I went to Dexters when looking for a flat as I had to move to London. The team were great, especially Levi who helped me looking for the right place. She was very kind and helpful. I ended up finding a place privately but when I move again I will be calling Dexters straight away. Thank you for the help!
If I could give a lower rating I would.
The estate agency guaranteed a moving date which was not met despite their persistent assurance that it was all going to be on time. This meant we had nowhere to live for a couple of days and that we had to store all of our stuff in their office and arrange another removal van.
To add to this, when we looked to rent out our place two occasions they didn't turn up for a viewing with no explanation what so ever.
I sold my house through them and they handled it really well, great advice, strong team and very fast turnaround considering the fact we were dealing with a complicated buyer. I decided to go with them because they were bigger than the agent that had been renting my house for me. They also had two more offices nearby so my house got the attention it needed and it really paid off. I fully recommend.
Everything seems right, once agent fee is paid, you need to stay away from you deposit for weeks.
Spent two years with them was bad experience. Well today, i asked landlady, its been three weeks, may i know what is going on with our deposit. I have sent emails and emails to greene and co but no reply.
I got referred to monsters person in their account dept name Shitryl.
Without being polite on phone and she listens to me about emails i have sent, she has started throwing orders,
NO ONE TOLD ME TO RELEASE YOUR DEPOSIT, I WANT YOU TO GO BACK TO LANDLORD AND BRING ME CONFIRMATION. I AM TELLING YOU THE PROCEDURE TO FOLLOW.
I mean you are holding my 3k deposit and look at the way you are ordering me, i have the landlady text message, who gave me your details to call.
Anyways, i hope i get my deposit back and wouldn't recommend anyone to use their service unless you have attitude to match Shitryl standards ;)
Just wanted to say what a pleasurable experience dealing with this company. I was met by Josh Lytton who picked me up from the tube station and drove me to the property. What a smart young man who was very polite and dealt with me in the most professional manner, a pleasure to see someone so young with so much respect and etiquette. I was shown around the properties and Josh followed up after our meeting. I would definitely recommend Josh and the company.
I have dealt with many estate agents over the years but Jessica Bishop of Knight Frank St Johns Wood has shown outstanding qualities in a challenging market in a cool and calm way. She doesn't rest until the job is done.
Paul Michael pushed through the sale of my flat with ease and professionalism. I highly recommend get him involved in your sale or purchase. he knows the market and gets things done.
Dreadful experience,very unprofessional. As soon as I paid the booking fee the agent was too busy to answer my emails or take my calls, I had to go by their office in person to get the details of their account and sign the contract. The agreed works to be done before the move in date were never carried out and then they told me to take it up with their client, the landlord. As useful as the appendix, would only recommend to my enemies.
I have no hesitation in recommending KFH West Hampstead. David and Spencer did a superb job on the sale of my property and onwards purchase. The chain was extremely frustrating but David and Spencer took all the hassle away from me. They were on top of everything, provided excellent advice, kept all the parties calm and above all else provided constant updates and promptly returned all calls. I would definitely use KFH again.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
Yasmin and Orly did a fantastic job in helping to coax through a tricky conveyance on a private sale. Their enthusiasm and good humour never wavered. I can also recommend Yasmin’s babysitting skills! Many thanks to the whole team.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.