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Estate Agents in Newbury
Downer & Co - Newbury

Downer & Co - Newbury

4.5

157 reviews

Opens tomorrow at 9:00am

44 Cheap Street, Newbury, RG14 5BX

Since 1988, the team at Downer & Co has been selling properties in Newbury and surrounding villages. We understand your property is possibly your most valuable asset. You want an agent you can trust, has a proven track record and reflects your own values. We pride ourselves on our friendly, non-corporate yet professional approach and unashamedly consider ourselves to be superb negotiators. Simply put, we love what we do. We value great relationships built with our clients over the years.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Downer & Co - Newbury Reviews (157)

Have you used this agent?

G Chandler

Where to start...We had an appauling service from another estate agent, and by the time we contacted Downers, I had reeached the end of my tether. I was not sure if we were heading into more of the same. However, Downers have been an absolute tonic. Nicky Padbury, being the first person I spoke to, kindly listened to all my worries (almost like some kind of therapist and poor lady), and she put me at ease right away. Nicky then introduced us to Richard. Richard took control and eased us through the marketing and sale of our house in a most professional manner. The photography was excellent; Richard took his time and picked the best weather to take the best shots. Once the brocure has been approved, bookings for viewings started coming through in volume. We had more booked in the first couple of days than we had seen in 3 months from our previous estate agent. The house sold within 10 days of hitting the market with Downer. We really could not be more pleased. Thanks also go to Fraser, who kept us informed of progress and was happy to answer any queeries we had as things moved forward. What a great team!... Read more

22nd Oct 2024 (6 weeks ago)

M Barrow

I used Downer and Co to sell my house earlier this year. I was very happy with the service from Richard and the team. Communication throughout the entire process was excellent. I'd highly recommended Downer and Co if you're looking for an agent in the Newbury area.... Read more

8th Oct 2024 (8 weeks ago)

J

We viewed a property that had tenants during the viewing that we ultimately decided to let. We signed the lease on the 7th of September and didn’t initially notice the disgusting state of the house as we didn’t move in until the 16th of September. With the tenants gone, it was very obvious and very evident it was filthy and many things were broken. With the property inventory I had five working days to annotate the document and return to them so my concerns could be documented. I reached out to Downer and Co to inform them basically the entire report was incorrect and possibly before the previous tenants and was hoping they could send someone out that could capture the true state of the property accurately. I was given the name and email address of the property manager responsible for the house. I emailed her, she was on holiday for a week. After not hearing back past the date of her return, I phoned again and eventually was told someone else named was the property manager. I was then told ‘sorry the property isn’t as clean as you’d hoped’ and I should have reported this within five working days, which I had. Eventually after much hassle, I’ve been offered two hours of a cleaner apparently employed by Downer and Co. When I was eventually contacted about booking the cleaning, I was given a choice of two dates which weren’t convenient then was basically being treated as if they were doing me such an incredible favour for coming to correct the ‘missed areas’. I own a property I currently let and have rented several in my lifetime. The property wasn’t cleaned to a professional or domestic standard or frankly at all and I think Downer and Co should be embarrassed. This is not acceptable. I never expected this property to be immaculate or perfect. However I think moving into a property with broken glass in a cabinet and the previous tenant's hair and toothpaste in all the drains and sinks is too much. Please see attached pictures from this £2200 pcm property and be careful letting from Downer and Co.... Read more

1st Oct 2024 (9 weeks ago)

murphyyy1234

Downer & Co were our property managers for 6 years for our flat, and they were always so helpful, responsive and efficient. Any issue we had was resolved as quickly as possible (the landlords were great too!) and I would definitely use them for renting/selling again in the future. Friendly team and all around great company!... Read more

10th Sep 2024 (12 weeks ago)

P Dhariwal

Dealing with Downers was really simple and straightforward. Leo Downer in particular was always helpful, professional and responsive. He provided expert guidance on pricing, great sales negotiation and exceptional service. Could not have asked for better!... Read more

8th Sep 2024 (13 weeks ago)

G Currie

Downer & Co guided us through our property purchase earlier this year, and we recommend them 100% to anyone interested in selling, renting or buying. A very friendly and passionate team with a special thanks to Fraser and Stuart, who both helped us through the process with experienced hands.... Read more

28th Aug 2024 (14 weeks ago)

M S.

We had a viewing scheduled before buying the house. Unfortunately Leo Downer did not show up, did not call, did not apologise, very rude and arrogant person. There is also a very unprofessional person in the office like Nicky Padbury. Avoid this agency! They have no respect for time and people. ZERO STARS !... Read more

21st Aug 2024 (15 weeks ago)

C Grant

My name is Colette Grant and I am extremely happy with the way Downer & Co helped me with my new home. Struart from the Thatcham branch went out of his way as he knew how much I wanted the house. It was a long process but it wasn’t on there side it was on my buyers. I so appreciate everything Struart did for me. So can tell he loves his job and he’s goes that extra mile for his clients. So recommend Downer & Co... Read more

10th Aug 2024 (17 weeks ago)

Anonymous Homeseller

Downers were very professional, personal and courteous.... Read more

9th Aug 2024 (17 weeks ago)

Anonymous Homeseller

They kept us hanging on with a potential buyer who obviously wasn’t going to buy and withdrew after 6 months. We gave Downers the required 4 weeks notice they asked for, and they immediately (same day) withdrew our advert on Rightmove and took down the For Sale sign. They said we would still need to pay them if we found a buyer during that 4 weeks. We eventually sold without an estate agent.... Read more

23rd Jul 2024 (19 weeks ago)

Anonymous Homeseller

Definitely the best estate agent we have used for selling a property. The attention to detail is by far the best. Helpful, understanding and very efficient. Sold subject to contract within a week!... Read more

19th Jul 2024 (20 weeks ago)

K Tallon

Leo downer went above and beyond to help us buy our first home, his knowledge and expertise was impeccable,always returned my calls and kept us up to date, fantastic service and a great asset to your company, I would recommend him 100% if your ever selling , buying or renting, again could not fault the service I received thank you Leo Keith tallon ????????... Read more

28th Jun 2024 (23 weeks ago)

M Randle

Downer and co staff were always helpful and professional. They dealt effectively with any issue with my flat. No complaints at all. M. Randle... Read more

13th Jun 2024 (25 weeks ago)

R Frayling

Very pleased with Richard & the team, my sale was a little while back now but have just got around to writing a review. Communication was excellent and service was great!... Read more

12th Jun 2024 (25 weeks ago)

Anonymous Homeseller

Did everything they said they would, and sold within the first week.... Read more

21st May 2024 (6 mo. ago)

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