We bought our house in Ealing through Sinton Andrews then sold it through them again in 2016. Through both the buying and the selling processes we found Gary and Adam to be hugely helpful, organised, responsive and trustworthy, and we would have no hesitation in recommending them. We also worked with Foxtons on our sale and the contrast couldn't have been greater!
Turn up late to viewings on more than one occasion...
Anisha was a tremendous asset during the whole process of buying a new property. Without her help, I would've been lost. Her guidance and communication throughout the process was second to none and very valuable. I would highly recommend working with her in the future again.
Good customer service - but they charge £210 to "draw up the contract". In our case we questioned one of the terms in there (saying we would pay all bills although this should not have been the case) and were told it was just a generic contract and we should ignore this term.I'm sorry but if I'm going to be charged £210, the price of a decent TV, for a piece of paper, I expect it to be absolutely perfect (and probably gold plated).
KFH are nothing more than relatively polite thieves.
I had a great experience and Oliver was always there to help us through our property purchase. Thank you so much!
Yesterday I got in touch with this agent to arrange a viewing in a property in Ealing, W5. viewing was with Rebecca McCarthy. I run into the rush hour Hanger Lane traffic and was delayed a few minutes, I attempted calling the offices to notify of the situation after several attempts to an number that was on VM. Finally I got through to them 10 minutes before I arrived for my 6pm appointment.
I was caught up in at least 1 hour traffic to do this viewing.
Rebecca McCarthy a supposed lettings negotiator has left the property without notifying me that she was leaving after I had contacted her office of my delay. I had wasted 1 hour in traffic to turn up to this viewing and the agent had just disappeared!
zero effort by this agent and zero communication!
a time waster at best and that property was empty, such a big effort from the agent and If I was the landlord of 8 Westbury Road, W5 I should look to instruct an agent that bothers at least and not one that disappears from viewings!