P Wistuba
Fantastic service from Julie, Craig, and the entire team at Pacitti Jones. Having worked with them on multiple property transactions, I can confidently say their professionalism and teamwork are outstanding. From the initial property appraisal to listing, securing an offer, and concluding the sale, the process feels seamless and well-coordinated. I highly recommend their services!... Read more
Seller
29th Nov 2024 (6 weeks ago)
F Brown
Abdul-Aziz Munj from Pacitti Jones Shawlands office handled the conveyancing for a property I was selling. I was extremely impressed with Abdul-Aziz who was so professional throughout the whole process. He was responsive to my emails and phone calls. I would highly recommend.... Read more
Seller
25th Oct 2024 (11 weeks ago)
They were very professional and kept me informed every step of the way... Read more
Seller
12th Sep 2024 (18 weeks ago)
Communication has been excellent, and it has been a relief to hand over the selling process to Pacitti Jones. Quick to respond to my questions and always courteous and friendly.... Read more
Seller
24th Jun 2024 (6 mo. ago)
H Davidson
Brilliant experience with Pacitti Jones. Craig was professional, knowledgeable and a pleasure to connect with for my initial valuation and Julie and Erin were absolutely fantastic throughout the process of being on the market. Julie in particular has been a real source of support to me and I felt so safe in her hands as a negotiator. She has just the right balance in expertise, professionalism and humour. And most of all, I’ve achieved a competitive sale price meaning I have more options now as I go on to purchase my new home. Thank you ????... Read more
Seller
19th Apr 2024 (8 mo. ago)
I was very pleased with the quality of the service provided by Pacitti Jones, Shawlands.
Their surveyor who met us at the property was very professional, gave us excellent advice about works to enhance the presentation of the property.
The sales brochure/ website was well presented and the admin staff were all very friendly and kept us well informed.... Read more
Seller
21st Feb 2024 (10 mo. ago)
D Woolf
I was very pleased with the service provided in the marketing of my flat by Paccitti Jones Shawlands office.
Their surveyor Craig Jamieson was very thorough and professional.
He made some very useful suggestions about changes which would enhance the saleability of the flat.
Beth Dunlop our sales consultant was very competent and a delight to deal with. Other members of staff were equally helpful when I called their offices.... Read more
Seller
26th Jan 2024 (11 mo. ago)
E LAIDLAW
Bought and sold with PJ and had great service start to end with competitive rates... Read more
Seller
12th Dec 2023 (1 year ago)
C Roques
Very very professional
Amazing experience
Definitely recommend... Read more
5th Dec 2023 (1 year ago)
M Muirhead
We have had very attentive service which eased the stress of buying and selling our properties.... Read more
Seller
17th Nov 2023 (1 year ago)
Pacitti Jones were excellent from start to finish! From the first valuation, through to our closing date the team were genuinely enthusiastic about our property and helped to keep me calm throughout the whole process. We were able to pre register our property, which meant we were able to go live on the market within days of having an offer accepted.... Read more
Seller
1st Nov 2023 (1 year ago)
S Mulholland
Couldn't recommend Pacitti Jones highly enough! From our first valuation through to under offer the team have been genuinely enthusiastic about our property and have secured a fantastic result. Communication has been great throughout, and the online portal for viewings was great to keep track of everything. Thanks again!!... Read more
Seller
17th Oct 2023 (1 year ago)
A mcskimming
I have used Pacitti Jones in the past to sell my previous home as well as my present. They are are in my opinion the best in the business.i found my perfect home through them and their staff are excellent. They have guided and helped me through this whole process which for me was such a relief and I'm genuinely so grateful.... Read more
Seller
28th Aug 2023 (1 year ago)
J brogan
We were very pleased with the professionalism, efficiency and the personal touch that James handled the transaction with. I wouldn't hesitate to use his services again and recommend friends.... Read more
21st Aug 2023 (1 year ago)
R Cameron
Having sold my property through the PJ Lenzie office, the legal team at PJ Shawlands picked up the baton to complete the legal/conveyancing aspects. This was completed in a most efficient and professional manner. James Anderson, trainee solicitor, kept me fully informed and updated on all aspects of the transaction, including explaining the legal process involved. The staff at PJ have been a pleasure to deal with throughout. I would have no hesitation in recommending them to anyone looking to sell their property.... Read more
Seller
14th Aug 2023 (1 year ago)
S Lourens
Beth has been instrumental in not only the buying of our new property but also the selling of our existing home. Beth has made herself available whenever we have needed her and has a positive, professional and friendly attitude. Beth also acted quickly when an offer was made on our home and made it so easy for us! Could not recommend working with Beth more.... Read more
Seller
7th Jul 2023 (1 year ago)
F Fulton
Excellent professional service from Beth Craig and Julie highly recommended... Read more
28th Jun 2023 (1 year ago)
B MacRitchie
Absolutely excellent - - Nakita was really good - - friendly and very informative and very professional - - thank you !!... Read more
24th Apr 2023 (1 year ago)
M vidakovic
James and Lorraine at Shawlands have been amazing in communicating and processing our purchase of apartment in Glasgow
Thank you for your assistance... Read more
Buyer
17th Mar 2023 (1 year ago)
C Griffiths
We have bought and sold through Pacitti Jones Burnside and was extremely impressed with everyone we dealt with throughout the whole experience. From the initial meeting with Paul who impressed with his knowledge of the local area and the housing market, to Salem who took fantastic photos of our property and Megan who has been an absolute star throughout the whole process I cannot fault them at all. Our first sale fell through as a result of a really long property chain so we didn’t want that second time around. Never felt any pressure from Megan to sell our house quickly. She supported us throughout and was very much in our corner the whole time.
We used Pacitti Jones for conveyancing as well, for buying and selling. James and Ifet from the Shawlands office were our solicitors for that aspect and again was very impressed with both of them. Very thorough and kept us informed of everything.
We also used Dougal to arrange our mortgage and with the current climate with interest rates and criteria changing constantly as well as our own personal circumstances he had his work cut out for him! It wasn’t an easy process but he was fantastic throughout and really worked hard for us to get the best deal possible.
I have been very impressed with everyone I dealt with in Pacitti Jones, many of their staff have worked for the company for years and that definitely helps, they have a detailed knowledge of the local area and house prices. Everyone I dealt with was helpful and courteous and would highly recommend them if you are moving house.... Read more
Seller
17th Mar 2023 (1 year ago)
C harber
Communication was excellent and staff were helpful and approachable keeping us informed all the way through the process.... Read more
4th Mar 2023 (1 year ago)
S Doherty
So pleased with the service from Beth, Craig, Erin & Julie. As a first time seller it was great to have a team to guide me through the process so efficiently from start to finish. The communications with me and prospective buyers was on point throughout. Very happy.... Read more
Seller
23rd Feb 2023 (1 year ago)
From start to finish, Beth was our main contact at the Shawlands branch although everyone we dealt with were fabulous. Their online booking system and portal was fantastic and so easy to understand and use and we were kept well informed at every step. The whole process was very straightforward and as stress-free as possible. We would definitely use Pacitti Jones again and would recommend them to anyone. Jacqueline abd Eric Doig... Read more
Seller
15th Dec 2022 (2 years ago)
D Smith
Friendly, helpful staff, kept me up to date with progress of sale at all times. Always available for all my queries whether at the end of the phone, email or visiting their office. Highly recommend this professional team if Estate agents.... Read more
Seller
9th Oct 2022 (2 years ago)
H De-rijke
Fantastic staff, very good experience. Would recommend to anybody. Thanks to all.... Read more
7th Sep 2022 (2 years ago)
M Black
Julie and Erin helped see me through every aspect of the sale of my house. Very friendly and knowledgeable. Family have been using them for years.... Read more
Seller
23rd Aug 2022 (2 years ago)
S O'Rourke
James was amazing dealing with the sale of our property, left nothing to chance and communication was fantastic from start to finish. The whole process felt easy, efficient and we were confident it was in good hands. Thank you... Read more
8th Aug 2022 (2 years ago)
R Clark
Beth and Julie have been amazing throughout our selling process. They have made everything so easy and we're very quick to communicate everything with us. The online portal cuts out so much time and effort and allows you to easily keep track of viewings, notes of interest and offers. Can't recommend highly enough. Ruth and Dave... Read more
22nd Jul 2022 (2 years ago)
A Irvine
Craig, Beth and Erin made selling my house stress free from first meeting with Craig to accepting an offer on my property.
They were professional, informative and friendly and I will use them in the future for other house sales.... Read more
7th Jul 2022 (2 years ago)
A Miller
My overall experience with Pacitti Jones had been brilliant. They have kept in constant contact with me even at weekends, checking if I was available to let in viewers and their portal to see upcoming viewings, paperwork still outstanding was extremely helpful and up to date.
Would definitely recommend using them... Read more
21st Jun 2022 (2 years ago)
N M
Made the sale of my flat a quick and easy process. Very happy with how it went and would recommend them... Read more
Seller
24th May 2022 (2 years ago)
R Graham
We used this company recently for selling our home and for buying our new property , from start to finish when the valuer came out to the customer care and attention right thru we found they were very attentive & proactive and made the whole process seamless , can’t recommend highly enough ,... Read more
Seller
14th Feb 2022 (2 years ago)
S nelson
Massive thank you to Craig Paterson, Mortgage Adviser for our flawless remortgage service! So helpful and professional from start to finish! Highly recommend ????????????????????... Read more
27th Apr 2021 (3 years ago)
Really good experience from start to finish. Craig was on the ball price was knows the market inside out and tempted me with a competitive fee package. Girls in the office were first class provided regular feedback and excellent advice.
Can’t fault at all and delighted with my sale... Read more
Seller
16th Jan 2020 (4 years ago)
Efficient, friendly and reliable. Used them to sell two properties and both were gone within 2 months. Initial meeting ( with Craig) set the scene well and he suggested reasonable prices to tempt buyers. The photos for the brochure/online were very good. The office staff came to see the properties and acted professionally and helpfully throughout.... Read more
Seller
28th Oct 2019 (5 years ago)
J P
Similar to other reviewers.
Book a viewing and was told I'd receive a confirmation - no confirmation received.
Book in for an "open house viewing", due to the "significant interest". Arrive 10 minutes after the viewing starts and the agent has left. Told nothing can be rescheduled for days.
I would not recommend listing your property with this company. Potential sale lost.
*edit to their reply*: I 100% used this estate agent. I was told multiple other interested parties would be viewing the property at the same time as me. Whether or not they call this an "open house" is semantics. AVOID.... Read more
23rd Jul 2019 (5 years ago)
Craig
Excellent from start to finish. Definitely the right choice of agent amongst many other competitors in the area. Highly recommended... Read more
11th Jul 2019 (5 years ago)
Very good from start to finish. We’re knowledgeable always kept me up to date with progress and achieved a timeous sale in excess of the value anticipated.
All staff were friendly and very much on the ball. Would highly recommend... Read more
Seller
11th Jul 2019 (5 years ago)
D Mooreiiiuuui7887
service from pacitti jones in shawlands was excellent from start to finish, highly recommend. will definitely be back.... Read more
18th Dec 2018 (6 years ago)
D Stewart
Like Ronseal - did what they said they would do! Good communication with me and viewers. Got me the price we discussed at the start. Even helped me with intros for other services - mortgages, lawyers etc. I'd recommend Pacitti Jones... Read more
Seller
18th Dec 2018 (6 years ago)
N Lefkaditis
Decided to pay a price premium instead of opting for an online estate agent, because we thought it might entail a service premium: thorough administration, better marketing and expert advice during offer consideration and negotiations.
None of that happened. We had to chase them ourselves in every step of the process, they managed to generate very little interest for good property in Glasgow city center, and the only person who gave us "advice" after signing the sole selling rights agreement was the receptionist who answered the phones. We did not hear from the negotiator at all while in negotiations.
So, all in all, they got the property sold, which is why they are getting 2 stars, but we had to chase them a lot, do a lot of the legwork and received no added value compared to online agents.... Read more
Seller
30th Nov 2018 (6 years ago)
H Wood
Horrible experience, told flat out lies regarding house purchase. Clearly no care for the truth and it is outrageous that they can’t be legally held accountable for wasting months of peoples time. Every one of them should be ashamed of themselves.... Read more
Buyer
7th Jun 2018 (6 years ago)
E Mon
This review is from a sellers point of view. Not yet sold the property, it's only been on the market a couple of weeks.
However, the following downsides have been noted:
Don't have a proactive approach.
Seem too laid back.
Feels like a bare minimum approach to service.
Takes too long to get back to emails.
Has to be prompted for feedback on viewings.
Finding it hard to note the upsides as generally the service is underwhelming. Annoyingly, thought I'd done my research on who to go with pretty well. Starting to wish I'd gone with the other guys.... Read more
Seller
20th Jun 2016 (8 years ago)