S afifi
Mark was an amazing agent, helped me find a great place quickly with ease!... Read more
Tenant
23rd Oct 2024 (13 weeks ago)
L Centellas
I had the pleasure of working with Mark and Priya both of whom ensured the rental process was extremely efficient due to their professionalism and attention to detail throughout. I would highly recommend and look forward to working with them both again.... Read more
Tenant
3rd Oct 2024 (15 weeks ago)
We worked wit Mark and He was very cooperative and helpful thanks for all... Read more
Tenant
19th Sep 2024 (17 weeks ago)
P Vogel
Mark Johnson has provided top service, fulfilling my demand for visit of an apartment late in the day and being very open about the apartment status.... Read more
3rd Sep 2024 (20 weeks ago)
A aloraifan
They are very helpful with any concerns I had with the flat and they were very easy and pleasant to work with especially, Mark.... Read more
3rd Sep 2024 (20 weeks ago)
S Vlv
Really enjoyed working with Kim and the team on the acquisition of 4 flats in Green Park. Kim has been super helpful and always available to help us during the whole acquisition. Really looking forward to working with Knight Frank again!... Read more
Buyer
5th Jun 2024 (7 mo. ago)
J Mason
Alastair and the team are some of the best in the business with fantastic knowledge of Mayfair, a deep understanding of the market, and complete dedication to their clients. They are truly 'best-in-class'.... Read more
30th May 2024 (7 mo. ago)
Y Bayoud
Rosie, Olivia and Sian were all extremely helpful and responsive while helping me secure my property. Thank you so much!... Read more
9th Jan 2024 (1 year ago)
J rivers
I can't stand this company. They send me spam mail to my address and call it an invitation. I'm guessing if you give them your details, they will spamming you with letters too. And don't reply to my review and tell me I should REQUEST TO BE REMOVED FROM A MAILING LIST I HAVE NEVER SIGNED UP FOR! It's cheap and desperate, and frankly rude. I get tonnes of spam mail from companies like this and it's time consuming for me to chase after each and every one of them.
I have emailed and called many times to be removed but they still send spam mail.... Read more
20th Jun 2023 (1 year ago)
S Gupta
Great experience renting a property with Knight Frank. I got an amazing property exactly where I wanted (thanks to my super helpful agent Mark Johnson). Knight Frank and Mark ensured a smooth signing of the contract and Mark went above and beyond by helping me throughout my property stay when I encountered some issues with the property. It was a lovely experience and if I am back I would definitely use their services again.... Read more
Tenant
3rd May 2023 (1 year ago)
C Kania
Had a great experience with Mark Johnson. The process was smooth and efficient and we love our apartment.... Read more
27th Apr 2023 (1 year ago)
Peter
KnightFrank constantly spams our building with unsolicited/not requested mail, trying to get customers to sell via them. It’s very unprofessional and cringe for a business that establishes itself as a luxury estate agent. Stop sending us mail, we don’t want it.... Read more
8th Mar 2023 (1 year ago)
M Cliff
We have just used Knight Frank’s Mayfair office to sell a residential building in Saint James. George Simpson led the sales process and was highly professional throughout. This was a complicated transaction involving three duplex apartments combined with a corporate element. George worked hard in communicating difficult concepts between buyer, seller and the legal teams and certainly helped facilitate the transaction. The overall process was led by Simon Burgoyne, who had been involved with the project for over a number of years, and his depth of knowledge certainly helped the process. I would have no hesitation in recommending Knight Frank, particularly if you end up with the dream team of Simon and George working on a transaction.... Read more
Seller
8th Mar 2023 (1 year ago)
Y y
My landlord asked Knight Frank Mayfair's office to manage her property. Rosie has been super professional and efficient in helping us sort out all the documents and arranging all the work needed before checking in. Without her, I would not have been able to move in this quickly, especially during a time when the London rental market is overwhelmingly busy and popular... Read more
Tenant
11th Oct 2022 (2 years ago)
S Rodriguez
We have just purchased a flat where George Simpson was the selling agent. George was incredibly professional, helpful and really nice to deal with but most importantly kept me regularly updated throughout the transaction and went above and beyond to solve any hurdle that arose. He had great contacts that we used on the surveying and legal front, who were willing and able to work at his pace and to his deadlines, whilst still providing clear and helpful advice. In short the transaction would not have happened in the timescale it did without George’s constant perseverance. I would definitely instruct him when I come to sell.... Read more
Buyer
20th Sep 2022 (2 years ago)
D Turner
I have worked with Simon on a number of occasions. Simon's knowledge and understanding of the complex Mayfair market and his approach to his work is exceptional.... Read more
19th Sep 2022 (2 years ago)
P Smith
Simon is very reliable, knowledgeable and a helpful agent. Glad I worked with him and can highly recommend this office. They have a great team in the office that know how to work well together and communicate clearly with buyers through the chain in stressful times.... Read more
14th Sep 2022 (2 years ago)
K Ward
We have used Knight Frank to find my next flat - I was in a very busy area and it really did not suit the purpose that I needed it too. Hindsight is sometimes 20/20.
Our letting agent, Rosie Waters has been completely helpful with adapting my Mum and I throughout this process. Once we found a flat, I immediately started the process to acquire it to ensure we did not lose it. Which was only supported through Rosie's hard work. This process was very much easier and stress-free - which are very important qualities to have in letting. Thank you so much guys.... Read more
Landlord
9th Sep 2022 (2 years ago)
N Shaw
Working at a family office, I have a lot of exposure to disposal agents in Central London. Simon Burgoyne's knowledge of Mayfair, transactional experience, combined with his work ethic & pragmatism sets him apart from others.
Simon is very solution driven and has an excellent way of communicating with people, he will talk to a person in the street in the same manner that he would talk to a CEO of multinational corporation. Simon has also mastered the rare art of achieving good a outcome for both sides of the negotiating table, even under hostile circumstances. I am always delighted when I know that he is involved, ahead of working on a transaction with him.... Read more
20th Jul 2022 (2 years ago)
D Raja
The Mayfair sales team were very impressive when I recently contacted them regarding some queries associated with the property purchasing process, times frames and associated costs. Friendly, knowledgable and very giving of their time it would be harder to find a more helpful estate agency. I would highly recommended them.... Read more
Buyer
11th May 2022 (2 years ago)
J Rubingh
Although I did not buy on this occasion I will definitely be using the Knight Frank Mayfair sales team when I do resume my search. They are a standout in the Mayfair market!... Read more
3rd May 2022 (2 years ago)
N Sandhu
As a Solicitor I deal with many estate and letting agents. From my experience I can say that the team at Knight Frank's Mayfair office is extremely professional, efficient and proactive. I highly recommend them.... Read more
19th Apr 2022 (2 years ago)
T hughes
Simon and his team are the best in business - an incredible experience from start to finish.... Read more
16th Apr 2022 (2 years ago)
R Greenstein
I’ve dealt with plenty of brokers and frankly was put off using them after so many bad experiences. Mark Johnson restored my faith in brokers as he genuinely understood my needs, was unbelievably honest which was so refreshing, and he communicated with me exactly how and when I wanted.
My search is on hold but I’ll 100% ask Mark to help again. I’ll likely solely use him as I have that much faith in him. Thank you!... Read more
18th Mar 2022 (2 years ago)
E Bezerra
The agent Rosie is very professional and understood our needs, helping us to find our new space very fast. Thank you!... Read more
19th Feb 2022 (2 years ago)
A Kapparova
Mark Johnson was very responsive and helpful!... Read more
7th Dec 2021 (3 years ago)
S Duron
Conducting a search for a flat from another country during a pandemic was an intimidating process. I was really grateful to connect with Mark Johnson who helped us through the process. Mark was responsive, personable, and clear in managing our expectations. Overall, he helped to make a frustrating experience become a rewarding one.... Read more
28th Oct 2021 (3 years ago)
C Clark
We worked with Mark Johnson who is exceptional: great listener, deep knowledge of the market, hard-working and always responsive. Highly recommended.... Read more
28th Oct 2021 (3 years ago)
J Webb
My sisters and I sold our flat in Mayfair through Knight Frank. They did an exceptional job. In particular, George Simpson negotiated an excellent price for us, and did an outstanding job keeping everyone on track to get the sale through before the June 2021 stamp duty deadline. George was always available, explained things clearly and directly, and was very professional at all times.
Before selling the flat, we rented it out, also through Knight Frank. The company also performed exceptionally in this role.
We'd like to thank the entire team who we worked with, and in particular: Jonathan Fieldman, Mandy Hodgkinson, Rahim Najak, and Rose Douglas, who were, in addition to George, all very reliable and professional and also extraordinarily helpful and friendly. Thank you very much!... Read more
Seller
21st Jul 2021 (3 years ago)
T Anaya
Cannot fault anything on the amazing and well trained and knowledgeable people working here. So impressed... Read more
6th Jul 2020 (4 years ago)
P Wong
Recently rent a flat with Knight Frank Mayfair. Andrew and his team were really responsive and helpful throughout the whole process. Was really smooth and efficient. Highly recommended!!!... Read more
Tenant
2nd Jul 2020 (4 years ago)
I Maruši?
Natalie Dordoy has been a wonderful property manager. She has been very efficient in helping me resolve any issues and repairs needed in the flat, and has been extremely reliable and thorough. Thank you, Natalie!... Read more
Tenant
10th Feb 2020 (4 years ago)
D Turner
I have worked on 2 transactions recently with the sales team. On both occasions the level of service was excellent. I would highly recommend the team.... Read more
9th Dec 2019 (5 years ago)
P Bruen
Very professional office managed by Rahim who has a “PhD” on the subject of Mayfair property . Conscientious , ethical and hard- working.... Read more
12th Nov 2019 (5 years ago)
R Drown
Rahim Najak and his lettings department in Mayfair are professional, courteous, helpful and with results that exceed expectations year after year.
Many thanks.... Read more
Landlord
6th Nov 2019 (5 years ago)
H FREE.GG
I have been renting with Knight Frank for a good few months now, Gemma Pugh & Natalie where extremely helpful in the entire process as it was my first experience renting a property in London.
They guided me through the entire process and went above and beyond to make sure I was comfortable.
Highly recommended service!... Read more
Tenant
21st May 2019 (5 years ago)
J Ward
Chelsea Whelan is extremely efficient, focussed and enthusiastic. Thanks to her efforts, a purchaser was found in under two weeks, exchange of contracts achieved in under four weeks and completion followed four weeks later. The whole sale process was seamless, quick and painless. Thank you Chelsea!... Read more
Seller
18th Apr 2019 (5 years ago)
E Aldersley
We’ve now bought our second property through Chelsea at Knight Frank on Mount Street. I must say this is the best experience I’ve had with any agent so far, she was always on time for viewings and stayed even if I was running late because of the London traffic, her knowledge of the area was second to none and the overall experience dealing with Chelsea was just outstanding! Highly recommend her to anyone looking to buy in Mayfair! She is a true credit to the team there. 5* from me!... Read more
Buyer
25th Mar 2019 (5 years ago)
S rhodes
What a friendly, helpful and cooperative group of people! I highly recommend this team.... Read more
8th Jan 2019 (6 years ago)
Henrik
Useless branch for maintenance after you rent an apartment. Avoid. Every broker has access to the same properties. Now they are holding back my entire deposit over £25,000 since end November, despite we only have an issue over £2,000 ????
If you scroll through 161 reviews you will see, that 126 are from people, who have done this single review only. Probably friends and family.
71 days is how long it took Knight Frank to arrange a plumber to repair my shower cabin, making it possible to feel like a human being. I hope all you other KF tenants out there are experiencing better response to your flat issues, than I do. Never again.... Read more
Tenant
2nd Jan 2019 (6 years ago)
M Jackson
A friendly office and a great team that are always happy to help.... Read more
7th Oct 2018 (6 years ago)
R Wilson
Brilliant team, amazing service, first class... Read more
5th Oct 2018 (6 years ago)
G Lacerda
Thank you so much for all your and your team effort to make it happen, Hannah! Superb!... Read more
3rd Oct 2018 (6 years ago)
G Freeman
I had a fantastic experience with Hannah. Thanks for being so helpful and efficient!... Read more
1st Oct 2018 (6 years ago)
M Clements
fantastic service!!!... Read more
27th Sep 2018 (6 years ago)
R (TaRhys)
Had a wonderful experience! The staff are very friendly and do everything they can to help you!! would highly recommend!... Read more
25th Sep 2018 (6 years ago)
S V
Great service all the way from Hannah. Thanks so much!!... Read more
11th Sep 2018 (6 years ago)
T Cairns
Very pleased, Great service, good information and willing to help all hours of the day.... Read more
2nd Sep 2018 (6 years ago)
Hadley
Fantastic service from start to finish. Gemma went above and beyond to find us an apartment in a tight spot after another agency accepted our offer and then cancelled with only 2 weeks until our move out date. Highly recommended.... Read more
Tenant
6th Aug 2018 (6 years ago)
J Whitfield
Jonny has been in touch with us over the last couple of years in regards to the sale of our flat. His knowledge of the area and the market is fantastic, he made the sale of our flat so easy, even though we had a very difficult buyer.... Read more
Seller
30th Jul 2018 (6 years ago)
L Shelby
Fantastic company, I have used Knight Frank to sell my properties in Bath and Edinburgh, they were brilliant but Mayfair have been the best. Very efficient, Jonny and Chelsea kept me updated the whole way through, couldn’t recommend enough.... Read more
Seller
27th Jun 2018 (6 years ago)
M Lawson
The team was extremely professional. Great industry knowledge and provided insightful and valuable advise on a potential buy.... Read more
Buyer
27th Jun 2018 (6 years ago)
J Mount
Always a pleasure dealing with Alastair and Simon, very professional and knowledgeable agents... Read more
30th May 2018 (6 years ago)
A LLewelyn
I dealt with Chelsea Whelan who was exceptionally responsive, helpful and proactive. I would recommend asking to deal with Chelsea when looking to buy.... Read more
Buyer
30th May 2018 (6 years ago)
F Delfim
Very professional team, worked really hard to find exactly what we wanted, and they did it!
Great service from the beginning until the end.... Read more
30th May 2018 (6 years ago)
K Natz
A massive thanks to Simon Burgoyne for all his help during my house hunting search. At times I’m sure I was a nightmare to deal with, but he handled my concerns in a very professional way.
I’ll know who to come to for my next purchase and sale.
Kaz Natalee... Read more
Seller
23rd May 2018 (6 years ago)
P OMuircheartaigh
Hannah Norton is an outstanding agent. She listens to your needs and leverages your time only showing what truly matches your request for lettings. Hannah has a great personality, is very knowledgeable of Mayfair and Shepherd Market. I am so pleased with my new flat. I can not thank her enough for her genius and experience!... Read more
Landlord
21st May 2018 (6 years ago)
G Holliday
I couldn't have asked for a more capable team in my search for a property. My KF contact was incredibly knowledgeable about the area, and was able to offer me advice on issues I had not considered before. I would be glad to recommend them to anyone.... Read more
27th Apr 2018 (6 years ago)
J Chan
Hannah was very helpful and professional with my recent rental search.... Read more
Tenant
27th Apr 2018 (6 years ago)
M Thomas
Excellent team in Lettings, thank you Gemma for your help in finding my new home.... Read more
Landlord
27th Apr 2018 (6 years ago)
H Medlar
I did not end up selling in Mayfair in the end, but the service I received from Jonny Fieldman was absolutely fantastic. He was on time to our appointment (which none of the others were) and his knowledge of the area is second to none. When I do decide to sell, I know who to go to.... Read more
Seller
27th Apr 2018 (6 years ago)
H White
Outstanding service! I have been buying and selling through Knight Frank for some years now and and will do so for years to come. Thanks again.... Read more
Seller
25th Apr 2018 (6 years ago)
C Wandsworth
Sold my flat just off regent street and the team were fantastic. Jonny kept me updated the whole way throughout and even though the buyer was a nightmare, they really helped me through the conveyancing as well.... Read more
Seller
23rd Apr 2018 (6 years ago)
G humphries
Beau McCarty is an absolutely fantastic negotiator, he helped me recently with finding my next home; from the initial search, viewings and then to securing the perfect place for me, Beau was informative, professional and very pleasant to deal with.... Read more
Tenant
5th Apr 2018 (6 years ago)
V lopez
I have worked with the lettings team at Knight Frank on Mount St and always found them efficient, friendly and professional. Gemma Pugh is one of best people that I have dealt with to date for rentals, she takes everything into consideration, needs and wants. 100% to NF and talk to her.... Read more
Landlord
29th Mar 2018 (6 years ago)
J Fitzpatrick
The Mayfair Lettings Team were very professional and efficient. I would highly recommend their services.... Read more
Landlord
29th Mar 2018 (6 years ago)
G Lee
Simon and his team were absolutely fantastic. They were extremely hardworking, professional and worked around the clock to meet my needs. I would highly recommend Knight Frank to anyone.... Read more
14th Mar 2018 (6 years ago)
J KL
Unrivalled excellence in residential sales, I wouldn't use anyone else! Ongoing thanks Alastair Nicholson.... Read more
Seller
13th Mar 2018 (6 years ago)
H Richards
I don't usually bother writing reviews but I have to give credit where credit is due. The whole process of finding a new home can be stressful to say the least but this wasn't the case with my recent move. Beau McCarty went out of his way to show me every relevant flat and came fully armed with all the comparable property info and recent sales data I required. The transaction itself was very well managed to the extent that we even exchanged ahead of the original schedule. Thank you Knight Frank!... Read more
Buyer
8th Mar 2018 (6 years ago)
M Foster
Chelsea Whelan is a competent and experienced negotiator, her knowledge and expertise made her a huge asset when negotiating the sale of my property. I cannot recommend her enough for her end to end service and superb work ethic.... Read more
Seller
28th Feb 2018 (6 years ago)
C Mayers
Gemma and the lettings team really helped me with my recent move. Relocating from Canada was quite daunting, but they made it hassle free. Thank you team.... Read more
Tenant
26th Feb 2018 (6 years ago)
A Day
My dealings with Knight Frank, Mayfair, have always been extremely professional and efficient.
In particular, Hannah Norton ensured a smooth transition for a recent rental property and Alastair Nicholson provided excellent knowledge of the market and continues to assist me when I am tasked with finding properties to purchase for my clients.
I would highly recommend!... Read more
Landlord
6th Feb 2018 (6 years ago)
P Hallberg
Great service, highly efficient and responsive. Guaranteed a quick turnaround and provided assistance through a complicated and urgent move.... Read more
5th Feb 2018 (6 years ago)
K J
I just had a great experience dealing with this office. Amazingly I was able to move to my new flat within a week of viewing it.
Thank you all for your support.... Read more
Tenant
31st Jan 2018 (6 years ago)
J Symes
Love dealing with the Mayfair office they always find solutions and new properties for my clients searches. Especially Alastair Nicholson who has proved to give an excellent service and responds immediately with requests. He even met with myself and clients on a Sunday which was most appreciated thank you.... Read more
31st Jan 2018 (6 years ago)
A Welch
Simon was great from the begining to end. Superb customer service and expert knowledge reflected on every viewing.... Read more
22nd Jan 2018 (6 years ago)
E Thompson
Having invested across London for many years, the Mayfair team are the best agents I have come across. Beau McCarty listened to exactly what we wanted and found it for us. It was not a easy search as this was our new home, not just an investment. From the moment we walked in to their Mount Street office they took care of us, quickly finding us the perfect property! Thank you again, TT... Read more
Buyer
13th Dec 2017 (7 years ago)
T Goldsmith
Great service from Jonny Fieldman, best in the area without a doubt. Going to give them my flat on Clarges St next year, be silly not to use them!... Read more
Landlord
27th Nov 2017 (7 years ago)
R Hotton
The on going service I receive from Knight Frank is a friendly and welcoming experience. Alistair Nicholson has been informative and professional.... Read more
21st Nov 2017 (7 years ago)
S Anderson
I had the pleasure of working with Gemma and the lettings team on Mount st, they successfully helped me find a beautiful property. Gemma was also able to help me with finding a furniture solution and advise me on who could help me with the apartment I had to sell along the river. I look forward to working with Knight Frank again in the future.... Read more
20th Nov 2017 (7 years ago)
J Farrell
I have recently worked with Gemma in the the lettings team and she was very professional and friendly. I would highly recommend Knight Frank and the team.... Read more
Landlord
31st Oct 2017 (7 years ago)
H Cleave
Harvey and his team are by far the best agents in Mayfair. They possess superb market knowledge and know how to handle the trickiest of sales.
I cannot recommend them enough.... Read more
Seller
31st Oct 2017 (7 years ago)
M Santo
When looking for a property to buy in Mayfair i came across many estate agents in the area but no one other than Simon Burgoyne from the Knight Frank office in Mayfair was as knowledgable and dedicated at assisting me to find the right property. Simon was careful to listen to my every need and although many say you can never expect to have all your wishes fulfilled when looking to buy a home, that was not the case for Simon who went above and beyond ensuring to source and negotiate the best possible price for me. A professional and thorough service from start to finish, i am very happy with the services i received and will certainly be recommending Simon and all those at the Knight Frank Mayfair office to my colleagues.... Read more
Buyer
27th Oct 2017 (7 years ago)
N Mirza
I recently had the pleasure of dealing with Simon Burgoyne at Knight Frank Mayfair, who pulled out every stop to help me look for a property that I wanted to purchase. Simon is great at understanding the requirements of a customer and excellent in delivering . I was very impressed with the professional outlook but then at the same time I felt I was dealing with a friend who had my best interest to get me a great deal but most importantly the property that I wanted. Simon is a credit to the real-estate sector - he has a genuine desire to give a fantastic service, his passion for property and people is reflected through his work. His communication skills are excellent as he kept me updated throughout the entire process and was always available to answer any questions along the way. I have no hesitation whatsoever to recommend Simon to others and would always seek his advice for any future real east transactions. A credit to your team, he gave me a wonderful experience in the search of my property.... Read more
Buyer
27th Oct 2017 (7 years ago)
J Turner
Jonny was an excellent contact to have in a very difficult purchase. Without his knowledge and support I would have struggled to keep committed to the property. Thank you... Read more
Buyer
17th Oct 2017 (7 years ago)
E Ismaili
Great service, Hannah was very helpful. I suggest Knight Frank to everyone.... Read more
16th Oct 2017 (7 years ago)
M mane
Very helpful staff!... Read more
13th Oct 2017 (7 years ago)
B Bryan
I don't usually take the time to write these reviews but Chelsea Whelan was one of the most responsive and helpful sales agents I have ever had the pleasure of dealing with. If you are looking at selling or buying a home I recommend you ask to deal with Chelsea!... Read more
7th Oct 2017 (7 years ago)
J Damborg
I was in a urgent need for a new apartment in Mayfair. I went into Knight Frank in Mount Street where Hannah right away understood what I was looking for. I did also go to other brokers, but within 1 day Knight Frank has presented me for an apartment, showed it to me and made an agreement with the landlord. Everything from here went smoothly, and I'm so happy today for my new apartment.... Read more
Tenant
8th Aug 2017 (7 years ago)
R story
Outstanding Customer Service from Gemma Pugh - totally committed to delivering for her client.... Read more
14th Jul 2017 (7 years ago)
J Yan
Chelsea in Mayfair office was a different type of agent in my experience in my search in London. She is well organized but not force selling. she was very understanding during some tricky moments throughout the transaction and helped to make sure everyone was on the same page. Fast response and easy to deal with. We managed to exchange within 1 month of offer agreement, which could be even faster if seller lawyer was not on holiday...
We not just bought a place to invest but a truly unique place to enjoy a classic London life. Overall, would recommend to our friends. Would come back to KF by the time we move to our next property.... Read more
Buyer
5th Apr 2017 (7 years ago)
I Markey
Simon Burgoyne is a pleasure to deal with and was able to provide clear, friendly and patient advice, supported by a wealth of market knowledge and experience. I would have no hesitation in recommending to others the service that Simon and Knight Frank provide.... Read more
28th Mar 2017 (7 years ago)
W Parker
Brilliant service and impeccable attention to detail. Very helpful throughout the process and we were always greeted with a smile!... Read more
27th Mar 2017 (7 years ago)
B Ingram
Amazingly helpful with a recent enquiry. I spoke to two members of the team, both of which were immensely knowledgeable and professional. Hope to have more dealings with them all very soon. Ben... Read more
27th Mar 2017 (7 years ago)
R McKinnia
Fantastic athention to defail all the way through the process... Read more
27th Mar 2017 (7 years ago)
E Shah
Very professional and great service from start to finish! Thank you... Read more
23rd Mar 2017 (7 years ago)
L wilkinson
Chelsea at Knight Frank mayfair, has been exceptional always on time always straight to the point and a true joy and privilege to have done some work with. She hungry and ambitious and more than certain she will go far in her career.... Read more
21st Mar 2017 (7 years ago)
J Lanyon
I've worked with a few estate agents over the years but I have to say that Jonathan Fieldman is the most professional, considerate and friendly agent that I've ever worked with. He was transparent from start to finish when negotiating on our sale, he kept us up to date on the entire process and we felt he would always have time for our questions however small. I would recommend Jonathan to any of my friends looking to buy and I hope the rest of the year is a success for him. Thanks Jonathan!... Read more
Seller
20th Mar 2017 (7 years ago)
A Sanford
A great experience working with Simon Burgoyne in Mayfair in a joint effort to sell a house in Belgravia !... Read more
Seller
20th Mar 2017 (7 years ago)
C jones
Really helpful and knowledgeable team in this office. Helped keep my move as stress free as possible. I would definitely recommend them!... Read more
20th Mar 2017 (7 years ago)
J Flintham
I received a great service from the team at Knight Frank when searching for a property, I would not hesitate to recommend them. In particular, thank you to Alastair who was extremely knowledgable.... Read more
20th Mar 2017 (7 years ago)
J Wakelin
I would not normally find the time to write a review, on the basis that when you employ the service of a professional person you expect to receive good service. However I want to acknowledge Jonathan Fieldman’s efforts in helping me look for a property to buy in Mayfair. He helped me consider carefully what type of property would suit my requirements; he was very aware of what was on the market and perhaps most importantly, what the right values should be. Buying a property is an important transaction and he appreciates that fact, so thank you Jonathan.... Read more
Buyer
20th Mar 2017 (7 years ago)
B Hardey
Excellent service, clear communications and updates, would happily use again... Read more
20th Mar 2017 (7 years ago)
N Chase
A great team, always a pleasure to deal with. A1.... Read more
18th Mar 2017 (7 years ago)
P Bamber
Our Mayfair property search was most ably facilitated by Mr. Alastair Nicholson at Knight Frank Mayfair office. His knowledge of the properties, fixtures and fittings, and of the area was excellent, and we appreciated the friendly and relaxed approach to finding the right property for us.... Read more
Buyer
7th Mar 2017 (7 years ago)
A Vernon-Smith
I've worked with a number of the team members at Knight Frank Mayfair and can honestly say they made the experience enjoyable and straight forward. I highly recommend them!... Read more
6th Jan 2017 (8 years ago)
M Watkins
I have no hesitation in recommending Alastair Nicholson, who is an expert on the Mayfair residential market. He is both personable and professional, and has assisted us on a number of occasions.... Read more
5th Jan 2017 (8 years ago)
T Wilford
I have recently worked with Simon Burgoyne on a detailed property search that has left me with a very positive impression of the quality of people and product offered by Knight Frank. Simon displayed a comprehensive understanding of the local market and a pro active nature that made him the stand out choice in my search. I have absolutely no hesitation in recommending Simon for his dedication, knowledge and professionalism.... Read more
4th Jan 2017 (8 years ago)
A reid
I have worked closely with Harvey Cyzer and Simon Burgoyne on a number of transactions. They, and their team in Mayfair, are very professional, effective and always striving to secure the best outcomes for their clients. Always a pleasure to deal with.... Read more
23rd Dec 2016 (8 years ago)
J vlasto
Alastair Nicholson from Knight Frank Mayfair stands out amongst agents i have worked with. He quickly and accurately understood me as a client and the sort of property i was looking for. This resulted in a rapid, efficient and successful search. Thank you Alastair!... Read more
Buyer
22nd Dec 2016 (8 years ago)
D Wilson
I have worked with Simon and Alastair from your Mayfair office for many years, they both have excellent knowledge of the Mayfair area and are a pleasure to deal with.... Read more
22nd Dec 2016 (8 years ago)
C Halai
Harvey and the team at the Mayfair office come with a wealth of experience and knowledge. They provide an extremely high level of service creating a great experience throughout the entire process. I would highly recommend their services and look forward to working closely with the Knight Frank team in the near future.... Read more
14th Dec 2016 (8 years ago)
P Hickman
We have recently visited a number of London properties using 3 or 4 of the premier estate agents. When it was time to narrow our search we had no hesitation in concentrating our efforts through Simon Burgoyne from the Mayfair and St James office. Simon was very knowledgeable, attentive, understood quickly what we were looking for, didn't waste our time showing us properties that we wouldn't be interested in, and aways made himself available when we needed him.... We recommend him highly.... Read more
7th Dec 2016 (8 years ago)
R Eddington
I received an excellent service from Knight Frank Mayfair, particularly from Simon Burgoyne and Jonathan Hough, who were outstanding. I would not hesitate in recommending them to anyone looking to buy or sell in Mayfair.... Read more
6th Dec 2016 (8 years ago)
B Birdi
I have worked closely with Simon Burgoyne at Knight Frank Mayfair for many years. He has been of great assistance on some tricky transactions and is always proactive and very professional. Simon and the team are enthusiastic and provide a very high end service. As such I would have no hesitation in recommending them.... Read more
5th Dec 2016 (8 years ago)
S Whitton
I dealt with Chelsea Whelan at the branch and was very happy with her overall service, professionalism and tenacity to deliver the sale I needed.
Thank you.... Read more
Seller
2nd Dec 2016 (8 years ago)
S Bryne
Best agents in Mayfair! Harvey Cyzer and his team have a great understanding of the area.... Read more
2nd Dec 2016 (8 years ago)
N Lawson
Harvey Cyzer exceeded all expectations. Upon meeting him, I was impressed by not only his exceptional professionalism, but by his astounding knowledge of the properties too. His courteous persona spoke volumes. If you are looking for a punctual, well informed and thoroughly prepared person to deal with - then I have to recommend Harvey. I will definitely be dealing with Knight Frank and Harvey again.... Read more
2nd Dec 2016 (8 years ago)
C lim
I am very impressed with Chelsea's service. She knows exactly what my requirements are without having to tell her much. Ever since I met her till now, she has been helping me and attending to all my requests promptly. Wonderful experience!... Read more
30th Nov 2016 (8 years ago)
E Hawley-Green
Highly recommend. Great service and team, particularly Caspar Moran who was very helpful, knowledgable & well presented.... Read more
26th Nov 2016 (8 years ago)
M Choi
Met one of your Sales Associates from Mayfair office called Simon Bourgoyne. I rarely write a review for anyone but I felt Simon deserved it. He was punctual and well presented. We discussed the property market in the area. I found Simon's approach incredibly refreshing. I just hate pushy salesmen. An excellent Sales Associate and Knight Frank should be happy to have Simon on their team. 5 stars!... Read more
25th Nov 2016 (8 years ago)
V Kumar
Bought a property from KnightFrank Mayfair recently, was served by a Simon Burgoyne. Excellent agent went out of his way to meet my needs. Extremely patient and genuine despite me taking more than 8 months to decide on a property. Great knowledge of the market and one of the few agents that would give you the honest truth about the market conditions!!
Overall great experience and looking forward to working with KnightFrank for any future purchases!... Read more
Buyer
25th Nov 2016 (8 years ago)
B Lawson
I found Harvey Cyzer to be most professional and would highly recommend him .... Read more
25th Nov 2016 (8 years ago)
A Paul-Hus
Great team - would highly recommend!... Read more
25th Nov 2016 (8 years ago)
A Li
Exceptional service with enthusiasm. The company is great - Caspar did a great job!!!... Read more
24th Nov 2016 (8 years ago)
B C
A really wonderful group of people who have a genuine interest in your needs and wants. Everyone I've dealt with in the office, especially Holly, Alastair and Simon, have been lovely and I wouldn't hesitate in using them again.... Read more
24th Nov 2016 (8 years ago)
C Cagney
I am a property lawyer and very much enjoyed working with Jonathan Hough from Knight Frank Mayfair recently. I work with Knight Frank regularly and always find them to be thoroughly professional and very proactive throughout the conveyancing process - Jonathan was no different!... Read more
24th Nov 2016 (8 years ago)
E Sargeant
What a fantastic experience and a lovely office. The team are great and Caspar Moran was very professional. I cant recommend them enough.... Read more
24th Nov 2016 (8 years ago)
E Moriarty
Exceptional service from Caspar Moran. His knowledge of the market was outstanding. Caspar was enthusiastic, personable, professional and diligent throughout the sale. He made the whole process wonderfully stress free. I cannot recommend Caspar and Knight Frank highly enough.... Read more
Seller
24th Nov 2016 (8 years ago)
C Lawrence-Weaver
The team was very polite and professional and we look forward to working with then again in the future.
Kind Regards,... Read more
24th Nov 2016 (8 years ago)
H Faun
Great service, highly recommended.... Read more
24th Nov 2016 (8 years ago)
M REASON
Fantastic Service with a smile. Most satisfied with the professionalism and courteousness of the team; and how helpful Capsar was throughout my inquiries. Thank you very much! M... Read more
24th Nov 2016 (8 years ago)
G Essex
Excellent service & client management from the whole team. Highly recommended for property services in Mayfair.... Read more
24th Nov 2016 (8 years ago)
O Nicoll
Very professional service. Caspar Moran has been able to offer useful pre-sale advice to prospective clients.... Read more
Seller
24th Nov 2016 (8 years ago)
Ø Wathne
Efficiency and good service in a buoyant market.
Gemma Pugh of the Mayfair office in Mount Street did me a huge favor to offer me an apartment that had just come on the market after a couple of alternatives were snapped up just before me. The service and follow up of the whole team was quite impressive. Highly recommendable.... Read more
Tenant
24th Nov 2016 (8 years ago)
HJW
Caspar very knowledgable and helpful. He is intelligent and well informed.... Read more
23rd Nov 2016 (8 years ago)
N Midas
We worked with Gemma Pugh and lettings the team to secure an apartment and we can honestly say they have changed our opinions of estate agents. Thank you Gemma for being efficient, accomodating, understanding, knowledgable and thorough.... Read more
Tenant
23rd Nov 2016 (8 years ago)
R Wong
Absolutely outstanding service. I can not recommend this estate agent enough, especially Gemma Pugh who was my primary source of contact during the rental of my fabulous new apartment. The care and attention she gave me was remarkable. I had just moved to London and did not know much about the area, she was extremely helpful and friendly and made what in the past for me has been such a grueling process, an absolute pleasure. If you are thinking of renting in this area do not hesitate to use this company and make sure you ask for Gemma.... Read more
Tenant
23rd Nov 2016 (8 years ago)
S Fisk
A stress free experience from the lettings department, a great ease in working with Hannah who was enthusiastic, knowledgeable and got the job done. Very reliable.... Read more
Landlord
23rd Nov 2016 (8 years ago)
M Mase
I have been working closely with Hannah in the Lettings Team at Knight Frank Mayfair and her professional attitude and outlook throughout the search has been fantastic. I look forward to working with her again in the future.... Read more
Landlord
23rd Nov 2016 (8 years ago)
P Garcia
Very professional, would highly recommend.... Read more
23rd Nov 2016 (8 years ago)
D Stevens
Worked with Knight Frank for several years. A very organised and friendly lettings team.... Read more
Landlord
23rd Nov 2016 (8 years ago)
M Bower
Excellent service from Shaun Terry, he was very diligent and his attention to detail was amazing. Very happy with the service I received, hence the recommendation.... Read more
23rd Nov 2016 (8 years ago)
J Mirchandani
Fantastic service, great team. Extremely knowledgeable and helpful!... Read more
23rd Nov 2016 (8 years ago)
N Stone
I am a property lawyer and I work closely with all the negotiators in the Knight Frank Mayfair office. Their proactive approach to agreeing and seeing through transactions together with their enthusiasm and hunger for success is a breath of fresh air and makes my job a lot easier!... Read more
23rd Nov 2016 (8 years ago)
N Thomas
I have had the pleasure of working with Hannah from the Lettings Team. Hannah was very knowledgable and made the process an enjoyable experience. I would highly recommend her services to others.... Read more
Landlord
23rd Nov 2016 (8 years ago)
F Oryx
I have worked with Chelsea, Alastair and Simon for many years and find their professionalism and approach to Clients and work exceptional. I highly recommend them.... Read more
23rd Nov 2016 (8 years ago)
L Tenuta
An excellent service received from Hannah Norton and the Lettings Team at Knight Frank Mayfair following the rental of 2 bed flat in St George Street - Mayfair. Hannah understood my needs and didn't waste any time by showing properties which wouldn't fit the bill. The search and closing was fast. In addition she was able to put me in touch with other professionals for setting up the flat utilities and other small things which would have taken weeks instead of days. Thank you!... Read more
Tenant
15th Nov 2016 (8 years ago)
M Shain
Very professional, experienced but, most importantly, able to close deals.... Read more
14th Nov 2016 (8 years ago)
M Miceli
I am currently property searching for a flat in Central London and after being in contact with Caspar Moran, I surely plan to buy through Knight Frank. Caspar's knowledge of the market, professionalism and easy-going personality really shines. I would recommend Caspar, and therefore Knight Frank, to anyone interested in buying a property in London. I look forward to doing business with Knight Frank in the near future!... Read more
Buyer
17th Oct 2016 (8 years ago)
N El-Imad
I have worked closely with Knight Frank Mayfair for many years. The team, headed up by Harvey, are knowledgeable, enthusiastic and very professional. I would not hesitate to recommend them.... Read more
26th Sep 2016 (8 years ago)
B Page
I cannot recommend the Mayfair Sales team highly enough. Alastair and Harvey were professional and diligent throughout the sale and we would not hesitate to use their services again should we ever be looking to buy in the Mayfair and St James's area in the future.... Read more
Seller
22nd Sep 2016 (8 years ago)
Asad
The ultimate professionals in the business ! Always accurate and efficient.A pleasure to deal with all the people at this wonderful office..... Read more
22nd Sep 2016 (8 years ago)
T Marcus
The Mayfair office of Knight Frank is exemplary. Truly 11 out of 10. The attention to detail and level of service given by Harvey Cyzer and his team is simply outstanding.... Read more
21st Sep 2016 (8 years ago)
T Aubyn
Fantastic team, very helpful and experienced. Local knowledge is excellent and very nice to deal with.... Read more
21st Sep 2016 (8 years ago)
J Young
Great service, stress free from start to finish.... Read more
21st Sep 2016 (8 years ago)
N Pierce
The best property agents in the area.... Read more
21st Sep 2016 (8 years ago)
E Lee
I could not recommend Chelsea Whelan more. She was very helpful and patient with me. She also knows really well about the market and very responsive too.... Read more
21st Sep 2016 (8 years ago)
S Gough
Fantastic service, responsive quick and efficient these guys don't drop the ball... Read more
20th Sep 2016 (8 years ago)
H Osborne
Very helpful throughout all our dealings. It's normally a process i dread, but with Knight Frank everything was really easy. A great team.... Read more
20th Sep 2016 (8 years ago)
R Hough
A combination of experience, great interpersonal skills and a unique knowledge of the Mayfair property market abound from the team when you step into the Mayfair office.
For buying, selling or seeking investment advice this is most definitely the place to come.... Read more
20th Sep 2016 (8 years ago)
D Shilland
Simon Burgoyne and the team at KF have been thorough with their approach; from values and viewings through to development options and market analysis. Very professional.... Read more
20th Sep 2016 (8 years ago)
B Thompson
Great team at Mayfair KF and a pleasure working with them.... Read more
20th Sep 2016 (8 years ago)
L Yorke-Long
I always really enjoy working with Simon and Alastair, they are always extremely helpful and knowledgeable. Nothing is ever too much of an issue and they work very hard to get results. Looking forward to doing more deals with them.... Read more
20th Sep 2016 (8 years ago)
J Green
Jonathan Hough at Knight Frank Mayfair has been a pleasure to deal with. Always answers his phone, always responds quickly to emails and always arrives before me for viewings usually with two coffee's - one for me and one for him! Service.... Read more
20th Sep 2016 (8 years ago)
J Cameron
Very organised and professional team, always a pleasure to do business with.... Read more
20th Sep 2016 (8 years ago)
C Smith
I would have no hesitation in recommending Knight Frank Mayfair. Chelsea was very helpful, and a calming influence on what could have been an extremely stressful transaction.... Read more
20th Sep 2016 (8 years ago)
A Collingwood
Super helpful and very professional throughout.... Read more
20th Sep 2016 (8 years ago)
J Greig
Whole team very helpful and patient with our many requirements.... Read more
20th Sep 2016 (8 years ago)
H Faridany
Alastair Nicholson and the Knight Frank Mayfair sales team are fantastic. Hard working, knowledgable and highly capable. Couldn't recommend them highly enough.... Read more
20th Sep 2016 (8 years ago)
G Bastow
I have leased an apartment in Mayfair through Knight Frank Mayfair. My initial contact was all by email as I was overseas and my dealings were with Gemma. I described my requirements and then when I was in London I met with them and the first apartment they showed me fitted the requirements I had specified perfectly! Knight Frank and Gemma have a thorough knowledge of the Mayfair area and they know which properties are becoming available even before they are available such is their knowledge. I highly recommend them.... Read more
Tenant
29th Aug 2016 (8 years ago)
H symondson
The Knight Frank Mayfair team were a pleasure to work with, they assisted my every need and I would recommend them wholeheartedly. In particular Orlando Lloyd demonstrated professionalism and worked above and beyond to secure the highest price for my property.... Read more
Seller
27th Jul 2016 (8 years ago)
S Burke
Daisy is incredible helpful, and was so willing to show properties on a moments' notice - I would highly recommend her!... Read more
20th May 2016 (8 years ago)
V Liu
I highly recommend Daisy Munro. She knows exactly what I am looking for. I took the first apartment she showed me. That helped save a lot of time. She was very efficient with tenancy process and got me moved in the week after. She responds very promptly to emails and requests. I am happy with the overall experience with Knight Frank.... Read more
Tenant
4th May 2016 (8 years ago)
R Rigby
Alastair was very helpful with our sales. His knowledge was truly impressive and we were very satisfied throughout the process.
Very professional and highly recommended.
Thank you very much.... Read more
Seller
27th Apr 2016 (8 years ago)
M Cavalcanti
Highly recommend Daisy and the rest of the Knight Frank Team. Had a great experience with them!... Read more
25th Apr 2016 (8 years ago)
N Lalvani
Always a pleasure dealing with Z, Harvey, Alastair, Simon and all the KF Team in Mayfair. Looking forward to seeing what exciting new instructions you have coming up.... Read more
20th Apr 2016 (8 years ago)
P Wolfenden
I have been dealing with the KF team in Mayfair for over a year now. Each and every one is always very keen to help. They are incredibly knowledgeable and in a world of unsure service are always willing to go that extra yard in service delivery. They are my firm of first choice.... Read more
19th Apr 2016 (8 years ago)
P Brady
Can highly recommend Jenna Buck at Knight Frank Mayfair. Her knowledge of the market and her commitment and ability in delivering us the results she promised were very impressive indeed. Thank you Jenna.... Read more
18th Apr 2016 (8 years ago)
L Payne
I have consistently found Harvey and his great team of Jenna Alastair Simon and Jonathan really give a first class service.... Read more
14th Apr 2016 (8 years ago)
J Passmore
Great experience with Knight Frank Mayfair. Jonathan made our search seamless with excellent market knowledge and availability of information - I would only use Knight Frank in Mayfair!... Read more
1st Apr 2016 (8 years ago)
E Calpa
Thank you Simon for leading the sale. Very professional and detailed.
Impressed. Look forward to working with you in the future.... Read more
Seller
8th Feb 2016 (8 years ago)
G Danon
"Jenna acted very professionally from inception of deal / acquisition right through to disposal; providing market evidence, sentiment and end buyer specification requirements promptly on request. Most importantly for a developer she was spot on with anticipated exit value which we achieved having marketed the property for a total of 6 days."... Read more
11th Jan 2016 (9 years ago)
F C
I was very happy with Jenna and Knight Frank acting on the sale of my property. Their price estimate and guidance was spot on, they kept me appropriately informed during the process, and they worked hard to achieve a sale. A professional approach throughout.... Read more
Seller
24th Nov 2015 (9 years ago)
I Review
We switched to KF to act as sole agent for the sale of our flat in Mayfair.
Jenna and the rest of the team reinvigorated the sales process with lots of positive energy in a difficult and sluggish market.
The weekly written feedback on all viewing was insightful and gave us confidence that we were being well looked after.
Jenna’s considered advise on which of two offers to accept was helpful and she was very proactive in getting contracts exchanged with a smooth and swift completion.
With the service that they provide KF rightly deserve their commanding market share in Mayfair. We will go directly to them next time.... Read more
Seller
17th Nov 2015 (9 years ago)
P Saiadian
Highly recommend Jenna, Alastair and rest of the Knight Frank team. The did a great job and demonstrated professionalism of highest calibre!... Read more
11th Nov 2015 (9 years ago)
Z Kong
Among all the agent I have met in London, Knight Frank is the best. They hold high-qualited flats with nice price. And what is more, they are very efficient.... Read more
16th Oct 2015 (9 years ago)
A Dawe
I was extremely impressed with the service I received from my agent. My sale was very complicated; therefore, I believe that if I had had any other agent, the sale would have fallen through at any number of stages along the way. He was on the ball the entire time: from securing the best offer to easing jitters on both sides. I would certainly recommend this branch to anyone that asked.... Read more
Seller
14th Oct 2015 (9 years ago)
R Park
In regards to the service experience. To be completely honest, it was very good from the start to the end. Hence, I would not say I have anything major to criticise.
I would like to say what was good though, which was a feeling of continual progress during the process; there was no feeling of stop/start for myself.
Fast email response and calls, even though sometimes you were out of the office. You called back quickly.
When I came into Knight Frank to sign off the contract and you were away from the office, the other staff were decently informed of what was happening, so they just picked up from where you left off.
Something that your sister did really well though was explain her flat in detail, it was a long time ago, however she went through the flat very thoroughly which made me feel like there were not going to be any surprises. I used 4 agencies to help me find a place and for 2 of them, there agents were just plain lazy and unhelpful.
Generally speaking, I had to move in very quickly and that is why I am grateful as you were very efficient. I felt like my side was the one holding back the process, which means that you worked faster than me (who was desperate to move in, which is very telling). This is also a big positive for the experience.
Lastly, this is not in your control, I am guessing, but maybe it would have been slightly easier if either we sent the money to the right place.. Or Knight Frank can send the money to the landlord. I have talked to my parents, who rent out apartments and they say that some agencies do transfer money to the landlord. It is not a major thing, as ultimately it was us who sent the money to the wrong place, but worth having a look at.... Read more
Tenant
23rd Jul 2015 (9 years ago)