Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Selling guides
- How to sell your house
- Cost of selling a house
- Moving house checklist
- Stamp Duty guide
- What is Capital Gains Tax?
- What happens on completion day?
- House viewings time frame
- Selling a leasehold property
- Selling a shared ownership property
- How to sell a house quickly
- How to avoid stamp duty
- What not to fix when selling a house
- Improvements that don't add value
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
- John Alexander Estate Agents & Letting Agents Colchester
John Alexander Estate Agents & Letting Agents Colchester
Closes at 6:00pm
99 London Rd, Colchester, CO3 0NY
Whether buying or selling, renting or letting, at John Alexander we understand that no two customer's needs are ever the same. With this in mind we ensure that our comprehensive local knowledge is not solely focused on the Colchester property market, we also have extensive local knowledge that enables us to offer advice on such things as schools, shopping, commuting and even restaurants, ensuring that we are able to offer a friendly, professional service that is second to none.
We have achieve
Opening hours
- Monday 8:00am - 6:00pm
- Tuesday 8:00am - 6:00pm
- Wednesday 8:00am - 6:00pm
- Thursday 8:00am - 6:00pm
- Friday 8:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday 10:00am - 2:00pm
View all details
John Alexander Estate Agents & Letting Agents Colchester Reviews (62)
Have you used this agent?
98%
0%
0%
0%
2%
All (62)
Seller (24)
Buyer (6)
Landlord (0)
Tenant (3)
General (29)
J Gormer
Everyone we have met at John Alexander have been very friendly, polite and knowledgeable. Special mention to Debbie Sales Progressor who has always been able to deal with our queries and put our minds at rest - she is astar
1st Dec 2024 (7 weeks ago)
G Lyon
Debbie went out of her way to push through an extremely difficult purchase for us
Buyer
21st Nov 2024 (8 weeks ago)
V Kirk
I recently sold a house with John Alexander Estate Agents. They were nothing but professional from the onset. Smooth sale and the sales progression was managed by Debbie Parsons who was fantastic. Debbie was contactable, very personable, great communication and ‘a can do’ attitude. Debbie understood the process and worked hard to ensure everyone knew how the sale was progressing and next steps. Highly recommend!
Seller
21st Nov 2024 (8 weeks ago)
N youngs
I’m honestly surprised at the amount of good reviews this company had. We went with JA after looking through their reviews, all which seemingly were fantastic, however our experience with them was anything other.
We sold our property through this estate agent and it was awful from the beginning. It took multiple attempts to get decent shots of the property, and even with the final results I still wasn’t happy but was told they couldn’t retake anymore - I could have done better using my own phone camera.
The communication was beyond poor, I found myself constantly having unanswered emails, no one picking up the phone, and if they did I was told they would call back later which never happened. As my sale progressed I was left in the dark continuously, I ended up using the estate agent of the property I was purchasing for updates as they provided better ones.
At one point the director, Craig, was involved. He claimed he would do “everything he could” to speed along the process when we were stuck at a cross roads in regards to solicitors. After a couple of empty promises I was told he simply couldn’t chase anymore as it was looking ‘unprofessional’ (I’m unsure how when your salary is commission based), this issue was then again solved by an alternative estate agents. Craig seemingly dropped the sale of our property once he had decided he had done enough (he had not). Right before the sale closed in & all parties were ready to exchange, I was hit with total silence from JA no matter how many times I phoned / emailed.
I am beyond disappointed with the customer service we received from this company, it was truly terrible, and I’m assuming they were aware of this since they did not reach out to ask for a review. We ended up having money knocked off our final fee in what I can assume was an attempt to make up for the horrendous service we received.
If I could give 0 stars I would & I absolutely would not recommend this company. The estate agents I bought through however were excellent and I would urge most people to look at selling or buying through Fenn Wright, they were amazing.
Seller
21st Nov 2024 (8 weeks ago)
S Brazington
Professional, personable, reliable and thoughtful service provided. Would highly recommend.
6th Oct 2024 (15 weeks ago)
P Davison
Great service from John Alexander. Sold our property quickly after we switched from another agent. The sales progression from Debbie was great, we had a number of delays caused by our buyers solicitor and Debbie was very helpful in chasing and ultimately getting us moved. Would certainly recommend.
Seller
11th Sep 2024 (18 weeks ago)
Anonymous Homeseller
Really friendly professional and most importantly sold our home in under 10 days.
Seller
31st Aug 2024 (20 weeks ago)
Anonymous Homeseller
Great experience from start, house still has to complete but 2 weeks from start to offer was fantastic
Staff very helpful and patient
Would recommend
Seller
22nd Aug 2024 (21 weeks ago)
ryan
Massive thank you to the team and John Alexander. And a special massive shout out to Debbie. You have been an absolute star, so kind and caring and kept us informed the whole way. We apologize for all the calls but it was never trouble for you. You have been our rock in this and we thank you from the bottom of our hearts.
This team is exceptional! You really made this experience a great one!
Ryan and Andrew xxx
19th Aug 2024 (21 weeks ago)
Andrew
John Alexander estate agents, wow what a team. They have been so helpful in moving us through a stressful move and Debbie is just such a wonderful kind caring and helpful lady. Always called us back to reassure us, always went the extra mile to make sure we understand everything. We are so grateful to you Debbie. You are such an asset to the company and without you we would definitely be lost. Thank you again!
Craig and Elliot we thank you as well for all your hard work and answering all our calls as well.
Ryan and Andrew xx
19th Aug 2024 (21 weeks ago)
Anonymous Homeseller
Phone calls always answered promptly and enquiries dealt with to our satisfaction. Good communication plus we felt they were really working hard on our behalf. All staff we met and talked to were very polite and helpful.
Seller
10th Aug 2024 (23 weeks ago)
Z Burton
Absolutely outstanding service from Debbie Parsons & Danny Read!
We finally exchanged contracts today with completion due Friday after what felt like a never ending battle with our chain and solicitors. Debbie was with us every single step of the way, making sure we were updated with every piece of information possible no matter how big or small.
We would not be moving into our new home this Friday without the assistance of Debbie and for that we will forever be in debt to her.
Debbie is an absolute asset to John Alexander and we really can not thank her enough.
Also a shout out to Danny Read for being our first point of contact with John Alexander, extremely helpful and informative for people who had never sold a house before.
Overall John Alexander have an incredible team and we would recommend to anyone looking to buy or sell a property!
Buyer
7th Aug 2024 (23 weeks ago)
J Brown
Cannot thank these guys enough.
Thanks Danny, Ruby, and Elliot - getting my flat listed was an absolute breeze, with viewings booked in immediately (and I mean immediately) followed by getting offers within 2 weeks. I was prepared for the listing process to take a couple months at the least, but everything moved at an incredible speed. Danny was able to suggest a listing price that felt realistic and took into account nearby flats of a similar size.
Elliot and Craig also deserves a huge shout out for ensuring completion went smoothly in our chain. There were a couple points where I got genuinely concerned at the status of the chain, but they were all on hand to ensure everything kept chugging along and to chase the relevant parties. Would definitely recommend John Alexander as they're priced competitively, are very responsive, and genuinely helpful.
Seller
25th Jun 2024 (6 mo. ago)
W Ford
Gas engineer, undertaking a boiler service on a property to be sold… it’s a nice quality For Sale Sign…
8th Jun 2024 (7 mo. ago)
C M
Craig recently sold my flat in Colchester. It proved to be a very difficult transaction and he and Ruby handled the sale professionally and with great patience. Highly recommended
Seller
16th May 2024 (8 mo. ago)
C Neville
Danny was a real star from start to finish. Knowledgeable estate agent, went above and beyond to help us. Highly recommend Danny.
21st Apr 2024 (8 mo. ago)
B Neville
We had Danny out to our house in Stanway and he was amazing from start to finish. A very knowledgeable, polite and punctual young man. I highly recommend Danny.
20th Apr 2024 (8 mo. ago)
P Kechev
I had a viewing twice at the same property and the young lady called Ruby was fabulous.
She was fabulous from start to finish, very informative, very friendly and professional.
In addition, she is gorgeous so please try to not get distracted by the look of her.
She has got the knowledge too!!!
28th Mar 2024 (9 mo. ago)
P Adeyemo
I had an exceptional experience with John Alexander Agents. Ruby was especially exceptional. From the moment I reached out, their attentiveness and friendliness were evident. They went above and beyond to accommodate my needs and were incredibly efficient throughout the entire process. Their dedication to customer satisfaction truly sets them apart. I highly recommend their services to anyone looking for a seamless and enjoyable real estate experience.
28th Mar 2024 (9 mo. ago)
L Smith
All the staff at Jacksons that where involved in selling my home where brilliant, But Ruby was my shine throughout.Ruby kept me updated,phoned to see how I was coping, looked out for my well-being as I had recently lost my Husband..I don't think I was special, its in Ruby's nature to do her upmost to help and care and in carrys over into her work ethics you can feel its genuine and come from within Ruby. Iam glad to give her 5 stars.
Seller
26th Mar 2024 (9 mo. ago)
S Woolnough
Really lovely and professional for our viewing.
18th Mar 2024 (9 mo. ago)
Anonymous Homeseller
Just going through the current sales process and very happy with the way John Alexander have turned potential challenges into mini successes. Thank you team.
Seller
18th Mar 2024 (9 mo. ago)
M Stow
Excellent service, fast prompt response, quick feedback given, dealing with Josh, Elliott and team was really easy, highly recommended.
9th Mar 2024 (10 mo. ago)
B Norrey
Very efficient, helpful and knowledgeable team, with good customer skills.
Elliot in particular was a pleasure to talk to and always ready to help solve any problems.
27th Feb 2024 (10 mo. ago)
Uptkang
A joy to work with. Danny, Ruth, Elliott, and so on, were always quick to reply, got me a lot of viewings, and were altogether very much worth their fee!
21st Feb 2024 (10 mo. ago)
B Fosker
Elliott levy helped us a lot. He was focused on what we actually wanted rather than sending us random houses. He kept the search within the desired area and the specifications we’d provided him. He was always polite and professional. Thank you Elliott.
23rd Jan 2024 (11 mo. ago)
V MARIN
Fantastic Estate Agents, everyone in the office is very professional and proactive. We have used them a few times and will continue to use them in the future. We sold our house within 72 hours. Couldn’t rate Danny specially highly enough.
Seller
9th Jan 2024 (1 year ago)
Christine
Danny was excellent, very happy with the service.
14th Dec 2023 (1 year ago)
P I
We have been dealing with Danny who was very approachable.
His professionalism was refreshing and nothing was to much trouble.
Thanks Danny Read.
12th Dec 2023 (1 year ago)
M Marjani
Very professional and friendly service. Some estate agents can come across pushy, not these guys. It made it easier to trust them. Also, the process was kept on time, which meant we could plan everything properly
11th Dec 2023 (1 year ago)
J Loveday
A big thankyou to Elliot and Danny for not only selling our property but also helping us to secure our dream house. Looking forward to moving in 2024.
Seller
11th Dec 2023 (1 year ago)
K Akinmulero
Ruby was excellent! and she helped me find such a lovely home. She’s a very lovely and kind hearted young woman
Buyer
10th Dec 2023 (1 year ago)
S woodcock
Had a viewing with Ruby - she was very professional and answered all the questions I had! Would recommend.
9th Dec 2023 (1 year ago)
A Oriyomi
Met this lovely young lady named Ruby, honestly was so kind and very attentive helped me find a property. Very pleased
8th Dec 2023 (1 year ago)
A thurkettle
We’ve dealt with many estate agents whilst house-hunting, and Ruby was by far the most helpful estate agent we’ve dealt with. She was always really responsive and also came to us with regular suggestions throughout the process. Despite not buying though John Alexander this time, we will definitely be going to Ruby and the team when we look to buy!!
8th Dec 2023 (1 year ago)
E Cooper
All of the team at John Alexander are very helpful and attentive. Shoutout to Danny for answering numerous questions and queries I had and being supportive through the process.
8th Dec 2023 (1 year ago)
S Martin
Danny from John Alexander helped me find my dream home , he was very helpful and made me feel at ease .
Buyer
8th Dec 2023 (1 year ago)
H Syke
As a first time buyer I felt the way I was walked through the process was as least stressful as possible I can’t thank Elliot enough.
Buyer
8th Dec 2023 (1 year ago)
J Lambelle
Ruby was an amazing help and made us feel very comfortable throughout! She showed us multiple houses and answered any questions or query’s we had.
8th Dec 2023 (1 year ago)
O Meddings
Very good service from everyone I have spoken to, even on our house viewing I could tell the person who took care of our appointment (I think his name was Elliot), was very knowledgable knowing a lot of detail about the property and being able to answer all of the questions me and my partner had.
7th Dec 2023 (1 year ago)
W Thompson
Had Elliot show us round a lovely little property which we absolutely adored but ultimately decided we needed somewhere bigger. After being a few minutes late, Elliot redeemed himself with a fantastic knowledge of the property and friendly welcoming manner
7th Dec 2023 (1 year ago)
R (EpicFedoraSkillz)
We had an excellent experience through Danny and Josh. They worked very hard in order to sell our house and also kept in touch about the house we were buying, all done through this company. Hoping to complete soon so thank you very much!
Seller
7th Dec 2023 (1 year ago)
R M
We've recently engaged with John Alexander and have been incredibly impressed from start to finish. A special mention to Danny - His professionalism, knowledge and enthusiasm is a breath of fresh air. Highly recommended. Thanks for all your help!
7th Dec 2023 (1 year ago)
J Dunea
Exceptional service! Our agent, Danny, went above and beyond, guiding us through the entire selling process with expertise and professionalism. Communication was superb, making us feel confident and informed at every step.
Seller
7th Dec 2023 (1 year ago)
J Bimbi
The extra mile truly matters. Our agent Danny not only marketed our home effectively but also provided valuable insights on enhancing its appeal. Their dedication to making our property stand out made a significant impact on the selling process. Thank you, Danny!
Seller
7th Dec 2023 (1 year ago)
J Overland
Danny’s professionalism and advice were instrumental at helping us secure our dream home and getting a price for our house we were happy with. JA managed both the purchase of our new home and the sale of our old and their ability to manage both ends of the transaction took a lot of stress off our shoulders
Seller
7th Dec 2023 (1 year ago)
XxDAN300xX
I was impressed with Danny and his knowledge of the market, he gave us an honest valuation and even got us more than expected
Seller
7th Dec 2023 (1 year ago)
W Timson
Nothing but praise, always helpful, courteous and nothing too much trouble. Helped to make buying or selling a house a lot easier. Will definitely use again thank you so much
5th Dec 2023 (1 year ago)
R Ltd
I went to a viewing the other day and met Elliot he was very friendly and informative, he answered all my questions and was very helpful.
5th Dec 2023 (1 year ago)
J Grover
I was very impressed with the estate agents particularly Ruby who was very professional but also friendly and helpful. I am very happy with the service I received and would recommend.
5th Dec 2023 (1 year ago)
P samuelson
Staff very polite and helpful quick response highly recommended
5th Dec 2023 (1 year ago)
Anonymous Homeseller
Need to take more care with Photos, rubbish & recycling bags should have been moved out of shot, also picture of front of the house had an old kitchen unit in it. Apart from that ok.
Seller
16th Sep 2023 (1 year ago)
Anonymous Homeseller
We found them to be an excellent choice as our property was sold after an open day with in days of giving them the go ahead with the sale.We questioned their valuation and then settled on the one we thought the property would achieve. At all times the staff were very helpful and professional through the sales process. If I was to move again I would definitely use Jacksons again.
Seller
13th Oct 2022 (2 years ago)
Anonymous Homeseller
Jackson estate agents did a very good job selling our property.They were helpful throughout the process.
Seller
13th Aug 2022 (2 years ago)
Anonymous Homeseller
Very helpful, quick to provide updates, liaising with my conveyancer so I don't have to
Seller
2nd Aug 2022 (2 years ago)
Anonymous Homeseller
really impressed with the service so far from emma and her team. We lost our buyer and we had a new one within hours. Have kept us in the loop at all times, and been professional throughout.
Seller
27th Apr 2022 (2 years ago)
Anonymous Home Buyer
Kitty and the team were fantastic. The team responded to all our queries in time and they were very welcoming and helpful.
Buyer
11th Apr 2022 (2 years ago)
Anonymous Homeseller
Jackson & Co have been fantastic. Very professional. Property sold within a week. Communications with all the team has been great throughout. Would highly recommend this estate agents and would use again ?????
Seller
17th Nov 2021 (3 years ago)
Anonymous Homeseller
Excellent estate agents would highly recommend Danny Reed was spot with he’s valuation
Seller
20th Oct 2021 (3 years ago)
Anonymous Tenant
Very easy and professional process dealing with Tom, a senior lettings negotiator. He was brilliant at keeping in contact with me and the other tenants, along with maintaining a superb professional manner. If your looking for quality customer service, professionalism, and a great range of properties both to buy or rent, Jacksons & Co is the place to go.
Tenant
1st Mar 2021 (3 years ago)
Anonymous Tenant
My partner and i are students that needed a place for our second year studies and found one through this amazing company. Before signing we saw a few bad reviews and was apprehensive. However, these reviews could not be any more different from our experience with the company. Any issue we had in our property was resolved astonishingly quickly with amazing communication from Tom Mansbridge, either through emails or phone calls. We cannot thank Tom enough for helping us with all our little queries as we are first time renters. All i can say is Jackson and Co have been so professional and we would recommend them to anyone interested, as they have made our rental experience very easy.
Tenant
2nd Feb 2021 (3 years ago)
Anonymous Tenant
I was a little nervous using Jackson & Co after reading some of the reviews. I couldn't find another agent that offered as good as value so went with them. I can honestly say it was the best decision ever. I couldn't ask for a more knowledgeable and helpful team. Their communication was informative and they guided me through the rental process throughout my year contract from me first stepping into their office to the end of my contract. The negative reviews appear to be issues where tenants have not read through their contracts before signing and have then made false accusations to the company out of their own frustrations. If you need a rental property I can only recommend Jackson & Co as your first and only go to company as you will be in good hands throughout your tenancy. Thank you to the team for looking after me.
Tenant
3rd Jun 2020 (4 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
Fenn Wright - Stanway 0.03 mi away
Nicholas Percival - Colchester 0.07 mi away
Nicholas Percival - Colchester - Sales 0.07 mi away
Knight Residential - Colchester 0.42 mi away
Persimmon Homes - Grange Paddocks 0.87 mi away
Oakheart Property - Colchester 1.38 mi away
EzeLet / EzeMove - Colchester 2.40 mi away
Greenwood Property Consultants 2.42 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is John Alexander Estate Agents & Letting Agents Colchester the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- John Alexander Estate Agents & Letting Agents Colchester
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited