They have been swift in getting the photos of the property and have everything advertised online. Viewings were scheduled with due notice and prospective buyers have been identified quite quickly.... Read more
Seller
9th Jun 2021 (3 years ago)
Thoroughly excellent professional service from Jasmin at Oliver Rayns Estate Agents offered a very personal touch to buying our dream house helped to overcome hurdles by being open and honest. Jasmin Harry and Charlotte A Great team lead by Oliver Thank you All ????????... Read more
Buyer
5th May 2021 (3 years ago)
I am not very tech savvy but I was lucky enough to find my forever home with Oliver Rayns. From start to finish I have been supported by the whole team. Buying a home after 20 years is overwhelming but I was guided step by step throughout and was put at constant ease. Thank you all for helping me find my beautiful home!... Read more
Seller
1st Apr 2021 (3 years ago)

I don’t normally like to write bad reviews but unfortunately I had an incredibly poor experience with Oliver Rayns last year. The staff had been very friendly when we were looking around and then moving in but sadly that was the only positive of our stay. Despite asking for the alleyway light (leading up to our front door) to be fixed within the first week we moved in, it remained broken for the entire year. Additionally, our oven broke almost immediately after our tenancy started and we weren’t able to use it for the month it took for Oliver Rayns to arrange for it to be fixed. There were other minor issues throughout the tenancy, such as the agents holding viewings in our home without telling us, but the biggest disappointment was our end of tenancy experience. Even though we had deep cleaned the house thoroughly before leaving, Oliver Rayns/the landlord:
-double charged us for cleaning of certain rooms
-charged us for damage to walls that had already been there when we moved in (noted in the inventory)
-charged for bedroom cleaning even after they’d been rated ‘good’ in the checkout report
Upon contesting the charges, we appealed to TDS requesting the return of £445 and received £180.
Overall, my advice to anyone who does decide to rent with Oliver Rayns would be to check absolutely every detail of the inventory and take photos of everything possible when both moving in and moving out.... Read more
Tenant
10th Jan 2021 (4 years ago)
They have taken a deposit from the tenant and held on to some of the deposit.
Repeated requests and promises to pay but no luck. Now I am taking them to court.
Also taking up matter with Trading Standards.
BEWARE- YOU WILL LOSE YOUR MONEY !!... Read more
Landlord
19th Mar 2020 (4 years ago)
The worst renting experience of my life
They are extremely unprofessional
Oliver Rayns is the worst agent in the world
Very unhappy!!!... Read more
Tenant
30th May 2019 (5 years ago)
We've entrusted Oliver Rayns to both let and manage our properties and have been very happy with their services over the past 2 years.... Read more
Landlord
21st Feb 2019 (5 years ago)
Oliver Rayns Students have provided a quality service to our portfolio of student rental properties. They've placed a large number of good tenants with no issues.
I would 100% recommend.... Read more
Landlord
21st Feb 2019 (5 years ago)
We received an excellent service from Oliver and his team and were guided by him from the outset.
They conducted a number of viewings and secured a full asking price offer within 2 weeks.
We would definetly recommend using them within the Stoneygate area.... Read more
Seller
21st Feb 2019 (5 years ago)
Oliver Rayns gave a very high quality professional service to help me sell my home in just the second week of it going on the market with plenty of interest.
They are certainly the best estate agents in the area and I couldn't recommend them highly enough.
Their attention to detail was fantastic and I will be selling my new renovation with them when the time comes.
Very happy indeed!... Read more
Seller
21st Feb 2019 (5 years ago)
Fantastic job in selling my home in Evington. They valued the property fairly and offered me brilliant service.
I was nervous about the move having been in my home for many years but Oliver's team held my hand along the way and provided a really personal service.
I would definitely recommend them.... Read more
Seller
21st Feb 2019 (5 years ago)
AVOID!! AVOID!! Lies to you and just wants your money!... Read more
Tenant
13th Feb 2019 (5 years ago)