S DIANI
I had an excellent experience working with Omar, Jasmine. They were professional, attentive, and truly dedicated to addressing my concerns. From the beginning, they took the time to listen carefully and ensured that all my questions were answered.
Their ability to handle situations with patience and efficiency stood out, making the entire process smooth and stress-free. It’s clear they genuinely care about their clients and strive to provide the best service possible.
I highly recommend Hawks agent to anyone looking for a reliable and thoughtful agent. Thank you for your hard work and exceptional support!... Read more
13th Jan 2025 (4 weeks ago)
N Viana
Avoid this Agency!
Horrible customer service!
They are not helpful at all!... Read more
10th Dec 2024 (9 weeks ago)
N Viana
* AVOID THIS AGENCY *
Terrible tenanancy experience.
When we moved in, we got to the apartment, and wasnt clean, all dirty and not ready to be ocupied.
1 year later, they came with a bunch of lies about the increase of the rents, bla bla and tried to implement us with an extra 200£ extra per month. We managed to make it an extra 100£ per month, and then they sent a letter by mistake to our address directed to the landlord, almost like celebrating that they managed to get more money out of us as they said 'well above as required'.
2 years later when we moved out, they tried to charged us with cleaning fees by £250! We could not believe it.
Addicionally they kept our deposit for nearly 3 months till they gaves us back after we moved out!
Save yourself a headache.
Simply avoid.... Read more
Tenant
10th Dec 2024 (9 weeks ago)
D DAD
I have been using these guys since 2012! first class service from Sandip, Jasmine and Alex. You really can not ask for more! The service provided is priceless. From letting, property management and selling, all done with professionalism and great communication from the team! The fact I stayed loyal all these years, really says something! Thank you! Steve... Read more
Landlord
19th Nov 2024 (12 weeks ago)
N Mar
Very disappointing customer experience. You get nothing more then a smile. No actions or email answers when requested. When calling, a responsible colleague is always off.
Tenancy end procedure does not comply with the tenancy agreement. Moreover, hawks claimed deductions from a deposit, which had been not confirmed by a landlord.
Should have checked the google rating of these guys. Keep far away giving preference to trusted agencies.... Read more
Tenant
16th Sep 2024 (21 weeks ago)
J Spiers
shocking service! - a salesperson no-show for a double viewing left us standing at the meeting point until we eventually had to phone Hawks. Someone remotely took the call but had no idea how to investigate/solve the problem. She offered to give me the salesman’s mobile number so WE could chase him up! When I suggested perhaps she could investigate, we then received a call from an annoyed, arrogant male who was clearly put out at having to deal with a colleague’s mistake.
We were told the salesman had been unavailable for the day due to personal circumstances. Our meeting was for 5pm.
He, nor anyone else from the company had thought to pick his appointments up and cancel. Unbelievable. Avoid at all costs.... Read more
6th Nov 2023 (1 year ago)
disappointing , insensitive and very irresponsible .... Read more
Tenant
2nd Jun 2018 (6 years ago)