We worked with Alex Leigh in the Islington office and found him to be helpful and accommodating. Whilst he technically represented the sellers (and we were the buyers) he went above and beyond to move the whole process forward expeditiously.
I am writing this from a buyers perspective. We found our interactions with Foxtons Islington to be insincere and at times untruthful. The untruths were not recognised immediately but on second reflection the facts did not add up. The method of communication was always over the phone even when email was pointed out as a preference for us. This further added to distasteful sales tactics used because it enabled them to leave no record of what they were doing. When the regulations increase in this area to become more stringent a lot of the sales techniques used by Foxtons will be defunct and they will be unable to carry on using them. Out of all the estate agents we had interactions with during this property purchase, Foxtons were the most 'shark' like.
The lovely people at Hamptons Islington have provided me with two sets of hassle-free tenants, both giving an excellent rental return.
Their enthusiasm & knowledge of the local & international market is invaluable in securing the right people into your property, they have contact with relocation agents & overseas clients that guarantee above expectation results.
When the time came to sell my property, Hamptons sales did an excellent job in realising a superb price for my flat.
I would not hesitate to recommend Hamptons Islington as agents for your property.
We first tried to let our house in De Beauvoir Town with another agent and failed miserably. Hamptons were our second choice but the contrast couldn't have been greater.
Everything they have done has been outstandingly professional. For instance, they always respond within hours to any concerns we might have.
Most important of all, within weeks they found us the ideal tenant.
I can wholeheartedly recommend them to other landlords looking for an agent.
To deal with Kinleigh Folkard & Hayward Islington Estate Agents was a pleasure from start to finish. Andre provided us with an excellent customer service and Carla made sure this process was fast and efficient. An bonus was the fact the flat was spotless. Thanks again guys
Honestly - words cannot describe the experiences I've had with KFH Islington. For six years I've lived in London and I've always thought "Yeah estate agents aren't great but I don't understand why they've got such a bad reputation" - after encountering KFH Islington, I can see why.
Before we moved in we agreed a number of conditions about what KFH would remove from the property and what they would do (basic things, like installing a curtain rail where there wasn't one) - did they do any of it? Of course not. Did we remind them? Countless times. They either outright refused or repeatedly promised to do it (never delivering).
This incompetence continued throughout our tenancy with poor response times, dreadful support and sometimes just not replying at all (as was the case when our front door wouldn't work).
When we moved out they charged us for a number of things not mentioned on the check in report and to replace furniture which had simply moved to the next room. They've also charged us for things that the independent check out folks didn't mention on the check out report - why they think we paid all those fees to hire someone independent I do not know.
Steer. Well. Clear.
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
I have multiple flats across London and had dealings with all their branches. They are all very professional and the service I got from them was excellent. Thank you.
Terrible estate agent, avoid at all costs.
This estate agent thinks its ok to enter your property unannounced (which is illegal) multiple times.
They do not care about the quality of your property in the slightest, and will not resolve problems and instead let them get worse. The mould in our house got so bad we had to move out after months off being fobbed off. Even Hackney council deemed it 'unbreathable.' They will paint over mould in new properties.
As other reviews have mentioned they are money grabbing and will charge extortionate and ridiculous fees for cleaning. They also tried to charge us for the mould, even though there was no ventilation in the house.
Staff are rude, lazy and will not return your calls if there is an issue.
Good reviews have clearly been faked. Avoid at all costs!