Not interested in working with the vendor to sell a property. The sales process is poor not to mention the communication or lack of it from the staff and the general customer service is left wanting. If you want to sell your property then don’t waste your time with this estate agency as they tie you in for a fixed term and do absolutely nothing to get the property marketed effectively and sold. Hall & Benson Allestree branch are not professionals in sales or customer service.... Read more
Seller
25th Jul 2022 (2 years ago)
Really disappointed with Hall and Benson. They valued the property, they took photos of the rooms. However, they placed the photos in a ridiculous order, making no sense with no flow through the house and the measurements were in imperial and metric when put online for different rooms. We had no viewings for a month, and only when we went in and re-arranged the pictures and text and made it more consistent did we get people visiting. I dread to think how many potential viewings we missed in the first month due to it appearing really poor online. We were told that we would be consulted before anything went online, but this did not happen either.... Read more
Seller
31st Mar 2020 (4 years ago)