Very kind and attentive... Read more
Seller
9th Jun 2025 (2 days ago)
Professional service. Well - updated by the manager and designated sales negotiator. Realistic expectations and valuation of house.... Read more
Seller
30th Apr 2025 (6 weeks ago)
Fantastic service. Excellent communication.... Read more
Seller
14th Dec 2024 (26 weeks ago)
All very friendly and informative. Kept up to date with everything.... Read more
Seller
1st Dec 2024 (6 mo. ago)
Professional !... Read more
Seller
4th Oct 2024 (8 mo. ago)
The agent was motivated and had a lot of buyers on their books which made the sale quick. Downside was that evaluation happened with too much push, not allowing for it to be able to be marketed at its highest price. Also a lack of advise happened in this area. Overall I am satisfied as I realised quickly and instructed the agents to revalue, and was finally happy with the combination of price and quick sale.... Read more
Seller
27th Sep 2024 (8 mo. ago)
S Whitfield
I sold (provisionally) my house through Bradshaw Farnham and Lea within a week of listing. This was wholly attributable to the hard work done by Emma and her team in Prenton. Throughout the whole process, I was kept fully informed and advised, and everything including solicitors was taken out of my hands. So far, stress free, and looking forward to an easy going completion if the last week has been anything to go by. Thanks!!!... Read more
Seller
30th Aug 2024 (9 mo. ago)
Amazing experience from start to finish. I was with another agent for 6 months who told me to lower 50k off market value in order to sell. Bradshaw came in, told me to remain the price as is and they sold it within a few weeks.
My only regret is not going with them from the start.... Read more
Seller
18th Jun 2024 (11 mo. ago)
I am SO glad I chose Bradshaw Farnham & Lea. The biggest appeal is that they were local to Wirral specifically, so had great local market knowledge and had even sold houses in my close. Lee and the team were terrific communicators—I knew about bookings and offers straight away, and they provided lots of advice about the offers received. They’ve also been great with communicating with solicitor.... Read more
Seller
29th Dec 2023 (1 year ago)
I had to move estate agents. There was not enough communication. No feedback. I felt like they were not interested. Now that I have changed they’ve also been difficult with returning my key and taking the sign down.... Read more
Seller
23rd Nov 2023 (1 year ago)
D Jackson
Great service good advice thanks everyone especially Dawn and anya. Louise .Claire... Read more
3rd Jun 2023 (2 years ago)
C Gray
Worst estate agents ever. Full of promises to get the house on the market.
Promises made, all broken, no communication.Overvalued our house and did nothing to get a sale. Always is ringing them, gave notice to take off the market and they didn’t, had to ring them again today. Boards not taken down as promised.... Read more
Seller
1st Jun 2023 (2 years ago)
C Media
I wanted to share the great experience I had thanks to colleague Emily Crate from the sales team. Emily has great customer service skills, always kept me up to date with information / updates and always went above and beyond of what I asked. Truly a great colleague at Bradshaw Farnham & Lea and my experience shows she is an asset to the business.... Read more
14th Apr 2023 (2 years ago)
A Woods
Emily's post-sale support was brilliant - dogged and determined to get the sale completed despite some challenges along the way!... Read more
Seller
28th Mar 2023 (2 years ago)
S Gaming
Very nice kind pleasent people and willing to when and if they can... Read more
14th Jun 2022 (2 years ago)
I'm not a fan of estate agents however if you are going to use one I highly recommend Bradshaw, Farnham & Lea, much more approachable, professional and cooperative than many others I have used.... Read more
Seller
9th May 2022 (3 years ago)
Very professional and helpful. Errors in initial advert were very quickly corrected... Read more
Seller
10th Apr 2022 (3 years ago)
A Leighton
Poor communication.... Read more
26th Mar 2022 (3 years ago)
Great Estate Agents.......!... Read more
Seller
4th Jan 2022 (3 years ago)
where still going through the process of selling ... Read more
Seller
15th Dec 2021 (3 years ago)
M smith
Great place for tapas but you need a bit of Spanish as waiters can be what English think is rude. But they are busy and need you to know what you want! No dithering accepted!... Read more
15th Dec 2021 (3 years ago)
Murpheus

I recently bought a property via Bradshaw Farnham & Lea's Woodchurch Road Prenton office. The first person I had contact with was Sam Clothier, who valued my own property. She attended quickly and also very promptly and was extremely professional.
I have to say, the sale/ purchase was also handled extremely professionally by the staff and I'd like to mention in particular two staff members (Julie and Amy) who were hugely supportive and helpful between putting forward my offer in July and moving in late September. My first dealings were with Julie who was so helpful at putting the right kinds of properties my way.
Amy was really helpful in her After Sales role, helping iron-out issues over jobs which needed completing by the vendor before I could move in and a slight issue over keys! ????
No issue was too big or small for the staff at BF&L and they were happy to facilitate a number of viewings for me over the months.
They put me in touch with their mortgage broker Bryan Davies who again was extremely helpful when I needed to revise my mortgage decision in principle after being let down by an extremely awkward and volatile vendor on the first property I'd made an offer on. Again, Julie was extremely supportive during that period after the original vendor pulled out, making sound suggestions about other properties which may be ideal.
The property I ended up purchasing was time critical due to the stamp duty holiday ending and their in-house Conveyancing Solicitors (Tara Cain of Russell & Russell in Chester) was also excellent, extremely helpful, worked really fast to move things on when the vendors solicitors seemed to be taking much much longer to respond.
Overall, I would definitely recommend Bradshaw Farnham & Lea and I will definitely be contacting their office again, when I come to need the services of an Estate or Letting Agents again - very, very impressed!... Read more
Buyer
8th Oct 2021 (3 years ago)
D Ward
Amazing help, amazing staff. Amy, Calum and Julie are worth their weight in gold. If you're buying or selling in the Wirral or Liverpool use BFL. They are amazing.... Read more
25th Sep 2021 (3 years ago)
P Barber
Everyone at Bradshaw Farnham and Lea in Prenton who I see for selling a property have been nothing other than fantastic from the beginning. I cannot thank them enough for all their help along the way as it hadn’t been easy due to solicitors and if it wasn’t for Amy and Emma I don’t think it would have got completed. I can’t thank John, Julie Amy and Emma enough for everything they have done for me though this process.... Read more
Seller
2nd Aug 2021 (3 years ago)
An excellent all round service. Very knowledgeable about property values in the area and provided a lot of information on recent sales prices of similar properties. Most importantly they gave a realistic valuation which led to plenty of viewings and resulted in four offers after the first set of viewings. As a result we accepted one of these offers and the sale process progressed to a satisfactory conclusion. I have already recommended them to a friend and they are dealing with their sale in a similar professional manner. ... Read more
Seller
25th Jul 2021 (3 years ago)
E Barnes
Really good experience from start to finish, great photos of our house & a quick sale
Communication was great and throughout the sale process Amy was really helpful and knowledgeable despite lots of issues with solicitors and problems along the chain
Would recommend ????... Read more
Seller
7th Jul 2021 (3 years ago)
D Manning
Lovely friendly agents, callum and Dave especially... Read more
24th May 2021 (4 years ago)
M J
We dealt with BF&L for the purchase of our property. The team were very responsive throughout. Particularly helpful dealing with Emma in the sales progression team who was always on hand to answer queries and help move the transaction along . Would be happy to recommend and hope to deal with them again in future.... Read more
Buyer
11th May 2021 (4 years ago)
B Swan
Excellent service during very difficult circumstances. Julie and the staff at Prenton got us through to the exchange and thanks to them we made our dream move. Many thanks to you all.... Read more
Seller
7th May 2021 (4 years ago)
H O'Loughlin
Did not have a good experience dealing with BF&L. We put an offer in which was accepted by the vendor and then was told two days later that another offer had been accepted. In my opinion this constitutes as gazumping indicating a total lack of moral fibre. Would not recommend if you want an honest, stress free buy and sell.... Read more
Buyer
2nd May 2021 (4 years ago)
M jones
Great experience with Amy & the team at BFL, always there to assist,staff always willing to go above and beyond ,very supportive all-round , I'd highly recommend them and wouldn't hesitate to use the Prenton branch again.... Read more
28th Apr 2021 (4 years ago)
C Jackson
Bradshaw Farnham & Lea was very professional. Starting from Seb with my property brochure to Calum with the great sales negotiating and then to Emma with sales progression. Couldn't ask for a better sale with a great estate agent. My property sold within 2 weeks of marketing. Would Highly recommend... Read more
Seller
28th Apr 2021 (4 years ago)
S Hughes
Emma and Amy were amazing very professional and kept us updated at every stage . All the staff in the Prenton
office are fantastic Would highly recommend!... Read more
20th Apr 2021 (4 years ago)
A Roberts
I dealt with the sales progression team in Prenton, as a purchaser. Emma was incredibly supportive and helpful, whilst being professional throughout. She has been a pleasure to deal with, in what would have otherwise been a very challenging time.
I am very grateful for her easing me through this process!... Read more
Buyer
19th Apr 2021 (4 years ago)
M Greaves
Recently purchased my new home through BFL Prenton. I cannot recommend them enough. From putting in my offer until obtaining the keys I cannot fault their service.I dealt with Emma Lane who was very professional and friendly. Everything I asked for and requested was dealt with quickly and efficiently. Slight hitch on the completion day by my solicitors meant that there was a delay in getting our keys. When we went into the office stressed and upset they were absolutely brilliant. Their speed and professionalism on that day was really comforting and reassuring.... Read more
Buyer
19th Apr 2021 (4 years ago)
D Fallon
Very professional and have the interests of their clients foremost in their dealings with prospective buyers.
Constant and immediate contact made at all times.
Thoroughly recommended.... Read more
13th Apr 2021 (4 years ago)
V Martin
The BFL Woodchurch Rd branch have been fantastic. Every step of the way all the staff have been fantastic, Emma and Amy especially so. Through no fault of theirs, our chain fell through and they were still so supportive . I would in use them again to sell a house or recommend them to any of my friends and family... Read more
Seller
12th Apr 2021 (4 years ago)
M Wilson
Excellent service from first contact to completion. Even arranged gardening, a lock change and meter readings. The sales progression team were both professional and empathetic. Recommend BFL Prenton very highly.... Read more
Seller
12th Apr 2021 (4 years ago)
Amazing! Had a easy sale sold for full asking. Only reason we got in before Christmas was because bfl was on the ball. Reasonable fee rather than being ripped off by the other agent on woodchurch road!... Read more
Seller
8th Apr 2021 (4 years ago)
Bradshaw Farnham & Lea were very professional, easy to reach and kept us informed every step of the way. I would not hesitate in very highly recommending them to anybody.... Read more
Seller
8th Apr 2021 (4 years ago)
J E
Very poor communication received from the Prenton branch. We placed an offer for a house we viewed within an hour of viewing last Thursday. We offered over the asking price and explained we will offer higher if someone else put in an offer as we loved the house. We were then told they would call us on the Saturday with a decision. No one rang us on Saturday so I rang them half hour before they closed and they said the vendor hadn't made a decision and the would call us on the Tuesday. No one rang us on Tuesday so my partner called them in the afternoon. We were then told the house was sold to someone on Saturday even though they told us no decision was made when we rang. This meant we could not place a counter offer which is what we told them we would do. Very poor communication and we were given false information when we called.... Read more
Buyer
7th Apr 2021 (4 years ago)
M Jones
I couldn’t recommend BFL more highly in helping my wife and I complete the purchase of our new home.
There were challenges a plenty, but we were kept informed throughout on how things were progressing and felt totally reassured that everything that could be done was being done.
A special thank you to Emma for her friendly and professional support throughout, for which we will always be very grateful.... Read more
Buyer
7th Apr 2021 (4 years ago)
D Jones
Could not of asked for anything better than the quality of service received. We were kept informed throughout the whole process and if a question arose help was only ever a phone call away. All in all a great team of professionals...with special thanks to Emma who deserves a gold star.... Read more
2nd Apr 2021 (4 years ago)
M Patel
Terrible customer service. Arranged viewings for people who didn't turn up with no notice. I agreed to perform viewings and the two viewings I had they wanted me to do them. Not worth the money.... Read more
Landlord
7th Feb 2021 (4 years ago)
Outstanding service, and always kept informed and up to date - recommend 100% If you need an Estate Agent I recommend Bradshaw Farnham and Lee... Read more
Seller
4th Jan 2021 (4 years ago)
L Oulton
Thanks to Mike,July and all the staff for their hard work in selling our home in these tricky times.
We had a few challenges on the way but the staffs professionalism made it all worthwhile.... Read more
Seller
10th Sep 2020 (4 years ago)
T MCGEE
Prenton - Excellent service! Smooth process from start to finish.....at ease straight away. Mike & Callum professional, friendly, helpful great communication with all staff. Highly recommended! *****... Read more
2nd Sep 2020 (4 years ago)
N Pattison
Professional and friendly... Read more
1st Sep 2020 (4 years ago)
J Sullivan
Good playing fields and a good club house.... Read more
22nd Aug 2020 (4 years ago)
P D
I am a first time buyer, I had two other property transactions which did not go ahead after long months of waiting with an another estate agency. This was my first time dealing with Bradshaw Farnham & Lea. Usually estate agents are only after the commission and protecting the sellers. They only care about the buyers until you make an offer, but not Amy Henshaw. Amy was there for me from day one, always so helpful and so caring. She gave me so many helpful hints that I cannot even count, the communication from the solicitors side was everything but efficient, but thanks to Amy the whole process was bearable and I have managed to keep my sanity. Amy should visit other estate agents to teach them how things should be done. If you are hesitating to go with BFL, don't. You will be in good hands. Thank you Amy and the rest of the branch, in a few days I will be a happy home owner.... Read more
Buyer
7th Aug 2020 (4 years ago)
L Quirk
I have recently bought of Bradshaw Farnham & Lea and couldn’t be happier with the service priced.
As I first time buyer, the thought of buying a property was quite stressful, but they made the process super easy. Calum and John could not of been more helpful.
Will definitely be using them again in the future and will recommend to friends and family.... Read more
Buyer
5th Mar 2020 (5 years ago)
C howell
My daughter recently sold her house through BFL, Prenton branch . Jon couldn't do enough to help her, keeping her updated throughout the process. The house sold quickly and she was delighted with the service provided by Jon and the team at BFL.... Read more
Seller
28th Feb 2020 (5 years ago)
L Dale
Great staff , over all service 5* . Well done everyone at Bradshaw Farnham & Lea.... Read more
27th Feb 2020 (5 years ago)
S Duncan
Used the Prenton branch a few times over the years and the service is fantastic. They make everything so easy and are very efficient. Dealt with Vikki who has been really helpful helping us with our requirements...thank you.... Read more
27th Feb 2020 (5 years ago)
K Read
Would give them 10 stars if I could. All the staff have been excellent, from the first valuation when we said that good communication was important to us they have met and exceeded that expectation. They have helped us with every aspect of selling our house and helping with the purchase of a new home, always friendly and professional. Will highly recommend to others because hopefully we have found our forever home, with their help.... Read more
Seller
27th Feb 2020 (5 years ago)
M W
I can't speak highly enough of this branch of bfl as I had a tough time selling my parents house with issues out of their control but the communication was first class and Julie in the branch was very professional but I have to say she was like a sister looking after me right till the very end.... Read more
Seller
27th Feb 2020 (5 years ago)
J Barnes
BF&L looked after my tenanted property for several years, I have now decided to sell & would not contemplate using anyone else- the communication is excellent & they have been extremely pro-active but professional and personable in every way... Read more
Seller
27th Feb 2020 (5 years ago)
S McKay
Worst customer service I have ever recieved, avoid these con artists at all cost. I paid my deposit to them and they are refusing to give it back after countless emails to them going un answered.
Update: despite getting in touch with me and the promise of someone getting back to me on 2 occasions no one ever did. This has meant to get my deposit back I have had to get solicitors to sign forms for the DPS at my own cost.
Avoid at all cost handing over this company money, they will do everything they can to not give you your money back. THIEVES... Read more
Tenant
1st Feb 2020 (5 years ago)
G Westray
Great Service all round... Read more
15th Nov 2019 (5 years ago)
A Wozniak
My wife and I saw a very nice house on Rightmove, advertised by BFL. I called them about a viewing, was told they still had to get ahold of the current tenant to schedule it, but would of course get back to me once they knew. I called a week later, because I hadn't heard anything and was told the same thing. I called once again two weeks after my initial enquiry and was told that there was an application on the house and a viewing had taken place a while ago. My name and contact data was not on the list. 'Sorry 'bout that', they said. Well, my wife and I feel very sorry too, because the house looked really nice in the advert. Based on this experience, I can only conclude that BFL is quite incompetent in doing the basics of their job. Avoid them if you can.... Read more
2nd Sep 2019 (5 years ago)

Genuine one star review. Meaning, the one star is for selling our property in 8 days flat. Great! However, literally everything else about Bradshaw Farnham & Lea was a joke. We found out after 2 months that we have a “sales progressor”, to which we only received one email, we asked what was happening with our buyers solicitor as they are ignoring our solicitors emails, letters and calls, so the “sales progressor” managed to get in touch with OUR solicitor then emailed me to tell me exactly what we had already told her. At least she responded. After this. We didn’t have any more contact with the “sales progressor”. Another 2 months pass rolling this on our own. The sale is finally progressing now and BFL are somewhat in the loop, they actually managed to negotiate a completion date (in 6 days time). Woah! You expect to wait 4 months and try and drop a full house move on us in 6 days time? Sounds a lot like disorganisation don’t you think? We push back as we had already preliminarily planned for around 2 weeks ahead and this is where we finally agreed. Guaranteed that the move would be the 13th June, we arranged a van and on the morning of the 13th we loaded 70% of Our belongings into this van (the bed went in first). We’re at about 12:30 now and we haven’t heard anything from anyone. My partner decides to call them, after a return phone call apparently they were waiting for our buyer to pay his deposit to his lender (??!!??) the sale is now underway. It’s going to be a few hours for the transfer can go through before we can get the keys. It’s now 1pm, we decide to go and wait near the branch and wait for the call as the day is now running out and we have to do another trip in the van but we haven’t even unloaded the first lot, or the cars. At 4pm, I’m seriously agitated and decide to go to the branch to find out what’s going on. The girl I speak to needs to call someone else to find out what’s going on. When she gets off the phone she says the money transfers still haven’t gone through. If it hasn’t gone through by 4:30pm you will need to go back to your current property, of which it’s mostly packed into the van. (Remember the bed went in first... pro tip, never do this!). I’m now just about ready to explode. With a few minutes to spare, the phone rings. It’s done, there’s the keys. Then I get “so, err, the buyer is now legally entitled to that property, when can he have the keys?” I’m stunned for a split second. Obviously, when I’ve emptied it, “but we will be closed in an hour, I can ask him to meet you at the property” yeah whatever. Thankfully, that was the last encounter with BFL and it will certainly be the last. We were put off Karl Tatler with how often they rang us before choosing an estate agent, but honestly feel we made a poor decision and should have paid the extra for KT, we feel with how annoying they are with ringing you that is probably reciprocated to the solicitors and other people in the chain which should keep things moving.
TLDR: BFL excellent at a sale, nothing more. Should have paid extra for Karl Tatler.... Read more
Seller
17th Aug 2019 (5 years ago)
G duffield
We enquired about a house and they couldnt get us an appointment, didnt give any explanation. They then phoned us out of the blue and booked an appointment. We travelled a long distance to view the house to get there and find that the appointment was cancelled as they had accepted an offer on the house. poor vendor having their family time disturbed early on a Saturday morning. I couldn't even speak to BFL because no one in the office answers the phone.... Read more
6th Jul 2019 (5 years ago)
P turner
We chose BFL as Mike clearly demonstrated his local knowledge and understanding of how best to market our house. We weren’t disappointed as the team worked tirelessly and impressed us with their friendly and energetic approach and always acted upon any concerns or questions we had. Most of all -our house sold super fast. Big thanks... Read more
Seller
21st Jun 2019 (5 years ago)
J Ferguson
The whole team at BFL Prenton are simply awesome.
Michael came out to carry out a valuation and marketing, Julie and the other ladies in the office who arranged all the viewings and the financial assistance from Bryan.
The whole team couldn't have been more helpful, they were all very professional and friendly and so easy to deal with from start to finish.... Read more
9th Apr 2019 (6 years ago)
J Parker
Great experience with BFL in Prenton. Mike came out to value my mothers house and straight away we could see that he had a fantastic amount of knowledge of the local area. It was due to this that we decided to use BFL. They came out and took great photos and managed to get the property on the market the next day. After just under 2 weeks of marketing, we had an offer of just under asking price. This was down to the efforts of the team and in particularly Julie. Julie looked after us throughout and worked her socks off to get us over the line! We would recommend them to anyone.... Read more
Seller
4th Apr 2019 (6 years ago)
G Simpson
What a brilliant professional team at BFL, nothing was ever to much and done in a way that was considerate and helped us through the various hurdles that always present themselves with any house sale. They took the stress and managed the sale.
We would not hesitate to use you again, thank you.... Read more
Seller
2nd Mar 2019 (6 years ago)
Dan
Good to deal with... Read more
18th Nov 2018 (6 years ago)
N Smith
This review is a bit late. I sold my house with BFL and it was difficult due to breakdown of relationship. However, I have to say how very helpful and efficient Julie Phillips was with the sale. I found her to be super efficient and extremely helpful in an awkward situation. She was very much on the ball with the sale and was fast finding buyers. I would highly recommend Julie and if I was to sell or buy a property I would be straight back to Julie. Thanks Julie... Read more
Seller
11th Feb 2018 (7 years ago)
K Williams-Tully
Excellent service, photo's and brochure were great. House details uploaded to Rightmove immediately. Manager and staff attentive and professional. House sold within 2 weeks.... Read more
Seller
29th Nov 2017 (7 years ago)
S Jaffé-Noble
Excellent estate agents, always available to fall back on and get answers for you... Read more
19th Oct 2017 (7 years ago)
S Reay
Highly disappointing, letting fees extremely difficult to locate on the website hence contacting directly £325 per couple for a property is extortion. Agency fee's let down a fantastic looking property also telephone manner could be improved.... Read more
Landlord
28th Jun 2017 (7 years ago)
S ross
My experience of selling a house with BFL has been a very good one and special mention must be made of the very efficient and professional service provided by Julie. Thanks to all at BFL.... Read more
Seller
12th Jun 2017 (7 years ago)
S Webster
Nothing negative to say, all good.... Read more
14th May 2017 (8 years ago)