K Shinfield
Yasmine was amazing; she knew this was our new home before I did. My children and I are delighted to be living here and we have her and Fox Gregory to thank for it.... Read more
Buyer
9th Nov 2024 (13 weeks ago)
Y Qian
I rented with Fox Gregory in 2024, and everything was straightforward and stress-free from the first viewing to the final checkout. Christie and her team were fantastic—always professional but also warm and approachable, which made such a difference. Big thanks to them for making the whole process easy and comfortable. I’d happily recommend Fox Gregory to anyone looking for a reliable, friendly letting agency.... Read more
Tenant
29th Oct 2024 (15 weeks ago)
Evangelos
I had an excellent experience with Fox Gregory! Christie and the rest of the team were incredibly professional, helpful, and responsive. They guided me through every step of the renting process, making what could have been a stressful experience smooth and straightforward. Their customer care was impressive and very helpful. I highly recommend Fox Gregory!... Read more
Tenant
13th Sep 2024 (21 weeks ago)
M Alessa
extremely rude on the phone and unprofessional behaviour.... Read more
3rd Apr 2024 (10 mo. ago)
A Foster
Very happy with the service received from Fox Gregory. They helped me find a lovely tenant and were always very friendly, helpful and professional. Would recommend!... Read more
Landlord
24th Oct 2023 (1 year ago)
J Farmiloe
Fox Gregory have been super helpful in helping me find my dream rental. The team were very focused and dedicated at making sure that I get a property most suitable to my requirements and they made sure that the entire process after finding a property which they helped me find, goes smoothly. This was my first time renting and I thank the team for making it an easy process. Would highly recommend them. Thank you Fox Gregory... Read more
Tenant
2nd Oct 2023 (1 year ago)
T Nahar
Cannot recommend Fox Gregory highly enough.
From our initial meeting, to finding the perfect home for me, I have been so impressed with the professionalism, knowledge and communication.
The whole process was very smooth thanks to Christie and it was always easy to get in touch with her any time I needed help or advice.
Thank you!... Read more
2nd Oct 2023 (1 year ago)
Z Austria
Very happy with this agency. Professional, efficient and great customer service!... Read more
1st Sep 2023 (1 year ago)
J Rowan

I found a flat to rent through Fox Gregory when I first moved to London last fall and am quite disappointed this was my initial experience of renting in London. My impression is that it seems there is very little vetting of landlords, and the focus feels more on profit than ensuring the well-being of renters. I paid up front for 6 months’ worth of rent since I am a post graduate student here on a student visa. Because I paid in advance, I imagined I would be considered responsible and be treated as a valued tenant. My experience was, unfortunately, not that expectation. My flat had numerous issues: e.g., a faulty fridge that was leaking gas, causing health concerns; months of boiler issues and lack of hot water for showers (during the winter months, at that); occurrences where my flat was entered by workmen and/or the landlord without my knowledge or without a 24-hour advance notice given, which is a violation of a tenant’s quiet enjoyment; etc. The landlord was often dismissive to concerns brought forward, resulting in his delayed action to seek viable solutions. Thankfully, there was a clause to break out of the lease upon agreement with the landlord at the 6-month mark.
There was little involvement from the agency while facing these issues. I brought initial concerns to them, but felt the communication received back was a bit lacking, so I tried to handle most issues with the landlord directly. They did attempt to step in more after I asked to leave after the 6-month mark, but then they curiously became uninvolved completely toward the end of my tenancy. Even now, I have yet to receive any form of contact back from them regarding the return of my deposit. This is disappointing, especially after reading other positive reviews where they were willing to help renters. The primary reason I am writing a review is because I hope individuals who read this may find it helpful in their housing search.
Since moving into my new flat, my experience has been entirely different and quite redeeming. This is validation enough concerning the grievances I have regarding my experience renting through this agency. The way the entire situation has been handled is not the way renting should be conducted by those with the authority and power to do better on behalf of responsible tenants who are simply desiring a safe and well-functioning place to live. I do hope they strive to better ensure the landlords they work with are good, safe, and trustworthy individuals on behalf of the renters they do business with.... Read more
Tenant
27th Apr 2023 (1 year ago)
U arbitrator

I have never bothered writing a Google review, but I had no choice this time because Fox Gregory is by far the most pathetic excuse of an estate agency I have ever had the misfortune of dealing with and people should know about it.
Firstly, they're completely dishonest. During the viewing, they said the property does not have parking but gave me a fob key to access the private car park and said I can park there without a permit since their other tenants do so and supposedly have never had any problems.
They also said to not tell anyone that they're giving me a fob key which was also shady to say the least. They knew I was reluctant in making an offer on the property due to lack of official parking but deceived me by saying it was okay to park there with their fob key.
The first day I park in the private car park which was only accessible through the fob key they gave me I got fined. When I asked them to compensate me since they lied to me they said they did not force me to park there. Really?
They have no integrity or professionalism. They literally give out fob keys to tenants without parking permits behind the landlord's back.
They just do whatever they have to do to make the sale and then they will completely forget about you and ignore all your emails and calls for weeks. You'll end up chasing them for the most basic things for the longest time and have no peace of mind whatsoever.
I had mould growing in my apartment for over a month (see image) due to a leak in the flat above and nothing was done about it.
Even though my flat was unfit for human habitation they did not even have the decency to get the mould removed and after a whole month they just said that they are no longer managing the property since it has become problematic and told me to contact the new agency who were managing the flat about the problem.
Words cannot describe how poor their service is. Avoid Fox Gregory at all costs. No matter how good the flat is, if Fox Gregory is managing it, then you're going to regret it for your whole tenancy.
Totally agree with all the other 1 star reviews. Absolute cowboys. Don't be fooled by the 4 star rating. There's a reason why all the 4-5 star reviews have 0 likes yet all the 1-2 star reviews have 15-20 likes.... Read more
Tenant
26th Nov 2022 (2 years ago)
S Gupta
Fox Gregory has been very helpful in each step of renting a property. Especially Atlanta and Sara have been very focused and dedicated at making sure that I get a property most suitable to my requirements and they made sure that the entire process after finding a property which they helped me find, goes smoothly. I’m currently living in an apartment I absolutely love, all thanks to Fox Gregory and Atlanta and Sara.... Read more
Tenant
7th Oct 2022 (2 years ago)
A Arsalanovs

I had horrible experience with Fox Gregory. Three weeks ago, I have found an apartment to rent, was very happy with the property therefore I have sent an offer where I clearly mentioned that we will do 6 months upfront payment (because I am a student), the offer got accepted and I paid the holding deposit and provided all the information asked. One day later, I receive a call and Fox Gregory employee says that landlord now wants 12 months upfront, that is almost 30k in one payment (how can a student have that much money), therefore we said we can find guarantors, they did not care.
The deal did not go through, so we asked for our deposit back, it has been 3 weeks now and I have been calling the agency nearly everyday, they only gave promises and nothing more. "Will be sent tomorrow", "Our boss is not here" ( I spoke to the boss directly, heard the same answer over and over). Nowadays, I could not be more simple to transfer money takes only couple of clicks. They have no legal right to hold client's money for so long therefore, the only way to get out of this situation is to involve lawyers.
PLEASE AVOID THIS AGENCY, AS IT IS POSSIBLE YOU WILL NOT GET YOUR MONEY BACK.... Read more
Tenant
26th Sep 2022 (2 years ago)
J Courtney
I had the pleasure of getting help by Max to find my dream flat! I recommend Fox Gregory, very satisfied with their work and support from Max and the rest of Fox Gregory and would use them again if you are looking to buy or rent a property Fox Gregory is the place to go to for superb communication and the support to find what you desire they go beyond any expectations to satisfy! Hopefully my stay in St Johns Wood will continue to be pleasant.... Read more
6th Jul 2022 (2 years ago)
A Ricards
Website was very easy to you and looked very clean, very informative and easy to understand... Read more
18th May 2022 (2 years ago)
E H
A very understanding & helpful team, brilliant communication. Highly recommend!... Read more
12th May 2022 (2 years ago)
D Gergi
Sara is amazing at what she does, her knowledge in the local area is second to non! I would highly recommend her and the team!... Read more
25th Mar 2022 (2 years ago)
J mcmillan
a really friendly and helpful team, great experience with them... Read more
10th Mar 2022 (2 years ago)
P Cremin
Have the pleasure of working with Dan these past 15years! He has consistently delivered excellent customer service and execution. He operates with absolute integrity and always in his clients interest which is not only appreciated but refreshing. I highly recommend Dan and his team to any would be client - Sales or Lettings!... Read more
15th Feb 2022 (2 years ago)
L Berghella
Really avoid... Read more
23rd Dec 2021 (3 years ago)
C Hook
I have been a client with Fox Gregory since 2004. As a landlord I am happy and confident to continue my relationship with them as my estate agent. I know that whenever I make contact, they will be able to assist me and it is always a pleasure when that first point of contact is Sara Malik. I know them to be realistic, professional and of upmost importance, trusted! Thank you Sara and the entire team for all that you do.... Read more
Landlord
14th Oct 2021 (3 years ago)
F Rockhill
I was a tenant with this company for a year and I was dealing with Sara Malik and she was excellent and incredibly helpful!... Read more
Tenant
7th Sep 2021 (3 years ago)
D Sohn
This is my first time looking property in London, and Fox Gregory(Daniel and Sara) showed professional attitude in entire process. I expect to get truthful and continuous service in my rent period. Highly recommend... Read more
Tenant
20th Aug 2021 (3 years ago)
J Fok
Fox Gregory and Daniel here is helpful in finding your house. I have good communication with Daniel and the tenancy is basically smooth, although there has been one occasion that the boss of this firm took over the phone and discussed with me in an unwelcome manner, I still find this firm generally worked in a professional way. I will recommend this firm.... Read more
Tenant
14th Aug 2021 (3 years ago)
M Davison
Professional team led by the passion and experience of Grant. Helped us successfully move out of St Johns Wood and into Hampstead. Highly recommend... Read more
8th Aug 2021 (3 years ago)
M Moseley
Fox Gregory were very helpful in helping us sort a flat to rent - specifically Dan Harris - service was amazing... Read more
Tenant
2nd Jun 2021 (3 years ago)
D Norris
Worked with Daniel to find and secure a new flat. He listened to our wants and showed us appropriate properties. Made sure all was correct prior to move in. Very professional.... Read more
Tenant
28th May 2021 (3 years ago)
Dan found us a wonderful property and could not have been more helpful to follow queries up and ensure we progressed without delay.... Read more
Tenant
22nd May 2021 (3 years ago)
E DB
Our agent, Daniel, has been thoughtful and accurate; always available and ready to help in case of need. Our apartment is very nice and we're really enjoying the Fox Gregory's suggestions and support. Thank you!... Read more
Tenant
30th Apr 2021 (3 years ago)
M Goodall
Fox Gregory have been great in helping us to find and settle into our new home! From Frank's help with finding and viewing the property, to Sara consistently going above and beyond to make sure we are looked after, we couldn't recommend Fox Gregory any more!
Thank you for all the support so far! ????... Read more
Tenant
23rd Apr 2021 (3 years ago)
J jay
This is an excellent team of people led by Grant who have gone above and beyond to ensure they secured the deal for our apartment. I have been their client for over 25 years and they've exceeded my expectations everytime. Sara in particular has been available whenever I needed anything concerning our move to the new apartment. She's even contacted me during her time off on the Easter Bank Holiday to ensure everything was going smoothly. thank you very much to Grant,Sara, Daniel, and Frank and all the team at Fox Gregory ???? ?????... Read more
Seller
15th Apr 2021 (3 years ago)
N 2020
Fox Gregory have let my property on a regular basis for many years. As usual Sara at FG took control of the smooth transition from empty property to occupation by a new tenant . Highly recommended.... Read more
Landlord
19th Feb 2021 (3 years ago)
A Lakhani
Daniel was very accommodating finding us the perfect property from the get go. For the onboarding process, many thanks to Sara, her kind and outstanding service has been so helpful in the midst of us juggling to move during these tough times. Thank you very much for making this journey super efficient and exciting. Wishing you the best of luck in your career!... Read more
1st Feb 2021 (4 years ago)
S Bhatia
I originally hesitated to move during the pandemic, but the Fox Gregory team made the process as straightforward as possible. Daniel helped my husband and I find an amazing flat and was friendly, supportive, and overall great to work with. Tom efficiently addressed our questions and kept the process flowing. Sara provided terrific support for the contract, key retrieval, and my countless questions about utilities, etc. We had a positive experience with Fox Gregory and would work with their agency again.... Read more
Buyer
17th Dec 2020 (4 years ago)
J M.
Remarkably efficient, professional and friendly service from Tom and Dan at Fox Gregory. Our property was let within two weeks of initial appointment and follow-up has been excellent. We highly recommend.... Read more
Landlord
3rd Nov 2020 (4 years ago)
L Tinnie
Great agent, would definitely recommend Jonathan. Can’t rate highly enough.... Read more
28th Oct 2020 (4 years ago)
A Ayton
Sara Malik assisted my housemate and I when we moved into our new property a short while ago. Sara was incredibly helpful throughout the process, working with us to complete the inventory, and responding to our various questions and requests, quickly and professionally. I highly recommend Sara!... Read more
Tenant
28th Oct 2020 (4 years ago)
A Homayouni
Sara has been great in resolving our issues quickly.... Read more
24th Oct 2020 (4 years ago)
I Vahdat
It was a delight to work with Fox Gregory for renting a flat recently. I was really pressed for time and everyone, especially Tom, Dan & Sara gave me their full support throughout the entire process, from the viewings through to the day I moved in and even after that, checking on me to make sure I had settled well. I was really impressed with their professionalism, responsiveness, responsibility and the agility with which they were able to offer me a range of suitable options based on my search criteria. Thank you guys and all the best.... Read more
Tenant
23rd Oct 2020 (4 years ago)
J Hopkins
Fantastic service from Tom and his team, let my property within ten days when it had been on the market with a well known brand for over eight weeks. Thankyou.... Read more
Landlord
23rd Oct 2020 (4 years ago)
L Cunningham
I would like to thank Jonathan for his unwavering professionalism and assistance in navigating us through our purchase. We could not have done it without him.... Read more
Buyer
22nd Oct 2020 (4 years ago)
P Waraich
Thank you Fox Gregory.
SARA did a great job from viewing the property to handing over the keys in quick time. I am renting apartment in Slough, Sara is very punctual and was right on time for viewing the property even Fox Gregory is based in St. John's wood. she is very professional and very responsive for any queries and takes extra care to make sure client is happy.
I would highly recommend asking for Sara to get the best and professional services.
Keep it up the great Job SARA. :) Thanks a Lot.... Read more
Tenant
23rd Aug 2020 (4 years ago)
S hancock
Sara was essential during my time trying to find places to stay short term during the lockdown period. Her help was invaluable, she even met and help moved some on my luggage when I moved to another flat. Which was totally above and beyond. She was always super responsive and always on hand if I had any issues. Would highly recommend asking for Sara if you want someone who is reliable and good at what she does???????? Would definitely use her again going forward.... Read more
Tenant
22nd Aug 2020 (4 years ago)
????
Good place for searching a flat and Sara is very helpful... Read more
20th Aug 2020 (4 years ago)
L Hughes
I recently dealt with Fox Gregory to move into my new apartment, I specifically dealt with Sara who was excellent and helpful throughout the entire process. Everything was quick and easy, with the current pandemic everything was done mostly online I.e. tenancy ETC. and was all smooth and straight forward. Sara has been massively helpful and was always at the end of the phone or text to help even after moving in. I would highly recommend Fox Gregory and Sara specifically. Keep up the good work.... Read more
Tenant
20th Aug 2020 (4 years ago)
S Priestley
I was impressed with my recent experience here, Tom was particularly knowledge and helpful on recommending properties and information about the area. To sum my experience in three words; professional, understanding and refreshing - I would highly recommend using Fox Gregory for your property search.... Read more
3rd Jun 2020 (4 years ago)
A Garcia
Thomas Sutton and the team at Fox Gregory were ever so helpful in me finding a flat in London. Dealing with them was a breeze.... Read more
3rd Jun 2020 (4 years ago)
A big thank you to Fox Gregory and in particular Jonathan for his expert help, knowledge and advise. His tenacious manner was a huge factor in securing our dream home and would highly recommend him and the team at Fox Gregory.... Read more
Seller
3rd Jun 2020 (4 years ago)
E Scherrer
My husband and I worked with Daniel Harris at Fox Gregory and had a very pleasant experience. We are quite picky on the requirements for a flat, and Daniel searched across London to find us the perfect place. He wasn't pushy at all and was extremely patient with us during the process to ensure we were happy with what we ended up with. I cannot recommend him enough - it felt like a true US experience (I'm American), where you have 1 agent find and book appointments for you.... Read more
Tenant
1st Jun 2020 (4 years ago)
L Barbara
Fox Gregory was great, they found my perfect apartment in just one day of viewings. We have been living in that apartment for over 6 months and we are so happy we moved here. Definitely the most helpful agency in all St Johns Wood.... Read more
Tenant
11th Mar 2020 (4 years ago)
M N
We were looking for a house around St John's Wood and luckily found Hamish at Fox Gregory that could guide us around to various properties in the immediate and surrounding area. With enthusiasm and great spirit, Hamish was well prepared and could answer all our questions and highlight the ins and outs of the properties which helped us form an opinion on a vast number of properties. His diligence eventually led us to the right property for our little family. Thank you Hamish, you made it happen!... Read more
Buyer
2nd Feb 2020 (5 years ago)
E K
Great experience. We flew over from abroad and we only had 6 days to find a property. We dealt with Hamish, who took time to understand what we were looking for and deliver a set of options. Was pleasure dealing with him and manage to finalize everything for us in the space of a few days.... Read more
2nd Feb 2020 (5 years ago)
F Hussain
Excellent service from Hamish McAllister. Got me a great place in West Hampstead. Quick and easy and professional, knew all about the property and answered all my questions.... Read more
Tenant
18th Jan 2020 (5 years ago)
J cohen
Thank you Fox Gregory. A great experience and professional service from beginning to end. Highly recommended.... Read more
11th Dec 2019 (5 years ago)
D Waxman
Jonathan Cohen was excellent and worked really hard in dealing with my sale... Read more
Seller
24th Nov 2019 (5 years ago)
C Ramundo
Avoid them.... Read more
7th Nov 2019 (5 years ago)
L Brigante
Please! Avoid!... Read more
7th Nov 2019 (5 years ago)
P SANTOS
The best in London... Read more
22nd Aug 2019 (5 years ago)
V Heizmann
Cannot recommend Fox Gregory to anyone. They did not facilitate any communication with my landlord, especially when I moved out early. They even had the audacity to ask me if contractors could start renovating the place while I was still paying for it. Wow, would have not expected such a low customer orientation from a real estate agent.... Read more
Tenant
22nd Jul 2019 (5 years ago)
D Fox
Cowboys - AVOID... Read more
17th Apr 2019 (5 years ago)
T Hila
The process of dealing with Fox Gregory has been delightful start to finish, A special thanks to Aaqib, he has been amazing... Read more
11th Jan 2019 (6 years ago)
J Bakollari
My experience with Fox Gregory was great!Aaqib found the studio of my dreams in less than two days!He is professional and amazing at what he is doing.
Aaqib you are the best!!... Read more
Tenant
2nd Dec 2018 (6 years ago)
My experience with Fox Gregory was great!Aaqib found the studio of my dreams in less than two days!He is professional and amazing at what he is doing.
Aaqib you are the best!!... Read more
Tenant
2nd Dec 2018 (6 years ago)
A Qaisar
Exceptional services. Aaqib one of the guy was really helpful and direct me in the right direction.
Thanks Aaqib... Read more
26th Oct 2018 (6 years ago)
S menon
Fantastic service from start to finish. Mr Aaqib listens to your needs and leverages your time only showing what truly matches your request for lettings. The staffs are very friendly and do everything they can to help you!! I am so pleased with my new flat. I cannot thank Fox Gregory (Mr. David) enough for their wonderful service!!... Read more
Landlord
16th Oct 2018 (6 years ago)
N Bouchenaki
Amazing service,
These guys did their best and they rocked it in such a small period of time,
Aaqib was the one taking care of me,
Smart and very understanding of anybody’s needs,
thank you so much !... Read more
12th Oct 2018 (6 years ago)
S Romeiro
My experience in working with Fox Gregory in search of a property over the last past month has been very rewarding. In this process, I would like to recall the excellent service provided by Aaqib. He has been a fantastic professional, always polite, always resourceful and always having in mind our requirements and preferences. After the second property we visited, he had already a clear vision of what we were looking for and spared us the time of visiting properties that would not match our preferences. Extremely polite, he is not the type of agent that puts pressure on clients and truly inspires confidence and trust. A great professional indeed!... Read more
1st Oct 2018 (6 years ago)
M Jerin
Excellent and professional service from the team at Fox Gregory. Aaqib ensured everything ran smoothly, he kept me in the loop at all times and was always quick to respond to any emails or inquiries. Highly recommended!... Read more
25th Aug 2018 (6 years ago)
D Tagami
It seemed to me that not all the procedures were arranged most efficiently, especially it took days until I could get confirmation of payment of first rent and deposit, which made me a bit nervous. That being said, Aaqib, my primary contact person, was extremely kind, attentive and reliable in all aspects and I had nothing to complain with his support. Special thanks to Aaqib for all his greatest arrangements!... Read more
Tenant
18th Aug 2018 (6 years ago)
E Dobrovolskis
Great estate agents. Had been contracted for two years to look after one of the apartments and so far had no issues. Very responsive and easy to communicate with. Aaqib is a true professional. Head Concierge / Avenue Road NW8... Read more
Landlord
10th Aug 2018 (6 years ago)
P Fernández
I am an undergrad student and renting my flat with Fox Gregory was very easy and comfortable. Aaqib took us through all the process, the viewing was very helpful and we are really enjoying the property. We are very happy with the agency.... Read more
Tenant
2nd Aug 2018 (6 years ago)
H Kondoh
The agent was so kind and professional; highly recommend the agent among other ones in the area. Especially my agent, Aaqib, was so great: very kind, know well about properties and customer-oriented mind.... Read more
30th Jul 2018 (6 years ago)
M B
Totally unprofessional , avoid at all costs, no integrity and you will be ripped off as we were, one star is too much. So many other good Professional Estate Agency firms out there and as another reviewer said how they are still trading is a wonder. Seriously do not touch them with a bargepole.... Read more
6th Jun 2018 (6 years ago)
S hillberg
I had very uncomfortable experience with this establishment when I went to the office the young girl at reception was sniffing her fingers repeatedly while the other gentleman broke wind several times.After booking a viewing the owner came to meet me was aggressive in his replies when queried and then picked his nose and wiped it on his sleeve didn't go back used another in area... Read more
6th Jun 2018 (6 years ago)
A Proctar
Just wanted to thank the team at Fox Gregory for their continued support, efforts and professionalism and absolute delight to deal with. With customer service at the very top of their agenda. I can understand how their impact has been receieved in the corporate market. Good Job... Read more
9th Mar 2018 (6 years ago)
S Westgate
Completely hopeless and will do nothing but waste your time and inconvenience you. No communication between the team, they do not keep appointments and are totally and utterly disorganised. With the vast number of estate agents competing in this industry, how this company is still in business is a mystery.... Read more
16th Jan 2018 (7 years ago)