We were very impressed with Rebecca Zacharia. She was very professional and respectful of our time. She replied to all of our inquiries promptly and worked hard to accommodate our schedules when arranging viewings. It was clear from the beginning that she was highly competent and well organized. We really appreciated her friendliness too.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
I couldn’t have asked for a better experience! Finding a property to rent in London can be stressful, but since I went on my first (and luckily only!) viewing with Adam I understood I could trust Paramount would offer me the best service.
There is just no comparison between Paramount and other letting agencies.
Adam showed genuine interest in listening to my needs and handled the negotiation between me and my current landlord very smoothly. I am sure we are both very happy and confident that Paramount will take care of us during the tenancy.
Katie supported me with the move in process and went the extra mile in helping me to obtain the right references from my previous landlord to ensure I could move in within 7 days of my viewing. She also introduced me to my property manager, Hannah - it’s good to have met in person as I know I can rely on Hannah going forward.
Also, no fees and welcome wine to make unpacking easier! I recommend Paramount and their total transparency.
Clio Pialorsi Righetti
I was very pleased with the excellent service provided by Paramount. Adam and Katie were especially helpful and there was good communication throughout, which made the whole process less stressful. It's always nice going in to the Paramount offices as everyone is always so welcoming and friendly.
GREAT SERVICE. MACHINE IN FULL MOTION. RENTED MY SPACE SUPER FAST AND AT ASKING PRICE. GREAT JOB BY ABBY & TEAM.
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.
THE estate agents to use in Queens Park and Kensal Rise - we used Cameron Stiff for our sale (and they acted on our purchase) this year. The friendly, knowledgeable and very hard working team did a brilliant job in a very difficult market, getting lots of viewers through the doors, benchmarking the market and realistic sale prices and putting deals together for us. Jerome, Stephen and Hussein did an excellent job for us on our eventual sale and long delayed purchase and were proactive and ensured all stayed on track. We can't thank the team enough. If you want hard working, tenacious, experienced and pleasant estate agents to work with (which lets face it, we could all do with in today's market), these are the guys to use.
Absolutely appalling service from Camerons Stiff. Incompetent to say the least!