R Auger
The process seemed complicated but your advice and help was much appreciated in moving the purchase to a speedy ad very satisfactory conclusion.
Your calm approach and sensible advice helped make would could have been a stressful time for us pass relatively calmy.... Read more
Buyer
5th Sep 2024 (8 mo. ago)
M Rees-Smith
Sarah Owens, in Savills Cheltenham office, has given us patient feedback at all times in the process of confirming our rental, and as the final interest was agreed she stayed diligently on top of all finalising issues to ensure a smooth and trouble free arrangement.
I would happily recommend Sarah as a committed, knowledgeable, and attentive Lettings Negotiator.... Read more
Tenant
22nd Jul 2024 (9 mo. ago)
L Smith
Our experience was first rate apart from a problem with our first buyer which was dealt with efficiently and we were kept in touch with progress throughout the sale.
We would highly recommend Savills in Cheltenham... Read more
Seller
13th Jun 2024 (11 mo. ago)
Karen
Cannot praise the office highly enough, especially Andy Morrison who guided me throughout this difficult probate sale every step of the way. Professional, kind & patient.... Read more
Seller
8th Apr 2024 (1 year ago)
M Ellison
We have just moved into our new house having bought through Savills.
Andy Morrison was superb from start to finish and was always on hand for the numerous calls and emails I made with additional enquiries, and requests to re-view the property as the process moved along. Nothing was too much trouble.
We are delighted. Many thanks.... Read more
Buyer
22nd Feb 2024 (1 year ago)
T Slater
My wife and I are eternally grateful to the efforts made by Savills Cheltenham (and in particular Omer) for finding our dream home in Cheltenham. Omer’s continued efforts from initial viewing through to completion was first class. We feel that we will probably never need to move again but if we do, Savills will be our first choice agent.... Read more
Buyer
8th Feb 2024 (1 year ago)
B Blackwell
I couldn't have asked for a better experience with Savills--both with Sarah in lettings and Mathew in property management. We were moving internationally, and Savills was one of the only letting agencies that would work with us before we arrived. In fact, they were able to verify our identities in a US branch, which expedited the whole process. The property is just what we expected. There was a minor issue with a toilet and their had workers out immediately. Definitely a pleased customer here.... Read more
Tenant
9th Aug 2023 (1 year ago)
B Hunniford

Can only speak for my experience with the lettings side as I have had no dealings with sales. Savills talks a big game, charges even bigger fees and neither met expectations.
The team were perfectly polite, but that’s pretty much where the positive experience ended. For a start, the brochure that the agent produced was astonishingly poor; the photographer was great, but I spent two hours correcting the wording, grammar, spelling and punctuation! This is what the client pays an agent for …
Communication was initially very limited; I requested callbacks that never came, though admittedly this improved (with prompting). The main agent showing my property failed to arrange an initial viewing for me to show the property to them. How can you authentically show a property to a viewer when you don’t know a thing about it yourself?
Feedback from viewings was extremely scant. Whilst an (one!) offer was received during the time Savills had the property, this didn’t meet the requirements for a tenant that I had expressed at the outset.
Sorry to say that so many basic things were missed and I expected much better from Savills.... Read more
Landlord
14th Jul 2023 (1 year ago)
E Taylor
I purchased a property in Cheltenham earlier this year, the service I received from Andy and the team at Savills was great. They made the whole experience as stress free as it could be, kept me informed and helped with many recommendations along the way too. Many thanks and I am very happy in my new home.... Read more
Buyer
20th May 2023 (1 year ago)
R FitzJohn
We are repeat customers of Savills Cheltenham from both sides of transactions, so we were expecting a first class service. We were not disappointed.
Sophia Binns led the sale and her assessment, advice, communication, competence and style were all flawless. We couldn’t be more pleased with how the sale was handled and we know our buyer was similarly impressed.... Read more
Seller
11th May 2023 (2 years ago)
A Furlong
We bought a property via Savills Cheltenham.
Omer did a stellar job throughout the sales process. He was very proactive, efficient, and had all the information, facts and nuances of the property that we were viewing. Omer organized timely viewings and came prepared with information to hand.
During the sales process he liaised with multiple parties to ensure completion was done on time and dealt with any blockers in a very prompt proactive manner. Even after the sales, he continues to help us with any further information on the property.
Omer's great work ethics, professionalism has definitely enhanced our impression about Savills as a company.
We were very impressed by Omer and highly recommend him.... Read more
Buyer
7th Mar 2023 (2 years ago)
C Yasminnnxx
Spoken to a gentleman on the phone asking a genuine question and to be quite frank, he was very rude. Not impressed.... Read more
6th Mar 2023 (2 years ago)
N Bennett
Worst experience I have every had with an estate agent. Asked them to value a property arranged a day and time. I waited one hour over the agreed time but the agent didn't show up. Called the Savills office and they apologised. He turned up the next day and said he would send me the valuation within 24 to 48 hours. A week later I call his office but he then refused to tell me his valuation, very bizarre.... Read more
19th Jan 2023 (2 years ago)
R Porter
Bought through Savills and that was fine. Ian who does the viewings is very helpful and Sophia in the office was great too.
THEN we rented the flat out with Savills which we wont be doing again.
Poor service from multiple people in the run up to the start of the tenancy and this continues now. The cost for services they quoted were extortionate for the work that needed to be done, ie cleaning and some odd jobs.
The service has not improved much now the tenant has moved in with maintenance jobs not being sorted promptly and rent not being paid across in a timely manner.
Im sure there are far better letting agents in Cheltenham and wouldnt recommend Savills because of their name.... Read more
Landlord
3rd Nov 2022 (2 years ago)
L K
Sarah at the Cheltenham branch has been utterly wonderful - professional, supportive and courteous at all times. Highly recommended. Libby and Dan... Read more
7th Oct 2022 (2 years ago)
E Fleming
We bought a property in Cheltenham in September and cannot thank Savills Cheltenham enough for ensuring our chain didn’t collapse. Chris was proactive, friendly, professional, and generally a joy to work with. And the lovely gift on moving day was the cherry on top! We highly recommend them and will certainly use them if we ever need to sell.... Read more
Buyer
7th Oct 2022 (2 years ago)
Clifford
We sold our property very quickly with Savills, two viewings producing two offers at the asking price. Andy Morrison helped us decide which offer to accept, and this proved to be the right choice. The sale went through smoothly, despite our conveyancer retiring in the middle of the process, and Andy helped us keep the deal intact by liaising with the purchasing side. I would not hesitate to use Savills Cheltenham again.... Read more
Seller
6th Oct 2022 (2 years ago)
S Stephens
We would highly recommend Andy Morrison he has been fantastic in the whole process of selling our property from start to finish, friendly professional and proactive. Great communication throughout the whole process... Read more
13th Jul 2022 (2 years ago)
P Taylor
I would highly recommend Savills, they sold my parents bungalow and everyone I dealt with was very professional. Andrew handled the sale, he explained what was happening at every stage of the process through to the sale.... Read more
12th Jul 2022 (2 years ago)
Cherine
First class service from rental department. While they did not ultimately find us a rental, they kept in close contact and were very responsive. We continue to work with Cheltenham office, and very impressed with their professionalism and service.... Read more
16th Jun 2022 (2 years ago)
Nick
Savills provided an excellent service during our purchase. Andy was fantastic throughout, always very efficient, quick to respond, proactive and helpful. I couldn’t recommend them highly enough based on our experience. Many thanks.... Read more
7th Jun 2022 (2 years ago)
W Bonner
Savills Cheltenham provided us with fantastic service during both our sale and purchase. Sophia looked after us immaculately from start to finish and they were also able to recommend an excellent set of supporting functions from lawyers to movers. Highly recommended!... Read more
Seller
6th Apr 2022 (3 years ago)
R S
Super service from Chris Jarrett and his team at the Cheltenham office. Market intel, strategy, marketing, photos, viewings and overall vendor support all first class. Thank you.... Read more
Seller
22nd Mar 2022 (3 years ago)
J Rogers
Savills were brilliant to work with in letting out my property in Cheltenham. Sam Pagett made sure I was informed of the process from start to finish with strong knowledge of the local area and property market. Property had a full offer within hours of going live. Pleasure to work with the whole team at Savills Cheltenham.... Read more
Landlord
2nd Mar 2022 (3 years ago)
C D
A professional service from start to finish and with a reassuring personal touch. Great advice was provided by Catherine and Andy on how to dress the property for photography and viewings. The viewing staff demonstrated full knowledge of the property when showing potential buyers around and did so respectfully. The property was marketed quickly and effectively such that a sale was agreed within days. Sophia pushed the sale through to completion by careful and polite management of all parties involved which was very reassuring and made the process so much easier. Such excellent communications amplified the professional and efficient service that Savills provides.... Read more
Seller
24th Feb 2022 (3 years ago)
G Raddon
Savills provided a professional, comprehensive service for our sale that I could not fault. We were kept informed promptly and clearly at all stages of the process, and the communication was always clear and friendly.... Read more
Seller
17th Feb 2022 (3 years ago)
C Hutchinson
Andy Morrison, you are the best!
Andy has held my hand throughout this process. The whole experience has been pretty stress free and Andy has been so helpful and professional. I can't recommend him or the Savills team highly enough. I thank them for helping me with this life changing move ????????... Read more
11th Feb 2022 (3 years ago)
P Dyer
Andy Morrison in the Cheltenham office sold our house. The service was excellent, the photography illustrated the best features of the house and we had an offer within 3 weeks. Can highly recommend them.... Read more
Seller
4th Feb 2022 (3 years ago)
T Mullen
We bought our property through Savills. We can not praise Catherine Anderson enough for her excellent communication and professionalism.... Read more
Buyer
2nd Jan 2022 (3 years ago)
John
Very good all round service through the purchase of our house and after sales process. Friendly professional staff that were very helpful.... Read more
Buyer
23rd Nov 2021 (3 years ago)
M Cheltenham
These guys are amazing and understandably keep their top stop at the best agents in town.... Read more
30th Oct 2021 (3 years ago)
G Imlah
We switched our sale to Savills Cheltenham as the other local agent wasn’t working well for us. After a relaunch , within 1 week , we had an acceptable offer and we completed today . Well done Andy Morrison at Savills Cheltenham. A very good service .... Read more
Seller
30th Sep 2021 (3 years ago)
S Rossiter
I dealt mostly with Andy who was attentive, knowledgable and efficient. The office were always happy to help. Highly recommend this company and Andy in particular.... Read more
18th Sep 2021 (3 years ago)
L Paudyal
I have so far enjoyed excellent service.... Read more
31st Jul 2021 (3 years ago)
L King
Absolutely superb estate agents: straight forward, truthful and highly professional. We will definitely use them again. Many thanks... Read more
13th Jun 2021 (3 years ago)
J Blake
We were very impressed by the service we received from Marcus Oliver during our recent letting process. He was very knowledgeable about the Cheltenham lettings market and dealt with us in a highly professional and expert manner. He has remained extremely responsive to any ongoing questions about the property now we have moved in. I would have no hesitation in recommending Marcus.... Read more
Tenant
7th Jun 2021 (3 years ago)
M Chadwick
We bought a property from Savills Cheltenham. Andy their sale negotiator was brilliant throughout. Having looked at many properties before agreeing to buy this property, I would say that they were the best in the area.... Read more
Buyer
13th Apr 2021 (4 years ago)
K Audit
Chris and his team were invaluable and their local knowledge of the area is certainly the best in Cheltenham. They achieved a quick sale during covid which is a testament of their hard work and dedication to their customers. Highly recommended.... Read more
Seller
3rd Apr 2021 (4 years ago)
J RICOTE
I sold my house through Savills of Cheltenham. The team there were very professional and managed the sales process through to completion well keeping me fully informed as required. I would recommend Savills to anyone wishing to market/sell their home...I found the Cheltenham team (in particular Chris and Raph) to be 'firm but fair' on realistic achievable price to achieve and they didn't fail to deliver. Thank you!... Read more
Seller
3rd Apr 2021 (4 years ago)
S reid
We bought through Savills and would recommend the Cheltenham branch. Chris Jarrett was quick to deal with queries and helpful with local knowledge .I also expect the vendor is happy - which is probably more important and worth remembering for selling in the future ! The "showers" (John and Ian) were excellent ,leaving you space and time to view and with good humour too.... Read more
Buyer
18th Mar 2021 (4 years ago)
S Wilkinson
The family and I cannot thanks Chris Jarrett and his wonderful team at Savills for making what could have been a difficult sale far, far easier. Chris himself and everyone we dealt with were so genuine, kind and expertly professional. From a relationship perspective it felt like dealing with a small family-run firm, but with all the expertise, service and reach that you would expect from a global high-end estate agent like Savills. This was the second house sale that Chris has managed for us and I would not hesitate to recommend him and his team. I very much hope to use their services again should I need to.... Read more
Seller
19th Feb 2021 (4 years ago)
C W
Attentive, yet not too pushy, estate agent. Staff I dealt with all very pleasant and personable. Viewings were punctually attended and I felt appreciated as a genuine buyer. Though I eventually bought a property which was marketed by another agent I would have no hesitation in recommending Savills.... Read more
13th Feb 2021 (4 years ago)
J Roy
We recently sold our house with Savills and couldn't have been happier with our experience. Becky was SO helpful and made the process so smooth, especially with some difficult issues with our prospective buyers.
I couldn't recommend Savills enough, incredibly helpful, professional and friendly!... Read more
Seller
2nd Dec 2020 (4 years ago)
P Whitehead
Within 2 weeks of putting our house on the market with Savills we had received offers from multiple buyers so were able to accept the full asking price. Catherine Anderson and her team provided first class service and support from viewings right through to completion day. I would strongly recommend Savills in Cheltenham without hesitation.... Read more
Seller
5th Nov 2020 (4 years ago)
C Barry
I have worked with Chris and the team for many years and always highly recommend their service due to their professional approach, excellent service and local expertise.... Read more
11th Jun 2020 (4 years ago)
R Architects
We have worked with Chris and his team at the Cheltenham branch of Savills for many years and have always found them to be highly professional and very informative agents. They give good sound advice to home owners and developers. We would not hesitate to recommend them.... Read more
6th Apr 2020 (5 years ago)
T Brown
We sold our house on the 3rd January 2020 through Savills. We received a great service from Chris and his team. It was a totally professional service from the first meeting to viewings and communication back. It's not an easy process selling your home and can be stressful but Savills team helped smooth the process. The sales brochure was also of super quality. I'd recommend Savills.... Read more
Seller
12th Jan 2020 (5 years ago)
M Kerrison
A very professional level of service from enquiry through to completion (as a purchaser). We particularly welcomed Chris's attention to keep the momentum for the enquiries and responses between vendor and seller. Highly recoemmended!... Read more
Buyer
6th Dec 2019 (5 years ago)
F F
Excellent service from Becky and Chris at Savills. Really great communications from them with regular updates and always making the extra effort to make sure things ran smoothly. Many thanks to all at Savills... Read more
25th Nov 2019 (5 years ago)
B Gray
Just purchased from Savills, excellent experience led by Becky Brooks. Informed throughout, every step handled efficiently and promptly. Highly recommended. Completion day was a delight again handles by Becky and the moving-in hamper was perfect!... Read more
Buyer
29th Oct 2019 (5 years ago)
W Webb
Outstanding service from a great team led by Chris Jarrett. Very professional, very calm and very knowledgeable. Highly recommend them if you are looking for a classy, unobtrusive yet detailed and determined Estate Agents who knows the Cheltenham market inside out.... Read more
28th Oct 2019 (5 years ago)
T Moseling
We’ve recently bought a house from Chris and the team and I would highly recommend them. They were really helpful, open & honest which allowed us to proceed quickly through the sale.... Read more
Buyer
20th Oct 2019 (5 years ago)
D Hills
Great agents, good communication and a lovely house warming gift.
Highly recommended... Read more
9th Oct 2019 (5 years ago)
C Jolliffe
Just completed an apartment purchase through Savills in Cheltenham and I can highly recommend them. Becky Brooks was my main contact and I found her to be thoroughly professional in every respect.... Read more
Buyer
2nd Oct 2019 (5 years ago)
H Moore
I can’t recommend Savills enough. I recently sold my house through Savills and found them to be very professional. More than that, they gave excellent advice on pricing and offers, throughout the sale were always available to answer queries, went above and beyond to solve issues promptly and without fuss. The whole team were fantastic, Polly, Becky, Sheila, John and Helen thank you! Chris Jarrett however was outstanding, always calm, always ready to provide good advice and direction using his extensive experience and knowledge. Moving house is a stressful activity, Savills, and particularly Chris, remove that stress, taking care of everything to make the whole process seamless. Exactly what you want from an estate agent. Worth every penny of their fee.... Read more
Seller
9th Jun 2019 (5 years ago)
K Ramcharran
We have ben so pleased with the team at Savills Cheltenham. They were s helpful, as we had a very unusual situation, selling a house for a friend, but there was so much excellent local knowledge, but also a great deal of help as we were managing it remotely from Scotland.
Both Raph and Chris were amazing, and Raph’s local knowledge helped us secure the whole deal finally, which had been a bit on and off, but finally went ahead. The waiting was in no way to do with Savills, and indeed on the contrary = they were such a great help.
Thank you
Alison and Krish... Read more
Seller
13th May 2019 (6 years ago)
N Bell
We have just rented a property marketed by Savills in Bristol. Jemma could not have been more helpful and efficient.... Read more
Tenant
13th Mar 2019 (6 years ago)
P Albertson
Chris Jarrett has always been incredibly helpful and professional with me. His customer service is outstanding and he truly cares about the client. I would highly recommend Savills as the leading agent in Cheltenham.... Read more
13th Mar 2019 (6 years ago)
D Paul
Would highly recommend Savills. The team, in particular Chris Jarrett, are very knowledgable and helpful, offering useful advice and expertise. Chris went out of his way to help us, offering us advice and helping us to make some tricky decisions. His knowledge was invaluable to us and the teams customer service is second to none.... Read more
4th Jan 2019 (6 years ago)
R McDonald
Great service from the staff when buying our house through them. Becky kept in touch throughout the process. Highly recommended.... Read more
Buyer
4th Oct 2018 (6 years ago)
C Baker

Just completed on my property with Savills Cheltenham. Rapport was built up quickly with Christian & Becky. It was a tricky property to gauge a selling price for as it had never been sold in its life before & no like for like comparable, but Christian came up with a good strategy & it went really well, lots of viewings booked and we ended up with an enviable selling position to have 8 serious offers to choose our buyer from (all well above the 'offers in excess of' price). It was a probate sale so emotional to let go of the family home but Christian & Becky were always on hand, giving good advice, recommendations, suggestions, encouragement & support throughout the process. I'd originally asked 3 different estate agents (including Savills) for valuations to go through probate and when I was finally ready to market the property I chose Savills for various reasons over the other two that were in the running, and I feel I made the right choice & we ended up with a good result.... Read more
Seller
3rd Oct 2018 (6 years ago)
Estate agents generally have a bad name - not in this case! In every way I can recommend the Cheltenham crew- friendly, professional, speedy, responsive and ...they get the job done! Thank you Christian, Bridget And Becky. You work is much appreciated.... Read more
Seller
26th Sep 2018 (6 years ago)
M Young
A huge thank you to Raph and the team at Savills Cheltenham for all your help to make possible our move to our "forever home". Your expertise was invaluable. We really are delighted.... Read more
Buyer
24th Sep 2018 (6 years ago)
I Wall
Excellent service. Helped us through a tricky purchase. Quick response and resolution to a variety of issues. Thank you... Read more
Buyer
7th Sep 2018 (6 years ago)
C Huth
I recently sold my property in Cheltenham and highly recommend the team at Savills Cheltenham.
The journey from initial engagement to completion was excellent.
As the seller I felt Chris Jarrett understood what I wanted to achieve and was very knowledgable of the current local market conditions.
Raph and his team kept me in touch with each viewing with clear and accurate feedback. Phone calls were returned quickly and I felt fully informed throughout the whole process.
They worked hard to build a level of trust and integrity, which I really appreciated.... Read more
Seller
7th Sep 2018 (6 years ago)
P Evans

Savills came highly recommended as the only agents in Cheltenham that were worth dealing with. That was my experience as I did visit the other agents and was left less than impressed. Not nice........
How different at Savills. The Principal, Chris Jarrett, who was looking after the vendor looked after her so well with complete consideration for her situation, not only looking after her financial interests, but her well being too. He was enormously kind to me too and did all he could to make my purchase as happy a one as he could. Needed all the moral support I could get moving back to the UK after 46 years, on my own, and knowing nothing of prevailing conditions.
Chris's staff, particularly Sheila, his office manager, were utterly charming and couldnt have been more helpful in a practical sense assisting me with necessary paperwork. She has even offered to help me shop for all those basic items I will not be bringing from Australia!
All in all a throughly pleasant experience dealing with Savills. Doubt I would have received any of the above from the other agents I interviewed.
Highly recommended... Read more
Buyer
18th Aug 2018 (6 years ago)
D Bryan
Have just sold our house through Savills and would definitely recommend them. Raph was professional, friendly, and always let us know exactly what was going on. They responded to emails quickly and were ready to help whenever necessary. Would definitely return to Savills if we sell again.... Read more
Seller
5th Jul 2018 (6 years ago)
C Clarke
Staff are always helpful and knowledgeable which makes the buying/selling process so much easier.... Read more
11th Apr 2018 (7 years ago)
H Kennett
I wouldn't hesitate to recommend Savills in Cheltenham whom are very professional, helpful and knowledgeable.... Read more
11th Apr 2018 (7 years ago)
H Ray
We purchased our house through Savills Cheltenham and had a first class experience thanks to Raph and the team. They went out of their way to help us. If we were ever to sell our property we would definitely use Savills.... Read more
Buyer
29th Mar 2018 (7 years ago)
L Taylor
We have had the pleasure of dealing with Savills whilst currently searching for our next house. We have had several meetings with Ralph who had gone over and above what we have experienced with other agents in Cheltenham. We are very grateful to the whole teaming for helping us. Highly recommended!... Read more
21st Mar 2018 (7 years ago)
K Crane
Upmarket estate agency who have done a good job of improving the street level frontage what is a rather ugly building in an otherwise Regency area of the town.... Read more
27th Nov 2017 (7 years ago)