J M-W
I have found Northwood letting agent to be absolutely faultless so far! We have been letting our property with them for 7 months now. The team are very professional and highly knowledgable. They are very quick to action should anything be required. Northwood have helped us to have a stress free landlord experience! Thank you!... Read more
Landlord
22nd Oct 2024 (15 weeks ago)
S jai
Excellent service. Fast response for the mails.... Read more
5th May 2023 (1 year ago)
K Savani
A good service all around from Northwood Hereford. Looking after my affairs outside of London.... Read more
23rd Dec 2022 (2 years ago)
L Deeley
Wonderful staff thankyou shaun and Tim for helping me sell my property i reallly do appreciate everything you have done for me.... Read more
Seller
11th Dec 2022 (2 years ago)
T Moore
We booked Northwood to come and value my late mother's house in Hereford. We had travelled over 2 hours from home to get valuations from a few estate agents. Was booked for 11.30am, by 11.50 nobody had turned up so rang office - turns out the employee coming had run out of petrol at a previous house so wouldn't be able to get there. Was promised a call back by 1pm to see if it could be rearranged but nobody has bothered to call back. Seems like they were running late and didn't want to work past the 12pm closing time so tried to find a way out of coming.... Read more
Seller
26th Nov 2022 (2 years ago)
M Mccarthy
Extremely poor landlords stay clear !... Read more
Tenant
24th Oct 2022 (2 years ago)
A Alexandra
Great agency with Great People! Very helpful in every way,fast and reliable.... Read more
3rd Oct 2022 (2 years ago)
H Gannagé-Stewart
I contacted Northwood Hereford with a general enquiry about the rental process and the current market. I was called back very quickly by Tim Miller, who was super helpful, giving me lots of insight and advice on how to progress my search when the time is right. I'm very pleased I contacted Northwood as I'm better equipped for my search now and on the basis of today's experience would certainly use them in future as a letting agent, or when I was ready to buy.... Read more
10th May 2022 (2 years ago)
P Brazkiewicz
While the property wasn't exactly what we are looking for, the agent (Tim) was fantastic. He was honest and friendly and if something more suitable were to come up, I would not hesitate to rent through his company!!... Read more
Tenant
12th Apr 2022 (2 years ago)
N
Professional, courteous, helpful, patient and prompt are just some of the reasons I wanted to post positive feedback about Northwood Hereford especially their Lettings Manager Mr Tim Miller. He showed real understanding of my disability needs and cares the accomodation is best fit. It's obvious his office work with owners to make sure everyone is happy and that is a real deal confidence and trust builder and reason I am very happy to give this positive feedback for everyone to see.
Very happy with the service and he's a credit to the industry.... Read more
Tenant
7th Apr 2022 (2 years ago)
M Booton
Website visited only.... Read more
14th Mar 2022 (2 years ago)
J Suba
They are very good with their service, The response is very quick and I had my house very quick because of them. Many thanks to Tim and Leandra. Cheers guys!!!... Read more
Buyer
19th Jan 2022 (3 years ago)
W Waldron
I used Northwood as the letting agent for our flat. They took a lot of the stress out of the setting up process. Northwood provided sound advice and guidance throughout and nothing was too much trouble. I remained with Northwood for the duration and they remained very efficient. When it came to selling they found me buyer straight away! A great company I would highly recommend.... Read more
Seller
28th Jun 2021 (3 years ago)
N Davies
The initial response from Northwoods was at best poor. Wrong information given by staff on site and lack of politeness from agent. But they did ramp up a little towards the end... Read more
20th May 2021 (3 years ago)
M Prothero
Amazing experience. Would highly recommend. Looking to work with them again in the future. (Young couple experience)... Read more
11th May 2021 (3 years ago)
A Angeliki
I would heartily recommend Northwood to anyone seeking honest, human and hard-working estate agents. I have had dealings with several estate agencies and have no hesitation in making Northwood my first choice. Polite and always friendly they keep you informed at every stage. I recently bought a flat through them and am now very happy to be letting it, knowing they are safely managing it.... Read more
Landlord
2nd Apr 2021 (3 years ago)
S Goulding
Absolutely wonderful friendly and helpful team.... Read more
23rd Mar 2021 (3 years ago)
A Coxixo
Fantastic team, easiest house move and transition we’ve had, professional and quick with replies and help. Went above and beyond with their service.... Read more
15th Mar 2021 (3 years ago)
Y Dimitrov
Great agents (Tim Miller)
Really helpful, professional and did everything to help us. Wish more agents were like him.
Definitely recommend using Northwood Hereford.... Read more
12th Mar 2021 (3 years ago)
N Carrington
Appreciate that they may be working from home at the mo but can't seem to get a response from email or phone.... Read more
20th Feb 2021 (3 years ago)
M Choroszewixz
Very pleased with the service I have received from Northwood Hereford (Tim Miller), he has been very helpful and kind.
Would definietly recommend this lettings agency.... Read more
Landlord
19th Feb 2021 (3 years ago)
P Halford2
I cannot express into words how fantastic this estate agents have been. We found ourselves in a very difficult and stressful situation and reached out to Northwood for help, and boy did they deliver. From the moment they knew of our predicament they showing compassion, professionalism and did all they possibly could to assist us, they delivered on everything promised and helped and guided us through a very difficult situation, I cannot praise them enough. Tim Miller the lettings manager was outstanding, nothing was too much trouble and the help offered has been truly amazing. Thank you Northwood and particularly Tim Miller you have saved the day. Best estate agent I have ever dealt with!!!!!!... Read more
Tenant
5th Feb 2021 (4 years ago)
E Moo
Amazing Agents. Extremely helpful and reliable. Definitely recommend!... Read more
5th Feb 2021 (4 years ago)
V Rebley
I was very happy with the services. Communication brilliant, replied to all my enquiries promptly and no complicated forms to fill out. Very pleased that I chose this agency and I would and will recommend it to everyone.... Read more
27th Jan 2021 (4 years ago)
S southall
Ive been finding it hard to get a rental due to most estate agents doing a first come first served basis but Northwood were fast , thorough and fair . I was expecting to get an answer after a few days but I got an answer within 24hours and on a weekend
Great service . A1*... Read more
Tenant
12th Dec 2020 (4 years ago)
I Stroe
A good agency are very professional respond quickly to phones and emails. I recommend with confidence... Read more
28th Nov 2020 (4 years ago)
K Lawson
Charlotte and Tim were very professional and extremely helpful in setting up a viewing and then securing our first rental property, together. Very communicative throughout and considering it had only just come onto the market we had it all signed and sealed within 24 hours! Nothing was a problem. Highly recommended. Thanks again ????... Read more
Tenant
8th Nov 2020 (4 years ago)
S nunn
I have rented over 20 properties in my lifetime. My experience with Northwood Estate agents has by far been the quickest, smoothest and easiest by a mile. Tim took me through the whole process with clarity , good humour and stress free. I highly recommend them.... Read more
Tenant
4th Nov 2020 (4 years ago)
A hanrahan
Tim was really helpful and friendly...
Quick responses to my emails kept me informed and kept me at ease... Read more
4th Nov 2020 (4 years ago)
A Lenain
Perfect handling all the way through of the rental of our appartment.... Read more
Landlord
30th Oct 2020 (4 years ago)
C Fulcher
Very quick response when enquiring about viewing. Very informative viewing friendly and very helpful. Would definitely recommend.... Read more
21st Oct 2020 (4 years ago)
B Shearer
Went to view a property on the Friday and had offer accepted and deposits paid by 10am the following day. Everyone was really pleasant, and open. It's really nice when things are just made effortless.... Read more
Buyer
17th Oct 2020 (4 years ago)
T A
I was able to view a property and move in within a week. Tim was very helpful and did everything he could to make the whole process as easy and stress-free as possible. Definitely would recommend!... Read more
Tenant
17th Aug 2020 (4 years ago)
T Mercaitis
Very quick application process, Mr Tim Miller was professional and helpful with all our enquiries, everything was clearly stated.
Thank you.... Read more
27th Jun 2020 (4 years ago)
M Perry
I emailed to ask for a viewing and Tim got back with in 5 minutes and booked a viewing for the next day. My experience was very good and would certainly recommend to others!... Read more
17th Jun 2020 (4 years ago)
J Harris
I contacted Northwood about renting a flat on a Friday morning, had an immediate response and arranged viewing 11am on Monday. Requested and received application form by Monday afternoon (would have received a call had there not been a mix up with my phone number). Tim at Northwood called at 8.55am on Tuesday morning, which was very helpful as I had failed to send the completed application properly. Resent the documents, Tim contacted the landlord, and the deal was done and holding deposit paid by 10am on Tuesday. Collecting the keys on Monday.
This is not the service I experienced with other firms the Shrewsbury area. Superb, highly recommended.... Read more
Tenant
16th Jun 2020 (4 years ago)
L Prokowski
Dealing with the wonderful Tim and Shaun has been an absolute delight from start to finish. Very professional but also get a real friendly vibe from them which puts you at ease instantly when speaking with them. I went to view a property in the morning and by the afternoon they had came back to me with the best news possible - so speedy and efficient yet never dropped the ball or lowered their standards.
10/10 would recommend!... Read more
3rd Jun 2020 (4 years ago)
L Preece
I was very impressed with how quick & responsive ‘Tim Miller’ was with replying to my email about a property within minutes. Then arranging a viewing for a couple of days. Tim was very approachable & easy going & made the whole process very exciting.
Myself & my children are looking forward to moving into our new home in a few weeks time.
Thankyou Tim
Kind regards
Lorna preece... Read more
Tenant
1st Jun 2020 (4 years ago)
S Goddard
My daughter and her boyfriend moved in to a flat recently with Northwood as the agents. The level of service and assistance they have received has been fantastic. The agent has been fair, reasonable and kind in everything they have done and has given this young couple the break that they needed at a very challenging time. Excellent!... Read more
Tenant
25th May 2020 (4 years ago)
D cox
Very friendly and helpful with everything thing I needed to know.
Right from the beginning.
Easy to contact and a quick reply to any of my concerns.
In fact Tim answered all my questions before i had asked them.
There is nothing negative I can say about Northwood has I found them very professional.... Read more
20th May 2020 (4 years ago)
A Charles
I requested a viewing for a property, within 2 minutes Tim rang me arranging a viewing. I have never had that experience before when estate agents have got back to me so quickly. The phone call was to the point and as it was my first time viewing a property, Tim explained it plain and simple to me.... Read more
19th May 2020 (4 years ago)
S Eckley
Dealt with Tim, got the whole process completed in less than a week. Really down to earth bloke and very helpful.... Read more
19th May 2020 (4 years ago)
R Taylor
I requested to view a property and within 5 mins I had a response. Within a few hours I was at the property, and within 5 hours I had the contract to move in within the week.
Tim was very professional, friendly and I am super happy with the service provided. Would recommend to anyone. ????... Read more
Tenant
18th May 2020 (4 years ago)
N Clark
Letting agent made moving into and out of the property very easy. They communicated well with us throughout. Highly recommended agency in Hereford.... Read more
Tenant
17th May 2020 (4 years ago)
M Spurr
From first contact, I received a fast response, amazing communication throughout. I dealt with Tim, and he was professional, friendly and very helpful. I've been speaking with various letting agents for a while now, and he was by far, the most diligent and communicative. Very good service all around.... Read more
Landlord
6th May 2020 (4 years ago)
K Merrick
Brilliant service and correspondence. Nothing was too much trouble, very efficient.... Read more
5th Apr 2020 (4 years ago)
G Brockman
Moved back to hereford after being away for 31 years. Was a very easy transition to move into a rental whilst looking for a house to purchase.
I primarily dealt with Tim who was very informative and helped me to understand the procedures for renting and helped guide me through the process.
During my 14 month tenancy, he answered all of my many questions and was very responsive.
We communicated well throughout my time until i purchased my own home and dealt with things immediately. Right down to the day I handed my keys in. Had a fabulous experience with Northwoods Hereford. All staff were friendly and courteous. I would definately recommend them for any rental situation. Will likely use them should i ever move again and look to sell my home or purchase another one. Great job Tim!!!!... Read more
Tenant
14th Mar 2020 (4 years ago)
A Perruzza
After being made homeless due to living in accommodation supplied by my employer who sadly past away. My family of three children my wife and dog were left in a very serious situation. As a parent you never want to see your children upset and homeless then i found tim and the hereford team... Outstanding service quick to the point no messing around cant thank the team in hereford enough thanks guys... Read more
Tenant
12th Mar 2020 (4 years ago)
G Tongue
Let downs... Read more
23rd Feb 2020 (4 years ago)
Maggie
Excellent service and very helpful and efficient staff would have no hesitation in using them again. I live in Scotland and am moving down to Telford and they could not have been more helpful if they tried. Maggie... Read more
29th Jan 2020 (5 years ago)
L Ajayi
We found Northwood Hereford to be particularly responsive and quite professional. We will recommend them any day, anytime!... Read more
29th Jan 2020 (5 years ago)
C Rudd
Quick, efficient, friendly. Loved that they got back to us so quick.... Read more
26th Jan 2020 (5 years ago)
J Goodman
Excellent prompt service and communication. Am looking forward to being a Northwood tenant.... Read more
Tenant
20th Jan 2020 (5 years ago)
C K
Very professional and prepared staff, let us feel at ease straight away and most of all fast to give us a response as we applied in the morning and receive an answer only 5 hours later! The manager Tim is being super available and lovely, thank you all for you precious help ????
Cris.... Read more
Tenant
14th Dec 2019 (5 years ago)
E Roberts
Tim at Northwood Hereford has been so very helpful in all my dealings with the company. He goes the extra mile every time. Simplye best.... Read more
6th Dec 2019 (5 years ago)
S Bartley
Professional and friendly agents. Prompt and great communication... Read more
6th Dec 2019 (5 years ago)
J Shutt
Charlotte and the lettings team are super helpful and patient!... Read more
Landlord
5th Dec 2019 (5 years ago)
L De-Loyde
Very prompt and professional service. Knowledgeable and go out of their way to help.... Read more
5th Dec 2019 (5 years ago)
I Coleman
Constructive, helpful, listened answered questions and offered considered suggestions.... Read more
19th Nov 2019 (5 years ago)
J jones
I had not had any experience of letting agents before I was with Northwood. Suffice to say, now I am with another lettings agent, I can see exactly how amazing the team at Northwood have been throughout my time renting with them.
They were always responsive, extremely helpful and a delight to deal with on all levels. If only all other agents followed their example....... Read more
Tenant
11th Nov 2019 (5 years ago)
C Turner
Very prompt at processing our application,looks like we'll be in our dream home by the end of next month!Great customer service,thank you... Read more
31st Oct 2019 (5 years ago)
L Harris
Very professional, quick and kept us updated.... Read more
31st Oct 2019 (5 years ago)
J G.
A brilliant and very professional Estate Agents. Would have given more than five stars if that was possible. Instant reply's to queries or answers to questions. Thank you,... Read more
12th Oct 2019 (5 years ago)
G Marino
Brilliant customer service..... Read more
9th Oct 2019 (5 years ago)
R White
The Northwood team always were helpful, responsive and considerate.... Read more
3rd Oct 2019 (5 years ago)
D p
I have rented through Northwood for 6 years and found them to be very knowledgeable and professional. On the rare occasions that I have needed issues addressed they have supported me until they have been resolved. I have been very pleased with the service I have received.... Read more
Tenant
26th Sep 2019 (5 years ago)
T Williams
I was facing a need to quickly move to enable the sale of my house. I explained my circumstances to Northwood and within 2 days I had the perfect rental and viewing arranged and team lined up to follow my requirements. I found the Hereford Northwood team to be a fantastic team, who demonstrated empathy excellent organisation and rapid communication. Thank you!... Read more
Seller
17th Sep 2019 (5 years ago)
B andeza
Communication with Northwood has always been easy either through phone or email and they always manage to sort things out in the quickest and most convenient way.... Read more
31st Aug 2019 (5 years ago)
C lawrence
Such a nice easy and pleasant way to move in. Staff was so good and polite and made it all a great experience. Would recommend to anyone.... Read more
30th Aug 2019 (5 years ago)
C ferguson
I have recently had occasion to thank the staff of Northwood Letting
Agents who made me aware of an obscure point of law that may well have had a very detrimental affect on my ownership of the property. This followed a chance conversation with them about another issue, which they obviously thought about and contacted me to warn me of the possible situation that might develop. It proved to me that they were truly looking after my interests!... Read more
Landlord
29th Aug 2019 (5 years ago)
D Baker
Northwood,great letting company always on hand , polite, easy to talk to and always solved our problems I would use them again... Read more
Tenant
23rd Aug 2019 (5 years ago)
J James
Tim was extremely helpful from the onset. He was considerate of our needs and helped make the transition as stress free as possible.... Read more
22nd Aug 2019 (5 years ago)
A Lugg
Service has been excellent cannot fault them. Very helpful and very professional.... Read more
16th Aug 2019 (5 years ago)
shirley
Since placing my property with Northwood l have personally found that they have answered my queries, whilst not always immediately, as soon as they can.
Since l have been with the Hereford branch manager, Tim Miller and his associate Charlotte the response l have had has been nothing short of excellent. Tim is particularly a first class manager and nothing is too much trouble. Whatever the issue he follows it thru to the end.
Well done!... Read more
Seller
16th Aug 2019 (5 years ago)
C scutt
Tim was extremely efficient, every thing went according to plan. Would recommend this company to anyone.... Read more
16th Aug 2019 (5 years ago)
B S
I have been a landlord with Northwood now for many years. I can truly say that the service provided is excellent – nothing is too much trouble and any requests that I make are always dealt with super quickly. The Team are very friendly, efficient and have a great sense of humour. There has never been any trouble with any of my tenants. I cannot recommend them highly enough.... Read more
Landlord
15th Aug 2019 (5 years ago)
B Simpkins
As first time landlords, we feel Northwood offered a fantastic service and explained the process well, keeping us up to date with progress at every stage.
I'm impressed with the tenants they found for us after a thorough vetting process and the niche feature that attracted us to Northwood was the guaranteed rent so we have nothing to worry about (even more important as we have moved counties).... Read more
Landlord
14th Aug 2019 (5 years ago)
I Archer
Great service from a very friendly and helpful team in Hereford.... Read more
13th Aug 2019 (5 years ago)
L Redding
We had the very difficult task of finding a rental property in Hereford when moving from abroad. Tim and his team were extremely helpful and friendly. They made our move straight forward and easy. My emails to Northwood were always answered quickly and Tim was always available to help us through the process. I will certainly recommend Northwood to anyone looking for a new home.... Read more
Tenant
13th Aug 2019 (5 years ago)
S Gülmez
Can't recommend Northwood Hereford enough ! lovely staff, polite, professional, always ready to go the extra mile and help with anything you need. Moving to the UK was a difficult process but the amazing people at Northwood Hereford helped me find a place and settle very quickly.
Having tried a few other letting agencies in Hereford, I can confidently say that Northwood is the place you want to go to !!... Read more
Tenant
13th Aug 2019 (5 years ago)
M Fullbroook
Excellent service thank you.... Read more
30th Jul 2019 (5 years ago)
I Hood
The team provided me with a highly professional experience, and at the times I needed to know exactly where I stood they were completely on point with the feedback.... Read more
13th Jul 2019 (5 years ago)
S Foster
Very helpful when our Landlord wanted his house back after only 6 months. Helped us find another place that suited us.... Read more
Tenant
4th Jul 2019 (5 years ago)
J Grantham
Hello. I would like to congratulate Northwoods Estate Agency on being very efficient in their work. Fast, polite, eager to please and to answer any problems or questions you may have regarding the selling or renting of your property. And of course, how courteous and polite all the staff are. You really do not need to go anywhere else. Ten out of Ten!... Read more
27th Oct 2018 (6 years ago)
J Jones
Really friendly and helpful. Good communication.... Read more
27th Oct 2018 (6 years ago)
S Grantham
I am a Director of the company and want to assure all customers we have a very dedicated staff offering first class service. It is my personal goal to ensure we try at all times to be the very best we can be. Please come and visit us at 42 Bridge Street. We would love to help you sell your house or rent your property. Thank you.... Read more
13th Oct 2018 (6 years ago)
J Smith
Excellent service and professional staff.... Read more
12th Oct 2018 (6 years ago)
H Blevins
I always found the staff at Northwood very professional, as are their services. My only criticism is the breakdown of payment where costs have been incurred on my property.... Read more
Landlord
17th Sep 2018 (6 years ago)
S Shee
The most 'on-the-ball' estate agents in the area! They drop everything at a moment's notice treating you as though you were their only client! Very nice lady with splendid personality.... Read more
10th May 2017 (7 years ago)