I had an urgent request to obtain a copy of my tenancy agreement. Josh Horrocks was a credit to your company and walked me through the procedure and ensured my needs were met. He dealt with my query in a swift manner and kept me in the loop throughout. Thanks to the support of your team I was able to complete my task quickly which elevated any pressure I faced. Once again many thanks to the team, credit is hardly given when it should be.
rude and arrogant stole my deposit staybaway from these guy especialy the anarexic south african
Harry has been the ultimate professional throughout the process, resolving both small and large issues rapidly. It's been an absolute pleasure dealing with him and as a first time buyer he's made the whole process feel stress free. I would not hesitate to recommend him for any services offered through him at KFH.
It's a shame I can't place a rating lower than a 1 as I have had a terrible experience with this Real-estate agency. I have been lied to I have been offended by its staff and I have entered a house that has had zero work done to its water, heating and several other general aspects that make a house habitable despite being told that 'its all been taken care of'. In all my years of living in different countries and different cultures I have never seen such laziness and lack of feeling towards tenants.
Parth has been extremely helpful in helping us find a property and explaining the differences between the different types of properties. I am extremely grateful for his help and expertise otherwise I don't think my husband would've agreed to buying a property. I would highly recommend him to my family and friends.
I have to constantly chase to get a reply, and no one ever answers the phone.
Very happy with the choice we made when selling our house. Paul was excellent as our initial point of contact and his appraisal re market, price, customer profile, etc., was spot-on. Marketing brochure was very attractive and the subsequent follow through from viewings to exchange with Selina has been excellent. The combination of professionalism and personal touch is just right: would strongly recommend Hamptons International without hesitation.
Pity that I can't give less than a star. All promises before you have moved but then it's all surprises. I moved with my family on Friday evening to know that Bed, Sofa, Cupboard (everything that led to my decision to finalize the flat) is not there. Called the hamptons and they said there's been a "misunderstanding" between them and landlord about the availability of these items. So now, they advised me to buy a camping matteress (just for 3 days as Bed will be delivered on Monday as it has been ordered) which I said I wont as I Cant have my 2 year old kid sleeping on it. Anyway, I bought a matteress (hope they reimburse at least the fraction of amount they promised) and spent the weekend in the hope of a bed on Monday. I got a call on Monday that Bed is ordered now (they lied that it was ordered on Friday itself) now and new delivery day is Friday. Now imagine if I would gone with their idea of a camping matteress. I'm still clueless about other items if they would come or not as Landlord said that he had asked hamptons to advertise the property as unfurnished. And on top of that, Not given the parking yet as I was told while being lured to final this flat (I dont have a car but was told I can rent the parking out and that's why I didn't negotiate further). So here I am stuck for at least 6 months in this flat. Don't know whom to blame! One question to hamptons - Why should I pay my hard earned money to you as fee for your incompetence (and lies?). No one suffered other than my family - you are sitting comfortably in your offices and Landlord is fair in his point of view. Its sad that you do business in such an unprofessional way! Pathetic.
Thank you so much to Kate who has been amazing and supported us throughout the process, she was always easy to contact and was so patient in helping us find our perfect home. Would definitely recommend Aston Rowe for a stress free search for a home!!
We didn't find our property with them sadly but the process was good. Very nice and high quality properties and James Halsey who showed us around was really nice to deal with. Thanks for all the help.