A Maddocks
Amazing staff.Thankyou for completing in 7 weeks.You were great.Absolutely nothing too much.... Read more
18th Nov 2024 (12 weeks ago)
A Edge
We've just finished the process of buying our first home, and it’s been quite the experience - unfortunately, not in a good way, thanks to Duncan Raistrick Estate Agents. They have been, without a doubt, the worst estate agents my partner and I have ever dealt with. Their customer service team is incredibly rude, and the agent showing the properties didn’t even give us the full 30-minute slot we booked, leaving 20 minutes in and locking up behind them!
We put in offers on two properties, slightly below the asking price, and were made to feel foolish for even considering it. If you're thinking about buying or selling a property, steer clear of Duncan Raistrick - I wouldn't recommend them to anyone.
On the other hand, if you're looking for a great team to work with, we highly recommend Butson Real Estate. They give you plenty of time during viewings and have the best customer service we’ve experienced!... Read more
Buyer
22nd Oct 2024 (16 weeks ago)
I found this agency to be very professional. The communication was excellent. Kept me informed re viewers and pricing strategy.... Read more
Seller
10th Oct 2024 (18 weeks ago)
R Donati
Extremely poor experience and lack of professionalism. Had a viewing booked for 4 pm today. I notified the estate agent that I would’ve arrived 10 mins late, and it turns out the estate agents not only could not accommodate a really short delay and do the viewing at 4:10 pm instead, but they couldn’t have done 4 pm either due to staff constraints and poor communication with the property management agency. And they made it seem like it was my delay that was the issue, when actually 4 pm wouldn’t have been possible from the start. However, what is most upsetting to me is that they only called to inform me when I was on the train already to go and see the property - a 4 hour journey. And after the day before the viewing was confirmed again over the phone. So it’s honestly beyond comprehension to me how a short delay could be met with such intransigence. The viewing would’ve lasted more than 10 minutes anyway - this is just ridiculous.... Read more
19th Apr 2024 (9 mo. ago)
Very pleasant,efficient and knowledgable... Read more
Seller
10th Apr 2024 (10 mo. ago)
B paw
Very unprofessional staff... Read more
12th Mar 2024 (10 mo. ago)
Z Shenton
We have just sold our home with Raistrick, and we can't thank them enough for their care and helpful guidance with the sale. The team at the office and Steve really had a lot of time for us, and really helped the process go so well. We're moving abroad now, but if we were staying local we'd definitely be choosing Raistrick! thanks again... Read more
Seller
1st Mar 2024 (11 mo. ago)
Duncan Raistrick are always available to take your call 7 days a week. We have also been able to contact them through Facebook out of hours and they have resolved our issues as soon as they can.... Read more
Seller
1st Mar 2024 (11 mo. ago)
My sale hasn't yet completed but I have a buyer and Duncan Raistrick have been great so far. From the day I got in touch, Steve made himself available asap, has answered emails at 9pm and has shared the viewings with us. Great communication from him and the office and no issues.... Read more
Seller
3rd Jan 2024 (1 year ago)
M wood
Have some bargain properties for sale... Read more
19th Nov 2023 (1 year ago)
J C
Sold my house in 3 weeks to the day, highly recommend... Read more
Seller
7th Nov 2023 (1 year ago)
X Zhang
Very good staff above very good. Thank you.... Read more
31st Mar 2023 (1 year ago)
C Thompson
Worst estate agents in blackpool.... Read more
11th Aug 2022 (2 years ago)
Very helpful in all Ways ... Read more
Seller
19th Apr 2022 (2 years ago)
R Brown
I have used Duncan rastrick Estate agents 3 times in last few years service has all ways been brilliant, would recommend them 100% Rob brown... Read more
4th Apr 2022 (2 years ago)
C TheCrop
Twice now I’ve phoned about properties advertised on Rightmove, only to be told in a very abrupt manner ‘sorry, it’s sold’ (over a week ago in this instance, apparently, and it’s STILL not been marked as sold). I shan’t bother again. It’s a shame though, we are wanting to sell 3 properties also, and I’d heard good things, but being treated poorly as a buyer has lost them my business as a seller.... Read more
Seller
8th Mar 2022 (2 years ago)
Have sold afew houses with Duncan raistrick , we are very happy with Steve and his staff they are all amazing that’s why we always use them.... Read more
Seller
17th Feb 2022 (2 years ago)
P Mehta
Great service very helpful staff definitely use again ????... Read more
7th Nov 2021 (3 years ago)
C Blundell
Fantastic team and Steve really does go above and beyond always in contact even outside office hours. Would really recommend even if you live outside the Blackpool area.... Read more
24th Oct 2021 (3 years ago)
S Croft
Excellent service at a fair price.... Read more
12th Oct 2021 (3 years ago)
T Majid
I can't recommend Duncan Raistric enough. Right from the go they have been super helpful. They have gone above and beyond what they needed to. Always available to answer questions. They were very knowledgeable with how solicitors operate and were able to offer us advice too. Very professional and always kept us in the loop. Steve in particular has assisted every step of the way! Definitely recommend.... Read more
16th Sep 2021 (3 years ago)
Bought a house today from Duncan raistrick. What a great experience. We were late due to the motorway problems and they hung on for us. Then came back to show us a second time at a drop of a hat. Steve was very Helpful and professional. Great company to deal with.... Read more
Buyer
4th Sep 2021 (3 years ago)
L Barnacle
Just like to say a big thank you to Steve at DR estate. He kept us updated throughout providing an extremely professional service,going that extra mile. Having been disappointed in the service provided by previous estate agents in Blackpool it was refreshing to find someone who was committed to providing a successful conclusion to the sale of our property.
I would recommend DR estate agents unreservedly and would advise anyone wanting to sell property to seriously consider allowing DR to handle the sale in the knowledge they would not be disappointed.
Rita... Read more
Seller
10th Aug 2021 (3 years ago)
J Curtis
Have only spoken to Duncan a few times, but he was polite and knowledgeable.... Read more
27th Mar 2021 (3 years ago)
W Cartlidge
A very professional firm.
Very nice people to work with and sorted my property out for me.
Would not hesitate to use them again.... Read more
15th Dec 2020 (4 years ago)
A parvin-blackstone
They seem either completely unorganised or something fishy is happening.
We have enquired about a property they have been advertising as up for sale from april 2020 until dec 2020 ( lomond avenue) but they say it's under offer each time, we have also phoned about 2 other properties and both times told they are not actually available anymore whilst still up on the web sites.
Edit*
Called today again about a property advertised as for sale and told it sold a month ago, so stand by my original statement either so unorganised they can't mark a property as sold or something odd is going on... Read more
Buyer
14th Dec 2020 (4 years ago)
J Berry
Excellent, efficient and reliable service, would use again... Read more
2nd Dec 2020 (4 years ago)
L danson
On the ball with houses for sale good service by phone... Read more
26th May 2020 (4 years ago)
H E
Brilliant agents, work hard and get the job done. They have been around for decades and have professional staff and the results speak for themselves. We received a 5* service... Read more
28th Mar 2020 (4 years ago)
C M
House sold in 2 days. Proficient, friendly and all around excellent service. Would definitely use the again.... Read more
Seller
31st Jan 2020 (5 years ago)
D GREEN
Had to ask for a sign to be put up after 3 weeks, came to take photos and I asked for EPC person to come with him, no that never happened, had a viewing and asked for a reminder day before, no that never happened, "they said that I might of remembered, mmmmmm" day of viewing never checked if viewers was coming, never arrived and no follow up after viewing, what was I paying this estate agent for, anyway, now taken off after only a month, totally non professional... Read more
23rd Jan 2020 (5 years ago)
A Kilding
I have never sold a house living hundreds of miles away from the property. Duncan Raistrick's staff went above a good standard. I simply can't thank the staff from administration to property vendors enough. From putting the property on the market to completion was 4 weeks. I would definitely recommend this estate agency. The staff worked exceptionally well with solicitors and surveyors to achieve a market valuation sale.... Read more
Seller
26th Oct 2019 (5 years ago)
T Sutherland-king
Reliable and good rates... Read more
17th Oct 2019 (5 years ago)
M Lee
Wonderful and attentive staff.
Very efficient service. Would defo recommend!... Read more
15th Aug 2019 (5 years ago)
R Johnson
B goo?... Read more
5th Aug 2019 (5 years ago)
G McMillan
Offer accepted subject to contract. Don't expect the property to show under offer on rightmove.
Offers still put to vendor all of which makes for a untrustworthy relationship. This is fine but why should potential buyers have any faith or trust in both Duncan Raistrick of The vendor if this takes place.
Plenty of other estate agents who are a little more reasonable in dealing with potential buyers....once bitten.... Read more
Buyer
5th Sep 2018 (6 years ago)
F Baker
Brilliant down to earth service, very professional... Read more
17th Apr 2018 (6 years ago)