Northwood have 31 branches and they mainly list properties in DD1, EX1, AB25, OX16, BR1, CM2, GL52 and SE27. Over the last six months, they've listed 995 properties, with an average time to sale of 16 weeks.
Estate Agent fees vary depending on the area and the level of service offered. In the areas Northwood operate, the average fee is 1.37%.
Simply the Best!! I cannot praise Northwood enough, from the prep, the viewing open day, throught to the sale and as of yesterday exchange of contract. Everyone has been so helpful, professional with a smile and dedication. I would like to also say a extra thanks to Tyler, always there to help, advise and support. May I wish all at Northwood every success in the future.... Read more
I viewed a property with Matthew Housam who also spoke to me about selling my property. I was not ready to instruct an agent at the time but I told him I would come back to him. After a couple of weeks, I spoke with him and he came and valued my property and I was very impressed with the soft approach in which he discussed the process of buying and selling. Once we were ready, we did not hesitate to choose Matthew to help sell our property and we sold within four weeks for over the asking price. This was down to Matthews honest valuation and explaining that marketing for the correct price would entice buyers and our aim was to have more than one offer, which we did. It allowed us to pick the buyer in the best position, rather than just any old offer that came on the table. It also meant that the extra money more than covered the higher fee that Matthew quoted us, but as they say, 'you get what you pay for'. Thank you Matt for your help and assistance and for generally being our 'champion' throughout this process. I have already recommended him to all of my friends.... Read more
I’ve been so lucky to have such a good lettings agents. Best I’ve experienced! They have been super helpful and generous at all times over the last 2 years, making renting a property nice and simple. Thanks so much to Tyler and the team for providing an exceptional service.... Read more
We have just rented a beautiful house through Northwood, the whole experience was seamless from start to finish. All emails were responded to very quickly and will such care and kindness. We are happy in our home and very grateful to them for their kindness, attention to detail and professionalism throughout. Thank you Northwood.... Read more
The house we rented had multiple issues which were either not resolved or completed to a poor standard. The landlord (who was also the owner of Northwood) also took every opportunity to squeeze every penny out of our deposits when we left - even for issues which were present when we arrived.... Read more
Alli was great with our initial interactions and helped us find a property. We've been passed onto someone else now who is unhelpful, rude and comes across as patronizing. When communicating, most of the time a simple 'sorry' would be enough to make the situation better (like in most service industries) but the general response is arsey excuses.
Also I see that the general response on here to a negative review is to say "we don't have a complaint on file for this"..... which is a perfect example of the failure to take accountability for the shortfalls in service. Excuses right to the end.... Read more