Groves Residential - New Malden

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I started the search to rent a property and Jasper turned out to be very interested and kind. Even if the search lasted a few months I can notice the professionalism and attention he gave us! By far the only real estate agent who did not give up contacting us even if it was not easy to find the desired property! Highly recommend!

So pleased we chose Grove Residential to sell our property. Such a professional company and a really personal and responsive service. Thanks to Niki, Dusan and all the team.

Fantastic service from Groves Residential. Niki and team were brilliant at managing the sale and dealing with the the chain. Would definitely recommend.

The staff at Grooves Residential were all very helpful, friendly and provided a great deal of assistance in our search. Jasper G in particular went above and beyond to help us throughout. He took the time to answer our queries and kept us well informed of the process. Thanks again for all of your help.

I've had such terrible experiences with estate agents over the years, so it was very refreshing to use Groves services.  They're knowledgeable, friendly, responsive and fair.  Very well run company, much appreciated!

From start to finish of my house sale Groves excelled in every department. Viewings, negotiations, the nitty gritty of paperwork through to final exchange were all handled with aplomb. And throughout, good humour and excellent communication was the hallmark. Thank you all and in particular Niki, Dusan and Justine, for making the process as easy as it could possibly be.

We have now bought and sold a property through Groves and have always been impressed by their highly relational, professional and responsive approach. Whilst our solicitors were often difficult to reach, Groves were available and accessible throughout. They played an invaluable role intermediary role between ourselves and our buyers clearing up any misunderstandings along the way and generally settling our nerves! I recommend them wholeheartedly.

Dusan was fantastic from the very outset, nothing was too much and he has gone above and beyond from the start. Selling at distance (relatives family) is always tricky however the service received has been second to none. Not only that, I have been running my own estate agency for 10 years and have very high standards! I would highly recommend this company.

A great experience with Groves Residential, especially Dovi and Ella. Everything was very swift from arranging the viewing, the follow up and being put in touch with the landlord to ensure an incredibly smooth process. We love our new rental! I will always use Groves Residential in the future.

The estate agents, especially Marta Lisiecka, are very professional, responsive and polite. I highly recommend their services.

Well done to an amazing team. Thank you for all your hard work on the sale of my mums house. Definitely would recommend you and use you again.

We are so glad we formed a relationship with your team at the beginning of our search for a new home as it proved invaluable in finding our ideal place.

We look forward to continuing working with you in the future.

Excellent service by Groves. Dovi and team were extremely helpful along the way despite recent events around the world. Couldn't be more happier with their professionalism. Will be instructing them again in the future. Highly recommended agency

Very professional from start to finish. Niki is on the ball and really knows her stuff. Would definitely use again.

I have just completed my firtst home buying in the UK having lived in the country for about 10 years.  Dusan and Niki are fantastic agents to deal with and able to do what middle man was supposed to do in negotiations and timing management.  (We all know not everyone is doing what he is supposed to do, in any field.)

The team at Groves are fantastic - such a refreshing experience to deal with genuine professionals! They provided plenty of detailed information on the area and carefully took into account our requirements. Not at all pushy - you feel you are being welcomed into the area, rather than being pressured into purchasing a property.  Communication throughout the sale process was excellent and we were always updated. If only all estate agents were this good!

The best Estate Agent in New Malden. Niki was very professional and helpful as all staff in the office. They sold our house  quickly and the whole process was safe. We recommend them to all and don't waste your time to the other estate agents!

THE estate agent to use in New Malden.

I've just completed on the sale of my property. Dusan, Niki and the team are brilliant agents who really go the extra mile to keep everything on track and you informed on the progress of your sale. Cannot recommend highly enough for a personalised service.

I've just completed in a house purchase with Groves Residential. They were on the ball throughout keeping in touch with both sets of solicitors and my independent mortgage broker too, to make sure that everything kept going as expected - which it did.
With a friendly, welcoming service they come highly recommended and much appreciated!

Groves are EXCELLENT estate agents. We first came across them nearly 4 years ago when we bought our first house together. We thought they were great and so they were the obvious choice when we came to sell up and move somewhere bigger. It hasn't been the easiest sale process, and they have been truly excellent throughout the ups and downs. They have also been handling the sale of both houses we have been looking to buy (the first fell through) so we have had lots of dealings with them over the last year or so, on both the selling and buying front. I would not hesitate to recommend them. Niki, Dusan and Simeon are all highly professional and good at what they do, I have always felt in safe hands with them and I trust them - not something you can always say about estate agents! They have the personal touch. They even sent us a card when our daughter was born!

From our first viewing to collecting our keys, Groves Residential have been fantastic! We dealt with 3-4 members of staff who all delivered quality service, and nothing was too much to ask. Friendly, efficient and helpful! They have taken away a lot of the stress of moving.Thank you, Groves!!

Having dealt with an array of estate agents, I would confidently say Team Groves are Simply the Best!

I cannot rate Groves and their team highly enough. As a tenant looking for a new rental they made the process so easy, efficient and were so friendly throughout it all. From the viewings to placing an offer to actually signing a contract, they were supportive every step of the way. Big thank you to Ella and Laura for assisting me in my search and helping me find a new home. Excellent service!

What a refreshing change to deal with an agent who is open, honest and genuinely communicates with you! As a Landlord and having used other agents before, this experience was just outstanding. A big thank you to Ella and the team who managed the process and were able to get our new tenants moved in very quickly. I would highly recommend Groves Residential to everyone.

Simeon was truly brilliant and guided us through the process with endless patience and a smile. I would highly recommend them.

I have been renting a flat through Groves for the past 3 years.  My circumstances changed recently and I needed to remain in the flat with my son but had to make lots of administrative and financial changes.  Groves' staff  went above and beyond the call of duty for me. They helped me through an incredibly difficult process and treated me as a person  instead of a number. I have had a few bad experiences with estate agents in the past but Groves are without a doubt the best company I have dealt with.  They are kind and compassionate and so helpful. Would definitely rent through them again!

Natalie

Would highly recommend. Simeon was excellent in helping us and making sure the house process moved along at a steady rate. Would definitely use them in future

Excellent service. Took a chance and used Groves to let my flat in Raynes Park. Excellent feedback, updates, responsiveness and follow up. Dovi and Ella are amazing. Best agency I’ve used.

The best estate agents we've ever dealt with! Groves managed the letting of our house for nearly two years and then its Sale. We have been so impressed by their professionalism throughout. On the property management and letting side, David and the team ensured any property issues were dealt with in a reasonable and caring manner and it gave us complete peace of mind. On the Sale, Simeon, Niki, Dusan and the team guided us through the process, providing advice and responding to queries in a timely and professional manner. We cannot recommend Groves highly enough. We wish there were more estate agents like this!

I used groves residential for my recent sale and purchase and found them to be helpful, responsive and proactive through the process. In my opinion their commission was reasonable and I am pleased with the job they did.

I had a bad experience with other EA in New Malden. They were not honest about chain issue so eventually we wasted our valuation fee for that property.
Then, I found a house in Groves residential, met people in there. Halina was very kind and helpful when we viewed the house. Simeon was always proactive, tried to get things sorted as quickly as possible. Although he was always on the vendors side, I have noticed that he is a real professional. Dusan, you have a good team. Thank you!

Having efficiently managed the letting of our large New Malden house for nearly 3 years, Groves has just managed its sale.  We have been very happy with all they have done for us.  Nothing was too much trouble for Simeon and Dousan, who managed the sale very efficiently.

Very professional and organised Letting agents!!! We already used their services twice! In 2015 we bought our home through Groves Residential! Everything went very smoothly thanks to their hard work and professionalism!
For second time we were looking for a place to rent for my mother in low who just moved to London from abroad to be close to us. We have found a perfect home for them through the agency! Our experience was very good with them again, very understanding and organised people! I highly recommend Groves Residential to anyone who is looking to let/ rent or sell&buy!!! They care about their customers!!! 
A big THANK YOU to Tom, Sara & Dusan

Most helpful and organised Letting agents I have ever dealt with. Honestly couldn't recommend these guys highly enough. There are a lot of estate agents out there who want even take the time to listen to what you are truly looking for and just want to flip places and get there commission. Definitely not the case with Groves Residential. Courteous organised they will definitely be my letting agents again in future.

Excellent agents. Have used them for purchase as well as lettings and they have been super throughout. Very professional, friendly and genuine team. Highly recommend.

We bought a house in New Malden through Groves Residential in December 2017. The service was fantastic and Niki and Dusan went above and beyond every step of the way. If you're looking to use an estate agent in the New Malden / Kingston area then I would highly recommend Groves Residential.

The way Ruth, Sara and Tom have responded to my search for a two bed property has been very professional. Instead of client chasing the customer it has been the other way round. All the properties they have shown me have been of much better standard than shown by other letting agents. I strangely recommend Groves Residential New Malden.

Best Estate Agent in New Malden, highly experienced professional team, great local knowledge.  Highly motivated to sell your property for the best price.
Very warm, friendly team. Excellent Service, honest, reliable,  ahead of others on the night street. Give them a call. Highly recommend.

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Groves Residential - New Malden

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