O London
Seems to now be permanently closed as this is the second time I've got off the train at New Malden in the afternoon and found it shut. No details in the window to say when it will reopen yet stock still on the shelves? Now seems to be open again . Probably best to check before setting off if you intend to shop there these days... Read more
9th Nov 2021 (3 years ago)
J Ha
I went for a simple grocery shopping on Sunday morning and it became a headache.
They have 'half price' sign on 2 items, and on the receipt, only one item got discounted and so I cancelled none discount item.
When I got my receipt, the discount was cancelled too, so I asked why and a person on the till called a manager.
They put mis-leading discount sign on a shelve and during the check out and also on the receipt, the discount mark was on a wrong item- which got me confused in the first place!
The evidence was clearly there, yet instead of apologie, he was keep trying to convenience me that I was wrong and explaining same things over and over.
In the end, he was like 'so do you want discount on both of items?' I said no.
I just hate how they handled the situation and wasted my time.
I don'r think i will come back to tesco express for awhile...... Read more
23rd May 2021 (3 years ago)
A Vandalz
Good selection of items and always nicely stocked... Read more
16th Mar 2021 (3 years ago)
????
Good location... Read more
29th Dec 2020 (4 years ago)
G Arnold
Handy shop in convenient location. Staff are often unhelpful and certain sections run out quickly.One lady really kind helpful lady struggling along heroically at the tills while other staff packing shelves, in between chatting to each other have been a supermarket manager in the past and would shake this place up in a minute. I have often witnessed people just dump stuff and walk out as the card reader was broke or they were waiting for the one till poor staff bar one heroic till lady.Sort this out teso !!... Read more
10th Dec 2020 (4 years ago)
P lemington
good service friendly checkout staff... Read more
17th Aug 2020 (4 years ago)
J Black
Great staff always helpful shame people are leaving face masks on the steps onside these people don't care about themselves or anyone else, do we want to return to lock down, how many innocent people have to die. This has got to stop... Read more
11th Jul 2020 (4 years ago)
E Hansen
Rarely have all of the papers, staff are generally unhelpful. Check the dates on items, there are often out of date items on the shelves. Avoid if you can. Sadly not a lot of choice in the area if you're shopping out of normal hours...... Read more
1st Jan 2020 (5 years ago)
Shaun
Great for a quick shop very friendly and helpful staff... Read more
13th Dec 2019 (5 years ago)
G Miller
Convenient mini supermarket opposite New Malden station open until 11pm every day... Read more
14th Sep 2019 (5 years ago)
D Veal
Four stars because of the late opening hours, especially on Sunday. Good for late nights or needing something on a Sunday eve when everything else shuts at 4pm.... Read more
18th Nov 2018 (6 years ago)
S A
Somehow it didn’t have the usual items you’d find at Tesco’s and workers aren’t helpful.... Read more
30th Aug 2018 (6 years ago)
J Risk
Sadly, i really don't like to give bad reviews but i must post this one for the literal safety of potential customers. I had my second experience of finding expired produce on the shelves. As someone with previous experience within the food industry, it is very easy to see that this is bad practice. Fair enough, mistakes do happen, but to happen twice is inexcusable. Maybe it's because the store is so understaffed, maybe it's just because a couple of individuals are careless but at the end of the day it won't matter if someone suffers from food poisoning because someone else failed to take responsibility for their job. Regrettably, I will not be using the services of this store from here forward and I would advise customers to take caution while shopping here.... Read more
6th Jun 2018 (6 years ago)
T waller
Standard Tesco Express. Reasonable range at slightly higher proces than their larger stores... Read more
15th May 2018 (6 years ago)
B Lee
Small but I got what I needed sometimes. Good location.... Read more
18th Apr 2018 (6 years ago)
D Clark
Worst Tesco ever, staff really just don't care. Self Scanning machines will blink for 5 minutes with a "Please wait for Assistance" sound recording and staff behind the till will just stand behind the till and ignore you untill you mention it to them . Has happened on several occasions so I now refuse to use self checkout.
Don't bother, guess most Tescos going downhill.... Read more
10th Apr 2018 (6 years ago)
D thomas
Decent small tesco, slightly understaffed and their lighting always makes you feel depressed, change the lighting and make it brighter so people can see better.... Read more
15th Feb 2018 (6 years ago)
M Mills
Staff are rude service is ridiculous... Read more
12th Feb 2018 (6 years ago)
V Palmer
Great for basic essentials. Friendly helpful staff. Quick and easy... Read more
7th Feb 2018 (6 years ago)
M malik
Open till late can shop quick grocery... Read more
19th Apr 2017 (7 years ago)
A User
good store and good service... Read more
12th Jan 2017 (8 years ago)
G Botten
Small store in a good location.... Read more
15th Dec 2016 (8 years ago)
G L
Very helpful staff and open til late... Read more
4th Nov 2016 (8 years ago)
B saeed
It's ok but there is no place for parking ... Read more
29th Jul 2016 (8 years ago)
P Rajan
Very good, has a amazing community... Read more
27th Mar 2015 (9 years ago)
S Doolin
What a DUMP! The staff are disrespectful the shop is disgusting - tiny plastic bags at the self service checkouts receipts overflowing everywhere baskets piled up at every check out no stock EVER and shocking attitude from staff - omeone needs to intervene at ths absolute dump!... Read more
4th Sep 2014 (10 years ago)
S serouti
worst place ever to shop , manager and staff very rude, they just ignore you,no one there to help or even welcoming smile , never go back there again not even go shopping at any tesco again really put me off. ... Read more
5th May 2014 (10 years ago)
V Familusi
Pros: Located conveniently close to the new malden station; the store also opens till late in the day.
Cons: Pricier than some other stores located closeby. Few staff, making it difficult to get assistance when required.... Read more
L Bourne
Nice, simple store that sells just about enough groceries.... Read more