J G
Emma from the Chelmsford office has been fantastic from the first meeting we had when we viewed a new build home. She clearly knew the market and the area to give us the best guidance to put in a successful offer on our new home. The building site was very restricted for additional viewings, but Emma was very cooperative for us to gain access, and for trades to arrange dates with her to measure up. Invaluable for us to have a successful and easy move. Thank you Emma, you really did make the difference to our purchase.... Read more
Buyer
4th Dec 2021 (3 years ago)
D Tresadern
Karl and his team have been excellent through the whole process of selling our home. In what at times has been a stressful process they have guided us with their experience and professionalism. A special thank you to Amar Ashton for her consistent positive attitude with the exchange/ completion.
I can highly recommend Savills. Thank you.... Read more
Seller
1st Dec 2021 (3 years ago)
G Lopez
Emma was absolutely brilliant. She supported us through some difficult stressful times & was always efficient & professional. She responded to calls & emails promptly and worked really hard to communicate with the chain and ensure we ended up moving to our lovely home.
Whenever we wanted to view the house she went out of her way to accommodate us.
We would highly recommend Savills & especially Emma.
Thank you so much for everything.... Read more
Buyer
9th Aug 2021 (3 years ago)
Karl Manning and his team did a spectacular job vetting and encouraging prospects. Wished we had used them straight away as we wasted 4 months with another agent.... Read more
Seller
27th Jul 2021 (3 years ago)
F Rudd
Phoebe was attentive, friendly and proactive in helping us to buy our house. We had a strict deadline and she was able to work with that and help keep things moving. She was a pleasure to work with. Thank you Phoebe!... Read more
Buyer
30th Jun 2021 (3 years ago)
A Adams
Great quality of service .
Always dealt with quickly and effectively.
Nice team of friendly voices at the end of the phone.
Would recommend.... Read more
8th Jun 2021 (3 years ago)
A Bigley
From the moment Karl Manning contacted me until contracts were exchanged, I was impressed by the knowledge, efficiency and professionalism of him and his team.... Read more
Seller
7th Jun 2021 (3 years ago)
A Mckenzie
Fantastic sales team, quick to respond to your queries. I highly recommends Savills.... Read more
27th Apr 2021 (3 years ago)
G Lopez
Emma was absolutely brilliant. She supported us through some difficult stressful times & was always efficient & professional. She responded to calls & emails promptly and worked really hard to communicate with the chain and ensure we ended up moving to our lovely home.
Whenever we wanted to view the house she went out of her way to accommodate us.
We would highly recommend Savills & especially Emma.
Thank you so much for everything.... Read more
Buyer
4th Mar 2021 (3 years ago)
A Adams
Great quality of service .
Always dealt with quickly and effectively.
Nice team of friendly voices at the end of the phone.
Would recommend.... Read more
3rd Mar 2021 (3 years ago)
N Archer
Having never owned a home before the red tape and processes were completely alien to us thankfully Savills hand-held us along the way & were never to busy to tend to our needs.
Martin of Savills, was the onsite presence at the new development we were buying on and was incredibly knowledgeable on both the development & logistics surrounding it's completion. Martin left us with direct contact info from our first visit to the site and was always extremely responsive whenever we had a query (sometimes even on his days off - I'm sure he wont thank me for stating that publicly of course!).
The purchase of our new home was delayed on a couple of occasions but when the time came Savills went tooth & nail with the developer of the site to ensure our best interests were never forgotten.
In the end all parties were rallied together to ensure a smooth completion & move on the 18th of December which allowed us to celebrate our daughters 1st birthday on the 23rd and Christmas swiftly after.
Savills time & again proved to be pro-active & forthcoming in their approach to the acquisition of our new home - we highly recommend them!... Read more
Buyer
4th Jan 2021 (4 years ago)
L Percival
As buyers we received really good help and assistance from Amar. We appreciated the way she responded to our questions quickly and kept us in the loop when she was chasing and liaising with others up and down the chain. We wouldn’t hesitate to recommend Savills to anyone.... Read more
Buyer
8th Dec 2020 (4 years ago)
V Devaraajhan
It is a pleasure to feedback about Emma South. Emma has been brilliant from the beginning of our home search. She was very informative and open to listen to our requirements. If it was not Emma, we’d have never got our dream home. She never hesitated to show homes even if it was above our budget. In fact, the home we bought through Emma was not on our budget and never came up on our searches. This is what we expect from an estate agent to show us the available properties and that would help home owners to change their view. She was very instrumental to make sure each and every phase of our buying process go through. E She even went one step further to check all parties concerned in my transaction and followed them up on regular basis. Emma is one of those people who are pillars of an organisation and to be noted for future leadership role. I remember she answered and updated us whilst she was on vacation.
I thank Emma for her work on our house buy. I wish her the best on her future endeavours. Emma is an asset to your company. Dot.... Read more
Buyer
16th Nov 2020 (4 years ago)
S Croft
Tried to view a property, took details and said would call to arrange. Never heard again and see property under offer. Doesn't take much to text, call or email, very rude. Agents need to remember that everyone is a potential future client.... Read more
3rd Oct 2020 (4 years ago)
A Patel
Savills have been brilliant throughout the sale of our house under the most extreme circumstances any of us have had to experience! Firstly Phaedra and then Amar especially have been tremendously helpful, extremely professional and have communicated most efficiently too. We cannot thank them enough for all that they have done!... Read more
Seller
29th Sep 2020 (4 years ago)
A Walker
Excellent service from Savilles, most especially from Amar Ashton who kept us informed at every stage of our purchase. We would most definitely recommend this company for its professionalism, helpful staff and after sales service.
Thank you very much.
Anne and Raymond... Read more
Buyer
12th May 2020 (4 years ago)
A Lipscomb
We are very impressed with the service & care we received during the difficult time of selling our house which in we had lived for 35 years. The process was handled smoothly by Savills, in particular by Phaedra Howard & Amar Ashton. Despite our first buyers pulling out Savills found us new buyers within a couple of weeks who completed the purchase. We then had to deal with difficulties associated with Covid 19 & lockdown. Phaedra & Amar were extremely supportive & always available to answer all our queries. Phoebe was also very helpful as were all the other staff we dealt with.... Read more
Seller
30th Apr 2020 (4 years ago)
G Marriott
Savills were the agent selling the house we ended up purchasing. As such they technically worked for the sellers not us, at no point did it feel like that. Amar was the main reason the chain succeeded and completion finally happened. She appeared fully committed to both the sellers and us, she kept great communication lines with our estate agents (we wish we had chosen Savills but had not) all solicitors and the sellers. She was calm, honest and focused throughout.
If we could award 6 stars we would !... Read more
Buyer
29th Mar 2020 (4 years ago)
P Donaldson
2019 was a challenging year to be selling my parents property. I can't thank the Savills team - Phaedra, Amar, Phoebe, Jan and Linda - enough for their professionalism and calm support through the whole process. They never failed to communicate fully, and kept me up-to-date with all developments. It was great that we were able to complete the sale in December. I have no hesitation in recommending the Savills Chelmsford team.... Read more
Seller
29th Feb 2020 (4 years ago)
R D
Very helpful and friendly team, nothing too much trouble from start to finish.
They made the whole buying experience stress free.... Read more
Buyer
30th Jan 2020 (4 years ago)
J Lomas
Very professional and excellent attention when selling our property. would thoroughly recommend Phadra Howard... Read more
Seller
30th Oct 2019 (5 years ago)
H Abdulla
Recently bought an apartment from Savills, Emma South dealt with the whole procedure from start to finish. She really made choosing my first apartment so much easier. She was extremely helpful and was always happy to answer any questions i may have had. Allowing me to view the place at short notice which was very helpful in making the decision easier. She went out of her way and I am very grateful for that. For my next purchase i do hope it would be as easy as this one has been.... Read more
Buyer
15th Oct 2019 (5 years ago)
B Scanes
Fantastic experience all round. Particular mention to Amar and Phoebe, who sorted everything out for us right from the start to finish, all queries were answered the same day and solicitors and vendors dealt with immediately. You might spend a little more working with Savills but for us, these two were worth their weight in gold. Thank you.... Read more
Buyer
15th Oct 2019 (5 years ago)
M Palmer
Fantastic!m place to deal with!!! Emma was brilliant and constantly in touch with us every step of the way, we was first time buyers and almost needed our hand held and she done just that! She always tried to put the pressure in when needed (we wanted to complete quickly). Emma and Savills are brilliant....EMMA In particular is wonderful and a pleasure to deal with and will be recommending her for sure... Read more
Buyer
12th Oct 2019 (5 years ago)
C sharp
Having tried using other local estate agents Savills proved to be the company to go with. They knew the market better than any other agents in respect of price and suitable potential buyers.
We must thank Amar for her professionalism and for being so approachable. She always followed up any issues immediately and remained friendly throughout. I don't think you could better the service she gave to us.
Thank you so much Amar.... Read more
Seller
12th Jul 2019 (5 years ago)
V Morris
Phaedra and her team were extremely professional and supportive throughout the whole process in my situation. Could not fault them ! I would definitely use Savills again.... Read more
6th Jul 2019 (5 years ago)
N Brewer
I was recommended Savills after I had been trying to sell my Mother's very old house via another agent. The house was a 2* listed building and the market for such a property is very specialist. Savills introduced a sense of realism into the process reflecting both the state of the market at that time and the type of building that was being sold. Throughout the process I found the staff at Savills extremely friendly, professional and proactive and managed to sell the property for an acceptable price. I would certainly recommend Savills and would use them myself in the future.... Read more
Seller
3rd Jul 2019 (5 years ago)
Suddens
Extremely helpful and knowledgeable. Helped us to find the house of our dreams, and helped throughout the purchase process to act as an intermediary when needed between us, the sellers and the solicitors on both sides. Would highly recommend Stephen and his team.... Read more
Buyer
23rd Jun 2019 (5 years ago)
B wu
As first time buyers the support we received from Savills was superb. Amar Ashton in particular was wonderful, quick to respond with clear and useful advice as well as being personable and personal at all times.... Read more
Buyer
11th Jun 2019 (5 years ago)
A Hitch
The Residential team came across as being very professional from the first meeting and this continued throughout. Regular updates, accompanied viewings by persons who you would want to buy from all add to a great service. I was very relaxed in leaving my property in these safe hands.... Read more
Seller
5th Jun 2019 (5 years ago)
A Wright
We found ourselves in the position of having to sell my late Father in Law's home. This is as all will understand a strange experience. The team at Savills in Chelmsford could not have made the process any smoother. Many thanks for your help and professionalism throughout.... Read more
Seller
2nd Apr 2019 (5 years ago)
S Hawkins
Amar was great support for us in what was a complicated and time pressured house purchase. She went out of her way countless times to help us and we’d recommend her to anyone. Thank you so much!... Read more
Buyer
27th Feb 2019 (5 years ago)
G Lewis
Phaedra was a pleasure to work with throughout the process in what was a delicate situation and a challenging property to sell. She is extremely professional and knowledgeable and went way beyond the call of duty numerous times to help me as much as possible, particularly as I live overseas. I couldn't recommend Phaedra & Savills any more, I will definitely ask for their guidance and expertise going forward.... Read more
Seller
27th Feb 2019 (5 years ago)
D Chapman
Moving home is a stressful experience but the support and professionalism of Phaedra, Amar, Jan and the Savills team from the very start of the process instilled in us confidence that we would achieve our aims. We highly recommend their services.... Read more
13th Feb 2019 (5 years ago)
N Campaigner
Great service - went way beyond any other agent we have encountered. Office was super organised and staff were well trained and professional. The move in box was a wonderful surprise and was greatly appreciated as were the extra visits to our new home in advance of exchange to measure up etc (even on a weekend). I would highly recommend.... Read more
15th Jan 2019 (6 years ago)
D Holmes
The residential sales team all went the extra mile to achieve a successful sale. Good communication and clear advice all the way through.... Read more
Seller
8th Jan 2019 (6 years ago)
K Smith
Amar was always helpful and made the process so much easier.... Read more
30th Nov 2018 (6 years ago)
J Suncity
Brilliant service!... Read more
26th Mar 2018 (6 years ago)
A Louth
Great Service - made the process very easy! 1st time I'd used them but have been really impressed. The office works well together so if someone is off it doesn't slow up the information flow. Really happy!!... Read more
10th Feb 2018 (6 years ago)
R Yuan-Riches
First time dealing with Savills Chelmsford, from initial viewing arrangement all the way to the stage of completion of purchase, it has left us with very comfortable feeling for their professionalism, trustworthiness and thoroughness in their practices. Most importantly, even after the completion of purchase, the staff, particularly Phaedra (from Sales Dept), are still willing, ready to help/advise with our further inquires relating to the property, really impressed with her professional approach.... Read more
Buyer
31st Jan 2018 (6 years ago)