Used D&D were excellent from start to finish.
Had been let down with previous estate agents in Stafford.
Nicola & Sarah were brilliant keeping us well informed and advising on updates.
Highly recommend using them for sales
Much appreciated one happy client
Karen... Read more
Seller
29th Jan 2025 (7 weeks ago)
T Smith
Went into Dourish and Day estate agents yesterday 19/12/24 looking for a wee bit of advice for my daughter as she is having to move out of her flat in Manchester before the end of her tenancy. The staff in penkridge shop are amazing (sorry for got your names)????they went above and beyond not only did they speak to my daughter on the phone from my mobile but they also gave her the advice she needed and told her to call back if she needed any other help.
If your looking to buy or sell a house these are you guys amazing.????????????????Thank you ????x... Read more
20th Dec 2024 (13 weeks ago)
R Meehan
Dourish and Day handled selling our home, and the onward purchase of our new property. I cannot recommend them enough. Andy at Dourish and Day and the sales progression team helped the entire journey, including one property dropping out, managing our buyers, chasing solicitors.
I'm really pleased with the approach and professionalism, giving us honest advice and taking as much stress out of the process as possible. A big thank you to the whole team.... Read more
Seller
23rd Oct 2024 (21 weeks ago)
D Clawley
What a team! Marketed our property with D&D after meeting Adam who took some superb photos & got our property online very quickly. Andrew dealt with the only viewing we had & subsequent offer & Clare worked her socks off to progress our sale, even though it wasn't always easy! Would definitely recommend ????... Read more
Seller
8th Sep 2024 (6 mo. ago)
S Lue
Dourish and Day made the process of selling our home very simple. They were efficient with communication and kept us in the loop throughout the process. Couldn’t fault them. They’re also open for longer hours than other estate agents so it is good when it’s a weekend/evening enquiry.... Read more
Seller
2nd Aug 2024 (7 mo. ago)
K Goog
We found the staff friendly and professional, and the service was reasonably priced. Being a local agent their knowledge was very helpful. They dealt with all viewings without us needing to be present. Calls to their Penkridge office were diverted to their central office, which was slightly frustrating but hasn't detracted overall to our review rating.... Read more
Seller
17th Mar 2024 (1 year ago)
Nicola Hart in the sales progression team was extremely on the ball throughout my sale.... Read more
Seller
24th Nov 2023 (1 year ago)
We should have been the new owners of this property but after having our offer accepted, sending in all of our personal information, the property being marked as sold, the agents sending the property sales information to our solicitor, the agents allowed another prospective buyer to make an offer which was subsequently accepted by the seller.
We now have solicitor fees and mortgage advisor charges to pay but no house!
DISGUSTING! It's about time the laws in England were changed! Put us off looking for another house now!... Read more
Buyer
24th May 2023 (1 year ago)
S Hardy
Dourish and Day have been fantastic throughout our first home buying journey from start to end. They always kept us informed, even when they hadn’t received an update themselves, and we can’t fault the service we received. Extremely quick to respond, we could always get through to someone, helped us to no end (including when our solicitors went a big rogue!), and were always happy to find the answers to our questions, both regarding the house and the house buying process. Both Steve and Aimee are also fantastic! 5??... Read more
Buyer
17th Mar 2023 (2 years ago)
T noon
Really good service, still disappointed we didn't get house though.... Read more
4th Mar 2022 (3 years ago)
Had an offer accepted on a property marketed by Dourish and Day was I told lies about the previous owner, the survey couldn't be done as the man couldn't gain access to the property, then had the property taken off the market and wasn't even notified by the estate agents well I wont be using them again the whole process has been a nightmare.... Read more
Buyer
19th Jul 2021 (3 years ago)
K rowley
Great experience buying with Doris and Day, excellent communication... Read more
Buyer
30th May 2021 (3 years ago)
V Bromley
We have used this estate to sell two houses and buy one. The service from start to finish on the intial sales dept to sales progression and then all that encompasses the purchase of the other property was excellent. Prompt, courteous, reasonablly priced and very friendly. We would not hesitate to recommend them to friends as well as use them again in the future if we needed too.... Read more
Seller
23rd Feb 2021 (4 years ago)
S Rogers
From start to finish the selling of our old house and purchasing of new house we were dealt with respect & humanity throughout, despite the global restrictions that were in place. Right from the first phone call we knew that Dourish & Day were the ones for us and made us feel at ease throughout the whole process. From the initial contract, to photos of our property & purchasing our new home we were thoroughly informed throughout. I could not recommend Dourish & Day enough!... Read more
Seller
23rd Feb 2021 (4 years ago)
E Aston
Amazing customer service for us as first time buyers... Read more
Buyer
19th Feb 2021 (4 years ago)
S Massey
Dourish & Day stand out from other agents with the service they offer, they remain exceptionally proactive at all stages. I have been very impressed with the team and would not hesitated to recommend them.... Read more
3rd Feb 2021 (4 years ago)
S Snape
Dourish and Day were absolutely brilliant. Andy was amazing with negotiating our purchase and we got our dream house at a great price. Nicola was brilliant with keeping us updated with the sale progress and it made us feel like we were being looked after. All the staff there were very responsive and it gave me confidence knowing we were in good hands. I would highly recommend ????... Read more
Buyer
3rd Sep 2020 (4 years ago)
C Cross
Dourish & Day have been friendly and professional throughout. They kept in touch regularly, even during the pandemic, and offered helpful suggestions which resulted in a sale. It is clear why they have won awards for their service.... Read more
Seller
29th Jul 2020 (4 years ago)
A Bougourd
Extremely helpful throughout the whole process despite it being a long and complicated sale Clare was really helpful and professional from the very beginning. Thank you to all the team.... Read more
Seller
16th Jul 2020 (4 years ago)
Nika
Sadly not very professional experience. Enough viewings but do not listen to customers - send people to view when they are not even on market as we have asked, also not kept us updated with property we were going to buy - they sold it before letting us know. Please do not use them if you want an agent you can trust - great promises but sadly no delivery.... Read more
12th Oct 2019 (5 years ago)
D Smith
A special thanks to Nicola and Clare for sticking with us through our protracted sale. With a long chain, we needed all of the sellers to align and the office team helped to ensure that this happened. Thanks again!... Read more
Seller
28th Sep 2019 (5 years ago)
T Bebb
Second house sold in as many years at the full asking price through Dourish and Day. The latest was a very stressful one, however throughout the process D & D were excellent. Special thanks to Andrew Downing who as always went above and beyond to ensure they got the sale and Nicola from the Penkridge branch. Nicola was professional throughout and made the dealings with D & D a joy, she kept us informed and negotiated through some difficult moments with our buyers, she really is a credit to Dourish and Day and I expect to see her going places in the business. Thanks again to everyone at Dourish and Day Stafford and Penkridge 10/10 again. - Tim Bebb... Read more
Seller
25th Jul 2019 (5 years ago)
B pope
I was very expressed with the girls at the Penkridge Branch "Claire McKieman" & Nicky. We had great laughs together while dealing with the property, I really appreciate, support, care they provided. Well done, girls you make a great team. From bea pope.... Read more
19th Feb 2019 (6 years ago)
D Dzirasa-Payne
Highly Recommended! If you want to Purchase or Sell a property I can say from our experience that Dourish & Day 'Go that extra mile' by looking after you. The staff have been very friendly, helpful with good communications which is VERY important when negotiating large sums of money. BIG Thank you Dourish & Day, to the Penkridge and Stafford Office for providing wonderful support with the swift purchase of what is now our new family home in October 2018.... Read more
Buyer
5th Dec 2018 (6 years ago)
L Bagley-Bramwell
Sold our little cottage very quickly. Thank you to Nicola Hart for all your help. You were wonderful and pleasure to work with. Nothing was too much trouble. Thank you. Highly recommended ????... Read more
Seller
7th Nov 2018 (6 years ago)