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Estate Agents in Cardiff
Jeffrey Ross - Pontcanna

Jeffrey Ross - Pontcanna

4.2

145 reviews

Closes at 5:00pm

223-225 Cathedral Road, Pontcanna, Cardiff, CF11 9PP

We are JeffreyRoss, your modern, neighbourly estate agent. Ten years young and family run our company's local knowledge comes from being born and bred in Cardiff. As you will see, we pay attention to every detail and couldn't offer an exceptional service without remarkable people. Each valued person is super skilled both in and out of the estate agency world as well as helpful and creative when it comes to your home or property.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Jeffrey Ross - Pontcanna Reviews (145)

Have you used this agent?

A Leigh

Aron and all staff responsive and friendly. Smooooooth transaction. Thank you guys... Read more

17th Oct 2024 (7 weeks ago)

S Pollen

Was shown around potential new rental property by Aron. Very courteous chap, called ahead on the day to confirm the viewing, arrived punctually so that I didn't have to wait, answered all of my questions at the time, and assisted with passing my details on the landlord. I am now in the process of agreeing a formal contract at the property. Overall efficient and helpful service from this Estate Agents, and staff to match.... Read more

8th Oct 2024 (9 weeks ago)

Zara

A very lovely, understanding and helpful lady called Maria. Thank you for listening and your professionalism... Read more

8th Oct 2024 (9 weeks ago)

P Healy

Unfortunately a poor experience before even getting your foot in the door. Dealt with Aron, but wish I hadn't. Unprofessional and unresponsive. I said I was interested in submitting an offer, and enquired as to the process but then heard nothing. When I expressed my displeasure with receiving no contact for 3 days he responded with "sorry for not replying straight after the viewing". It is obviously concerning that he has not realised responding to letting enquiries is his job, and a passive aggressive response in a professional environment is unacceptable. He also informed me he submitted my offer and it was overlooked for someone else, didn't even get to the point of giving him an offer to submit though... because I'd been aired... Edit: Since posting I've since received a call from Aron to apologise and give assurances the procedures were followed.... Read more

7th Oct 2024 (9 weeks ago)

S Wong

Great service, puts me at ease knowing that Jeffrey Ross consistently provides excellent services and I know that when any issues arises which need urgent attention, it is dealt with promptly and effectively at minimal cost and effort. Thank you to the Property & maintenance team especially as take care of all issues whether small or large effectively with regular updates and always at the best interest of tenants and landlord.... Read more

19th Sep 2024 (11 weeks ago)

S Alwazir

Great, professional, service and a well-organised practice. Been having a great experience as a tenant for the past 2 years, especially with any requests which don't take more than 1-2 days to be done!... Read more

18th Sep 2024 (11 weeks ago)

M Lewis

One of the best estate agents I’ve worked with. Professional, informative and just extremely nice people. Jeffrey Ross were always honest and approachable and we felt really well looked after during our process of buying our first home. Couldn’t recommend them enough!... Read more

31st Aug 2024 (14 weeks ago)

T Ball

If you’re a student, please avoid this company and Ryan specifically at all costs. 0 issues in our house such as a damaged back gate (security risk) and a damaged and crumbling ceiling due to a shower leak were sorted in the year we lived there. Most recently they are avoiding our emails regarding the release of our deposits and refusing to even give us any information regarding it. Terrible Experience... Read more

30th Aug 2024 (14 weeks ago)

Michelle

Beware, unprofessional unreliable liars.... Read more

23rd Jul 2024 (20 weeks ago)

M Ward

We have just had to sell a flat via auction which is a completely alien experience for us but Maria Pagonessa at Jeffrey Ross went completely above and beyond anything we could have hoped for helping gather all the information and forms required and explaining what we needed to do. For anything property related Maria is your girl.... Read more

15th Jul 2024 (21 weeks ago)

P O'connell

My daughter has had 4 agents since she started Uni and this one is the best by far! The whole experience from start to finish has been easy and the staff all professional and very helpful.... Read more

27th Jun 2024 (23 weeks ago)

C Farrell

Maddie Parker was brilliant to work with and went the extra mile to keep us updated, guide us through the sales process, reassure us, and chase other parties involved to get us the completion date we needed. I am not sure we would have got the sale through as quickly as we did without her expertise and passion to get the job done!... Read more

15th Jun 2024 (25 weeks ago)

Rhodri

Easiest process I've had in terms of renting a new home and always come back to me fairly quickly Very clear throughout and highly recommend Clearly better than a lot of the estate agents in the area... Read more

21st May 2024 (6 mo. ago)

M Ahmad

Very professional and smooth service... Read more

23rd Jan 2024 (10 mo. ago)

R Mensinakai

Waste, please don't take help from them. They don't have a common sense to call back even after calling like 100 times.... Read more

20th Jan 2024 (10 mo. ago)

Performance stats

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.