D Marchi
Ian was professional and helpful prior to and during the entire two year lease. Highly recommend... Read more
Tenant
17th Oct 2024 (13 weeks ago)
T Famuboni
Gardiner is absolutely fantastic. For both Tenants and Landlords. They look out for the best interest of both. They are very helpful with recommendations for service providers. Help us with suggestions for movers, cleaners, gardeners etc. Have a request and they are happy to help. Especially Kira, she is so lovely and helpful. Love their service and will always use them.... Read more
7th Aug 2024 (23 weeks ago)
G Pavlik
Just started working (became tenant) with the team and first impressions are very positive. Ian, Kira and rest of the team are very helpful and quick. Looking forward for great cooperation in future. They made my flat hunt easy and quick. Thank you all... Read more
Tenant
12th Jul 2024 (6 mo. ago)
A Horne
I first came into contact with GR nearly four years ago and, with me as landlord, they have been managing my London flat since then. I have found Ian, Emma and Kira to be both very friendly and very professional. They know what they are doing. Day to day contact is with Kira who is very good both at keeping me up to date with any issues as they arise and, more particularly, at resolving them in an active and courteous manner.... Read more
Landlord
11th Jul 2024 (6 mo. ago)
Danielle
All my experiences with Gardiner Residential as a tenant over the past five years have been outstanding. The team in general, and Kira in particular, has been accessible, prompt, and happy to help with any issues regarding the property and landlord/tenant communications. Kira has been understanding, flexible, and professional -- thank you :) Highly recommended!... Read more
Tenant
19th Jun 2024 (6 mo. ago)
A Sood
My queries have been professionally, with a high degree of courtesy, and with immense patience, been dealt with by Kira - thank you so very much... Read more
13th May 2024 (7 mo. ago)
R L
I am a migrant from Hong Kong. Over the past three years, the Gardiner and the staff there have been providing me professional advices on prospective purchase of property, careful services and timely preparation of the tenancy agreement including apt details as well as meticulous discharge of the tenancy conditions. Their services has always been prompt, appropriate and bespoke. Certainly the best agency in Ealing and worthy of commendation is the Gardiner.... Read more
10th Apr 2024 (9 mo. ago)
N Nadeem
Bad company
Called 3 times for one property that I’m interested in. They told me 3 times they would let me know. I’m still waiting…
Not take seriously the customers
Update.
I enquired about the property in George Street for 3 Bedrooms not for 2 beds. I called in December and also on January 6/01. I never get any update and anybody never
calls me back... Read more
17th Jan 2024 (11 mo. ago)
T Le
To Maria and Gardiner team,
We just want to thank you and your team for the support during this time. We really appreciate all your helps getting the house that we wanted, we couldn’t have done a great deal without your professional and expert services. I wish you and your team all the best for future business.
I highly recommend Gardiner if you are looking for property to rent in Ealing.... Read more
Tenant
23rd Nov 2023 (1 year ago)
M Tan
Professional, trustworthy, friendly and efficient team, especially Kira and Ian who always give excellent service. They are quick in responding to any matter and go out of their way to help, even in small things. Gardiner has been my agent for more than 8 years!... Read more
15th Nov 2023 (1 year ago)
Professional, highly knowledgeable, unflappable, realistic, compassionate and patient. Emma, Ian and their lovely team had a difficult situation to deal with when selling my house but they were patient, reassuring and diplomatic throughout. I recommend them unreservedly.... Read more
Seller
12th Aug 2023 (1 year ago)
S Hamlyn
There’s Ealing estate agents - and then there’s Gardiners. I’ve bought 4 houses in Ealing over the years and sold three. This time I entrusted Gardiners with my sale and the experience was incomparably better than any previous one. Emma, Ian and their team became my friends. I never - over the 18 months (not down to them but some bad luck and the economic situation) it took to sell my house and buy exactly the one I wanted - did I feel anything other than supported, understood and encouraged. Their experience, knowledge of the local area and diplomacy are second to none. No hard sell, no fast talking, no unrealistic sales pitches or time-wasters - just common sense, professionalism, patience and understanding - all of which were needed in my case. They were wonderful.... Read more
Seller
12th Aug 2023 (1 year ago)
A Al-Diwani
Gardiner Residential were terrific agents with my recent purchase of a property. They were very helpful throughout the process and assisted me as much as possible. They really did help make the purchase so smooth and continue to be helpful even post purchase. Having been on the London property scene previously, I have found so many agents untrustworthy and quite dishonest (particular the big names), Gardiners were a breath of fresh air. Thank you so much to Maria and Emma!... Read more
Buyer
7th Aug 2023 (1 year ago)
Mike
Gardiners have supported me extremely well, both as a landlord and most recently in selling my flat in Ealing. The price was good, the fee was reasonable and the support was excellent, thank you.... Read more
Seller
3rd Aug 2023 (1 year ago)
N dehon
Great estate agents who are very competent and have great knowledge of the area. I would definitely recommend to anyone looking for houses in Ealing.... Read more
22nd Jul 2023 (1 year ago)
C Harte
Would highly recommend Gardiner Residentials. Really helpful and informative both in store and online. Can’t thank their staff enough!... Read more
21st Jul 2023 (1 year ago)
T Andrews
Emma and her staff are extremely professional and nothing is too much trouble for them. They are courteous and always approachable and honest in their dealings with you. Best estate agents in West London and would use no other.... Read more
21st Jul 2023 (1 year ago)
N Campbell
Had an amazing experience using Gardiner Residential! They were transparent, something I had struggled to find using other agents, but maintained a compassionate attitude towards finding me a home that met my expectations. The team were lovely and very efficient, and i felt understood and prioritised throughout working with them. Cant recommend enough, definitely Ealings top agency!... Read more
21st Jul 2023 (1 year ago)
T dryden
Had an incredible experience with Gardiner Residential!!! So so helpful and friendly, and made sure to cater to all my requests! Would recommend to anyone!... Read more
21st Jul 2023 (1 year ago)
R Darwent
Would highly recommend this estate agents. Swift and attentive staff both inside the shop and online, helping me find the property I was looking for. Can’t thank them enough.... Read more
21st Jul 2023 (1 year ago)
D Burns
I have had a really positive experience with Gardiner Residential. They were extremely friendly and helped me with any inquires I had. They gave me insightful opinions to help me come to my final decision. Would definitely recommend their services!... Read more
21st Jul 2023 (1 year ago)
L Smith
Great experience was shown around by Josh Gardiner, a very knowledgable and competent young man who clearly knew his stuff.... Read more
21st Jul 2023 (1 year ago)
I Green
Lovely owners who are always eager to help.... Read more
21st Jul 2023 (1 year ago)
J Kerrisk
We've had a really positive experience with Gardiner residential and they’ve resolved any flat issues swiftly in a friendly manner. Their professionalism has been great and we've appreciated their proactive approach.... Read more
Tenant
21st Jul 2023 (1 year ago)
M Williams-Neale
Ian and the team at Gardiner Residential offer a first-rate service. Always quick to respond to any questions/concerns and providing honest and helpful advice through the process. A truly professional service from a friendly team.... Read more
11th Jul 2023 (1 year ago)
C Harding
Expert local knowledge and personal touch... Read more
10th Jul 2023 (1 year ago)
T Wong
This is the most horrible agent I’ve ever used! They cheat! They are dishonest, cheating buyers along with sellers. I was buying a property with them and the property has serious leakage issues in the basement. The agent along with the buyer told me they have fixed the issue. And before exchange I realised that the fix even not started- they are liars! The leakage issue is so severe that will take 6-12 months to fix and people have to move out during that period… once we found out, they denied everything they’ve done! Even that means we lost thousands of pounds in surveyor, lawyer, mortgage fees. They are not responsive to emails either. For whoever wants to buy or sell with the agent, NO!! NO!!!! If you want a nightmare, deal with them. Otherwise avoid them!!!! Don’t let my tragedy happen to you... Read more
Buyer
7th Jul 2023 (1 year ago)
H Drysch
We placed our flat on the market in what was not the easiest time to sell property. However Emma Ian and Maria managed to achieve a very good price in a relatively short period of time. They looked after everything providing excellent service as well as giving very good practical advice throughout the whole time. It was comforting to know that Gardiners is large enough to provide the full level of service one would get from one of the larger corporate agencies yet is able to give that important personal touch! Simply the best!!... Read more
Seller
2nd Jul 2023 (1 year ago)
R Harris
Much appreciation to the team at Gardiner Residential for all their help with our purchase. Special thanks to Kira for all of her helpful advice, kindness and support through the process!... Read more
Buyer
12th Nov 2022 (2 years ago)
D Mortimer
Ian and tan were absolutely fantastic. Very on it in terms of communication and driving forward the purchase and sale process forward. Thank you so much. We would definitely use again... Read more
Seller
9th Nov 2022 (2 years ago)
M Lavery
Highly recommend Gardiner Residential. Ian, Emma and the whole team provided an excellent service to me selling a property remotely making it stress free. Excellent local knowledge and a pleasure to deal with... Read more
Seller
3rd Nov 2022 (2 years ago)
J M
Absolutely amazing!!! Emma, Ian and Kira go above and beyond any other estate agent……and I have had dealings with many! Service is faultless and nothing is too much trouble. Where we had been let down by previous agents they stepped in and made everything just happen!
Best estate agents you can you employ, fantastic!... Read more
13th Jul 2022 (2 years ago)
F Busca
I cannot recommend Gardiner strongly enough. This is our 5th real estate purchase, and we are ever so grateful we used Gardiner. We never gave much thought to what estate agent we were going through, until we had a terrible experience with a major chain and we realised that in a market which has gone crazy, dealing with Gardiner truly made the difference. Kira was outstanding. Always present, responsive and precise, her work was invaluable. She ensured that all parties had a channel of clear and cooperative communications, which indeed was the key to a successful chain of transactions which could have otherwise broken down a few times. She went above and beyond what is expected of an estate agent, and always with a tremendous, positive, encouraging energy which really made it happen. Last but by no means least, it is a great feeling when all parties are happy and grateful to each other, and no bitter aftertaste is left by greed. A different experience altogether for such a delicate moment in life. Thank you, Kira and the whole team!... Read more
28th Jun 2022 (2 years ago)
F Szydlowski
Professional, hands on and treating you with a personal approach. Enjoyed both the property search process and being a tenant in a flat managed by them. Recommend... Read more
Tenant
30th Mar 2022 (2 years ago)
M Abdelhalim
Very professional and responsive service. Helped all us the way throughout the process.... Read more
20th Feb 2022 (2 years ago)
M Kambouri
Lovely people, great team: very professional, excellent follow up: both Ian and Emma were great at helping me through buying a flat in Ealing. They know their market and local issues. Georga was fab at fast responding with a smile and Ben showed me a few great properties too. Higly recommended.... Read more
Buyer
3rd Feb 2022 (2 years ago)
K Tompsett
After 35 years in the same house it was time to leave. Gardiners looked after me from start to finish in a professional yet caring way. I could not ask for more. thank you... Read more
Seller
16th Nov 2021 (3 years ago)
M Campos
As a tenant, I have received great service!... Read more
Tenant
5th Oct 2021 (3 years ago)
L Lawson
I have rented my flat out through Gardiner residential for almost 20 year. They have been consistently helpful and professional. I would definitely recommend them.... Read more
Landlord
3rd Oct 2021 (3 years ago)
G Dorodvand
We've sold a home and bought a home with Gardiner Residential. Ben Michael has been BEYOND fantastic. He greets my family with a box of chocolates, is super responsive on calls, always maintains the best energy, checks in all the time and has even checked in on us outside of his working hours to keep the momentum going to help buy/sell in the deadline we wanted. All in all, he truly has bent over backwards for me and my family, to help us sell and buy a home. He introduced a solicitor to us and gosh the list is just endless. He's everything you'd want in a dream estate agent. Me and my family can't thank him enough. Work with him and you won't regret it, that's for sure!... Read more
Seller
29th Sep 2021 (3 years ago)
S O’Connell
We had a brilliant experience with Gardiner selling our home, we couldn’t have asked for a better service. Gardiner are a small team who really got to know us and who worked really hard on our behalf. Highly recommend!... Read more
Seller
27th Sep 2021 (3 years ago)
C Kowalski
Very diligent help and expertise!
This sale ticked all the boxes we could have dreamt of for our Ealing property and tight schedule we had… Well done to the whole team!... Read more
Seller
23rd Sep 2021 (3 years ago)
P C
I am an overseas landlord and my flat has been managed by Gardiner Residential since 2013. Over the last 8 years, any issues with the flat or tenants have always been dealt with promptly and professionally by the team, namely Ian, Kira or Georga.... Read more
Landlord
23rd Sep 2021 (3 years ago)
M chatzipanteli
As a new comer in London, I had to go through the taunting process of renting a property. I was lucky enough to rent with Gardiner Residential. Ben Michael and Kira Russo were more than responsive, efficient and professional throughout the whole process, making me feel safe, treating me with respect and surpassing any obstacles. I do highly recommend them!... Read more
Tenant
12th Sep 2021 (3 years ago)
W wallace
Extremely professional service, Ben Michael especially, was super efficient with excellent communication at all stages of our rental process.... Read more
Tenant
10th Sep 2021 (3 years ago)
I Sengupta
We have bought and sold with Gardiner Residential for over ten years, even since we first moved to Ealing. They are justifiably a boutique agency: extremely professional, individualised service and very sensitive to our needs as sellers. Can't recommend them enough.... Read more
Seller
9th Sep 2021 (3 years ago)
L Shanmugam
Went for a viewing for an one bedroom house after setting a date, none of our concerns or limits were even acknowledged. The only question they asked via email is how much do we earn, that is all. We went for a viewing and the house they showed us was entirely different from the one on the website. Upon enquiring the guy who showed us the place said the place was gone and this is the one that is available, the guy was really unprofessional and reluctant to answer questions.Worst experience ever.... Read more
7th Sep 2021 (3 years ago)
R Wynne
We bought our first home from Gardiner Residential during lockdown, Ian who showed us around the house was great and incredibly informative and gave us space to think about the property. Georga who helped us complete the purchase was very helpful and prompt answering all our queries. Would highly reccommend them to any buyers.... Read more
Buyer
31st Aug 2021 (3 years ago)
Good customer service and always swift response.... Read more
Tenant
28th Aug 2021 (3 years ago)
Ben is very helpful and quick to respond. The whole buying process has been handled professionally.... Read more
Buyer
20th Aug 2021 (3 years ago)
L Johnson
I have been renting my properties with Gardiner Residential for the past 5 years and they absolutely fantastic to deal with. Always professional and attentive and I always feel like myself and my properties are in good hands.... Read more
Landlord
16th Aug 2021 (3 years ago)
W Mans
Very professional, trustworthy and managing my rental property for the last 10 years.... Read more
Landlord
16th Aug 2021 (3 years ago)
M Tóth
I have been renting with Gardiner for around 10 years now. I have always found them to be professional, understanding, and approachable.
Over the years we have had a number of things to sort together around the property, contracts, certificates, etc.. They have always been polite and never intrusive. If we had differing views on anything we could always come to reasonable agreement.
It is silly to assume that you won't have any problems to solve when renting or letting your property, so from experience I can confidently say that your ideal estate agent is someone like the team at Gardiner: ready and able to help when you need it, and work with you at all times.
Thank you Kira, Priya, Ian and the rest of the team.... Read more
Tenant
13th Aug 2021 (3 years ago)
A Illgner
We recently bought and sold through Gardiner Residential and could not recommend them more. Emma, Ian and the team go above and beyond and offer invaluable advice. They are realistic about the market, achieve fair prices and don't make promises they can't keep. They know the area inside out and it shows. A brilliant agency!... Read more
Seller
6th Mar 2021 (3 years ago)
C Michael
Gardiner Residential has a first class knowledge of the market in Ealing and surrounding West London. We rented a house through them in 2019-2020. Unlike many other agents we tried, they really took the time to understand our needs and find us the perfect property.... Read more
Tenant
22nd Feb 2021 (3 years ago)
D James
By far the best estate agent we have ever come across! Emma and Ian Gardiner are so hard working and professional.... Read more
22nd Feb 2021 (3 years ago)
R Jazi
Poor service. Called 3 times to enquire about a property and they failed to take my details all 3 times. 4th time I called they still didn't know I called earlier and said the property I am enquiring about was Let just the day before. I even placed a viewing request on their site, no one came back to me on that.... Read more
7th Apr 2020 (4 years ago)
P Bobby
Extremely poor quality and slow service when dealing with issues with your house.... Read more
5th Dec 2019 (5 years ago)
A Redman
Gardiners are operating as a professional and well coordinated team with a personal touch to their clients. They were great on both selling the property and renting it out notwithstanding the difficult market conditions for selling. They achieved positive outcome and were reliable and responsive throughout the process. Thanks a lot to both Ian and Emma!... Read more
Seller
3rd Jul 2019 (5 years ago)
T Nispen
We bought a house from one of their clients and Gardiner Residential were very responsive, professional and always willing to help and pass on messages / arrange additional viewings.... Read more
Buyer
30th Jun 2019 (5 years ago)
A Saha
Gardiner Residential are a fantastic local estate agent with excellent knowledge of the Ealing area. I let out a couple of my properties with them and sold one of my flats with them too over a period of 10 years. They are super professional, personable and very easy to work with. They are the ONLY agent I would recommend in Ealing :)... Read more
Seller
26th Jun 2019 (5 years ago)
V N
I was renting from this estate agent for 4 years and they never disappointed me. They were always friendly, helpful and tried to find a quick solution to any issue. Highly recommend!... Read more
Tenant
22nd Jan 2019 (5 years ago)
S Hanna
I dealt with Ian and Emma from Gardiner and found them to be wonderful, very patient, responsive and professional. I would highly recommend them.... Read more
22nd Jan 2019 (5 years ago)
J Davey
Gardiner Residential in Ealing are nothing but a great support as an estate agent. Always friendly and approachable, ready to help with your questions and help to provide guidance. I would have no hesitation in using them again in a future move.... Read more
15th Mar 2016 (8 years ago)