S COOKE
Jayne at Paul Carr Great Barr was outstanding and so very helpful going through the sale of my apartment. She deserves a medal. So understanding and patient. I can’t thank you enough and all the staff at great Barr office. You were all brilliant.
Thanks again!... Read more
Seller
1st Jul 2024 (11 mo. ago)
K Wilkins
Great communication from start to finish.
Would recommend to my friends... Read more
23rd Jun 2024 (11 mo. ago)
S Socci
We were really pleased with our excellent experience selling our mom's home through Paul Carr Estate Agents. Every member of staff were so helpful, polite, friendly and encouraging from the beginning to the end of the process. We got a good and fair price for the property, they were very accurate in their predictions of what to expect, and it was sold very quickly. I would not hesitate to recommend them.... Read more
Seller
9th May 2024 (1 year ago)
Linda
Want to give a massive thank you to all the staff at the Great Barr office for all the help through the process of selling. Jayne you were exceptional keeping us informed all the time and going above and beyond right until completion. Thank you all so much. Fully recommended.... Read more
Seller
24th Mar 2024 (1 year ago)
E Boag
I bought my house in 2015 and sold it very recently using Paul Carr in Great BarrI and I would like to make a special shout out to Jayne Gibbs at Paul Carr, who, as liaison was outstanding and I cannot thank her enough for supporting what became quite a challenging house sale. I would 100% recommend Paul Carr in Great Barr. I am now looking forward to moving into my new home in Scotland.... Read more
Seller
17th Feb 2024 (1 year ago)
M Yogi
I would just like to a big thank you to the Team of great barr(Paul Carr estates). They have all been so supportive and superb through the whole process of me buying my property. I would highly recommend there service to everyone.
Thank you, thank you, thank you.... Read more
Buyer
8th Feb 2024 (1 year ago)
K Webb

Top quality Estate Agent. Let me explain why. Some time ago my wife and I decided to sell up and move because our circumstances had radically changed. We went to Paul Carr and advertised with them. Friendly, efficient, straight forward and professional. We quickly sold, but our buyers used one of those online agencies that you pay up front for and then basically do everything yourself. As a result, once they had paid their money, they were left high and dry to vet their own clients, organise their own viewings and chase their own buyers. It was a disaster for them. So bad was their experience, they eventually sacked off their online agents and moved over to Paul Carr and sold their house with Paul Carr instantly. That alone should give you an indication of just how good Paul Carr were and are. The office staff were excellent, the girls, Chris and Jayne, were simply awesome. When we found a house to buy, even the agents of the house we were buying through commented on just how good Paul Carr were and especially Jayne. That should also indicate just how good they are. In addition, this is the 5th time we have moved and this is the best agents we have personally experienced by a long shot. Simply outstanding. So my advice is simple. If you want to save a few pennies and have a nightmare of a selling experience, go elsewhere. But if you want to sell your home and have it handled by professionals, this is the agency for you.... Read more
Seller
5th Feb 2024 (1 year ago)
S Davis
I would like to give a huge thank you to the team at Paul Carr Great Barr. They have been amazing at helping us with the sale of our home. Each team member I have spoken to has been so friendly, helpful with every interaction! We had a long stressful sale process and they made it so much easier keeping us informed every step of the way.
From the beginning they were very proactive in selling our home, organising the viewing and throughout, which made us get some great offers very quickly!
I want to give a big thanks especially to Christy, Tom and Jayne who I have spoken to a lot and have all been brilliant and so friendly!
It’s been a sincere pleasure x... Read more
Seller
24th Jan 2024 (1 year ago)
D McFedries
I needed a valuation on my property and Tom was great. He answered all my queries, thoroughly explained my options and the process for selling the property. He gave me advice regarding what he thought was my best course of action. Would thoroughly recommend!... Read more
19th Jan 2024 (1 year ago)
Martika
As first time buyers the process can be very daunting and stressful. Tom and Jayne Gibbs were very helpful through the entire process making me and my husband feel at ease throughout the conveyancing process they were always there to answer any questions we had and were very kind and friendly. Thank you for all your help! Brilliant work!... Read more
Buyer
13th Jan 2024 (1 year ago)
Excellent service from the team , always helpful and friendly, especially jayne , don't know what we would have done without her , always kept in touch and always available to help you , would highly recommend them , 5stars plus.... Read more
Seller
20th Nov 2023 (1 year ago)
L surplice
I would highly recommend
Paul Carr Queslett, they have bent over backwards to help us with our sale , especially Jayne Cox, amazing woman , nothing is too much trouble, helps you anyway she can , absolute godsend to us. always made to feel welcome by all the staff , always have a smile for you , excellent branch 5 stars plus thank you all... Read more
Seller
20th Nov 2023 (1 year ago)
W M
Cannot fault any part of the process from sales (Maleek) to the after sales (Jayne). They kept in regular contact with me throughout the house purchasing process and updated me on a regular basis.
I am very happy with the outcome and I would like to thank Maleek and Jayne for their assistance.... Read more
Buyer
14th Nov 2023 (1 year ago)
C Thompson
From the first meeting about putting mom's house on the market to completion everything went smoothly. All of the staff were very friendly and professional keeping us up to date with everything going on.
Thank you all... Read more
Seller
13th Nov 2023 (1 year ago)
S Frankham
Superb throughout, made the difficult job of having to sell our lovely Dad's house a little less painful... Read more
Seller
13th Nov 2023 (1 year ago)
A Hussain
Don't believe these reviews they get all the bad or low reviews removed by Google saying these are not their customers I put a review about the the mortgage advisors how in favour they work with the client they take bribes they like money under the table lie to home sellers saying this is best offer for example when the person can make more on you avoid this state all staff here are dodgy specially the manager the girl who goes out on viewing and kasim the Asian dodgy mortgage advisor I bet they will try get this review removed... Read more
5th Oct 2023 (1 year ago)
J O'Leary
Can't thank Paul Carr enough! All agents are super friendly and helpfull, Sales progresser Jayne and mortgage advisor Mark have been fantastic! Always ready to help and answer qusetions quickly. Great service, highly recommend them. Thank you all.... Read more
Buyer
19th Sep 2023 (1 year ago)
D Richards
Jayne was really helpful, the process was so quick and easy! Thanks again.... Read more
29th Jul 2023 (1 year ago)
C Wood
Efficient from start to finish. Offered support and engagement in trying to resolve issues relating to delays. Mainly due to the fault of solicitors. Jayne in particular was helpful in advocating on my behalf and the vendors. Thank you... Read more
17th May 2023 (2 years ago)
mybuzzabuz
Thank you jayne for all your help and assistance nothing was too much trouble... Read more
25th Mar 2023 (2 years ago)
F Mugagga
Excellent customer service. Great efficient communication always replying to emails and easy to get through on the phone. They kept us well informed during the purchase process. Jayne and her team Megan and Tom did the best coordination between vendors, us the buyers and solicitors on both sides. Megan was exceptional with the different viewings. she was professional, informative, punctual, friendly, courteous and nothing was alot for her. As team they quickly progressed to process the offer and the rest is history. I would use them again and recommend the Great Barr Branch. From Mugaggas... Read more
Buyer
14th Mar 2023 (2 years ago)
K Dawson-smith
I can highly recommend Paul Carr as they worked as a team and were helpful and supportive all through the sales process. I would also like to mention Megan who went above and beyond and her cheerful helpfulness went a long way to make a stressful process easier. Luke the manager was also very helpful. Their knowledge of the local area and their clients was excellent and helped in the sales process. Thank you to the team!... Read more
Seller
20th Feb 2023 (2 years ago)
S Bisson
Thank you to the whole team (and you are a real team!) at Paul Carr for making the sale of our family home as pain free as possible.
Mum lived in the property for approximately sixty years and so for her it was a seismic move. From the initial visit by Luke through to the guidance from Megan on how to underpin the floors due to the presence of sulphate, through to the final sales negotiations with Jane we felt supported throughout and as if we were in expert hands.
The team know the properties close to the office extremely well - proximity is a real bonus. In addition the telephone is always answered by a friendly and reassuring member of staff and calls are returned rapidly. I would recommend the Paul Carr experience without hesitation.... Read more
Seller
9th Nov 2022 (2 years ago)
D Banga
Very good estate agency.... Read more
17th Oct 2022 (2 years ago)
S Sokhal
I put a offer in on a property was told 1 will get someone call no comment from staff then a put put the asking price for the property still got nothing back was told three people in the running including myself looks like they have favourite buyers and the people they want sell to not good for business and customer relations... Read more
Buyer
20th Sep 2022 (2 years ago)
S Kaur
Good staff and helpful.... Read more
29th Aug 2022 (2 years ago)
J Bastable
Fast and efficient! Jayne is a superstar! Go for it... Read more
13th Aug 2022 (2 years ago)
Excellent friendly, efficient service from the first call we felt looked after.... Read more
Seller
22nd Jul 2022 (2 years ago)
S Norry
I want to say a very big thank you to Jayne for all the help and support that she has given during my daughters purchase, she was amazing. Also a shout out to Karen and Megan who do a great Job. Thank you all so much... Read more
30th Jun 2022 (2 years ago)
J Beazy
Just wanted to say a huge thank you to the Paul Carr Great Barr branch! It was an amazing experience for me and my partner as we were first time buyers. Karen, Jayne and Megan you 3 are a huge assets to the company and you made the experience go smoothly and you were all so helpful with any queries we had.
I would highly recommend this estate agents to everyone looking for their first or forever home.
Best wishes.
Josh and Lauren... Read more
Buyer
13th May 2022 (3 years ago)
J Price
all the staff at the branch are all wonderful and always willing to help. Would like to say a special thanks to Jayne for all the help she gave us when buying our new house. She always went above and beyond to make sure everything was sorted and always answered any questions without any fuss.... Read more
Buyer
2nd Apr 2022 (3 years ago)
C Sefton
I recently dealt with Megan and the team. She was responsive, friendly and professional. Thanks again Megan and hope to work with you again in the near future... Read more
17th Mar 2022 (3 years ago)
H Maria
fantastic team down at Paul Carr - smooth operation down there. All of the team are super helpful! I have to give a massive shout out to Megan who worked for us selling our property. Nothing was ever to much trouble, even after my millions of phone calls to her. She bagged the house of our dreams and I am forever grateful. Again, all staff are wonderful. Even now working with Jayne.
I can’t recommend them enough!... Read more
Seller
16th Mar 2022 (3 years ago)
G moore
Very good... Read more
8th Mar 2022 (3 years ago)
W Wu
I am now settled in to my new home and would like to give a massive thumbs up to the Paul Carr team Great Barr and Jayne who looked after me throughout the whole process. They are not the cheapest but on reflection, you get what you pay for. A call made to them was always answered, a offer of help was always followed through and attention to detail never amiss. It is a welcoming friendly office who strive to do their best for the customer. Well done to you all!... Read more
Buyer
3rd Feb 2022 (3 years ago)
K Truelove
Kept us up to date with developments at all times. Staff were extremely helpful.... Read more
21st Jan 2022 (3 years ago)
J K
I went through Paul Carr to purchase my property. From the day I put an offer to after exchange exchange completion date the agents have been amazing. I was really impressed how they kept in touch, kept me updated, was supportive when I was getting frustrated and stressed with sellers and their solicitors chasing things up. I havd never seen say estate agents giving exemplary customer service and care to their customers like Paul Carr and highly recommended using them as to buy or sell.
Thank you to the team in Great Barr for all your support and help.... Read more
Buyer
10th Jan 2022 (3 years ago)
D Mann
Excellent service always willing to help stuck with us through the difficult times but we got there in the end with there help.... Read more
22nd Dec 2021 (3 years ago)
A rees
had a few dealing with Sam wright and can say what a pleasure it has been......... Read more
18th Dec 2021 (3 years ago)
K Jones
Went in to make an enquiry whilst visiting family. Was greeted by a lovely woman with a welcoming smile. Her professionalism and Knowledge are commendable, a real asset to your company the staff member in question us Samantha Wright. In my opinion she is top notch will definitely be calling in and dealing with her. Excellent service and thank you Sam... Read more
17th Dec 2021 (3 years ago)
D Burnett
Outstanding professional informative and reliable , thank you Paul Carr (Great Barr) , made the experience of moving house so much easier , when the whole world is in turmoil . Would recommend 100% . Top service... Read more
17th Dec 2021 (3 years ago)
C Lawrence
Made an enquiry a few weeks back and Samantha was super helpful!... Read more
17th Dec 2021 (3 years ago)
N Webb
Jayne couldn’t do enough for us when viewing properties and helping with the process of buying and selling... Read more
Seller
7th Dec 2021 (3 years ago)
K Bryan
The team at Great Barr are always extremely helpful... Read more
7th Dec 2021 (3 years ago)
L georgs
Very helpful
Polite and friendly... Read more
4th Dec 2021 (3 years ago)
A Sohal
Paul Carr great Barr have been extremely professional and helpful from the moment we put our house on the market. Very clear in terms of prices etc. Our house was sold within a few weeks of putting it on the market. Special mention to Jayne Gibbs who has been fantastic throughout the whole process. Jayne is very professional, patient and was always on hand to answer any queries we had. Thank you to the team.... Read more
Seller
29th Nov 2021 (3 years ago)
M Heather
Great service from Paul Carr Great Barr throughout the whole process. Megan was friendly and made the process smooth and stress free and not only helped us sell out property but also find out next home too. 10/10 and would strongly recommend to anyone looking to buy or sell in the area.... Read more
Seller
25th Nov 2021 (3 years ago)
L Zeff
I put my property on the market and within 2 weeks had multiple viewings and an accepted offer. Now just going through the motions and they are very responsive. Any question, whether big or small they respond, even if its a confirmation that they have received it and need to follow it up. The process was super easy, shown similar properties which explained the price of property to market. Fees really clear and was very personal when they came out to do photos and discuss. Lovely team, all are amazing; Samantha, Megan and Jayne, thank you!... Read more
Seller
25th Nov 2021 (3 years ago)
C Baldock
Brilliant service by all at Paul Carr Great Barr. Sam has been very informative and has done an amazing job looking after us with our sale.... Read more
Seller
19th Nov 2021 (3 years ago)
R Comery
Working with the team at Paul carr great barr was a pleasure. Was kept informed by all the team with what was going on, when things where happening and with what I needed to do. Made the stressful process of buying a house stress free. Want to say a big thank you to Georgina, Karen and Sam.... Read more
Buyer
16th Nov 2021 (3 years ago)
G Grice
used paul carr to sell my previous house and to buy my present home, found the staff to be very professional and responsive if we came across anything we needed to know, would use paul carr again and recommend them to friends and family,... Read more
Seller
15th Nov 2021 (3 years ago)
C Jarrett
Paul Carr (Great Barr) provided me with a first class service from start to finish. Not only is Megan pleasant and cheerful to work with, she is also professional and diligent. She identified a property that was perfectly suited to my needs and helped me through the entire process, putting me in contact with the right people at the right time. I would also like to thank Sam, Jane and Bonnie for their help and input also. I would definitely recommend and would only use Paul Carr from now on!!!... Read more
Buyer
15th Nov 2021 (3 years ago)
P gibbs
We received good old fashioned service, a pleasure to deal with all the staff at the Great Barr Office especially Megan, Sam and Jayne... Read more
14th Nov 2021 (3 years ago)
M Longhurst
Hi my names Matthew longhurst Paul Carr have recently put late moms house on the market, following the stress and heartbreak of the death paul carr have taken away a lot of the worry and stress of the whole put to market process. From the intitial valuation visit from luke to the viewings process undertaken by the brilliant Megan and jayne to the chasing and updates from Samantha we look forward to completing the sale but so far i cannot recommend paul carr and all of the staff highly enough .... Read more
Seller
13th Nov 2021 (3 years ago)
R Moss
The staff at Paul Carr Great Barr were amazing for us when we used them to sell our house.Excellent communication!... Read more
Seller
13th Nov 2021 (3 years ago)
R Bedi
I purchased a property from Paul Carr and got great service from both Megan and Samantha, they were always quick answering my queries and were very helpful. Then both Bonnie and Jayne were great with progressing the sale through to exchange.... Read more
Buyer
12th Nov 2021 (3 years ago)
T Cowley
Paul Carr helped me sell my mother in laws house last year. After being messed about by the first buyer they were quick to secure another lovely buyer. The whole team were superb, they were professional yet down to earth. The whole office is an absolute credit to the company.Thank you again to the whole team.... Read more
Seller
12th Nov 2021 (3 years ago)
M Poultney
Selling with Paul Carr was an absolute pleasure. We had nothing but issues with our solicitor and the buyers solicitor but Bonnie went above and beyond to assist and ensure the sale went through. Cannot thanks Paul Carr enough, I definitely made the right choice in selecting Paul Carr in selling my home as the process was superb from start to finish.... Read more
Seller
11th Nov 2021 (3 years ago)
P Pending
Ours was a probate sale so far from normal. We chose Paul Carr to manage the sale because they demonstrated that they understood the complexity, kept in touch early on and provided valuable advice. Everyone at the Branch has been helpful, but I have to make a special mention for Samantha, Megan and Luke who've made the whole process very easy.... Read more
Seller
11th Nov 2021 (3 years ago)
S Woodcock
Great service from everyone at the office would definitely recommend the whole team to help anyone else looking to buy and sell... Read more
Seller
3rd Nov 2021 (3 years ago)
I REA
Wonderful service by the team at Paul Carr, Great Barr. Samantha Wright is exceptional at keeping us constantly updated on progress and sorting any issues that arise. We have used other estate agents in the past but have to say Paul Carr is by far the best yet. Keep up the good work.... Read more
3rd Nov 2021 (3 years ago)
Sold it within 6 weeks Very impressed with the company definitely worth the money thank you Paul Carr... Read more
Seller
28th Oct 2021 (3 years ago)
S Genockey
Samantha was a god send during my house move , it was my first home purchase so I was constantly asking questions and raising concerns but nothing ever felt too much as she was always happy to help and her continued support helped reassure me and are the whole process so much easier. She is a credit to Paul carr... Read more
Buyer
27th Oct 2021 (3 years ago)
M Parkes
Excellent service buying my new house the team were extremely helpful. As a first time buyer I was a bit worried about the unknown but they really out me at ease. I will definitely be using them to sell in years to come !... Read more
Buyer
27th Oct 2021 (3 years ago)
L Walker
Amazing service provided by Paul Carr, I was shown around a few potential homes by a lady named Sam and a gentleman named Graham. I can not thank the Paul Carr team enough, they found me my perfect forever home and never once rushed or pressurised me into any of the homes they were showing me. They were extremely patient with me and understood my requirements and exactly what I wanted. Also I am so greatful for their mortgage adviser Mark, he provided an excellent service and helped me find the best mortgage for us, even when times were hard with alot of the banks pulling out of contracts due to covid and lockdowns.
I would highly recommended all to this branch, amazing at keeping you updated about new properties too, to your requirements.... Read more
Buyer
27th Oct 2021 (3 years ago)
C B
Jayne at Paul Carr Great Barr was so professional and helpful when we were looking for a property. We viewed many houses over a 6month period and had viewings with many estate agents from Paul and Carr and others. I must say Jayne was the most helpful and patient of them all. Despite showing us house after house she was always friendly listened to our feedback and contacted us with reasonable suggestions. Not once did she roll her eyes or look fed up of us like others had. Thanks Jayne for your support and understanding and patience.... Read more
26th Oct 2021 (3 years ago)
D Roberts
Great service... Read more
25th Oct 2021 (3 years ago)
l-i-a-m
Recently sold and bought though Paul Carr Great Barr and I cant recommend them enough! Excellent communication from the whole team, exceptional service from start to finish!! Thank you all at Paul Carr Great Barr!!... Read more
Seller
11th Oct 2021 (3 years ago)
S KADRI
3 years ago
Very happy with the service I received from all the team, it was a very smooth experience. Had deal with BONNIE and JANE. My English wasn't enough for communication but didn't even feel all the way. They explained me very nice, polite, always call back and gave me update. Very good experience. I will fully recommend. In future if I buy any property I will go 1st in this place. Happy to deal with them. I will Say THANKS EVERYWHERE... Read more
9th Oct 2021 (3 years ago)
J Harvey
Great service. Very prompt with responses and always happy to help... Read more
8th Oct 2021 (3 years ago)
A Page
World class service from Samantha; would highly recommend her; fantastic service of chasing and updated us all the way through our recent house purchase.
We’ll definitely go back to her and Paul Carr for our future business.
Keep up the great work Sam. Thank you again... Read more
Buyer
20th Sep 2021 (3 years ago)
M Hayward
A first class service from start to finish. Luke Jones, branch manager visited us for the initial survey and was far more relaxed and responsive to our requirements than other local estate agents who appeared more interested in self promotion. We achieved a quick sale at the asking price and although the transaction took longer than expected, this was in no way the fault of Paul Carr who were extremely responsive and friendly throughout. Particular mention to Sam and Bonnie who were our main points of contact. Thank you all. We cannot recommend Paul Carr highly enough.... Read more
Seller
12th Sep 2021 (3 years ago)
E Stewart
This is the 2nd time we have used Paul Carr excellent service from start to finish. Always available to answer any questions we had polite and helpful at all times. Would highly recommend... Read more
14th Aug 2021 (3 years ago)
B Demahieu
I wait...if mon son have his bungalow on College road Birmingham....than post l 5 star ????... Read more
4th Jun 2021 (4 years ago)
R terry
Very helpful help us find a place after we sold our flat could not ask for more... Read more
Seller
16th Feb 2021 (4 years ago)
S Franks
Unhelpful... Read more
22nd Dec 2020 (4 years ago)
N moh
Time waiting. Phoned for property details, they took my details saying we phone back.
Week later still no response... Read more
25th Oct 2020 (4 years ago)
R Bartlam
Great service
All very helpful
Would recommend for sure
Thanks for all your help ????????... Read more
18th Feb 2020 (5 years ago)
D Littlehales
Rubbish to deal with. Doesn't seem like they are even remotely interested in trying to sell properties!
I have dealt with them directly to ask for a viewing on a property, to be told someone would get back to me and no-one ever did get back to me.
Finally got a viewing arranged with them on a property. Firstly they scheduled it in a week later than we requested!
Secondly, on the way to the viewing, my partner advised that he would be 5-10 mins late due to traffic (viewing was at 5pm) & was told they would have to cancel and re-schedule! Couldn't even be arsed to wait 5-10 mins when their office is a 2-min drive away!
Useless... certainly will never be buying with this branch of Paul Carr.... Read more
Buyer
4th Nov 2019 (5 years ago)
G Page
From the outside only but properties look good... Read more
2nd Sep 2019 (5 years ago)
R Hamilton
Professional and helpful.... Read more
26th Jul 2019 (5 years ago)
S James
Very happy with the advice received from Luke, with concerns over selling our property.
Put house on market, buyer found, we found new house, all so smoothly and great communications from Paul Carr themselves.
Good team at Paul Carr!!!
If you thinking of selling your property, my advice is think of Paul Carr and the team there.... Read more
Seller
23rd May 2019 (6 years ago)
J G
Excellent service received whilst i was buying my new home, professional service from viewing right through to the day i collected my keys, can't recommend them enough.... Read more
Buyer
11th Apr 2019 (6 years ago)
D Mitchell
Thank you too all the team at Great Barr they handled my sale superbly throughout. I would certainly recommend them as selling agents.... Read more
Seller
16th Mar 2019 (6 years ago)
M xox
The staff are liars, they didn't accept my offer for the following lame reasons..
1) size of deposit?
Well my ltv would have been 60%..since when did deposit determine offers? Especially when you can even get 95% ltv mortgages!
2) someone else was in a better position...
Hmm I'm in rented in a open contract..
PAUL CARR do you want me to be homeless and be a cash buyer? (Yeah I know pathetic). Would not recommend this company at all!... Read more
Buyer
26th Oct 2018 (6 years ago)
P Hilliard
Very happy with the service we received from all the team, it was a very smooth experience of the sale of my late mother's house, kept informed every step of the way... Read more
Seller
27th Jul 2018 (6 years ago)
M Khan
Paul Carr’nt stop lying...give a bad name to the industry. Told me house I was interested in was sold only for me to find it had gone on the market with another agent. Also told me my offer on another property was too low...a few months later I found out it had sold less than what I offered. When I confronted Paul Carr, they told me they had no record of my offer...even though I had emails and a letter confirming my offer. Liars.... Read more
Buyer
24th Jan 2018 (7 years ago)
C Welshman
Not the best local agents in my opinion... Read more
4th Feb 2017 (8 years ago)
O O
Very poor service won't
Recommend... Read more
19th Apr 2016 (9 years ago)
A McCoy
Lovely staff!!!... Read more
11th Apr 2016 (9 years ago)