K Wood
We recently purchased a property through Gibbins Richards. Callum originally showed us around the property and when we put an offer in Callum biased with us and the sellers amazingly. Once our offer was accepted Patrick and Callum communicated with us every step of the way. We had a realky positive experience of buying our new home through Gibbins Richards and would highly recommend them. Thank you Callum and Patrick for all your hard work and keeping us informed every step of the way.... Read more
Buyer
20th Oct 2025 (26 days ago)
J Burrow
The whole team at Gibbins Richards' Wellington office were excellent. From my first viewing to completion they were friendly, helpful and efficient. Buying a house can be stressful but Max, Callum, Claire and Patrick made the whole process easy and enjoyable. Thank you!... Read more
Buyer
13th Sep 2025 (9 weeks ago)
Beth
Gibbins Richard’s in Wellington were great to deal with in selling my house. From start to finish the word that best describes them for me was - Proactive! From my very first phone call enquiry the team were on it! No just sitting there waiting for my house to sell, they helped make it happen. Callum was especially good, really helpful & always available to update. Max was calming & knowledgeable as we navigated the ups & downs of selling! I definitely recommend the team & would use them again. Job well done, thank you guys! ????... Read more
Seller
9th Sep 2025 (10 weeks ago)
V Learnmore
Gibbins Richards offers quality services and have excellent staff.... Read more
9th Sep 2025 (10 weeks ago)
T Hopkins
Ash and the team will always look after you and give you all the experience and advice you require!... Read more
28th Aug 2025 (11 weeks ago)
I Hosie
The Wellington estate agents were brilliant. Even though they were not my estate agency, they were far more supportive of my purchase than my estate agency and solicitor. Absolutely recommend them.... Read more
Buyer
2nd Aug 2025 (15 weeks ago)
S Parry
After talking with 3 Estate Agents, we decided to appoint Gibbins Richards to handle our sale. Max, Callum and the rest of the team were extremely helpful, efficient and professional at all times. The sales particulars were very impressive - excellent photographs and well presented. I would wholeheartedly recommend Gibbins Richards to anyone.... Read more
Seller
16th Jul 2025 (17 weeks ago)
P Lockyer
Excellent service. I had Max Setter helping me and he was informative and knowledgeable.... Read more
26th May 2025 (25 weeks ago)
L Thomas
We have been overall very pleased with the service from gibbins Richards in wellington from the start, they were very helpful, they sent us a range of properties within our budget in addition to the property we originally requested some information on. Callum, was very friendly, and helpful throughout and quickly arranged viewings following this for us. The process did not feel delayed throughout and we were kept up to date. They were happy to hold the keys for us for a few days as we were unavailable to collect on completion day and were very friendly upon key pick up, of which we received a complementary bottle of prosecco.... Read more
Buyer
21st May 2025 (25 weeks ago)
E Trescothick
I had a lovely experience viewing some houses around the wellington area. I was shown around buy a lovely young gentleman called Callum, he had some excellent knowledge about the houses as well as the wellington area, would recommend... Read more
14th May 2025 (6 mo. ago)
F Gregory
Had a great experience with Gibbins Richards. Callum was clear, reliable, and easy to work with throughout the process. He communicated well, managed expectations realistically, and handled negotiations with confidence. A solid professional who gets the job done without any fuss. Would highly recommend!... Read more
14th May 2025 (6 mo. ago)
R Nicholson
Amazing service, dealt with Callum throughout my purchase and Max towards the end, both were so efficient and helpful, unlike some other agents we experienced in the past.. wouldn’t have happened without them, if we ever sell we’ll be sure to use them... Read more
Buyer
29th Apr 2025 (6 mo. ago)
C Walker
We recently had the pleasure of working with Gibbon Richards, and I can’t recommend them highly enough. From start to finish, they were nothing short of amazing. They helped us find our perfect home and made the entire process feel smooth.
Communication was fantastic throughout — we were always kept in the loop and updated exactly when we needed it most. It really gave us peace of mind knowing that everything was under control and being handled with care and professionalism.
A special shoutout to Callum and Claire, who were both absolutely brilliant. Their dedication, support, and friendly approach made a real difference and made us feel confident every step of the way.
If you’re thinking about buying a home, do it through Gibbon Richards — you’ll be in the best hands... Read more
Buyer
25th Apr 2025 (6 mo. ago)
J Hobbs
Max from the Wellington branch came out to value my property. He was extremely professional and very efficient with the process. The team were very responsive to my request and called me back from my online request very quickly and followed up until they got hold of me. Everyone I spoke to was very helpful, clear and professional. I would always choose to use Gibbins Richards again in the future.... Read more
Seller
24th Apr 2025 (6 mo. ago)
G Salt
Callum and Claire were incrediby helpful & pro-active in our buying process. Would recommend and will be using again in the future... Read more
Buyer
19th Apr 2025 (6 mo. ago)
C Wilcox
After my chain collapsed quite near to the end Claire, Callum & Rachel from the Wellington office persevered and worked so hard to sell my cottage for a second time. Claire, in particular, gave me a feeling of genuine care & support with a personalised approach. I would definitely recommend the Wellington Office.... Read more
Seller
28th Feb 2025 (8 mo. ago)
N Adcock
Thank you to Callum and Rachel for arranging viewings and accompanying me respectively. Rachel was very supportive and also good at thinking outside the box for other potential properties which might be possible.... Read more
18th Nov 2024 (11 mo. ago)
C May
We are looking to relocate to Somerset and had three consecutive viewings with Rachel. She was SO knowledgable and helpful with not only the viewings but her knowledge of the surrounding areas. Incredibly warm and friendly disposition that made us feel completely at ease. Both my partner and I left feeling incredibly optimistic about our eventual move and house purchase. Thank you so much Rachel! ????... Read more
16th Nov 2024 (11 mo. ago)
J W
This is a review for Claire, the manager at Wellington, and not the company. I must praise Claire on her empathetic approach and professionalism. For me, estate agency is all about the personal touch, adapting to each client's needs and building relationships to match people to properties (and vice versa)..... This is something that Claire does in abundance. With Wellington being a small town, the service she provides is excellent, that old fashioned touch really does make the difference and in today's world of fast paced electronic media taking over personal service, the service she provides is unique and special. A real asset to the company.... Read more
15th Nov 2024 (11 mo. ago)
E Fowler
Bought my flat through Gibbins Richards in Wellington and found their advice invaluable. Would highly recommend.... Read more
14th Nov 2024 (1 year ago)
P Ware
Excellent estate agency and highly professional staff. Having moved many times in and around wellington over the last 13 years they are always friendly and hugely supportive of buyers and sellers alike.... Read more
14th Nov 2024 (1 year ago)
C Short-Vanzyl
Claire in the Wellington office has valued my house and provided me with valuable advice. She keeps me up to date with properties available and the market, has been professional and informative throughout the process so far. I would highly recommend Claire and her team at Gibbons Richards.... Read more
14th Nov 2024 (1 year ago)
M Edney
Claire and Callum are brilliant; professional, friendly and incredibly supportive throughout the entire process.
I have worked with them closely for a number of months and can only say the attention they give their clients is second to none. They are on hand to help answer any questions the clients have, whilst also providing assurances and getting the job done.
They are a fantastic team who will do everything they can for their clients.
It's a pleasure working with you both.... Read more
11th Nov 2024 (1 year ago)
V Tanton
Claire (and her team) were brilliant! Always went the extra mile! Extremely friendly, really helpful, always available to answer any queries. Offering advice and providing encouraging moral support and trying to sort things out as soon as possible if they didn't go to plan. I would thoroughly recommend them!... Read more
10th Nov 2024 (1 year ago)
A H

Choosing Gibbins Richards will save you time! I’ll explain why further down my review but first - A huge thanks to fantastic branch manager Claire and her wonderful colleague Callum who went above and beyond in the purchase of my flat. Gibbins Richards is definitely an estate agents I would recommend and look forward to using again. Claire is both friendly and approachable and her ability to negotiate and make all parties happy was incredibly impressive. She went out of her way to save me some money which I was particularly grateful for, something she didn’t need to or have to do - but she did - one of those stand-out moments I will never forget. Similarly her charming colleague Callum worked incredibly hard, communicating internationally on my behalf, chasing people down and obtaining important documents for me that my own solicitor was still waiting to get. It was Callum’s readiness to think outside the box in those final days that helped wrap things up quicker than the solicitors were able to do, that I believe ultimately lead to my own solicitor being able to ‘tick off all the boxes’ before I was hit by a big scary tax bill deadline. If Claire and Callum hadn’t been as proactive as they were for me (and they didn’t need be as kind to me, as they were getting no commission from me as a buyer) I am 100% certain my purchase could not have completed as quickly as it did. Claire, Callum, if you are reading this - you’re both wonderful people and I owe you a great deal. Thank you.... Read more
10th Nov 2024 (1 year ago)
V Beer
Claire was our main contact, she was fantastic! She was professional, knowledgeable, and always available to help. The whole process was smooth from start to finish. Highly recommend!... Read more
9th Nov 2024 (1 year ago)
J Walker
I have bought and sold properties through Gibbins Richards for more than 20 years and trust the local knowledge and expertise displayed by their staff implicitly. Claire and her team in the Wellington branch recently provided a superb service from initial valuation to completion of the sale with excellent marketing, regular updates, with detailed feedback and advice throughout the whole process. Five well-deserved stars and highly recommended if you’re looking to buy or sell your next property.... Read more
9th Nov 2024 (1 year ago)
Callum and Claire were very helpful throughout the whole process and kept us in the loop throughout the purchase and were very helpful with any questions we had.... Read more
Buyer
8th Nov 2024 (1 year ago)
K Kingdon
Good service throughout. Pleased with the photographer and photos. Good amount of interest and regular viewings. Property sold for asking price... Read more
Seller
21st Oct 2024 (1 year ago)
J Bexter
We’d like to thank Claire at gibbins Richards for all her fantastic work getting our house sold in a really tough market as it is at the moment.
James & Kelly... Read more
Seller
19th Oct 2024 (1 year ago)
S Ward
A friendly service throughout. When new questions came up about the purchasing process they were always dedicated to help us find the answer even if it was not readily available. Thank you specifically to Rachel, Claire and Beth. From Sarah and Dave... Read more
Buyer
4th Dec 2023 (1 year ago)
K Bazeley
All staff were helpful especially with short term poor eyesight. Staff were professional and friendly. Thank you... Read more
10th Nov 2023 (2 years ago)
N Girone-Maddocks
A comment from a recent client:
Thanks Nick to you and the team
We got there in the end!
Very Happy with your service
Kind regards
Patrick & Jan Fowler... Read more
3rd Nov 2023 (2 years ago)
C Baker
Nick and his team sold my house for me and I would thoroughly recommend them . They were organized,efficient and listened carefully to my requests and needs at a stressful time , while offering good suggestions and flexibility. I always felt confident that all the bases were covered in their hands - many thanks nick and team... Read more
Seller
1st Nov 2023 (2 years ago)
L H
A huge thank you to Nick and his team who have helped me through a very difficult time. The house sale wasn't straight forward, but with the dedication, diligence and care shown by all the Wellington staff, we eventually got there!
I would happily recommend Gibbins Richards.... Read more
Seller
19th Oct 2023 (2 years ago)
K Holloway
Gibbons Richard's team have been great, really helpful, good at communicating with us and supportive through what has been a tricky time for house selling since last Autumn. I would highly recommend them... Read more
Seller
5th May 2023 (2 years ago)
J Ridge
We have just sold our mothers home with the Wellington office. We have been very very impressed with both the excellent service we as a family have received but also their focus on helping buyers. For us the communcation was excellent always knowing about appointments and good feedback along with advice about the market. We noticed that their office is the only one in Wellington open on Saturday afternoon and Nick worked on bank Holidays for us. They also were flexible with appointments for potential buyers. The Wellington office is a very strong team who gave us excellent service. Thank you... Read more
Seller
26th Apr 2023 (2 years ago)
C Olliffe
I cannot thank Nick enough for his help and support with our recent involvement with Gibbins Richards. His generosity and willingness to help shows there are good people out there.... Read more
5th Mar 2023 (2 years ago)
A Prouse
Great service from an experienced team, communication was great, found us a buyer so quickly! Would definitely recommend and use again if we needed an estate agent in Wellington... Read more
Seller
27th Jan 2023 (2 years ago)
S Cutler
Cannot complain about anything, fast efficient brilliant service with Paul Maxwell and the team. All went very smooth. All done & dusted inunder eight weeks. Fantastic.... Read more
6th Sep 2022 (3 years ago)
K West
Nick and the team were fantastic! They provided a friendly, knowledgeable and professional service, keeping us informed at all times during the sale of our property. We would thoroughly recommend the team at Wellington Gibbins Richards.... Read more
Seller
4th Sep 2022 (3 years ago)
L Doble
Brilliant service provided. All the staff were friendly, helpful and more importantly dealt with sale of the property quickly and efficiently. Their telephone manner, especially Jackie, was absolutely brilliant. No problem was too much! Thank you for all the hard work and the sale smooth... Read more
Seller
3rd May 2022 (3 years ago)
M Macdonald
We recently bought a property through Gibbins Richards helped, mainly, by Jackie Walker. What a fantastic and professional lady to deal with. She went above and beyond to make sure we had all the information we needed and also came out very last minute to do a second viewing. When the solicitors went into 'slow mode' she was proactive and gave both sides, when needed, a gentle poke to keep them moving - not easy to do diplomatically!
Jackie was there to give us our keys and champagne after completion and has maintained contact since to make sure we are okay and as we are new to the area Jackie has been a fount of knowledge for 'where to find what'.
Thank you Jackie, you made our purchase easier to deal with.... Read more
Buyer
16th Apr 2022 (3 years ago)
S Pettit
Although we didn't end up buying our property via Gibbins Richards, we did find them very helpful and would particularly single out Jackie Walker for note - she was the consumate viewing agent and gave us so much useful / helpful information on the area that it left us in no doubt the Wellington area was right for us! Thank you Jackie - if we do need to look again, we will be back!... Read more
21st Feb 2022 (3 years ago)
N Farr
Highly recommend the team! They’ve been excellent throughout my bumpy sale process, particularly the wonderful Jacquie who was so kind and diligent helping to get it across the line. Always attentive and are a really well informed close team. As a shared-ownership sale there were lots of additional hoops and Claire helped immediately with clear advice and contacts landing them my business from the start. 5 stars!... Read more
28th Jan 2022 (3 years ago)
A Brooks
Very happy with how it went. Definitely recommend.... Read more
1st May 2021 (4 years ago)
M Burgess
Great job, and great team.... Read more
21st Apr 2021 (4 years ago)
W middleton
Very friendly, professional and trustworthy.... Read more
24th Mar 2021 (4 years ago)
T Forsyth
Highly Recommended
Professional efficient team... Read more
21st Jan 2021 (4 years ago)
W McAlpine
We had a few 'glitches' with our sale but the team at Gibbins Richards earned every penny of their modest fee. The post sale follow up work was absolutely first class and without their hard work (special thanks to Jane) we may well have lost the chance to move to our dream home. Highly, highly recommended.... Read more
17th Mar 2020 (5 years ago)
J simmons
Really pleased with the service that Nick and the team gave us. Definitely will use them again and highly recommend.... Read more
16th Feb 2020 (5 years ago)
M Lawrance
Nick, Claire, Jane and Libby are a tight team, on the ball, and handled the marketing of our house rapidly and capably at short notice. We really felt we had that personal touch throughout. Many thanks!
Michael & Annabel... Read more
12th Feb 2020 (5 years ago)
A Anderson
Very professional team .
Very approachable.
We had an excellent service when selling and I would recommend them highly.... Read more
10th Feb 2020 (5 years ago)
T Alexander
I've dealt with Gibbins Richards twice at current, one to purchase a house and the other, a sale. "Professionalism" & "Goes the extra mile" gets banded around a lot in this age, however the feedback I can give them is second to none. A friendly, honest and customer focused company without the sly sales tactics of which I have experienced with a couple of different Estate Agents before. 5/5... Read more
8th Feb 2020 (5 years ago)
D Atkinson
Nick and his Wellington team handled our sale in a very professional manner. They helped us through any problems we had.
We would highly recommend them.... Read more
8th Feb 2020 (5 years ago)
J Cooper

Having bought, sold and bought again through Gibbins Richard's of Wellington, we would highly recommend anyone in Wellington or surrounding areas to use them. We bought our first house back in 2017, and found the team very helpful and responded to our many 'first time buyer' questions, very quickly and professionally. Two years later, we decided to put our house on the market and look for somewhere bigger. Nick came round to value the house and was very thorough, very knowledgeable of the area and also very likeable. He was genuine and even remembered us from when we bought the house. He gave us a well priced quote, and we confirmed we would use them there and then. A week or so later, our house was advertised in the branch and online, with high quality photos.The advert made us question why we were even selling! We had many viewings and feedback left after each visit, kept us in the loop with what other people thought of the property. A few weeks later and we had an offer. When looking for our next property, we used onthemarket and rightmove for our search, both of which Gibbins Richard's use. Their adverts definitely stand out from the rest, mainly due to the photos mentioned before. We found a house that we liked the look of, which turned out to be marketed by Gibbins Richard's, and booked a viewing. Libby showed us around the house, and much like Nick, was very knowledgeable, answered all our questions, and while being professional, still came across as genuine. We made an offer, which was accepted, and are now awaiting completion (hopefully in a few weeks) Not that we are planning on moving any time soon, we would definitely go back and use them again. A huge thank you to all of the team at the Wellington branch.... Read more
8th Feb 2020 (5 years ago)
P Watson
I didn't sell or buy through this office (or any other agent) but the advice Nick gave me was brilliant - his knowledge of the local property market is excellent. I will certainly use GR in the future.... Read more
8th Feb 2020 (5 years ago)
Steve
Very old fashioned website and take forever to find what you want.!!!... Read more
28th Feb 2019 (6 years ago)
S Lancaster
Left numerous messages to view a property and I’ve never heard back! If I could leave no stars, I would. Very poor... I’ve thankfully bought through another agent now... Read more
13th Mar 2018 (7 years ago)
M Brockbank
Tried to use search engine to look at a property that was for sale, very poor!... Read more
21st Oct 2017 (8 years ago)