G Hodgson
I am a first time buyer and my mortgage advisor was Emma White.
She helped me through all of the complicated processes expertly and got me over the line for my first home!
Throughly recommended ????... Read more
Buyer
10th Oct 2024 (14 weeks ago)
A nikolli
If you need your mortgage sorted, I would recommend Hannah Smith.
She's been very helpful for me .
Highly recommend.... Read more
8th Oct 2024 (14 weeks ago)
L Risker
Could not speak any higher of Emma, she genuinely has become a friend during the entire process. She was there any day any time to answer any questions (I had a 100 of them) over text or phone call. She really did take away all my stresses as a FTB, no question was silly. She even rang us after completion to check we were all settled in and happy. Thank you so so much Emma. Xx... Read more
Buyer
10th Sep 2024 (18 weeks ago)
A Beck
We have recently bought a house through Hannah Smith at Manners and she has been amazing keeping us updated with every step and making it so smooth.
She has made buying a house easy, who would have knew!! Thank you Hannah xxx... Read more
Buyer
10th Sep 2024 (18 weeks ago)
A Marine
Amazing service so helpful with everything as first time buyers we were unsure how things worked, Hannah was incredible and guided us through everything and made us feel so comfortable with the process and made it so easy for us would reccomend manners and harrison top class service... Read more
Buyer
7th Sep 2024 (18 weeks ago)
J Fixter
Hannah in Marton Office is amazing!
Her service and time have been outstanding. I will always use Manners for all future sales. Cannot recommend them enough. Nothing is to much trouble. And you are always kept informed of your situation.... Read more
7th Sep 2024 (18 weeks ago)
B Bitzer
The girls from Manners and Harrison are amazing! Especially Kay, Claire and Hannah who were more than helpful in my property purchase. Hannah Smith in particular was the best in finding me a great mortgage deal and I've got sorted in 2 months! Yes, 2 months! Although sometimes it may seem like forever, it was actually pretty quick if you think about it. Everything went smoothly and straightforward and I totally recommend their services xx... Read more
Buyer
16th Aug 2024 (21 weeks ago)
A risker
Absoluly amazing experience, I can not recommend Emma enough. I have never used a broker before. She was on hand to answer any queries and questions I had promptly, I was kept updated throughout. She made the whole buying process painless, negotiated us a better price on the home, found us the perfect mortgage, that suited our requirements..
From sitting down and speaking with Emma to getting the keys to our new home took only six weeks!!!!
She provides a first class service, is bubbly and is committed to supporting buyers to achieve their home.
Thank you for all of your help and support :)
Anthony and Sharron... Read more
Buyer
3rd Aug 2024 (23 weeks ago)
A Cunnington
If there was more than 5* I would defiantly give to Hannah Smith! Hannah was absolutely amazing and sorted out any problems we had with ease. She was so friendly and attentive and always on hand to help and give advice. Thankyou so much Hannah your amazing at your job!
Cannot recommend Manners and Harrisons enough!... Read more
14th Jul 2024 (5 mo. ago)
A Streeton
A huge thank you to Emma White for helping us through our first mortgage.
She was with us every step of the way and helped us with all the questions we had.
All the information she gave was clear and precise, giving us all the confidence and reassurance through the application process.
Can’t recommend her services enough, absolutely fantastic!... Read more
D Heslehurst
Hannah Smith dealt with myself, son and daughter-in-law and it was a very complex/ complicated case as there was 2 remortgages and a new mortgage to deal with.
Hannah was brilliant and dealt with all the issues and problems associated with all 3 mortgages with such professionalism, her knowledge knows no bounds.
She’s is always so friendly and happy and nothing is too much trouble. She certainly goes above and beyond.
Thank you so much Hannah for making this stressful time so much easier.... Read more
R Cunnington
Hannah has been amazing in securing our mortgage offer and has kept us well informed at every stage of the process. Thank you for all your advice, dedication and support we can’t thank you enough. Lisa and Anna Cunnington... Read more
27th Jun 2024 (6 mo. ago)
T Smith
I’d give more than 5* if it was possible, everyone couldn’t have helped anymore but a massive shoutout to Sam, she went above and beyond to get the purchase of our house to go through. Also a shoutout to Emma for guiding us throughout the whole process when we had no idea what we were doing.
We can’t thank Sam and Emma enough.
Can’t recommend them enough, everyone should use manners and Harrison Marton branch... Read more
Buyer
24th Jun 2024 (6 mo. ago)
P Atkinson
Excellent service from start to finish. Emma helped us re-mortgage our property, found us a deal that exceeded our expectations, and after the initial meeting, offered guidance throughout over the phone - right up to completion. Couldn't ask for more. Highly recommended for anyone looking to obtain a mortgage, or re-mortgage.... Read more
E Haley
Hannah and her team helped us from start to finish. Hannah sorted all of our mortgage applications and life insurance and building and contents insurance. Hannah keeps you updated throughout the process and also lets you harass her with messages and emails when your worried without a single second thought. Manners and Harrison also give you a lifetime membership which also is amazing for future home moving and purchases! Hannah rang us on the day of completion to ensure we knew what happened next and kept us in the loop!
I’d definitely recommend them.... Read more
Buyer
9th May 2024 (8 mo. ago)
E Garbutt
Emma was a more than a massive help, as first time buyers we were rabbits in headlights and we would’ve been totally lost without her guidance. Every phone call, text, and query were answered, she kept us at ease and made moving house very easy and stress free. We could not recommend Emma enough as a mortgage advisor. Thank you again!... Read more
Buyer
2nd May 2024 (8 mo. ago)
C Shiels
Emma was amazing throughout. Super responsive, friendly and helpful from start to finish. Couldn’t have asked for more. Thank you so much again!... Read more
R ediale
Hanna was very welcoming,detailed and patient in explaining all the steps to secure a mortgage.I am more prepared to make an informed decision.... Read more
24th Apr 2024 (8 mo. ago)
T Panda
Absolutely fantastic by Hannah and the team at Marton. Professional and polite couldn’t ask for more at a stressful time. Thank you so much.... Read more
26th Feb 2024 (10 mo. ago)
Fisher
Hannah has been great at providing me with the help required for getting my first mortgage. Explains everything in a clear and easy to understand way. Would definitely recommend using Manners and Harrison to others. 5 star service.... Read more
26th Feb 2024 (10 mo. ago)
C Rumins
Couldn’t recommend Hannah Smith enough for mortgage services! She was so helpful throughout the entire process, regularly kept me up to date and helped with any questions to ease the process. The application process was seamless and she helped to assess my current circumstances and advise of ways forward to meet my needs. Thank you so much!... Read more
26th Feb 2024 (10 mo. ago)
L Simpson
Excellent customer service from start to finish. All staff members I have dealt with have been super helpful and have informed me of every step without prompt. I have dropped in without appointments many times with queries and concerns, but all the girls (Ruth, Hannah, and Claire) have been approachable, friendly, efficient, and productive in answering everything.
Top class service, highly recommended. ????????????????????????... Read more
20th Feb 2024 (10 mo. ago)
R Mccreesh
Sold my home through these guys Ruth and Sam to name a few of the team so simple and easy to deal with they are also helping in the initial offer of a new place that I wish to purchase.highly recommended as a team... Read more
Seller
15th Feb 2024 (10 mo. ago)
stephtones07
All the girls and staff in the marton branch are so helpful and friendly, nothing too much trouble. Definitely recommend them.... Read more
14th Feb 2024 (10 mo. ago)
F Battiston
Recently used Hannah Smith as my mortgage advisor. Her service, experience and knowledge is second to none. Friendly and will go out of her way to ensure all your questions are answered. Would recommend.... Read more
10th Feb 2024 (11 mo. ago)
P Hare
Currently using Hannah Smith as our mortgage advisor. Incredible service, always on hand to answer any questions (there’s a lot!). Very patient and always there to follow up with solicitors/estate agents. If I could give 10 stars, I would.... Read more
10th Feb 2024 (11 mo. ago)
jknemma
If you’re looking for a mortgage/remortgage then I highly recommend Emma White at Manners & Harrison. Truly world class service.
Emma was always making sure I understood every step of the process, always gave me multiple options and managed my expectations with realistic advice.
There was many complications around the type of property we wanted to purchase and as we were specific, it made Emma’s job more difficult. However you’d never have guessed that because she was brilliant - such a nice person to deal with.
Cant truly articulate how great our experience has been with Emma and the Manners and Harrison team but my wife and I are incredibly grateful.
Will be sharing with all friends and colleagues.
Will 100% use again in the future.... Read more
7th Feb 2024 (11 mo. ago)
L taylor
Hannah my mortgage advisor gas been excellent, I have asked so many things of her and changed my mind a few times, and yet nothing is too much trouble. Very competent and knowledgeable, would recomend for those like me, who need quite a bit of help. Thank you... Read more
23rd Jan 2024 (11 mo. ago)
B Hutchinson
Thank you to Emma White for making our first buyer experience so much easier!
At the beginning, Emma took the time to get to know us both and understand our situation. She explained everything we needed to know thoroughly, answered all of our questions and made the whole process feel a lot less daunting than it did before we had our first meeting.
As offers started to be submitted, we knew that Emma was only a phone call away if needed. The combination of knowledge, professionalism and enthusiasm makes for a fantastic customer experience from enquiring to completion.
Thanks again Emma!... Read more
Buyer
17th Jan 2024 (11 mo. ago)
M Newton
From the first consultation to the final handshake, Emma redefined what it means to be an outstanding mortgage advisor. Her in-depth knowledge of the industry, coupled with an unwavering commitment to my needs, was nothing short of extraordinary.
Not only did Emma provide clear, concise explanations at every turn, but they also demonstrated an impressive ability to navigate the often-complex world of mortgage financing. Their guidance was invaluable in helping me secure a mortgage that fit my unique situation and financial goals.
What truly sets Emma apart is her exceptional customer service. They were always available to answer questions, no matter how small, and made me feel like a valued client rather than just another transaction. Their patience, empathy, and ability to demystify the intricacies of mortgage lending were remarkable.
Thanks to Emma, what I anticipated to be a stressful journey turned into a seamless and surprisingly enjoyable experience. Their professionalism, expertise, and genuine care for clients are qualities that any organization would be lucky to have.
I wholeheartedly recommend Emma for any recognition or promotion within the industry. They are not just a credit to your team, but a true gem in the mortgage advising world!... Read more
8th Jan 2024 (1 year ago)
J Felstead
Excellent service, very helpful and friendly ????... Read more
8th Jan 2024 (1 year ago)
M burton
Can only highly recommend Emma White as a mortgage broker, she found me the best deal available sorted everything out and everything in place as quickly as possible. Friendly and always available for and questions or advice you may need, if your looking to buy a home and look for best best deals without the stress look no further than Emma. 5 star... Read more
Buyer
8th Jan 2024 (1 year ago)
T Bentley
I came to Emma to get a mortgage after been told I'd never be able to get one been so young, single and self employed. Well Emma proved them all wrong. She had a mortgage in principle with in an hour. With an offer I thought I'd never be able to get. Service was 5 star from start to finish! I couldn't recommend Emma enough. Half way through my mortgage process the rates dropped and she was able to secure a better rate I was amazed ! I couldn't recommend a better person to help you get ok the property ladder
Thank you again !... Read more
Buyer
8th Jan 2024 (1 year ago)
J Senior
i would just like to give emma white a special mention, she was ever so helpful and polite and always at the end of the phone when needed, thank you emma :) xx... Read more
8th Jan 2024 (1 year ago)
B Down
Amazing service from Emma and the girls at manners! Helped sell our house and Emma helped with our mortgage to get us in our dream home! Thank you Emma and the girls... Read more
Seller
8th Jan 2024 (1 year ago)
A Tunnicliffe
Great service from Emma White!! Helped us through our mortgage application! Will be recommending her to all our family and friends! Thankyou so much!... Read more
8th Jan 2024 (1 year ago)
G Brookbanks
Couldn’t recommend Emma white any higher! She has been amazing! . Friendly and professional gave me all the advice and supported me through buying our first home couldn’t have done it without her! Thank you Emma... Read more
Buyer
8th Jan 2024 (1 year ago)
E Highfield
A huge thank you to Hannah Smith for helping us sort our mortgage. We are new buyers and honestly had no idea where to start. She made the whole process seamless for us, constantly updating us with new information and keeping us in the loop. Hannah was there to help with all the paper work and offered us her expertise when we needed her. Thank you for all your help Hannah, you are the best!... Read more
Buyer
5th Jan 2024 (1 year ago)
A Corcoran
We are at the beginning of our house buying Journey and Hannah Smith has been extremely helpful in giving us guidance and and options with mortgages. Couldn't recommend her more!... Read more
5th Jan 2024 (1 year ago)
P Scaife
Could not recommend Emma White enough!! (mortgage advisor) She was amazing from start to finish… As a first time buyer I was nervous of course about it all but she was so reassuring and kept me in the loop with everything from start to finish! Also to mention I was in a tight time frame to get a mortgage offer, which she got to me in less than 2 hours! Emma is brilliant highly recommend!... Read more
Buyer
4th Jan 2024 (1 year ago)
D Adeshina.
Great people, we had a seamless house move with the exceptional team at Manners and Harrison. They are simply exceptional.????... Read more
4th Jan 2024 (1 year ago)
J IB
Thanks to manners and harrison crew , for helping to ease for my property purchase . Especially Sam and Ruth , were so excellent to keep their client dealing in highly transparent mean. Thank you all... Read more
Buyer
25th Dec 2023 (1 year ago)
Heena
We can’t thank Emma White (our mortgage advisor) enough for all the help she has given us during the process of buying a home. As well as mortgage advice, Emma helped us through insurance options too! Also, Emma’s warm nature meant that we as first time buyers felt confident to ask her many questions. And on completion morning Emma rang to ensure we were prepared for the day ahead. We were always amazed at how professional Emma was by her rapid responses and how quickly she would get things done! Overall, Emma is a fantastic mortgage advisor who gets stuff done! She is simply great at her job!... Read more
Buyer
18th Dec 2023 (1 year ago)
E Wilkie
Absolutely amazing personal service received by Emma White from day one she helped us in every way possible from getting our mortgage in place to us putting an offer in on a property and right up to the day we collected our keys ???? we will definitely be recommending Emma to any of our family and friends , we couldn’t be happier ????
December 2023,
Yet again Emma was truly amazing, she helped me at a time I really needed it and didn’t think my outcome was going to be possible but she went through everything step by step to get me my mortgage and went over and above I would recommend her services over and over, I’ve collected the keys to my new home and honestly couldn’t have done it without Emma ????... Read more
Buyer
12th Dec 2023 (1 year ago)
F Odinaka
I'm really excited and would love to say a huge thank you to Manners and Harrison, special thanks to amazing Emma White. She literally held my hand through a successful mortgage process. A lovely first time experience.... Read more
Buyer
7th Dec 2023 (1 year ago)
M testimony
We had a great experience in renting our house.Thank you Mr Lee for being helpful all through the journey of securing the property.... Read more
Tenant
3rd Dec 2023 (1 year ago)
Y Thompson
Absolutely delighted by the service we received from the whole team at Manners and Harrison while moving home. Our initial discussions and valuation from Luke were great, and the friendly and knowledgeable help from Ruth from start to finish was fantastic. We are very happy and would certainly recommend them to others.... Read more
Seller
23rd Nov 2023 (1 year ago)
G Falloon
Very poor service, I buy properties from most estate agents in Middlesbrough but this is the only one I have trouble with, lost a sale because of there attitude... Read more
Buyer
20th Oct 2023 (1 year ago)
G Carroll
Absolutely amazing team @ Manners and Harrison all polite and very helpful!
5* service guaranteed.
Emma White - mortgage consultant I can’t recommend this girl enough. Herself and her team have helped me through two house moves that have both been successful and hassle free. They go above and beyond to help you right through all the appropriate channels! Nothing is too much to ask.
Excellent service and communication.
Thank you very much all of you!
Gemma Carroll... Read more
Buyer
11th Oct 2023 (1 year ago)
Ste
Straight to the point… the entire process has been completely stress free thanks to the amazing Emma, couldn’t recommend enough, will definitely use again in future. 5 stars!... Read more
23rd Aug 2023 (1 year ago)
D Evans
Couldn’t thank Emma white from Manners & Harrison enough. I was a first time buyer and Emma made the whole process so easy and stress free for me, She explained everything thoroughly and always had time to answer my calls and questions to explain things which I wasn’t sure about, would highly recommend.... Read more
Buyer
17th Jul 2023 (1 year ago)
M Durrani
My mortgage advisor Hannah was absolutely amazing, genuine, patient and trustworthy she has helped me purchase my first home, she had also explained each process step by step carefully any questions I had she always had an answer to them, amazing team!... Read more
Buyer
29th Jun 2023 (1 year ago)
D James
The whole manners team overall and especially Ruth were brilliant from start to finish, kept me up to date and were always very prompt and clear with their communication. Would recommend them and definitely use again. Thanks for all your help.... Read more
19th Jun 2023 (1 year ago)
M Wilson
The girls were amazing! Ruth, Sophie and Sam, we’re a consistent comfort and reassurance during the sale of my home. They embrace me as an individual and reassured me when it came to the process of my sale through out! Being someone with a neurodiverse condition who struggles with daily life itself, you can imagine managing the sale of the property is extremely daunting for someone like me. The girls walked beside me and explained absolutely everything step by step and checked in on even the little things to ensure I was ok and understood my every need and question going through the process. I cannot thank them enough, they made it easy! Ruth-Sam and Sophie, thank you so much for all you did… a daily job it may seem for yourselves, however a huge impact on a life changing decision for me you made streamline and easy…. From the depths of my heart! I thank you... Read more
Seller
9th Jun 2023 (1 year ago)
Jade
Hannah Smith is an amazing mortgage advisor, she went above & beyond and always checked up on me which is something to be appreciated:)... Read more
30th May 2023 (1 year ago)
J Herron
Me and my partner have just closed on our first home and I couldn't of done with out the help of hannah our adviser. She has been so helpful and supportive throughout the whole process and I would highly recommend her to anyone looking to buy.... Read more
Buyer
12th May 2023 (1 year ago)
A Malik
Fantastic team who helped me from start to finish.
From Emma, who was involved with me most the time. Down to Ruth, Abbie and Sophie who helped me from here to there. Coudnt ask for a better team... Read more
28th Apr 2023 (1 year ago)
S Bainbridge
Staff have been very helpful and friendly.... Read more
25th Apr 2023 (1 year ago)
L Wharton
Emma and Ruth couldn’t have been more helpful, they were always on the other end of the phone to answer any queries and kept on top of the Solicitor. They made the process of buying my first house so simple and I will definitely be using them again should I move house.... Read more
Buyer
24th Apr 2023 (1 year ago)
H Keen
Couldn’t ask for a more lovely team to speak to, everyone in the office is so approachable and always do the most to make the stressful process of moving a breeze! A massive thank you to Ruth, my house sold in under 24 hours and she was fantastic at keeping us updated.
I’ve now both bought and sold a house through M&H and have had a great experience in both sides. I really appreciate the way they handled everything and would happily give them a call if we ever move again.
Thank you so much !... Read more
Seller
24th Apr 2023 (1 year ago)
C Flaherty
Couldn’t recommend Emma White enough! Great service and sorted everything out for me and my partner as first time homebuyers. Took us through every step and made sure it was so easy for us sorting a mortgage out. I will definitely be recommending her to any of my friends who are in the same position... Read more
Buyer
8th Apr 2023 (1 year ago)
G Ato
Grateful manners and harrison estate agents
The staff well displned and respectful
They know how to treat there customers or clients
Any help on time appointments on time great communication
Especially the best person ever (((hannah Smith )))
You are the best person hannah smith !!!!!!!!!!!!!
Thanks manners and harrison you working with hannah smith !!!... Read more
29th Mar 2023 (1 year ago)
E Dalton
Spoke to a couple of girls in the office for viewings and they were all really professional! I dealt with Ruth and she was always there to help me whenever I needed her. I ended up buying through another agent but would recommend Manners & Harrison!... Read more
24th Mar 2023 (1 year ago)
J Cane
I had a fantastic experience purchasing my home through Manners and Harrison and would definitely recommend their services. The friendly supportive staff made my time very pleasant and ensured I was informed and comfortable with the processes as we went through.... Read more
Buyer
24th Mar 2023 (1 year ago)
A Humphreys
The girls bend back wards for me,they & Hannah are great Im a new comer & doned know wwhat i am doing... Read more
13th Mar 2023 (1 year ago)
J Symon
Couldn't recommend Emma enough from start to finish nothing is too much trouble always going above and beyond thank you... Read more
8th Mar 2023 (1 year ago)
M Shahzad
Good... Read more
8th Mar 2023 (1 year ago)
M McClure
I have recently had life and critical illness protection sorted by Hannah Smith. This cover was completely customised as my job covers most but not all that was needed.
Hannah went through the application methodically confirming understanding at each stage before moving on, leaving me in no doubt what I was covered for.
I have also had a will through Manners and Harrison, again with Hannah; who made the process easy on both occasions.
My mortgage is due in just over a year and will be using her again, and highly recommend her services to anyone.... Read more
28th Feb 2023 (1 year ago)
M hewitson
Hannah our mortgage advisor from Manners and Harrison in Marton was amazing, nothing was too much trouble. Would recommend to anyone for any mortgage advice. The whole staff in this branch will do anything to help you and guide you. I would highly recommend this branch.... Read more
15th Feb 2023 (1 year ago)
R Loughran
Hannah save me fortune, Sophie kept me update with the process and did Hannah First class service very friendly and helpful thanks for great work... Read more
15th Feb 2023 (1 year ago)
A Dodd
Moving house can be a daunting experiance especially trying to juggle work, family and living your best life, Emma, from Manners and Harrison was an absolute delight to deal with, excepional customer service from initial engagement right through to completion, she provided me with regular updates regarding my mortgage application and general progress of the sale. I would highly recommend Emma to others as her level of professionalism and consistency in her service has been a positive experiance overall.... Read more
Seller
14th Feb 2023 (1 year ago)
M Woodford
Helpful staff. Much better then all of them in teeeside. 100 percent... Read more
11th Feb 2023 (1 year ago)
L Reilly
Sophie Hewitson really had out backs through out the whole process. She was extremely helpful, always enthusiastic, pleasant and genuinely excited for us when our offer was accepted. After the property we originally wanted came back on the market she got us in first to view it which led to the eventual purchase of the property. I’d like to thank you Sophie on behalf of myself my partner and our little boy you have made us very happy.... Read more
Buyer
11th Feb 2023 (1 year ago)
P Moores
Sophie Hewitson and her team at Marton, could not have been more helpful and supportive during the sale process. I could not recommend this team highly enough a genuine 5 stars... Read more
Seller
10th Feb 2023 (1 year ago)
R Hill
Can’t recommend Emma White from Manners & Harrison enough, I’ve had amazing customer service from her. I’m a first time buyer and had no idea what the process was for applying for a mortgage. Emma was always extremely helpful and signposts everything so you know exactly what to expect or what the next steps of the process would be, she was always available if I needed to contact her for any reason, even out of working hours she would answer if she could and if not always contacted me back asap. She made me feel completely at ease and reassured throughout.... Read more
Buyer
23rd Jan 2023 (1 year ago)
Glenn
Would definitely recommend Emma white @manners and Harrison Middlesbrough branch. Absolutely fantastic throughout the whole process of purchase.... Read more
Buyer
23rd Jan 2023 (1 year ago)
M AFRESI-ENTSIE
VERY FANTASTIC PEOPLE. THEY WERE WITH ME EVERY STEP OF THE WAY ESPECIALLY HANNAH. SHE WAS REALLY HELPFUL AND WOULD LIKE TO USE HER SERVICES FOR MY NEXT PROJECT.... Read more
15th Jan 2023 (1 year ago)
Z Fraser-Connell
Despite a very difficult buying process, the Manners and Harrison Team helped us through every step, ensuring we were aware of what was going on. We used the in house mortgage broker (Sequence Ltd) and our broker, Phil, did everything in his power to help us at every obstacle. Without the team we would never have got through our purchase with our sanity intact! Would definitely recommend!... Read more
Buyer
10th Jan 2023 (2 years ago)
L joynes
Can't recommend Emma from Middlesbrough Manners & Harrison enough. We were first time buyers seeking a mortgage advisor and Emma made the whole process so easy and stress free for us, going above and beyond to make sure we secured a mortgage that we otherwise wouldnt have got. Thanks again, Lydia & Ryan... Read more
Buyer
19th Dec 2022 (2 years ago)
C Longstaff
Decision in principle through to completion is stressful. You need a mortgage advisor, it's definitely worth it. I'm a first time buyer who isn't easily stressed and I already had a good understanding of what's needed to be done. I got my mortgage through Manners & Harrison in July, found a property to buy in October and I'm about to complete just before Christmas. It's sounds cliché to say that they fight your corner but they really do. It was urgent we got in before Christmas as my rental notice ends 31st December, they contacted the estate agents, seller and kept me on track. They also go through your insurance needs and explain everything clearly. I have briefly met some members of staff in passing and they all seem lovely. Hannah is our mortgage advisor who couldn't of been better. Always just a phone call or email away should you need anything. I thought, once we had the mortgage offer that was the end of talks with Hannah but she checked up on me in the late stages before exchange and essentially made exchange happen on time by getting in contact with the sellers estate agents and nudged things along where I couldn't. You can tell it's not just a job for Hannah, she really does care about getting you in your new home. Big thanks to Hannah and the team at Manners & Harrison for helping to make this happen. A nice Christmas bonus or a raise is needed.... Read more
Buyer
14th Dec 2022 (2 years ago)
J Martin
Reviewing on behalf of my Mum who recently sold her house. She couldn't have done it without the help of Emily who was fantastic throughout. All the girls in the office were always friendly and helpful. I'd recommend wholeheartedly... Read more
Seller
7th Dec 2022 (2 years ago)
E Render
Emily and Hannah truly are the dream team. the whole branch has been an absolute pleasure to deal with and have dealt with all our enquiries very professionally. Would highly recommend.
thank you... Read more
29th Nov 2022 (2 years ago)
I B
We have recently moved into our forever home with the help of Laura Burford,
- mortgage advisor. Laura has been extremely patient and helpful over the 2 years it took us to find the right home. She kept in touch with us regularly in order to keep our records up to date and ready for when required. We have used Laura on more than one occasion due to her intelligence and professional manner. I will not hesitate to get back in touch with Laura again in future... Read more
Buyer
24th Nov 2022 (2 years ago)
A Hussain
Thank you to Emma white who organised our mortgage, always available and informative thank you very much!... Read more
17th Nov 2022 (2 years ago)
S Ferguson
Quick response from your company and very polite and helpful friendly service thanks for that atleast someone gets back in touch with me others have ignored or let me down and gave someone else the property I was waiting for and didn't bother to contact me and let me no I had to contact thm myself to find out I was gutted so thanks very much for that and hopefully speak to your team soon ????????xx... Read more
9th Nov 2022 (2 years ago)
M Grace)
We closed yesterday on our first home, and we couldn't have done it without the help of our advisor Hannah. She went above and beyond and made the process so much easier. She answered every question, communication was exceptional, advice was always given and anything we weren't sure on or had any issues with she explained and broke it down for us.
Although we weren't local, we were always kept in the loop via phone call, email etc. Hannah always stepped in to help and was constantly willing to help throughout the entire buying process. Hannah made even the most stressful and time-consuming parts of the process feel positive and put our minds at ease. Overall, an amazing service from Hannah and I'm glad we went with the lifetime membership as it'll be a relief to know the service will be there if we ever buy again in the future. Thank you Hannah and Manners & Harrison.... Read more
Buyer
1st Nov 2022 (2 years ago)
S Bunting
Emma our mortgage advisor was absolutely fantastic. She was there to answer all queries I had and helped us find the best mortgage rate for our situation. I do believe if we didn’t have Emma to help, we wouldn’t have completed on our dream home and I really mean that! Would definitely recommend Emma for mortgage services and Manners & Harrison as estate agents.... Read more
Buyer
24th Oct 2022 (2 years ago)
S Tompsett
We cannot thank Emma enough for everything, without her we were in a rather sticky situation. Calm and amazing throughout we secured the mortgage needed to get our first family home.
Amazing service!!... Read more
Buyer
11th Oct 2022 (2 years ago)
D Jackson
Myself and my partner really appreciate Hannah Smiths time and efforts into helping us find and buy our home. Through some hiccups and my many questions, Hannah was very supportive and done her absolute best to get us the right deals and to make sure our lender fit our circumstances. She always got back to us if we had any issues and was very prompt with things so that we could get our mortgage through as soon as possible. I couldnt recommend Hannah enough, she has been fab! We have been in our home just nearly 2 weeks now and she has still sent messages to check in that everything is okay. From the initial appointment all the way up to (even after) completion, Hannah has been spot on :) thank you Hannah!... Read more
Buyer
9th Sep 2022 (2 years ago)
We bought a property through manners and Harrison marton. Dina rang us with regular updates. Despite it being complex and a long time to get to completion, Dina was great chasing solicitors and estate agents and trying to keep me as informed as possible.
Thank you ????... Read more
Buyer
27th Jul 2022 (2 years ago)
C Scrimshaw
We found Emma White (mortgage advisor) by accident after visiting to use the help to find service, and what a find she is! Sorted the mortgage, found the insurances, and when our seller was giving us the runaround she gave everybody a bloody good shake and here we are 2 days later, homeowners! Great advice, always available, we honestly couldn't have done it without her. 5 stars Emma, thank you again!... Read more
Buyer
25th Jul 2022 (2 years ago)
C Sim
I cannot thank Emily & Hannah enough at manners and Harrison in Marton for there time , patience and amazing customer service. From the beginning to the very end Emily ensured that everything was under control. She updated me constantly keeping me in the loop with what was going on and dealt with my solicitors at the end she was amazing and a credit to the company!! Hannah sorted me out with my mortgage finding me the best deal, I didn’t have to do a thing she was available whenever I needed to speak to her she updated me constantly during my mortgage application. She is fantastic! I do not have anything negative to say about manners and Harrison at all. They also make a great cup of tea! Thank you to everyone at manners and Harrison we now have our perfect family home!!... Read more
Buyer
14th Jul 2022 (2 years ago)
P Goddard
Went for a mortgage appointment with Emma White she was very knowledgeable and she made the whole process very easy would gladly use her again... Read more
6th Jul 2022 (2 years ago)
J Irwin
We are purchasing a bungalow through this estate agents, friendly staff but we have to keep phoning for updates, as we do not hear much from them.
Rather disappointed... Read more
Buyer
6th Jul 2022 (2 years ago)
K Culshaw
Cannot recommend Emma White enough. Helpful, friendly, informative and supported us throughout. She took a lot of the stress away of buying a property and helped us secure out forever home.... Read more
Buyer
6th Jul 2022 (2 years ago)
L Allen
I have just completed my mortgage with Hannah and she has been amazing. She has made the process so easy and nothing has been to much. She has answered every query I have had no matter how small and insignificant. Genuinely wouldn’t have known where to start with the whole process if it wasn’t for her.
The other girls in the office are always so friendly and chatty when I’ve been in. Amazing service will 100% recommend... Read more
Buyer
16th Jun 2022 (2 years ago)
A Zaman
Fantastic service from start to finish at Manners Harrison in Marton,
Emily Adams kept me update from start in buying my first home, would certainly be using Manners Harrison in future when looking to buying or selling my property.
Emily went out of her way helping me through the process and keeping me constantly updated and guided me.
THANK YOU
MANNERS AND HARRISON STAFF AT MARTON BRANCH... Read more
Buyer
6th Jun 2022 (2 years ago)
M Tudor
We received an absolutely faultless service from our mortgage advisor, Emma White when purchasing our house. She went above and beyond to make an extremely stressful process as straightforward as possible. Everything was explained, she was so thorough with her work and no request was ever too much. I would certainly recommend Emma- we couldn’t have done it without her!... Read more
Buyer
7th May 2022 (2 years ago)
L Lascu
Buying a home is not easy this days but having someone to guide you makes a huge difference.Hannah Smith helped me through the process of acquiring a mortgage and I received the best sevice and suport.
Professional and in the same time such a kind person she made things very easy during the whole process.Thank you ever so much Hannah !... Read more
Buyer
11th Apr 2022 (2 years ago)
G Yengwia
Ghabe Yengwia
Very professional and I'll highly recommend;
After contacting so many mortgage providers, I was told I won't be able to get a mortgage due to the nature of my visa. I was more than surprised when Emma White from Manners and Harrison told me she would get me a mortgage because everyone else told me it was impossible. She was very professional, nice, polite though out the entire process, taking the time to explain every single step to me as a first time buyer. Still surprised and very excited that she was able to help me secure a mortgage. Even I didn't believe it would be possible because she literally did what 10 or more mortgage advisers told me I would never be able to do and she did it at a lower fee too. I'm more than happy and wish I could find the words to thank her for her time and service and a job well done.... Read more
Buyer
6th Apr 2022 (2 years ago)
J Brown
I was so impressed with Manners and Harrison and in particular, our mortgage advisor Emma White. Buying a house is already a very stressful time but due to unforeseen circumstances unrelated to our mortgage, our sale and purchase took almost a year to complete. Despite this, Emma was amazing throughout and went above and beyond to help us get to completion. She explained everything so thoroughly and always had time to answer our questions or explain things we weren’t sure about. She was always a phone call away if we needed anything, which we really appreciated. In relation to the mortgage application process, the communication we received was excellent, everything was dealt with quickly and professionally, and we were kept updated throughout. We knew exactly what was going on at every stage. There aren’t enough words to express how grateful we are to Emma for all her help and we can’t thank her enough for everything she did for us to get us into our dream home. I’d highly recommend Emma and Manners and Harrison’s mortgage advisors.... Read more
Buyer
25th Mar 2022 (2 years ago)
V McDonald
I’d like to say a huge ‘Thank You’ to Hannah Smith, who helped me through a very long and complicated process (not something I could ever manage on my own!) of acquiring two buy-to-let properties. Hannah held my hand the whole way, she was on the ball with her communication, always acting in a time-critical sense. I really don’t think I could have done without Hannah’s support, especially when I live so far away. Thank you and I look forward to having you help me on future ventures.... Read more
Landlord
22nd Mar 2022 (2 years ago)
S Heminsley
Brilliant service from Emily & the rest of team, went out of their way to make sure everything went smoothly! Helped with the whole aspect of buying/selling! Would definitely recommend!
Thank you for all of your help! ????????... Read more
Seller
22nd Jan 2022 (2 years ago)
N Man
in 2021 my wife and I started buying rental properties . Hannah Smith at Manners and Harrison arranged numerous mortgages for us. I appreciated her down to earth approach and communication. I am not the best person at Admin and Hannah realised this , and sent over exactly what I needed to see, instructions on what I needed to do and made the whole process as straight forward as possible. We will be arranging further mortgages as we stock the portfolio and grow the business in the coming year. Cannot recommend her highly enough.... Read more
Landlord
19th Jan 2022 (2 years ago)
P wells
Re Hannah Smith ,Manners & Harrison, Marton Rd Middlesbrough.
After months of stocking a Buy To Let Portfolio, we have come to recognise the different levels of professionalism within the Estate Agent Industry. The Mortgage advisor at Manners & Harrison,
Hannah Smith was beyond helpful, could not have been more effective, or efficient , and her communication was the best we have encountered. She arranged several different mortgages , for numerous properties, for myself and my husband simultaneously. She knew what was important to us and sought out mortgages that were a good fit .
A friendly approachable professional , delivering a truly exceptional service we have not found anywhere else. We have already recommended her to several friends and family with the utmost confidence, and look forward to working with her again in 2022.... Read more
Landlord
19th Jan 2022 (2 years ago)
I Azarevics
The team was really helpful and would support us with all enquires we would have within reasonable period of time.
Our agent (Hannah) would always reach out to us in order to inform us of any changes, updates and/or progress in regards to our morgtage application.
We've managed to get our house within satisfying period of time (way below current national average waiting time).
P.S. Lifetime membership is also a huge bonus.... Read more
Buyer
18th Jan 2022 (2 years ago)
G Robson
Can’t thank all of the girls at manners they made our home selling journey a pleasure. Restored our faith and trust in estate agents after several bad experiences. Would recommend to anyone looking to buy or sell a property with the upmost confidence you will receive the best care and professional experience you could ask for.
Thank you again and all the best for the future... Read more
Seller
16th Jan 2022 (2 years ago)
J Steely
A great team very professional and helpful.... Read more
14th Jan 2022 (2 years ago)
Juliaandgirls
We cannot praise Eleanor and her team at the Marton Branch highly enough for the exceptional service we received. From start to finish nothing was too much trouble, communication was excellent throughout really was a pleasure to deal with them, a big thank you to Sophie and Helen who worked tirelessly throughout.... Read more
11th Oct 2021 (3 years ago)
M wardman
Special thanks to Antonio at the middlesbrough branch.... Read more
23rd Sep 2021 (3 years ago)
Excellent from the start, great communication kept you up to date on a regular basis on the ongoing sale would definitely recommend... Read more
Seller
20th Apr 2021 (3 years ago)
C Young
Very efficient and helpful staff. Excellent advice judging the market and even helped us with buying our next property. Eleanor filled me with confidence from the start... Read more
Seller
15th Sep 2020 (4 years ago)
J Cairns
Really efficient service so far especially with valuation.... Read more
Seller
18th Jun 2020 (4 years ago)
H Mason
We have recently bought a property that was up for sale with Manners and Harrison. We are first time buyers so this was a very daunting start to the property world. We decided after speaking to several finical advisors that we would use the in house mortgage advisor at Manners, which is through a company called sequence. Laura is just fantastic, she put so much time into making sure we not only got a mortgage, but the one with the best rates ect! Laura talked us through the full process, helped us with insurance, making a will ect. Without her, I know we wouldn’t be in a house of our very own, she literally guided us through everything. Sophie, one of the lovely ladies at manners, thank you for keeping us so upto date throughout the process, so pleasent and polite on the phone and a warm welcoming face in branch. Shyann, the sweetest, most down to earth little bundle of energy. She made us fall in love with our perfect little dream house, she came out to meet us on a few occasions to let us round the property. She is an asset to Manners, made a daunting experience very fun and relaxed. I know there are more to team at manners but I wanted to mention these 3 special lady’s in particular. Nothing is too much. I couldn’t recommend not only manners, but the Marton Branch. Exceptional service. Thank You for making our dream a reality.... Read more
Buyer
17th Jan 2020 (4 years ago)
P Mason
Shocking service, Put several offers in on a property and where never kept informed about anything
Will never view a property or use M&H again...Disgusting customer service... Read more
Buyer
14th Jan 2020 (4 years ago)
B Pearson
Stayed in touch, reccommended properties, very friendly.... Read more
25th Sep 2019 (5 years ago)
C White
Recently sold through the Marton branch and had a fantastic experience. Helen helped set my property for sale quickly and professionally with the on line marketing package. Lizzy the manager kept me informed throughout the process and helped chase the solicitors constantly for me to make sure it was a quick and easy process. Highly recommended... Read more
Seller
7th Aug 2019 (5 years ago)
R Saha
After using thirwells with no results or updates from them I switched to manners & Harrison (Marton Branch) my house sold within weeks I was kept informed every step of the way very helpful staff. I would like to say thankyou to all the staff well done to all... Read more
Seller
18th Jul 2019 (5 years ago)
P Sherwood
Absolutely fantastic service from Lizzie and Emilee in Branch. They helped me find my dream property and the whole experience was faultless, they really went above and beyond for me. Thanks again girls, Pam! X... Read more
Buyer
11th Jun 2019 (5 years ago)
L Page
Exemplary service from beginning to end. I can’t thank you enough, the most professional agent around. Lizzie and Sophie have been so empathetic and supportive. Found my buyer in a day and all done in two months! Thank you again!... Read more
Seller
19th Mar 2019 (5 years ago)
A D
Friendly and efficient!... Read more
18th Mar 2019 (5 years ago)
J Cross
After 8 months with another local agent, Nick came out to see me and I took the plunge in changing agent. Manners and Harrison found me a buyer in less than two weeks and I’m so impressed with the service that Lizzie and Sophie in the office have given me. Thank you all of you. Jack... Read more
Seller
26th Feb 2019 (5 years ago)
K Smith
A* for service, I can’t thank you enough for all your hard work! Especially to Sophie who went above and beyond for me to get a Buyer in less than two weeks! Thanks again, Kathryn S... Read more
Seller
6th Feb 2019 (5 years ago)
C Hutton
Thanks to this great team for always helping me out with investment properties in the area! Get me my viewings in whenever I’m in the area and their Solicitors are great at getting everything through quickly! Will always buy from these agents...class act! Cheers... Read more
Buyer
14th Dec 2018 (6 years ago)
G T
Thank you to all the team! Me and my Wife had our house on the market for months with a terrible local agent! After our experience with Manners and Harrison we have told all our friends and family about you all. Kept us up to date and we’ve finally exchanged and move in a few days! Only took Lizzie and the team three weeks to find our Buyer, Outstanding girls honestly! Thanks again and Merry Christmas From Gary & Anne... Read more
Seller
14th Dec 2018 (6 years ago)
J Wright
Great Service, the new Branch Manager got us an offer accepted within a week, really pro active and we can’t wait to move into our new house! You definitely get what you pay for! Thanks Lizzie and all the team!... Read more
1st Nov 2018 (6 years ago)
R Jordan
Purchased a house, not from, but through M&H - Marton a couple of months ago and the service was outstanding. My mortgage advisor (Emilie) helped me from start to completion which, as a first time buyer, made this stressful move much easier. Cannot recommend enough.... Read more
Buyer
11th Sep 2018 (6 years ago)
A Watts
My property purchase is currently going through and should be completing soon thanks to the help of Emilie the Mortgage Advisor. Emilie has been fantastic from day one keeping me fully up to date with all aspects of the purchase. Emilie managed to find me a great mortgage deal which I am very happy with. Emilie is friendly and approachable. I can highly recommend her Mortgage Advisor services.... Read more
Buyer
19th Aug 2018 (6 years ago)
K Oli
Excellent customer service and professional service.Emilie the mortgage advisor excellent and very knowledgeable about mortgages available .Would recommend her for mortgage advice and her nice friendly down to earth manner which helps in a stressful time of buying a home.... Read more
Buyer
14th Aug 2018 (6 years ago)
K Elgey
Sold my house with Manners and Harrison, the whole team were really helpful and Kate was great at keeping me informed throughout the process. would recommend... Read more
Seller
8th Aug 2018 (6 years ago)
C McArdle
As a first time buyer I went to Emilie, the Mortgage Advisor at Manners and Harrison, with absolutely no clue about how everything worked and also after being told by another company my chances of getting a decent mortgage were very slim. Emilie explained everything very well, found me a great deal, kept in touch constantly to keep me up to date and really went the extra mile to ensure I was happy everything was running smoothly. I couldn’t be happier with the service and would definitely recommend anyone looking for a mortgage to go see her!... Read more
Buyer
2nd Aug 2018 (6 years ago)
S T
Amazing team , sold in 3 weeks, can’t thank the team enough, would highly recommend.... Read more
Seller
1st Aug 2018 (6 years ago)
Kaitlyn
Brilliant service from Manners and Harrison, Sarah was very helpful and friendly throughout the process.
I would definitely recommend selling your house with Manners and Harrison.
Thanks for all your help x... Read more
Seller
1st Aug 2018 (6 years ago)
H Wu
my mortgage broker Emilie was very friendly, professional and responsive. The mortgage application process was made clear and fast by her. Would definitely recommend to others.... Read more
1st Aug 2018 (6 years ago)
J Emerson
I am a lifetime customer with sequence and i have recently bought with Manners and Harrison. I dealt with Kate she was very helpful with letting me know the progress of my sale and Emilie was really efficient renewing my mortgage. It was a smooth process would defiantly recommend.... Read more
Seller
1st Aug 2018 (6 years ago)
F Emerson
I viewed several properties with this company and dealt with Kate and Sarah. Kate was very proactive with ringing me back and arranging these for me.... Read more
26th Jul 2018 (6 years ago)
H stewart
I had great service here, my agent Emilie was very thorough, helpful and knowledgeable. It made buying my house so easy and they dealt with everything quickly and efficiently. I would most definitely reccomend using these estate agents.... Read more
Buyer
29th Apr 2018 (6 years ago)
S Cook
We rent our property through Manners and Harrison. Always quick to find us excellent tenants, customer service is second to none. Particular thank you to Geeta who has kept us informed throughout full process and was a pleasure to deal with.... Read more
Landlord
6th Feb 2018 (6 years ago)
C Coupland
Absolutely awful customer service towards a potential risk purchaser. I travelled hundreds of miles to view properties and was left stranded outside the first property of the day with not so much as a phone call to let me know the agent wouldn't be able to the up. It was left to me to contact them and I received little in the way of apology. I made it.clear I no longer wished to use them as agents, and bit them farewell but recieved several calls throughout the afternoon to try and encourage me to come back. I can not recommend them as a buyer, and have found other agents to be much more efficient in terms of customer service.... Read more
Buyer
15th Aug 2017 (7 years ago)
A Plummer
Could not be happier with the service we have received from all the guys at manners and harrison in Middlesbrough, gave them what a seemed an impossible task and 3 days later we had accepted an offer on our house! Customer service and commit is first class and i would recommend them to anyone looking to sell their home.... Read more
Seller
12th Jun 2017 (7 years ago)
M Chapman
Jan was fantastic at promoting our property and negotiating on our behalf with the buyers. We felt that she, and her team, were really working for the best result for us.... Read more
Seller
28th Mar 2017 (7 years ago)
J pringle
The team were all lovely - was a smooth process selling my house with this agent. Would definitely recommend this agent!... Read more
Seller
28th Mar 2017 (7 years ago)
H Jacobs
I found the lettings team at Manners and Harrison to be extremely helpful when dealing with my property, I would highly recommend them.... Read more
Landlord
1st Mar 2017 (7 years ago)