A Cross
Our experience with Kingswood has been very positive. We dealt with Simran who has been so helpful throughout the process, explaining all of the steps to us as first time renters. He assisted in getting everything completed so we could move in whilst on annual leave. Thank you!... Read more
Tenant
30th Oct 2024 (14 weeks ago)
O Safdar
A professional and dedicated team always thriving to facilitate customers. Simran Singh is a true gem.... Read more
29th Oct 2024 (14 weeks ago)
N Scerbana
We was looking for property for rent, but we have very short notice. Simran did everything to help us, very polite, professional and friendly. Highly recommended!!!... Read more
Tenant
29th Oct 2024 (14 weeks ago)
G Gouda
They were professional and helpful .... Read more
29th Oct 2024 (14 weeks ago)
B Harbut
My partner and i were offered new jobs in and around the Preston area and we had never been here before but both decided to take the plunge! We had an incredible experience with Kingswood and our lovely estate agent Simran was just the best. Super friendly and really helped us with all of the steps when it came to contacts, deposits etc! The other members of staff were also very welcoming when I went to pick the keys up from the estate agent office. We couldn’t have asked for a better experience, thank you ????... Read more
Tenant
29th Oct 2024 (14 weeks ago)
A Mani
Simran is very helpful person and thanks... Read more
22nd Oct 2024 (15 weeks ago)
A podipara
Excellent and genuine service from Kingswood, Fulwood..Highly recommended..Special thanks to Andy????... Read more
13th Sep 2024 (21 weeks ago)
M SYED
Very professional and very efficient. Dealt with few agents in preston but they probably are the best. Simran (Sim) has been a real find and a true champion. He has a highly professional spirit and also very attentive to your needs & thats very important if you are looking for a family home.
Cannot thank enough to Sim & all Kingswood team.
Moving very soon into a house which we can call our “Home”.
Thumbs up all, keep it up.
M Y Syed & Family !... Read more
7th Sep 2024 (22 weeks ago)
Z Master
Had the worst experience trying to find our first rental property with Kingswood. From first ringing up to enquire about a property, which included being booked in to view the wrong property, then being booked in at the wrong time to then receiving the worst customer service when going to view the place by the agent who arrived that day. Despite the horrible customer service, we were still keen on applying which when we tried to do, we were originally deterred but still sent our details across to which we received no response. If you’re not bothered about your rental custom, leave the market.... Read more
Tenant
7th Sep 2024 (22 weeks ago)
V pradeep
Do not rent out any properties from this agency !!! The worst in town at the moment. Dont expect any maintenance services from these people. I have filed a complaint against this agency at the council.... Read more
Tenant
20th Jun 2024 (7 mo. ago)
K W.
Fabulous agency I managed to book viewing in just few days time. Derek was very profesional and is great in responding quickly. He followed up with us few days after which was great and I believe proces will be smooth from now on. Thank you so much you doing great job !... Read more
17th Apr 2024 (9 mo. ago)
M Maksud
I rented a place in Preston through Kingswood. And I found this letting agency very professional and helpful in my initial renting procedure.
All the things like credit checks, contracts and handing over keys went very smoothly.
Once I rented the place, I found out that there were few works which needed to be done.
I contacted Kingswood and next day i had a call from their contractor to fix the issues.
All my queries were being dealt professionally and swiftly.
I just moved out from Preston now due to my work place located in another city.
I had a smooth handover process as well when we handed over the keys to Kingswood.
I would highly recommend Kingswood.
And a special thanks to Andy for making an extra effort for us during this period.... Read more
Tenant
13th Apr 2024 (9 mo. ago)
L Sharples
Avoid letting from Kingswood, they are not proactive when it comes to making repairs to the property.
don't expect a response to emails or get a call back if it comes to maintenance on the property, you may be lucky enough for you ceiling to come though due to leaks that was reported to 18 months prior, you will get a so-called builder who attempts to repair whilst constantly pointing and repeat the word "problem" ( my 8 year old could of done a better job). They have a fantastic list of approved builders only to be compered as usfull as Frank Spencer.... Read more
Landlord
4th Mar 2024 (11 mo. ago)
K _
Not a good place for renting. Internet was not working for 6 months, building was wandalised multiple times by other tenants. Every time I wanted something repaired they threatened me it is going to be at my cost even though they have the duty to repair the premises. They straight down told me my mind should be eased after I asked for asbestos testing of my ceiling.... Read more
Tenant
27th Feb 2024 (11 mo. ago)
S Bhayat
Credit to the sales team, Mark was extremely helpful throughout the sale process. A big thankyou for all your help.... Read more
Seller
23rd Jan 2024 (1 year ago)
S Devabhaktuni

do not rent from here no matter what they tell you..there flats or apartments will have many underlying issues once you move in which they dont bother to fix properly. my time in there flat located at 12-14 adelphi street, PR17BE was horrible with constant electricity tripping, mould in the flat, cracked walls and water leaking from the walls. plus they dont even have a laundry when they say all bills included. i had to live here with no electricity, food to cook as no electricity, spiders and feces everywhere. you ask them to fix it and they take 2-3 days to send someone to look into it and the problem is not sorted so you basically have to live there all the time without any electricity. because the flat itself has faulty electricity connection. i was basically stuck there as they have charged me 3 months rent and a 500 pound deposit upfront prior to moving in. i just needed a place to live quickly so i trusted them with the process and they provided me a very bad service.
Even my friends that visited me were concerned how i was living in such conditions, looking at the state of this flat. I called there estate agents several times to report the issues and they were like we will send someone and then no one turns up until you call, email them like 10 times and when the person turns up they do some kind of repair which does not solve the problem and have to live with no electricity. i asked a person called jake that works for kingswood that i cannot stay like this without cooking food to eat as there is no electricity and then hes reply was buy from takeaways and eat. how can he say that when i pay my full rent. why does he think i should spend 20 pound a day/600 pound a month on takeaway foods while they are incompetent to repair the issues and provide a decent expected service for a tenant. Their estate agents are con masters who trick you into renting their sub standard filthy, disgusting flats by cleaning them right before you check them and move but after you move in the underlying issues become very apparent and they will hold your deposit and not give it back blaming those underlying issues on the tenant. dont believe a single word that comes out of their mouths. They will show their true colors once you get into their property and the tenant will suffer. avoid like a plague.
Warning : Their main target are international people who are new to uk or preston whom they think they can fool easily taking advantage of their situation or desperation to find a home.
i want to give a negative star... Read more
Tenant
11th Jan 2024 (1 year ago)
M Saiyed
Brilliant service, I was able to ask as many questions which removed any worries especially as a first time buyer. Ajay and Phil were exceptional. Highly recommend them both. They were proactive and made sure both sides were happy and went out of their way for me. Asif- Give them a big bonus this Christmas! Thank you Ajay, thank you Phil!... Read more
Buyer
25th Nov 2023 (1 year ago)
C Rajabi
I have been dighted with the service that I received from both Jason and Phil. They spent a long time with me explaining everything in the process regarding the renting of my house. They answered all of my questions, but at no point did they make me feel self conscious for my lack of knowledge, in fact, it was the opposite. They made me feel included in all aspects of the process. I can recommend not only the company, but also Jason and Phil as two top employees. Thank you for all your help.... Read more
Landlord
20th Oct 2023 (1 year ago)
B Krishnamurthy
Excellent service by Jason and his team for letting out my property. Highly recommended for landlords wanting to rent out their property in a realistic timeframe. No wishy washy stuff or false promises. Thanks Kingswood Estate Agents... Read more
Landlord
11th Oct 2023 (1 year ago)
K Kaushik
Scammers, Liars. I just left the house which I rented form them. I have so many issues when I was in the property. The whole house was full of sharp nails under the carpet I injured my self so many times and they didn't do anything.
I rented the house for integrated kitchen but the fridge was broken and after 15-20 calls they changed the fridge but the whole kitchen was messed. The kitchen was not integrated any more there was no door on the fridge and 2 selves were all broken. They didn't do any thing.
There were already nails on there walls and now they are deducting the money for filling up those nails.
They are deducting £480 from my deposit just for making few cleaning changes.
They make money by and let the landlord make the money.
I really need my deposit money for my daughter's school and now they are not even giving me any thing except some pennies.
Please don't go to them in any circumstances.
Never ever ever trust them.... Read more
Tenant
24th Aug 2023 (1 year ago)
D R
Getting a viewing was easy enough unfortunately any follow up emails I sent where ignored and the property I was interested in has been let. I know this happens but the lack of any communication from Kingswood was very disappointing and seeing other reviews have had similar experiences makes me a bit wary to contact them again.... Read more
Tenant
25th May 2023 (1 year ago)
J Higham
We have a offer on our property and made or tried to make enquiries on a rental and a property for sale with Kingswood.
The phone is never answered. My e mail enquiry was never answered. The one occasion my wife did get through she was told Jason would get back to her. That was 3 days ago and still waiting... Read more
Seller
30th Mar 2023 (1 year ago)
G Marsden
Excellent service throughout ????????... Read more
28th Feb 2023 (1 year ago)
J Nuniya
kingswood staff are very helpful and very professional . all are very good
they help me by giving good advise
criss the manager great as allways .
he is very fast and he is excellent in his work . thank you... Read more
7th Feb 2023 (1 year ago)
Harsh
Had a nice experience but still one thing to say that you guys should have atleast a duplicate key or a master key. I forgot my keys in the room and it got locked automatically and had to call a locksmith who charged me 45 quids.... Read more
Tenant
2nd Feb 2023 (2 years ago)
S graham
Full of excuses and inaccurate information. Customer service is extremely poor.... Read more
20th Jan 2023 (2 years ago)
J Lee
Not helpful, rude and extremely unclear. Get told something different by each individual you speak to. Hung up the phone, unprofessional. Overall if you can, avoid this company.... Read more
20th Jan 2023 (2 years ago)
J Daniel
They pick and choose people they want to deal with. They evaluate people from telephonic conversation and decide to proceed or not. This is a sort of racism most of the estate agents do. If they listen foreign voice on phone they won't respond back even tough you make follow-up calls and emails. You cannot get viewing appointment if you are a foreigner. They normally say excuses such as the person dealing with it is not here, I shall send emails to him etc. and do not respond back. In business you cannot pick and choose customer. The golden rule is that customer is the king and he is always right. If you want to implement you own ideas it means that your down turn begins. Kingswood shame on you!!... Read more
12th Oct 2022 (2 years ago)
Z Afreen
Shout out to Mr Ashod Miah who helped me pick out my student accommodation, making the process easy for me; a complete professional. Recommend him when it comes to finding and choosing student accommodation.... Read more
11th Sep 2022 (2 years ago)
Matthew
Fantastic service. Andy is very professional and helpful. Highly recommended.... Read more
25th Jul 2022 (2 years ago)
R Kershaw
Appalling service from Kingswood. Arranged for a box of personal belongings to be delivered to them from a removals company for me to collect once the house was sold months later. They then denied all knowledge of receiving it despite the removals man going in person into the office and one of Kingswood's staff confirming with them that they had indeed received it (and the manager then tried to backtrack . My recommendation - if you do decide to use these cowboys (and I would highly recommend against it) make sure every single decision/question/answer is on email so you don't go through the hell of dealing with them that we did.... Read more
8th Jul 2022 (2 years ago)
Sally
A big "thank you" to Kingswood Watling St.Rd., especially Andrew. The process of selling our house, whilst not living locally, was made very easy. From valuation to completion, we had no complaints.Professional throughout and easy to contact. Would recommend.... Read more
26th Jun 2022 (2 years ago)
H azam
Brilliant service, quick and very reliable.
All the staff are very polite, respectful and get the job done quick.
Andrew and Paul have been great help!... Read more
26th May 2022 (2 years ago)
G Iusco
Very good agency and very professional service staff.... Read more
18th May 2022 (2 years ago)
J Martinez
Kingswood Property Letting Mgmt is very bad. When you complain to them about having no water or the people living there that cause problems, they do nothing and they ask you to pay more money for rent but don't care who lives there. There is mould and dirt everywhere and unsanitary living conditions. My house has been robbed and they didn't do anything about it because their cameras don't work. Just because I complained to the council about the state of the place, they told me to leave the house. They never put heating on and there was no hot water for 10 days, it was cold. Absolutely Disgraceful. Even the floors were leaking. I lived there for 6 years and I complained to the council because they didn't put the heating on, they told me to leave within 2 months. I always paid my rent, and I think it is very unfair about how they treat the people who live there.... Read more
Tenant
15th May 2022 (2 years ago)
R Khan
Very poor experience, went to purchase a house felt cheated.... Read more
Buyer
14th May 2022 (2 years ago)
F Uk
Great service... Read more
4th Apr 2022 (2 years ago)
Gina
Kingswood have managed two properties on our behalf for over ten years. During that time they have delivered an extremely professional service. Suitable tenants have been secured every time a property has become vacant and any necessary repairs have been dealt with in a timely manner. We are more than satisfied with the rental management service they are providing for us.... Read more
Landlord
28th Mar 2022 (2 years ago)
J Doe
Disgusting agency, can’t believe there are any positive reviews. They just want to rip you off while they can’t bother to fix anything. Nobody should go with them, especially students. That’ll save you money and trouble.... Read more
11th Mar 2022 (2 years ago)
H Butler
Excellent customer Service from Ash who showed us a good variety of houses after properly listening to our needs. Before successfully guiding us to a hosue which was perfect for all 5 of us... Read more
4th Mar 2022 (2 years ago)
M Chmura
I have rented from them for more than 1 year and getting anything repaired is a nightmare. It takes ages and they constantly threaten you that you should do that on your own cost even though the housing act says otherwise. Plumber was rude and young men called Oliver was disrespectful and was smirking sarcastically on me when he came to investigate the issue with the unprovided internet which I was trying to resolve for 7 months. Some of their buildings are basically falling down.... Read more
Tenant
4th Mar 2022 (2 years ago)
A Sebastian
All are good people, especially oliver did well... Read more
19th Jan 2022 (3 years ago)
G DUTT
Ajay Patel has been really helpful and responded in a timely manner. We have the highest praise for Kingswood Properties. Their employees are hardworking, fast, professional and courteous, and clearly know their subject, region and market extremely well.... Read more
27th Nov 2021 (3 years ago)
A Livesey
Ajay from Kingswood has been so helpful helping my husband and I rent our apartment. He's made everything very straightforward and is always quick to respond. Highly recommend!... Read more
Landlord
23rd Nov 2021 (3 years ago)
Y patel
We just bought a property through Kingswood. Excellent, professional service. Many thanks to Shoyeb, Chris, Phil and Laura for your professional advice, guidance and assistance during the process. Undoubtedly you have a good dedicated team who knows how to treat your customers. Thank you all and best wishes. Mr.& Mrs. Patel.... Read more
Buyer
20th Nov 2021 (3 years ago)
J NG
Super responsive and friendly. I faced some difficulties in the process of moving to the new place, but Ajay and the team have went out of their way to help and make sure I was able to move in to the new property in time. Excellent communication, they have always kept me updated throughout my application process. Extremely professional and courteous, I would highly recommend to others.... Read more
Tenant
27th Oct 2021 (3 years ago)
R Lorenzo
Great communications from the start, have kept us up to date all the way through so a big massive thanks to Ajay who has dealt with our new tenancy with the upmost professionalism and courtesy going above and beyond to ensure it went as smoothly as possible.... Read more
Tenant
18th Oct 2021 (3 years ago)
R Grist
Would highly recommend kingswood for anyone looking to rent a property with them, we viewed a property that we liked and from the moment we said we wanted it Ajay has been very helpful, going above and beyond to ensure that everything was in place for us to be accepted, very informative, polite and kept us up to date throughout the whole process taking all the stress away from what can be a very stressful time when home moving, Thank you Ajay you are a credit to your company which shouldn't go unnoticed.... Read more
Tenant
14th Oct 2021 (3 years ago)
Y Sarwar
I would like to say a huge thankyou to Andy(lettings). He has been absolutely fantastic and extremely helpful with sorting out any issues. Such a great agent, who explains the process thoroughly!
Would highly recommend Kingswood! They have outstanding agents.
Also, would like to say thanks to Amar(inventory) and Adam(repairs) for their high quality of assistance and support.... Read more
8th Oct 2021 (3 years ago)
B Coulton
I cannot fault Kingswood Estate agents, from my initial meetings to finding my ideal place they have been fantastic, I am currently renting privately and have experienced a couple of issues that needed repairs, Adam in the repairs department has been absolutely fantastic, keeping me updated throughout everything. I would highly recommend Kingswood to anyone.... Read more
Tenant
30th Sep 2021 (3 years ago)
P Lyonette
Outstanding service from Adam and the repairs team. Any issues are always quickly responded too and resolved in a very efficient, professional manner can't rate highly enough... Read more
27th Aug 2021 (3 years ago)
L C
Andy and the team at Kingswood have been great!
From the initial application process to more recently, our moving out process. Always quick to respond and help out. Would definitely recommend!
Thanks again,
Lucy and Jade :)... Read more
Tenant
18th Aug 2021 (3 years ago)
F Shehu
Mr Ajay has been helpful throughout the the application process and even now after I moved in to my apartment. I’m an international student & completely new to the energy bill system in the UK, but he took time to explain it and even used his family to depict a real life scenario.... Read more
Tenant
7th Aug 2021 (3 years ago)
S Muzik
Mr Ayjay
Andy
Jamie-Leigh
And the rest of the staff have been extremely helpful
Couldn't reccomend this company enough :)
Thank you... Read more
27th Jul 2021 (3 years ago)
A Hussaini
Great agent ajay was helpful and made the process easy for me also helped with moving arrangements kingswood was a good choice of agent and the property was perfect... Read more
13th Jul 2021 (3 years ago)
M Zinga
Kingswood, with Megan and Chris were brilliant through what is always a stressful experience buying a property, kept us well up to date throughout and helped chase the loose ends when it mattered. Thank you so much!... Read more
Buyer
2nd Jul 2021 (3 years ago)
R office
Mr Ajay Patel of the Kingswood Agency has been extremely helpful with the process of our tenancy. He has always been ready to help and easy to contact. We always received clear information and he has always clarified any questions. He has gone out of his way to assist us to resolve any issues and given useful advice. Kingswood have been professional and made communications easy. I am a satisfied customer.... Read more
Tenant
2nd Jul 2021 (3 years ago)
T Raje
Buying my investment property through Kingswood has been an amazingly stress free process from beginning to end. All the team have been really helpful, knowledgeable and supportive throughout, and Chris & Phil have been particularly great in the last few weeks leading up to completion. Would highly recommend!... Read more
Buyer
9th Jun 2021 (3 years ago)
J Cosmo
The large part of my dealings with Kingswood have been completely adequate. Of course as with anywhere there has been some mishaps but especially lately the people who I have been in contact with have been more than helpful. Shout out to Adam.... Read more
8th Jun 2021 (3 years ago)
R Musa
I highly recommended Kingswood. Great experience.
Spcially Ajay and ammar rashid .... Read more
4th May 2021 (3 years ago)
T thomas
Personally I feel this is the best agency around due to professional way of approach ,good dealings ,sudden response from agents , especially I felt mr Andy moss from Kingswood Fulwood was really helpful throughout from the day1 till now , eventhough we have several doubts regarding the house ,the place he sorted it out without any hesitation,As iam a fresher in uk Iam 100percent satisfied and would recommend Kingswood agency for sales and lettings.... Read more
1st Apr 2021 (3 years ago)
H Mackay
Friendly and efficient service by Andy. Would highly recommend.... Read more
31st Mar 2021 (3 years ago)
Z raa
EXCELLENT. viewed a few properties with them before finding the one. Appointments ran on time, friendly staff. Special thanks to Phil. Highly recommended dealing with them.... Read more
27th Mar 2021 (3 years ago)
G Fren?iu
Worst letting agency I had to deal with. One thing to make mistakes as we are all human but to have the audacity to lie to the landlord and blame it on the tenant who is a customer as well, is beyond forgetting. Unlucky for them we know the landlord and we have too much respect for her to do the things they are accusing us of.... Read more
Tenant
17th Mar 2021 (3 years ago)
A Green
I have currently started to let a property from kingswood and Andy was the man behind it all, he was very patient and extremely helpful in every way possible, thank you Andy... Read more
Landlord
5th Mar 2021 (3 years ago)
L Young
The people at Kingswood helped me find a great shared house in an efficient and timely manner. It certainly helped make an anxious time less stressful. Everyone I spoke to in the office was professional and friendly, even during these ever changing circumstances and protocols.... Read more
Tenant
4th Mar 2021 (3 years ago)
M Aujla
Worked with Ajay well on a few houses, always keeps me informed.... Read more
4th Mar 2021 (3 years ago)
E Gori
Great estate agent - Ajay handled our move so quickly and professionally and helped us with any questions we had without hesitation! Definitely recommend Kingswood!... Read more
Tenant
4th Mar 2021 (3 years ago)
I Mulla
I was really satisfied with the service offered by Kingswood Estates. Mr Andy Moss was very helpful during the tenancy application process as he answered all my questions and promptly replied to all my E- Mails. I was a very happy customer as the whole process was completed very quickly.... Read more
Tenant
19th Feb 2021 (3 years ago)
L McKenzie
Pretty impressed! I understand we’re in COVID times at the minute and things are difficult for most. Throw in moving house and having to view everywhere, yeah, it’s not easy. Kingswood out did us this time round. Super responsive - on the ball. COVID precautions in place during viewing the property, constant communication on the process. An extremely quick turn around when it came to processing references and credit checks again keeping us fully updated along the way.
We where given dates to expect to move in as soon as the landlord was happy with our application and I more than happy to say they’ve lived up to that! Awesome.
This is technically my first home, and certainly my first time using an estate agent. Overjoyed with the simplicity and transparency of the whole process. Couldn’t recommend enough!
Ajay thanks for the help!... Read more
Tenant
4th Feb 2021 (4 years ago)
D Hussa?n
Was in need of a property urgently & Kingswood were nothing but professional & worked at speed to find me exactly what I was looking for. All the process from start to finish was seamless & Ammar dealt with professionalism & the entire team have excellent communication skills - can clearly tell it is a customer centric company - thank you Kingswood.... Read more
20th Jan 2021 (4 years ago)
B Smith
We have had excellent service from the team at Kingswood when recently selling a property. Very efficient and kept us well informed all the way through. In spite of the challenges of the pandemic, the team did a fantastic job with great energy and enthusiasm. Would definitely recommend.... Read more
Seller
19th Jan 2021 (4 years ago)
Z Bari
Very professional people. Sorted everything out and showed property professionally. I’m 100% sure that they are the best in town after checking all the options. Moreover customer service provided by Ashod Mia is excellent.... Read more
8th Jan 2021 (4 years ago)
N Jaques
We recently used Kingswood to sell our home and could not recommend them enough. Selling during a pandemic was made simple. They were professional, friendly and really easy to deal with. Right from the start Chris dealt with our enquiry quickly and communication was brilliant throughout. Our photos and advert were online within a day! Scott conducted all of our viewings ensuring they were convenient, everyone adhered to the Covid guidelines and all appointments were made in blocks so we didn't have to stay in all day. We got a great price for the house and were extremely pleased with the service we received.... Read more
Seller
5th Jan 2021 (4 years ago)
T Jepson
Would definately recommend, Andy was very helpful when we were looking. Everything went very smoothly.... Read more
24th Dec 2020 (4 years ago)
zobix786
Excellent service would recommend agency to anyone special thanks to Scott and Phill and rest of team... Read more
19th Dec 2020 (4 years ago)
K Mitch
Great people, very professional.
Spoke with Andy who put me at ease with a few things I was stressing over about. They did the heavy lifting on helping me sell and now I can stop worrying and enjoy Christmas.
Highly recommended.... Read more
Seller
18th Dec 2020 (4 years ago)
S Gorska
I highly recommended Kingswood. Great experience ! Andy was very professional and friendly, all the paperwork was done quickly with no problems. Thank you!... Read more
25th Nov 2020 (4 years ago)
M Kenyon
We've had a excellent experience with Kingswood Estates at Preston in dealing with our new rental property. Andy has been extremely helpful and afficiant with his super friendly approach always advising and helping through out the process. Would highly recommend using this company for dealing with any of your property requirements.... Read more
Landlord
20th Oct 2020 (4 years ago)
M Aziz
Excellent customer service no messing around and on point.... Read more
19th Oct 2020 (4 years ago)
Manny
Special shout out to Andy who dealt with all letting procedures appropriately from viewing to conclusion on my tenancy, Andy is a gent very easy to communicate with and made the process smooth and easy for me. Kingswood in general are indeed true on their word and i would recommend for their professionalism. ????... Read more
Tenant
17th Oct 2020 (4 years ago)
G Fisk
Big thanks to Andy at Kingswood for all his help housing two clients of mine recently. Efficient, professional and understanding to more complex housing cases. Happy to accept charitable funds payments and lovely covid secure offices. Look forward to working with you again.... Read more
Landlord
15th Oct 2020 (4 years ago)
Kingswood lettings really helped me in finding a new home for rent with their valuable guidance and support. Especially the support from the assigned agent, is appreciable. Thank you so much, for completing the move in formalities within the shortest time period.... Read more
Tenant
21st Sep 2020 (4 years ago)
B Cooper-abbs
I was helping a friend find a flat or house to let and came across Kingswood. Dealt with Steve and nothing was too much trouble, he was friendly, helpful and very knowledgeable. Steve was very straightforward to deal with and most importantly very honest. He was clear and concise about what was needed at every step of the way. He ensured he spent time both on viewings and on the phone. Nothing was too much trouble. Very refreshing in this day and age to deal with excellent customer service. I would highly recommend dealing with Kingswood. 5 star service. Thankyou.... Read more
Landlord
11th Sep 2020 (4 years ago)
J george
I want to say a very special thank you to Scott at Kingswood. I could not have wished for a more professional and enthusiastic agent to sell my property. Nothing was too much trouble and right from our very first meeting I felt completely at ease and very confident that he would sell my property successfully. He really did go the extra mile and has far exceeded my expectations. His polite and friendly manner towards everybody that came to look at my house was impeccable and what I was particularly impressed with was how he described special features in each room. I have no hesitation in recommending Kingswood Properties, thank you again.... Read more
Seller
7th Sep 2020 (4 years ago)
P Fitzsimons
Stephen seems to be experienced at sorting problems.... Read more
2nd Sep 2020 (4 years ago)
Not happy at all, the agent didnt replay at my emials, phones, didnt sell my house, told me st begginning we sell it very qiuck but later told me we have to much price on the market... Read more
Seller
31st Aug 2020 (4 years ago)
L jardine
Found Andy to he extremely helpful and professional, he took time to answer all my questions and really put me at ease. Would highly recommend him to anyone looking for a home!... Read more
22nd Aug 2020 (4 years ago)
F Tuohy
I have been without a hob for 4 weeks due to Kingswood's terrible rental property management... Read more
Tenant
9th Aug 2020 (4 years ago)
G Boyle
I am a landlord and have recently moved my properties across to Kingswood where they have been managed by Andy and his colleagues. The service I have received has been first class and I'm very happy with their efforts - it hasn't been an easy start as they took on the management during lockdown, but they've done an excellent job. I would highly recommend!... Read more
Landlord
15th Jul 2020 (4 years ago)
After a terrible experience with a 'cash sale con-man' I turned to Kingswood Sales and Lettings for help. Two weeks later my problems were over and my house was sold. Obviously, I can't recommend them highly enough, they did everything they promised including sorting everything out from solicitors to viewings. Wonderful - don't use anyone else.... Read more
Seller
11th Jul 2020 (4 years ago)
L Goodfellow
It was a pleasure working with Ajay, the process of viewing and sorting the necessary documents went very smooth and I am very much looking forward to dealing with Kingswood in future.... Read more
7th Jul 2020 (4 years ago)
J Bay
This was our first time buying a house and Chris was great throughout the whole process. He helped make everything go as smoothly as possible, which, during lockdown was impressive. Would definitely recommend Chris and the team.... Read more
Buyer
3rd Jul 2020 (4 years ago)
M Rizi
I would like to thank Andy soo much. He was very helpful. I love my new house and I would 100% recommend kingswood to anyone who asks.... Read more
Buyer
24th Jun 2020 (4 years ago)
C Hogg
Would like to say a massive thank you to Andy and Vinnie for being unbelievably understanding and responsive to all phone calls and emails. They provided excellent service as well as making the application so easy. I can honestly say that Andy and Vinnie made us feel so comfortable throughout, no matter the question, there was always a thorough response to ease worries or concerns.
Genuinely could not ask for better people to help us get our first home!! Thank you again!... Read more
Buyer
23rd Jun 2020 (4 years ago)
L walton
I would like to thank Ajay for his extremely professional and prompt service recently when helping me to find a new tenant for my rental property. This is the second time I have used Kingswood and I have found Ajay to be extremely sincere and courteous in both instances. Ajay always ensures that he provides a superb and faultless service, keeping all parties regularly informed throughout to ensure that the process runs smoothly. I will definitely use Kingswood again in the future and I would certainly recommend them to others.... Read more
Landlord
25th May 2020 (4 years ago)
V chhalotre
Had a great experience in moving to a new property. Ajay has helped me since I have been in his contact. All my queries have been dealt promptly and received appropriate support when required.... Read more
12th May 2020 (4 years ago)
S umarji
Chris and his team at Kingswood have provided a fantastic service selling my property. As with everything, nothing is straightforward but Chris went out of his way and resolved and assisted with the whole process. I have already bought a few properties via Kingswood and it was a pleasure then too... Will definitely be doing more business with Kingswood in the near future.... Read more
Seller
20th Apr 2020 (4 years ago)
F MacDonald

Landlords, do not let your properties through Kingswood! We are landlords living in London who have two flats in Preston, bought in 2006, which were managed without any problems by Garside Waddingham until the business was sold to Kingswood. Our only complaint about Garside was that they didn’t give us the heads up about the sale and therefore the opportunity to take our business elsewhere! We continued with Kingswood, paying them for a fully managed service which presumably includes checkouts, although we don’t know this as we have never had a copy of one! Last year we had a void in one of the flats for some months and eventually were told by Kingswood that there was an outstanding electricity bill of £720 for the void period that we needed to pay. They said they had contacted the electricity company saying the meter must be faulty, which the company had denied so now they were passing the bill on to us. We pointed out that we pay them for a full management service which should include checking that the appliances are off and they had clearly done a poor job. The manager said ok, leave it with him, since when the electricity company (who have told us that they consider the debt to be Kingswood’s) have sent them a debt collectors letter which Kingswood copied to us and said we needed to pay. Unbelievable!... Read more
Landlord
18th Apr 2020 (4 years ago)
H Dicks
We've had lots of bad experiences, I'm afraid. Whenever there is a problem, their immediate response is to be incredibly unhelpful (e.g., to try to make you pay for it yourself, to delay payment of money owed...). We have been lucky to have a landlord who is very helpful so we try to work directly with him, but whenever we go via Kingswood their initial response is typically very unhelpful and even downright rude and the only way to get them to help you out is unfortunately by getting very angry and kicking up a fuss. I would never rent or buy another property with them and would strongly advise anyone else not to do so. There are much better Estate Agents around.... Read more
Tenant
16th Apr 2020 (4 years ago)
N Tipping
I have found Kingswood letting of my flat to be both efficient and professional. Im really pleased with the service and having considered a number of agents, very happy with my final choice. The service is always very friendly but also I have everything thoroughly documented and accounted for - important to me as I live abroad and have to have confidence in my agent. Highly recommended!... Read more
Landlord
27th Mar 2020 (4 years ago)
J Abbott
We recently worked with Stephen Kellett and his team to find a new place to live in Fulwood. Whereas some other agencies did not even bother to return our inquiry phone calls, with Kingswood we found a suitable place almost immediately. The team and Stephen were attentive and professional, responsive and trustworthy along the way. Would highly recommend this agency and agent.... Read more
Tenant
27th Mar 2020 (4 years ago)
A Graure
A huge thank you to Vinnie and Steve for helping us finding right property!... Read more
12th Mar 2020 (4 years ago)
L Musekiwa
Stephen Kellett was professional and efficient but the landlord made my renting experience rather unpleasant.... Read more
Tenant
10th Mar 2020 (4 years ago)
J Whitehead
Pretty awful customer service, tried booking a viewing on the phone and was abruptly told by a young man that the property was for professionals only and then had the phone put down on me without even trying to speak to me about other properties I could maybe view. I then tried booking through email, however those emails were ignored. Theres plenty of better estate agents out in Preston so avoid these.... Read more
10th Mar 2020 (4 years ago)
M Lizzie
awful!... Read more
6th Mar 2020 (4 years ago)
C Char
Were actually great to start with(guess that's always the way with salesmen until they get your money), then didn't care about any repairs and really rude. AVOID!!!... Read more
2nd Mar 2020 (4 years ago)
R Ibbott
Andy is a pleasure to deal with. I've been looking to rent somewhere new for a long while now due to my previous address not being suitable anymore. I worry about the smallest of things as I like to make sure I do everything right - I've had clear communication and reassurance throughout the application process and I am now renting through Kingswood.
I was unsure about going with an Agent rather than a Landlord directly, but this has been a pleasant experience that is certain to continue.... Read more
Tenant
29th Feb 2020 (4 years ago)
S Taylor
Great service. Thanks Andy!!... Read more
28th Feb 2020 (4 years ago)
M Practice
Excellent.
If you want things done officially then Kingswood is the right place. All necessary paperwork to hand if and when needed.... Read more
25th Feb 2020 (4 years ago)
N Aikman
Awesome experience with Kingswoods! Andy Moss at the Fulwood branch did a fantastic job at handling my queries. Kept me up to date at all times, Andy is a very hard and efficient worker.... Read more
25th Feb 2020 (4 years ago)
J Lawson
Couldn't recommend kingswood enough! I left my details for a call back and an hour later i'm doing the viewing at the house we've now applied for. Top service, especially to Stephen for explaining everything and making it easy for us... Read more
25th Feb 2020 (4 years ago)
D Johnson
In 2019 I was a first time buyer and Kingswood was recommended to me because I was looking to let my property out. Samantha was so helpful and such a fountain of knowledge and she managed to find a wonderful tenant within a week of the property going on the market.
I would absolutely recommend.... Read more
Landlord
13th Feb 2020 (4 years ago)
K Imberg
In response to the comment on my last review. Me and my partner rented a house from kingswood last year. Yes the tenancy was in my partners name as they wouldn't let my name be on the paper work as I'm 'self employed' (as a damp proofing technician/plasterer ironically) but I still lived there and in awful conditions.
Damp,leaks, black spot mould, no working oven, no working shower... the list goes on. And we threatened if we took it to housing standards. She was pregnant and also allergic to mould which was noted even before we moved in and the landlord just painted over the mould to hide it. We then moved out and kingswood tried to hold back our deposit through Reposit and it went to dispute and we won and they closed out account.
If this doesn't help shift your memory of me being a tenant, I'd be happy to shed more light on other occurrences.... Read more
Tenant
12th Feb 2020 (4 years ago)
L Taylor-Giblin
Recently while searching for a property with my husband we are having a great experience with Ajay and Chris. Ajay has a vast knowledge of the area and is being extremely helpful. We are very happy to recommend them to anyone looking to purchase or rent.
Mark & Lorraine... Read more
8th Feb 2020 (4 years ago)
R Carter
My very brief experience was enough to put me off kingswood for good. Myself and my partner entered the Preston store recently looking to find our first home. We were excited and anxious but was met with bored looking staff.
We stood awkwardly in the shop for a moment until one gentlemen asked "can I help" but before we could even complete a sentence he was pointing to another equally unenthuse member of staff and said "speak to him" at this point the second man pretty much just sighed and rolled his eyes. This was -it turned out to be a glimpse of what we could expect. He was abrasive, rude and very condescending and again seemed to have better things to do.
I took the first opportunity to leave and was offered help by the very helpful staff at Reeds rains just across the road.( they will be the ones to get out custome)
Will not be entertaining kingswood again and would reccomend that any first time buy avoids this agent.... Read more
Buyer
4th Feb 2020 (5 years ago)
F Gondal
This is the second time I have dealt with and the staff are unhelpful and rude and I have know idea about customer service.... Read more
27th Dec 2019 (5 years ago)
K P
Viewed a property to let, staff member was Stephen Kellet (clever & over confident attitude)We agreed the let went back to the office to complete paperwork. When it came to paying the holding fee by debit card, Mr Kellet told us that we could pay by cash as there is a post office next door, which we did, over £200. We are now aware due to money laundering the holding fee should not be accepted in cash.!!! Stephen Kellet let the property to someone else even though we paid a holding deposit, got our money back after several excuses. The ethics and integrity of this company are questionable! Would not use Kingswood again nor would we recommend.... Read more
Tenant
15th Dec 2019 (5 years ago)
Z Wellings
This is a great estate agent to deal with for lettings or purchase as we were doing Both. Ajay and the team are very professional and diligent. At one point the alarm was going off in the property and I had a call from one of the team who went to check it for me. If there was a negative the only one I can think of is the fees are a little high.... Read more
Seller
30th Nov 2019 (5 years ago)
J Robinson
I have used Kingswood as a rental agent for many years, its refreshing to see a company and team have such pride in delivering quality customer service. The passion and ownership of the original team has helped develop a successful culture as the business has grown and been able to deliver increasingly specialised services. It was great to see the 'Repairs' added as a bespoke service (they have been really helpful recently, really professional). I am currently thinking of buying another rental property, when I do this will undoubtedly be managed by Kingswood as its just one less thing to worry about - they really are a safe pair of hands! James - Lytham.... Read more
Landlord
25th Nov 2019 (5 years ago)
C Finders
Great company found me tenants very quickly very professional ...indeed will definitely use them again...had some doubts to who to use but they appear to be dominating the market place Stephen is brilliant ...thanks... Read more
Landlord
22nd Nov 2019 (5 years ago)
D Lee
First time I have used Kingswood Estate Agents. From my first meeting with Ajay I found him to be very professional, positive and sincere. Always courteous and polite when you speak to anyone at their office also Managed to lease out some large commercial premises on my behalf. Fees were very competitive and at every juncture have been amazingly helpful. Highly recommend this estate agents.... Read more
Landlord
14th Nov 2019 (5 years ago)
T Grant
Would highly recommend, Louise was very helpful when me and my girlfriend were searching for lettings. Everything went very smoothly.... Read more
4th Nov 2019 (5 years ago)
A Binning
I went to Preston with my son to find a place to stay while he was at uni. Louise what amazing from start to moving in. I have no problem recommending this estate agents. Very professional, helpful and remove the stress from a very stressful situation. Thanks Louise... Read more
Tenant
4th Nov 2019 (5 years ago)
N Scott
Honestly if I could give it a zero I would can't get hold of anyone there's always a problem with the property I've moved into really if I'd known I wouldn't of bothered taking the property they aren't helpful at all... Read more
Tenant
1st Nov 2019 (5 years ago)
Saj170673
What can I say . From start to finish offered a professional service . Sorted out issues re marketing the property brilliantly to getting tenants in and vetting them . Definitely recommended .... Read more
Landlord
30th Oct 2019 (5 years ago)
P Anthony
I don't really bother leaving reviews but in this case it's a must. Chris Molyneux the sale manager at the Fulwood branch when the extra mile in selling my house, he had three that's right three buyers all with cash but all messed around. But finally found a genuine buyer. Champagne on its way. Thanks Chris... Read more
Seller
30th Oct 2019 (5 years ago)
D Patel
A quality service provided by Stephen and the team!! Very prompt on finding quality tenants and getting my house occupied. Always helpful and acts fast as possible to solve any potential problems. From a landlord perspective I would definitely recommend their services and especially working with Stephen!... Read more
Landlord
22nd Oct 2019 (5 years ago)
J Day
Was a pleasant experience dealing with Kingswood.
Initially we met Louise Linford, this was during our viewing and she was really personable and we were surprised when she told us she didn't normally conduct viewings! From there, Samantha and Jordan have taken me speedily through the admin process and with regular contact, kept me updated with the progress of my application.... Read more
14th Oct 2019 (5 years ago)
J Haigh

Worst company I've ever dealt with. I am a student at the University so we went there for student housing
From the very start they asked us for information several times, despite us having already filled out the paperwork. Then hen we finally moved into the house (2 months after we were supposed to, due to "maintenance work") the property was in horrible condition. There were stains all over the place, random items from the previous tenants in drawers sucg as socks and even a Stanley knife. Not sure what exactly this "maintenance work" was
Whilst at the property we had several problems ranging from the roof leaking to the boiler not working, all of which were reported, but, like our paperwork, our complaints, seemingly vanished.
When we finally moved out of the property we were shocked to be handed bills for electricity and gas, despite our contract supposedly covering the utilities. We have also not received our deposits back, and have had a further bill for the "condition of the property", depiate the property being in no worse condition than we received it in... There's more and much worsebut I can't fit it on here... Read more
Tenant
11th Oct 2019 (5 years ago)
C Stones
Ajay dealt with us moving from 1 property of Kingswood. He dealt with everything professionally and promptly. Can’t fault him whatsoever. Stayed with Kingswood in our new property due to the ease and previous good experience showed from the company.... Read more
Tenant
12th Sep 2019 (5 years ago)
L Miller
Would happily recommend kingswood to any friend or family, especially after dealing with Stephen in the lettings department.... Read more
Landlord
5th Aug 2019 (5 years ago)
J King
Stephen was a pleasure to deal with and went that extra mile when needed for a 2nd viewing. Would highly recommend Kingswood.... Read more
5th Aug 2019 (5 years ago)
J Andrews
We just finished moving into a house managed by Kingswood, and we have had a perfect check in. They are very responsive, friendly and understanding. We cannot fault anything they have done so far, and really appreciate the effort they have gone through to fix the small things at the property that inevitably gets picked up once moving in.... Read more
Tenant
1st Aug 2019 (5 years ago)
S HD
Excellent Service, Easy to Contact & fair prices across properties! Would recommend to all!... Read more
1st Aug 2019 (5 years ago)
T F
Sam H was really friendly and helpful, all documents checked really quick and we are really enjoying the apartment we let. Thank you?... Read more
Landlord
30th Jul 2019 (5 years ago)
B G

If I could give a 0 star I would. What ever you do, do not sign a contact with this agency. They don't care at all about you. They wouldn't even give us a microwave for a "fully furnished" house. Horrible condition. They never fix anything, even when you sitting in your room freezing in winter with no heating, they still don't care. Tried to get out my contact after saying I could get out with a student taking over my contract. Found someone and apparently "they didn't count". What the hell? Cold water. No heating. Broken washing and dryer. A old musty soiled mattress. I've had the worst experience with this agency! On a couple of occasions I had agents walking into my room without any notice when I have been getting changed or in bed, knocking, while they are already walking in, to show people the house. On top of this they would not let me move to another one of there accommodations when I even offered to pay more after I was bullied and assaulted by one house mate. They did not care. WHAT EVER YOU DO, DO NOT SIGN WITH THIS AGENCY!... Read more
Tenant
28th Jun 2019 (5 years ago)
B Consultation
Samantha is our contact at Kingswood and she has been very helpful. I have no concerns at present.... Read more
23rd May 2019 (5 years ago)
??
Worrying when you need to get your own staff to leave 5 star reviews!!! Samantha Hodgins ............ Read more
22nd May 2019 (5 years ago)
M Hos
Very good service, nice and very helpful people.... Read more
20th May 2019 (5 years ago)
E Clean
I have worked alongside Kingswood for a number of years,,often with Aj who is fantastic,The company itself has never let me down and I have a brilliant working relationship with!
Great to deal with,Highly recommended!
Mark Nuttall
Easy Clean... Read more
8th May 2019 (5 years ago)
N nae36
Deborah was very good, patient and accommodating. If other people in Kingswood, Fulwood, are as good, I'd have given feedback of 5 stars. A sincere feedback, people in Kingswood, Fulwood, should improve their intra-office communications.... Read more
8th May 2019 (5 years ago)
E wilson
i have dealt with kingswood again for the 2nd time in 6 months due helping a friend find a place to rent. Ajay was my main point on contact and again his service, fast replies and help showing the properties were great. my friend is really happy but more so am i because i recommended this company and Ajay. well done again thanks.... Read more
7th May 2019 (5 years ago)
D Walsh
I have rented from Kingswood for 2 years now and have always dealt with Ajay. He is very helpful, understanding and deals with any issue quickly.... Read more
Tenant
7th May 2019 (5 years ago)
A Arapai
Kingswood a good agent. Ajay always helping as much as possible and fast with replies. He is very good with communications and getting things arranged.
I have been a tenant for over 2.5 years and everything with them is good. Thank you... Read more
Tenant
7th May 2019 (5 years ago)
L Thomas
Great staff, Ajay has been very informative, with quick responses from the first enquiry and nothing seems to much trouble.... Read more
1st May 2019 (5 years ago)
M Woodman
Worst company I have ever used, take all the money and rip you off... Read more
27th Apr 2019 (5 years ago)
Gail
Recently rented a property, Samantha Hodgins was brilliant from start to finish, always on hand to help & advise, she really helped take the stress off moving into a new property. 5* Thank you.... Read more
Tenant
16th Apr 2019 (5 years ago)
L Cameron
Totally unprofessional sales team, ridiculous fees and poor attitude over the phone and in person.... Read more
8th Apr 2019 (5 years ago)
L ORM
Recently dealt with Ajay to rent an apartment, fantastic experience from start to finish. Ajay was quick to respond to any of my queries, would recommend to anyone!.... Read more
Tenant
4th Apr 2019 (5 years ago)
L Richards
Kingswood were great no fuss letting agents. The only problem we encountered during our tenancy was a difficulty getting a door fixed. Although we quickly got hold of the landlord and this was resolved. They offered really good advice and support at various times that they really didn't need to provide. I've used alot of agents over the years and these are in my top two. Every agent I encountered went above and beyond thank you kingswood.... Read more
Tenant
23rd Mar 2019 (5 years ago)
J Kolliari
Dealt with Louise Satterthwaite at Kingswood Lettings whilst looking to rent in Preston. She was excellent when showing us around potential properties. Louise arranged multiple viewings for us and was very flexible with timings. We are very grateful for all her efforts.... Read more
Tenant
1st Mar 2019 (5 years ago)
K Hallam
Excellent service from Kingswood Properties in Fullwood, in particular Ajay Patel for remembering a long term request and managing to sort the details of a rental situation.... ably assisted by Samantha Hodgins. Bouquets all round. Thank you.
Keith Hallam.... Read more
Landlord
27th Feb 2019 (5 years ago)
M Tariq
Excellent service and fast communication. they really helped with my property questions. i would recommend this company . A*... Read more
12th Feb 2019 (5 years ago)
A Elsender
Terrible service. Quick to take moment, but no support when there are genuine issues with the flat and then had the audacity to charge additional cleaning fees (on top of standard cleaning fees) even though the flat was in the same standard as the time of moving in.... Read more
Tenant
5th Feb 2019 (6 years ago)
T Hughes
Absolute shambles of a firm they take your money for credit checks with landlords then do it all in house real estate agents use a third party companie avoid at all cost... Read more
Landlord
18th Dec 2018 (6 years ago)
H Davis
Avoid at all cost they landlord and tennant rather be on the streets than deal with these people... Read more
18th Dec 2018 (6 years ago)
I Ringing
We’re do I start with this company firstly one of the estate agents asked me how do I like my eggs in the mornin which I found offensive and rude ‘ secondly I asked for a new cooker they sent me a pizza for my tea and said that will have to do you a week and thirdly I told them my toilet didn’t work and they told me to wee in the bush outside my house this company needs avoiding at all cost .... signing off Isabell ringing... Read more
18th Dec 2018 (6 years ago)
R Lee
Terrible service avoid at all cost... Read more
18th Dec 2018 (6 years ago)
A Thomas
Thank you Kingswood for your very prompt and efficient service in housing me on very short notice.... Read more
Tenant
18th Dec 2018 (6 years ago)
P Services
Couldn't get my flat on let for months with other agents. Kingswood had it let within a week of passing it to them. Very impressed!... Read more
Landlord
17th Dec 2018 (6 years ago)
S Asong
I half been trying to sell my House and no one will ring me back as they could not understand my accent. I have been ringing for some days now to be told some one will ring me back. Very disappointing and a employee was veeddy rude to my wife.... Read more
Seller
17th Dec 2018 (6 years ago)
J Curwin
Good agency. Helped me get my house within the time limit I had. Thanks Stephen... Read more
Buyer
17th Dec 2018 (6 years ago)
J Gardner
Terrible company , no professionalism whatsoever. They will not return calls and if you have the misfortune of letting a property forget about your deposit. They will use every excuse in the book to refuse it. Poor!!... Read more
Landlord
17th Dec 2018 (6 years ago)
L BOOTE
Awful company, no customer service at all. They will never repay your bond. We left the house immaculate and was refused the bond. Avoid like the plague!!... Read more
17th Dec 2018 (6 years ago)
N Mcewan

Wish there was a zero star rating for this estate agents. I rented a house originally from garside waddingham and had absolutely no problems on their behalf until they sold their company to kingswood since then we had nothing but problems. First of all the burglar alarm had a fault and at one point was going off every twenty minutes inside the house, over a year after this happening on repeat occasions did kingswood have somebody come round and have a look by this point we’d had somebody come round out of our own pocket to fix it.
The house next door had a rat infestation and at one point in the middle of the night a rat had got into the house, we phoned kingswood the next day only to be told to ring the council and they will deal with it, we had three children one being only a few weeks old and had to pay for the whole house to be deep cleaned to prevent any spreading of disease to the children. We had to wait three weeks for the council to come out and kingswood in the meantime kept palming us off, we ended up ringing a private pest control at a cost of £60 each time they visited which was at least 6 times to get on top of the problem. Still to this day the house has continued to have a problem with vermin.
We called kingswood early in the morning when the boiler broke to try and have it fixed as we had no heating or hot water. I was told on the phone it may be a problem with the pressure and to ‘do it myself’ as I was home alone with three young children, my partner was at work and the boiler was up in the attic and also didn’t have any idea on how to fix it I told them it wasn’t possible. They then told me as a grown woman I should know these things and would charge me to send someone out seen as I couldn’t do it myself. The boiler also broke again more recently and we called them straight away they said it would be later on at night it would be fixed and to go and find somewhere warm in the meantime. The plumber eventually turned up and ‘fixed’ the problem by removing the electric valve and stuffing a piece of tissue down a pipe. He then told us we would have heating but no hot water, I proceeded to tell him we needed hot water to be able to wash and sterilise the babies bottles, he told us we’d have to wait three days. A few hours later the quick fix he did caused the boiler to overflow and flood into the bathroom staining the walls and floors, when we called he told us to switch the boiler off immediately before it got into the electric. Kingswood were more than happy to leave a family of five with no heating, hot water and possibly no electric. We had to spend the next three nights of no fault of our own in a hotel with absolutely no offer to help with the costs on their behalf.
Our car was broken into whilst living at the property and we had never complained about the security of the house even with the broken burglar alarm but due to the circumstances we had asked for the side door to be replaced as it was wooden and had rotten away and was easily accessible for any intruders. The door has still to this day never been fixed.
The sink broke we had this fixed ourselves as it took too long for a reply on their side.
We lived in the property for three years, payed thousands in improvements on the house, hired a gardener to keep the outside clean and constantly had comments on how much we had improved the house and how happy the landlords was with us a tenants. When it came to leaving the house we ensured the house was left to a better standard when we arrived. The property inspector Amar emailed us stating we would not receive our deposit back unless a very long and very ridiculous list was amended. The list included things such as cleaning leaves up in the garden. He wanted the house back to the original state we found it in but would not let us replace the £2000 carpet we had put in back to the paper thin carpet that was originally there.
Avoid at all costs they are happy to take money off you but are no help when you need them. Nothing but money grabbers... Read more
Tenant
17th Dec 2018 (6 years ago)
J Maxwell
Absolute nightmare avoid at all cost try to get money out of the landlords for checks when are all done in house real estate agents use third party’s all they are after is your money both tenant and landlord. The tradesmen they send round to do the jobs do a dangerous job if I could give them a zero star rating I would.... Read more
17th Dec 2018 (6 years ago)
S Patel
Fantastic service, always kept me informed and very professional.... Read more
13th Dec 2018 (6 years ago)
Z Jackson
I highly recommend Kingswood! I recently used them to sell my property and from start to finish I couldn’t ask for a better service. My flat was on the market for two days, went to a closing date and I got more than home report value. Excellent team who all went above and beyond!... Read more
Seller
13th Dec 2018 (6 years ago)
D Morris
Kingswood have been excellent in both renting and selling properties for me. They actively seek buyers or renters, rather than just advertising and sitting back and waiting for someone to come along. They are great at communicating and always return calls or respond to emails quickly. Throughout the sales process Deborah chased solicitors and kept the whole sales process moving, reducing stress levels for me. Stephen is excellent at communicating and even gave up his own time to secure a rental for my flat. I highly recommend Kingswood for letting and sales as they are highly professional and efficient.... Read more
Seller
13th Dec 2018 (6 years ago)
J G
My wife and I have lived in a property managed by Kingswood for a few years now. Stephen Kellett is our property manager. We've had a great experience with them in general and particularly with Stephen. He has been very responsive to us and from a landlord perspective he does a very good job.... Read more
Tenant
13th Dec 2018 (6 years ago)
J Duffy-Price
Excellent service. We have dealt with kingswood whilst marketing several of our properties generally dealing with Joe Bartlett. From the initial approach through to the resultant let both Joe and the Kingswood staff have performed brilliantly ensuring a speedy let and helping to ensure a hassle free journey through the letting process.... Read more
Landlord
10th Dec 2018 (6 years ago)
R siswiyati
Helpful by Mohammed khansab... Read more
30th Nov 2018 (6 years ago)
S Hussain
Fantastic service from Kingswood, had the pleasure of dealing with Louise who was very helpful and kept me updated all the way. She found a tenant within a week. Five star service... Read more
Landlord
17th Nov 2018 (6 years ago)
W Ahmed
Had the pleasure of having Joe Bartlett for my agent. worked quick and helped me figure out everything i needed to know since its my first letting in the country. Remains helpful today even after the sale. Recommended definitely.... Read more
Landlord
26th Oct 2018 (6 years ago)
W D
I had just moved to Preston from London and needed a place to rent. Struggling with finding a place we called Kingswood, Joe Bartlett kindly assisted and found in no time the perfect place. Joe was so friendly, and was extremely helpful in sorting out all documents and requirements quite quickly as the time frame we had to move our things from London to Preston was quite small. Thanks to Joe's efficient work and speediness we were able to move in to an amazing apartment just in time!
Thank you Joe for everything you've done and being absolutely helpful. and thank you Shoayb for helping with everything as well! Best letting agency!... Read more
Tenant
16th Oct 2018 (6 years ago)
J KOO
Very offical, trustful and kind, lastly well informed with regards to all premises introduced.
Agent Muhammed Khansab is highly recommended.... Read more
3rd Oct 2018 (6 years ago)
D Bradshaw
Just like to say a big thank you to Kingswood especially Joe. We took the decision to become first time landlords, Joe was very professional and helpful throughout and lovely tenants were found within a week. Would highly recommend Kingswood, very impressed with the service we received, swift, efficient, friendly and virtually stress free.... Read more
Landlord
2nd Oct 2018 (6 years ago)
M Seed
Joe has been proactive, organised and ensured quality service throughout.... Read more
27th Sep 2018 (6 years ago)
S Singh
Staff do not get back to you they are not bothered.... Read more
22nd Sep 2018 (6 years ago)
H Ashworth
Spoke to Shoyab who had a good understanding of the property market and requirements. Nice to see there's still an agent that takes time out to speak to me and give me their professional opinions without the hard sell. Thank you, very useful information. I'll be sure contact you soon. Henry.... Read more
20th Sep 2018 (6 years ago)
T Parry
An opportunity for me to thank Kingswood for the excellent work they have done for me in the past two and a half years. They successfully marketed my house and found good tenants quickly. The members of staff are very friendly, in particular stephen and ajay, who are always helpful and ready to give good, independent advice. All in all I would highly recommend Kingswood for letting or selling your property.... Read more
Landlord
19th Sep 2018 (6 years ago)
S Khan

I recently found a property to let with Kingswood whilst under pressure to move home with my family by a certain date, which gave us only a few days to sort something out.
I had the pleasure of speaking with Ajay, who is their Business Development Manager, and explained our situation. In normal circumstances it could take several weeks to get things sorted. However, on this occasion, Ajay helped us to get the house contractually secured and keys handed over within 3 days! In addition to this, he has introduced me to his colleagues who are helping me with some other property related matters.
I would highly recommend Kingswood to anyone who is looking for a property to rent or buy. They are a decent bunch, who have been around for over 15 years now. Their branch in Fulwood is without doubt the best you will find in Preston, which is very nicely designed.
I would like to wish them continued success and growth whilst sincerely thanking them for their help when I needed it the most. Thank you!!!... Read more
Tenant
19th Sep 2018 (6 years ago)
S Brown
A friend of mine has used their services... And from what I have seen and from what she has told me, this is the worst letting agency in all of Preston. I have heard stories about other agencies like North West Homes and was wondering if it could get any worse. Yes, it can!
Honestly, to have the audacity to not fulfil the very duties they are obliged to by English Land Law and to be as rude as I have ever seen a costumer service be... Is unacceptable!... Read more
15th Sep 2018 (6 years ago)
T gibs
kingswood helped me out when i needed some where fast.... Read more
11th Sep 2018 (6 years ago)
C selby
fliss in repairs team has been great. phones me back after my email about a roof leak, arranged tradesman, informed the landlord so my issue was dealt with. good to know that when I have an issue Kingswood and the staff react fast and making sure I the issue was resolved thanks.... Read more
Tenant
10th Sep 2018 (6 years ago)
M Gradden
I have never left a review up about anything before in my life... baring that in mind I would recommend ANYONE looking for a property to find an alternative estate agent.
Words can not even start to describe how awful this company is in regards to the way it treats naive university students looking to rent their first property, the parents of students, the way in which they communicate with each other, the way they don’t even attempt to resolve any issues people have... need I go on.
Please if you take anything from this highly negative review let it be the fact that you should NEVER even consider putting yourself through having to rely on these people to look after you and your home.... Read more
Tenant
1st Sep 2018 (6 years ago)
O Ismail
Terrible experience. Most abysmal estate agency in the North West. Stay away.... Read more
27th Jul 2018 (6 years ago)
T Review

If you're at university like I was I suggest going somewhere else.
Our oven was broken for 2 months, with promises to fix almost every day, the house was gross when we moved in with a mattress stained with urine, so my roommate bought a new mattress and left it there, they charged us after leaving to remove that mattress ( even though we had left them a brand new one)
Took almost 6 months to get our deposit back and they charged us for absurd things, such as a deep clean of the oven, which was disgusting when we moved in and in a much better state when we left.
Definitely go Somewhere else if you're a student and need the money back after they will grab what they can.
To the reply underneath :
We signed it, we needed somewhere to live we understand that, doesn't mean you charge us after that year to take out the exact same stuff you left us with that you also identified as 'clean' we didn't complain until you took money off us for your mess.
I have friends still at uni, complaining after their year and having money not returned... Read more
Tenant
6th Jul 2018 (6 years ago)
T head
Awful rip off merchant with a sweet smile and nice suit- beware... Read more
14th Jun 2018 (6 years ago)
A Abdillah
I've never experienced this much difficulty in trying to arrange an appointment to view a property on sale. I've been trying for over a month now to view a property and I always get told someone will contact you but no one does. Really poor customer service and apologies. Worse experience I've ever had and can't be bothered with that property anymore even thought it was a contender.... Read more
11th Apr 2018 (6 years ago)
A Begaj
I don't usually write reviews but I took some of my time to write about this disgusting money grabbing agency. Unreliable, expensive and somehow they come up with fees for literally everything: Fee to get a reference if you want to move out, fee to move out (yes watch that on the contract!!!), extortionate administration fees when moving in, unhelpful if you have a problem (such as mould growing on all corners of your bed and the skylight letting rain in when you sleep. I had to move out as soon as I could of the property. I would recommend anyone to stay away from this agency.... Read more
Tenant
7th Mar 2018 (6 years ago)
P young
Disturbing service, rented a place from them and ended up with no hot water for 4 months, dangerous electricts in the living room, literal sewage flowing into the second bedroom. Ignored and refused to fix these problems, wouldn't let us get out of the contract until the landlord they were letting for was finally shown the state of the flat after keeping him in the dark all those months. They even ignored housing standards and the council.
Made us live in an actual squat essentially for months then had the audacity to try and charge us on the way out for maintenance as if we couldn't be taking legal action with them right now!... Read more
Tenant
5th Feb 2018 (7 years ago)
G Mahankali
Happy with services offered the kingswood employees Ammar and Ajay.... Read more
3rd Feb 2018 (7 years ago)
D Slater
I've just got myself a 2 bed terrace house with this letting agents, I have been dealing with this property with Joe Bartlett (very helpful) in which he has promised me of new gas central heating in it, in which is excellent news. So waiting on confirmation of everything is sorted so I can put the deposit etc on within the start of Feb to collect keys. I'm very hopeful of this new start for me in this house.... Read more
Landlord
24th Jan 2018 (7 years ago)
D dawson
Promise the earth and don't deliver, would even say they are experts at fobbing you off. Dealt with on several occasions a truly awful experience and they don't seem to give a damn. Don't know who wrote the good reviews can only guess it was there own employees. My advice give them a wide birth and go elsewhere.... Read more
24th Dec 2017 (7 years ago)
S Paul
I would give this agency minus 100 star if there were an option. They don't have any sense of responsibility. We are spending last 1 week in freezing cold weather without warm water as they are not repairing the boiler.They do not even have the courtesy to inform us when the repair will take place. Avoid kingswood at all cost.... Read more
Tenant
1st Dec 2017 (7 years ago)
P Dey
they are most unhelpful and unprofessional agents. our boiler stopped working 6days back and we kept calling the office 5-6 times everyday but still now the boiler is not repaired. they keep lying to us that a plumber is coming everyday but no one arrives for the repair. We are spending our days in freezing cold without any warm water in winter months. Avoid this agency at all costs.... Read more
Tenant
1st Dec 2017 (7 years ago)
C Manning
In the interest of honesty I'll start by explaining that I used to work for the company and had three very happy years there. I have also had Kingswood manage my rental properties well before, during and after my time at the company.
My latest experience came in the form of what was supposed to be a simple relet which turned sour when the newly installed tenant upped and left without warning just days into the agreement. Thankfully, Joe was on hand to keep me fully informed - apologising even though there was no blame attached to him - to the point where yesterday a new tenant moved in at full rent.
I've come across some proper shady characters during my time in property but I'm pleased to say Joe is one of the best agent she I've worked with.
I appreciate the management team there for my time with them, and think they've chosen well when it comes to Joe.... Read more
Landlord
22nd Nov 2017 (7 years ago)
H robinson
Our agent Joe Bartlett was fantastic very reassuring with us about the property no pressure from him. Joe knew we wanted the property and did all he could to help us to secure it. Very friendly and very professional.... Read more
18th Nov 2017 (7 years ago)
S P
Joe Bartlett was very good at renting out our property and worked to achieve this under very short notice. Kept me well informed during all stages from start to finish. I wouldn't hesitate to recommend his services to anyone. He is an asset to the company. Thanks... Read more
Landlord
31st Oct 2017 (7 years ago)
I Kareem
These guys are the absolute worst! Even before I moved into the property I was having problems with them. The first week into my tenancy I received a call from them to ask if I wanted to renew my tenancy. Then after I renew my six month contract they tell me that they are increasing the rent. Knowing my rights as a tenant I knew that they needed to give me a months notice before increasing the rent so I said so. They kept on calling me every week to ask if I had found somewhere yet.After I moved out I found that that they did not actually increase the rent which leads me to wonder it they had a problem with me or my skin colour. Also ridiculous charges like contract renewal fee and check out fee when you're moving out! I would advice anyone to stay away from them especially international students as they use your lack of knowledge to take advantage of you.... Read more
Tenant
24th Oct 2017 (7 years ago)
J Hodgkinson
As a first time renter the help I have received has been great. Joe Bartlett has been very helpful... Read more
Tenant
23rd Oct 2017 (7 years ago)
I Patel
I use Kingswood for a number of transactions over the years. I have been a client for years and haven't found any issues with them! Mainly deal with Aj who is very approachable and always available to give good advice. Would definitely recommend!... Read more
19th Oct 2017 (7 years ago)
M Sumner
I used Kingswood for a number of years to manage the rental of my property. They failed to properly audit the condition and contents of the property between tenants on numerous occasions, missing issues such as broken windows, disappeared and damaged furniture, badly stained carpets and damage to woodwork. On one occasion they attempted to use the DPS Dispute Resolution Service to make a tenant pay for some damage, but didn't fill out the paperwork correctly and so failed. These are just examples of the issues I've had with Kingswood. They often ignore emails so you have to chase them repeatedly sometimes for months to resolve issues. Multiple tenants also complained to me about Kingswood ignoring their issues and speaking to them derogatively - which Kingswood deny.... Read more
Landlord
10th Oct 2017 (7 years ago)
Y Sarwar
Awesome experience with Kingswoods! Tracy Sampson at the Fulwood branch did a fantastic job at handling and completing the sale. Kept me up to date at all times, Tracy is a very hard and efficient worker.... Read more
Seller
7th Oct 2017 (7 years ago)
C Conlon
Since moving up north a couple of years ago, some of our only bad experiences have been trying to find a property to rent as agents that we came across were extremely abrupt and unhelpful. After an unforeseen circumstance caused our recent mortgage to fall through, we dreaded having to go through the same process of finding another rental property, especially with 3 young kids. Joe Bartlett was our answered prayer! We called in the morning, he was friendly and helpful and assured us that he would find us something asap and secured the viewings for that same afternoon. A few hours later we were feeling completely the opposite to what we had that morning and had signed the rental agreement to a lovely home. Joe is efficient and really understands his clients needs, a true asset to Kingswood! Thank you Joe :)... Read more
Tenant
23rd Sep 2017 (7 years ago)
K S
Have been using Kingswood estate agents for years now. Excellent service. Especially Joe Bartlett, very hard working and very helpful. Thanks again.... Read more
20th Sep 2017 (7 years ago)
M Smithson
Not good... Read more
14th Sep 2017 (7 years ago)
J M
Excellent services by Joe Bartlett. I have had lots of experience in letting a property but have never seen anyone as hard working as him. He has put lots of effort and support in helping me to find a property. His continuous communications have exceeded my personal expectations. Joe was very enthusiastic, tireless and competent to help me find a property I was looking for.
The team is very friendly and approachable. When I was at their office, they were all polite and very interested in helping me as their costumer.
I highly recommend to visit Kingswood Properties Agency in Preston. I am sure you will be surprised by the personalised services they provide. They are working very hard to achieve their excellence and monitor the quality of their services.
Best Wishes to Joe and their hard working team.... Read more
31st Aug 2017 (7 years ago)
S Bradshaw
Kingswood are a professional and competent letting agency. Providing thorough documnetation for all matters - making the process of moving in no hassle atall!
Joe our agent was very good and ensured that the moved was completed quickly and to a very high standard. Would recommend to anyone!... Read more
Tenant
30th Aug 2017 (7 years ago)
S Allen
We have been delighted with the full management service we have received from Kingswood and would not hesitate to recommend them to other landlords. They are a smaller firm than other Estate agents, and so are able to offer personalised service.
They have provided regular appropriate contact in relation to any necessary repairs to the property. I have found them thoroughly trustworthy
Kingswood provide a personal, professional service to Landlords. The best we have used so far, highly recommend them.... Read more
Landlord
12th Jun 2017 (7 years ago)
A team
having looked at agents in Preston, we chose Kingswood for their knowledge and professionalism. We have sold and let out our properties through kingswood for the past 2 years and the found the service and advice to be exceptional from both sales and lettings team. All aspects were carried out diligently, thoroughly and professionally. We found kingswood to be personal, friendly and competitive. Would highly recommend kingswood to other vendors & landlords.... Read more
Seller
11th Jun 2017 (7 years ago)
R Barkauskatie
Very professional agency! Had very positive moving experience , nothing was too much to ask . Guys go extra mile to help. HIGHLY RECOMMENDED !! Fantastic service, wonderfull people !... Read more
8th Jun 2017 (7 years ago)
A Rebbah
I come from a different country. My first time in the UK. These guys at Kingswood welcomed me like they were family. They found me a perfect property in no time and within days I was able to moved in. All there fees are reasonable, in fact they were the were one of the lowest I came across. There service is outstanding and are always happy to help. In terms of management they are very quick to deal with issues. I recommend anyone who is from abroad or even the UK to use Kingswood. They all seem like very genuine agents. I most definitely recommend these guys.... Read more
Tenant
31st May 2017 (7 years ago)
L Marsden
Me and my partner have has some awful experiences with letting agents in the past and were close to giving up hope with the industry altogether! Until we rented a lovely property with the equally lovely people at Kingswood. The lettings process was straight forward, and we were very happy with the support and advice that they provided us with when it came to buying our first house. If we are to ever move from this home, Kingswood will be our first point of contact!... Read more
Tenant
31st May 2017 (7 years ago)
O Forbes-shaw
my dealings with this company have found the staff to be sexist to women and not interested with complaints... Read more
22nd May 2017 (7 years ago)
L Logan
Very professional service from Kingswood Properties. Good communication and realistic valuation given.... Read more
3rd Feb 2017 (8 years ago)
N patel
i was happy to go with kingswood to help me rent my house. within 1 week they sourced and vetted the tenant. arrange for removals of furniture which the previous tenant left behind. also they made the signing and communications easy via online. Ajay kept me in the know all throughout the process and i felt at ease with jis and kingswood approach.... Read more
Landlord
28th Jan 2017 (8 years ago)
V Soni
very helpful. made me feel happy with the concerns about selling due to the fact my old agent was no good. they sold my house within 4 weeks from taking it off the other agent that had it for 5 months advertised. thank you. kirk shepard is honest and hard working providing me with clear information and feedback all the way through the process.... Read more
Seller
19th Dec 2016 (8 years ago)
S Wilson
Cannot rate these guys highly enough for student accommodation! Highly professional, sorted us with a house within the same day, then responded to any maintenance issues within hours. Smooth processes, dealt mainly with the town centre office but was always made to feel welcome, we are delighted to be renting with Kingswood again this semester!... Read more
Tenant
27th Jul 2016 (8 years ago)
R Majid
I would stay away from these guys and deal with someone else with a bit of integrity, I paid these guys a deposit prior to viewing a property and when I asked for a refund they kept making excuses as to why they couldn't refund it back when it did not affect them in any way as they had not took the property of the market or suffered any loss.. why deal with someone who can do this to you for the sake of £200 from their perspective - obviously they don't care about you, just your money - you've been warned!... Read more
Tenant
26th Apr 2016 (8 years ago)