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  1. Home
  2. Mr Sales and Lettings - Reading
Mr Sales and Lettings - Reading Logo

Mr Sales and Lettings - Reading

Opens tomorrow at 9:00am
34 Wokingham Road,Earley,Reading, RG6 1JH
Mr Sales and Lettings Reading are an estate agent in Reading. They mainly list properties in RG1 and RG30. Over the last 6 months, they've listed 2 properties, with 2 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 10:00am - 5:00pm
  • Sunday Closed
View all details

Mr Sales and Lettings - Reading Reviews (45)

Have you used this agent?
  1. 47% 5/5 Stars
    47%
  2. 9% 4/5 Stars
    9%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 42% 1/5 Stars
    42%
All (45)
Seller (3)
Buyer (0)
Landlord (10)
Tenant (20)
General (12)

Anonymous Tenant

1/5 Stars
Property was grubby when we moved in (other peoples things left in the property like clothes etc.). We were fine tenants for almost 2 years but as time went on more and more issues with the property. The issues often took very long to get any response on (apparently due to the landlord not getting back to the agency). The windows did not open and we were told only one could be fixed for the moment as it was expensive (in a one sided ventilated property). We also had a huge leak with water pouring through which needed redecorating the painter came and told us he had been told to just "patch it up" and not redecorate the huge stains properly. We gave notice and only then the suddenly emailed and asked if they completed all the works we had been asking for for months would we consider staying in the property (to which we politely declined). We also had issues with neighbors and our emails were often ignored. To top this off they tried charging us over £100 for a "professional clean" at the end of tenancy even though it was left spotless (and in a much better condition than we were handed it in) - I disputed it and suddenly the charge was removed. The lady we dealt with was rude and unprofessional (in agreement with a previous review here). Interestingly the bad reviews seem to have been deleted recently. Watch out for them - wouldn`t recommend.... Read more
Tenant
28th Jun 2021 (3 years ago)

Anonymous Tenant

4/5 Stars
As a tenant, we were very satisfied with the service they provide. Whenever we have queries, feedbacks or solutions were quick and relevant. I really appreciate their help and I enjoyed the stay.... Read more
Tenant
13th May 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
They have recently sold two of my properties in West Reading. They recommended good local solicitors in Harrisons and BDB Pitmans and kept me in touch with progress along the way from viewings to arranging surveys and letting me know as and when they heard from my buyers. Highly recommend... Read more
Seller
8th May 2021 (3 years ago)

Anonymous Tenant

1/5 Stars
Absolutely terrible service and communication. Wouldn't reply to emails or calls and left us hanging for ages when we signed up. Would not use these ever!... Read more
Tenant
9th Feb 2021 (4 years ago)

Anonymous Tenant

4/5 Stars
I have never had any issues with Mr Sales & Lettings during my 6 years living at the property. They have always or nearly always notified of any visits with at least 24 hours notice, responded to maintenance issues when needed and relayed information to the landlords when required, although I personally often liaised with the landlords directly as they were reachable and available. Whenever I have done any viewings, they have been there in good time and shown the relevant aspects of any properties. Perhaps however not all the properties I have done viewings of were cosy or as appealing as I might have wished, however never experienced issues with them and the property I was in for over 6 years met most of my needs during the period.... Read more
Tenant
25th Jan 2021 (4 years ago)

Anonymous Tenant

1/5 Stars
I would not recommend using this agent. I rented a property through them and cannot see where any value from their side for a landlord or tenant would come in despite their fees. Initially I was not invited to attend a check-in and was requested to collect keys during their office hours with no regard for my own schedule. When viewing the property this had been subcontracted to someone else who was not an agent of the agency. This was the first time he had seen the property as the only information he knew was the room number. I paid £270 in fees for the above (this was when agents were permitted to charge tenants fees). During the tenancy we had a number of issues: - a kitchen sink that was blocked which the agency "had alerted the maintenance team" a number of times however this was barely fixed properly and we ended up having a kitchen sink that was overflowed for months - a rat infestation which took approximately nine months to resolve - the houses that they let out are just made to be places for you to sleep rather than a home given the massive amount of tenancy turnover which caused issues such as theft. The agency response after we had tried to resolve this internally was for us to report these incidents to the police. What was the purpose of the lenghty "vetting process" when entering into the tenancy if you're letting to people who engage in theft? - I lost a key which was not a security key (standard key). I was quoted £50 for a key replacement with the reason being "that the keys are secutiry keys". When I explained it wasn't the security key, I was told "regardless this is the service fee". Nothing like some dishonesty. On checkout: - I agreed that I was happy with them to perform cleaning of my room (small) at what is probably an expensive fee of £50. Post the inspection (which they never confirmed when will be performed) I received a rather rude email stating I needed cleaning at £50 (to be deducted from my deposit). Clearly no communication within their own office as I'd already requested this. - Of course I agreed with this and they stated they would release the deposit - A week and a half later I followed up with them regarding the status of the deposit as it hadn't been released. I was told that this was due to MyDeposits having technical issues. MyDeposits have no record of this. - More than two weeks later I initiated the deposit from my side and weirdly, MyDeposits didn't have any technical issues and processed the deposit release notification etc with the agency (strange that the "technical problem" for a standard deposit release suddenly disappeared). There are probably a number of other issues, however the above should be enough to support a recommendation to not support an agency that honestly has zero value-add to the lettings process.... Read more
Tenant
16th Oct 2020 (4 years ago)

I Pita

1/5 Stars
I wish I had read the other reviews alerting of the lack of professionalism of this agency before renting with them. I have rented a top quality room and when I actually moved in, I discovered it was false advertising. Furniture in very poor condition and when I asked for solutions they only give excuses but no real action to solve the problem. Impossible to get an a reply unless you chase them repeatedly. In my case, I will be looking into making a formal complaint and I would suggest others affected do the same. Whatever you do, do not get involved with this agency!... Read more
Tenant
23rd Jul 2020 (4 years ago)

M Lóránt

5/5 Stars
This is the best letting agency in the town with the most cooler owner in and around Reading!... Read more
Landlord
19th Jun 2020 (4 years ago)

M Alam

1/5 Stars
Worst letting agency ever, even one star is too much for them. They will do anything and make any excuses to put the blame on you so they can cut your deposit. No customer service at all. One time one of the staff put the phone down on me mid conversation. So rude and run by a bunch of unprofessionals. There is no point of arguing with these cowboys. I am just glad to leave the place. Any potential renters, whatever you do please do not rent from them.... Read more
Tenant
16th Apr 2020 (4 years ago)

H .

1/5 Stars
Literal cowboys. House is on the market, and loads of viewings which interrupt our privacy. Letting agent randomly lets themselves in during the day to sneak a house viewing in without any communication. Incredibly displeased.... Read more
Tenant
10th Mar 2020 (4 years ago)

I Sheikh

5/5 Stars
This agency has been probably the best one I dealt with so far. They are really nice and Mr. Mohammed really helped selling our property really quick. Would definitely recommend.... Read more
Seller
10th Feb 2020 (5 years ago)

M Virdi

5/5 Stars
I been dealing with the estate agents for the last 15 years and Mr Sales and Lettings have really impressed me with their excellent services, quick response and call answers. They been very professional with their work and have noted my every concern with priority. Sadly, I am leaving them and thus wanted to provide a feedback about their customer service!!... Read more
11th Dec 2019 (5 years ago)

B Master

5/5 Stars
great place to rent a property.... Read more
Tenant
29th Nov 2019 (5 years ago)

T C

1/5 Stars
The agency and owner, Mohammed were awful, impersonal, and proved that they only care about money. An example of this is when the agency e-mailed all of the tenants in my house (could have been all of the tenants on their books) out of the blue, to try and change the contracts with no benefits to any of us (only suiting them), and an additional fee for a new contract...! We later realised that it was just before the government law was to come into effect where contract fees were to be illegal. So they know an opportunity to make money then they see it. Naturally, as we already had signed contracts they were unable to make us change, but it proves they know an opportunity to make money when they see it. Mohammed also showed no desire to help when our internet was down for over a week despite him being the bill payer and the only one with the required passwords to fix the problem. The only positives is that the maintenance side of the agency were fairly efficient. Overall, I would never trust them as a landlord or agency again.... Read more
Tenant
3rd Sep 2019 (5 years ago)

Anonymous Landlord

1/5 Stars
Would never recommend them to anyone! They only help if its in their interest. They didn't get my deposit back, didn't answer most of my e-mails. Extremely dissapointed... Read more
Landlord
29th Mar 2019 (5 years ago)

A dolatowska

5/5 Stars
I wish every property agency was like that. Professional, helpful and understanding. Every member of staff that I came across was always going extra mile to assist. Always fast to solve any issues. I can highly recommend to anyone looking to rent a property.... Read more
Tenant
15th Feb 2019 (6 years ago)

R Goswami

5/5 Stars
Simply the best Letting agents I have ever experienced. if you are a single person or a couple, Mr Sales and Lettings have to most elegant and inexpensive properties. I enjoyed their services and timely responses. I would suggest the agency to all the couples looking for a good property.... Read more
Landlord
14th Feb 2019 (6 years ago)

C mucklar

5/5 Stars
The house is beautifully designed. It is well equipped with all necessary appliances and utensils. Mohamed has been very helpful at all times and prompt with options to better serve my family and myself.... Read more
Tenant
13th Feb 2019 (6 years ago)

M Patala

5/5 Stars
I would definitely recommend the team at Mr Sales & Lettings. This was not our first selling of a home or dealings with an estate agency, but it was the first time we really felt we were supported and surrounded by a team who knew their business and were genuinely passionate about client care. They have always answered every call or email no matter what time of day or night it was. The professionalism, mentorship, knowledge, honesty, hard work ethic went beyond what we expected; and are much respected and appreciated. The team treat you like family, and work as hard as they can for you. They went above and beyond in making sure everything was done appropriately. Most importantly they demonstrated integrity, building trust in all their dealings with us. They have mentored and helped us in making the best and right decision for our family. Thanks for helping us sell our house.... Read more
Seller
13th Feb 2019 (6 years ago)

A Temple

5/5 Stars
Always amiable to deal with. Any problems are solved punctually, no matter the time of day. Regardless of the situation Mohammed is willing to go above and beyond what is necessary. I have always felt valued as a customer from Mr Sales and Lettings.... Read more
Landlord
12th Feb 2019 (6 years ago)

B me

1/5 Stars
AVOID AT ALL COSTS, NOT WORTH THE STRESS THEY CAUSE. ILLEGAL PROCESSES. RUDE AND IGNORANT. Mohammed specially.... Read more
30th Jan 2019 (6 years ago)

Anonymous Tenant

1/5 Stars
THE WORST AGENCY IN BERKSHIRE in my opinion. RUDE, UNHELPFUL AND DOWN RIGHT DISGRACEFUL. The Owner lied to me on many occasions, told me not to try and fight for my deposit because I wouldn't win, I did win in the end more then 3/4 of the £1100. The maintenance staff broke my living room window and then tried to charge me for it. The carpet on the stairs was supposed to be fixed before tenancy and it wasn't. The garden was a total shambles. They are cheap for a reason. The entire team and the landlord who owned the property should Genuinley not be given work in this sector as they have not a clue what they are doing, hence why the feel they can mess around the vast quantities of people who live in the "low income" side of Reading. Nothing would make me happier then to see this place close down.... Read more
Tenant
30th Jan 2019 (6 years ago)

S Edwards

1/5 Stars
This is by far the worst letting agency I have encountered. They will rip you off any pence they can and, in return, provide an awful service and complete unresponsiveness. The fact that this agency charges over £200 of fees is outrageous. Nothing ever gets addressed in reasonable delays and property is not well maintained. We stayed over 2 months without a television, the washing machine never properly worked and needs to be changed but keeps on "getting fixed" and the cleaner definitely does not come as often as they pretend. Save yourself the frustration and rent via another agency.... Read more
Tenant
6th Dec 2018 (6 years ago)

P Oliveira

5/5 Stars
Make yourself at home... Read more
11th Nov 2018 (6 years ago)

P Care

2/5 Stars
When I was with them, we always thought that they were hopeless but harmless. We thought this because they would attempt to resolve an issue quickly but would often send the wrong people to do so. To be fair they got better throughout the tenancy. Unfortunately tried to rip me off when the tenancy ended. They tried to charge me their full cleaning charge (£50 for 1 non ensuite room) even though they admitted that it didn't need a full clean as there was only some fingerprints left on a lamp, a bit of dust on the tv and a drawing pin. There had also been a leak through the ceiling that needed fixing, which would have created a lot more dust and I had agreed they could fix after I left if it was easier. Despite this they refused to change their minds on this and only relented when they realised they didn't have a signed inventory. Real shame as I thought they were different, but they too tried to rip us off :-(... Read more
Tenant
31st Oct 2018 (6 years ago)

P Backman

5/5 Stars
I’ve worked with Mr Sales and Lettings for more than 3 years and my overall experience has been highly positive. Being a remote landlord, my key needs are being able to trust the team on the ground to be my eyes and ears, taking away my need to think about letting & managing the properties on a regular basis. The team consistently meet my expectations on this as well as being proactive and transparent in all they do. With everyone I interact with at the company there’s a sense of wanting to do a great job with a caring, personal attitude. They consistently find me good tenants who pay on time and look after the properties. When there are maintenance issues to fix, they’ll let me know, provide photos and usually have a ready-to-go range of solutions from which I can choose. That’s really rare in my experience. I wish I had more properties they could look after for me ????. I’ve already recommended Mr Sales and Lettings to other landlords and would have no hesitation in doing so again.... Read more
Landlord
19th Sep 2018 (6 years ago)

Anonymous Landlord

5/5 Stars
I have used Mr Sales and Lettings to manage my HMO properties in reading from March 2016 to present Mohammed Raja Is the director and owner. He is always very professional and makes himself available 24/7. He has a ‘can do attitude and ensures my properties are fully occupied with good responsible tenants and regularly inspects to mitigate any future issues. He has an excellent relationship with the local council and is more than happy to assist and give clients advise. Rhiannon Partington is the office manager. She is always on the ball on the day to day management. For example with the new regulations around HMO she informed me of the upcoming changes 3 months in advance and the impact to my properties. Mohammed would then check each change against my properties and advise of the upgrades I would need to make and also take care of the paper work. Zarah Aziz is the maintenance manager. As and when issues arise she will always resolve in a timely efficient manner. She is very proactive in understanding and resolving problems. For example when we had drainage issues on two of my properties she managed to get Thames water to resolve free of charge. I could have had en expensive bill with a drainage firm. She has excellent relationships with local contractors and always gets issues resolved at the best price and in some cases free of charge. Sher Afgun is the Accounts manager and always ensures payments deductions invoices account statements are in order. He is always available to discuss accounts and provide bespoke reports as when required. If I was an investor looking for a property management company I would definitely recommend Mr Sales and Lettings they are one of the most professional companies out there with a great focus on customer service and are results driven. Regards, Imtiaz Syed... Read more
Landlord
18th Sep 2018 (6 years ago)

O Hutton

5/5 Stars
I have worked with Mohammed since 2015 when I was recommended by other local property Investors to engage his company MR Sales and Lettings to manage our HMO properties. From the start, Mohammed was extremely helpful in guiding us through, what at the time for us was a new venture. His whole team are friendly and dependable and whilst I am also involved in the managing of the portfolio, I have full confidence in their ability to find me reliable tenants and manage any maintenance issues timely and effectively.... Read more
Landlord
18th Sep 2018 (6 years ago)

M Yuli

1/5 Stars
Unreliable and rude people. Cheap fees at the beginning but definitely worth to pay 200£ Fees more and get a proper agency. Turning up without notice multiple times. Take weeks to get an answer from them. Everything used as an excuse to get money out of you at the end of tenancy.... Read more
Tenant
7th Sep 2018 (6 years ago)

E Cleland

5/5 Stars
Helpful + friendly staff. Payments easy. Information about letting and leaving room all clearly presented in understandable format.... Read more
1st Aug 2018 (6 years ago)

D Gaming

1/5 Stars
Constant issues with the property that we are currently renting, told the problem has been fixed and only to find a week down the line the issues are still on going, after being told the problem had been fixed/solved. Avoid at all costs.... Read more
Tenant
18th Mar 2018 (6 years ago)

R Beast

1/5 Stars
Very unprofessional people. No communication, money over service or tenants. One word; pathetic company.... Read more
13th Mar 2018 (6 years ago)

S Joubert

5/5 Stars
Quick and friendly service, I would recommend anyone to give them a call as they were willing to help and accommodate me immediately... Read more
6th Feb 2018 (7 years ago)

Ash

1/5 Stars
Unreliable and unprofessional please don’t waste your time calling this estate agents. Go to Century 21 they are helpful, professional and reliable.... Read more
21st Nov 2017 (7 years ago)

A Kimber

5/5 Stars
Reported a problem and the maintenance team came to look at it the following day. Very helpful and solved the problem quickly. Lovely staff!!... Read more
2nd Nov 2017 (7 years ago)

Iforsyth11

1/5 Stars
Terrible company to deal with. Communication is poor, and I would not recommend them to anyone. They are cheaper for a reason........ Read more
22nd Sep 2017 (7 years ago)

A swindell

1/5 Stars
The worst lettings experience I have ever had. Unprofessional rude cowboys! Stay away at all costs!!!... Read more
Landlord
10th Aug 2017 (7 years ago)

A Greene

1/5 Stars
Last June 2016 landlord and agency held meeting in the house without notice, they never gave notice when entering the property for viewings, entered my room TWICE without notice, on one occasion called me whilst i was at work, luckily i answered to enter my room for a NON emergency task. Now i cant get my deposit back, lost my job in March and had to move because of my mental health deterioting and not in work leading to living with family. I couldnt pay the 2 months notice period. There excuse is the landlord is short on rent, sorry this guy is swimming in my rent money. Money grabbing, disrespectful and no repsect for tenants privacy. DONT GO THERE!! Also big problem with HMO properties, tenants dont get a say who they live with, they throw whoever they can get to pay and no consideration they arent suitable to match other tenants. Example a tenant who expects the others to do their washing up, empty bins etc.... Read more
Tenant
11th Jul 2017 (7 years ago)

O U

5/5 Stars
I think this the most honest letting agent in Reading.... Read more
Landlord
22nd Jan 2017 (8 years ago)

F Warren-Smith

4/5 Stars
MR Lettings manage my properties very effectively. They have a good maintenance team who deal with matters promptly and their lettings team offer a professional service.... Read more
Landlord
10th Oct 2016 (8 years ago)

A Buruiana

5/5 Stars
Good experience with Mr Sales and Lettings. They were prompt and efficient in replying to all my requests. The application process was professional and the check out went smooth as well.... Read more
15th Sep 2016 (8 years ago)

H Siddiqui

5/5 Stars
Absolutely great lettings service from MR Sales and Lettings! Viewings went very well and my time with the agency has gone without any issues; Would definitely recommend to my friends and family. Mohammed Raja should be very proud of his company - office staff are so friendly and happy to help!... Read more
Tenant
9th Sep 2016 (8 years ago)

F Cull

1/5 Stars
Agent turns up to show a room without any notice. No out of hours emergency contact number details given. Terrible letting service... Read more
Tenant
24th Jul 2016 (8 years ago)

M Asif

5/5 Stars
Great work by mr lettings and team ... Read more
8th Jan 2016 (9 years ago)

C Homes

4/5 Stars
Mr Letting is a great! As we walk in to the store the employees are happy to help and full of enthusiasm all the time. ... Read more
30th Jan 2015 (10 years ago)
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