K Dzhambazov
We had a great experience dealing with Moscrops not just as a tenant but also as a purchaser. Very professional service, always ready to help with rapid response.
Outstanding service in every way and pleasure to deal with such a professionals the whole team. Highly recommended!... Read more
Seller
18th Sep 2024 (18 weeks ago)
B Mandátová
Great team, bought my first property with them. Their communication and how they deal with all sides involved in the purchase was amazing. Highly recommend.... Read more
Buyer
31st Jul 2024 (25 weeks ago)
S Casey
I just bought my first property through Moscrops and the whole team were so helpful and supportive through the whole process. They kept me updated all the way through and always had time to chat. Highly recommend!... Read more
Buyer
28th Jul 2024 (5 mo. ago)
B blablabla
Great letting agency. They are so helpful and deal quickly with any problems, no matter how big or small. The staff is very friendly. Cannot recommend them enough!... Read more
Landlord
26th Jun 2024 (6 mo. ago)
G Rodgers
Very professional, friendly and efficient service.... Read more
17th Feb 2024 (11 mo. ago)
K
The whole team I've dealt with from Moscrops have been amazing, whilst buying my first house. So friendly, and helpful. Honestly it's made the whole process go more smoothly and I couldn't be happier. Thanks guys :) Kayleigh x... Read more
Buyer
16th Dec 2023 (1 year ago)
S Ferrari
One of the best service that I received in my life. Thanks all of you guys and ladies
Simone Ferrari... Read more
21st Nov 2023 (1 year ago)
V culverwell
Brilliant staff.
Honest and friendly service.
Complete peace of mind knowing you're in good hands.... Read more
20th Nov 2023 (1 year ago)
K Murray
From start to finish Moscrops have been exceptional. Whilst there is a lot of steps to follow to ensure completion, the staff are more than supportive, and support you every step of the way. Even more so they ensured the property was spotless and ready for my exit date from my previous tenancy. They went above and beyond, looking for details I may have missed with viewing and kept me up to date with my requests.
When you’re in the office it is a fun and friendly environment. Definitely put a huge smile on my face in the midst of my moving day!
Thank you for all that you have done and I can gladly say I am now settled in my new home.... Read more
Tenant
30th Oct 2023 (1 year ago)
C Chadwick
Knowledgeable about our Section 21 predicament. Were very accommodating with our viewings and allowed a speedy application process for a property. Pity the landlord was a time waster, but agents were excellent.... Read more
Tenant
27th Sep 2023 (1 year ago)
A Hillbeck
Superb would come back anytime, lovely staff... Read more
6th Sep 2023 (1 year ago)
D Hind
We had the opportunity to meet and have good advice from jan and all the team at Birkenhead.
They are so friendly and very forthcoming with there knowledge and experience to help us obtain our first home (at 50) ????. X thankyou to you all you are a credit to moscrops agency. X... Read more
Buyer
4th Aug 2023 (1 year ago)
C Perkins
Having rented a small terraced house in Birkenhead for the last three years, I would just like to comment on the excellent and efficient service that Moscrops Agency provided. Moscrops Agents where flexible, attentive and considerate to requests for repairs and improvements where needed and to be fair and honest with any personal issues arising. Through Moscrops Agency I was allowed to enjoy the property and make it my home.... Read more
Tenant
7th Jul 2023 (1 year ago)
O Rowan
Brilliant letting agency. Went above and beyond for myself would not hesitate to recommend them in the future. Thanks to all the team at moscrops.... Read more
Landlord
15th Mar 2023 (1 year ago)
J Davies
The staff are extremely polite and very helpful indeed.... Read more
24th Feb 2023 (1 year ago)
M Birch
Really great business - had a great experience renting a property with them.... Read more
Tenant
23rd Feb 2023 (1 year ago)
J Jay
Really bad service - threatening behaviour to keep deposits so people are afraid they can’t move - known locally as the worst estate agents... Read more
Tenant
22nd Oct 2022 (2 years ago)
L Ann
Lovely team! Wishing them all the very best!... Read more
28th Sep 2022 (2 years ago)
J K?sicka
Terrible experience. The staff was not able or willing to answer any questions about the properties, the staff was rude and told my partner they never called us back because we live to far from the place we want to move to. And I was just hung up on.
It's a shame the customer service is so rubbish because they're have some very nice properties.... Read more
20th Jun 2022 (2 years ago)
L Wilde
Big thanks to Jan at Moscrops for being so patient and professional whilst buying my first property.... Read more
10th Jun 2022 (2 years ago)
S Lewis
Extremely professional and supportive staff regarding all matters.... Read more
20th Apr 2022 (2 years ago)
M Goulding
Excellent service. Friendly and professional.... Read more
19th Apr 2022 (2 years ago)
K Hindley
Absolutely 1st class service. My 87 year old dad was selling up and moving to Aberdeen to be near me. Moscrops staff were exceptionally helpful and kind to my dad during the sale period and guided us both to a very satisfactory sale. Friendly, efficient and considerate, everything you would want when selling a property. Thank you so much.... Read more
Seller
30th Mar 2022 (2 years ago)
S Shakurii
This guys are working hard to find out a nice place to rent for me and my partner, even now, when the market is so limited but with a high demand. I'm really thankful to them and I'm suggesting you to use their help and advice if you need a good results.
Special thanks to Mike and his colleague which are making everything possible to suit our needs!... Read more
Tenant
28th Feb 2022 (2 years ago)
K Whittle
I have used Moscops Estate Agents to manage my flat over the past 15 years. At all times they have provided me with an excellent service. Over the years they have given me advice on the rental of the property especially around safety issues such as electrical certificates.
I also used Moscrops to sell my property and again their service was excellent and I would recommend their services.
I am pleased to give Moscrops 5 Stars for the service in both property management and property sales.... Read more
Seller
28th Feb 2022 (2 years ago)
Selling my mother's house wasn't easy for me, but the Moscrop Team were all so helpful, professional, and and knew the market. They kept in regular contact, never needed chasing up about anything, and explained the process step by step. The person dealing with my file was exception and nothing was ever too much bother. She gave regular updates, put me at ease and was totally in control of the situation. I cant thank all of the team enough. It was good value for money as they took over showing people around the house, organising photographs and being a link with the byer and my solicitor.... Read more
Seller
28th Jan 2022 (2 years ago)
L williams
Thanks to the team at Moscrops. A very results focused company. Would not hesitate to recommend for lettings and sales. Cheers Lee.... Read more
5th Nov 2021 (3 years ago)
N Wilson
Moscrops have been such a lovely company to deal with. The staff are friendly, professional and always helpful. From the outset I was given reassurance at a very stressful time and the whole process was simple and well managed. I would highly recommend them to others.... Read more
1st Oct 2021 (3 years ago)
V Blair
I have been with moscrops for 11 yrs sorry to be leaving them as a tennet great staff stay safe an take care kind regards val... Read more
Tenant
6th Sep 2021 (3 years ago)
S Owen
Thank you to moscrops for all your help selling my house, and especially to Jan for all your hard work and keeping me up to date with everything you are very professional
Sarah clifton road ***** these 5 stars are you for jan... Read more
Seller
26th Jul 2021 (3 years ago)
C c
Delt with Moscrops now on multiple occasions, these guys are one of the best estate agents around.
They are very professional in their processes, and they are very reasonable in the price structure.
I would recommend anyone in their direction. Looking to buy a property, sell a property, or landlord management they do it all.
Special Thanks to Jan.... Read more
11th Jun 2021 (3 years ago)
Z Dalton
I have been with Moscrops nearly 25 years as a private tenant .they have always been amazing with me if anything needs fixing a phone call to the office where the lovely jan and Christine are and they are sorting it out for you right away ,Moscrops’s do property and gas safety checks regularly to check my house is safe, and smoke alarms are working ,they are very easy to talk to if you need something done . Highly recommend Moscrops I won’t go anywhere else that’s how wonderful they are ,they are a family run business which shows in their passion for looking after their tenants and all the hard work they do .... Read more
Tenant
26th May 2021 (3 years ago)
P Loxton
Moscrops have been our letting agents for many years and I highly recommend them if you need your property managed. They are a small and friendly firm who are responsive and professional. They are very knowledgeable about all the legalities of letting a property and make sure everything is kept up to date and in order. You won’t regret choosing Moscrops.... Read more
Landlord
15th May 2021 (3 years ago)
M Ackers
The good and very qick at doing the jobs and lovely staff too... Read more
7th May 2021 (3 years ago)
J Roberts
I have recently commenced a property letting through Moscrops and throughout have been dealt with in a most professional way, very thorough in all areas, especially in the current climate with Covid-19, extra care and attention during house viewing and at anytime when attending the branch. Their service is exemplary in comparison to a number of agents I have rented with over the years and I would not hesitate to recommend.... Read more
Landlord
1st Dec 2020 (4 years ago)
F Pavloski
Moscrops Estate Agents are experts in their field. They have excellent local knowledge, great communication skills and personal approach. The team is brilliant and they all have excellent work ethic, are very organised, and they have integrity. Pleasure to do business with Moscrops Estate Agents.
We will continue using their exceptional services for our projects in future.
Thanks for your hard work.... Read more
15th Nov 2020 (4 years ago)
J Heafield
Having recently rented a flat through moscrops i can honestly say that they are simply the best..They are super quick in solving any problems you may have with your rental property nothing is too much trouble. The staff are always very helpful friendly and polite. I would highly recommend anyone to use Moscrops.... Read more
Tenant
22nd Oct 2020 (4 years ago)
E Cadman
I would definitely recommend Moscrops. They’re a lovely, friendly team of people, with hearts of gold. Nothing was ever too much trouble for them. 6 and half years we rented with them, and built up a great relationship. Thanks to the team for all the help and support during our tenancy... Read more
Tenant
13th Oct 2020 (4 years ago)
A Adamczyk
This is so far the best agency I signed tenancy with! The whole procces was easy and any issue with the property been dealt brilliantly and quick. Can't thank you enough ????... Read more
Tenant
1st Oct 2020 (4 years ago)
A qemalli
Professional service and I would strongly recommend Moscrops Estate Agents to anyone thinking of buying in the Wirral area. They know the market in this area so well and really go the extra mile for their clients.
Jan has been excellent - she's kept me up to date, chased solicitors for me, been reassuring, honest, fair and personable. I've felt like we've been a safe pair of hands throughout and have really appreciated her input and guidance.
The wider team were also excellent, A great, well grounded, passionate and caring team all around!... Read more
Buyer
14th Sep 2020 (4 years ago)
H Hawthorn
Such an understanding and professional organisation! Moved while I was 7 months pregnant and it couldnt have gone smoother! Even when there were slight issues on my side there was patience and understanding to my situation.
Couldn't recommend more!... Read more
31st Jul 2020 (4 years ago)
D Jackson
I've been a client of Moscrops twice over the last 10 years and I have always found them friendly, efficient and professional... Read more
24th Jul 2020 (4 years ago)
V Halligan
I have been renting from Moscrops for four years now and have been very pleased with the service. They are professional, prompt and nothing is too much trouble. The staff are so lovely and helpful I would recommend this estate agents to anybody.... Read more
Tenant
24th Jul 2020 (4 years ago)
D gilbody
I have had personal dealings with this company for decades, they are professional, courteous and reliable. I would and often do recommend them to anyone interested in letting, renting, buying or selling properties. They go above and beyond any other agent I have ever dealt with! Many thanks to all the vital members of your team, especially, Jonathon, Mark, Jan and Christine, all of which are an asset to this incredible company !... Read more
23rd Jul 2020 (4 years ago)
D Macker
Very good service, friendly and informative staff. Any issues are dealt with immediately. Always able to contact them and they always respond in an efficient and professional way. Being with them for years and have done several stress free moves, always well organised and always feel confident that they're doing things in my best interests.... Read more
22nd Jul 2020 (4 years ago)
L Oxley
Was a moscrops tenant for 4 years. Sometimes your repairs can take a while while the landlord ok's but I found the staff happy and helpful, lots of their properties are nice and cheap as well. :)... Read more
Tenant
22nd Apr 2020 (4 years ago)
E Paganini
First time renters and moscrops were amazing always answerd our questions and were quick with repairs... Read more
Tenant
6th Apr 2020 (4 years ago)
I have dealt with moscrop’s on a few occasions. They are a quality outfit from top to bottom. Completely professional and ethical with a customer service focus that shines through. I have key my property through them for several years and their efficiency is second to none. Come time to sell, the perseverance of the whole team was outstanding. I cannot praise them enough. Thank you so much to all at Moscrop’s... Read more
Seller
27th Jan 2020 (4 years ago)
D H
If you rent through this agent a private property you won't get the support or help your require but if your rent one their own properties then you will be looked after no problem, otherwise your problems in the private property will just sit there 12 months later with nothing done unless you pay out of your own pocket because too often the landlord is happy to take your money every month and expect you to foot the upkeep of their property too.... Read more
Tenant
9th Dec 2019 (5 years ago)
S Washington
I have been renting properties from Moscrops for 5 years now and I can not recommend them enough! The staff are friendly yet very professional and thorough throughout every process, they can’t help you enough.
During my tenancy I have had no problems at all. The house was in excellent condition and was thoroughly checked before I moved in. I am currently in the process of moving to a bigger house with Moscrops. They have made the experience of moving out exciting rather than stressful. I’m looking forward to my next adventure in my new home with Moscrops.... Read more
Tenant
21st Nov 2019 (5 years ago)
A Jolley
I rented from Moscrops of over 12 years. They were always thorough, helpful and timely. Any issues I had during my tenancy (which were very few and far between) were always dealt with rapidly and efficiently, even when it was not their responsibility. I shall miss them, and highly recommend them! :-)... Read more
Tenant
16th Oct 2019 (5 years ago)
C Kacprzak
I was with this Agency for nearly 2 years (tenant renting a flat) and I have been always very happy with services provided. Staff is
friendly and professional and whenever I needed help they would react immediately.
During my tenancy I only had one small emergency with a leak in a bathroom and this was sorted right away. Apart from that, flat was in excellent condition, as it was thoroughly checked by the Agency before I moved in.
Moving out of the property was as stress-free as possible and 2 days after vacating the flat I had deposit back in my bank account.
Highly recommended!... Read more
Tenant
3rd Sep 2019 (5 years ago)
V Wibberley
The staff are very friendly and helpful they help you sort all your paper work out .and deal with any problems you may have. I strongly recommend moscrops estate agency to anybody who might be selling or renting .you will always get a good friendly reception... Read more
27th Aug 2019 (5 years ago)
A Lynch
Used Moscrops for over 10 years to let my houses. No complaints at all. Very friendly and professional.... Read more
Landlord
24th Jul 2019 (5 years ago)
Poppy
We can’t thank Moscrops enough on our successful sale of our house! Originally we bought our house from Moscrops and their service is second to none.
Jonathan was brilliant and even asked us if we liked the photos as he was taking them.
Jan negotiated an extra £1,500 on the sale of our property, this really helped us. We can’t thank Jan enough for her consistent updates and help with our sale. We had a great rapport with her which made our sale less stressful.
We can’t recommend Moscrops enough, everyone in the office was helpful and brilliant at their job. Choose Moscrops! You won’t regret it!... Read more
Seller
10th Jul 2019 (5 years ago)
B mates
Really professional and kind people... Read more
6th Mar 2019 (5 years ago)
Deborah
Absolutely fantastic!!
Friendly professional service
Highly recommend????... Read more
14th Dec 2018 (6 years ago)
D Santoss
I have been with Moscrops for many years. I left them to move to a property listed with another company and was so relieved when I returned to them a year later. From a tenants point of view they are an excellent company and are always happy to help. All the staff are friendly and professional and I have already recommended them to others in the local area.... Read more
Tenant
30th Oct 2018 (6 years ago)
M Grzesiak
Easily the best letting company out of the more than five I've been with throughout my life. Always friendly and responsive, can't ask for more!... Read more
Tenant
30th Jul 2018 (6 years ago)
J Morgan
I have been renting with Moscrops and I have found them very thorough and really accommodating! Very professional and kind staff I would certainly reccomend them!... Read more
Tenant
19th Jul 2018 (6 years ago)
C Morgan
As a contractor we have frequent dealings with Moscrops and they are unfailingly polite and professional. We have yet to visit a property where the tenant does not have a good word for Moscrops and the prompt service they provide for any maintenance issues which may arise. Nice people to deal with!... Read more
11th Jun 2018 (6 years ago)
D Hall
Best Estate Agent on Wirral! Very friendly, Very professional, Very Helpful. I was so pleased with the help and speed of the staff at Moscrops, nothing was too much trouble with helping me find my next home. Having moved a few times over the years and dealt with other Estate Agents I found this one to be far better than the rest. Anything that was needed was attended to fast, they kept me up to date with my application and other information about the house, they are simply the best!... Read more
20th Mar 2018 (6 years ago)
J C
Such a great Estate Agency! Nothing but pleasant throughout my whole signing up and moving process. Jan, Lynne, Mike and Mark were all great with ensuring the house was ready for my move in date. The team at Moscrops were very helpful. Would definitely recommend to everyone!!... Read more
Tenant
3rd Dec 2017 (7 years ago)
P Roach
Any dealings with Moscrops have always been positive , the one issue I had was resolved the following day (They even bent over backwards for me when I locked myself out). I actually enjoyed popping in if it was required as it’s a lovely, friendly, family run down to earth, professional business. I have recently vacated and if they were letting properties in my new area I would 100% have stayed with them. I got a full refund of my deposit and was quite sad not to have any dealings with them again.... Read more
Tenant
18th Oct 2017 (7 years ago)