J Serfontein
Thanks to the amazing team at Open Homes (Especially Vic) I was able to find an amazing apartment with no effort. They handled all the checks and paperwork.
Amazing agents!... Read more
25th Aug 2024 (25 weeks ago)
A Williams
Pratik and Barry were amazing to work with. This was my first time renting from open homes, I had one week to move out from my previous property. Pratik was very diligent, and never gave up on my circumstances, eventually he managed to source me a property before the week was finished. No other letting agents would have been this persistent and hard working, I have no qualms in recommending them, 10/10 service.... Read more
Tenant
2nd Aug 2024 (6 mo. ago)
M White
Thank you Vic and Barry for all your help with the selling process from start to end. All was very professional, smooth and helpful.... Read more
Seller
30th May 2024 (8 mo. ago)
D Amoako
A perfect place. I love everything about my apartment.
A great home to live.
Thanks Open Homes... Read more
17th Apr 2024 (9 mo. ago)
M ali
Best Estate Agents. The Team at OpenHomes are super helpful and really quick! Pratik and Vic helped me and my partner move into our new flat very quickly whilst also dealing with all the paperwork in no time! Pratik heard what I was looking for and understood my budget and was able to beat every other estate agents pricing in the whole area by far!... Read more
Tenant
1st Nov 2023 (1 year ago)
T Meah
I would definitely recommend Open Homes if you are looking for a reliable, efficient estate agency to rent from. Thank you to the team, not only was Pratik and Vik professional and informative the whole team were. Really happy with my move.... Read more
Tenant
1st Nov 2023 (1 year ago)
L James
I can't thank pratik and Vic enough for getting back to me with my exact desired rental , Top floor new build modern apartment , I'm so comfortable in my new home thank you both very much for all your hard work and professionalism.
Best Leon .... Read more
Tenant
15th Oct 2023 (1 year ago)
S Barry
The team at Openhomes was very helpful and made the whole renting process easy and stress free. Thank you especially to Pratik and Vic for answering my many questions!... Read more
Tenant
14th Aug 2023 (1 year ago)
A Shakya
Amazing experience…
Vic and pratik were an amazing team to work with..
Got my first renting with open homes and they were very helpful explaining everything and trying to manage everything even after office hours..
Would 100% recommend to all the people…... Read more
Tenant
1st Jun 2023 (1 year ago)
P Dunne
First class service, with help in getting repairs done, as well as vetting and putting new tenants into a property. Barry, Vic, Pratik, and Chris are all really good, but I have to give a special thanks to Angie for all her patience in sorting out contractors. Brilliant all round, you cannot go wrong with Open Homes.... Read more
Landlord
7th Mar 2023 (1 year ago)
J Assalis
OpenHomes is very professional and friendly. Always clear about the procedures, they have great and very competent team.... Read more
5th Mar 2023 (1 year ago)
S Gaweda
Above and beyond service.
Both Vic and Pratik were extremely helpful in sorting out any issues we had when looking for an apartment.
Very knowledgable and looked out for us.... Read more
10th Feb 2023 (2 years ago)
N 91
Vic went out of his way to make my move as stress-free and easy as possible. Super accommodating with my requests, always responded to messages/calls quickly, and always seemed happy to help.... Read more
19th Jan 2023 (2 years ago)
S Salami
Excellent service from start to completion. Vic was outstanding in his customer service. Efficient helpful and always in regular contact. The whole renting experience was stress free.
Vic is extremely confident having the ability to reassure his customers. Outstanding knowledge of the property market business. 100%
Professional linked to amazing value.
Vic, huge thanks from me and my family... Read more
Tenant
7th Dec 2022 (2 years ago)
M lin
I sold my property with open homes, The staff Mr Chris was working so hard to find the buyer and helping to solve out the issues. I am very happy his service.... Read more
Seller
4th Dec 2022 (2 years ago)
T Drew
Fantastic estate agent who are really great to work with. They are pro active, polite and always go out of their way to help. Highly recommended.... Read more
29th Nov 2022 (2 years ago)
J Wilson
I sold my flat in Colindale Gardens with Open Homes and from start to finish they were superb. I hesitated about giving it to a bigger agent but I am glad I didn’t. Chris valued the property and was extremely knowledgeable about the area and enthusiastic about selling it. It didn’t take them long to get a buyer and they worked well to increase it to an acceptable level always giving me the impression they were working in my interests. It was the first time I had sold a property and Chris and Barry guided me through the process advising every step of the way. He was always available and over the time we built a great rapport. They went above and beyond what you would expect in their service. If you need a strong and honest local agent to sell your property I really recommend the guys at Open Homes.... Read more
Seller
2nd Oct 2022 (2 years ago)
5 Stars to the team over at Open Homes. They have a team of professionals to assist our 1st purchase in the area. The response is quick; knowledge is exemplary, service standards are top-notch, and the communications amongst all parties were spot on. I have complete and every confidence to work with Open homes, either renting, managing or purchasing a property and would recommend anyone to approach them for a consultation first. Thank you Vic, Chris, Barry and Pratik for helping out.... Read more
Buyer
16th Sep 2022 (2 years ago)
R Yap
5 Stars to the team over at Open Homes. They have a team of professionals to assist our 1st purchase in the area. The response is quick; knowledge is exemplary, service standards are top-notch, and the communications amongst all parties were spot on. I have complete and every confidence to work with Open homes, either renting, managing or purchasing a property and would recommend anyone to approach them for a consultation first. Thank you Vic, Chris, Barry and Pratik for helping out.... Read more
Buyer
16th Sep 2022 (2 years ago)
N Kerai
It was great experience with open homes. Great staff and cooperate through out completion.
Very thank youful... Read more
15th Sep 2022 (2 years ago)
A Masterson
Great Agency. Really helpful and professional at all times. Bary is the man!! He will go the extra step to get what you need.
If you’re looking for an agency to help you, Open Homes is the place.... Read more
9th Sep 2022 (2 years ago)
Y Tesfagabir
I am always pleased how quick they deal with my queries. Keep up the hard work!... Read more
25th Jul 2022 (2 years ago)
K Guyan
Open homes have been amazing, I have just started renting through them and I am so grateful to Vic for all of his help, brilliant customer service, I definitely recommend open homes to anybody else looking to buy or rent! They are a lovely team and have definitely made my life easier, and I am a very happy customer!... Read more
30th Jun 2022 (2 years ago)
K FREAK
First class customer service from a highly professional based company. The team are willing and have gone above and beyond the call of duty, by providing potential clients with the highest standard of customer service in making sure no details have been missed, and all questions have been answered about the interest of a property.
There's no "sales pitch" or pressure from the team whatsoever, whatever your needs are, no matter how big or small, they will make sure that you get exactly what you asked for and are looking for in a property and won't give up until every base has been covered.
All in all a great company and team to be managed and looked after by if you deal a property with them.... Read more
20th May 2022 (2 years ago)
K tang
Amazing and professional service. Chris was extremely attentive and thoughtful. His management of viewers and potential buyers was excellent. We experienced very little disruption. Our selling journey with Open Homes was smooth, effortless and we highly recommend them.... Read more
Seller
9th Apr 2022 (2 years ago)
L Gishen
If you are looking for a professional friendly team who will support you and follow through ensuring your sale happens then go no further than Open Homes. A pleasure to deal with.... Read more
Seller
9th Mar 2022 (2 years ago)
M McGowan
I sold my property in Colindale with OpenHomes in 2022. Chris, Barry and Vic were patient, professional and efficient at every stage. They consistently went the extra mile to assist the sale whenever there were problems with solicitors and offered professional impartial advise to me as their client throughout. By some distance, they are the best estate agency in Colindale that I have dealt with.... Read more
Seller
28th Feb 2022 (2 years ago)
A Santos
Been with Open homes10 years
They are incredibly, helpful, friendly and easy to reach.
Very professional too
I’ve had great experience with this agency
Highly recommend Open homes... Read more
20th Dec 2021 (3 years ago)
M Breese
I've both rented (landlord) and sold through Open Homes and have always found everyone approachable, helpful and very professional. Their support and input has been invaluable and I would highly recommend them to anyone either as a landlord, tenant, buyer or seller.... Read more
Seller
18th Dec 2021 (3 years ago)
T O'Brien
This was my first time selling a house. I spoke to a few estate agents before choosing OpenHomes. From the start,they were very professional and explained the process step by step in layman language!!! Chris kept me updated about every step!! After a couple of late withdrawals by possible buyers. Chris and Barry went into hyperactive and made sure that everything went smoothly by liaising with both set of solicitors and the buyers!!! Completed today(17/12/21)
It would recommend OpenHomes to anyone selling their house as friendly and very professional.
Many thanks to all at OpenHomes especially Chris!!!... Read more
Seller
17th Dec 2021 (3 years ago)
H Walsh
Open Homes have been great to work with. Helped us rent out our home and it was all new to us. Theyvwere very supportive, efficient and informative of how to do things right! Very happy with their service. Pratik and Vic have been fab throughout!... Read more
Landlord
13th Dec 2021 (3 years ago)
RelentlessMC
Outstanding service Impressive Professionalism. And the biggest attribute was the warm and friendly manner, sorely missed in this current climate. I couldn’t make a better recommendation.... Read more
11th Dec 2021 (3 years ago)
M Firman
I find all the staff at OPEN HOMES friendly, obliging, informed and fully co-operative. Vic and his colleagues are truly ACE - 5 Star and will always have our support. They have made the move much smoother and we are very, very grateful... Read more
5th Nov 2021 (3 years ago)
M Ilasi
I’ve had a great experience with this agency! They’ve been prompt, professional, and incredibly helpful in finding a place. Especially Vic , he was more than helpful , an excelent agent . He was extremely honest and extremely communicative and easy to reach to answer any of my questions at all times. Highly recommended!!!!!... Read more
Tenant
12th Oct 2021 (3 years ago)
H Oliver
I can say they not pushy and have helped me alot! thanks!... Read more
6th Oct 2021 (3 years ago)
G uu
Very honest and fantastic people... Read more
6th Oct 2021 (3 years ago)
K Khan
Great people... Read more
6th Oct 2021 (3 years ago)
J Akenteng
Very helpful and communicative!... Read more
20th Aug 2021 (3 years ago)
R Alexander
Selling my property through Open Homes, and the staff are very helpful, and pleasant to deal with, and have kept me up to date with proceedings. They were also happy to assist with viewings when I was not available. A big thank you to the Open Homes team for all their help and assistance through these difficult times.... Read more
Seller
21st Apr 2021 (3 years ago)
L Saywack
I have been a loyal customer of Open Homes for eleven years at the time of writing, since 2010. I have recommended Barry, Vic and Pratik to several of my friends who, as tenants, have rented from them, or, as landlords, have used them to let their properties in Burnt Oak, Colindale and Hendon.
I have purchased and let properties via Open Homes, and as well as being happy as a purchaser (with transactions proceeding quickly and being kept up to date) and as a landlord (my properties are never vacant), have also received stellar feedback on them from my tenants (who find them friendly and easy to deal with) - as such, I would recommend Open Homes to anyone looking to sell or let in NW London.... Read more
Seller
24th Mar 2021 (3 years ago)
E Rubenstein
Super helpful throughout the whole process! Couldn't recommend more!... Read more
24th Mar 2021 (3 years ago)
N Buckingham
Professional but personal approach along with swift and accurate responses where needed. Having dealt with previous agents, Barry and the team show how seamless this process can be. In such uncertain times its good to know I can be certain of one thing......that I would recommend Open Homes. Thank you!... Read more
24th Mar 2021 (3 years ago)
J Morgan
Positive experience and professional service, would definitely recommend.... Read more
24th Mar 2021 (3 years ago)
C Hughes
Excellent service as always from Open Homes. Happy to help with any problems at any time. I highly recommend them.... Read more
24th Mar 2021 (3 years ago)
C Peel
Friendly and extremely helpful diligent staff at Open Homes. Helped me with very good and very insightful advice. The staff were not pushy and helped me a lot and seemed care. I cannot recommend them enough and will definitely be using Open Homes in the future.... Read more
23rd Mar 2021 (3 years ago)
C Patel
Used Open Homes many times and have always received great service and unbiased advice from it's team.... Read more
23rd Mar 2021 (3 years ago)
I Nixon
Open homes helped me find the perfect property in the location I was looking for, the service was first class, friendly and helpful, highly recommend this company.... Read more
23rd Mar 2021 (3 years ago)
J Evans
Terrible attitude..maybe because I am down on my luck..but no need to be rude. Surprised someone called Vic put the phone down... Read more
23rd Mar 2021 (3 years ago)
I used them to manage my property, they tell you what you want to hear at the beginning and once they got your money on the first month they don’t care, Make no effort when tenant was 2months behind arrears. They always say they will call me back etc but never happened, they just a bunch of liars I just didn’t trust them so I ended up doing everything manage property myself because they couldn’t be bothered. As soon as my contract expired with them I couldn’t wait to leave them These guy’s are giving estate agents a bad reputation... Read more
Landlord
8th Jan 2021 (4 years ago)
A Nathanielsz
Open Home, the staff are so friendly and helpful, the service i got from them was excellent, I was dealing with Vic one of the manager at Open Home, he went out of his way to sort things out for me and got me in to the property as soon as he could, as I was very unhappy where I was staying, I would recommend Open Home to anyone, it is a professional and caring service you will get... Read more
Tenant
30th Dec 2020 (4 years ago)
J Mukhammadiev
Amazing staff work in the office. Swift moving in process and handling all issues professionally. Highly recommend it !!!... Read more
Tenant
21st Dec 2020 (4 years ago)
I have helped a friend with renting this house ,
Friendly and helpful staff, especially Vic Singh ,They always give a quick response. The best out of all the agencies we have since we live in UK.
Thank you.... Read more
Tenant
25th Nov 2020 (4 years ago)
L Alexandra
The best real estate agency the guys are amaizing and really helpfull if you want to rent/buy a house they are the perfect choice... Read more
20th Nov 2020 (4 years ago)
L Lu
Vic and his team are incredible. They were always quick to respond to questions and issues as they arose and were helpful and friendly throughout the process. I cannot recommend them enough.... Read more
15th Jul 2020 (4 years ago)
J Douglas
Open Homes have been a pleasure to deal with. The team has excellent local knowledge which is really important. They have provided a professional and helpful service at all times.... Read more
9th Jun 2020 (4 years ago)
A P
Open homes provides quality and professional service. My experience with Vic was impeccable and quick. I would recommend open-homes for being a trusted, honest and a reliable estate agent. Well done... Read more
1st Jun 2020 (4 years ago)
J Quintero
Happy to say that Open Homes was the best agency we could ever reach out to for our first home in UK!! Vic, Pratik and Barry were all very supportive and attentive at the start, during and at the end of our tenancy. Quick to reply and resourceful. They always found a way to support us in the best of our interests and needs.... Read more
Tenant
3rd Apr 2020 (4 years ago)
S Gabriela
Very helpful agents and very good customer service. I'm glad I found my property through Openhomes. Thanks to them for everything!... Read more
Buyer
6th Feb 2020 (5 years ago)
D Bolat
I would like to thank everyone working at Open Homes. The staff are very friendly and have been very helpful. They treat all customers at a very high standard.
Fevzi Bolat... Read more
24th Jan 2020 (5 years ago)
M Szilvia
Friendly and helpful staff. They always give a quick response. The best out of all the agencies we have since we live in UK.
Thank you.... Read more
Tenant
23rd Jan 2020 (5 years ago)
B L
Great thumbs up for Vic and the team. Patient and understanding, they bared with our constant panic and nagging and went out of their way to sort us out no matter the issue.
Would wholeheartedly recommend to anyone looking to move in the area.... Read more
20th Jan 2020 (5 years ago)
TORPILANTHROPOS
Recently moved to harvil court
Good agency, Pratik and Vic very helpfull... Read more
5th Jan 2020 (5 years ago)
G Panesar
Barry was a kind and honest man who clearly explained the local market and the expected sale price of a flat that I'm wanting to sell.
Thank you for the great advice!... Read more
Seller
16th Dec 2019 (5 years ago)
C Brown
Thank you to Vic and the team for their help they gave me when I was looking for somewhere to stay. I have just moved to Colindale for a new job and I needed to find somewhere fairly quickly.
I walked in and they happened to be able to show me a couple of places straight away. They were completely understanding and were not pushy for me to choose the more expensive one bed flat over a studio. They were supportive and allowed me a little bit of time to make sure I was happy to go ahead.
There were a couple of issues with the studio before I needed to move in and straight away they had contacted the property management team and these issues sorted out before I moved in.
Very impressed!... Read more
Tenant
16th Nov 2019 (5 years ago)
L Elton
Vic and the team were absolutely lovely when I bought my flat. They were always keeping me updated and nothing was too much trouble. After two bad experiences with other estate agents, Open Homes demonstrated how an estate agent should be done. Many thanks!... Read more
Buyer
16th Nov 2019 (5 years ago)
I Wood
Just completed on the purchase of our new house today. Excellent service and support from the team at Open Homes. Very professional. Highly recommended.... Read more
Buyer
15th Nov 2019 (5 years ago)
A Gomes
I highly recommend this estate agency. Since I first walk in to find a good house for me and my 2 daughters the whole team were incredible and the customer service was exceptional. I had full support, especially from Vic Singh, from the beginning to the end. I am extremely happy to find the house on my level of expectation.... Read more
18th Jul 2019 (5 years ago)
A Dlima
Hello Open Homes
I am a loyal customer from the Open Homes like to give your loyal feedback of Mr Vic Singh and Pratik Kansan
I was looking for a 2 bedroom flat in Colindale area for almost 4 month , I have being in and out with top most 5 star letting agency in and around Colindale area,
But the service which I received is only from Open Homes. I must say its a 5 star Dulex,
I met this Both gentleman their name Given above ,they are very knowledgeable , they knows how to cater individual needs according to their budget, very intelligent and very friendly ,they make the customer feel home away from home, very approachable and very helpful ,
I like to highly recommend both of them to my family and friends
Thank you kindly
Aldrin Dlima... Read more
18th Jul 2019 (5 years ago)
M Jalia
Amazing experience and very friendly and professional staff. Words cannot describe how smooth and fast all the process of moving in a new flat was. I’ve literally viewed the flat for the first time on a Friday evening and Monday I have signed the contract and received the keys. No fees, no complications. I highly recommend Open Homes.... Read more
Tenant
16th Jul 2019 (5 years ago)
A Petkova
The Best Agency!!!Always ready to help you and make you happy ????... Read more
25th May 2019 (5 years ago)
A Musk
Rented a property through open homes, great service, thoroughly professional, would recommend them to anybody looking to rent... Read more
Tenant
24th May 2019 (5 years ago)
T Phillips
Spoke with Barry was really a lovely man very helpful, would recommend these guys.... Read more
21st Feb 2019 (5 years ago)
J Protheroe
Absolutely brilliant!Would highly recommend as they do everything they say and more....... Read more
21st Feb 2019 (5 years ago)
L Fribbins
Fast friendly service excellent customer service... Read more
21st Feb 2019 (5 years ago)
M Allen
Fast friendly service... Read more
21st Feb 2019 (5 years ago)
T Tranulova
Great agency with nice staff! They managed our rented house for 8 years and we never had a problem when they needed to do their job. Always available for any requests. Nice decor and friendly atmosphere!... Read more
Landlord
13th Feb 2019 (6 years ago)
E Bee
Great agency ! Vic was extra helpful in getting a good flat for me to rent. I'd recommend Open Homes to all my friends and family.... Read more
Tenant
12th Feb 2019 (6 years ago)
S Ficek
Great agency! Didn’t have any problems during our tenancy. Friendly and helpful agents always available on the phone in case of any queries. Really recommend for anyone looking for flat in London!... Read more
Tenant
11th Jan 2019 (6 years ago)
Y Tewolde
I recommend open homes because all the staff very friendly, honest and feel very comfort when you deal with them. Vic is very helpful and try to make you happy and comfortable all the time. I just want to say thank you very much for all the support you give us and get us very good tenants.... Read more
Landlord
27th Dec 2018 (6 years ago)
D Vara
Great service really prompt and Pratik Kansara is one of the most helpful people i have met and really went above and beyond to help! Highly recommended!... Read more
21st Dec 2018 (6 years ago)
J Patel
Always happy to help. Easy to deal with. Would recommend... Read more
21st Dec 2018 (6 years ago)
K watt
Would definitely suggest using open homes. Vic extra helpful and fast in sorting everything out. Aims to help you as much as the landlord and is there for any questions, easy to get hold of. Thankyou.... Read more
21st Dec 2018 (6 years ago)
J mcintyre
Can’t be happier with the service provided when selling my house.
Professional and up front, keeping me updated throughout the whole process.
Would definitely recommend, and a massive thank you to Vic, who was dealing directly with the sale of the property... Read more
Seller
21st Dec 2018 (6 years ago)
anettta25
I would highly recommend open homes. I have been renting a flat for over 3 years and have never had any issues. Also I would say Pratik and Vic are great at making sure all is going well and are quick at dealing with any minor problems.... Read more
Tenant
20th Dec 2018 (6 years ago)
S Bharj
1st class experience. My hand was held throughout the process making it stress free. I will definitely recommend OpenHomes to family and friends.... Read more
20th Dec 2018 (6 years ago)
N Devani
I would 100% recommend Open Homes. Vic was very helpful in arranging the viewing times to suit my convenience around work. Also they were very effeciant when resolving any property issues that I had.... Read more
20th Dec 2018 (6 years ago)
J Kansara
Excellent service.... Read more
20th Dec 2018 (6 years ago)
K Mathers
Prompt, friendly and professional service. Highly recommend.... Read more
15th Dec 2018 (6 years ago)
R Ring
excellent. Very friendly, and professional staff. Always happy to help whenever we need it!... Read more
14th Dec 2018 (6 years ago)
I Nunnick
Such a lovely agency to deal with, after moving so many times around London they have been such a good company - always get back to you very fast and will do whatever it takes to make you feel at home and get things sorted - 100% recommend, and huge thanks to Barry, Vic and Pratik!... Read more
Tenant
12th Dec 2018 (6 years ago)
J Oliveira
It's been almost a year, still waiting for their reply.
Update: Since I can not reply to the comment below mine, I'll just write here.
You don't need to go back 15 years, as I mentioned before, I've been waiting for almost a year, which means less than 12 months. I contacted your agency in person, around February, and at the time my "profile" was created, and it was said I would be contacted. As you can imagine I was not.... Read more
10th Dec 2018 (6 years ago)
N kamara
Highly recommend, they both friendly and professional.... Read more
15th Oct 2018 (6 years ago)
C Otelea
In simple words, this agency is the best. Since we found a property that we wanted to rent I told them that we needed to move in in the new home in maximum 3 days. No one could’ve done this but vic and barry done it. The price was awesome, their fees are the lowest on the market, their support is great. Thank you guys !... Read more
Tenant
6th Oct 2018 (6 years ago)
L Weerasekara
Highly Recommended...
All the staff in the unit are very helpful and friendly... you will receive a personalized service tailored to you at the open homes..
I was pleased to have the Barry and the team as my letting agent during my stay in Conrad court..
Also they helped me to find my forgotten laptop along with many other important documents on the day of my departure..
Thank you so much Barry/Pratick and Vic for all you have done for me...... Read more
Tenant
14th Sep 2018 (6 years ago)
I S
I've had such a great and smooth experience. Very professional people with friendly attitude. They will go extra mile for you. Such a wonderful agency! Highly recommended... Read more
28th Aug 2018 (6 years ago)
G T
Amazing team, vey professional and most important of all "Great Business Ethics", which is very rare these days. They go beyond expectations to delight their customers and raise the bar on customer experience
I recently engaged with them on renting a property and was amazed with their service from day one.
Having dealt with multiple agencies in the past, gives me enough reason to believe that they are the best.... Read more
Tenant
13th Jul 2018 (6 years ago)
R D'Addio
Lovely estate agency, very good communication, easy to deal with and found me the PERFECT flat. Would recommend 100%.... Read more
Tenant
10th Jul 2018 (6 years ago)
A B
We recently bought our first house through Open Homes and I would like to thank the team, Barry, Vic and Pratik for making this process easy and straightforward. In few words, Open Homes, very professional , polite and friendly environment. Best of luck!... Read more
Buyer
17th May 2018 (6 years ago)
C Temelcea
Very good agency any issue you may have or can occur to you at any time this guys will solve it instantly.
Really really good reliable agency!... Read more
18th Apr 2018 (6 years ago)
S Patel
I had a great intitial impression of Open Homes. My boyfriend and I were looking for a place in Colindale, and the staff was very friendly and willing to help. They came across a property that we were very interested in, but they were trying to figure out finances and such (because I'm a student, and an American one at that, it is really hard to demonstrate a UK guarantor). The staff seemed really eager to help us out, but days had gone by with no updates. Not once did I hear from them, even when I called multiple times and visited yet another time in person. They always promised to call me back, and that never happened. Because of this, we had to move on and scout for other properties, and to my disappointment I receive a call 2 weeks after our initial visit to ask if we were still looking! It seemed like they totally forgot who I was and everything had fallen through the cracks. I'm severely disappointed with Open Homes. I really don't know what happened.... Read more
4th Mar 2018 (6 years ago)
I Alibhai

We recently sold our home through Open Homes and were really pleased with the service offered to us.
Right from the initial valuation to completion, the staff, in particular Vic were punctual, highly professional, knowledgeable and efficient in marketing the property.
In our search for the right estate agents to handle the sale, we got valuations from other agents in the area, but decided to go with Open Homes.
Our decision to go with Open Homes was based upon the professional and honest opinion of the agent valuing our property together with concrete ideas for marketing the property effectively. During the time our home was on the market, the first prospective buyer’s mortgage fell through. Whilst informing us of this, Vic had already conducted several viewings and a new buyer’s offer was presented to us for consideration. We were very glad we chose them; their proactive approach meant the sale was completed in a reasonable time frame which suited us perfectly. We were never left to ‘chase’ progress as either Vic or Barry were regularly in touch with us to keep us updated on the sale.
The level personal service offered to us was excellent and we would recommend them highly.... Read more
Seller
11th Dec 2017 (7 years ago)
I schnight
Fantastic Service! They go Above and beyond expectations. I had an extremely low opinion of Estate Agents before meeting this Team at Openhomes, and now they have shown amazing service can be provided from start to finish of the sale process!... Read more
Seller
28th Nov 2017 (7 years ago)
B Alao
Open Homes are very relaible estate agents based in Colindale, London. They are all very friendly staff but what makes them truly special is their genuine interest to help you even beyond their scope of work. They offer excellent advise, they're efficient and more importantly honest. It's been a pleasure working with them from Day 1 and I will recommend Open Homes to anyone looking to rent, buy or sell properties within North West London and beyond.... Read more
29th Sep 2017 (7 years ago)
R Kadecha
I appointed Open Homes to let my flat and I found their service to be professional, prompt and second to none.
I was looked after by Pratik, who kept me informed at each stage of the process and guided me. He could not have been more helpful and understanding as I was a new landlord.
A big 'Thank You Pratik' and an asset to Open Homes.
I was introduced to Barry (Branch Manager) who I found equally professional and supportive.
Everyone at Open House are friendly and easy to talk to.
I would recommend them and would use them in the future.... Read more
Landlord
5th Sep 2017 (7 years ago)
N Esaid
Barry and Vic have to be, by far, the most hardworking and committed estate agents. They conducted the sale of the property so well, with an immense amount of patience (as there were complications we encountered). if you're looking for an estate agency who will get the job done and will assist you in the kindest and most politest manner then open homes Colindale is the only place to go. Thank you Barry and Vic.... Read more
Seller
2nd Sep 2017 (7 years ago)
A K
Getting my tenancy agreement has never been harder... called the office three times in one day and been promised to receive the email by 12pm 3pm and last one at the end of office day but received nothing until i gave the last call and the office was closed. The staff always on rush on the phone and promise whatever you ask them without thinking if they can manage it or not still waiting for my tenancy agreement... Read more
Tenant
9th Aug 2017 (7 years ago)
S Booth
Fantastic experience, Friendly, helpful and professional staff. Would highly recommend.... Read more
18th Jul 2017 (7 years ago)
A Johnson
Recently rented a property from Open Homes and found the whole process from initial viewing to moving in extremely easy met with very helpful and professional staff. Would definitely recommend using Open Homes... Read more
Tenant
23rd Mar 2017 (7 years ago)
N Meunier
All the staff are very friendly and professional, I'm very happy with the property they found to me, they're always ready to help me every time a need. Thank you very much for all.... Read more
Buyer
21st Feb 2017 (7 years ago)
I Khatri
Have been working with them for a few years, really knowledgable about the area and provide a great service. Would def recommend... Read more
11th Feb 2017 (8 years ago)
K Dent
Avoid at all costs!
They made my life a total misery. I had to make several phone calls, plead with them and finally visit their small office and got extremely frustrated as the owner would not pay me the rent or the deposit that my tenant paid. They even deducted part of the commission from the deposit the tenant paid, which is illegal. They are totally disorganised, unprofessional, inept and grossly incompetent in my opinion and from my experience of using them. I will never ever use this Agency again to find a tenant. You just can't trust them.... Read more
Landlord
17th Dec 2016 (8 years ago)
H Singh
Open homes recently sold my property. I found all the staff to be friendly yet very professional. They took all the stress from me and dealt with everything on my behalf. They kept me update to date with the progress of my sale at all times. Made selling my property easy and stress free. Would definitely use them again.... Read more
Seller
23rd Oct 2015 (9 years ago)
C Hugo
Didn't really had good experience with them, very unreliable and inefficient, i had to keep chasing them up about my deposit which they owe me for few months and after the tenant moved out my apartment had a brand new unused washing machine stolen with no sign of breaking or force entry, i immediately took back my keys and used another letting agency round the corner (Lock8 Estate) which they are fantastic.... Read more
Landlord
7th Sep 2015 (9 years ago)
T dunne
As a Landlord I have always found Open Homes very professional. I always feel as if they go that extra mile to get things done to the standard I require and in the time scales set out. My properties are empty for the very minimum amount of time, as soon as we give the go ahead repairs are carried out and property inspections are carried out when required.
My phone calls and emails are always returned unlike other agents I have used. The staff are friendly and always very happy to help. If I have any real problems I can easily talk to either of the directors who tend to be in the office or available most days.
To sum up, a real customer focused agent A+... Read more
Landlord
30th Jul 2013 (11 years ago)
X Li

Unprofessional, disorganised and inefficient, refuse to take responsibility when things go wrong.
We used this agency to find the current property, they provided the contract, we signed two copies, and moved in the property. The agency promised to get the landlord to sign the contract and return a copy to us to keep.
10 months later we still haven't see the contract, even though we have contacted the agency numerous times to request it. One of the agents told me on the phone that there was a copy of the contract that had my signature but no landlord's signature. Apparently they didn't actually give both copies that I signed to the landlord and now they have lost track of it. Found in a pile of file and don't know what's going on.
Their response was in the lines of we don't manage the property so we don't have any responsibility after you were introduced to the landlord, so now the contract situation is still messy but we don't any obligation to resolve it.
In an organisation when the people are bad at what they do, it is simply a bad organisation. Open Homes is such an organisation.
Recommendation? Don't use them.... Read more
Tenant
13th Sep 2012 (12 years ago)