We used Foxtons Islington to purchase our 3 bed flat and it was a pleasure! Nyan looked after us, he was hugely helpful and friendly which was ideal for us as we were first time buyers and had no idea where to start. After viewing property with different agencies I can safely say Foxton was the one that made me feel optimistic about the whole process. Nyan made sure we understood everything that was going on and was always easy to get hold off if we had any questions. We are really happy we our purchase and the customer service we received.
I rented with foxtons in Islington last year. On top of the constant harrasment in regards to them giving keys out to builders and people entering our flat the flat was also deemed as unsafe by Islington council once I got them involved and they insoe ted the flat. The flat had no smoke alarm at all incase of a fire, no heating system at all just 2 plug in heaters, no proper ventilation, no safe doors but most Importantly was deemed unsafe by the council because it was extremely unsafe in its layout. We spent 10 months trying to sort everything out and ended up.with half of our rent back.
Foxtons also use contracts that favour there clients (landlords) which is unfair and illigal.
I strongly advise not using them if renting a property, if you do use them then download a list of things you need to check in the new house/flat and insist it's all done before moving in, also make sure a break clause is written into the agreement.
Knight Frank was very professional with my family and did a nice work helping us to find a place in London. Special thanks to Craig that get along with us and was very professional and gentle all the time.
I have dealt with many estate agents over the years but Jessica Bishop of Knight Frank St Johns Wood has shown outstanding qualities in a challenging market in a cool and calm way. She doesn't rest until the job is done.
James Hillier was incredibly helpful taking his entire afternoon to show me six different properties. He was very patient and made sure I knew exactly what was happening at each stage. He made himself available at all times and I wasn't made to feel pressured throughout the entire process.
I highly recommend KFH Crouch End, (especially James) for all your housing needs.
Other than setting up camp in KFH offices, I’m unsure what more we can do to cajole the agents into solving the numerous problems they have created for us with regards to our rental. Our constant calls and emails have been met with various non-answers which has left us in an unclean property, filled with litter with plaster falling from the walls and no keys. What a disaster - avoid letting from KFH at all costs!
After five years letting my property with another high street agent, I was a little nervous trying out a new agency. KFH did not disappoint. You feel like they take the time to really talk to you. This personal touch is so important when we all move at such a fast pace these days. I haven't yet met Esme (Griffiths) - I'm overseas - but have loved talking to her. She's quick to follow up on action points and goes beyond if she thinks it will make a difference. Carla (Hellery) has been my point of contact re: contracts and paperwork. I sense a real efficiency while being personable at the same time. I hope this partnership lasts for a very long time. Looking forward to meeting both ladies when I come to London :-).
Very rude, incompetent staff.
Khan Cohen in particular. Assisted landlord in trying to scam me out of my deposit.
Once entered my flat without permission as they mistook it for another flat they were selling me. Scared the living daylights out of me.
Avoid at all costs.
In response, the deposit scheme did not find in the landlord's favour.
Khan Cohen assisted the landlord in producing a forged invoice from her own company.
Thanks for your response ????
Great experience from the Belsize Park team. Laura Pratt was very proactive in helping me find the right property and was always flexible to arrange viewings. Her responsiveness and enthusiasm made the whole experience a positive and less daunting one. Orly Lehmann was also truly amazing, going well beyond what was required of her to accommodate, inform, and reassure me along the way. The whole team was friendly and professional and I would definitely recommend them.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.
Excellent and proactive from start to finish. Our sale (N1, two bedroom flat) was part of a 6 property chain and Karen and the whole team provided great commercial advice and worked really hard to help us in securing a great outcome. Highly recommend.
Dexters in Islington was a pleasure to deal with. Moving to London from another country presented a lot of differences in renting a home, but Dexters made the transition as smooth as possible. I highly recommend. Very professional, and helpful in more ways than one. Henry Liu delivered on all fronts, be sure to seek him out.