M Simonian
Worked with Cat! 5 Stars!... Read more
26th May 2024 (8 mo. ago)
E Bedyak
Rent a nice flat last year with Caterina’s help. She was very helpful and attentive. Highly recommend this agency and Caterina as a good professional.... Read more
Tenant
25th May 2024 (8 mo. ago)
L Lee
Staff at Excel Property Services are helpful and responsive. They manage to help me secure tenants within a reasonable period too.... Read more
Landlord
24th May 2024 (8 mo. ago)
A Harte
Mao & Harry are excellent and I am so happy with Excel. They are reliable, prompt, and warm.... Read more
24th May 2024 (8 mo. ago)
S Kaplan
Ismahaan called me directly and take all my détails
Very professional and reactive
Thank you very much... Read more
23rd May 2024 (8 mo. ago)
S Rua
Caterina has been absolutely amazing, on helping my flatmate and I finding our next home in London - in such tough times. She took all our criteria into consideration, and although the right property for us didn't come available yet, she is keeping an eye on the market and making constant follow up, which is reassuring, not to mention her availability to go into the properties, prior to viewings, to record videos, which always speeds things up. Truly going above and beyond. I'd definitely recommend her services and support to friends I know are looking for their next home in the NW3 area. Thanks Caterina!... Read more
15th Apr 2024 (9 mo. ago)
L Han
Fast communications and excellent customer service!... Read more
15th Apr 2024 (9 mo. ago)
A Leibovici
I found Excel to be the most responsive and reliable agency around... Read more
11th Apr 2024 (9 mo. ago)
M kaushiva
Caterina Reigl was very proactive in helping me find an apartment to rent. She arranged for a viewing after her working hours as I could not make it earlier due to work, answered all my questions and ensured I had all the paperwork in time for my tenancy to begin. I would highly recommend Caterina to anyone looking to rent a property in this area... Read more
Tenant
24th Mar 2024 (10 mo. ago)
I Tanirbergenova
I have worked with Cat, she very friendly and honest agent. She gives all information in advance unlike few other agencies. It was easy and efficient to work with her. Very professional.... Read more
1st Feb 2024 (1 year ago)
D Sudhir
I would like to take this opportunity to thank Caterina who was an incredible help to my husband and i during our property search. She was one of the kindest and most committed people we saw in that time. thank you!... Read more
13th Jan 2024 (1 year ago)
???
The let agent Caterina is so helpful and easy to communicate!... Read more
Landlord
4th Dec 2023 (1 year ago)
S P
We had an incredible experience with Adam Ray at Excel. We got in touch with Adam for assistance to let our one bedroom property, and Adam was communicative, diligent and proactive. He managed to secure a tenant for us within a day or two of advertising our property. We highly recommend his services.... Read more
Landlord
17th Oct 2023 (1 year ago)
C peschler
Mao est très à l écoute et nous a très bien accompagnée . Elle est très réactive et professionnelle.... Read more
6th Oct 2023 (1 year ago)
H Kim
I got a lot of help while looking for a house through the Excel. I’m so satisfied with the a quick response. Thank you again for your kind and quick progress. I recommend here.... Read more
5th Oct 2023 (1 year ago)
Z Khogli
Really lovely- my agent Caterina was so nice and helpful throughout the process. Would definitely recommend!... Read more
26th Sep 2023 (1 year ago)
V Lanaras
We’ve been renting from Excel for the past two years and our experience with them has always been very positive, professional, and helpful.... Read more
Tenant
19th Sep 2023 (1 year ago)
R Blažaitis
We had a great experience renting with Excel. I want to specifically thank their agent Caterina for being kind and caring, fast to respond and leading the renting process in a very professional manner! Good job guys ????... Read more
Tenant
18th Sep 2023 (1 year ago)
G Pereira
Quick, efficient and easy to communicate with. Very professionl.... Read more
14th Sep 2023 (1 year ago)
E Mazepa
Caterina came across as exceptionally professional and made a great effort for the process of moving in to be simple and quick.... Read more
Tenant
11th Sep 2023 (1 year ago)
H hwang
My agent was very responsive and helpful, I had a great experience.... Read more
11th Sep 2023 (1 year ago)
B Schmidgall
We have been renting a property via Excel for many years now and have always had good experiences with them. We recently had a major problem in our flat and Adam Ray has been super helpful with this and has worked tirelessly - even on a bank holiday and during a weekend - to resolve the issue for us asap. Communication with Excel and especially with Adam is always very friendly and speedy. We can definitely recommend Excel Property to anyone.... Read more
Tenant
9th Sep 2023 (1 year ago)
F golkarihagh
This company is awful and complete waste of time. Don't recommend them at all.... Read more
2nd Jul 2023 (1 year ago)
Clara

Wouldn’t recommend if you’re an international student.
I enquired about a property and received a bad service from Caterina. First of all during the viewing she didn’t do much, and seemed to not know a lot about the property (bills, council tax etc…) - even if the property was new and renovated, I struggled to receive answers on some basic questions. I had the feeling that she just wanted me to proceed without asking, and as a tenant you shouldn’t feel bad about your enquires.
Following the visit, I was told to place an offer if interested. And I initially was, but her behaviour made me lose all interest. As a master student, I have a guarantor based in the U.K. - I am not close to this relative but he is financially secure and has never had issues with rents / or passing referencing checks. When asked about my guarantor, I told Caterina that I had one and that he had the funds necessary to pass the referencing. She then started saying that she needed to know his job, like she couldn’t believe he could pay 3x the rent without knowing his job. She was trying to cut me out straight away, and said that she couldn’t share my offer forward to the landlord. She was rude and judgmental in her words, and made it seem like there was an issue with him. Me not knowing his job does not make me unsuitable for rental offers + he would have answered any enquires of hers.
The following day I received a message from her saying that the property received higher offers so they’d go with those.
I’m glad I didn’t end up renting there, as I wouldn’t appreciate dealing with a person this judgmental. Seems like it’s only about the money, and even if you do have it - if you don’t fit a certain profile they won’t proceed with you.
What a shame.
Also she texted me instead of saying all this in an email. Unprofessional.... Read more
Tenant
28th Jun 2023 (1 year ago)
S Yu
Caterina was friendly, professional, and very helpful throughout the viewing. Excellent experience!... Read more
23rd Jun 2023 (1 year ago)
A singh
Excel property (especially Caterina) was wonderful in finding us a place. The whole process from the beginning to the finish was super smooth. Caterina kept us updated throughout the process and was immensely useful. I'm quite pleased with the experience with Excel properties. I'd highly recommend Excel property :)... Read more
Tenant
24th Feb 2023 (1 year ago)
T Oualif
Even though I did not end up renting with them (for other reasons), Catarina has been absolutely lovely and helpful all along. Highly recommend, based on my experience with them.... Read more
19th Oct 2022 (2 years ago)
S Penamakuri
Contacted Excel for renting a flat, had a viewing with Caterina on the same day and made an offer shortly after. She was very responsive and helpful and answered all my doubts and queries. I made additional requests about a desk, and she convinced the landlord to accommodate this. The whole process was relatively smooth and hassle-free.
After the handover, I was in touch with the landlord, who helped set up the bills and ensured the flat was in good condition before I moved in.
Their office is in NW3, so it's possible to view the same day and progress quickly. I highly recommend working with Caterina and Excel when looking for an apartment in the area.... Read more
Tenant
2nd Oct 2022 (2 years ago)
L Xu
I am so happy to work with Caterina. She helped me to find a perfect property and gave us timely support. The whole process was very smooth and direct. The best agent I met!!!... Read more
18th Sep 2022 (2 years ago)
S Monkey
The most unprofessional agents I've ever dealt with
Not just incompetent - getting anything fixed or sorted was an uphill struggle - but rude and aggressive. I feel sorry for the landlord - Excel used the same contractors for everything and they charged a fortune. Tas and Dino were terrible to deal with. Avoid!... Read more
13th Jun 2022 (2 years ago)
N Cooper
The team at Excel have been a pleasure to deal with over our numerous years renting through them. Repairs or issues are always dealt with promptly. I've always felt like a valued client and I appreciate their efforts in what must be no easy feat keeping both landlord and tenant happy (especially during the initial tumultuous first year of covid).... Read more
Tenant
5th Apr 2022 (2 years ago)
N K
Handled my tenancy impeccably for over 15 years and were communicative and helpful during the move-out process. Highly recommended.... Read more
Tenant
16th Oct 2021 (3 years ago)
hutulong1
very poor service, has been chasing them for 2 weeks. finally, the propery was let without informing me. i won't mention the name of Salesperon. avoid them.... Read more
Landlord
28th Jul 2021 (3 years ago)
Z GUAN
I have to say, as a landlord, I am quite disappointed with this agent.
Everything was fine, 10% letting only is a bit expensive but yet still they helped me secured a tenant with 3 year contract.
The reason that I give only three stars is because of how they dealt with the deposit after. It has been two months now since the last tenant moved out, and all dispute has been settled within 2 weeks after the move out. I still have received the deducted deposit from the agent........
I do appreciate that this is a special time and everything tends to be slower, but still........... Read more
Landlord
23rd Mar 2021 (3 years ago)
M Kadri
I engaged with Tas who was the seller's agent and found him to be responsive and professional... Read more
Buyer
5th Mar 2021 (3 years ago)
R Kaplan
Excel were helpful and professional at dealing with our queries. Happy with the service.... Read more
25th Aug 2020 (4 years ago)
M K
We recently started our tenancy with Excel Property Services. The moving-in process has been managed very well by Tas and everything worked out great. The team has been very responsive to any requests we had.... Read more
Tenant
18th Aug 2020 (4 years ago)
E Davies
Really good service, helpful and professional team.... Read more
2nd Mar 2020 (4 years ago)
T S
Tas and Dino are very responsive and helped me a lot in moving into the property. Thank you!... Read more
Tenant
19th Feb 2020 (4 years ago)
S Chng
Very responsive and helpful team. We got our lease processed and completed quickly. Tas and Dino also helped us a lot during the process and were quick to respond even over the weekend - when our boiler broke down. Great service and will recommend to others.... Read more
Tenant
21st Jan 2020 (5 years ago)
K Inoue
We are very satisfied with the flat introduced and their services. Especially Ms Morita's prompt reaction was far beyond expectation!... Read more
16th Dec 2019 (5 years ago)
T Ebied
Tas and Dino have been excellent to work with! Both have been super responsive and have managed to exceed all of our expectations on searching for a flat and managing our requests for securing the perfect property for us. Thank you!... Read more
Tenant
16th Dec 2019 (5 years ago)
M Jack
Very efficient and professional service provided by Dino, Tas and Mao.... Read more
6th Dec 2019 (5 years ago)
P Bhudia
Working with Excel Property Services has shown me that both tenants and landlords are both taken into consideration when dealing with responsive repairs.
The team at Excel work well together to make sure that tenants are comfortable within their homes and any repairs are carried out promptly after landlord approval.
They follow up with all parties after the works have been completed to make sure the issues have been resolved.... Read more
Landlord
28th Nov 2019 (5 years ago)
B Bhudia
We have been working closely with Excel Property Services for many years now, and they are one of the most professional and easy to work with estate agents we have worked with. They are very responsive to any queries and always go the extra mile even out of office hours.... Read more
28th Nov 2019 (5 years ago)
S Kyriacou
I've worked with Excel for a number of years now, and have always found them honest and professional. Strongly recommend!... Read more
24th Nov 2019 (5 years ago)
P Aggarwal
We had a very good experience with Excel right from the first viewing with Tas. They have been very professional and courteous and Dino is very responsive and helpful. We would strongly recommend them.
Pravin & Sangita... Read more
16th Nov 2019 (5 years ago)
Y Nishino
I received a very flexible service from Excel Property during my moving.... Read more
8th Nov 2019 (5 years ago)
B Evanoff
Great and professional service with constant communication! Thank you!... Read more
8th Nov 2019 (5 years ago)
D McGeehan
We received a very professional service and customer service from Excel Property during our moves to and from Hornsey in North London. In particular, the Managing Director Kiri was very conscientious and was always prompt in ensuring any property requests were solved quickly (replacing washing machines, maintaining plumbing, electrical upkeep of white goods via engineers etc). He was both polite and respectful on all correspondence including emails, text and phone calls. I certainly would recommend using Excel if you are looking for a reliable estate agent in London.... Read more
Tenant
2nd Nov 2019 (5 years ago)
A nawalrai
We were extremely happy with the level of service and the way in which the team at Excel Property Services treated us. From our first viewing with Mao up to our final meeting with Tas, we felt very comfortable with the agents. They made sure we had all the information we needed and were in constant communication with us, understanding our needs and timeline. We would definitely recommend using Excel Property Services and would not hesitate to use them again!... Read more
Tenant
18th Sep 2019 (5 years ago)
E R
Excellent and accommodating experience from Tas and Mat. Especially for us with a young family, they were not pushy like some of the more popular estate agents in London. Definitely recommend using them for your housing search... Read more
13th Aug 2019 (5 years ago)
A Hindocha
A brilliant experience with Adam and the team. Very accommodating from the first viewing, to repeat viewing and sorting out paperwork incredibly quickly. Really flexible and friendly, nothing is too big an ask. Has made the entire moving process incredibly stress-free! Thank you!... Read more
26th Mar 2019 (5 years ago)
A Akram
I've never had such a smooth transition to a new flat... Read more
Tenant
23rd Mar 2019 (5 years ago)
F X
We had very pleasant agency experiences with Adam.Professional and very helpful. Answered all the questions in details. Highly recommended. Excellent service.... Read more
31st Jan 2019 (6 years ago)
N Harikrishnan
As a tenant, I would recommend them - they provide a good level of service! Adam was helpful and friendly. They are transparent about their fees as well. As I'd said before, highly recommended!... Read more
Tenant
11th Jan 2019 (6 years ago)
S M
Good service. They reply quickly to each question or issue raised.... Read more
21st Dec 2018 (6 years ago)
D Olaj
Rented for many years through Excel and had more or less the same agent - which is great for building mutual trust.The team is fair, polite and professional.... Read more
Tenant
8th Oct 2018 (6 years ago)
K Tan
As a tenant, Excel was very helpful with my search for a high quality and conveniently-located flat. Repair issues were attended to promptly. I was very satisfied with their services. When I became a homeowner, I engaged Excel's services. Tas and Adam were professional and efficient throughout the letting process. We were under a tight deadline, but Excel managed to secure tenants, negotiate the lease, and complete the paperwork in record time. We were given sound advice and recommendations throughout. I would not hesitate to recommend their services to prospective landlords or tenants.... Read more
Landlord
3rd Oct 2018 (6 years ago)
K Carter
Absolutely great from start to finish. Cannot recommend more! What started off as a stressful, tedious process with all other agencies, was quickly turned into a smooth, transparent and pleasant search and move with Excel. Adam has been wonderful and the fees are so much cheaper than anywhere else!... Read more
Tenant
26th Sep 2018 (6 years ago)
L Qi
Had a great experience dealing with Excel Property Services. Incredibly accommodating with all our requests and flexible in working around our schedule. The reference checks were quick and transparent. The overall move was very smooth and the post-move communication has been excellent as well. Highly recommend using their services especially considering that fees are significantly lower than other property service companies.... Read more
Tenant
26th Sep 2018 (6 years ago)
L Paynter
Great service once we arrived in the UK - Adam scheduled an appointment around our schedule, and helped us secure an apartment perfect for our your-long stay in London.... Read more
Tenant
12th Sep 2018 (6 years ago)
S Pottachira
My husband and I were looking for a flat to rent in Paddington, and we came across a property Excel Property were managing. The service from the viewing to signing contracts was exceptional.
An inspection was organised within a few hours of calling. Once we put our application forward for the flat, they were very efficient to process the application, perform reference checks and turn the contracts around. They tirelessly worked around the clock and were very professional. We are also having an excellent experience with them as the property manager - very engaged and prompt to address any matters. I couldn’t recommend them more!... Read more
Tenant
11th Sep 2018 (6 years ago)
Z Zhang
It was a great experience working with Adam from Excel. After I contacted Adam, he showed me a couple of places, exactly according to my preferences, within 24 hours. He is very responsive to emails and calls. He also did a great job in terms of communicating for me with the landlord. The maintenance team at Excel is also great. The whole renting process went pretty smoothly. I'm very happy that I chose to work with them.... Read more
Tenant
11th Sep 2018 (6 years ago)
D Ross
Very responsive and helpful to deal with and I would certainly recommend them.... Read more
15th Aug 2018 (6 years ago)
T Pudet
Tas helped us thanks to a timely, efficient and courteous renting process from flat selection through to last bit of paperwork. Very good experience.... Read more
Tenant
11th Jun 2018 (6 years ago)
W B
Professional, accommodating and willing to go that extra mile. Recently rented using Excel. The experience was very positive and would recommend to anyone else whether landlords, renters, sellers or buyers. They gave us sound, honest advice and weren’t overly pushy as many other estate agents can be. Can’t ask for more than that! Thanks!... Read more
Tenant
23rd May 2018 (6 years ago)
R Ngan
Absolutely terrible service and rude. Especially from a person called Tas. With an informal attitude and the tendency to overcharge (possibly in collusion with landlords). I personally do not see how this agency is relevant. The one star given is because there is no other available option.... Read more
9th Feb 2018 (6 years ago)
H C.
Renting via Excel Property Services was an extremely smooth and recommendable experience. Working with Adam, I was impressed by his efficiency, professionality, effectiveness, and responsiveness. Many thanks to Excel!... Read more
Tenant
28th Dec 2017 (7 years ago)
S Holder
thanks to them I am now settled in and have a great home. Amazing service. Very recommandable!... Read more
26th Nov 2017 (7 years ago)
J f
I've been a tenant of Excel for 3 months so far. Very professional, quick to respond, super helpful whenever something arises and I am happy with their service. would recommend to anyone... Read more
Tenant
2nd Nov 2017 (7 years ago)
W B
I was a tenant of Excel for a year and have got to say they are the best agents I have been involved with in London. Any issue answered promptly and all dealings fair, honest and above board. The way a Agent/Tenant relationship should look and I would highly recommend.... Read more
Tenant
4th Aug 2017 (7 years ago)
A Koulaxi
Very satisfied with the services and management of the property we stay in. Adam and Tas are very professional and experienced and have been extremely helpful. People at Excel are hands-on and very responsive. In case there is an issue, they immediately deal with it. Highly recommended!... Read more
Tenant
19th Jul 2017 (7 years ago)
A FILIPPOU
Top quality services. The process of finding a property and finally moving in was very smooth and quick. Excel management is much more professional than other property agencies I experienced in the past, such as Marsh & Parsons and Chestertons. They respond immediately to any issue the tenants may face and are keen to help anytime. Adam and Tass have been extremely helpful so far!... Read more
Tenant
19th Jul 2017 (7 years ago)
H Park
They provided fantastic services for the new comers to London. I strongly recommend this agency.... Read more
17th Jul 2017 (7 years ago)
D Kim
When we were struggling to find a property in central London, we met Adam and helped us to find suitable property for us with very clear process and non extra cost :)
Now we found second property very easily with Adam again.
Fast responses and solutions, it was a great choice to choose Excel Property. We highly recommend it !!... Read more
6th Apr 2017 (7 years ago)
Hazar
We moved into our first home in London on Finchley Road, and Excel Properties made the whole process as easy as possible. Throughout our tenancy, they were also very helpful with any problems we had such as needing repairs. They would often respond immediately and try to get it fixed within the day or the week, dropping by to personally check up on the situation along with the helpful maintenance crew that are always on hand.
If you decide to house hunt in this area, make sure to check out their office and ask for Oli or Adam. I am sure they will help place you in a great home as they did for us.... Read more
Tenant
3rd Apr 2017 (7 years ago)
P Bolot
We have used Tas and his Excel Team for some years and can recommend them without reservation
They have proved completely reliable and thorough in their approach to letting , coming up with quality tenants . Bookkeeping and assistance with maintenance excellent, and our experience is that they are very well thought of by Management companies... Read more
Landlord
15th Mar 2017 (7 years ago)
I katsifaraki
Excellent services! Very friendly people that showed real interest to what we were looking for!... Read more
13th Mar 2017 (7 years ago)
M Bariso
We moved to London from the US and Adam was extremely professional and patient with our complicated situation. He Skyped with us so we could see the property beforehand, and was very patient during the showings. When repairs need to be addressed, he expedited the process in a timely and efficient manner. We would highly recommend him without reservation!... Read more
11th Mar 2017 (7 years ago)
Y Quan
Very professional and helpful service, Excel Property Services helped me find the perfect flat in an excellent location, and didn't hesitate to resolve any of my concerns. I would definitely recommend!... Read more
Tenant
8th Feb 2017 (8 years ago)
Mike
I am tenant of one of Excel's properties and i have been very pleased with their services. I would definitely recommend them.... Read more
Tenant
6th Feb 2017 (8 years ago)
A Loginov
We've recently moved to London from abroad so didn't have much experience in renting London's properties (which happens is a little bit differently here). Once we first started looking for flats by our own we realized we will not make it in reasonable time.
Luckily, at one of our visits we met Olivier from Excel Property Services. Even though that particular flat was not what we were looking for, Olivier didn't give up. He suggested a few more properties within the same district. One of the flats matched our criteria nicely. Olivier helped us to secure the flat and was there all the time in order to answer all our naive questions.
Long story short, highly recommended agency!... Read more
Tenant
5th Feb 2017 (8 years ago)
M Viecha
I've had a great experience with Excel. Thus far, I've used four agencies while living in London and Excel were by far the best - helpful and collaborative without aggressive selling. Things that needed to get fixed in the flat were fixed within a day. Very happy with the service.... Read more
10th Oct 2016 (8 years ago)
M Paolella
These guys really made my life easier. I have been renting around London since a long time, but I've never found a team so careful about tenant's needs. Their offer really includes lovely and perfectly located flats (NW3 is an amazing area), and from flat maintenance up to paper and contract management, they definitely exceeded my expectations. Keep going guys .... quality pays back!... Read more
Tenant
18th Jan 2016 (9 years ago)
J Liu
Have been their client for three years. Good service and sense of responsibility. Reply very quickly when I got problems about the property.... Read more
17th Nov 2015 (9 years ago)
Y Vangru
Excel has been really comprehensive to us and found us exactly what we were looking at! It has been a pleasure to deal with them.... Read more
14th Jan 2015 (10 years ago)
R H
I have employed Excel Property Services for over 20 years and they have always been efficient, proactive, polite and very helpful. I can heartily recommend them to anyone needing property management services.
Roger Henes... Read more
Landlord
13th Jan 2015 (10 years ago)
A emirali
I have been renting a property through Excel for a couple of years now and have always had a positive experience with them. Their fees were extremely reasonable compared to other local agents and they have always offered a professional service throughout my tenancy, from the initial moving in process to dealing with maintenance issues. I would highly recommend them to anyone looking to rent a property in London.... Read more
Tenant
12th Jan 2015 (10 years ago)
J L

Avoid this letting agency. We were tenants of a property which they managed for a year - the flat wasn't cleaned when we first moved in and when the boiler broke, it took them several months (including a lot of chasing by us) to have it fixed. Then, when we moved out, they alleged that we had damaged the property including the walls and underneath the bed and wanted to charge us £550 for it (without justifying the costs) so ensure that you check the initial inspection report very carefully when you first move in.
Then, when I rented another flat through them (but managed by the landlord who were very professional at all times before, during and after my tenancy), they called me to ask if I could transfer a month's rent to them and they would pay my landlord directly because my landlord's new bank account no. had not yet been set up. I was suspicious of this and spoke to my landlord who advised that they were in a dispute with Excel over debt and this was Excel's way of getting that money off them. Luckily, I managed to stop the payment to Excel.
BE VERY WARY AND CAREFUL WHEN DEALING WITH EXCEL.... Read more
Tenant
19th Aug 2014 (10 years ago)