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Foundation Estates

3.2

20 reviews

Closes at 3:30pm

7 Spring Street, W2 3RA

Foundation Estates are an estate agent in Marylebone. They mainly list properties in NW1, W11 and W2. Over the last 6 months, they've listed 0 properties, with 1 currently on the market. They list properties for sale on OnTheMarket.

Opening hours

Monday 9:00am - 6:30pm
Tuesday 9:00am - 6:30pm
Wednesday 9:00am - 6:30pm
Thursday 9:00am - 6:30pm
Friday 9:00am - 6:30pm
Saturday 10:00am - 3:30pm
Sunday Closed

View all details

Foundation Estates Reviews (20)

Have you used this agent?

All (20)

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Buyer (0)

Landlord (0)

Tenant (9)

General (11)

Marry

Foundation Estates made finding my new home so easy! The team was friendly, professional, and really listened to what I was looking for. Great communication and support throughout the process. Highly recommend them for anyone needing real estate help!... Read more

14th Nov 2024 (10 weeks ago)

A Nayyar

Stay away and avoid!! Agent last minute pulled rental off the market despite having paid deposit, and gave little/no reasons, and didn't communicate this until we called them for info. Unnecessarily stressful... Read more

Tenant

5th Jul 2024 (6 mo. ago)

Z alshibly

Poor service, o rang Ashwin more than 5 times to book a viewing for a flat in Northwood area every time o had to chase and see if he booked me a viewing a week time he wasn’t bothered to even call or email me telling me still waiting to hear from the landlord. I gave him twice my available days and times to book the viewing as he requested that and again didn’t hear from him back when I asked him gently at least let me know give me a feed back he said straightaway look for another place and finished the call!! I rang back and asked him what’s the reason behind his poor quality service and rudeness was no answer when I asked him to put me through to his manager he refused. I am wondering if I am a landlord and put my place for rent or sale with this estate agent would they be able to handle to get me interested buyer or tenant, the answer is No they won’t be able to do with such a poor service and low manners.... Read more

22nd May 2024 (8 mo. ago)

M Kassam

Honesty my the worst agents I have ever dealt with. They are unprofessional, take long to fix issues and at the end of it try and steal your deposit. Thankfully I knew my rights, but they clearly take advantage of people coming from abroad. No service whatsoever. I never write reviews unless the service is absolutely diabolical and this is so. Lara the agent is especially one to be avoided.... Read more

Tenant

19th Mar 2024 (10 mo. ago)

P Mobasher

I can't speak highly enough about Foundation Estates and their exceptional team. From start to finish, their professionalism and expertise were evident. Siva, Nathan, and Ashwin went above and beyond to ensure a smooth process. Their attention to detail and commitment to customer satisfaction are truly commendable. If you're looking for a real estate agency that delivers outstanding service, look no further than Foundation Estates. They truly are amazing at what they do!... Read more

15th Mar 2024 (10 mo. ago)

M Jey

Foundation Estates helped me find a fantastic accommodation in such a short space of time. The team were attentive to my requirements and ensured that I had a very easy process.... Read more

Tenant

23rd Oct 2023 (1 year ago)

N Nish

Very good service and very professional. All staffs are very friendly and very helpful. Highly recommend.... Read more

17th Oct 2023 (1 year ago)

S [HNF]

Great experience and service! Thank you!... Read more

17th Oct 2023 (1 year ago)

Abirah

Great service!... Read more

16th Oct 2023 (1 year ago)

N santhiramohan

Foundation Estates and their great team were beyond our expectations. The staff were so friendly and straight forward. We impressed with their efficient service.. They found the place in a short period for our stay..... Read more

Tenant

16th Oct 2023 (1 year ago)

P [HNF]

The location is good and friendly staff. Its really value for money. Thank you.... Read more

16th Oct 2023 (1 year ago)

N N

Foundation Estates found a great place for me in a short time period.... Read more

16th Oct 2023 (1 year ago)

D Edirappuli

Pathetic excuse for estate agents. Managed the flat we rented - ridiculous lack of communication, did not manage the flat when we had mice and cockroaches, when they needed something from us only then would they get in contact. Had no idea of the terms of our contract and sent unprofessional messages. Cherry on top was they refused to give back our deposit past the legal time requirement, eventually received it over SIX weeks after we moved out. Breached our contract and they work with landlords who are similarly useless. I never write reviews but nobody deserves to have to deal with these unprofessional idiots.... Read more

Tenant

2nd Sep 2023 (1 year ago)

M Kassam

The worst agents I have ever dealt with. Avoid at all costs. They will take 1 month at least to fix anything and are rude on the phone. I had to consistently ask to fix something and they said ‘stop messaging me, can you not see I am busy’ I have also seen them take advantage of overseas students and they always steal the deposit and write false things in the inventory. The apartment was lovely. But not worth the hassle.... Read more

Tenant

31st Oct 2022 (2 years ago)

H Krone

They have found me nice apartment in east London during difficult time... Read more

18th Nov 2021 (3 years ago)

D Xavier

DO NOT RENT WITH Foundation Estates!! Horrible agents!!!! We rented for just over 6 months with the agency. A few issues we had: If you do rent with this agency, do NOT use their internet provider. Lara De Zoysal (agent) told us that it is a fibre optic network, for £50 a month which in fact is a lie. You will not be connected to the modem. You will only have a router, which I assume all the people in the same floor had the exact same setup. We had strength of less than 1mbps during our WFH days. It was only until I called the internet company that i found out about this. Lara did not mention any of this and was still charging us £50 until I brought it up (she only then brought the price to £36, which for <1mbps is definitely not worth it). When you check out be EXTRA careful, make sure you take plenty of photos and videos. They charged us £500 for a cleaning fee!!! The invoice was FAKE and BACKDATED and they could not provide a detailed cleaning report. They also tried to tell us that the flat needs a professional clean as it is a “luxury flat” and is why they charged us so much. We waisted so much time going back and forth with Priya and Lara and they did not try to help us at all. We did however dispute this through the deposit protection scheme. They were only allowed to take £80 instead of £500 (????). We would advise this if Lara or Priya Ganeshan try to overcharge you, do not try and negotiate with them as they are rude and will not help you at all. Save yourself time and submit a dispute through the dps website. All we wanted was a fair and smooth check out process. The flat however is nice, and the building has a nice rooftop during summer. The issues may not seem large, but the hassle and stress that all of this caused us is the reason I would recommend you look elsewhere to rent.... Read more

Tenant

6th Sep 2021 (3 years ago)

S Jonathan

The worst estate agent in London , very unprofessional, and the so called caretaker , such an unprofessional and irresponsible and rude. Be careful with the deposit, they just want to rip you off , especially if you are a student.... Read more

Tenant

7th Nov 2020 (4 years ago)

L Aknav

Very professional and I am happy with their service, will recommend this estate agency.... Read more

15th Sep 2020 (4 years ago)

M Beach

It's hard to decide where to start in my review of this letting agency. I was a tenant in an apartment they manage in Aldgate East for 6 months and I am sure I have never come across a more shambolic organisation before. The person on the ground was called the caretaker. He was a really nice guy, but his English was so poor that it was hard to communicate with him. As it was also very clear that the man and the woman in the office had no communication skills either, you can see where the muddles came from. A few examples: No instruction manuals for any of the equipment and when we asked how something worked instead of giving us instruction, they did the job themselves. The hot water supply remains a complete mystery because of this. The bin store was often completely full and very smelly (even from the main door to the building... Great for guests) The agents threatened to fine anyone seen not using the bins £250 even though 75% of the time the bins were full. The fob system will for the main door had to be reset. The chaos that surrounded collecting all the fobs and returning them, was a nightmare. Finally, the inventory. Done by a professional company, who were great, but also done before we had moved out and without our permission. The apartment was lovely and deserves better management.... Read more

Tenant

8th Jan 2020 (5 years ago)

B Feldmann

Not knowledgeable and reliable. Aweful and unprofessional experience. Can’t recommend this agency at all. Already during the viewings it seemed that they have never been to some flats before and couldn’t answer questions (or lied about things due to lack of knowledge) such as „two bathrooms“ which tuned out to be just a toilette. Finally agreed on renting a place in Chelsea after negotiating the terms in writing. However, days later at the office, they suddenly changed their minds and what have been confirmed before didn’t count. It felt like they wanted to bring me in a bad situation in order to sign the contract to their conditions. Complaint to the manager who didn’t really have a service attitude (or didn’t care). Be careful with this agency!... Read more

24th Apr 2019 (5 years ago)

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