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- Elwell Taylor - Chelmsford
Elwell Taylor - Chelmsford
Opens tomorrow at 9:00am
65 New London RoadChelmsford, CM2 0ND
Elwell Taylor Chelmsford are an estate agent in Chelmsford. They mainly list properties in CM2, CM3 and CM4. Over the last 6 months, they've listed 4 properties, with 5 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Elwell Taylor - Chelmsford Reviews (129)
Have you used this agent?
89%
2%
1%
1%
8%
L Yarnall
I am not one to write bad reviews, however I am in shock with how badly I was treated & spoken to at Elwell Taylor. I contacted them about letting a commercial property for my small but fast growing business. I found a property that I liked and wanted to arrange a viewing. While the ladies that answered the phone were super helpful and friendly I was then unfortunately handed over to a gentleman named Sam Oliver. I explained to Sam that I was very interested in said property and I wanted to arrange a viewing, I had to wait 5 days to view this property as “ they don’t work weekends” which he abruptly told me on the phone & he couldn’t do the next working day either!
I explained that the market is very hard to get into at the moment & things are being sold very quickly so I’m worried that I will miss out hence why I wanted to view the property earlier than 5 days time, he had no compassion on the phone and I felt like I was being spoken to like a child.
I patiently waited until Tuesday (today) with hopes that his “bad mood” and “ bad customer service” was just one time thing as I can understand the last time I spoke to him was a Friday afternoon so he just wanted to get home. This wasn’t the case, I arrived at said property today and wasn’t even greeted, he didn’t introduce himself ( I had to find his name on your website). He didn’t talk me around the property and didn’t even know the answers to my very simple questions such as “where are the toilets located” “what are the business rates”. You would hope as an estate agent showing you around a place that they deal with they would know the answers! Shocking!
Furthermore he proceeded to talk down to me and say that this “premises isn’t for me” and tried to say the he had told me that on the phone which he didn’t, I feel sorry for the person that owns this property as he wasn’t very good at selling it to me!
After looking around the premises with no help or little information, I decided that even if it was for me I wouldn’t ever go for it if I had to deal with Ellwell Taylor again! It’s a shame that from day one It wasn’t a friendly experience, I felt like I was a burden to them! Rather than a customer who is wanting to pay good money for a property and generally needed information and help with finding a premises.
He really let the company down with the way he spoke and the way he comes across! I run my own business and would be appalled if my team members spoke to clients like that!
My complaint is simply the customer service and has nothing to do with the properties that I looked at, like I said even if I found my dream premises I wouldn’t even go for it if I had to deal with him!
Such a shame!
14th Nov 2023 (23 weeks ago)
D Dumitruc
Very nice stuff
29th Jun 2023 (9 mo. ago)
G Murray
We purchased premises dealing with Sam Oliver. He was very professional, polite and responded immediately to any communications. Mid Essex Buddhist Centre.
28th Apr 2023 (11 mo. ago)
J Gray
The team at Elwell Taylor have been nothing but helpful and supportive of us as tenants. They work with our landlord to ensure that we are well looked after. We would highly recommend them as letting agents! :)
26th Apr 2023 (11 mo. ago)
S Garrod
The team at Elwell Taylor did a great job in marketing my rental property. Everthing was efficiently dealt with and I received excellent communication throughout. The whole process from the first meeting at the property for the photos to signing an agreement with a reference checked tennant was completed within two weeks. Thanks.
23rd Apr 2023 (1 year ago)
A Cooney
From the moment I made an enquiry regarding a rental property via Right Move, everyone has been so efficient, pro active and friendly.
We have rented for a long time and worked with lots of estate agents but there’s something different about these guys; it feels genuine and as though they will go that extra mile for the tenant which isn’t always the case!
Thank you all for all of your help so far and looking forward to working with you moving forward.
Wouldn’t hesitate to recommend this estate agency to anyone.
22nd Apr 2023 (1 year ago)
H Malek
Super helpful and clear in giving me directions on what to do, quick turnaround times for responses, and super kind team.
18th Apr 2023 (1 year ago)
R Kaile
I was able to rent the property that i lived in thanks to Elwell Taylor. Helen and the team are amazing, the letting process was seamless from start to end of tenancy. If there were any needs, communication has always been outstanding, extremely friendly and helpful and always felt truly looked after. I would highly recommend any tenant to let a property through Elwell Taylor.
17th Apr 2023 (1 year ago)
R Phillips
I have been renting through Elwell Taylor for over a year and have always been impressed with how helpful Helen and the team are. Easy to contact and talk to and very helpful. Highly recommended!
14th Apr 2023 (1 year ago)
S Allen
Excellent service from start to finish. Well organised and in a very professional and friendly manner. Would highly recommend
13th Apr 2023 (1 year ago)
D Twyman
We used to rent a successful bar through Elwell Taylor, we are now the owners of the bar. They collected rent and we always found them helpful and professional. We also own residential properties and Helen has always been very helpful with advice when required.
4th Apr 2023 (1 year ago)
A Enforcement
We have been working with Elwell Taylor for a couple of years now and always found the company and their staff very friendly and efficient, special thank you to Helen for all her great work. Would highly recommend this company.
25th Mar 2023 (1 year ago)
D Górska
We have rented through Ellwell Taylor now for over 3 years and we have always been very satisfied with how helpful everyone is! We now just completed the purchase of the property that we was renting and we couldn’t be happier with how easy Helen made this whole process for us! I couldn’t recommend Ellwell Taylor enough!
24th Mar 2023 (1 year ago)
A Horsnell
I have been working for Elwell Taylor for the past 6 months as a sub contractor, having been introduced by Joanne. I find them extremely professional, communication is great, they’re always a phone call away if any problems arise.
Payments are always on time, if not early and all is going well so far.
Highly recommend.
23rd Mar 2023 (1 year ago)
D Tovey
I've used Elwell Taylor for lettings management for 15 years and they have provided a great service at a reasonable price, but more than that, they made it easy. Easy to contact, easy to talk to and very helpful if (when) any property issues arise. And having just sold the property they were brilliant with that too!
22nd Mar 2023 (1 year ago)
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