M Hadley
5 stars are not quite enough, that being said the phrase
”CONSUMMATE PROFESSIONALS” is the one that springs to mind.
They have managed property for me for some 8yrs now without drama or inconvenience with any change of tenant being dealt with very quickly and efficiently.
They received termination of the most recent on 15/12/24 which was let again from the 23/12/24, it doesn’t get much better than that
I have also recently introduced to them a friend of mine with a small portfolio of rental properties. He has also been very impressed with the speed and quality of the letting.
I have no doubt that their tenants receive the same exceptional service.
Mark Hadley... Read more
Landlord
15th Jan 2025 (24 days ago)
J Hubbard
Stayed with them for 8 years as my tenancy agent and have absolutely no complaints. The team are always polite and professional in all they do, but also have that human touch where large corporations are lacking. Big thank you to Shaun for all he has done during our time with Newcombe. Hope to deal with them again in the future!... Read more
Tenant
18th Dec 2024 (7 weeks ago)
Z Phillips
Gregory made the whole process as easy as possible and kept me in the loop at all times! Not sure I would have preserved without Newcombe Residential. Big thanks!!... Read more
9th Oct 2024 (17 weeks ago)
Kenneth
I recently had the pleasure of working with Shaun during my search for a rental property, and I can't recommend him enough. From our initial viewing to the final steps of acquiring the property, Shaun was warm, friendly, and incredibly supportive. His positive attitude made the entire process enjoyable and stress-free. He took the time to answer all my questions and ensured I felt comfortable every step of the way. If you're looking for someone to guide you through your rental journey, Shaun is the agent you want on your side!... Read more
Tenant
8th Oct 2024 (18 weeks ago)
A Riga
We have been using the services at Newcombes for many years now, they are very helpful and professional and will continue to use them.... Read more
4th Sep 2024 (22 weeks ago)
R Kelly
Shaun has been amazing to deal with - extremely helpful, responsive and professional. thanks!... Read more
3rd Sep 2024 (23 weeks ago)
L Nicholls
A great agency, with a dedicated team who have excellent Customer service and are quick to help accommodate any requests or queries. I’ve spoken to Shaun, Jane and Gregory and all have been a delight!... Read more
2nd Sep 2024 (23 weeks ago)
C Barbiran
Shaun and the team have been a pleasure to deal with. Prompt and courteous, i highly recommend their services Thank you!... Read more
30th Jul 2024 (6 mo. ago)
L Harris
Gregory was incredibly kind and professional helping us to retrieve our deposit under (what I understood to be) unprecedented circumstances. He was very thorough, highly communicative and very reasonable to everyone involved and ensured that we got the fairest outcome. I would use Newcombe Residential again in a heartbeat.... Read more
Tenant
7th Jul 2024 (7 mo. ago)
M Mauler
Gregory and the team managed the process of renting in a professional, efficient manner - from viewing right through to the collection of keys! Would 100% recommend.... Read more
Tenant
28th May 2024 (8 mo. ago)
C Tillard
Gregory and Shaun have found me several tenants for my house. All of them have been good tenants. The current ones keep the house spotless and have improved the garden. Shaun ensures all problems are dealt with in a timely way and keeps me informed.... Read more
Landlord
1st May 2024 (9 mo. ago)
G Saritas
all staff was so kind and supportive and just a call&message&e-mail away to assist you ASAP. We moved our new house just in couple of days thanks to their contribution.... Read more
29th Apr 2024 (9 mo. ago)
I CHINDUDZI
Loved it its so amazing... Read more
5th Apr 2024 (10 mo. ago)
K Williams
No complaints here, all info was clear and queries were responded to in a timely manner. No messing about like with some agencies.... Read more
26th Mar 2024 (10 mo. ago)
T Lovett
I would highly recommend renting your property with Newcombe Residential
Very efficient, professional,friendly ,helpful service. From initial meeting through to renting your property. This is kept up during the tenant's in your property. Any problems ( if you have any ) are followed up promptly.... Read more
Landlord
29th Feb 2024 (11 mo. ago)
T Guide
Gregory and his team provided both a friendly and efficient service throughout the process. All my questions were answered immediately and fully, so that I could focus on my move into the property. Well done.... Read more
25th Feb 2024 (11 mo. ago)
J Belcher
Extremely helpful business to deal with. Shaun went the extra mile , returning calls and emails very quickly. We would highly recommend. They are very fair to deal with, open and honest. Thank you so much Newcombe Residential.... Read more
13th Feb 2024 (11 mo. ago)
R Smith
Having continued great experiences with Newcombe Residential, the level of competence and general manner make them an absolute pleasure to work with. Many other estate agents could really learn alot from Newcombe about service... Read more
1st Dec 2023 (1 year ago)
L ALONSO
Reliable service , Fast service , Responsible service , We did not have any problems , Quick approval , good experience 5 stars ??????????... Read more
30th Nov 2023 (1 year ago)
H pham
The whole process was very smooth and professional. No matter how many times we called or asked to see the property, Shaun and Gregory were both helpful and professional. We expressed the need to be into the place soon and they were able to help work that out for us, so for this, we are absolutely grateful. We walked away with the feeling that not only were our needs met, but that the agency was a well-ran and well-kept.
As my husband would say, we're in a 'strange land' and we needed all the comfort from those in the process to make us feel welcomed and that we would be fine (we relocated from Houston, TX to Cheltenham, with 2 kids in tow and one on the way). We are really looking forward to the next chapter of our lives in the UK, and Newcombe has gone over and beyond to secure for us, one of the most essential parts of our experience here... for this, we are ever-thankful! Cheerios!... Read more
Tenant
29th Nov 2023 (1 year ago)
H Elsaadi
I was very pleased with the service we received from Newcombe Residential. Shaun was very accommodating to our requests. He was timely with his responses. It was a pleasure to work with him. Big thanks for your support Shaun!... Read more
29th Nov 2023 (1 year ago)
L LINGAIAH
Got flat as advertised, very responsive to queries/issues...... Read more
Tenant
7th Nov 2023 (1 year ago)
A Rodgers
Generally good for rental services. But mixed when it came to selling, good in some places but quite disappointing in others. Had to be chased to move things along several times, multiple emails without responses, wrongly listed property in Kent. Always friendly but left with the feeling the sale wasn’t worth their time.... Read more
Seller
27th Oct 2023 (1 year ago)
D Staudenmaier
Shaun+ Gregory, are the best agents l have every had......such a pleasure to deal with.... Read more
20th Oct 2023 (1 year ago)
J La-Gee
Professional, fast, and good communication. Thanks for an easy moving experience in a hard market.... Read more
13th Oct 2023 (1 year ago)
K Ball
Could not have been any more impressed with the service we received from Newcombe Residential. Our house sale was a matter of weeks away from completion and with nowhere to live, Shaun was the only person that listened to our situation, and got us in to view and then secure a rental property within less than 2 days. Most other letting agents would only add me to a list of blocks viewings to compete with other potential tenants. We wouldn’t have been favoured by many landlords as we were only looking for a 1 year contract in-between selling and purchasing a new property but this didn’t stop Shaun when advising his client that we would be good tenants.
Shaun has been consistently friendly and personable and constantly kept us up-to-date. We cannot thank you enough and your wine is on the way!
5 stars really isn’t enough to give!!... Read more
Tenant
7th Sep 2023 (1 year ago)
R Louch
Great service... Read more
5th Sep 2023 (1 year ago)
T Spring
Searching for a new place to live is a stressful experience but Shaun, Gregory and Jane all gave me confidence and support in finding the right home and I am very grateful for their positive view of my application with their friendly approach that made it so much easier than I had expected and I would recommend Newcombe Residential to anyone in their hunt for a new home.... Read more
1st Sep 2023 (1 year ago)
B Cottage
Avoid Newcombe residential, especially if you are a female. Both Gregory and his colleague are stuck in the past and treat women who rent/buy from them terribly. As a tenant, I felt completely bullied by him. Whilst he appears to be incredibly professional and friendly in the beginning, he will quickly turn. I had to take my case to a lawyer. Of which I won. He is a chauvinistic misogynist. Please avoid giving him your business. I am not alone and have heard many other women have had this experience with this agency.... Read more
Tenant
8th Aug 2023 (1 year ago)
C Prosser
I am really impressed with Newcombe Residential and would wholly recommend their service and expertise in the local market. Both Gregory and Shaun worked hard on our let and have delivered a fantastic service and a good fit with the right tenants.... Read more
Landlord
2nd May 2023 (1 year ago)
J Heath
Newcombe Residential are the best estate agents I’ve ever rented a house from. Both Gregory and Shaun are friendly, approachable, reliable well mannered and decent people. Every problem I’ve had has been sorted out quickly and with no fuss. I’ve never had such good, efficient and professional service from any other estate agent. These guys should get 10 stars not 5!! I normally deal with Shaun and would like to express my thanks for all the help he has given me……Shaun you’re a star ???? thank you so much.... Read more
Tenant
27th Apr 2023 (1 year ago)
S Thomas
Gregory and the team are proffesional friendly and extremely helpful. Although this is my first rental move, they helped me through the process and were on hand to answer any questions and queries i had.... Read more
1st Apr 2023 (1 year ago)
M Payton
Have used NR for a good many years as a letting agent and they have also recently handled a sale of a BTL property. In both regards they have been highly professional, responsive and pleasant to deal with. I’d highly recommend.... Read more
Landlord
29th Mar 2023 (1 year ago)
M Titley
As a tenant, Shaun and Gregory at Newcombe have provided me an exceptional service throughout my tenancy. The move in process was seamless and they communicated effectively throughout. Any problems during the tenancy have successfully addressed within 24 hours without fail. Impeccable service, I would not hesitate to rent with them again.... Read more
Tenant
21st Mar 2023 (1 year ago)
B Jones
This is our second time renting with Gregory… after a space of 5 years he still remembered us!
The service is always professional, constantly kept updated and just a lovely experience. We first met Shaun when collecting our keys and he was also just as professional and friendly.
It’s nice to have that friendly touch unlike some other letting agents where you are just another tenant…
Highly recommend Newcombe Residential!... Read more
Tenant
21st Mar 2023 (1 year ago)
J harris
I really cannot fault the way the way Shaun and Gregory handled our rental. Pleasant, helpful, nothing too much trouble and never pushy. Brilliant service, thank you, Joanne... Read more
Landlord
16th Mar 2023 (1 year ago)
M Bartlett
Right from the get-go both Gregory and Sean dealt with my hunt for a first home with diligence and professionalism, resulting in them finding me my future home. Smart offices and an extremely professional and knowledgeable outfit. I would not hesitate to recommend them for both buying/selling and letting properties and will certainly use them again if needed. 5*... Read more
Buyer
10th Jan 2023 (2 years ago)
A cannon
Very professional and friendly letting agents, would totally recommend.
Gregory thank you for your excellent service.... Read more
Landlord
31st Oct 2022 (2 years ago)
EnglishRose
Gregory and all the team at Newcombe Residential made our time as tenants so easy and enjoyable. They were accessible and friendly, and it was like talking to a friend when we needed to discuss anything. We felt very lucky to have them as our estate agents. We would highly recommend their excellent and professional service to anyone.... Read more
Tenant
2nd Oct 2022 (2 years ago)
H Woods
Great letting agents, Shaun is always so helpful and friendly and good with communicating. Gregory was great with advising us with how to apply despite my husband being self employed and helping us to go down the right route for references/ guarantors etc. After having a bad experience with previous landlord we are very happy where we are and know we will be in safe hands if there are any issues with the property.... Read more
Tenant
1st Sep 2022 (2 years ago)
C Rowe
Amazing agents. After seeing over 20 properties where adverts were misleading or agents just could not answer questions. Shaun was amazing, time to view and not rushed. Great communication with office, and really worked to support tenants needs, rather then just about turn over and getting loads of people through the door. A really personable service, with great communication and understanding of the stressor of moving. Referencing very quick with nominate company. Able to answer questions re contract. Great team!!... Read more
Tenant
14th May 2022 (2 years ago)
C Lune
A real shame as the my first experience of Newcombe's was extremely positive, yet since Gregory has new staff, it really seems the business and its approach to its tenants has gone off course. What was once an agency that stood out from the rest now employs people who are part time, who take a long time to reply on emails. There seems to be a real lack of communication between the agents and though staff members have life experience, they don't seem to have industry experience which really shows.... Read more
Tenant
4th May 2022 (2 years ago)
A Harris
Rented through Newcombe Residential for 5 years. Found them to be a very friendly and helpful letting agent. No issues setting up the let in the first place. Was all done promptly and professionally. Any of the issues encountered during the letting were resolved through them or their team of contractors very quickly. Also upon ending of the tenancy, all was completed to a very fair and satisfactory resolution, and I got full deposit back. Gregory is a pleasure to deal with. Would definitely recommend! How all letting agents should behave.... Read more
Tenant
7th Apr 2022 (2 years ago)
S Locke
Highly professional service from Newcombe, from initial viewing through to moving in. Would certainly strongly recommend.... Read more
11th Oct 2021 (3 years ago)
J Singh
5 star end-to-end service, from viewing properties, processing contracts and moving in all with 2.5 weeks. Thank you Shaun & Gregory.... Read more
Tenant
9th Sep 2021 (3 years ago)
N smiles
I have and would recommend Newcombe Residential to buy, sell or rent a house. Gregory and his team are professional, compassionate and sensible, a rare combination of skills.... Read more
8th Sep 2021 (3 years ago)
G M
Been in the new flat for 3 weeks now and it's been fantastic. Gregory at Newcome was very professional and attended to all requests and promptly answered our questions prior to moving in. Would recommend.... Read more
Tenant
7th Sep 2021 (3 years ago)
P Bond
Excellent service, very reponsive and professional - can't recommend highly enough.... Read more
7th Dec 2020 (4 years ago)
J williams
I have just rented a property from Newcombe residential and found the service to be very professional from the very start of the process.... Read more
Tenant
7th Feb 2020 (5 years ago)
V kok
Thank you Gregory and Jack at Newcombe Residential. You are both incredible - I am totally grateful for all your sage advice, guidance and support.... Read more
12th Sep 2019 (5 years ago)
B Swinley
Very professional and nice to deal with. Jack and Gregory provide a first class service at a reasonable price. Helped me out in dealing with an unsavoury local plumber from Leckhampton.... Read more
17th Jan 2019 (6 years ago)
C Lloyd
Having recently sold a property via Newcombe Residential, I can't recommend them highly enough. The sale was hassle free and straight forward. They were extremely conscientious, courteous and respectful. The purchasers also gave positive feedback. Newcombe communicated all developments to me without delay. The asking price was also achieved, having given an honest appraisal of my former home. I wouldn't hesitate in recommending their first class service.... Read more
Seller
12th Oct 2018 (6 years ago)
J lloyd
Having dealt with numerous letting agents in the Cheltenham area, and being constantly let down and disappointed, a colleague recommended Newcombe Lettings to me. Having dealt with Newcombe Lettings for some time now, I wouldn't hesitate in recommending them, from a Landlords perspective. Very committed, friendly and often go the extra mile when required. There are no hidden charges and found them exceptional value for money. All of my properties are now being managed by Newcombe Lettings.... Read more
Landlord
12th Oct 2018 (6 years ago)
S MacDonald
Brilliant Service!! I have rented through Newcombe Residential for several years and always found that any issue has been dealt with quickly, efficiently and with as little fuss as possible.... Read more
Tenant
9th Oct 2018 (6 years ago)
zigzagpap
I rented through Newcombe Residential for 18 months and found that Gregory and his team were very helpful and friendly. Was not ripped off either (in fact received my full deposit back after giving the place a thorough clean) when it came to receiving my security deposit as is the case with some of the larger letting agents.... Read more
Tenant
11th Dec 2017 (7 years ago)