Great job Barney!.. He was excellent and was really key in us getting our home as we moved to London. Would highly recommend him to anyone seeking to find not just a house but a home.
It's a shame I can't place a rating lower than a 1 as I have had a terrible experience with this Real-estate agency. I have been lied to I have been offended by its staff and I have entered a house that has had zero work done to its water, heating and several other general aspects that make a house habitable despite being told that 'its all been taken care of'. In all my years of living in different countries and different cultures I have never seen such laziness and lack of feeling towards tenants.
The guys at Haart Wembley Park especially Asem were very helpful and kept updating us through the whole process of our purchase. We would recommend them to anyone who wants to buy or sell a property.
Usha, Nassem I couldn't agree with you more.I infact didn't want to give even one star but had to.I rang Saturday and was told there were no viewings that day even though I said I'd pay all the money upfront and take it.So it was arranged for 5pm and no one turned up! I knocked on 3 doors before I knew which house it was because you don't get the numbers, A lovely lady answered and shown us around and said it had been taken.I couldn't believe it! It was uncomfortable for myself and the lady who was absolutely lovely.A shame to have an incompetent company working for people.I was told they forgot to ring me, The usual old chestnut yeah yeah yeah! 6 people I believe have desks in that office and they don't know what the next one is doing.Hectic day with viewings?! Ha I deal with 80'000 customers on an event day at Wembley Park.Too funny! If I was selling, Renting or looking for somewhere it would not be from cocky over the phone, Taking you for a fool whose comment I heard as the phone was lifted as they knew I was going to be ringing.
I recently purchased a property through Haart. My experience was extremely positive and would strongly recommend Haart to anyone looking to purchase a property. Many thanks to Zubair Malik for providing us with an excellent service.
Approachable staff. Very quick and informative. Quick sale with no problem.
I just want to say a huge thankyou to Comfort for her help with trying to find me a home.
I was apprehensive at first and starting and with our family getting larger the pressure of finding an appropriate home was on the forefront of my mind however comfort helped to alleviate my worries and stresses.
Although we did not end up taking the property she had showed us, my wife and I were very impressed with her customer service.
Will definitely be referring RSK to my friends.
The worst experience we've had with an estate agent. We arranged to view a flat at a certain time. We had to call the agent to see why nobody came at the appointed time. We were assured they were on their way. We waited 15 minutes before anyone arrived. Eventually two young women arrived without explanation but did not have the keys. They said someone else would be arriving and they knew nothing, as they "only work on Saturdays" as if that explained it all. The next woman arrived, by this time twenty minutes late, with another client. She walked right past us with no explanation nor apology and proceeded to enter the building with the other client. It appeared as if she expected us to follow her in. In the circumstances we had no inclination to do so and we left, having wasted a journey and at least an hour of our time on a Saturday afternoon.
Working with Carlos to buy a property in Wembley area. So far quite happy working with him. Carlos is a great guy, knowledgable and understands the requirements very well. I am sure he will find us something soon. I give him 5 star.
Made an enquiry and specified my budget and requested no time wasting. Before arriving for the viewing, I requested photos and prices of the property. I was then taken to viewings with properties which were way above my budget and I was subsequently insulted that I could not make a higher offer. I was informed that a higher offer had been made but the property is still on their website. I was also taken to a property which I had already viewed before and was told that the price was £1250 when in fact it was listed for £1150. Appalled by their level of desperation. Will make a formal complaint to the regulatory body as taking advantage of ordinary people is part of their daily routine. Their staff are not just rude but also skillful in making up information to their advantage. They will most likely reply denying everything.