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- Love Property - Catterick Garrison
Love Property - Catterick Garrison
Opens tomorrow at 12:00am
18 Richmond Road, Catterick Garrison, DL9 3JA
Love Property specialises in helping busy professionals create wealth and freedom through property.
Opening hours
- Monday 12:00am - 12:00am
- Tuesday 12:00am - 12:00am
- Wednesday 12:00am - 12:00am
- Thursday 12:00am - 12:00am
- Friday 12:00am - 12:00am
- Saturday 12:00am - 12:00am
- Sunday 12:00am - 12:00am
View all details
Accreditations
Love Property - Catterick Garrison Reviews (99)
Have you used this agent?
86%
2%
0%
2%
10%
All (99)
Seller (23)
Buyer (8)
Landlord (8)
Tenant (13)
General (47)
S Kerr
Love Property are professional and friendly. Their advice and guidance is first class. They treat the tenants and landlords with respect and are quick to respond to any issues. All the staff are well informed and a pleasure to deal with.
I highly recommend Love Property as a letting agent.
Landlord
22nd May 2025 (7 weeks ago)
I (Imogen)
Brilliant and attentive team. Thank you to Stacey for all your help.
5th Nov 2024 (8 mo. ago)
P Richardson
What a fantastic team at Love Property. Right from the start I knew they would be there for us and do their utmost to get us the best buyer. Laura and her team are second to none with their help and advice and professionalism.
They ensured our unusual house was presented brilliantly and attracted lots of interested parties. Negotiations and viewings were all handled by the team and sales progression was excellent. They kept the whole process moving until completion. In comparison the agents handling our purchase were very disappointing to deal with and so I would totally recommend Love Property.
Seller
4th Oct 2024 (9 mo. ago)
S White
They were very helpful from beginning to end and nothing was too much bother.
30th Sep 2024 (9 mo. ago)
C Grumbley
In all my dealings with all members of Love Property I have had nothing but satisfaction with them. They are courteous and efficient.
23rd Sep 2024 (9 mo. ago)
S Wake
First class service from all staff
15th Aug 2024 (10 mo. ago)
A Kay
We cannot thank the love property team enough, this is our second sale completed, and our first purchase via LP.
Laura, Deven, Carmella, and Nicole have been amazing throughout, through every enquiry, email, viewing, or phone call the ladies have been outstanding. We simply wouldn’t go anywhere else.
Thank you for making our stress easier, and giving us the advice we didn’t know we needed!
Seller
9th Aug 2024 (11 mo. ago)
H Toogood
From start to finish the whole team at Love Property were outstanding. Our property sold off market, above asking price, within 48 hours of us making the call to the team. Deven and Carmela are experts in what they do - the aftercare from sale to complete was outstanding and Nicole got our whole chain over the line. Thank you so much Laura and team x x
Seller
8th May 2024 (1 year ago)
E Robinson
We sold and purchased properties with Love Property and had a great experience with the team there… Laura and her team have a more innovative approach to marketing properties and managed to get more people thru the door in one weekend than both the other estate agents we had used had managed in a year. We thought the use of the personal WhatsApp group was a great idea to quickly ask questions and give answers to the team when everyone is super busy… overall a really great experience and I would highly recommend Love Property to anyone thinking about selling their property…
Seller
5th May 2024 (1 year ago)
D Holmes
7 orchid Mews road is just what I was after and I should be able to move in soon
3rd May 2024 (1 year ago)
S Williams
An amazingly friendly team, great advice and support.
Thank you
20th Apr 2024 (1 year ago)
L Collin
Shocking customer service told us we had application acceptable then it went back on market and then failed to answer an email or calls when we wanted an explanation
9th Apr 2024 (1 year ago)
M Shuttleworth
As we Exchange on our property purchase & sale today, I just wanted to reflect and share our appreciation and gratitude for the fantastic work that Love Property (Catterick) gave on our behalf.
From the initial meeting, they made us feel very comfortable with the whole process, guiding us through those early days.
The photography and drone filming were spectacular, never seen such quality before!
The brochure and online marketing content was superb and once we secured our buyer, the continuous Sales Progression support was relentless and so re-assuring to have (thanks Nicole)
From what I understand now was quite complex, appeared seamless to us and removed so much pressure off our shoulders.
Thank you so much everyone for your efforts, very much appreciated.
Please do contact Love Property directly, if you require any further feedback from a very happy customer.
Seller
7th Mar 2024 (1 year ago)
Anonymous Homeseller
What can we say, just the best Estate Agents we have ever used!
It started with the professionalism of the Agents when guiding us on to the market. The photography & video (amazing), brochure content and online support was incredible and the Sales Progression as we worked towards Exchange:-1st class
At all times during a complex transaction, kept us fully informed and made us feel like the most important clients.
Would very much recommend Love Property (Catterick) to all
Seller
7th Mar 2024 (1 year ago)
S Rose
Brilliant service so far from Love Property. As a Landlord I feel confident that my property is in safe hands.
Landlord
17th Feb 2024 (1 year ago)
L Barker
We have recently rented a property through Love Property. Anne has been amazing from start to finish. Nothing was ever too big of an ask and she supported us throughout. A massive thankyou for all you have done for me and my family.
Tenant
8th Feb 2024 (1 year ago)
A Parkin
Absolutely amazing team at love property blown away with the customer service couldn't recommend them any higher
4th Feb 2024 (1 year ago)
C Staley
Great communication and had no issues using love property for past 4 years they provide a great service
Landlord
2nd Feb 2024 (1 year ago)
J Costello
Amazing team at love Property. Go above and beyond to help, all so lovely. Couldn't recommend them any higher. Thank you so much, couldn't be happier in our new home :)
Buyer
2nd Feb 2024 (1 year ago)
M gadsby
Excellent service wonderful staff
26th Sep 2023 (1 year ago)
A Mason
Brilliant service. Smooth from start to finish.
13th Sep 2023 (1 year ago)
J G
Great service by Shannon and extremely helpful in the whole process of me and my partner getting our first property together
Buyer
11th Aug 2023 (1 year ago)
M Pollard
Vary helpful easy to deal with
10th Jul 2023 (1 year ago)
C Hornsby
Carmela and the team made this the easiest property purchase we have ever made. Love Property were extremely helpful and accommodating. Would absolutely recommend their services, in addition, from our purchase experience would definitely use and recommed Love Property to sell a property. Thank you we love our new home.
Buyer
2nd Jul 2023 (2 years ago)
K D
I'll always be extremely grateful to Cameron for all his help while I was looking for a rental. Not only a dedicated professional who will go the extra mile but also a friendly, kind & compassionate young man. Really quite rare these days... I would highly recommend you get in touch with him if you need a real estate agent. Thank you Cameron!
Tenant
12th Feb 2023 (2 years ago)
Vicki
From the moment Laura explained the company philosophy, just 3 month ago, to the moment the sale of our cottage was complete, we had nothing but excellent service from the entire team. The property sales team were well briefed and conducted the viewings honestly and efficiently, with detailed, regular feedback. Once we had accepted an offer, Sales Progression took over and liaised with us, the buyer and the solicitors. Any hiccup was dealt with calmly and skilfully, making sure both parties were in the loop and happy. The whole experience was virtually pain free and I thank Team Love Property for their understanding of the the market and their professionalism.
Seller
8th Feb 2023 (2 years ago)
B Coxy
My experience with Love Property when we purchased our home was awful. Very poor customer service, rude and unhelpful staff and I certainly wouldn't dream of using them to sell my home at any point in the future.
Buyer
20th Dec 2022 (2 years ago)
J Grange
I have been letting my flat with Love Property for the last 13 years. They have been so supportive and helpful, seeing to the property's every need, getting quotes, overseeing works and the smooth change over of tenants. They have made my life so much easier. In more recent months Anne and Cameron have been brilliant. I have no hesitation in giving them 5 stars!
Landlord
13th Dec 2022 (2 years ago)
F Greig
The best letting agent our property has been managed by. Sal was so lovely, professional and helpful and gave me great confidence with allowing her to manage our property. After previously having issues with communication and support from our previous agent Love Property have been a breath of fresh air. The staff are so lovely and helpful and very professional. Anne in particular was brilliant with assisting us and went out of her way to be helpful. They kept in touch regularly and send us a regular report of our property. If there were ever any issues with the property they are always resolved quickly and great advice is given.
We have since gone on to sell our property and knew that the best agent to use would be Love Property after their outstanding work managing the letting of our house. We had lots of viewings and always received a follow up from the agent with feedback on them. They also did great advertisement through social media. Deven was brilliant with her negotiation skills.
Despite being sort of a tricky chain Love Property delivered an outstanding sales progression service. Nicole was so on the ball and kept me informed of everything update. She was brilliant at chasing outstanding issues and communicating with all of the parties.
Thank you so much to Laura and the team for doing such an outstanding job. We couldn’t have done it without you!
Seller
5th Dec 2022 (2 years ago)
A Gilbert
As ever LP have made the process of renting so easy. We cannot fault the service and how LP take away any stresses or strains. They are fantastic.
Tenant
10th Oct 2022 (2 years ago)
H Harvey
Excellent customer care and service. Sal has been an excellent communicator throughout
8th Oct 2022 (2 years ago)
A LH
Can't fault the girls at Love Property, they've looked after us since the day we moved in to our rented property. Sal is awesome, and will go above and beyond for any of her tenants. Five stars well earned :)
Tenant
29th Sep 2022 (2 years ago)
N Britton
It's refreshing to meet an estate agent, Gill, who knew so much about the property - it's rare to have so much of an insight. It seemed the details of the property were as important as selling the property. A much better experience on our viewings than we expected.
22nd Sep 2022 (2 years ago)
K Pyke
I booked 3 Estate Agents to value our property. Love property was the first to value it. As soon as Laura started to speak I knew I was gonna like her. Straight talking. Knowledgeable and passionate about her work. I also really liked her business approach on how she sells her homes. Makes a lot of sense and you can tell she has done a lot of research to make sure she is on the mark with the industry as it ever changes. Her work colleagues were equally as nice as her, which is rare. You can tell she chooses them wisely and incentivises them to enjoy their work and surroundings. Was really a pleasure to deal with from start to finish. True professionals do still exist!!!
Seller
13th Sep 2022 (2 years ago)
J Ross
Really good professional service throughout. Thank you!
18th Aug 2022 (2 years ago)
A Claypole
Love Property have been absolutely faultless from start to finish, we have bought a buy to let property with them and have subsequently rented it out with them! Their attention to detail is second to none! They literally think of everything- I would highly recommend Sal who heads up their rentals team she’s totally taken all the stress out of it and made it totally hassle free - we have just signed out first tenants!
11th Aug 2022 (2 years ago)
Anonymous Home Buyer
Absolutely outstanding agency from start to finish, we bought this property as a buy to let and have let out the property with the same agency - they literally think of everything - it's our first buy to let property and they have taken all the stress out of it and made it an enjoyable experience.
Sal who heads up letting has been outstanding and is the most organised person I have ever met!
I wouldn't hesitate to recommend Love Property to anyone!
Buyer
11th Aug 2022 (2 years ago)
D Winters
When you have issues with their sale properties and how they advertise them in an unethical way (should be banned in this day and age) they block you. Another company manipulating and misleading the public by not allowing the freedom of speech on social media. Anyone who has an opinion is blocked. Will no longer peruse any of their properties to purchase.
10th Aug 2022 (2 years ago)
B Swift
Laura came over to view my property and fully informed me of the market at present and assured me they would do their best to sell my house.
The girls on the sales side were absolutely amazing and I had no concerns about them selling the house.
Nothing was ever to much trouble and they are always smiling and you could always tell they were there to help.
Nicole in the sales progression side was The Best, things weren’t easy or straight forward due to an unhelpful solicitor but she always persevered and her experience showed through as there were a few times I just wanted to withdraw the sale but Nicole kept me going.
The whole team were fantastic and certainly worth instructing if you want a smooth and professional sale or purchase.
Many thanks to the team.??????????
11th Jul 2022 (2 years ago)
C Gask
We recently completed the sale of our property in Richmond North Yorkshire with Love Property based in Catterick Garrison.
After inviting all the local estate agents to visit our selection was based on the professional, positive and competitive rate offered by Love Property. Laura and her team immediately took the initiative and produced an exceptional sale brochure with quality photography and video.
The advertising via social media drip feeding the market followed by coordinate viewings hosted by Laura and Deven took all the pressure from us. The marketing strategy Laura executed opened the market to a wider audience and resulted in us accepting a final offer that far exceeded our initial asking price.
Love Property were exceptional throughout the entire process, modern in approach, professional in delivery. We would recommend anyone selling property in the area to invite Laura and her team to visit.
8th Jun 2022 (3 years ago)
Anonymous Homeseller
Love property were very enthusiastic and proactive agents on our behalf
Seller
8th May 2022 (3 years ago)
H Hobbs
Just sold our property with Love Property. It was amazing. I expected the process to be daunting and time consuming but they talked me through every step of the way. They found a buyer within 2 days and kept me up to date on the sales process. Every time I had a question or concern they really put my mind at ease. Very professional but friendly and approachable team.
Seller
25th Apr 2022 (3 years ago)
L Marsh
Absolutely by far the best estate agents round North Yorkshire by far!
Laura, Deven and Nicole... Thank you so much for all your help selling my property. All very Professional and most of all, always kept in contact throughout the sale and always offered help/support when I needed it.
Thanks again Love Property ?? Also Thank you so much for my new home present (shame the company I bought my new home from wasn't as nice as you!)
Full asking price! Friendly! Very helpful throughout selling my property! 10/10
Seller
23rd Apr 2022 (3 years ago)
N Gurung
Thank you so much for all of your help. Love Property has had been amazing with their quick communication and it making things smooth and effortless. Very efficient and helpful with all enquiries. Very professional, experienced and helpful agents. I would highly recommended them, will use their service again if needed.
13th Apr 2022 (3 years ago)
K Adams
Laura came to value my property for sale following the death of my husband. She was friendly, empathetic and not at all pushy. She actually made me feel that she wanted the best for me. What particularly impressed me was that after giving her valuation she then discussed in detail with me how she intended to get that price. At the end of the appointment we agreed that I needed more time at home before placing the house on the market. When the time comes I will have no hesitation in contacting her to move forward. A thoroughly professional experience throughout.
Seller
8th Apr 2022 (3 years ago)
B Mas
I personally have not had the best experiences with love property in the past, I found some staff quite rude, and often works were not completed on time or even at all in some cases. So when looking to buy my home this was a company I didn't even consider due to very unpleasant experiences I had. It is also an agent that I do not recommend to family or friends.
Buyer
2nd Apr 2022 (3 years ago)
C Nuttall
Love Property are the best people to sell your home.
Love Property have sold my mum's home for her. Mum and I moved in the house when I was 7 and I am now 60. Mum has reluctantly had to move out due to ill health, with my step dad and come to live with my husband and I. Laura from Love property was very sensitive to the selling of our beloved family home.
She appreciated how important it was that the house was marketed in the right way. The brochure was wonderful and prepared after mum and my step dad had moved out, with consultation from us.
This meant that mum and dad didn't have to endure people visiting their home, whilst in ill health.
Deven, then informed us of all viewings and subsequent offers. We were given time to think and make the right choice for the sale.
After we had sold the property, Nicole then took over and contacted us regularly to keep us informed about how the sale was progressing. This was by telephone and e- mail.
We felt supported, every step of the way. Selling a house can be so stressful and thanks to this wonderful team at Love Property, we felt no stress at all. My mum and I cannot thank them enough.
I would recommend Love Property to anyone who needs to sell their house. They are so professional, kind and compassionate.
Just wonderful!
Seller
27th Mar 2022 (3 years ago)
J Peach
Absolutely first class service from Laura and her team. If you are looking for an estate agent this is the place to go. Constant communications through the process and a completely seamless transaction. Thank you .
8th Dec 2021 (3 years ago)
M broadwith
Excellent communication. Helpful, and efficient.
15th Nov 2021 (3 years ago)
S Lee
I rented a wonderful house that Love Property managed and they were an absolute breeze to deal with from start to finish. I had to find somewhere in a very short time frame which they managed to do and then even when I had lots of little questions they were always extremely helpful and lovely. I even recently had to get a reference from a previous landlord for a new house and Sal in the office was ever so kind and was more than happy to help. If I moved back to the North, I would definitely go through Love Property!!
Tenant
18th Aug 2021 (3 years ago)
A Vickers
Love property we're extremely professional and helpful and went out of their way to help us search for a suitable property, I would have no hesitation whatsoever in recommending them to anyone searching for a property
Thank you so much loveproperty
30th Jul 2021 (3 years ago)
S Leech
Excellent and professional service. Would highly recommend.
19th Jun 2021 (4 years ago)
H Fletcher
Friendly and helpful staff especially sal and Anne in lettings
18th Jun 2021 (4 years ago)
R Crusher
I would highly recommend Love Property to manage your property nothing is too much trouble even on a bank holiday weekend! They completely take the stress of dealing with issues away from you and are fair to both landlords and tenants. All the staff are always lovely to speak to in person or on the phone.
Landlord
2nd Jun 2021 (4 years ago)
S Rutherford
I recently put my family home on the market with love property.
Incredibly, i accepted an offer for over the asking price within 48 hours.
This company brings a fresh, innovative approach to house selling. I watched
a live viewing of my house on Facebook and it looked amazing. Their use of lighting is very effective and virtually staging my empty house was a great idea.
Their after sale team are extremely good at keeping you posted with the whole procedure. Love property are super professional and I was delighted with the result, service and the whole procedure.
Seller
26th May 2021 (4 years ago)
L Freimane
Currently renting property with them and never have had any problems. All issues are dealt with quickly. Happy with the service they provide ????
Tenant
25th May 2021 (4 years ago)
S Gracie
All the staff are so friendly and helpful and dealing with them the past few years has been a pleasure
24th May 2021 (4 years ago)
M Jameson
Staff are wonderful, very quick to reply to emails. I feel confident in Love Property in them looking after our properties.
Landlord
24th May 2021 (4 years ago)
Emil
Really good experience. I currently rent a house with love property and I never had an issue that did not get sorted within minutes. Really understanding and respectful. They always answer the phone. One of the best Agencies I have been with!
Tenant
20th May 2021 (4 years ago)
N White
Excellent service and a genuine interest in my family and our situation. Very good communication throughout.
23rd Feb 2021 (4 years ago)
W Smith
Sal was brilliant from start to finish of the process, she was always there if I needed anything awnsering. Couldn't of asked for a nicer person to deal with my move.
19th Jan 2021 (4 years ago)
S Meeson
Amazing service, very efficient and extremely helpful and friendly.
Thankyou!
18th Dec 2020 (4 years ago)
P Parker
Really good experience using Love Property. Always responsive to my queries. The whole process was done with a personable, friendly and proffesional way. Would recommend.
7th Dec 2020 (4 years ago)
R Dewar
We have worked with Love Property for many many years. They are very professional to deal with, extremely helpful, friendly and just generally lovely people to deal with. We couldn't recommend them enough!
26th Nov 2020 (4 years ago)
M fairbairn
I have mainly worked with Sal and Anne, both go above and beyond to make sure what ever I need is sorted or dealt with. The phone is always on and I have never not had an email back within 24hours. Whatever your property requirements are LoveProperty is the company for you!
23rd Nov 2020 (4 years ago)
L Scaife
Love Property provided an excellent service selling my property on Goodwood Avenue, Catterick Garrison.
They are professional, always quick to respond and do their upmost to keep their clients happy.
Both Kelly and Laura, directors of the business are knowledgeable and experienced and still manage to provide a personal touch. They are realistic with their valuations and show integrity at all stages.
Thank you for a great service.
Seller
17th Sep 2020 (4 years ago)
S sullivan
No reply on either number d
15th Aug 2020 (4 years ago)
M L
Had a terrible experience, staff were rude unhelpful and unorganized throughout my renting experience. Waste of fees I actually paid to them. Waited months for them to report anything to get repaired. Just do not use! Unprofessional staff. Even the times they say they are open on the front door or on google arent correct. Says it all!
(Reply)
Your are quite welcome to the review, I see it is not an isolated incident when reading other reviews. I did put a complaint in directly with yourselfs at the time. I feel the internet needed to see this review as it was an honest account of my experiences. It may help people's decions, when choosing a letting agent. If you wish to discuss it, it might have been wise to resolve the issues at the time. Not ask someone to post their telephone number on a open source platform such as this. Thank you.
Tenant
4th Aug 2020 (4 years ago)
A Livall
Sold and purchased the house within four weeks Brilliant
Seller
8th Mar 2020 (5 years ago)
G Torrible
Great service thank you.
6th Mar 2020 (5 years ago)
L Wright
They have all been extremely helpful with everything, going through the process and finding our first home.
Buyer
16th Jan 2020 (5 years ago)
B Rafferty
Anne has been amazing. Always in touch and keeps me updated. Can’t do enough to help. Very happy with Love Property :)
14th Jan 2020 (5 years ago)
A Bell
Proactive agency, a real gem and great to deal with.
25th Oct 2019 (5 years ago)
K Fisher
Professional and helpful
9th Aug 2019 (5 years ago)
B Decorating
Laura and Kelly run a very succesful business, they give you the honest truth and get you the absolute best price achievable for market conditions. Everything about selling your home is stressful but mine was particularly so, and it was handled with professionalism and humanity, and I'm more than happy that my house sale went through with the absolute minimum of fuss possible. Keep doing what your doing ladies. Five star plus from me.
Seller
6th Jul 2019 (6 years ago)
S Brown
I would highly recommend Kelly and Laura at Love Property. They are always striving to improve their agency and find ways of helping Vendors achieve the highest net price for their biggest tax free asset.
Seller
15th Jun 2019 (6 years ago)
M hello
Have been privately renting a house through love property. There assistance in the beginning to find the right place was great and I found some where to live pretty quickly, after that we have been looked after by Sal mainly who has been invaluable and fantastic. Thank you so much to all the staff at love property
Tenant
30th Apr 2019 (6 years ago)
L Wardman
Extremely helpful and friendly. Very knowledgeable of the current market and will go over and above to ensure they provide a 1st Class service.
27th Apr 2019 (6 years ago)
L alexander
Fantastic estate agents. All of the girls are very knowledgeable and helpful, nothing is too much trouble for any of them. Sold our house very quickly and made the experience smooth and as best as possible! Would definitely recommend to anyone looking for the best estate agent in Richmond/Catterick area.
Seller
13th Mar 2019 (6 years ago)
B Lets
Having used this Estate agent for the past 2 years - I can confirm all other 1 star reviews they have received are correct - They are poor at best! They are clearly young and have no idea about rentals or Estate management. They have claimed all the one star reviews are spam - THEY ARE NOT - they are all a very true reflection of a badly managed company. Having worked in management and estate management for many years I know
How estate agents should be run. And as many others have complained this company have no idea. Do not ever rent or buy through this company - there are so many quality local estate agents to us. Don’t use love Proeprty they are clueless!
4th Mar 2019 (6 years ago)
T Hird
Unbelievable service! Two days from placing our property with Kelly and co, to receiving offer for full asking price.
Very friendly and professional to deal with throughout the whole process, would highly recommend, completed within eight weeks!!
Seller
28th Feb 2019 (6 years ago)
G Ingleby
Love Property were professional and went above and beyond our expectations when we moved recently. We felt supported and informed throughout the selling process. Thanks for making a stressful time easier.
Seller
18th Feb 2019 (6 years ago)
M Hugh’s
AWFUL company - having rented many property’s in the past I was sceptical about using Love Proeprty after some of their bad reviews. We only used them as they were the agents for the house that we wanted to rent. At first they seem fine, helpful etc. However when it comes to communication - they are awful. They send threatening letters and accused us of lieing. It appears that the company is run by women that have no idea at all when it comes to dealing with tenants. We would never use or recommend this estate agent to anyone. Their are many other estate agents out their so please don’t make our mistake - DO NOT USE LOVE PROPERTY!!
Tenant
29th Jan 2019 (6 years ago)
Ally
Renting out your property.
I have been with Love Property for several about 5 years now. After being dubious about renting my house out yet having no other option due to my job they quickly put me at ease. The staff working there have all been amazing. Whenever I needed new tenants they promptly advertise the property and keep my updated with the process. If repairs need doing they will get several quotes and run it by me then ensure the repair is carried out and tenants are content. Obviously some repairs cost a lot more than others but they often come up with a solution to help meet payments on repairs. They ensure the property is handed back in as good condition as it was taken over including the outside area/garden which is reassuring when the property means a lot to you. They are clearly taking after their name..... Because they show that they love the property as much as you do.
Landlord
16th Nov 2018 (6 years ago)
G Love
Love property provided an excellent service. I can recommend them (and despite my surname there is no connection between us)
17th Oct 2018 (6 years ago)
C sherwood-parkin
A fantastic place to work, fun, friendly and fair as well as supporting local people and businesses.
28th Sep 2018 (6 years ago)
R Fletcher
Fantastic staff, looked after us completely from beginning to end. Highly recommended
28th Sep 2018 (6 years ago)
L howey
Great estate agency, made the whole process much less stressful and I don’t know it if it would have ever gone through if Love Property hadn’t been so fantastic after our sale was agreed. Would definitely recommend to anyone wanting a stress free move! Good advice all the way through.
28th Sep 2018 (6 years ago)
R frances
Sold my house with great help from Laura and Kelly. Much quicker than expected, really happy - especially as I wasn't sure on where to start the process of selling, I found myself at ease.
Seller
28th Sep 2018 (6 years ago)
L buckley
I have rented from Love Property for over 2 years now and I have consistently been more than happy with the way that the staff go above and beyond. I wouldn't use another agent after using them!
Tenant
28th Sep 2018 (6 years ago)
E Alderson
A very helpful friendly local estate agents, with a range of properties for rent and to buy across all of Richmond, catterick and the surrounding areas ????
28th Sep 2018 (6 years ago)
K 1
I've been waiting 2weeks for a call from love property in regards to several different properties,
I wanted to inform landlords that I was on DLA before I booked a viewing as this has already been a problem in the past.
Landlords prefer not to commit to anybody on DLA as we are classed as higher risk...
Nobody from this company has contacted me at all in regards to 7 different properties plus several new ones also...
26th Sep 2018 (6 years ago)
H smeaton
Myself and partner rented a property from this agency and it wasn’t a great experience throughout our tenancy.
We viewed the property it was what we were looking for however it smelt terribly like wet dirty dog we were promised it would be cleaned through and the smell would be gone for us moving in.
We turned up with our removals collected our keys and upon entry the stench hit us it was almost unbearable, the man who was there fixing the oven said he had to open the windows it was so bad, this was in December as well. The whole house was disgustingly filthy from top to bottom the carpets had not been cleaned they were matted with dog hair the walls had marks all over the kitchen was dirty. We had to clean the house ourselves before putting our belongings in. We complained numerous times but nobody was bothered.
We had numerous faults and repairs that needed carried out during our tenancy these were always a lengthy process to be resolved occasionally being told the landlord did not want to pay for that repair so it would not get done.
Moving out was a whole new challenge, we moved out with time still left upon the tenancy, the property was cleaned top to bottom vaxxed it was a million times cleaner than when we moved in, we handed the keys back and explained we would only be here till the end of the week as our new home was a good few hours away so if anything needed sorted the should let us know by then. Friday afternoon we got a call with a list of faults that needed rectified. We were already on the road by this point. My other half had to go back the following week to sort it. Faults like the enamel has come off the bottom of toilet inside they said it as marked... how are we supposed it rectify that, it was like that when we moved in, the oven has residue marks where it has been cleaned and the glass is dirty, it had not been cleaned when we moved in and the glass was unable to be cleaned as the big mark was inbetween the two sheets of glass on the door.
In the end we were billed £115 for cleaning the oven marks in the shower which I scrubbed and bleached myself and a broken door on the electric metre which we did not break.
All in all it was not a pleasant experience and I would not recommend this agency, I have never experienced such a carry on with moving out of a property it was an absolute joke the house was immaculately clean we spent 3 days cleaning and touching up and marks vaxxing hoovering we were astonished at the carry on we had, we have moved out of other properties and never experienced such a drama.
Tenant
21st Jun 2018 (7 years ago)
M Connor
Me and my family decided to go with a property with love property. We viewed the house while the previous tennants were moving out. On Viewing we expressed our concern about the smell of the property
Upon move in we were given the keys and our removals truck in the drive ready and the house had not been cleaned sufficiently.. the property stunk. We had no choice but to unpack and start to establish a home.
The real issue came when moving out. Now bearing in mind I have moved in and out of 4 military quarters with ease and now issues I might add. moving out and getting our deposit back from this place was a challenge.
We gave the keys back with plenty of days left on the tenancy and had written a lengthy inventory of the issues we had picked up on move in. We never got to see that again on move out either (note make a photocopy).
They called us up and said the oven and grout in the tiles wasn’t up to scratch. they charged us 110 pound out of our deposit to clean the oven and grout in the tiles..
The whole experience with this company was lax even down to advice and support given we had our notice served to us shortly after having a baby as the landlord claimed she wanted to sell the property
They gave no real direction about recieving our deposit back and how to go about doing it.. grantee it didn’t take to long they just weren’t very supportive or bothered as clearly they weren’t interested given the landlord would be withdrawing her house off of love property books for the rental market
My advice if not obvious, stay clear and go with another company
Tenant
21st Jun 2018 (7 years ago)
Monika
Friendly and professional service. Highly recommend.
22nd May 2018 (7 years ago)
C Lerpiniere
Friendly and helpful estate agents
19th Mar 2017 (8 years ago)
B Golding
Great service when buying a new home. Got a lovely housewarming gift, card and made the process easy!!
Buyer
20th Jan 2016 (9 years ago)
S Thirlwell
Friendly staff and a great service.
16th Nov 2015 (9 years ago)
F Castle
I was given details on how bad Love Property in Catterick Garrison were before hand however decided to go with them as they were the agent selling the mentioned property so had no choice. The house in question was being bought by myself and handed over to Love Property Catterick Garrison to be our letting agents. However from start to finish I have been shocked with the illegal incorrect information provided by their staff, some including electrics where dangerous. I could go on and on with the amount of bad service and due diligence but decided best to leave Love Property Catterick Garrison and change to another agency.
Although I am the first to write a review on Love Property Catterick Garrison I am far from the only one who has had bad dealings with the fore mentioned agents.
My advise use another agency.
Landlord
29th Apr 2015 (10 years ago)
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