C Guinto
Unprofessional hiring process. They will message you to apply, and then when you do, they will ultimately ghost you. Even boasting about "striving for a transparent and efficient selection process" when all they do is probably get as much info from you as possible (including a video introduction of yourself), then run away with the information they got.... Read more
26th Oct 2024 (15 weeks ago)
S Wee
Brilliant from the start. I was able to rent a place from overseas seamlessly all thanks to their team, and they were key to helping me and my family move in to our rental unit from day 1 of us arriving in a foreign country. They knew the process very well and handled it perfectly and extremely professionally. Their team was always tremendously polite and willing to help us resolve any issues we brought up. We would have appreciated a smoother handover of the unit (eg in terms of obtaining gate access/ locks/ alarms etc), but they also took that feedback in stride.
All in all, very excellent service!... Read more
Tenant
17th Oct 2024 (17 weeks ago)
itzAndree
Really great experience with the team at MyCityNest - special shout-out to Danny and Zubair who helped streamline the process for us... Read more
24th Jul 2024 (6 mo. ago)
S McGill
Highly recommend working with MyCityNest - We're moving into our new flat today and they've organised everything and taken great care of us. Working with Danny & Zubair has been amazing.... Read more
Tenant
8th Jan 2024 (1 year ago)
P Kritsanaviparkporn
Danny and Zubair have been very supportive and helpful with the whole renting process. They've been very professional and friendly with any queries I may have had and were also very responsive with emails and calls. I am very appreciative of their kindness and transparency when it came to securing a property. If anyone is looking to rent in London, I highly recommend contacting MyCityNest as they've made the renting process extremely smooth!... Read more
Tenant
30th Sep 2023 (1 year ago)
M Torma
My City Nest are a leap above any other estate agent I've ever worked with. I was moving back to London from overseas and they helped me every step of the journey in finding me a perfect flat to settle down in on the next leg of my journey. Both Zubair and Danny were so helpful, honest, and transparent throughout the letting process and I never felt pressured into anything. Everyone has their own horror stories to tell about agents, but My City Nest are completely different - you are dealing directly with good, friendly people who actually care about you, want to help you, and also who want to maintain a relationship going forward. I will surely be using them for my next move as well!... Read more
Tenant
28th Sep 2023 (1 year ago)
S Yücesan
Had a very pleasant experience renting my London flat through My City Nest. Danny and Zubair were very responsive and helpful throughout the entire process from viewing to signing of the contracts. The team was very professional and the whole process went much more smoothly than I anticipated. I would gladly recommend this agency to anyone!... Read more
Tenant
8th Sep 2023 (1 year ago)
huanghel
Very helpful and good service. Would recommend to friends looking to rent.... Read more
Tenant
6th Sep 2023 (1 year ago)
K Siu
Danny and Zubair have been exceptionally supportive and helpful throughout our real estate journey. Despite encountering various challenges and experiencing numerous delays along the way, they consistently demonstrated unwavering patience and dedication in assisting us to explore solutions. We greatly appreciate their professionalism, responsiveness, and the genuine care they have shown towards our needs and concerns.... Read more
1st Sep 2023 (1 year ago)
Jerry
Very pleasant experience! Danny and his team were very professional and very friendly and efficient. Renting in London is usually a challenging task, but Danny and his colleague's professional service made it incredibly smooth. For anyone looking to rent, Danny's team is a top choice. Truly appreciated their service!... Read more
Tenant
28th Jul 2023 (1 year ago)
S kadima
I recently had the pleasure of working with My City Nest, and I highly recommend the company to anyone needing to rent or buy a living or office space in London.
We felt that Danny had our best interests in mind throughout the search. He was easy to communicate with and incredibly responsive. Despite the challenging rental market, we found a place suitable to our needs in one week, which is no small feat. His knowledge and expertise in navigating the market played an important role in our journey.
Good luck to all of you preparing to search for your next office space or home!... Read more
Tenant
23rd Jun 2023 (1 year ago)
A Frausin
My experience was amazing. Danny and his team are very knowledgeable in the London property market, they have guided me step by strop both in the buying and renting process. They managed to make this tedious process easy and frankly a positive experience for me.
A big thank you to the whole team!!... Read more
7th Jun 2023 (1 year ago)
G Beckett
Very professional team, every question was promptly answered, and we got 100% help and support when needed. The whole process of renting went swiftly, I can highly recommend their services.... Read more
Tenant
7th Jun 2023 (1 year ago)
K Kikiras
I have been using My City Nest for almost 10 years as a Landlord for letting my properties in Central London. I always get professional service and quality tenants. The fee rates are competitive and the whole team is very friendly to work with. I strongly recommend them.... Read more
Landlord
6th Feb 2023 (2 years ago)
C W
I had the pleasure of recently working with Danny and found him to be great. Danny was very knowledgeable and particularly helpful.
Danny’s service is of the highest standard and is a great example of how a professional estate agent should be. I can easily say that I would personally recommend MyCityNest to anyone who may be looking to buy or sell property in the future.... Read more
6th Feb 2023 (2 years ago)
Nokout
Danny Valencia very unprofessional person, liar and untrustworthy. Be careful.... Read more
2nd Feb 2023 (2 years ago)
R Davis
Very professional and responsive team even in this fast moving market. I would like to give Mr. Zubair special recognition for promptly addressing my every question throughout the whole process.
I would definitely recommend this agency. Thank you.... Read more
3rd Nov 2022 (2 years ago)
V Clark
City Nest are personable, professional and really managed the whole process brilliantly and easily and really cared about what they were doing. A rare find, I can highly recommend :)... Read more
27th Aug 2022 (2 years ago)
M Zafra
I forgot my flat key in Spain and Zubair and Danny made everything possible to make sure I got home. It is always a pleasure to liaise with them and they are ever so helpful.... Read more
Tenant
8th Aug 2022 (2 years ago)
V Toze
Really friendly staff, made everything really smooth.... Read more
1st Aug 2022 (2 years ago)
Gracie
I found Danny's video on you tube. I thought it to be the most informative video for me as a potential tenant from overseas, trying to educate myself on the UK rental market. I contacted him and Danny was prompt and reliable in responding to my inquiries and I highly recommend him for his knowledge, experience and the advice he gave me.... Read more
21st Mar 2022 (2 years ago)
A Leskovits
Working in partnership with this company doing reactive and planned maintenance work.
Easy and efficient communication with no delays at all.Payment are on time and as agreed.
Highly recommend them .... Read more
2nd Mar 2022 (2 years ago)
K Belcher
My City Nest have been very helpful during our move, the staff are all very friendly and responsive and go out of their way to make things easy for you. Easy to reach when need them.... Read more
29th Jan 2022 (3 years ago)
M Anderson
My experience with My City Nest has been a pleasant one. I worked with Louise who gladly assisted me after weeks of trying unsuccessfully to find a flat in London. She was very helpful and extremely efficient throughout the process. I wouldn’t hesitate to recommend her to others in search of a flat!... Read more
Tenant
19th Jan 2022 (3 years ago)
V rahma
My experience so far to find a flat in London was very difficult.
I think My City Nest is really good to handle the client. And, it didn’t take a long time to sort it out. I really recommend My City Nest for flat agent;)... Read more
12th Jan 2022 (3 years ago)
H Dervish
My city nest have been managing my property for 6 years and have been doing a great job. Louise has recently joined the team and has been excellent at securing tenancies for the property. She is highly efficient and professional and works to incredibly high standards.... Read more
Landlord
26th Dec 2021 (3 years ago)
R Shahid
Overall, we were very happy with My City Nest and their communication. They matched us with a great agent who was top notch, professional, and communicative. We would definitely use do it again....as it saved us a lot of money too!... Read more
15th Dec 2021 (3 years ago)
R V
Louise was fantastic! She was so helpful, every step of the way. We are outside the country and she worked around the time difference and helped guide us through the process. I’m so glad we found her!... Read more
1st Dec 2021 (3 years ago)
M Chisholm
Great service- prompt, friendly and professional team. Highly recommended.... Read more
25th Nov 2021 (3 years ago)
E Tong
Louise had helped me find my first place in UK and I could not have been happier with the service she had provided. She was professional, friendly and punctual to our scheduled meetings, along with replying to my emails. Zubair also helped me secure the place by ensuring all our documents were correctly signed, and seamlessly organised delivery of requested items. He is always fast to reply to my emails, and ensures we are updated with any progress on any issues. My experience with My City Nest has been pleasant, and I highly recommend them to help you find your next place.... Read more
Tenant
22nd Nov 2021 (3 years ago)
A Käan
Danny and Louise were there for us every step of the way between buying our first investment property, and letting it out. We did not expect to have such a good yield. I would recommend MyCityNest to anyone!... Read more
Seller
19th Nov 2021 (3 years ago)
D Gates
We were referred to Danny and City Next via a good mate after we had tried and failed to sell with another agency. They took up the challenge of selling our little 200k studio flat like it was a multi-million pound deal, professional from start to finish and in the end they got the job done. This was no men feat considering it was on the market mainly during the pandemic. With some challenges posed by the building's management which could have jeopardized the deal, Danny kept a cool head and negotiated the sale between all parties under difficult circumstances. All the while it was a pleasure for us in dealing and working on the sale with the My City Nest team. I'd gladly refer Danny and co to anyone looking to buy or sell property in London and already have :)... Read more
Seller
19th Nov 2021 (3 years ago)
4 Kawkabani
Negations went smoothly throughout my entire dealings with one of their agents. Consistent, honest and often friendly communication is all you can really ask for, and they most certainly delivered on that.... Read more
19th Nov 2021 (3 years ago)
D Mirchev
A fantastic team, very knowledgeable and proactive. In our latest property purchase our experience of Danny and his team was rewarding. Our brief was well understood by Danny quickly but what was also impressive was the response times and how quickly we were given a short list, viewings organised and help and personal support through the whole process at quality and speed of reaction. We were so happy that we left our other properties to be managed by My city nest and find them detailed, with proper process followed and good advise given but most important instantaneous follow up. We are in good hands of good honest professional team and any future property be it purchase or management we are delighted to be handled by city nest.... Read more
Landlord
18th Nov 2021 (3 years ago)
P 1
Louise went out of her way to help with advise and expertise. Refreshing approach with enthusiasm.... Read more
15th Nov 2021 (3 years ago)
E Edwards
I have really enjoyed working with My City Nest. Louise helped me find a room when I was really struggling and has being such a support throughout. Challenges did arise and they were dealt with efficiently on their end and I was kept up to date throughout the process. The team are always very friendly when you call and open to answer any questions you may have. Has been a pleasure working with them and I would definitely recommend.... Read more
Tenant
12th Nov 2021 (3 years ago)
E Dillon
Danny and his friendly team were brilliant and helped us find the perfect home! All the My City Nest services were efficient, responsive and would definitely recommend. Thanks Danny!... Read more
10th Nov 2021 (3 years ago)
N Koncsos
Louise Reilly has made my experience of finding and renting a flat in London most pleasant, she has shown incredible empathy, understanding and professionalism over the process making sure that both the landlady and myself had the reassurance and all conditions were met from both sides looking for compromise and mutual agreement. Excellent service... Read more
Tenant
10th Nov 2021 (3 years ago)
L Hiribarne
Danni, Louise and Zubair were of great help with the letting of my flat. Very professional and helpful and helped me achieve the best rent I could get.... Read more
Landlord
1st Nov 2021 (3 years ago)
D Gibson
We have now been with mycitynest for nearly a year and I could not recommend their service enough. From helping us conduct our search for the perfect property, being very accommodating with effective communication during the pandemic and settling us in - I couldn’t have asked for better support. We have had little problems since moving in but anything that does come up, the team have been very responsive in getting these issues fixed.
The whole team are super supportive and have been so genuine throughout our time with them and we will definitely be using them again for future searches.... Read more
Tenant
1st Nov 2021 (3 years ago)
K Ryan
Danny is an enthusiastic agent who has a can do attitude and that's why the I joined forces with
I'm am pleased to say he successfully sold my flag t last .March.
Kevin... Read more
Seller
29th Oct 2021 (3 years ago)
M Foreman
Danny and his team has dealt with my London property and tenants for several years - always efficiently and quickly where necessary. I'm very happy with his service and would recommend him to anyone needing an agent.... Read more
Landlord
29th Oct 2021 (3 years ago)
S Hewson
We have used Danny and his team at My City Nest on several occasions. The service is friendly and efficient with excellent local knowledge. We highly recommend MCN to anyone letting or selling a property.... Read more
28th Oct 2021 (3 years ago)
J Cohen
I have now worked with Danny Valencia for over 7 years and have always greatly valued both his professionalism and hard work and determination in supporting me as a landlord. Rarely do you come across someone so approachable and dedicated. I would highly recommend him to anyone looking for a personable professional agent... Read more
Landlord
28th Oct 2021 (3 years ago)
M Palacios-serna
Danny is an expert in his field, he advised and guided my family to buy our dream home , would recommend to anyone who wants a trusted property advisor.... Read more
Buyer
28th Oct 2021 (3 years ago)
R Frost
As tenants, we discovered our rental flat through My City Nest, and had a great experience over the two years we were there. The team are very communicative and always happy to help. Highly recommend!... Read more
Tenant
27th Oct 2021 (3 years ago)
S Cohen
Our go to agents for anything and everything property related, the team are always happy to help and always delivers!... Read more
27th Oct 2021 (3 years ago)
J Chang
Working with Danny and the MCN team has been a pleasure. They are exceptional professionals: Competent, knowledgeable, and communicative.... Read more
18th Oct 2021 (3 years ago)
C Zennaro
Super happy with the service I’ve received from My City Nest, everyone has been immensely helpful and easy to get in touch with during the moving process. Highly recommend!... Read more
22nd Aug 2021 (3 years ago)
A Yeo
Danny and his team provide a truly excellent service. Professional and v efficient. They found a great tenant for me in a matter of days. Highly recommend.... Read more
Landlord
4th Aug 2021 (3 years ago)
J Canova
I would highly recommend using MyCityNest to sell your house. Danny is incredibly knowledgeable of the London property market and delivers on his promise.... Read more
Seller
2nd Aug 2021 (3 years ago)
A Leon
Danny was very helpful throughout the whole process, easy to get hold of, resourceful and efficient. Happy with the flat I’m living in now, thanks!... Read more
Tenant
1st Aug 2021 (3 years ago)
I Hunziker
It was very nice to work with Danny, always available to help out and made sure we were settled comfortably... Read more
28th Jul 2021 (3 years ago)
F Hatami
Best agent and professional always there to
Answer all your questions transparent will recommend you to all.... Read more
25th Jul 2021 (3 years ago)
S Hatami
Great agent &different than others always
There to help and answer your questions.
Great of you Danny will recommend you to friends
And family.... Read more
25th Jul 2021 (3 years ago)
S Montoya
Ive had the pleasure to work with Danny. Danny and his team are professional, friendly, transparent and always driven to deliver service that goes the extra mile. I can definitely recommend My City Nests services and i look forward to working with them again!... Read more
24th Jul 2021 (3 years ago)
M Brewer
Very quick to arrange a viewing and managed the whole moving process very well with loads of communication throughout.... Read more
23rd Jul 2021 (3 years ago)
M Gale
Both Danny and Zubair from My City Nest were professional, attentive and thorough in their processing of our move. Would recommend!... Read more
Tenant
29th Jun 2021 (3 years ago)
S Smith
I have been so impressed with Danny and Zubair's helpfulness and professionalism in helping me rent my flat - thanks so much guys!... Read more
Landlord
10th Jun 2021 (3 years ago)
C Brown
Absolutely smooth experience. Happy to recommend using this business. Moved in easily and was offered help and support throughout the process... Read more
Tenant
8th Jun 2021 (3 years ago)
J S
My City Nest delivered exceptional customer service, were very communicative during the process and ensured a great result for both the landlord and myself. The team followed up on all of our enquiries and corresponded to ensure that everything went well post move-in.
I would certainly recommend My City Nest to prospective tenants.... Read more
Tenant
25th May 2021 (3 years ago)
C Baird
Would highly recommend using My City Nest, very professional team who are both helpful & approachable. Very happy with my experience!... Read more
20th May 2021 (3 years ago)
T Tondar
Zubair was very professional and helpful in the renewal. It is a pleasure working with him.... Read more
Landlord
27th Apr 2021 (3 years ago)
M Hamilton
Very happy with the service from My City Nest. The team are highly professional and we have found them to be proactive and very responsive to our communications. Would highly recommend.... Read more
15th Apr 2021 (3 years ago)
A Plumbers
Carried out work for My city nest and they responded quick to emails and ensured visits went smoothly. Very professional will look forward to carry out work for them in the future.... Read more
11th Feb 2021 (3 years ago)
J Pona
Danny and his team were great helping us to rent an amazing property. Highly recommend.... Read more
Tenant
22nd Jan 2021 (4 years ago)
E Kim
From the get go until now this team is always trying to help you, they are very determined to do so.
Even if they very busy they will always get the job done before any deadline which is very impressive. And more importantly, they do know what kind of neighbors you will have, no joke! At the beginning I thought they were lying lol but nope, they were right about my neighbor but anyways like I mentioned before, this team won't let you down under any circumstances. Very friendly, responsible and enjoyable people. I would definitely recommend them to my relative and friends and of course I, myself will use their services in the future. Zubair agent deserves to get promoted every day!! What a fantastic team member!... Read more
16th Jan 2021 (4 years ago)
T Gagoshidze
My City Nest have been so helpful and supportive throughout the whole renting process, and also very patient to ensure we understand all the terms and details about the property and the process. All the staff I have had contact with have been delightful and quick to respond to any queries or requests. I would definitely recommend.... Read more
Tenant
7th Jan 2021 (4 years ago)
G Serrano
I rented a flat with My City Nest. The made it simple and easy! Danny was always there when we needed him. Also, he tried to find the best for us and the landlord. 100% recommended... Read more
Tenant
4th Jan 2021 (4 years ago)
C Mead
Can't recommend Danny at My City Nest highly enough. He has an extensive knowledge of property markets, a charming manner and a can do attitude.... Read more
21st Oct 2020 (4 years ago)
J Vondrášek
Very professional agency. Happy to recommend to anyone.... Read more
18th Sep 2020 (4 years ago)
L Lonsdale
Danny and his colleagues have been exceptionally helpful from beginning to end. They helped us secure our dream property. Everyone involved has been professional making the sometimes stressful experience of moving home very very painless.... Read more
17th Aug 2020 (4 years ago)
S Kardol
Best estate agent I have ever worked with! Very professional and Danny is a great guy!
Thanks for the good service.... Read more
17th Aug 2020 (4 years ago)
T Shokeh
Danny has been very helpful throughout the whole process, making sure everything was in place ahead of my move in date even with such short notice. He answered any questions and made sure that the move went well.... Read more
Tenant
1st Jul 2020 (4 years ago)
L B
Generally been happy with the service received from My City Nest. Danny is easy to get on with, responsive and is happy to answer any questions you may have. I would recommend Danny and his team to help prospective tenants find their new home.... Read more
Tenant
1st Jul 2020 (4 years ago)
J A
I have been working with the agency for two years now, and they have always been very professional and have responded to our issues very fast and in a very personalised, humane way. I am very satisfied with the service provided and would recommend them. Thank you :)... Read more
29th Jun 2020 (4 years ago)
M AKHUND
Quick and responsive. Helpful team.... Read more
26th Jun 2020 (4 years ago)
A Larreategui
Danny Valencia has been an excellent estate agent to us. He let us our current apartment for a one year tenancy. So far he has answered to all our queries and requests pretty swift, as well as his staff which always has had a great disposition to solve all the minor issues.
We highly recommend My City Nest.... Read more
Landlord
12th Jun 2020 (4 years ago)
V Delrio
Very efficient and responsive. Danny is always happy to help! Would highly recommend.... Read more
12th Jun 2020 (4 years ago)
S Suchani?ová
Very good and responsive agency. Everytime I had any issue in the house it was resolved within few days comparing to weeks withowith agencies. I can only recommend.... Read more
Landlord
12th Jun 2020 (4 years ago)
D Sutton
Danny was very helpful and friendly. He responded promptly to our queries and was a great assistance in finding our new place. Thanks Danny!... Read more
6th Jun 2020 (4 years ago)
A BUEY
Great experience. They made all the process to rent the flat really easy. All the staff is very attentive. Many thanks... Read more
Tenant
4th Jun 2020 (4 years ago)
K Mihailovic
Danny was an absolute delight to work with from beginning to end. He helped us secure our property quickly and re assured us throughout what usually is really stressful exercise. We will definitely be using Danny when our rental is up and without a doubt would recommend him to family and friends.... Read more
Tenant
11th Feb 2020 (4 years ago)
S Newell
My City Nest have been absolutely brilliant. Danny has listened and immediately dealt with any issues we have faced with our property and is always at the other end of the phone when needed. I would highly recommend My City Nest to anyone.... Read more
Landlord
10th Jan 2020 (5 years ago)
S coccoli
Great team :)... Read more
17th Dec 2019 (5 years ago)
C Veneroni
Danny is absolutely amazing and helped every step of the way- couldn’t recommend him more!... Read more
16th Dec 2019 (5 years ago)
H Tremellen
Very easy and convenient, great service... Read more
6th Dec 2019 (5 years ago)
C walker
Danny has been our agent for over 5 years and he has always been really fair and nice to deal with. When ive contacted him or his colleagues they have always responded promptly and helpfully. Also the fees they charge are reasonable! there arent many agents who send birthday wishes to their tenants!... Read more
Tenant
7th Nov 2019 (5 years ago)
J Patel
Danny has managed my property for several years now. He has been professional and courteous to myself and the tenants. I would definitely recommend him to others, and will continue using My City Nest.... Read more
Landlord
28th Sep 2019 (5 years ago)
Alona
great service... Read more
16th Sep 2019 (5 years ago)
S Patel
I have worked with Danny for the last five years and he has been professional, reliable and honest.
He secures the right tenants very quickly and his management runs everything smoothly from there on.... Read more
Landlord
13th Sep 2019 (5 years ago)
R London
I highly recommend Danny and his team for their efficiency.
Very helpful, easy to contact.
We sold one of our properties with Danny and we are still using his services for lettings and management.... Read more
Seller
11th Sep 2019 (5 years ago)
E Beyer
Have worked with this agency for several years, always been very helpful when I needed advice, very happy... Read more
6th Sep 2019 (5 years ago)
V Peschiera
Great service! Also very nice people :)... Read more
2nd Sep 2019 (5 years ago)
R Rai
Moved to London from Los Angeles and looking for a place to live - I stumbeled upon Danny and My City Nest. Danny was super helpful - specially since I had just moved here and still setting up my bank accounts and the nitty gritty. He helped me in all possible ways to make this transistion to my new place as convinient as you could wish for. I definitely recommend Danny and the My City Nest team if you are looking for a place in London. Thank you Danny ... enjoying my new home :)... Read more
Tenant
30th Aug 2019 (5 years ago)
L Mirtchev
Danny has been very professional in solving all the complications with the renting of our flat. He has given advice and guided us through the whole process of changing tenants, bills, termination of contract, new contracts etc. What is more, he has been dealing in a professional way with all the complaints, demands and requests from neighbours, as well. We are so lucky to have Danny and My City Nest as our managing agency.... Read more
Landlord
4th Aug 2019 (5 years ago)
Carmen
In the 4-5 years or so that we have been using My City Nest, Danny Valencia and his team at the Kings Cross Branch have found us 2 excellent tenants (of 3 yrs and 1 yr respectively) and a 3rd about to move in next month. In March 2019 he also sold my home in an extremely subdued market, enabling my family and I to move on to a bigger house. Danny and his team are highly professional, hands-on and friendly and I highly recommend them.... Read more
Seller
25th Jul 2019 (5 years ago)
N Dojaka
Very efficient and responsive. Every problem was solved immediately. Reliable and mindful of the client's requests and needs.... Read more
26th Jun 2019 (5 years ago)
N Kaur
Danny at My City Nest is fantastic. We have used him to rent out properties for several years and he always finds us great tenants. Danny does all the work from advertising, viewings and paperwork. We never have empty properties and the tenants have always paid their rent on time and looked after the property. I can not recommend him highly enough if you are looking for a letting agent.... Read more
Landlord
18th Jun 2019 (5 years ago)
T Matsuyama
A big thank you for Danny and his colleagues for all your work helping me throughout a signing tenancy agreement and etc…
Would highly recommend!... Read more
Tenant
13th Jun 2019 (5 years ago)
M Casey
My experience has been exceptionally positive over the past five years and I have had no hesitation in recommending My City Nest to my friends whose subsequent experience with Danny has mirrored mine.... Read more
13th Jun 2019 (5 years ago)
J LDN
Strong recommend. Always heplful, been customer for several years.... Read more
11th Jun 2019 (5 years ago)
V Raina
Everything went smoothly - no problem at all. The team was very helpful throughout the move... Read more
1st Jun 2019 (5 years ago)
D Lawry
Been working with Danny and his team for over a year now. His passion for serving his clients and the property industry is infectious. Would have no hesitation in recommending them.... Read more
13th Feb 2018 (6 years ago)
B Willcocks

I didn't have a great experience with My City Nest, and wanted to pass it on to others, so they may be fully informed.
My City Nest are very much bottom line driven, which in it's own right is fine as a business. However, I felt as if they weren't reasonable or fair with the charges they passed on to the tenants. It wasn't unusual for the company to try to pass on ordinary maintenance fees (ie. broken vacuum cleaner hose) onto the tenants, and I won't even begin to get started on their standard fees such as reference fees, administration fees, lease renewal fees, and so on.
I had a particularly unfortunate experience that probably needs to be shared. For unavoidable reasons, I had to break the tenancy agreement a few mths early, and they insisted I provide the new tenant to replace me, which is understandable. However, they required a NON-REFUNDABLE payment of 2 wks rent + administration and reference fee, amounting to almost £700 for the prospective tenant to have their references checked. Given they could simply refuse the references, and keep the entire payment, no one was willing to front up the payment to have their reference checked.
Ignoring the fact that if this isn't illegal, it certainly appears to be one of many unfair terms within the contract, it would just be nice these days to actually find a real estate agency that care about their tenants beyond the date the tenancy agreement is signed.
Use this company with caution, and read the fine print.... Read more
Tenant
1st Jul 2016 (8 years ago)