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  1. Home
  2. JAGS Property Group, 'The Estate Agency' - covering Gravesend
JAGS Property Group, 'The Estate Agency' - covering Gravesend Logo

JAGS Property Group, 'The Estate Agency' - covering Gravesend

Closes at 7:00pm
2 Flowerhill Way, Istead Rise, DA13 9DG
Joshua Andrew George Smith (JAGS) Property group is a new generation of estate agency in the UK. I help to sell your home in a more personal and precise fashion to help make the process much smoother while also achieving the best final result. The service is about being available for communication when you need me and offering the best advice to ensure that we sell your home quickly while also achieving the best price.

Opening hours

  • Monday 8:00am - 7:00pm
  • Tuesday 8:00am - 7:00pm
  • Wednesday 8:00am - 7:00pm
  • Thursday 8:00am - 7:00pm
  • Friday 8:00am - 7:00pm
  • Saturday 10:00am - 4:00pm
  • Sunday 10:00am - 4:00pm
View all details

JAGS Property Group, 'The Estate Agency' - covering Gravesend Reviews (130)

Have you used this agent?
  1. 98% 5/5 Stars
    98%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 1% 1/5 Stars
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All (130)
Seller (49)
Buyer (27)
Landlord (6)
Tenant (3)
General (45)

M Burger

5/5 Stars
A huge thank you to Jacqui and JAGS Team for all their hard work navigating us through the process. You showed great understanding and care for us and the family during the challenging sale of our home. You are all true professionals and made the process feel seamless, going above and beyond from start to finish. 10 out of 10.... Read more
Seller
15th Oct 2024 (17 weeks ago)

A Sharma

5/5 Stars
Purchased a property through JAGS estate agency recently. Josh and team: Michelle, Aaron, Connor and Jacqui were all lovely and kept me informed. Were also happy to arrange repeat viewings. I highly recommend JAGS as are very professional and friendly estate agency. Thanks for our recent purchase.... Read more
Buyer
7th Oct 2024 (18 weeks ago)

A White

5/5 Stars
All I can say is WOW!! The service from start to finish with JAGS Property Group was incredible! We had issues with a previous estate agents and moved across to JAGS, Josh was brilliant and our house sold in the first weekend it was listed! The aftercare was also amazing, a huge shout out to Michelle who is an absolute star! I'd highly recommend to anyone thinking of going with JAGS!... Read more
Seller
2nd Oct 2024 (19 weeks ago)

R Hill

5/5 Stars
We had an amazing experience with JAGS Property Group Ltd. From the very beginning, they were professional, knowledgeable, and committed to helping us sell our house quickly and at a good price. The team were forward thinking in their use of digital marketing and video content, and supported us through every step of the process, making what could have been a stressful process run smoothly. Their communication was excellent; specifically their use of a whatapp group and phone calls to keep us informed at every stage. We couldn’t have been happier with their service and would highly recommend JAGS Property Group Ltd to anyone looking to buy or sell a property.... Read more
Seller
23rd Sep 2024 (20 weeks ago)

N clarke

5/5 Stars
Extremely helpful and professional agents from the start of the process through to completion. Great communication and personal service. Highly recommended.... Read more
13th Sep 2024 (22 weeks ago)

H Whittaker

5/5 Stars
Extremely friendly and very knowledgeable about the current market, Josh offered us sound advice and went above and beyond using his expertise to guide us. Highly recommend... Read more
12th Sep 2024 (22 weeks ago)

T West

5/5 Stars
Josh and the team marketed my mothers property excellently resulting in 19 viewings on an open day! Aran and Connor secured a good offer from the viewings which we were pleased to accept. Although we hit a couple of “bumps in the road” along the way to completion they were smoothed out by Michelle who was excellent throughout. Thanks team Josh!!... Read more
Seller
9th Sep 2024 (22 weeks ago)

kizbe

5/5 Stars
Very impressed with this agent. Only agent that got back to me straight away when I asked to view a property. Arranged a prompt viewing at convenient time after work and even answered phone out of hours to help me en route when I couldn’t find the property! Fully recommend... Read more
8th Sep 2024 (22 weeks ago)

H grewal

5/5 Stars
We got our first dream home with the help of JAGS Property Group. Everyone is very helpful.... Read more
Buyer
29th Aug 2024 (24 weeks ago)

D Wilson

5/5 Stars
The staff are amazing at JAGS Property Group made a hard time of selling easy I HIGHLY RECOMMEND this property agent please contact me for any information regarding this company can't speak HIGHLY enough of them all..thank you JAGS Property... Read more
Seller
23rd Aug 2024 (25 weeks ago)

J COTTRELL

5/5 Stars
I had a great experience. Communication was excellent throughout the process. A special thank you to Michelle Shepherd, who was always on hand and incredibly helpful every step of the way. Highly recommended!... Read more
20th Aug 2024 (25 weeks ago)

L Sprigmore

5/5 Stars
Wow - such an amazing team. Always available to answer questions and were supportive throughout the whole process. I would recommend to anyone.... Read more
16th Aug 2024 (26 weeks ago)

C Owen

5/5 Stars
Josh, Michelle and the team were a genuine pleasure to deal with. They were helpful at every bump and lump on the road to completion. Without their guidance and knowledge, the whole process would have been almost intolerable. They were shining light throughout. Thank you.... Read more
1st Aug 2024 (6 mo. ago)

K West

5/5 Stars
Choosing JAGS was the easiest decision we’ve ever made. They marketed our property with the highest quality photos and videos and within 48 it was sold £35k over asking price! Michelle was a great communicator from start to finish and always tended to our needs. Would recommend them highly!... Read more
Seller
23rd Jul 2024 (6 mo. ago)

A West

5/5 Stars
I don't think we would have gotten the price we did with out the photos and videos that Josh and his team do! They are a superior quality to everyone else and this shows his attention to detail for property is on point!... Read more
23rd Jul 2024 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
Excellent communication... Read more
Seller
19th Jul 2024 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
JAGS was the third valuation we got and after Josh left we knew instantly we wanted to go with them. Josh was so knowledgeable about the market and confident he could get us a good price. Our house sold much quicker than we thought (although still early days) and I think the advertising on social media was great. We are on a WhatsApp group with the team at JAGS and it makes it so much easier to communicate with them.... Read more
Seller
10th Jul 2024 (7 mo. ago)

A Mayo

5/5 Stars
JAGS was the second estate agent that we signed up with and our experience with them couldn’t have been more of a contrast to the first one. Josh demonstrated a thorough knowledge of the housing market and how best to advertise our house and Aran, who was responsible for the viewings, worked hard to showcase the best parts of our property. He came round the day before the viewings began and spent at least half an hour talking to us about the house and everything he might need to know about it. He was also very good with the cat who liked to follow any viewers around the house! The team worked hard to organise viewings in groups so that we didn’t have to prep the house every day for a one off viewing. I also really liked the photographs they took of the house: nothing was stretched or distorted to look bigger than it was so prospective buyers knew what to expect when they walked through the door. Once the house sold, Michelle helped us with the next steps in the paperwork and also acted as a liaison between us and our buyer. I’ve recommended this company already to a friend and would wholeheartedly recommend them again. The entire team, although small, deliver a really bespoke and personal service which distinguishes them from any big chain.... Read more
Seller
29th Apr 2024 (9 mo. ago)

O ogundare

5/5 Stars
I’m incredibly pleased with the service I received from JAGS Estate Agent, during the purchase of our home at Gravesend. The process of buying of buying a home can be daunting, especially when you have a time frame, but their entire team was fantastic, managing my expectation very calmly at every step of the way Arun, Connel, and Michelle , they were always communicating on how each part of the whole process would move forward. They are incredible team, they exceeded my expectations.” They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.” “I’m so glad I chose JAGS,estate agent highly recommend them to anyone looking for top-notch estate agent services in Gravesend and beyond. Don't look any further,JAGS is the BEST.... Read more
Buyer
20th Apr 2024 (9 mo. ago)

G Carmen-Cox

5/5 Stars
Joshua and the team at JAGS Property group are amazing. They are modern in their approach, fantastic communication, engaging, very professional and overall an amazing team. I highly recommend JAGS property group to anyone looking to sell their property.... Read more
Seller
19th Apr 2024 (9 mo. ago)

M Fillery

5/5 Stars
We sold through JAGS and received a seamless service throughout. A sale was agreed from just the one open day and the team has been easily accessible and super responsive throughout the whole process. Would highly recommend and did to a neighbour who was looking to sell and who also went under offer from the one open day... Read more
Seller
9th Apr 2024 (10 mo. ago)

T Fawcitt

5/5 Stars
Josh & the team were absolutely brilliant. From start to finish the team worked hard to get the right buyers in and supported all parties during each step right till the completion day. We personally thought the video tour gave of a unique approach for advertising the house and was a great way to hit all areas of the market. In a difficult market we were able to reach our preferred price thanks for JAGS Property Group. Couldn't recommend enough!... Read more
Seller
3rd Apr 2024 (10 mo. ago)

S Goodchild

5/5 Stars
Absolutely amazing service and the team made the process so smooth and stress free, I would definitely recommend them to all who are selling or renting houses, thank you Aran, Connor and Lana for all your help, you are a credit to your organisation ????????????... Read more
29th Mar 2024 (10 mo. ago)

A Serekov

5/5 Stars
Very professional team! They made a great work with marketing of the property and we've got 4 offers within a short period of time.... Read more
26th Mar 2024 (10 mo. ago)

Anonymous Homeseller

5/5 Stars
Very quick and helpful... Read more
Seller
13th Mar 2024 (10 mo. ago)

J Mahoney

5/5 Stars
From our initial enquiry right through to completion everyone at JAGS Property Group were on hand to provide us with the highest standard of help, guidance and support that my bother and I needed when selling our property! Using Josh’s modern techniques the house sold within 2 weeks! I would highly recommend JAGS Property Group for their professionalism and very personal service which made selling our parents home much easier to bear! Joanna Mahoney & Michael Cockerill - Vendors... Read more
Seller
2nd Mar 2024 (11 mo. ago)

E Ubredi

5/5 Stars
Amazing experience with JAGS Property Group. Very supportive and helpful every step of the way during my first property purchase, assisting with any queries I had at any point. Many thanks to both Michelle and Jacqui, would highly recommend this business!... Read more
Buyer
29th Feb 2024 (11 mo. ago)

C Wood

5/5 Stars
Josh and his team have been excellent throughout. The video tour, which made us all very emotional, was outstanding! A great advertisement for our home and a keepsake for us all. The dedicated WhatsApp groups meant someone was always on hand to answer questions, when we had them. Updates were always well communicated and regular. In a tough market we were able to hit our target price for our sale. And that's thanks to you dedication of the team. Great work everyone! Highly recommend JAGS if you're looking to sell.... Read more
Seller
26th Jan 2024 (1 year ago)

D Wordsworth

5/5 Stars
Recently turned to JAGS personal estate agency after struggling with other agents in a challenging market. Their personalised approach, attention to detail, and expertise not only sold my house but exceeded my expectations. A 5-star experience that truly stands out in the industry.... Read more
Seller
24th Jan 2024 (1 year ago)

L Henry

5/5 Stars
The team provided an excellent service for me and my Fiance! Very proactive and efficient in following up with things and fantastic communication!! Thank you so much... Read more
18th Dec 2023 (1 year ago)

Z McHugh

5/5 Stars
Amazing agents. From the start to the completion they were easily available to talk anytime, provided detailed information which was easy to follow and were generally great with staying in contact. I would highly recommend. Joshua and Aaran were especially helpful.... Read more
17th Nov 2023 (1 year ago)

J Adesilu

5/5 Stars
Special mention to Michelle, Aran and Josh. The whole team was instrumental in finding me the perfect flat to call a home. Michelle was always on hand with relaying of information between myself and the sellers, which kept the purchase flowing accordingly. As a first time buyer ,I’m lucky to have purchased a house through this wonderful estate agent.... Read more
Buyer
15th Nov 2023 (1 year ago)

M B

5/5 Stars
Very good communication, the whole team was professional and quick to help when needed.... Read more
10th Nov 2023 (1 year ago)

J Kropa

5/5 Stars
Great service from Josh, Michelle and Aran in selling our house. Would highly recommend... Read more
Seller
10th Nov 2023 (1 year ago)

V Jaii

5/5 Stars
JAGS property has been amazing. From when we viewed until we brought the place and actually even after we brought the place, Michelle, Aran, Joshua and the rest of the team have been very helpful and showed really great support and customer service. Thank you guys for the smooth process!!... Read more
Buyer
2nd Nov 2023 (1 year ago)

S singh

5/5 Stars
Excellent service by the Jags property group. Very friendly staff. Highly recommend them... Read more
1st Nov 2023 (1 year ago)

C DeGrussa

5/5 Stars
We recently used JAGS to sell our home and could not recommend them highly enough. Being the first time we'd sold a property we were unsure of the process and what to expect but Josh, and his team in particular Michelle and Aran, were fantastic through out the process – from helping us set a realistic asking price and strategy through to the final details during exchange and completion. The level of communication from the beginning was amazing, they were always open to any questions at any time and nothing was too much trouble – all the way to completion day keeping in touch with updates as and when they happened. When it come to viewings Aran visited before hand and walked around the property with us asking lots of questions. I really felt that he went above and beyond to make sure he knew the ins and outs of the property. Not just so he could describe the property well when do viewings but so he could also answer any questions potential buyers would have. All in all they made what could be a stressful process very straight forward. Bravo!... Read more
Seller
25th Oct 2023 (1 year ago)

J Hughes

5/5 Stars
Great company from start to finish- really love their modern day approach rather than the standard 9-5 estate agents... Read more
8th Oct 2023 (1 year ago)

D C

5/5 Stars
First time buyer with JAGS The communication with Michelle W was great from start to finish. Michelle kept me informed using various communication methods (email, phone and WhatsApp). The process of completion was very long for various reasons but Michelle helped with the contact with the seller. Aran showed the house initially and finally handed me the keys!... Read more
Buyer
6th Oct 2023 (1 year ago)

P Property

5/5 Stars
Absolutely brilliant customer service and they COMMUNICATE!!! Made the entire process smooth and hassle free. Would recommend!!... Read more
4th Oct 2023 (1 year ago)

E Demirci

5/5 Stars
They were so kind and process was smooth. They kept us updated and forward us all the details comes from seller on time Thanks for the welcome pack : ) Erman... Read more
Buyer
31st Aug 2023 (1 year ago)

J Lands

5/5 Stars
Josh and the team have been absolutely outstanding. Josh was extremely knowledgeable on the area and what the market was doing and making sure we achieved the best price possible. Aran was brilliant always keeping us updated with viewings booked/feedback and making sure both sides were happy. Michelle was absolutely incredible she was always keeping us up to date weekly sometimes daily nothing was to much. Very personable and attentive. Wish I could give more stars highly recommend!... Read more
18th Aug 2023 (1 year ago)

W Hunt

5/5 Stars
We used Josh and his team to sell our home recently and was very impressed with the service we received. Josh used his network to source plenty of viewers and we ended up selling for over the asking price. Josh’s team, Michelle in particular, was very pro active chasing solicitors and other agents in the chain to make sure everything proceeded efficiently post offer being accepted. Would definitely use JAGs again if we find ourselves in the market and particularly enjoyed how easy it was to communicate with them during the sale process via what’s app. Will & Anna.... Read more
Seller
10th Aug 2023 (1 year ago)

E Brown

5/5 Stars
Extremely personable estate agents! We really enjoyed selling out the house and buying a home with JAGS, we have recommended them to all friends and family looking to sell and buy properties. They will always be a first point of call for us if we were to look to move again, although they nailed what we were looking for in a dream home!... Read more
Seller
7th Aug 2023 (1 year ago)

F Omolere

5/5 Stars
I have had the pleasure of utilizing the services of JAGS Property Group for handling my property to let, and I must say that I am thoroughly satisfied with their exceptional services. From the moment I engaged with them, their professionalism and dedication to providing the best possible property management experience has been evident. First and foremost, it is worth mentioning the outstanding level of communication and transparency demonstrated by the company. Throughout the entire process, they have maintained regular and transparent communication, keeping me informed about every aspect of my property. Their prompt responses to any queries or concerns have further solidified my trust in their ability to manage my property efficiently. I highly recommend JAGS property Ltd for their outstanding property management services. Their exceptional communication, expertise in the field, proactive approach, and exemplary customer service combine to create an experience that exceeds expectations. I am confident in their ability to consistently deliver excellent results and will continue to entrust them with handling my property to let.... Read more
Landlord
20th Jul 2023 (1 year ago)

A Packman

5/5 Stars
Had Josh to value the house we were selling, gave us a realistic market price and very honest with this. Would recommend... Read more
Seller
19th Jul 2023 (1 year ago)

T Willett

5/5 Stars
Very pleased with the service JAGS provided on the sale of our property. Communication was excellent and they kept us up to date via a WhatsApp group. They did a great job of quickly finding us a buyer and keeping the ball rolling until completion. Would recommend them.... Read more
Seller
6th Jul 2023 (1 year ago)

R Medland

5/5 Stars
As a first time buyer solely going it alone with a very meaningful situation behind the buy I thought the team were fab!! Josh very approachable and made the viewing at ease. I’m so lucky and feel so grateful to have found my dream home through them! I had been hunting for over a year! There was a lot of emotion tied to this search and I must say even Michelle and Jacqui who took me further through the process were amazing! I just felt like I had friends guiding me throughout. Loved my welcome pack but I’ve drunk the fizz already and eaten the sweets so no pic of that I’m afraid!!! But I’m truly grateful for all the support as went into this whole thing completely blind!! My Dad would’ve been super happy with my choice and for the team I had right behind me! They have a real passion for customer care unlike other agents I’ve dealt with! What a great team and wish them all the best success for the future! X... Read more
Buyer
5th Jun 2023 (1 year ago)

A Brett

5/5 Stars
Fantastic service from start to finish! Josh and his team are incredibly knowledgable and proactive. They helped us to market our property using modern strategies, which gained a lot of interest, resulted in a quick sale and an offer above the asking price. They supported us through all aspects of the sale, especially Michelle who kept us updated on progress and was always on hand to answer questions and chase things on our behalf. They made the entire process simple and a lot less stressful. I wouldn’t hesitate to use them again in the future.... Read more
Seller
5th Apr 2023 (1 year ago)

M Bright

5/5 Stars
Brilliant service from start to finish. We helped one of our clients to purchase a property and worked closely with Michelle throughout the process. She’s very helpful, professional and her communication and efforts to ensure things progressed smoothly throughout was fantastic. Despite some of the hurdles we encountered during the purchase, Michelle was efficient in dealing with any raised issues until we completed. Thanks Michelle and we hope to work with you and your team again in the future. Announce Property... Read more
27th Mar 2023 (1 year ago)

D Knox

5/5 Stars
I had a very good experience of dealing with JAGS property group. Moving house can be stressful even during the easiest/simplest parts of the journey. Lucky enough to deal with Michelle who was very helpful, always communicating quickly and efficiently when need be (without being too pushy with it) very down to earth, approachable, easy to talk to, made the move less stressful for us and played a big part in us getting into our brilliant home, so thank you Michelle. Would absolutely recommend the company and Michelle.... Read more
22nd Mar 2023 (1 year ago)

S Merton

5/5 Stars
We had a great experience with JAGs property group from start to finish. We received a service with a perfect mix of friendliness and professionalism when purchasing our property. Josh showed us around for our viewing and answered all our questions clearly. Michelle was excellent, nothing was too much trouble for her to help us with, she took care of us at every step, checking in on our progress, keeping us updated, chasing solicitors and answering all of our first time buyer questions, guiding us to a successful purchase. I can't recommend them enough! ????????????... Read more
Buyer
16th Mar 2023 (1 year ago)

N Mahey

5/5 Stars
Awww what can I say?! These guys chucked all the myths about estate agents in the bin! Genuine, decent professionals that actually communicated with me at every point of the selling stage. Michelle… you were indispensable! Josh: your team are on point. Thank you again. We will be recommending you to everyone we know.... Read more
Seller
3rd Mar 2023 (1 year ago)

C forbes

5/5 Stars
We have been very well supported by JAGS property group throughout the buying process. I’m sure there are many people involved but Michelle.W really stood out. Great communication. Thank you for your help.... Read more
Buyer
3rd Mar 2023 (1 year ago)

D Mooney

5/5 Stars
As a decorator, I worked with JAGS Property Services recently and was impressed with their professionalism and attention to detail. Their team was warm and friendly, and they made the project run smoothly especially as the client lived abroad. I would highly recommend them to anyone looking to buy or sell a property. They are great estate agents and they really care about clients.... Read more
2nd Mar 2023 (1 year ago)

S Jones

5/5 Stars
First time buyer and JAGS supported me to have a great purchasing experience with great communication every step of the way. Even received a lovely gift bag on completion which was a very thoughtful touch. Special mention to Michelle whose customer service skills are impeccable. Would definitely use again in future and highly recommend. Rochelle... Read more
Buyer
2nd Mar 2023 (1 year ago)

A Chan

5/5 Stars
Everything has been followed professionally. Communication is always done at a good pace accurately and frequently. We felt we were in good hands and they actually cared about us and the house. I would not hesitate to use their services again.... Read more
27th Feb 2023 (1 year ago)

K Mullens

5/5 Stars
I couldn't find any fault. Michelle was on the case at all times. Our buyers were a bit awkward to say the least but nothing was too much trouble. I would definitely recommend JAGS... Read more
27th Feb 2023 (1 year ago)

N Huq

5/5 Stars
I chose JAGS Property Group because of their personal approach as an Estate Agent. They made you feel like a VIP and nothing was too much trouble for them. I was not living in the property which I was selling so it was reassuring that it would be well looked after. The process was long as it was a leasehold flat but the team were with me (in particular Michelle) at every step offering calming support and reassurance. I would not hesitate to recommend them as they will take good care of your sale.... Read more
Seller
20th Feb 2023 (1 year ago)

L Cox

5/5 Stars
Great Service Totally recommend, Thanks to all of you especially Michelle for helping us into our forever home... Read more
Buyer
12th Jan 2023 (2 years ago)

Dipti

5/5 Stars
Thank you so much Joshua, Michelle and Jacqui for helping us to buy our first property.... Read more
Buyer
23rd Dec 2022 (2 years ago)

A Song

5/5 Stars
Very happy with the service that Joshua, Michelle and Aran provided. They were efficient and polite and their response to my queries were promptly dealt with. I would definitely use their service again.... Read more
23rd Dec 2022 (2 years ago)

I hossain

5/5 Stars
Highly recommended. Helped my family find the perfect house in Kent. The presentation of the house on their website was very useful and gave us a good idea of the place and the surrounding area. After the offer being placed Joshua and his team were always available on the WhatsApp and helped us during that process. Made queries to the Solicitors, arranged view and meet up with the landlord etc. Post completion and unitil the collection of our keys they kept the process easy and continued their high professional standard. I am very pleased with level of their service I received. The goodie bag they left was also a nice touch. Wish them more success in future.... Read more
Buyer
23rd Dec 2022 (2 years ago)

S Laker

5/5 Stars
The team were so professional throughout the whole process, we chose Josh as he was local and highly recommended and only lived 5 minute walk away. The house was well photographed and presented including a 360 tour with the video giving a great extra touch. Our sale wasn't the most straight forward due to our first buyers having to pull out when the war broke out in Ukraine. The house was remarketed within days at a higher price as we received multiple offers first time round much more than list price and what we expected. We accepted a second offer of the same value to a lovely first time buyer couple whilst waiting for probate to finalise on our purchase. Michelle was on hand all hours of the day and even touching base with us on the weekend to help push the sale through with the other agents. She really went above and beyond in the final stages as it looked like the chain would collapse. I would definetly use the team again and happily recommend them.... Read more
Seller
22nd Dec 2022 (2 years ago)

S Maden

5/5 Stars
Excellent service from Josh and the team! Let my flat through JAGS and so far very impressed with their service. Very useful local knowledge, very useful letting knowledge, very useful marketing knowledge. Pictures were fantastic, marketing was top notch including on social media. My flat was on the market for less than 24 hours before I got multiple people seriously interested and offering more than the asking price. The whole set up was very professionally done from start to finish. It didn't require much input from me besides regular check ins to confirm what I was happy with which worked very well alongside my full time job. Highly, highly recommend, thanks a lot!... Read more
Landlord
10th Nov 2022 (2 years ago)

K Smith

5/5 Stars
Great service from Joshua and the team, especially Michelle. Thank you for all your hard work in selling my property in Dartford. I definitely would recommend JAGS PROPERTY GROUP to anyone looking to sell or buy.... Read more
Seller
31st Oct 2022 (2 years ago)

S Joseph

5/5 Stars
Having researched local estate agents, we met with Josh first. He explained the vision he had to sell our property and we felt very impressed by him. Very swiftly, he arranged the marketing of our property making excellent use of social media. The professional pictures taken of our house were amazing. We had photos, a virtual tour and a youtube video tour too! Incredible. Within minutes of our listing/advert going live, we had so much interest from prospective buyers. We had a fully booked open day with people going on to the waiting list. Aran did an amazing job conducting the viewings. To no surprise, we received a few offers of which 3 were way above above asking price (exactly as Josh indicated when he saw our property on day 1). I’m grateful for Josh’s excellent negotiation skills. Our sales progression was handled by Michelle who has been amazing, supportive and understanding throughout the whole process. She was always prompt in getting back to me and I always felt reassured. Despite some some unexpected stress near exchange (no fault of the agents), Josh & his team kept me reassured and everything completed smoothly. I also had amazing Solicitors so completed the whole house selling & my buying process within 3 months. Would definitely recommend Jags PropertGroup and have no hesitation to use them again the future if need be. Thank you to the whole team in helping us sell our first family home :)... Read more
Seller
22nd Oct 2022 (2 years ago)

K G

5/5 Stars
Fantastic service all the way through from Josh and Jaqui. Thank you for all your help on the selling of our house in difficult times always very helpful and great customer service.... Read more
Seller
22nd Oct 2022 (2 years ago)

L Sammons

5/5 Stars
5 star from us. !! JAGs we’re brilliant from the start. Got us so much more for our property then we ever thought. Michelle, Jacquai & Aran we’re so helpful throughout, answering questions and making things as less stressful as possible. Moving with 3 children was very hard this time but the team were brilliant at sorting a date when I could get childcare for the day. Josh is very professional and brilliant at his Job. Can’t thank you guys enough.... Read more
Seller
22nd Oct 2022 (2 years ago)

Nicky

4/5 Stars
Jackie and Michelle have been super helpful throughout the entire process of selling my property. I can’t thank them enough.... Read more
Seller
14th Oct 2022 (2 years ago)

T Rayment

5/5 Stars
We bought and sold using JAGS Property Group and they were fantastic from start to finish. The listing for our sale was of a very high quality and they made excellent use of social media channels as well as the more conventional approaches. They were always very professional, responsive, honest and open throughout the entire process. The after sales team were exceptional and were a huge help to resolve issues in what turned out to be a complex chain. We are thrilled with our new home and can't thank them enough for their awesome work!... Read more
Seller
12th Oct 2022 (2 years ago)

J Maton

5/5 Stars
The team were great. Any problems they resolved quickly. Communication was great throughout and Michelle’s effort towards the end in managing the sale was second to none.... Read more
Seller
9th Oct 2022 (2 years ago)

R Johnson

5/5 Stars
Excellent service, quick turnaround and very supportive. JAGS let a property for me recently and it was effortless. Less than 2 weeks from making first contact to having someone moved in and the first payment made. Thanks Josh and team.... Read more
Landlord
7th Oct 2022 (2 years ago)

E Foxworthy

5/5 Stars
Very pleasantly surprised with the friendly, helpful, efficient and communicative service. Immediate response to any queries and requests for viewings. Patient and courteous accompaniment on visits and everyone prepared to offer a little more than was asked.... Read more
20th Sep 2022 (2 years ago)

A Islam

5/5 Stars
JAGS were absolutely fantastic from start to finish for our first home purchase. Special thank you to Michelle for being so communicative throughout the whole process of buying a house, it was so great to have a whatsapp chat where we can directly message eachother with any queries. The lovely little welcome box was also a nice touch so thank you ????... Read more
Buyer
9th Sep 2022 (2 years ago)

scurley63

5/5 Stars
Thanks to Josh and his team for assisting with the recent sale of our family home. Josh went the extra mile for us and the pictures and video tour of the house were top quality. He utilised his wide range of contacts to get 20 viewings of our house over one day, and worked to ensure all attendees had available funds and were in a position to buy. The team at JAGS are easily contactable pre and post offer acceptance. I would highly recommend their services to any prospective buyers.... Read more
Seller
2nd Sep 2022 (2 years ago)

E Reid

5/5 Stars
Extremely personable and efficient service Josh and his team provide a thorough and stress free service. Every step of the way they put your mind at ease with their professionalism and diligent attention to detail. I was very impressed with the rate at which they develop interest for new properties but also how they qualify their leads for a stress free process... Read more
31st Aug 2022 (2 years ago)

P Bresser

5/5 Stars
A young, motivated team of people that put maximum effort into selling your home for the right price. Part of Keller Williams, so a dependable, well established brand supporting JAGS. They're a great group of people.... Read more
Seller
18th Aug 2022 (2 years ago)

C Martin

5/5 Stars
We recently purchased our property from Jags and can honestly say how wonderful they all are. From the viewing of the property all the way to handing the keys to us, I couldn’t fault them. Michelle took care of us like we were her clients and what a special touch it was to have someone on the end of the phone morning and night via WhatsApp. I can honestly say our solicitors / estate agents didn’t have half the knowledge, care or professionalism that was shown by Jags’ team. So, thank you very much from the bottom of our hearts and if we were to sell the property or purchase another, we know who to call!... Read more
Buyer
26th Jul 2022 (2 years ago)

K West

5/5 Stars
Josh and JAGS were a pleasure to work with! Very informative, responsive and took everything off our hands from start-to-finish. Having now let my property through them, they achieve 4 offers in just two weeks and go well over the asking price - which was amazing! Josh, Aran and the team are always on hand to answer questions around the clock. If they can't help, they know someone who will. Highly recommended and I have ensured my family and friends are aware of JAGS abilities!... Read more
Landlord
26th Jul 2022 (2 years ago)

T Smeets

5/5 Stars
Best agency experience in London. Quick replies, friendly people and a good check-out with full deposit released within days. Highly recommended.... Read more
Tenant
23rd Jul 2022 (2 years ago)

A S

5/5 Stars
Extremely professional service,  our expectations and beyond were supported throughout by Jacqui  to achieve our goals, pro active plus speedy responses at all times, outstanding. On completion we even received an unprecedented home movers box, which amongst other things includes wine and snacks, a welcome surprise on the moving day. We cannot thank Jacqui and team enough, they made a challenging time much, much easier. Without doubt they would now be our first port of call for an estate agent always.  Thank you, Highly recommended to all.... Read more
11th Jun 2022 (2 years ago)

R Walsh

5/5 Stars
Josh was my agent when renting for my first time in London. Very easy to deal with and always only a phone call away. Really reduced the stress of moving! Highly recommend his services.... Read more
Tenant
21st May 2022 (2 years ago)

J witham

5/5 Stars
JAGS Team were fantastic from start to finish, always available on the phone or WhatsApp. Always replied to messages and phone calls. Kept us up to date throughout the process and were able to get updates from the chain without a problem, always asking the right questions from the chain! I would have no hesitations in using the team again! A BIG thank you to you all!... Read more
18th Apr 2022 (2 years ago)

J lee

5/5 Stars
Josh was our agent when it came to selling our property, so when our dream house came on to the market, we were over the moon to hear Josh was the agent. Nothing was ‘too much’ for Josh and his team. We built a lovely relationship with Jackie, who would always go above and beyond to help. The team (Jackie & Michelle) were always contactable and ensured they kept us in the loop at every stage. All round excellent service , highly professional, efficient and friendly. We had a very positive experience working with JAGS. Jackie is an absolute asset to your team. JAGS will be our go to agent in the future and will ensure our friends and family use him too. Thank you Josh and your amazing team!... Read more
Seller
8th Apr 2022 (2 years ago)

S Bradley

5/5 Stars
I asked Josh from Jags property group if he could do a valuation on a house I was intending to sell. Within a short space of time Josh had given me an indication of the current market value & kindly offered any further advice if needed. If you are buying or selling a house, I would have no hesitation in recommending Josh to make the process a whole lot smoother.... Read more
Seller
6th Apr 2022 (2 years ago)

D kirubakaran

5/5 Stars
The service we received from JAGs property was excellent, efficient and professional. Both Michael and Jacquie gave us excellent support and advice. They were very friendly and most helpful in buying our house and if we had any questions they were only happy to help.... Read more
Buyer
6th Apr 2022 (2 years ago)

S Saunders

5/5 Stars
I recently used the JAGS team for the sale of my property and can only say good words about the care and attention given. I would certainly recommend them to anyone starting the process of selling.... Read more
Seller
1st Apr 2022 (2 years ago)

M Clement

5/5 Stars
I was slightly dubious when I began the process of selling my property with Josh and Jags because they were slightly more expensive than the other local estate agents, but the service, the speed of the process and their negotiation skills meant it was excellent value for money. The process began with a conversation with Josh who explained what would happen, he made sensible recommendations and put together a clear strategy that gave me confidence in him and that I would achieve a good price for my property. The next step of the process was that Josh hired a professional photographer who took high-quality photos and a 3D video, that made our property look at its best. We were now ready to go to market and we booked in an open day for 2 weeks' time. We had 10 viewings booked, 8 arrived, 6 made offers and we accepted 1 that was considerably more than we expected. After that point Jacqui and Michelle came into their own, the buyer and their solicitor were awkward, to say the least, but Jacqui and Michelle expertly managed the process and kept me informed every step of the way. They were even on hand on moving day to collect and hand over keys. I cannot recommend the team highly enough and will definitely be using them again in the future.... Read more
Seller
28th Mar 2022 (2 years ago)

G (Hix)

5/5 Stars
We purchased a property from JAGS which completed recently. My partner and I had the privilege of having Jacqui as a contact. She was always contactable, polite, informed and showed a great deal of empathy. We often have said "we wished we could have paid for their services, rather than the estate agent we used" - purely because of the customer service provided by Jacqui and the rest of the team. Fingers crossed we won't be using an estate agent for years to come, so my way of being able to support them is to strongly recommend to any reader of this review to contact and use their services. Thanks again Jacqui, for everything!... Read more
Buyer
1st Mar 2022 (2 years ago)

S Connolly

5/5 Stars
Michelle and Jaqueline were amazing throughout the whole process in buying our first home, will definitely use again!... Read more
Buyer
1st Mar 2022 (2 years ago)

A Lemon

4/5 Stars
Would recommend to anyone who wants a smooth and efficient service and swift sale. The Team are very professional and very personable. Thanks for all your help.... Read more
Seller
14th Feb 2022 (2 years ago)

K M

5/5 Stars
Josh and team have been great thought the process. Kept us informed although and completed the entire exchange with quick turnaround considering covid related delays. Really happy with their services. Thanks alot Josh, Michelle and Jacqui... Read more
13th Jan 2022 (3 years ago)

S Gidon

5/5 Stars
After viewing several properties in Gravesend, it was refreshing to work with Josh and Michelle. I much appreciated the good nature of every step of the process. I would recommend their services enthusiastically!... Read more
13th Jan 2022 (3 years ago)

S mallick

5/5 Stars
Absolutely wonderful experience having Josh & team taking care of our 1st buy. The best experience we've had, with Michelle handholding & guding our purchase every step of the way. Efficient, responsiveness, understanding& patient. Can't credit them enough & would strongly recommend them, as your go to.... Read more
Buyer
13th Jan 2022 (3 years ago)

C Tutty

5/5 Stars
So grateful to the team. The process from start to finish was smooth. They were fantastic with staying in touch. They are a professional, friendly, hard working and a forward thinking team that I wouldn’t hesitate to recommend.... Read more
10th Dec 2021 (3 years ago)

M Dalton

5/5 Stars
Very impressive and professional from start to finish. Kept in the loop throughout the entire process, provided any assistance required and delivered great value. Special thanks to Michelle who really drove the sale all the way to completion. Would recommend and will certainly use again when selling a property.... Read more
Seller
9th Dec 2021 (3 years ago)

H Pearce

5/5 Stars
Sale went through very speedily and smoothly and with good communication. We were kept informed all along the way. This was a difficult sale for us as it was the home of my father in law who sadly died earlier in the year. The last thing we wanted was any hold ups or problems - we had none and JAGS dealt with everything in a professional manner so we had no additional trauma to a sad circumstance. Would recommend and use again.... Read more
Seller
7th Dec 2021 (3 years ago)

R Bradley

5/5 Stars
Everyone has been amazing. We had to find a house to rent ASAP after our house purchase fell through at the last minute. Jacqui went over and above to ensure we could move in within a week. Michelle brought some lovely treats on our moving-in day. Everyone at JAGS has been amazing.... Read more
Tenant
30th Nov 2021 (3 years ago)

R Mulholland

5/5 Stars
Thank you to all the team , Joshua Jacqueline and Michelle who was a great help to myself and Julie. Very smooth with the open house which i think put our house out there for more people to see it in a shorter space of time. They didn't do the word problem so thank you again. Richard & Julie... Read more
Seller
26th Nov 2021 (3 years ago)

J Showghian

5/5 Stars
Choosing JAGS property group to market our property was the best decision for us as they are based in our area so know the local market very well, but even so they exceeded expectations. Our property went on the market on the Monday and an open day was arranged for the following Saturday. We had a lot of interest for the open day and a lot of viewings which is no doubt a result of the fantastic initial marketing (top quality photos, 360 views, videos and updates on social media). This resulted in us receiving a great offer which in turn has allowed us to purchase our dream home, so we are very grateful. A special mention to Michelle for her hard work in progressing the sale to a smooth and hassle free conclusion.... Read more
Seller
19th Oct 2021 (3 years ago)

E Gilbert

5/5 Stars
Jacqui was outstanding from start to finish when we purchased a property she was managing recently. We were a private sale so she worked over and above to make up for the fact we did not have an estate agent ourselves without hesitation about it not being her responsibility. She kept me up to date via WhatsApp Voicenotes, much better than other estate agents who take 3 business days to reply via email! Even on her days off she was still messaging to update us on progress of the case. The agents also left a lovely gift for our move in date and met us there personally. Would not hesitate at all at recommending Jags, and specifically Jacqui! Emily and Scott. Purchased September 2021.... Read more
Buyer
4th Oct 2021 (3 years ago)

N Phelan

5/5 Stars
JAGS property group ltd We have just used JAGS property group ltd to sell our property in Gravesend. Josh has great broad and local market knowledge and is very confident in selling properties. It’s great to work with someone who loves houses and his work. He was also friendly and helpful keeping us up to date with everything that was happening. The way the house was advertised along with the drone shots was exceptional. We were also able to give our input to include descriptions and aspects of the house that we wanted promoted. The follow up service by Jacqui was equally as exceptional. We were kept up to date continually until the keys were handed over. Jacqui liaised with both buyers, vendors and solicitors. Our particular selling situation became rather protracted and at times quite stressful but with Jacqui at hand to chase & reassure, keeping in regular contact via a group chat, we never felt out of the loop. Jacqui was always at the end of the phone if needed. Overall we would not hesitate to recommend JAGS. We were very pleased with their service. They are genuinely the most pleasant people you will get to know! They really do care! You will be in good hands with this team! Many thanks to all involved in selling our property.... Read more
Seller
2nd Oct 2021 (3 years ago)

E Townsend

5/5 Stars
I used this company recently for the sale of my elderly grandparents home, they were absolutely first class from start to finish. They achieved a higher price than we thought possible and kept us updated throughout the sales process.... Read more
Seller
28th Sep 2021 (3 years ago)

N Whitehead

5/5 Stars
Josh, Michelle and Jacqui @ jags are a great and incredibly helpful team. They kept me informed and updated from start to finish and made the process smooth and simple. Highly recommend!... Read more
27th Sep 2021 (3 years ago)

L Stevens

5/5 Stars
Josh, Michelle and Jacqui provided excellent service to me and my expanding little family. They kept us informed with what was going on every step of the way and helped us with all queries we had about the property in a really prompt and timely manner. Total professionals with a friendly touch. Highly recommended ????... Read more
27th Sep 2021 (3 years ago)

N Gorman

5/5 Stars
Quality service and very professional. Really honest and dedicated team.... Read more
24th Sep 2021 (3 years ago)

C M

5/5 Stars
I cannot begin to express how happy we have been with JAGS property group. The house we now own was marketed via them (the 360 degree tour facility we've used non stop), and we were keen to secure it. Upon having our offer accepted, we managed to instruct the most inadequate conveyancers (a national firm) whose solution to taking on too many clients due to the stamp duty holiday was to turn off all their incoming phone lines. Our progressor, Jacqui, worked tirelessly to help us follow up and to keep communication ongoing between our sellers and us. House buying and selling is a stressful business and both us and the sellers we both concerned the other party would pull out. Having Jacqui to work as an intermediator was worth it's weight in gold.... Read more
Buyer
20th Sep 2021 (3 years ago)

Z Alex

5/5 Stars
Joshua and team went above and beyond the call of duty for us. They have a personalised and courteous approach that my partner and I really appreciated. They set the precedent of how estate agents should be. We would definitely recommend them, you would not be disappointed! Big shout out to Jacqueline - thanks for all your help!... Read more
17th Sep 2021 (3 years ago)

W Pennie

5/5 Stars
Josh offered a personal touch that made us feel at ease from the start of the process. His efficiency in responding to any questions was impressive and he managed to source us a deep cleaner at very short notice when we found out the people we had hired hadn’t don’t a good job. Many thanks Josh!... Read more
13th Jul 2021 (3 years ago)

T Aderibigbe

5/5 Stars
JAGS property group are simply the best. They make the process of purchasing our first property so smooth and easy. Josh and Jacqui are professional and helpful. I highly recommend them if you are looking for a trustworthy and reliable property agent.... Read more
Buyer
7th Jul 2021 (3 years ago)

A Murfin

5/5 Stars
From the moment our offer was accepted Joshua and a Jacqui were excellent. The purchase always felt like it was moving in the right direction at good speed during a busy time with a very positive and relaxed feel about it. We were well informed at regular intervals and everything happened in good timescales before the stamp duty increase. Overall it was a stress free move and that was down to all involved of which Jacqui and Joshua were key part of. The gift hamper on arrival was a lovely touch as well... Read more
Buyer
7th Jul 2021 (3 years ago)

A Leeming

5/5 Stars
Bought a bungalow being sold via JAGS Property group. It went smoothly and completed quickly. Any issues I had, I contacted J, who got back to me immediately. This was via a "Whats App" group she set up. The problem may not have been solved but she was on the case. She always got back to me without fail. I had reason to contact another J and when I got through, he was very helpful. However, when I couldn't get through, and had to leave a message I had to chase him up to get a response. That being said, the messages did get through, but I was just unaware at the time. My downside was when I couldn't get through to either individual, and left messages, but no response for a while, because they are "On Line" and have no office, you have nowhere to go. You have to wait and assume they have got the message. (Only happened once but was frustrating.) Did speak about this to them at the time and they hopefully have resolved the issue with a new member of the team. Overall, the service due to the instant messaging and replying was really good. I would use them if I wished to sell a property, and I can see this method becoming main-stream out-dating current estate agents. Can highly recommend their service.... Read more
Buyer
1st Jul 2021 (3 years ago)

L Bradshaw

5/5 Stars
Where to start... I have received so much support from Josh and Jacqui over the last few months and I cannot thank them enough. What was meant to be a short chain & quick sale ended up being a chaotic nightmare and I generally couldn't have got through it without their support. Josh and Jacqui were incredibly quick at responding to any queries from me or any of the solicitors, they were very knowledgeable, gave great advice and on top of all that, they were continually chasing solicitors on our behalf and if they didn't, our whole chain would have fallen through. Not only were Josh and Jacqui extremely professional, they also gave us so much personal support at a very stressful time and I have never experienced this from another Estate Agency. Most estate agents would have ran in the other direction with the amount of issues we had to deal with! But we got there in the end and I know it wouldn't have happened without them. I will 100% instruct JAGS Property Group Ltd again but, after the last experience, I hope it's not any time soon! However I couldn't recommend them enough. Their high quality, personal service is worth every penny. Thank you Josh and Jacqui!... Read more
Seller
28th Jun 2021 (3 years ago)

S Uddin

5/5 Stars
Josh our estate agent was very professional, friendly and responded to our queries very promptly and his assistant Jacqui was a star. I could contact her any time and she would answer my phone or email straightaway. This property group by far has been the best I had come across. I would recommend to my friends and families any time.... Read more
26th Jun 2021 (3 years ago)

B Kingwell

5/5 Stars
Really impressed by their service. Was always on the ball the whole way through the process and was always on the other end of the phone if I had any questions. Would highly recommend... Read more
2nd Jun 2021 (3 years ago)

V Atkins

5/5 Stars
Josh and Jacqueline are an awesome team. Josh has amazing knowledge of the market and how best to negotiate through it. Jacqueline could not be more helpful. I would definitely recommend to any of my friends xx... Read more
2nd Jun 2021 (3 years ago)

J Shinerock

5/5 Stars
Very professional and amazing customer service. Highly recommended!... Read more
30th Apr 2021 (3 years ago)

D Bainbridge

1/5 Stars
Awful, they never answer the phone. I tried to get in touch with these clowns for over 3 weeks to arrange a viewing, 5 messages left, numerous text messages. These guys are a shambles. Apparently they pride themselves on their customer service which I find completely hilarious. They claim that they have now checked their messages and texts and conveniently found nothing which is of course what they would say ???? dont believe a word of it. There are thousands of estate agents, use one of those instead.... Read more
26th Apr 2021 (3 years ago)

C marsh

5/5 Stars
Josh and Jacquie were very approachable and accommodating of our various visits and requests during the conveyancing progress. Can highly recommend.... Read more
2nd Mar 2021 (3 years ago)

T Maton

5/5 Stars
Josh has made the entire process very easy and straightforward and continues to be attentive and proactive... Read more
2nd Mar 2021 (3 years ago)

S murphy

5/5 Stars
Josh & Jags Property Group Ltd couldn’t ask for a better Estate Agent very helpful and always answered any questions I needed , and kept me up to date with any problems or process !... Read more
20th Feb 2021 (3 years ago)

S Joshi

5/5 Stars
I have been a London landlord for 25 years and have known Josh Smith as a lettings manager for many years before he started at KW. This year and last during the tough pandemic Josh through KW has let three properties for me and has done a fantastic job in finding good tenants at good rents. Level of service i have received I’d completely better to those of larger London rivals Well done and thank you.... Read more
Landlord
15th Feb 2021 (3 years ago)

N Twohig

5/5 Stars
I just wanted to say a massive thankyou to Josh and his team for making the sale of my property so easy and straight forward. Josh was very communicative throughout the whole process, he know his trade very well and would highly recommend him.... Read more
Seller
12th Feb 2021 (3 years ago)

J okwumo

5/5 Stars
JAGS property group Ltd has a very good customer relationship.... Read more
8th Feb 2021 (4 years ago)

L Salami

5/5 Stars
Having worked with Josh for a number of years, I have found him to be Professional, friendly and responsive. I would recommend JAGS property Group Ltd to anyone interested in buying or selling a property. His drive and sheer determination to achieve the best for his clients is second to none.... Read more
2nd Feb 2021 (4 years ago)

K G

5/5 Stars
JAGS offer a personalised, dedicated and professional service, second to none. Josh had my property photographed, advertised and tenant moved in within a month. He has been there at every step to offer advice and support ensuring a seamless and efficient process. A massive thank you Josh, you are truly a breath of fresh air in the real estate game !... Read more
Landlord
24th Jan 2021 (4 years ago)

K Ward

5/5 Stars
Josh did a great job in helping us to find our new home. The process was quick and easy and very professional throughout. Highly recommended!... Read more
13th Jan 2021 (4 years ago)

M Waters

5/5 Stars
I would highly recommend Josh if you are looking for an estate agent. As a first time buyer with no previous experience of the property market I found him to be honest and helpful, and he never felt like just a middle man, he was the energy that was driving the transaction towards completion and chasing up when third parties were dragging their heels, so he definitely earned his cut. Also very helpful with an enquiry several weeks after completion, so I would definitely use him if I decide to sell this place in the future.... Read more
Buyer
8th Jan 2021 (4 years ago)

D Humphrey

5/5 Stars
A heartfelt thank you to Josh for helping us to sell our house . He made the entire process super clean and Fast we can’t thank him enough Exceeded our expectations. All the best for the Future. Well Done THANK YOU... Read more
Seller
5th Jan 2021 (4 years ago)
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