Lords Associates

Uxbridge

Woodend Estates

Charrison Davis

Andrews Residential

Andrews Residential - Uxbridge

St Modwen - The Dice

Persimmon Homes - St Andrews Park

I went through my purchase with Lord Associates, and dealt with Kasim Kashmiri throughout the entire process.

Buying and selling in a pandemic, near to the bottom of a very long chain,  our experience came with all the logistical obstacles imaginable.

However, each event was met with care, responsiveness and support from Kasim.

I would recommend Lord Associates for your property services.

Great with response and highly recommended. Also, reliable and dependable!!

Thanks for quick service and professional team, everything was perfect and i rent a perfect home in time.

Mr. Fraz is really responsible as this is our first time renting a house. Really quick respond and professional paper work.

Great customer service, really appreciate the hospitality and enthusiasm of the staff, especially Nigel

I as a tenant is very happy to find the property through lords associates as I communicated with nigel he is very kind and helpful answered all my questions though I could not understand some questions as i was buying the property for the first time he was very patient and clear with all the answers thanks to nigel and lords associates.

My experience was very good and I recommend! They are very professional and very nice people.

Nigel was extremely helpful in finding me a property that met all my needs, and very patient with answering all the questions I had.

Hi, I have just rented a flat in the West Drayton Area. I am so pleased with how Nigel was so professional with helping me find the suitable accommodation for me. The area is perfect as it's located just by West Drayton Train Station, the M4 motorway, Heathrow Airport and my friends and family. Just want to thank you again Nigel and the team at Lords Associates.

Booked an appointment with Nigel (sales negotiator) for 2:15pm who told me he will be 5-10 mins late to thehthe appointment I arrived at Barlee close at 2:25pm. Upon arrival I rang Nigel as he was no where to be found at the appointment, without an apology he told me he had left for his other appointment in slough, he blamed me for being late and rudely put the phone down on me. I was shocked and rang his office and spoke to Louie (Property Manager) confirmed the appointment was booked for 2:15pm. I insisted on speaking to the branch manager but I was told he is on annual leave upon insisting he tried to put me through to him. I asked Qasim Kashmiri (Branch Manager) what sort of cow boys does he have working for himself he then initially said he will not hear anything against his staff and tried to end the call. But after I explained him the whole situation he said he will try to re arrange the appointment. My advice to the landrods and home owners is if you ever wonder why they haven't sold or rented your house it's not because the market is bad it's because of Lord associates of Londons unprofessional and not so bothered attitude. AVOID THIS COMPANY who doesn't value it's clients.

For students, this agency is very suitable.

I've had consistent communication from Nigel who had taken my needs as a tenant into consideration always. He was very professional and kind.

The rent prices include bills and are affordable for different budgets.

Really ruined my second year of university, trying to deal with their incompetence. No communication and not responsive to emails. They messed up council tax forms and demanded rent, two months after I had left the property!! I don't undertsand why we had such a negative experience after all these 5 star reviews.

Kashim from lords associates handle my case I recently bought property in Harrow . He is very kind and polite always replies to my queries. Whole process took about 3 month to completion I will recommend this estate agent specially Kashim .

I was totally new to house hunting in London and it was exasperating. However Lord’s associates were very helpful. Nigel was fantastic making the entire process, from viewing to the possession of the house ,seamless . I would recommend Lords Associates!!

Nigel Lopes was really helpful in helping me find my first place. Very knowledgeable and friendly and was always on hand to answer any questions I had.

Absolutely atrocious letting agents working with sub-par landlords. Left without heating for winter and most of the rest of the tenancy leading to mould throughout the house, which they tried to blame on us. Various things around the house were broken at the start of the tenancy which the landlord promised to fix or replace but never did. Landlord sent around a plumber to look at the system who said that extensive works were required. Landlord baulked at this and didn't fix it until the summer in the last weeks of the tenancy. Letting agents were no help at all with trying to sort this. 

Whilst the agents seemed friendly enough at the start of the communication, this was just a facade. Communication was poor in emails and toward the end of the tenancy they avoided phone calls. Did not send through the proper forms on time and since the end of the tenancy have been emailing me at around 23:30-00:30 every night. Tenancy ended over 6 months ago.

Tried taking a large part of the deposit which eventually went through adjudication process where they only got 1/3 of their claim.

Avoid like the plague.

After several big high street Estate Agents unsuccessfully  tried to sale our property for nearly two years and only managed to drop the price twice . 
After this horrible experience we decided to go with Lords Associates and they find a buyer within a month with great offer for the house! 
We couldn’t be more happier with the results . 
Highly recommended!

Without a doubt the best letting agents I have ever come across. As a student you are often taken advantage of, but that’s not the case with Lords. They are extremely approachable and friendly, yet they remain professional and take their job very seriously. 10/10, would recommend.

We’ve recently started doing business with Lords and would like to say that we’re very happy with the communication and level of professionalism from this company.  Queries, paperwork and handover are dealt with efficiently.  Fraz, Louie and Nigel have been extremely helpful and responsive from the start. They know what they are doing and will help in any way they can. 
It’s been a pleasure!

Must say if it was not for lords I would not have a roof under me now. Been with them for 8 years now the best estate agents I have had had 4 houses in the 8 years and lords have helped me with all movements and everything. All I have to say is 5 star

Excellent customer service - all staff having been helpful every step of the way . Farrah has Shown professionalism and nothing was too much trouble for her. I would certainly recommend Lords Associates to anyone who wants an efficient and honest service

It was an absolute pleasure working with Lords from start to finish!
Louie ensured all of our requests were handled efficiently and correctly.
Would highly reccomend. Thanks guys!

Excellent customer service by Nigel Lopes while i was looking to rent a place from start to finish. Thank you for helping to find the best place to live in. Would recommend  it to family and friends.

I purchased a property with Lords Associates and had a very good experience with them. From the initial viewing to the exchange, the communication with Kasim was great and he worked hard to push the exchange through quickly where there were issues with other estate agents (we were not selling with LA - but I would not hesitate to use them to sell in the future). Thank you for all of your help - it would not have happened without you!!

Used Lords to sell our house and had a great experience with them. Great communication, all sailed through fine, and at a very reasonable price for selling. would like to recommend them.

We bought a property from LA for the 1st time and Kasim was absolutely amazing. He returned my calls asap when he was available and replied to messages/emails very promptly. It has been a pleasure to deal with Kasim and his firm. This is only the beginning of our business relationship as I look forward to buying from LA again! It is nice to deal with LA who take their clients’ needs very seriously and look after their customers. I strongly recommend LA, they are an extremely professional team and deliver excellent customer service!

They over charge students and sneek in £100 checkout fee in the agreement. Also trying to charge us for damages left from the houseowners. Would 100% not recommend

Lords Associates sorted me and my bf out with a gorgeous rental close to uni everything included!! So easy and quick couldn't be happier. Thank you so much

Sold my first property with Lords Associates. Wonderful service and very helpful Team! 
0 issues in the process and fast sale to lovely people very happy! Big thanks to Kasim

Highly recommend

Massive thank you to Lords Associates for finding us the best student accommodation we could have hoped for with such short notice! We struggled to find a cute house before second semester but the team at LA sorted everything for us asap! 10000% recommend!

Recently sold a property with Lords and I can say they are the best estate agents I have dealt with! Fantastic customer service and will definitely go to them in future with my next property. Highly recommended! Many thanks

Wonderful service and team. Extremely impressed. Lords Associates made the whole process effortless and stress free. A big thank you from me and my husband. We look forward to working with you again!

Spent a good month with another agent trying to rent out my property and I was not getting the support/guidance needed. Contacted Lords who were very professional and their understanding of the market was brilliant. Would highly recommend

Anybody needing an agent to rent your property quickly, make sure you go to Lords. They were extremely professional and helped make the process very stress free. Top work from the team and I will certainly use again for my other properties.

I've had a great experience and use these guys for all of our houses. I think it's clear the difference between massive company's and an independent run business like this. The attention to details that we missed as well as personal advice is priceless - thank you all - Mr. S. Singh of Hillingdon/Uxbridge.

Have used Lords Associates for many years and had a great experience throughout. Would highly recommend and only have good words to say about the entire team! Look forward to seeing you guys soon! Dave

Absolute 5 Star Agency, i have used a few estate agents in my time but none are like Lords, i cannot recommend them highly enough, i was dreading finding a new property that was within my budget but Lords made the whole process very easy for me. Their knowledge of the local and wider areas is impeccable and the customer service i received while i was dealing with these guys really is excellent, everything went without a hitch from start to finish, i found myself in my lovely new home a lot sooner than I'd anticipated, My experience with these guys was so good that i recommended a friend & a work colleague and they where also amazed at how efficient, friendly and reliable these guys are. I will definitely be using them again in future

AVOID AVOID AVOID.
The worst service I ever ever receive in myy life.
Before papers are signed, everything perfect, after, they just gonna find different ways to take your money,from a house of 6 tenants they took from a deposit of 600 each, 350,so 350 times 6 for cleaning and gardening, which in reality was for the owner of the property make some changes in the kitchhen and lords get some extra pounds.
If you can avoid! 
I will make a formal conplain about Lords due to the poor quality of service.
And they customer service is just horrible,probably because they are busy most of the time playing playstation in the back of their officce in Uxbrige.

Never again.

Would 100% recommend Lords Associates! As a student renting, they couldn’t have been more helpful, understanding and efficient. Customer service on point. It’s been a stress free term with them.

Khurram was lovely throughout the whole rental process. He took into consideration my budget and property requirements and made sure all viewings were worth my time.

Amazing service and super friendly guys! Had the best experience dealing with them and they always get the job done exactly how they promise they would. Would 100% recommend!!

Highly Recommended! 

Although they were not able to find me a property, I have to thank Fraz and Tundi in lettings for the countless properties they showed me.

You'll be surprised to hear I finally found a place that fits my 10000 preferences but appreciate your patience and efforts - I'll be back!

Great bunch! Made everything very easy for me, extremely welcoming and informative - Let my property within days to a lovely family.

After several horrific experiences with other local agencies I thought I would never use an agent again - Completely changed my viewpoint thanks the guys at Lords would highly recommend to all!

Great service. Helped me rent out my property local to Brunel University. Offered me an in hand figure deal which is quite unique within the area. Highly recommend! 5*

Lords Associates helped us find our property close to Brunel Uni! Great service and really friendly staff that helped us with any questions we had. Would highly recommend their services. Property Manager Kasim was especially helpful!!

Avoid at ALL costs! Worst estate agent I have ever encountered. They will just take your money and provide the worst /zero customer service.

Khurram is without doubt the best residential agent ive ever worked with!  Always know i'm in safe hands and goes above and beyond his contractual obligations!  Thanks again guys!

absolute con artists. pressured my friends into paying 200 each to take a house off the market while they were still showing the house to other people, told me i could get a guarantor with the university so i would put money down then found out i wasn't liable for one. After telling the agent and asking for a refund he told me i could suddenly carry on without one when they were insisting it was required earlier on in the office. After my guarantor enquiry with brunel university i was redirected to the housing department to which i was informed that they regularly target students so they can make them put down money that they can't 'refund' and have had multiple complaints from several groups. They took £900 between us and even after an appeal from the university themselves they refused to refund the money. The agent, Karrum persistently lied to me over the phone and with the most arrogant, cocky tone of voice that still grieves me even now told me to email in saying i backed out of the contract so he could use it as evidence against me even though he expelled me from the housing contract when i confronted him about the malpractice of his business.  We aren't millionaires, we're students and the fact they drive around in BMW's while taking innocent students money that they will have to pay back in the coming years shows a disturbing lack of morality. The deposit we all paid we're meant to be towards admin fees and guarantor fees that would've been justified if any work was done but there wasn't. Stay well aware from the agency. i recommend you go to the Brunel housing office. do not make the same mistake as me and others.

Living in one of their homes close to the University. We have had a great time and no problems. I think they're a great company but I guess that's my experience. I've spoken to Brunel Accomodation Department and they've actually work with Lords! Very clear and upfront from the get go with no hidden surprises. Highly recommended. Anyway, thank you to the team and we are the tenants from Cowley Road (this is my mums account!).

Stayed in one of their properties during my third year of University at Brunel University. 
Was treated poorly and robbed of money. 
Would not recommend, but for a more impartial opinion speak to the Brunel Accomodation department (they will indict them worse than anything I could ever say).

Very impressed with the help and advice given when looking for a room to rent for my daughter. It was all so painless

Before this year is over let me  complete.... 
U get the best customer service before you move in or at viewing onece you are done with signature than one realises the disgusting customer service they provide and just interested in monthly rent .customer service executive need to grow up @fales promises/lies ......highly not recommended!!!!!

"Lords Associates''staff seem to have great empathy with your clients providing good service and positive feedback. An excellent experience over a potentially ...Thank you for all your services!

Do not touch these agents. They got me to write a review for them right at the start before we had moved into the property and that was when i realised they actually had many bad reviews and were trying to boost their ratings. Little did i realise how useless they would be.

They think it is okay obviously because we are students! The heating in our house is broken (serious issue) and they have not been helpful in resolving this at all. They say this is because this is the Landlords problem to deal with....but surely the whole point in having an agent manage your property is to sort issues like this. The landlord cannot be contacted as he lives abroad and apparently the agents need his permission before they do anything. So are we just expected to sit here and wait the whole year until they finally contact the Landlord???

They have been useless from start to finish. From the moment we signed up for the house they made up a story that other people were interested in the house and they needed our deposits right away. Pretty much marched us to the bank. They said that this didn't even guarantee we would get the property and that if the others also put down a deposit it would be down to the Landlord who he decided to pick. Absolutely ridiculous!!!!!!

Every issue we have in the house they try to brand as 'tenant negligence' even though it is just simple wear and tear... every opportunity to conn money out of us.

Great people... Had an excellent experience dealing with them.... I'd highly recommend these guys whether your a landlord or tenant. Really approachable, friendly and do exactly what they promise.

Really appreciate the outstanding service provided by the Lords Associates team. Going into my second year at University, they helped me find a house to suit all my needs. Their impeccable knowledge of the area and their endeavour to find the right house for me was second to none. If you're looking for a student property I highly recommend using Lords.

I would just want to say a big thanks to Lords associates, for helping me find a property to rent. The gentleman khurram, helped me to get my ideal one bedroom place in the right time. As a student I strictly needed something at my budget, which was met and I'm please and would definitely recommend other students to use this estate agency.

Had a great experience using this agency. Positive and easy to work with. My review is based on their services as well as how they go the extra mile. Highly recommended, great staff and an overall good estate agents. Thanks Joy.

Been in the same property the last couple of years and have had no complaints with the service I've received. Renting privately for the first time out of uni can be very stressful and daunting, however it couldn't have been easier in our case. The staff were all extremely helpful, understood our requirements, and were very quick with responding to our initial enquires. 

Any problems we've had in the house have been resolved in good order so no complaints on that end either.

Would definitely recommend - top team!

In January me and my group were on the hunt for a student property within walking distance of Brunel. I contacted lords after seeing various let boards close to uni, which turned out to be a very good decision in the end. 

In a short phone call I explained our budget, specific requirements, move in dates etc and was sent an email quite instantly with all various properties available. We were then able to hand pick which ones appealed to us and eventually secured a place. 

What I like most about lords service is their ability to work around what's good for us for example arranging a payment plan according to when our loans drop, meaning we are not too out of pocket through the year. 

I look forward to moving into our student property this summer and definitely recommend students to use their services! 5*

I have been asked to write this review based on my experience by the property consultant we used at Lords Associates. We have had a great experience, as students of Brunel and actually had been advised to use their services. Our property was clean, there was some dust on Windows but your bound to have some wear and tear!  Using Lords has been a good experience and I would highly recommend their services. I would also urge people who read this to write reviews even if positive!  We have had some problems in the house with our toilet but this was resolved swiftly; although we had to pay as the property manager advised it was a problem caused by us - it makes complete sense!  I hope that people aren't out off by the small percentage of people who have wrote negative comments as these Agents are good people and I think you shouldn't miss out on using their services!  Thanks guys, Megan.

I would strongly recommend staying as far away from this letting agency as physically possible.
Very nice in the beginning but as soon as they actually have to do anything the service goes dramatically downhill.

Absolutely no management structure as far as I can tell and they won't tell you whose in charge (I presume so it's difficult to make a complaint!)

Two years of broken promises and failure to deliver half of what was expected of them (including our rent on several occasions!!) we took legal advice and finally managed to get them to agree to end our relationship.

Well, that was almost a month ago and do you think I can get anyone to send us back the documentation promised to us that finally puts in writing this split?? No!

Diabolical in almost every respect. DO NOT USE.

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