Igor's service was fantastic. He quickly understood our needs and found a great place for us. He was also very helpful with the move in process.
Alicia Carmen Mouriz Guerrero
Absolute nightmare. Foxtons have failed to deliver on any of their responsibilities. The only time they were really keen on getting things done is when it was our turn to pay 6 months' rent up front. They didn't get the apartment cleaned before our arrival, despite delaying our move-in to allow time for them to do so, they didn't provide a 2nd set of keys, despite promising to do so and were rude and unhelpful every step of the way. One piece of the paperwork we were supposed to provide was missing (because they told me it was not necessary) and one of their agents actually said "Well I'm not letting you move in without [the document]". On top of the advertised admin fees were were presented with around £300 of hidden extra charges as well as a 2% credit card charge, which they failed to warn us about, which again was in the £300 range, their service costing over 2x as much in the end than advertised. I would never recommend them to anyone. I know they have a large range of flats on offer, but I would urge everyone to do their best to avoid Foxtons.
Did not sell the sub £1m property within a 2 month marketing period. However, they got a decent number of viewings in, the marketing materials were good and the team was relatively easy to communicate with.
I had a very pleasant experience with Dexters, especially compared to other agents we have used in the past. Katie was very informative and always on hand to answer any queries. I will be recommending them.
This is actually my first review but I was so impressed with Dexters, I felt compelled to. Percy went above and beyond to help a bantam weight in my foray into the property ring. He got me a knock out house. I could not have asked for someone more professional and helpful, Percy was happy to go the extra rounds. I could not be more pleased.
Charles Olver at Knight Frank recently led my property search and successful purchase of a house. Charles was excellent throughout the process, showing us several homes and guided us through the purchase process. House buying is never straightforward, but with Charles' help we found the house we wanted.
SOMEONE ACCESSED TO MY FLAT WITHOUT MY PERMISSION
Today I arrived after a summer break finding all my furniture, personal items shuffled and moved. Windows open and handle damaged, main door closed but unlocked. During August, Knight and Frank agents emailed me for permission for viewings for a new tenant which I confirmed.
But this does not give permission to change the condition of the flat, move around personal items and leave windows open and damaged. Nothing is stolen but a stranger accessed to my flat. Police who came for inspection confirmed that who has keys could have entered which leaves only Knight and Frank agents could be responsible for during the viewings.
I tried to contact them via email and emergency number but could not get any response. I would never sign a contract with them nor recommend them.