAOLI

5/5 Stars
I've been contacted by them after I expressed my interest in some rental flats via Zoopla. Elisabeth was highly responsive and offered different options of flats around the area and within the specified budget. Apart from sending pre-recorded video viewings, we had a video call where she showed me one of the flats and answered to all my doubts. Both she and her manager were very sensible in assessing me to put an offer forward. Whilst I have found another place, they have been amazing in the service provided. And I would definitely ask for their assistance in my next house move.... Read more
Tenant
22nd Mar 2021 (3 years ago)

J Lightfoot

5/5 Stars
What a wonderful team at Gloucester Road. Extremely professional and helpful. Would recommend.... Read more
18th Mar 2021 (3 years ago)

A Ryan

5/5 Stars
Steve Parry was excellent. We had a great conversation to discuss my requirements, and then he lined up perfect properties for me to view. Steve assisted with the negotiations and conditions, and was super responsive with move in details. The best estate agent I have ever worked with. Highly recommend.... Read more
Tenant
17th Mar 2021 (3 years ago)

S Peng

5/5 Stars
Steve was a great agent who was understanding, professional and fun to inspect houses with. Thanks!... Read more
16th Mar 2021 (3 years ago)

A O

5/5 Stars
I had an amazing experience. Steve at D&G was very kind and helpful, and showed us a lot of good properties. I recommend to use D&G!... Read more
16th Mar 2021 (3 years ago)

V Orbegoso

5/5 Stars
Nawel and Esmeralda were the best. After looking for almost 2 months with agents from other companies, they found us the perfect flat for us. They totally nailed it! They were very professional and kind.... Read more
Tenant
12th Mar 2021 (3 years ago)

D S

5/5 Stars
In the end we rented a flat that D&G didn’t have listed - which to be honest was a real shame but Steve Parry went above and beyond to try and secure us a property. Friendly, professional and great service!... Read more
Tenant
2nd Mar 2021 (3 years ago)

G Brown

5/5 Stars
Outstanding service from D&G. Nawal was super helpful and organised!... Read more
15th Jan 2021 (4 years ago)

N Moura

5/5 Stars
I would highly recommend you contact Nawel at D&G when looking for a flat as she has incredibly helpful in showing us different flats in our search. Nawel was always professional, on time for viewings and understood our needs which is very important. Many thanks.... Read more
7th Dec 2020 (4 years ago)

S Jebbouri

5/5 Stars
I had an awesome experience with Nawel! She is very professional, enthusiastic and did a great job helping me find the perfect apartment within my budget. She was helpful to negotiate the price as well. A big thank you!!... Read more
Tenant
8th Nov 2020 (4 years ago)

J Alcaine

5/5 Stars
D&G are very professional estate agents. I had the pleasure of working with Steve Parry. I would highly recommend him. He is very professional, friendly, engaging and knowledgeable. Above all, he quickly understands what my property needs were - no wasting time. Kudos to him - I am a fussy client.... Read more
5th Nov 2020 (4 years ago)

K jammal

5/5 Stars
Steve is a fantastic agent, he isnt pushy like alot of agents and looking for the quick sale, he really got to know what i was looking for and took the effort to make everything easy for me. couldnt recommend him highly enough.... Read more
5th Nov 2020 (4 years ago)

R Görg

5/5 Stars
For the search of a new apartment in Central London we have worked with Nawel Boukhriss and Jemma Graham from the D&G Gloucester Road office. Throughout the whole search and agreement process they were both extremely helpful and friendly. We highly appreciated their regular updates. They have shown us a great variety of apartments and represented our interests very well in the contact with the landlord. It was a pleasure to work with them and we strongly recommend D&G as an agency.... Read more
Tenant
3rd Nov 2020 (4 years ago)

A J

5/5 Stars
Had an amazing experience working with Steve Parry and his team. He was very friendly, helpful and made my moving process very easy!... Read more
3rd Nov 2020 (4 years ago)

S Mirghani

5/5 Stars
The entire rental process from initially viewing the property to signing the contract and finally moving in was wonderfully facilitated with extreme ease by Nawel who has been a dream every step of the way.... Read more
Tenant
3rd Nov 2020 (4 years ago)

Y Zhu

5/5 Stars
I am impressed by the great service delivered by Elisabeth and the team working in this brunch. They did a good job to secure a lovely apartment for me. I will highly recommend this letting agent to anyone who want to rent the room in South Kensington!... Read more
Tenant
18th Aug 2020 (4 years ago)

S Wrigley

5/5 Stars
Found me a tenant very quickly. Efficient and pleasant to deal with. Responded quickly to all my queries. Understanding about my request to conduct an interview with tenants prior to contract. Impressed at how speedily Contract prepared.... Read more
Landlord
7th Aug 2020 (4 years ago)

J white

5/5 Stars
I had the pleasure of working at Douglas and Gordon Gloucester Road Office - it was a wonderful experience with an exceedingly professional and friendly team.... Read more
7th Aug 2020 (4 years ago)

K Milne

5/5 Stars
We have worked with Douglas and Gordon over many years and they have always been professional to deal with. The staff are a pleasure to deal with too. Very happy... Read more
6th Aug 2020 (4 years ago)

J Zhang

5/5 Stars
Awesome team - big shout out to Jemma for securing us a great property at a good price. Made the process really easy - thanks again!... Read more
Tenant
5th Aug 2020 (4 years ago)

Bex

5/5 Stars
Absolutely stunning service from Jemma, she has been a pleasure to work with! Couldn't be happier, a really helpful, efficient and lovely team, and I would recommend them to anyone!... Read more
1st Aug 2020 (4 years ago)

R Services

5/5 Stars
Regional Services have worked with Douglas and Gordon Gloucester Road for several years and they are a great company to deal with. The staff are always helpful and kind to our cleaners. We have never had any problems with them, a pleasure to work with and we would recommend them to everybody.... Read more
29th Jul 2020 (4 years ago)

P Bastin

5/5 Stars
I have worked with Douglas and Gordon for a number of years and have always found them incredibly professional and very friendly... Read more
28th Jul 2020 (4 years ago)

K Rhodes

5/5 Stars
I can't rate D&D more highly when looking for a lettings agency or indeed when looking for a flat to rent. Jemma and her team go above and beyond. They are incredibly easy to work with, understanding and patient. We have used them twice now to rent out our flat and are thrilled with the tenants that they have found for us. Thank you!... Read more
Landlord
28th Jul 2020 (4 years ago)

S Koletsi

5/5 Stars
I have been working at the Gloucester Road Lettings D&G office since 2018 and can honestly say it is one of the best teams I have ever had the pleasure to work with. Efficient, professional and adaptable staff working together and looking out for each other. Just goes to show the excellent management in the office.... Read more
25th Jul 2020 (4 years ago)

A Turner

5/5 Stars
I have worked with the Gloucester Road Office since 2003 and always found the team working there to be easy to work with and efficient. They know that area of London well and use that knowledge to provide an excellent service to both tenants and landlords.... Read more
15th Jul 2020 (4 years ago)

T sales

5/5 Stars
Have used this agency for our business clients on numerous occasions and every time got great service covering all requested options with swift response. All ladies at the office there are very helpful and knowledgeable of the product in the area . Thank you! Min... Read more
12th Nov 2019 (5 years ago)

I candina

5/5 Stars
Well, our renting experience in Central London has been a complete roller coster until we found Douglas&Gordon at Gloucester road.... after dealing with 5 different agencies, we discovered very professional and knowledgeable real estate experts at D&G. Personal huge thank you to Elisabeth and Esmeralda who guided us through the entire process. I cannot recommend them enough!!... Read more
Tenant
3rd Nov 2019 (5 years ago)

S M

5/5 Stars
Although i was unable to find a property both jack and esmeralda were always on hand during my search. I will most definitely enlist there services in future!... Read more
1st Nov 2019 (5 years ago)

A Simon

5/5 Stars
Elisabeth at Douglas & Gordon Gloucester Rd was so helpful in my search. She was incredibly professional, kind and attentive - couldn’t recommend her and the office more for all your London property needs!... Read more
26th Oct 2019 (5 years ago)

O Wrigley

5/5 Stars
I had the pleasure of dealing with the Gloucester Road office the lettings team Jack and Esmeralda were extremely helpful and always down to help.... Read more
Landlord
16th Oct 2019 (5 years ago)

T Mahjoub

5/5 Stars
Great agency! Esmeralda was very helpful... Read more
16th Oct 2019 (5 years ago)

Z Moutarde

5/5 Stars
Its a pleasure working with Camilla and the team at Gloucester Road. They always provide a great professional service with a smile... Read more
11th Oct 2019 (5 years ago)

I Wallington

5/5 Stars
Camilla is always so welcoming and helpful, they provide a very professional service and are a pleasure to work with... Read more
10th Oct 2019 (5 years ago)

L Totea

5/5 Stars
Esmeralda has been extremely helpful with our move and everything during the transition period. i am so happy to have worked with the agency. Luana... Read more
Tenant
26th Sep 2019 (5 years ago)

S Foster

5/5 Stars
I contacted D&G Gloucester Road Branch to help market a Flat that we were struggling to let. Within a day, Esmeralda met with me and was very reassuring that the property would let easily with their help- within 1 day I had 3 fantastic offers to choose from and the calibre of Applicants were very desirable- it was so hard to pick! Once the offer was accepted, I dealt with Jemma who was very personable, approachable, professional and a pleasure to work with. I would most certainly use D&G over any other Agent in London as I have been stung in the past before by all the T&C's & fees that greedy Agents demand- D&G were not like that at all. Highly recommend.... Read more
Landlord
25th Sep 2019 (5 years ago)

N McLarnon

5/5 Stars
We have been working the D&G Gloucester Rd office for some time now, and would highly recommend them - I speak with Esmeralda, Camilla and Jemma on a regular basis and they are a pleasure to deal with!... Read more
25th Sep 2019 (5 years ago)

J C

5/5 Stars
We went into all the agents in the area looking for a flat going into our second year studies. D&G is by far the best company we used. Jemma found us a property that was perfect for what we were looking for and the manager of the office Esmeralda got all our conditions met with the landlord. A great team that I can not recommend enough! Thanks again!... Read more
Tenant
24th Sep 2019 (5 years ago)

L Zhou

5/5 Stars
Very good rental experience. Jemma knew my needs and worked very quickly in finding a property that matched what I was looking for.... Read more
Tenant
24th Sep 2019 (5 years ago)

S Cracknell

5/5 Stars
I have worked with DnG on Gloucester Rd for several years and they are fantastic. Especialy Camilla who is always so friendly, helpful and proffessional... Read more
12th Sep 2019 (5 years ago)

O 000

5/5 Stars
Excellent experience with D&G. Very helpful team, especially Jemma.... Read more
27th Aug 2019 (5 years ago)

L Verstraete

5/5 Stars
Jemma has been a true gem in helping us find our new place. Always helpful, friendly and efficient. Thank you! Lieve & Egied... Read more
22nd Aug 2019 (5 years ago)

O Valenzi

5/5 Stars
My husband and I would love to recommend D&G, helped us in a matter of a few days to find truly the perfect space for us, all thanks to our agent Jemma Graham. Super helpful, fun and positive, thoughtful and responsive. Thank you!... Read more
22nd Aug 2019 (5 years ago)

M Valenzi

5/5 Stars
(Translated by Google) Five-star service from Douglas & Gordon Gloucester Road. Thanks to the very kind Jemma Graham I managed to find the house I wanted. Always attentive to my requests and details, she has made it one of the most difficult experiences to deal with (moving) in one of the most beautiful experiences. Thanks Jemma, see you soon! Michele (Original) Servizio a cinque stelle da Douglas & Gordon Gloucester Road. Grazie alla gentilissima Jemma Graham sono riuscito a trovare la casa che desideravo. Sempre attenta alle mie richieste ed ai dettagli ha reso una delle esperienze piú difficili da affrontare (trasferirsi) in una delle esperienze piu belle. Grazie Jemma, a presto! Michele... Read more
22nd Aug 2019 (5 years ago)

D Gili

5/5 Stars
My Wife, Carmen, and I had very litte time avaliable to rent an apartment in the Chelsea and Kensington area, at that moment we lived in Spain. Luckily we decided on D&G, Annie Jessop from the first moment understood our situation, solving the large amount of douts about renting in the UK for someone who had never lived in the UK before. Without a doubt Annie is a very effective professional and constant; a great professional!... Read more
Tenant
16th Aug 2019 (5 years ago)

E Camplisson

5/5 Stars
Got plenty of viewings quickly but waited until they had found the right tenant before taking to the next stage. Efficient and friendly when it came to the details. Recommend.... Read more
7th Aug 2019 (5 years ago)

???

5/5 Stars
Fabulous renting experience. Very efficient communication and response. I have contacted many house agents these days and Douglas & Gordon only takes a few days to show me the house online. They are also very helpful to negotiate the prices and conditions. Truly amazing.... Read more
Tenant
26th Jul 2019 (5 years ago)

K Contri

5/5 Stars
We were tenants at a Douglas and Gordon property in Kensington for 1 year on an international assignment. We had a great experience with both our check in/check out procedures, assistance during our year in the flat, and working with Jemma was a fantastic experience. We would highly recommend this company for all of your property needs as they were fantastic, responsive, and very kind to work with.... Read more
Tenant
23rd Jul 2019 (5 years ago)

C Baldridge

5/5 Stars
Outstanding service. My representative, Jemma Graham, has been helpful, friendly and knowledgeable. We are moving to London from out of the country and she has answered every one of my questions. She has gone above and beyond by giving me helpful resources/advice to make the move easier.... Read more
17th Jul 2019 (5 years ago)

S Dedeystere

5/5 Stars
Amazing people and properties in here. Thanks to Jemma who immediately understood my needs and inclinations but also my specific case, I was proposed the ideal 1 bedroom apartment and visited on the fly. No time wasted! Moreover all red tapes issues for me. Within less than 48 hours all question were sorted. No overdue! I was indeed impressed by Jemma professional skills but all the personnel I met was equally dedicated and welcoming.... Read more
17th Jul 2019 (5 years ago)

S M

5/5 Stars
Rented a flat upon moving to London through this office. Absolutely brilliant service, the staff were extremely friendly, patient and understanding and helped me massively! Jemma was outstanding and I can’t say enough good things about her. Highly recommended ????... Read more
Tenant
28th Feb 2019 (5 years ago)

C Peppers

5/5 Stars
Pleasure doing business with you, Ladies! Im absolutely astounded by the beauty of the place I found with your help. It is very special to find such an uplifting, aesthetically pleasing, homely, quality home in this big city, at such a short notice. I appreciate your effectiveness in doing business, everything (to do with documentation etc) has been completely painless. Appreciate Annies genuine and friendly attitude when showing me the place and lovely communication afterwards via email with Annie, Esmeralda and Jessica. Thank you for quality service that sets you apart from the other agencies and thank you for this gem of a home that I now get to bask in and rest between my travels. All the best And keep up the amazing work! Sirli... Read more
Tenant
20th Dec 2018 (6 years ago)

Y Yahshua

5/5 Stars
Wonderful! 5 Star Service from the D&G Team... Read more
3rd Dec 2018 (6 years ago)

M Siddle

5/5 Stars
Dealt with Kieran Barry. Super helpful, always available and found us a great place. Thanks!... Read more
20th Jul 2018 (6 years ago)

cccponstantine

5/5 Stars
Stephanie Russo - Apart from being an absolute legend in terms of a human being, she has also demonstrated a high level of professionalism by handling her responsibilities with flying colors! She managed to make my experience with Douglas & Gordon great, easy and enjoyable. Thank you!!!! Constantine... Read more
22nd Jun 2018 (6 years ago)

V Palma

5/5 Stars
The letting manager, Esmeralda was outstanding; she was able to find a perfect tenant in a very short period of time and managing everyone expectations she achieve great result for my property. I would definitely work with her in the future... Read more
Landlord
23rd May 2018 (6 years ago)

A B

5/5 Stars
D&G and specifically Roberto Albrecht from the Kensington office have been amazing. Such a personalised approach, very professional and most importantly honest. He helped in all follow ups, not too pushy, and very pleasant to deal with. I highly recommend! Angie and Guy... Read more
10th Nov 2017 (7 years ago)

T Harrison

5/5 Stars
Having instructed a number of agents for act on my behalf in the sale of my property in Kensington, it was Douglas and Gordon is not only achieved the eventual sale, but they also consistently out preformed other agents in terms of viewing figures and offers. Furthermore I found them to be helpful, professional and sensible - in a market overrun by worrying useless underachievers with terrible attitudes. Sophie and her team were a pleasure to deal with and I would have no hesitation in recommending them to someone looking to sell in the area.... Read more
Seller
24th Aug 2017 (7 years ago)

R Quarterman

5/5 Stars
I first met Sophie at Doug?as and Gorden back in 2013 when I was trying to find a smaller flat for my elderly Aunt & Uncle so they could downsize. Sophie worked with us patiently and graciously for several days till we found the flat which was appropriate for both of them. Somehow my dear Aunt & Uncle changed their mind and decided to remain in their own flat. Fast forward to March 2017, the team of D&G sold my Aunt and Uncle's flat in less than 9 days. Sophie, Roberto, Nahit and Melody worked very hard and provided us with excellent information and knowledge on the process of selling the flat and was always there to support and assist us through this difficult time. I highly recommend this team at Dougas and Gorden's, Gloucester Road branch.... Read more
Seller
22nd Jul 2017 (7 years ago)

S Arora

5/5 Stars
Great team and efficient follow up... Read more
25th May 2017 (7 years ago)

A Boury

5/5 Stars
Roberto was great during negotiations till completion even after completion. it was great working with him and helped us even before we completed accessing the property in preparation for the work to be undertaken,... Read more
Buyer
27th Apr 2017 (7 years ago)

J Bussetil

5/5 Stars
I was incredibly pleased with the service I received from Douglas and Gordon. Both Nahit and Sophie were extremely helpful and attentive throughout what was at times a difficult process. If I do business in the area again I will definitely be returning to Douglas and Gordon.... Read more
24th Mar 2017 (7 years ago)

I Internationale

5/5 Stars
The Gloucester Road team were successful in letting one of our apartments in Earls Court. They put in a lot of hard work and it paid off in the end. Thanks so much... On to the next one!... Read more
Landlord
12th Jun 2015 (9 years ago)

M K

5/5 Stars
My girlfriend and myself used Douglas and Gordon, in addition to other agencies, to find our apartment in London. In the end Douglas and Gordon provided excellent service and follow up, didnt waste our time taking us to apartments that didnt meet our criteria as well as helping us through the somewhat difficult process of applying/getting the apartment. Even after the deal was signed they have been very helpful with small things like TV, electricity etc, things that really arent their responsibility, which truly adds to the feeling of haven chosen the right agency. I would like to especially thank Sophie for excellent help and guidance throughout the process.... Read more
Tenant
1st Oct 2012 (12 years ago)
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