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One To One Estates

3.4

57 reviews

Opens Monday at 9:30am

121 Junction Road, Upper Hollo, N19 5PX

One To One Estates hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. One To One Estates does have 57 reviews, with an average score of 3.4/5 If you're looking to sell in Finsbury Park, you may want to choose an agent with more experience. Covering this area are other estate agents, such as MY Home - Lettings and Sales and C. P. PAPAS Property Centre - Archway. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:30am - 6:30pm
Tuesday 9:30am - 6:30pm
Wednesday 9:30am - 6:30pm
Thursday 9:30am - 6:30pm
Friday 9:30am - 6:30pm
Saturday 10:00am - 3:00pm
Sunday Closed

View all details

One To One Estates Reviews (57)

Have you used this agent?

D R.

Quick in getting things done, profesional and always available staff... Read more

16th Feb 2024 (9 weeks ago)

B Brown

Francesca and the whole team at One2One have always been very friendly, flexible and responsive, particularly through the challenges of the pandemic, and we are grateful for the service and reasonable adjustments provided over the four years we lived at the property. Thank you.... Read more

6th Nov 2023 (24 weeks ago)

Resie

This agency's just awful, especially when it comes to customer service. When I moved in eleven months ago, they never gave me a key to my bedroom, and when I complained to the landlord, they brushed it off. My lease is ending in a month, and they are doing room viewings. After one of these viewings, the agent, Huseyin, ended up locking me out of my bedroom. I came home at 10 PM to find myself stuck in the hallway since there's no living room in this house. When I called Huseyin about it, he did not own up to his mistake or apologize and instead just lied, saying the room was already locked when he arrived and that he just locked it again. But the room can only be locked from the inside without a key, and to top it off, he gave me attitude on the phone, implying “I didn't understand English”. Aside from the bad customer service, if you end up renting from them, be weary of the mediocre properties, lengthy leases, mold issues, and a house that's freezing in winter despite the heating being on.... Read more

5th Oct 2023 (6 mo. ago)

K Kline

Huseyin and Francesca we’re both helpful, patient, and kind. Working with them was so nice!... Read more

9th Sep 2023 (7 mo. ago)

C L

I rented a studio flat in Muswell Hill through this agency for three years. The entire experience has been an absolute pleasure, right from the initial viewing with Huseyin. Francesca and Natasha have also been a huge help - they are decent, friendly and professional. Nothing was too much trouble and any issues were resolved within a day or two. I was struck by the difference when I started having to deal with other estate agents - not always so pleasant. I would highly recommend them and hope to rent through them again in future.... Read more

15th Aug 2023 (8 mo. ago)

F Merati

I was renting a studio flat with this agency and they made everything so smooth and helped me with anything I needed regarding the studio flat I was renting. The all team are very professional and very helpful with anything you request. I definitely recommend this agency and I will always contact them if I need to rent any properties in the future for myself or my family or friends. I gave them 5 stars because someone is always there for you until you leave the rental property which is really nice and even the deposit they will return it so quickly. Very happy with this agency and the lady named Francesca.... Read more

6th Feb 2023 (1 year ago)

N Chahbouni

Very professional and helpful all the way through Francesca made all the process easy and stress free, very attentive and always there to help, Highly recommend, great states agent. Thank you... Read more

19th Jan 2023 (1 year ago)

V (samsoniks)

Spoke to an extremely rood agent, a highly unprofessional service where an agent shouts at their potential customer. In my years of working with property agencies this is the worst service I have ever received. The agent made up some excuse about not letting the property to us after i described my requirements. I asked for legal advice on the terms of this agents refusal and there were no legal basis unless it was in landlords terms or request. The agent did not mention that this was a landlord request / terms but made up a story about some law that does not apply to the size of this property. I called back in order to enquire if this was a landlords retirement only to be stopped mid sentence with an abusive shouting agent who during both calls was not only arguing, but shouting and as it clearly know now has no idea about the living standards law within England. Highly unprofessional service, would not recommend to use such rude and unprofessional agency to any landlords or potential tenants, especially with an office that clearly has a staff member with anger management issues. Genuinely I have never spoke to such a horrible, rude and angry person, especially when i was calm and professional during the whole conversation, there were no basis to be so rude and angry. Wow just wow!... Read more

21st Nov 2022 (1 year ago)

L (TwoBrokeGirls)

Rented with One to One for 3 years. Really nice people, always happy to help. I will rent from them again when I come back to London... Read more

9th Aug 2022 (1 year ago)

S Carter

Went in for a chat. They seem nice.... Read more

13th Jun 2022 (1 year ago)

Y Jung

I just moved from overseas. This agent helped me so much to understand everything I need. Thank you... Read more

21st May 2022 (1 year ago)

E Williams

Smooth easy 5* service until the day of completion when I needed to hand the keys in. They'd moved the office without informing me which isn't on. They tried blaming the solicitors.... Read more

4th Mar 2022 (2 years ago)

A Prince-Blackburn

I find their customer service quite poor. Not very smart or practical in their decision making.... Read more

14th Feb 2022 (2 years ago)

S Khan

If I could give 0 stars I would. Absolutely horrific estate agents. We suffered with toxic black mould and carpet beetles for our year as tenants for One to One estate agents. They evicted us on the grounds that we complained too much about several issues in the flat, including the black mould which they did not remove, they just painted over! They informed us we had to move out so they could carry out renovations which they did not - We have found out there is a new couple living in there and all they did was paint over the black mould that covered the walls of every single room. We hope that they don’t suffer with the same health issues that we developed over our time in the property. If those tenants are reading this, you should leave ASAP because winters are awful in the property and the landlords do NOT care about your health and well-being. We don’t want you to suffer like we did. The cleaner they hired has not only stolen our mail, but has stolen belongings from other tenants including an apple MacBook and jewellery. They owe us money and we are considering taking legal action. The employee who dealt with our issues, called Francesca is quite frankly a terrible human being, with ZERO empathy. Now that we have moved and are under an estate agents that are very reputable - They actually care and will get things done, we have never been happier.... Read more

8th Feb 2022 (2 years ago)

?????

I honestly believe that all of the glowing reviews here are fake. My experience was awful. They still owe me over £200 and refuse to give back my deposit. AVOID AT ALL COSTS... Read more

7th Feb 2022 (2 years ago)

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