B Besta
I was very happy with Ellie, she was super helpful in my situation and helped me to move quickly and organised everything very professionally. I personally thank her to being so supportive and helpful... Read more
14th Nov 2024 (13 weeks ago)
R Smart
Highly recommend all round. Ellie Green was great - helpful, knowledgeable and professional from the viewing to signing me up. Thanks Ellie!... Read more
Tenant
5th Nov 2024 (15 weeks ago)
V Jones
This business consistently demonstrates exceptional professionalism and reliability. They have managed my property for many years, maintaining it to the highest standards with unwavering attention to detail. Beyond their professionalism, they show genuine compassion and understanding, especially when challenges arise. I highly recommend their services without hesitation.... Read more
Landlord
1st Nov 2024 (15 weeks ago)
L Giurgea
Amazing friendly, helpful, responsive and professional agent, we had support and advice available at every step.... Read more
1st Nov 2024 (15 weeks ago)
H Barrett
Having had my tenancy transferred to Motis, I have found their service management team efficient in dealing with any maintenance issues that arise. Kim, Dee and Meghan are very understanding and helpful.... Read more
Tenant
1st Nov 2024 (15 weeks ago)
C blackmnan
We got a lot of help from Dee. We was provided with all the information needed and all our questions answered. We was spoken to with respect and understanding and didn’t feel that we was pushed aside for any reason.... Read more
1st Nov 2024 (15 weeks ago)
C New
Ellie has been nothing short of helpful during the process of finding a property and then moving in. She kept us fully up to date at every stage of the process and was more than happy to help us when needed.
Update: we’ve now been in our house for 7 months and Motis are continuing to be amazing. 6 monthly inspection went smoothly and Kim was great as usual. Can’t fault them at all.... Read more
31st Oct 2024 (15 weeks ago)
P H
I was recently looking for rental properties in Folkestone and found one I liked through Motis Estates; I dealt with a lovely agent called Deanna and the process could not have been smoother from viewing to getting the keys. Deanna explained each step and helped me with queries around the property too.
The process between initially finding the property to getting the keys was superfast – actually the fastest I have experienced - and the support Deanna gave throughout was first rate.
I would highly recommend Motis Estates and Deanna :)... Read more
Tenant
31st Oct 2024 (15 weeks ago)
W Weir
This is my first rental in the UK. Motis Estates have been more than supportive with both the formalities and suggestions for every issue or need that I have had. Kim has gone above and beyond to support both myself as the renter and the landlord to make sure the rental relationship is excellent. I can see why they won the Lettings Agent of the year award in 2023 in Kent.. I would personally recommend Motis to anyone looking for a rental property in Kent. Professional, helpful, friendly and knowledgeable.... Read more
Tenant
31st Oct 2024 (15 weeks ago)
C Jackman
I’ve been with Motis 10 years and they’ve been amazing . I wouldn’t go with anyone else and Kim is the best. Always helpful and tasks on the house that need doing are always attended to asap.... Read more
Landlord
31st Oct 2024 (15 weeks ago)
E Rice
Motis Estates have been great when it came to trying to purchase our first property. Ellie was brilliant, and supported us through every step of our journey, even though ours was extremely complexed and time consuming. No question was ever to silly to ask, and Ellie constantly remained on the ball for us - big thank you!... Read more
Buyer
31st Oct 2024 (15 weeks ago)
J Ferreira
Ellie was great super friendly and helpful and helped us move the process much faster for us to move in which was greatly appreciated.... Read more
16th Oct 2024 (18 weeks ago)
L Stanley
Since having a terrible experience with our last letting agency, we have had nothing but positive communication with Motis. Since enquiring about the property we are in now, we have been in communication with Dee and Kim who have both been extremely understanding with all of our many questions and concerns. Although we have had a few issues with the house, this has been at no fault of their own and anything that has needed fixing has been fixed. If anyone was thinking about renting through Motis I would definitely say do it. We have experienced some awful people from other estate agencies so cannot be happier with the experience we have had so far.... Read more
Tenant
4th Oct 2024 (19 weeks ago)
L Harkins
Ellie has been so helpful in sorting my tenancy for me, every time I've had a question or query she's been incredibly quick handling things and I'm very grateful for it. The transition into my new home has been easier than expected and that's thanks to her.... Read more
Tenant
2nd Oct 2024 (20 weeks ago)
D Patel
I would highly recommend Motis to anyone. Meghan is out of this world and her team of staff are extremely knowledgeable and extremely helpful. Meghan and her team go above and beyond to help. It is clear to see that Meghan takes great pride in the work she delivers to her customers and is always willing to help.
I would not go to another estate agent.
Meghan is approachable, kind and professional. Fantastic service and the most reliable around.... Read more
24th Sep 2024 (21 weeks ago)
S Xoo
Highly recommend Motis Estates especially Ellie Green! She made the whole process so much easier and stress free which was very reassuring as a first time renter! I couldn’t fault Ellie at all.... Read more
Tenant
24th Sep 2024 (21 weeks ago)
M C
These people know what they are doing, - real professionals and very pleasant too.
Deanna went above and beyond to drive the process through, smoothly and quickly for me. Sterling effort! And good communication throughout as well. (The only reason it's not 5 stars is that their external referencing chatbot had a hiccup - which, again, Dee sorted out). Very high praise indeed from here!... Read more
24th Sep 2024 (21 weeks ago)
J smith
Dee is a very warm and friendly girl, who helped me very much with my move . Cant thank her and MoTIS enough... Read more
17th Sep 2024 (22 weeks ago)
R Lemon
Ellie Green was superb in her dealings on a property purchase. Successfully mediating between buyer and seller, she is a strong asset to Motis with a friendly demeanour and high level of professionalism.... Read more
Buyer
13th Sep 2024 (22 weeks ago)
D Knight
Deanna made my experience with moving so easy and was really helpful ,thank you .... Read more
3rd Sep 2024 (24 weeks ago)
D Loftman
Had some viewings with tom and found him so helpful with the viewings and information of folkestone area , would highly recommend tom to do your viewings.
Thanks tom... Read more
1st Sep 2024 (24 weeks ago)
O Brooman
My move process was really quick and efficient thanks to Ellie. I really appreciate her efforts and help towards my move. As it was really stressful for me.
Really recommend her and Motis Estates.
I even got a lovely goodie box too :)... Read more
28th Aug 2024 (25 weeks ago)
A Bryan
I was looking to rent and move from Norfolk to Folkestone, Kent for work but had a very short time to get everything in place so was a stressful time.
I saw Motis Estates advertising the perfect place and made contact with Ellie Green from Folkestone office to enquire and get the ball rolling.
Ellie made the whole thing seamless and stress free. She is professional, friendly and really efficient and we couldn’t have got it all done in time without her. She is a great ambassador for Motis and I would recommend both Motis and Ellie for anyone that wants a professional, friendly and efficient service.... Read more
Tenant
28th Aug 2024 (25 weeks ago)
B Ashton
Can’t fault our experience with Motis Estates as we moved into a rented flat. Dee was very responsive and helpful and communicated with us clearly through every step of the process - as well as dealing with the details that needed ironing out. Very grateful for her help.... Read more
Tenant
5th Aug 2024 (6 mo. ago)
J Cole
I recently moved into a property with Motis Estates, the experience was exceptional. They were professional, responsive, and genuinely invested. The entire process, from viewing to signing the lease, was seamless and stress-free. I highly recommend Motis Estates for anyone looking for a reliable and supportive estate agents.... Read more
Tenant
29th Jul 2024 (6 mo. ago)
R hudson

After many years at my flat i suddenly found myself in a situation of having to move. Panic stations so went on Google and found a place i liked the look off so contacted Motis.This being like mid week but next day a lovely lady by the name of Dee had contacted me & asking if I would like to view. A time was arranged & I viewed & liked & mailed Dee asking if I could apply. Knowing the demand at the moment is high I really thought I would not be successful. Monday I received the application filled in on line & returned straight back. Was sent links to complete more details all easy to complete & Dee answered any concerns literally straight away or first thing next day as I do sends mails at silly oclock. Well to cut of my waffling, less than a week after viewing I was signed, sealed and accepted & moved in couple weeks later could have been sooner if I had wanted. All my queries since have been sorted even an issue I had that was not down to Dee to sort but she kindly did for me. From the start of what I thought would be a stress and long task to honestly happy as can be and thanks to Dee & Motis Estates new place, love it & chilled. Many thanks, Richard Hudson.... Read more
Tenant
27th Jul 2024 (6 mo. ago)
J woodward
Ellie was very helpful and always quick to respond to any queries we had.... Read more
R Ltd
We continue to receive excellent service from Meghan Jones at Motis who has been letting a property for us for several years now. Meghan responds promptly to every email regardless of where we are in the process of a tenancy and always answers my questions helpfully and quickly. This time around we have also been working with Ellie Green who has also been fabulous. We will 100% continue to let our property through Motis and should we obtain other properties in the future, we wouldn’t hesitate to use Motis as the Letting Agent time and time again. Thanks for your wonderful service.... Read more
Landlord
25th May 2024 (8 mo. ago)
C B
A very big thank you to Ellie for providing a great service and for ensuring the moving process ran smoothly. Would recommend to family and friends.... Read more
23rd May 2024 (8 mo. ago)
L Holmes
Had a really positive experience with Motis but with Ellie in particular and from start to finish its been a real pleasure and would recommend Motis Estate agents and Ellie with great confidence…. Thank you Ellie... Read more
22nd May 2024 (8 mo. ago)
K Oakley
Deanna made this process a whole lot easier than it normally is, Very professional and always got back to us the same day. She is been a absolute pleasure. Thank you very much Deanna for getting us the perfect home we do very much needed, you have made one happy family for sure, all the best x... Read more
Buyer
21st May 2024 (8 mo. ago)
D Anderson
From start to key handover Ellie made sure it all went smooth, couldn't be more happy . Thank you . David Anderson... Read more
21st May 2024 (8 mo. ago)
C Merino
Simply appalling. I called last week to request a viewing, never received a confirmation so I called again today and was promised a call back from someone which never happened. I called again and they didn't even have my name/number registered. Not a single sorry for the confusion/mistake. The person on the phone was in a bit of a rush to dispatch me. No longer interested in viewing any properties being sold through you.... Read more
F Martinho
Very positive and amazing experience throughout the whole process. Ellie was very professional, was always available when we needed to contact her and went far and beyond to support us with some 'bumps' along the way. Even at the end of the process, we were struggling with some IT issues and met her so she could help us getting it through. We are very happy and pleased with her service and grateful for her support.... Read more
29th Apr 2024 (9 mo. ago)
S Shepherd
We found a brilliant property to rent and had to jump on it as not many of the size we were looking for often came up. The wonderful Ellie at Motis was brilliant. As we lived too far away, she went round and did a video walk-through of the whole property in detail. Then everything went through without a hitch. Ellie was very quick to reply to any questions on email or text. She was friendly, and we felt very confident in her. She managed the whole process like a pro. Now we have the keys, and we're very happy.... Read more
Tenant
29th Apr 2024 (9 mo. ago)
G Hill
I had the pleasure of dealing with Dee during the process of moving into my new property. She was absolutely fantastic and really could not have done more for me. Dee is incredibly communicative, answered all questions/queries I had very promptly, and ensured the property was of a very high standard in time for my move-in date. She will undoubtedly be my first port of call when it comes to searching for my next property. Thank you, Dee!... Read more
Tenant
25th Apr 2024 (9 mo. ago)
S doughty
Ellie was prompt and helpful from start to finish of the purchase of a flat in Sandgate. Thank you Ellie.... Read more
Buyer
21st Apr 2024 (9 mo. ago)
E Daly
I had the pleasure of Deandra helping me to find rented accommodation. The flat she found for me is absolutely perfect. Deandra has been so kind and so helpful helping me with all of my queries. A very professional young woman and an absolute asset to your company. I am so glad it was Deandra who helped me.... Read more
Tenant
16th Apr 2024 (10 mo. ago)
C coleman
Recently moved via Motis estates where Deanna Roderick was our agent. Fantastic customer service given by her, always very quick to deal with any questions or queries we had and made things a nice, very smooth process. Whole process comes highly recommended from us and would definitely go to her and Motis again for a property if ever needed in the future. Thank you for all your help... Read more
10th Apr 2024 (10 mo. ago)
E Alkhersan
Motis has been poffessional and efficient. Dee has been responsive and friendly throughout the process!... Read more
10th Apr 2024 (10 mo. ago)
L Corcoran
Dee from Motis Estates provided exceptional service throughout my rental process. Dee's expertise and genuine care made the process smooth and stress-free. I highly recommend her (and Motis) to anyone in need of an outstanding estate agent. Thank you, Dee!... Read more
Tenant
9th Apr 2024 (10 mo. ago)
S Dorrell
Great experience so far with Motis. Quick to respond to questions, lovely estate agent Ellie Green helped us get our flat and she was so helpful. One of the few estate agency’s who are reliable.... Read more
Tenant
28th Mar 2024 (10 mo. ago)
felix
One of the best business centers in folkestone. The place is huge and has plenty of parking space. You can easily visit and do what you want. It is also one of the best real estates companies in folkestons. Easily trusted and good service delivery.... Read more
16th Mar 2024 (11 mo. ago)
G Palmer
Massive thanks to Ellie and the lettings team for being able to get us into our new home as quick as they did. Couldn't be more amazed at the customer service, Ellie was wonderful, answered every question we had even silly little ones and got everything sorted as quick as possible. Thank you for everything!... Read more
Tenant
8th Mar 2024 (11 mo. ago)
J Simmons
We had a great experience with Motis when dealing with Ellie. She was professional throughout and the communication was great. Having had some poor experiences with other local agents we were apprehensive, but the service was great.... Read more
16th Feb 2024 (1 year ago)
S Tritton
Helpful and friendly... Read more
9th Feb 2024 (1 year ago)
J bassett
Ellie was friendly and approachable and helpful, especially with the link to fill in the forms online.... Read more
5th Feb 2024 (1 year ago)
T PAN
(Translated by Google) Parking in a puddle is a disaster
(Original)
Parking w ka?u?y katastrofa... Read more
4th Feb 2024 (1 year ago)
L Samson
I couldn’t have asked for a better experience, Deanna and Kim helped me so much to get the perfect house for me and my family !
They were kind and thorough and helped me to rent a property, within 2 weeks of viewing a beautiful house, I had the keys a paperwork all sorted and all ready to move in !
They were patient with me when I had to ask many questions and always responded quickly to emails and calls from myself !
Made a very stressful experience easy an enjoyable ! Would highly recommend using these estate agents !... Read more
Tenant
29th Jan 2024 (1 year ago)
S Ralph
Very good and helpful service, Deanna was quick to respond to emails and any queries we had!... Read more
10th Jan 2024 (1 year ago)
J George
Wonderful and best service. Thank you very much... Read more
18th Dec 2023 (1 year ago)
S Friend
Recently used Motis for the valuation and sale of our home. Kris and Chris were both excellent throughout with clear communication. The house sold within the first week of being on the market, and we had lots of viewings booked in too. Their fees were very reasonable in comparison to other estate agents in the area. The whole process was really smooth and we can’t thank Motis enough for making the whole process as easy as possible. Thank you Kris & Chris!... Read more
Seller
14th Dec 2023 (1 year ago)
C lewis
Ellie was most helpful and pleasant in securing a rental for me in under two weeks. I was kept informed of the processes and she went out of her way to show me the property and to finalise arrangements. She had the patience of a saint in dealing with me - a credit to the agency.... Read more
Tenant
13th Dec 2023 (1 year ago)
D Bontoft
A really professional service for tenants and landlords. Everything was extremely smooth and the staff were very friendly and easy to work with... Read more
31st Oct 2023 (1 year ago)
S Ellis
We had a really great experience with Motis- Dee was amazing and made everything really easy and simple for our very first move. She helped us find loads of different properties, was great with our application process, and answered any questions we had quickly and clearly. Thank you so much!... Read more
30th Oct 2023 (1 year ago)
M Davies
Deanna was incredibly helpful to us. Me and my partner are first-time renters and she was and continues to be very supportive throughout the whole process.... Read more
Tenant
30th Oct 2023 (1 year ago)
P TV
Chris sold our house and was so timely, professional, knowledgeable, communicative and friendly. Above and beyond - can’t recommend enough!... Read more
Seller
30th Oct 2023 (1 year ago)
N Sengun
Unfortunately, I had a bad experience with D.R at Motis Estates, Folkestone. It was just a waste of time, plenty of stress and disappointment because of the lies. The lady just kept the appointment for viewing to fullfil her duty because she knew the house was already gone. I expected honesty and reliability, but faced the opposite.... Read more
24th Oct 2023 (1 year ago)
K Burren
Deanna at Motis Estates did everything she could to help ensure the whole process from initial viewing to move day went smoothly. Very attentive with correspondence and a pleasure to deal with. Thank you!... Read more
24th Oct 2023 (1 year ago)
M Arlett
I wanted to write this review as have been very impressed with the service I have received. We brought our house through Chris and he has been fantastic, always keeping us informed and going above and beyond in helping us to know what was happening. Moving is a stressful time but Chris kept us sane!... Read more
Buyer
19th Oct 2023 (1 year ago)
S Saffery
Excellent service from Kris and Motis, with regards my lease extension. Kris explained the process exceptionally well, and was always responsive to my questions, and the HUGE plus was that through his efforts I saved over £3,500 on the price my landlord originally quoted me, and in my eyes you can’t get any better than that ! Would thoroughly recommend Kris and Motis... Read more
Tenant
18th Oct 2023 (1 year ago)
J Beckingham-Wells
Dee at Motis was great on viewings and getting the paperwork sorted for our new place. Super approachable and amazingly quick responses for everything!... Read more
17th Oct 2023 (1 year ago)
A Young
What could have been a particularly unpleasant experience was transformed into a smooth, painless, and timely outcome, due in no short measure to Ellie from Motis. I would thoroughly recommend both :-)... Read more
17th Oct 2023 (1 year ago)
B Fleming

Me and my wife first met Ellie when she was showing us a property in folkestone. Upon meeting her she was very polite and courteous and seemed very happy which always makes it easier on the customers. When she took us inside the property she was very very thorough and gave us a very detailed viewing of the place and new alot about the property so we got a great understanding of the place because of her hard work, she also did not rush us which was lovely to be able to do so we could see everything. When we decided to go through with the property she was helpful every step of the was and I was calling alot, she was always contactable, and got back to us very quickly and was so helpful on the phone or via emails which made things run a lot smoother. I would just like to add that we have been through house moves before and never have we had somebody so helpful this was really nice. Ellie was excellent the whole way through and exceeded our expectations of how we have been treated by past letting agents. Well done Ellie and that you.
William and Kelly Fleming. 17-10-2023... Read more
Tenant
17th Oct 2023 (1 year ago)
M Garrard
The team at Motis (Meghan, Deanna, Ellie & Kim) were prompt, factual and honest throughout the rental journey. They went above and beyond to solve issues and were a pleasure to work with.... Read more
Tenant
10th Oct 2023 (1 year ago)
C Taylor
Motis Estates has been fantastic. Kim Roux especially has been wonderful in her property inspection of our flat and in the moving out process. Very professional and quick to respond to queries, would recommend!... Read more
Tenant
30th Sep 2023 (1 year ago)
G Martin
Deanna was simply amazing. From placing application for property to moving in it was just over a week. She understood I was in need of urgent help and went above and beyond to make sure I was able to move in swiftly.
Would highly recommend asking for Deanna if you are looking for top service.... Read more
Tenant
26th Sep 2023 (1 year ago)
B Lamb
Ellie has been very helpful and a great point of contact for us as renters ????... Read more
Tenant
21st Sep 2023 (1 year ago)
L Walker
Ellie from Motis Estates has been incredibly helpful during the start of our tenancy. Her prompt communication and willingness to address our concerns have made our renting experience smooth and stress-free. We highly appreciate her dedication to ensuring tenant satisfaction. Thank you, Ellie and Motis Estates.... Read more
Tenant
20th Sep 2023 (1 year ago)
Jess
Really quick and efficient estate agents! Excellent communications and a special thanks to Ellie who made the moving process a whole lot smoother... Read more
20th Sep 2023 (1 year ago)
G Marshall
Ellie was super helpful and responsive, and remains to be so even after I have moved in. She made the process for me very easy and is happy to answer all my questions (even some of my more silly ones). Very happy to recommend Motis and would happily use them again purely on my experience with Ellie.... Read more
Tenant
15th Sep 2023 (1 year ago)
D Addams
Amazing service, nothing was too much trouble, lovely people, would recommend wholeheartedly.... Read more
24th Aug 2023 (1 year ago)
M Hammond
Very grateful to Deanna on the quick and stress free process of finding our first home. We applied & all paperwork and checks were completed and accepted within 24 hours. She is amazing at what she does!. Would highly recommend!... Read more
Buyer
23rd Aug 2023 (1 year ago)
J D
When I first decided to move with Motis Estates I was nervous about how the finer details and the actual move itself would all play out.
Now that I am settled and very happy with my new home.
Deanna first showed me the property and assured me on everything whilst we viewed and assessed the proposed holding.
I was very impressed with her professionalism from that moment till I visited the Motis Estates office and signed all relevant documentation and also the signing for my key.
Many thanks to all
James Dunn... Read more
Tenant
22nd Aug 2023 (1 year ago)
A Ökmen
I would like to say thank you for being so helpful Ellie. You deserve more than 5 star ??... Read more
22nd Aug 2023 (1 year ago)
S Friars
Horrific, immoral ‘estate agents’ who treated myself and my husband with the upmost disrespect. Avoid.... Read more
22nd Aug 2023 (1 year ago)
Tommy
Deanna was friendly, approachable and extremely efficient during our move. She would always make time to answer any questions or queries and would respond in a timely manner. I would highly recommend Motis Estates and Deanna personally. Thank you!... Read more
8th Aug 2023 (1 year ago)
A Stormont
No out-of-hours or emergency numbers anywhere to be found, despite them listing this as one of the services they offer to landlords. If I was my landlord I'd be livid. I guess the leak in my flat will have to wait until the morning then.
Not surprising though because they send around the worst contractors imaginable and every job ends up needing to be done again in a very short space of time, if it gets done at all. They must think they are saving their clients money. I think not.... Read more
Tenant
24th Jul 2023 (1 year ago)
G Riddalls
The right people doing the right job! Totally satisfied in all aspects of the process of renting. The staff especially Deanna Roderick could not have been more helpful. A big thank you and I'm sure Keith will settle in and be very happy in his new home.... Read more
Tenant
24th Jul 2023 (1 year ago)
M Elek
Deanna was brilliant from start to finish. She is a lovely young lady who kept me informed every step of the way. Deanna made the transition as easy as possible and on the basis of Deanna alone, I would recommend Motis! Motis, you have an asset in Deanna. I would also like to say that the moving in gift box from Motis is a lovely gesture and very useful and appreciated. Highly recommend Motis and Deanna ! Thank you very much.... Read more
24th Jul 2023 (1 year ago)
M Krumins
Ellie is the best! She has literally helped make our dreams come true. Processed our application and all of our requests so quickly and professionally. She has been so kind and helpful and really has made the whole moving process so smooth and painless. 10 stars!... Read more
Tenant
19th Jul 2023 (1 year ago)
J Mocciola
Couldn’t be more grateful to Ellie for being so wonderful helping us with our move. She did not only help us find our dream place but also she is so kind and helpful and always available. Her professionalism is impressive and I feel relieved by being with Motis and dealing with Ellie. Thank you for everything!!... Read more
Tenant
19th Jul 2023 (1 year ago)
C Sibanda
Amazing service from Ellie, she is kind, wonderful and brilliant. Keep up the good work.... Read more
18th Jul 2023 (1 year ago)
S Everitt
Very helpfull once we were successful in getting to the reference stages of securing the flat. Always answered questions and replied straight away. Very efficient in the last few days.... Read more
Tenant
7th Jun 2023 (1 year ago)
D M
Deanna from Motis Estates is a friendly and very efficient agent answering questions and queries professionally.... Read more
7th Jun 2023 (1 year ago)
T rowe
Prompt, helpful, friendly and professional. I couldn't of asked for anything else from Ellie at motis estates... Read more
13th May 2023 (1 year ago)
S Campbell
I needed a RICS valuation for inheritance tax purposes on very short notice, due to exceptional circumstances. Kris managed to squeeze me in, just in the nick of time. Absolutely saved the day! Can't thank you enough. Everything from start to finish remained highly professional and efficient. Would highly recommend!... Read more
11th May 2023 (1 year ago)
Andrew
Just want to say Ellie from Motis was honestly brilliant. Talked me through everything step by step. Very polite & understanding. Always kept communication when everything was going through. So I have no reason to not give 5 star. Great all round.... Read more
5th Apr 2023 (1 year ago)
Ellie
We were helped through the renting process by Deanna, who was brilliant! She was always available to answer any questions we had and was always happy to help! Thank you... Read more
Tenant
10th Mar 2023 (1 year ago)
I R
I would like to give Deanna 10/10 stars! In all our experience renting we have never come across an agent so personable, approachable, professional, communicative and simply pleasant to deal with. Nothing was too much trouble, we were kept up to date with the proceedings and Deanna was always happy to help if required. I am very grateful, as all of the aforementioned made for an exceptional experience during a fairly stressful time of searching for a home and moving. Thank you!... Read more
Tenant
28th Feb 2023 (1 year ago)
J Howell
We used Motis Estates for our new tenancy. Ellie was amazing all the way through and still helps as we set up! Fantastic service and very professional.... Read more
Tenant
14th Feb 2023 (2 years ago)
? ????????
(Translated by Google) A good place to sip vodka????
(Original)
?????? ????? ??????? ???????????... Read more
3rd Feb 2023 (2 years ago)
I Ltd
I was recently looking for a flat and got in touch with the MOTIS Agency in Folkestone. I was helped by Ms. Deanna Roderick who helped me incredibly with correct, to the point information. A super thank you Deanna for helping me out so well.... Read more
31st Jan 2023 (2 years ago)
A Tetteh
The service provided by the Megan &DD in providing top caliber tenants for my property portfolio has been exceptional, DD is incredible diligent and hard working and consistently updates me on my reviews. Megan leadership skills are there to be seen and is always at hand to support me if o have any tenant issues that need resolving. I would highly recommend using the Motis service going into 2023 for tenant and let services as well as maintenance.... Read more
Landlord
28th Jan 2023 (2 years ago)
K Dodgson
Bought my house through Motis Estates and found it very easy. Meghan was always contactable, helpful and friendly... Read more
Buyer
12th Dec 2022 (2 years ago)
D Hall
I used Motis for my recent move. From start to finish the whole process was smooth to get through. This was made easier by Meghan who was in regular contact throughout the process. Unfortunately I didn’t get to meet Meghan, but she was in contact with regular emails ensuring that I was up to date with the process and I had all of the necessary information about the property I was moving into.
All in all an excellent service from Meghan and her colleagues from Motis... Read more
Tenant
30th Nov 2022 (2 years ago)
N Harrison
We had to find a flat short notice after our last agents let us down a week before, and within two weeks Dee had found us a new place and helped us get everything sorted. Glad it was Dee who sorted it all out for us, definitely knows what she’s doing. Couldn’t be more happy with the way we were treated... Read more
Tenant
29th Nov 2022 (2 years ago)
B Holmes
Fast turnaround for a Help to Buy valuation and cheapest price I found in the area. Would recommend... Read more
31st Oct 2022 (2 years ago)
Y Collins
this is so far the best agency we have had. Staff are very professional and efficient. they communicated with us all the time and they are always approachable which I think very important nowadays. The contract is well drafted and easy to read. The price is very reasonable and competitive. The companies they recommended for gas, electric check and also cleaning all did a good job with cheaper price. we would definitely recommend Motis estate without any doubt.... Read more
Landlord
25th Oct 2022 (2 years ago)
J Kelleher
Thank you Deanna for the great service you provide to me on the property at 5 Marian’s terrace Folkestone flat 3. Your manner and detailed information about the property was excellent. You did Motis Estates proud . Thank you for all your help and responding to questions very quickly.
Regards
James kelleher... Read more
Buyer
25th Oct 2022 (2 years ago)
A hart
Great service from all at Motis during my house purchase. Meghan, in particular, was very helpful, professional and went out of her way to answer questions/solve problems. Thank you.... Read more
Buyer
22nd Aug 2022 (2 years ago)
L Petts
Deanna was so helpful in helping us sort out our application and making sure we were suitable tenants.
Very quick response and no question was a silly one. If you are looking for a property then contact Deanna at Motis estates.... Read more
Tenant
17th Aug 2022 (2 years ago)
D lamb
We have recieved an excellent service from Deanna who has proactively managed and assisted with other service providers.
Duncan Lamb.... Read more
16th Aug 2022 (2 years ago)
P Hayes
Really quick, efficient and professional service. Would highly recommend.... Read more
10th Aug 2022 (2 years ago)
L Maria
Deanna was so lovely, worked so hard to help me get the ball rolling and couldn't have been more proactive! She's an asset to your company :)... Read more
2nd Aug 2022 (2 years ago)
T Inch
I have recently started renting a flat with Motis Estates. Deanna has been super helpful the whole way through. She arranged a viewing for a time that suited my schedule and was super helpful on the move in day. She explained the paperwork really Cleary and was really lovely to chat to.... Read more
Tenant
1st Aug 2022 (2 years ago)
R Bentley
The place is OK.. The only downside is that when explained about Internet and phone signal being great is misleading. Otherwise like any sales person, yes they do what is required of them. Other than that she has done a good job.... Read more
1st Aug 2022 (2 years ago)
L Lotinga
Myself and wife used Kris to carry out a RICS survey. Kris had great communication, was polite, thorough and went above and beyond to help us. Cannot recommend highly enough.... Read more
18th Jul 2022 (2 years ago)
L Murphy
Excellent communication and distribution of information at quick notice. Very understanding and coherent which has been very useful when completing paperwork.... Read more
16th May 2022 (2 years ago)
N Crompton
Meghan and team have been fantastic from day
one right up till I got keys and even after great friendly service well recommended... Read more
16th May 2022 (2 years ago)
T Feil
Ok..... Read more
14th May 2022 (2 years ago)
J bader
Very professional service with Kris on hand to answer my questions and action my requests. Would highly recommend.... Read more
5th May 2022 (2 years ago)
B Marchwinska
Just moved in to a new flat with my partner and we couldn’t be happier. Deanna looked after us from the viewing until moving in day. Everything was explained and made easy, helped us through all paperwork and referencing etc. Helpful and professional, we were very happy to use Motis Estates and would recommend.... Read more
Tenant
5th May 2022 (2 years ago)
A Justin
Meghan was very helpful and efficient with answering emails and any questions we had and the process was quick and very professional.... Read more
27th Apr 2022 (2 years ago)
D Crozier
At the request of Motis management, we have been requested to add a review for Deanna Roderick. Dee Dee as she prefers to be called has given a good service in the first month of our tenancy, being very helpful. We shall be updating this review throughout our tenancy and at the end as well. With scores reflecting this.... Read more
Tenant
17th Mar 2022 (2 years ago)
E Hickey
We needed a HTB survey and couldn’t find a surveyor willing to complete the report but Kris stepped in and was wonderful. He worked around us as much as possible and turned around the report super quick. Like anything, you get what you pay for and whilst the survey wasn’t cheap, it does offer excellent value. Would highly recommend. Very professional also.... Read more
21st Dec 2021 (3 years ago)
C Brotherwood
Top service, very well priced and I would recommend these to anyone.... Read more
9th Dec 2021 (3 years ago)
L Henville
We worked with Jamie-Leigh at Motis Estates for the purchase of our first property. She helped us from beginning to end for a purchase that was trying at times through no fault of her own. She responded to queries very promptly, going above and beyond for us. You made a family very happy.... Read more
Buyer
22nd Nov 2021 (3 years ago)
S skillett
Kris at Motis Estates was very helpful and informative. Highly recommended. Thanks... Read more
9th Oct 2021 (3 years ago)
S Wilson
We have just completed on a property sold by motis and we could not fault the service. Jamie-leigh handled our purchase and could not have been more helpful. Emails and calls were always answered promptly and nothing seemed too much to ask. We really appreciate the input from motis and would definitely recommend to friends and family.... Read more
Buyer
30th Sep 2021 (3 years ago)
K miller
I dealt with Meghan who assisted us from the beginning of our move.
She was extremely professional and nothing was too much hassle.
She is a real asset to Motis Estates.... Read more
20th Sep 2021 (3 years ago)
C Hunter
We just bought a property via Motis and their part of the transaction went really smoothly. Jamie showed us around first and was so helpful, responsive, and friendly. Jamie-Leigh then saw the deal through for us and she was fantastic. Super responsive, proactive, and knowledgable; she answered our questions thoroughly and quickly. She was definitely the best person we dealt with in the whole process!... Read more
Buyer
11th Sep 2021 (3 years ago)
R Hancock
Having a shared ownership property, I needed to gain a RICS valuation report before being able to sell the share of my flat in Ashford. Kris at Motis was fantastic at quickly coming over and sorting the valuation for me, as well as communicating with my developer and any document updates needed through the sale. Would highly recommend to anyone needing a Valuation report on their property.... Read more
Seller
5th Jul 2021 (3 years ago)
C Swinbourne
Kris was extremely professional and very quick to respond to all questions. He came out within a couple of days of contacting him and had the valuation completed very quickly. He was also extremely fast in getting an extended valuation over due to the original expiring.
Would highly recommend Motis Estates services.... Read more
21st Jun 2021 (3 years ago)
M Harrison
I put a very unusual property up for sale with Jamie-Leigh from Motis Estates. Jamie-Leigh understood my concerns and was able to balance these with the high demand of viewings generated when the property was placed on the internet. Before reaching the internet Jamie-Leigh contacted several prospective purchasers, generating a number viewings, but then was incredibly busy, with around 12 viewings in just over two weeks. Jamie-Leigh secured 4 genuine and realistic offers in under three weeks, resulting in the sale to a cash buyer which concluded extremely quickly. Throughout the process Jamie-Leigh was professional, kind and reassuring. A fantastic, faultless service. I would not hesitate to recommend this agency.... Read more
Seller
24th May 2021 (3 years ago)
L Hill
I dealt with Kris here and he was fantastic. He did a brilliant job and really helped me out when I needed an urgent response to an issue - I'd highly recommend both him and Motis.... Read more
14th May 2021 (3 years ago)
C Bryan
I have enjoyed a very good responsive, professional and friendly service with Motis. Meghan looked after me so well. She replied to all my concerns or queries and always kept me in the loop with works being undertaken, etc. Meghan represents Motis extremely well. She provides a First Class service every time. I wouldn’t hesitate to use Motis again and I highly recommend them.... Read more
12th May 2021 (3 years ago)
R Oclee
I would recommend Motis Estates to anyone looking to rent. Meghan Jones was incredibly helpful and responsive whenever I had any queries relating to the property or my tenancy. Thank you again to Meghan and to everyone in the Lettings team at Motis Estates for making the experience as easy and as stress free as possible.... Read more
Tenant
7th Apr 2021 (3 years ago)
Great service from Kris at MOTIS. Turned up on time, took his shoes off, wore all appropriate PPE and was very polite. As well as carrying out a thorough survey we received a very well presented valuation. We had a few issues with regards to the lenders valuation and our mortgage offer which I spoke to Kris about and he was extremely helpful going above and beyond to try and help us out. Would 100% recommend Kris at MOTIS to family and friends. Thank you Kris.... Read more
Buyer
16th Mar 2021 (3 years ago)
A complete failure to conduct customer service to potential customers. I have enquired on properties with my partner through you and have not received any response. We are in a good situation and feel like we are being ignored by your team.... Read more
Tenant
13th Mar 2021 (3 years ago)
A Fatimer
A complete failure to conduct customer service to potential customers. I have enquired on properties with my partner through you and have not received any response. We are in a good situation and feel like we are being ignored by your team.... Read more
13th Mar 2021 (3 years ago)
B Ledger
What a team! Completely professional service from start to finish of our house sale. Special mentions for the branch manager Jamie Hennessy and negotiator Jaime-Leigh Swan.
Their work was very effective in getting a sale that was right for us. They guided us through the process so well. Would recommend their house sale services at Motis in a heartbeat!... Read more
Seller
12th Mar 2021 (3 years ago)
C Luttik
We’ve been dealing with Motis for over 9 years.
During this time, they have time and time again proven to be very professional, courteous, helpful and definitely “glass-half-full” & “going-the-extra-mile” types of people.
I would like to single out Meghan Jones, Jamie (Manager) and Jamie-Leigh for Top Star Awards during these last few months.
Motis Estates Beware :
They are beyond doubt a Phenomenal Credit to your Company!!!
Stay Safe and keep doing what you’re doing!!
You do it Very Well!!
Thank you,
Christopher Luttik... Read more
25th Feb 2021 (3 years ago)
G solly
We contacted Motis Estates when we needed an independent valuation for the sale of our house. From the very beginning ng we were met with professionalism, friendliness and efficiency and this care continued throughout our sale. I would highly recommend and use this company again... Read more
Seller
23rd Feb 2021 (3 years ago)
C dolley
We needed to get our house valued asap for our completion or the date was going to be pushed back. We had 5 days to get this done, we stressed to Kris how important this was to us and of course we know he's busy but he done the valuation and report in 24 hours baring in mind how busy the housing market was during the stamp duty holiday. We couldn't be anymore grateful and would recommend motis estates and most importantly Kris to anyone.... Read more
Seller
19th Jan 2021 (4 years ago)
J Crewdson-Kennedy
Motis Estates have once again been absolutely excellent, they rented out a flat for me. The whole experience was effortless, all the staff members have been very quick to respond and professional. My contact is Jamie-Leigh Swan who is a pleasure to deal with and truly fantastic - a true professional who is passionate about her job. I highly recommend Motis Estates.... Read more
Landlord
3rd Dec 2020 (4 years ago)
C Blackburn
We have recently sold through Folkestone Motis, it proved to be a difficult property to sell but unlike other local estate agents they managed to do it. The communication, feedback and help I received from Jamie Hennessy and Jamie-Leigh Swan at all stages right through to exchange was absolutely amazing. To say they went over and beyond is an understatement. I would recommend these guys over anyone else and definitely use them again.... Read more
Seller
2nd Dec 2020 (4 years ago)
S site.impower.co.uk
I would like to thank all staff at Motis Estates for providing me with a fantastic service, in particular Jamie -Leigh Swan, she is a real credit to your Company. The level of service i have received in letting my properties is to a very high standard, everyone i speak to at Motis are always courteous, knowledgeable and helpful.
Peter Saunders... Read more
Landlord
17th Nov 2020 (4 years ago)
D Garstang
Once again it was a pleasure to meet with Meghan today, she is based at Cheriton but kindly delivered an item I needed. I was required to move earlier this year due to very sad circumstances and Meghan has been so helpful, respectful and sympathetic to my needs. Despite our age difference, she feels like a friend to me with all the knowledge and advice that will help me. Thank you Meghan you really are a wonderful person, inside and out.... Read more
11th Nov 2020 (4 years ago)
D Harris
We used Motis Estates to provide a RICS valuation for our re-mortgage application. I emailed Motis Estates and had a swift response and had my valuation booked in for a few days later. Kris was professional and thorough whilst completing the valuation and also adhered to the Government's COVID-19 guidelines. The report provided was accurate and was passed to the Mortgage team who requested more comparable properties which Kris completed within 24 hours. Fab service and great price. Highly recommended!... Read more
27th Aug 2020 (4 years ago)
C Lane
Jamie-Leigh is amazing. We viewed a property that we absolutely love, she was happy to have a chat about any concerns we have had ect. Since deciding to take the place she has moved quickly and efficiently throughout, maintaining great customer service and her communication is top notch. Highly recommend!
All the best,
Chevonne... Read more
Tenant
26th Aug 2020 (4 years ago)
A Smith
Seem to be the only agent in the high street that hasn’t reopened and are completely unresponsive through COVID 19. No response on the phone lines and no one in the office.... Read more
21st Jul 2020 (4 years ago)
K Nicole
Please ask for Jamie-Leigh Swan!! Extremely professional, speedy responses, goes above and beyond her job. I was really in a pickle and needed out of my current living situation and Jamie made that happen and fast. Extremely accommodating and caring. This was a very sensitive time and Jamie help me to get through it. Thank you Jamie-Leigh Swan and Thank you motis estates... Read more
Tenant
9th Jul 2020 (4 years ago)
M Melvin
I recently had the displeasure of viewing a rental property through the rental department at Motis Estate. The viewing was okay, a little rushed, but adequate. An offer was made on the property and initially all seemed promising. I was then let down numerous times by the team at Motis and told lies until I was told I wasn’t able to rent the property anymore. I was extremely disappointed by this, and even more so when I wasn’t given valid reasons why. I believe you’d really have to question why you’d pay an agent like this to advertise a property when their customers are treating them this way. I’m severely unimpressed.... Read more
Tenant
3rd Mar 2020 (4 years ago)
B Denyer
Motis staff are extremely professional and knowledgeable. I would certainly recommend them... Read more
30th Jan 2020 (5 years ago)
M Pritchard
Kris and the team are very friendly and helpful. Would highly recommend them. We are tenants at the business centre and the location and environment are excellent.... Read more
30th Jan 2020 (5 years ago)
called up for a valuation of my property along with Fell Reynolds and Purplebricks. Was greeted by a very rude lady on the phone who actually made me feel like it was a chore booking in this valuation. Ended up going ahead with purplebricks. I would advise training your staff in the basics of customer service before allowing them to pick up the phones.... Read more
Seller
22nd Jan 2020 (5 years ago)
S Greenfield
called up for a valuation of my property along with Fell Reynolds and Purplebricks. Was greeted by a very rude lady on the phone who actually made me feel like it was a chore booking in this valuation. Ended up going ahead with purplebricks. I would advise training your staff in the basics of customer service before allowing them to pick up the phones.... Read more
Seller
22nd Jan 2020 (5 years ago)
E Hurren
Amazing friendly people, best in Folkestone. Wasn't really selling with my old agent but took a switch n they get things done quick!... Read more
Seller
26th Nov 2019 (5 years ago)
A Wilson
Fabulous meal. Great service. Well priced. Highly recommended... Read more
7th Sep 2019 (5 years ago)
R Leveson
I am a client from Canada and Motis acted for me, selling my leasehold flat in Folkestone.
Mostly, I dealt with Kevin Murphy whom I found to be very experienced, knowledgeable and obliging. Kevin's communication was excellent and he reported regularly on all showings and gave insightful background on potential buyers. When I was frustrated with the poor communication I had with my local solicitor, Kevin could usually give me the needed information.
Motis' online promotional material was good - photos etc.
I found the other people in the office to be friendly and obliging - just a thoroughly professional group - and they gave the impression of being happy in their work - a sure sign of a well-managed business.
I recommend Motis Estates of Folkestone highly and I'd use them again without hesitation.... Read more
Seller
30th Jul 2019 (5 years ago)
I picked Motis Estates (then H. Wald and Co.) to sell my leasehold flat in an older building in Folkestone town centre. I met with Kevin Murphy and we agreed on terms.
I was impressed with Kevin's professionalism and experience but, also, the atmosphere in the office was energetic and enthusiastic. The other people I met were uniformly courteous and willing to help. You can always tell a happy office!
The selling took a while but that was not due to any lack of energy at Motis - Kevin is an excellent and conscientious communicator and he diligently answered all my emails very promptly and thoroughly. He reported back regularly on all viewings.
I was impressed with the quality of presentation of the flat in their promotional material.
At Motis I found a valuable combination of experience and professionalism - combined with an evident desire to do a good job. I recommend them highly.... Read more
Seller
30th Jul 2019 (5 years ago)
J Stocks
A great established firm in Folkestone that dealt with a property for me in Hawkinge. I was especially pleased with the progression and the offer processes compared to other Chartered Surveyors I have used in the past. Best Wishes, Jenni.... Read more
22nd Jul 2019 (5 years ago)
J Macart
I have recently listed my flat for sale through Motis Estates. I've been happy with the service I have received, and would like to say a big thanks to the team for listing my property quickly and efficiently!... Read more
Seller
28th May 2019 (5 years ago)
J Richardson
Friendly helpful and down to earth ????sold my property through them, couldn't be more pleased with the service we got from Kevin. I'd highly recommend this company for your next move.... Read more
Seller
2nd May 2019 (5 years ago)
I Manston
I've just brought a property through Motis,and the team have been great. The retirement block that I'm now in is perfect for me and my wife, and I just want to say a huge thank you to Lee for the initial viewing and a kind chap called Kevin for my follow up sale. I was kept informed frequently about my sale. Thank you for everything in the past few months and I wish you chaps the very best in the future.... Read more
Buyer
5th Apr 2019 (5 years ago)